---
title: "Compare FreeAgent vs FreshBooks 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare FreeAgent and FreshBooks based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/122008-142390/FreeAgent-vs-FreshBooks"
page_type: "comparison"
language: "en"
---

# FreeAgent vs FreshBooks Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FreeAgentFreshBooks2/4 selected

[FreeAgent](https://www.capterra.com/p/122008/FreeAgent/)[4.5 (179)](https://www.capterra.com/p/122008/FreeAgent/reviews/)

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.5 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

[## FreeAgent](https://www.capterra.com/p/122008/FreeAgent/)[4.5 (179)](https://www.capterra.com/p/122008/FreeAgent/reviews/)

Starting Price

£10.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.5

Reviews Sentiment

Based on [179 reviews](#user-reviews)

Positive

160

Neutral

12

Negative

7

[## FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.5 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

Starting Price

$21.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [4,529 reviews](#user-reviews)

Positive

4,166

Neutral

281

Negative

82

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### Jobber

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 10,363 reviews from accounting software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

62%Fit

Missing features

Feature ratings

Chart of Accounts

NA

Data Security

NA

Bank Reconciliation

4.5

Billing & Invoicing

4.8

Accounts Receivable

4.2

73%Fit

Not enough reviews

Feature ratings

Chart of Accounts

5.0

Data Security

\--

Bank Reconciliation

4.4

Billing & Invoicing

4.6

Accounts Receivable

4.5

User satisfaction

User satisfaction

4.5

User reviews[179](https://www.capterra.com/p/122008/FreeAgent/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.5

User satisfaction

4.5

User reviews[4,529](https://www.capterra.com/p/142390/FreshBooks/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

£10Per User, Per Month

-   Free version
-   Free trial

Price starts from

$21Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

FreeAgent is designed especially for small businesses and freelancers. The software is primarily designed for UK-based businesses, but it does also offer a basic package for international businesses.

Best for

FreshBooks is cloud based accounting designed to help small businesses in information technology, legal, creative, marketing and construction, among other sectors.

## User reviews

Pros & cons

AO

Aidan O.

Magician

> "The way the system learns the more I use it has really helped make the process even quicker and automate most of my bookkeeping."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___7127513)

MH

Matthew H.

Operations Manager

> "I think the worst part is the templates they need to bade easier"

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___7096945)

RB

Rhys B.

Senior Product Manager

> "For a small company such as ourselves, it is important that we have a solid accounting software which dosen't cost the earth."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___6802117)

JJ

Jonathan J.

Owner

> "When entering an expense (not using smart capture) it is really easy to put the wrong date in."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___6574557)

RB

Rhys B.

Senior Product Manager

> "Great for when multiple people need invoice the same account."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___6802117)

Samantha W.

Owner

> "The integration with other tools is very lacking, yes it has zapier but with only a couple of integration points its basically useless..."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___5040355)

ML

Mick L.

Graphic designer

> "Easy to use and the constant reminders allow me to update my business records through my NatWest account."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___6812189)

OM

Ollie M.

Lead SEO director

> "As a new user I have found it difficult to change the status of an invoice ('paid' status in particular)."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___6345524)

Tiffany S.

Database administrator

> "I love this tool because it is easier to create and invoice and manage invoices"

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___6690568)

Kavindu Githsara K.

System Specialist

> "One of the few cons of FreeAgent is that the software can be a bit slow at times, especially when navigating through complex financial..."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___4574973)

VR

Verified Reviewer

Coach

> "The clean interface, helpful guidance and once you do know how to use it, the ease of use."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___7062353)

TH

Thomas H.

Game Dev

> "I suppose one thing I didn't quite understand as it uses many accounting terminologies, however they do have a breakdown of what certain..."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___5024104)

SM

Sherry M.

Executive Manager

> "We sampled FreeAgent and found it very easy to learn and use and it was easy to get assistance with the support."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___7066991)

SG

Samuel G.

Company Director

> "My accountants (used through FreeAgent) don’t like using this software so there must be some more advanced features I’m missing."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___4622367)

BG

Ben G.

Manager

> "FreeAgent is an incredibly supportive and useful tool for someone that is not good with accounting and has a very busy job that makes..."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___6343464)

SG

Samuel G.

Company Director

> "Weirdly, I find the expense reporting a bit tricky to set up"

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___4622367)

SM

Sherry M.

Executive Manager

> "It is a great product for small businesses. "

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___7066991)

SC

Sam C.

Director

> "The bank feed seems a bit tempermental at times."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___4588747)

BW

Ben W.

Creative Director

> "The deal they have with banking corporations enables you to access their service free of charge and provide great ways to link services..."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___4293441)

SP

Simon P.

Director

> "Sometimes it's tricky to work out how something works and you have to go and get help from customer support, but this may be more user..."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___2803234)

Exauce L.

owner

> "It helps me manage day-to-day administration: from expenses and time tracking to estimates and invoices."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___4739333)

SB

Steph B.

Sole trader

> "This now means that of course not all people have an email address that is clearly them/their name. "

[See full review](https://www.capterra.com/p/122008/FreeAgent/#SoftwareAdvice___2695805)

MM

Marius M.

Director

> "Also, their menu is perfectly minimalistic to make it fully functioning for our purposes and not making it overwhelming to use."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___6106689)

Samantha W.

Owner

> "The integration with other tools is very lacking, yes it has zapier but with only a couple of integration points its basically useless..."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___5040355)

LN

Lisa N.

Director

> "I like the fact that for a small business - you can get this software and an online bank account at a very reasonable price."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___5084784)

SP

Simon P.

Director

> "Sometimes it's tricky to work out how something works and you have to go and get help from customer support, but this may be more user..."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___2803234)

GS

Glen S.

Director

> "The customer support is fantastic."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___6566724)

SB

Steph B.

Sole trader

> "This now means that of course not all people have an email address that is clearly them/their name. "

[See full review](https://www.capterra.com/p/122008/FreeAgent/#SoftwareAdvice___2695805)

[View Reviews](https://www.capterra.com/p/122008/FreeAgent/reviews/)

JM

Jawad M.

Operation Clerk

> "The collaboration features in FreshBooks help me and my teammates to unite and work together collaboratively managing our finances from..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7161324)

HL

Hikmet L.

Medical Assistance Specialist

> "Occasionally the version has been changed to add or remove some important features without notice, and occasionally the mobile app fails to..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7087535)

JJ

Jessica J.

Social Worker

> "Its automation capabilities, particularly in areas like accounts payable, creating invoices, sending reminders, and reporting, significantly..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7156247)

VR

Verified Reviewer

owner

> "I also am unsuccessful in getting my frequent purchases to get expensed to the same categories and companies each month."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7119285)

SA

Suman A.

Owner,Bookkeeper,TAx Preparer

> "It handles invoicing and expense management with ease, making it ideal for freelancers and small business owners who want simplicity without..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7163532)

Jerry L.

CEO

> "The workflows for accounting reports can feel a bit restricted at times."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7127790)

PO

Paul O.

Software Engineer

> "It includes a time tracking system for services, and online payments are integrated to make collecting payments easier."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7172804)

PC

Patty C.

ADM

> "The only glitch is realizing any fees that are charge when making an on-line payment."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7150478)

LS

Leslie S.

Co-Owner

> "I love the hourly time tracking tool for creatives or anyone doing hourly service based work, I also appreciate the robust reporting tools."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7113513)

Jerry L.

CEO

> "I've had a few issues with utilizing the reporting metrics."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7127790)

Sarthak B.

Software Developer

> "Customer support is responsive, and although there are some limitations in advanced features, it works well for small businesses and..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7126967)

EJ

Eric J.

Consultant

> "A monthly fee in addition to a high credit card processing fee is a lot to stomach unless you need a lot of the ancillary features that..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6824738)

JM

Jaime M.

Outside Sales

> "FreshBooks has been a key product in our business helping us to manage our finances from sending our invoices for collecting payments to..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6843358)

MF

Megan F.

Owner

> "I dont like that with credit card payments, I cant break them down individually and record all the transactions that make up that monthly..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6835526)

Bridget W.

Marketing Consultant

> "Accounting systems like FreshBooks allow you to be paid online, faster, and it helps your business look professional -- from branded..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343)

PL

Phillip L.

Director of Marketing

> "The easiest way to generate invoice for billable hours is through the time tracker which is annoying."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6560551)

FN

Faith N.

Head of Accounts

> "The platform's navigation is straightforward, with clearly labeled menus and intuitive workflows that guide users through tasks such as..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6568895)

MHE

Michael Herbert E.

Furniture Salesperson

> "the reporting features are a bit limited, so it might not have all the insights you need if you are looking for something more detailed"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6686082)

AA

Amir A.

Administrative

> "FreshBooks offers an intuitive interface, robust invoicing capabilities, and seamless time-tracking features, making it ideal for freelancers..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6570951)

PO

Paul O.

Software Engineer

> "It can become expensive with additional options."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7172804)

SM

Stephen M.

Managing Director

> "Additionally it integrates with payment gateways such as PayPal which allow us to accept credit card payments directly within the FreshBooks."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6511740)

VR

Verified Reviewer

Senior Software Development Engineer

> "It was a 50 and 50 where we saved time and money, we could follow up on an effective timeline where in general we could have details of how..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6289387)

Jessica M.

BCBA

> "I liked that it generated yearly forms for my earnings and showed me what I earned month to month."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7154016)

ZZ

Zandalee Z.

Senior Analyst Programmer

> "FreshBooks Invoicing App on my iOS has limited features compared to cloud apps."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6493051)

CC

Crystal C.

Boss

> "It’s intuitive user interface, first rate customer service, and extensive accounting capabilities designed specifically for freelancers and..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6504643)

DG

Derek G.

Owner

> "I found the inventory management features a bit limited for large-usage"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6764036)

SM

Stephen M.

Managing Director

> "It has also provided us with an affordable and flexible solution that has streamlined regular billing, improved cash flow and simplified..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6511740)

Patricia P.

Owner

> "I have demanded a full refund of my money and 60 days to extract all data off their site. If my business is to survive, I need to hire an..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6073831)

Zulma Q.

Corporate Credit Risk Analyst

> "Through the software, I can design visually pleasing credit risk reports in which complicated data can be communicated effectively across..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531494)

SM

Sean M.

Marketing and operations coordinator

> "I wouldn't recommend for small businesses that don't have their data in multiple places"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391)

Tony J.

CEO

> "Value for money, this SAAS is a good way for businesses to have a good CRM and to organize the daily operations"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7187719)

ML

Matt L.

Owner

> "Additionally, I’ve experienced minor delays in customer support response times."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002)

AK

Alexander K.

Counsellor

> "FreshBooks helps me save a lot of time every day and allows me to do my bookkeeping much more efficiently than I had been previously. "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6527459)

SM

Sean M.

Marketing and operations coordinator

> "They shut my account down and didn't explain why and started ignoring my emails."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391)

SA

Suman A.

Owner,Bookkeeper,TAx Preparer

> "FreshBooks makes accounting feel effortless with its clean interface and straightforward navigation."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7163532)

VR

Verified Reviewer

Executive Director

> "Was not robust enough for my business accounting."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6584529)

Rachid K.

Sales executive

> "Freshbooks is a software that it helps to make the best accounting software designed for freelancers and small business."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6548321)

AM

Abbey M.

Financial Specialist

> "What I dislike about FreshBooks is the limitation in terms of invoice template customization. "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6083025)

JS

Jack S.

Finance Director

> "It works well for keeping a clear overview of financial flows."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7119735)

EMA

EVA M. A.

Member

> "It hindered rather than helped my business operations, causing unnecessary stress and frustration. Despite my efforts to make it work, the..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6262563)

DB

Dylan B.

Controller

> "It does a great job in capturing the basics of what you need to run your business."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7132583)

TE

Timothy E.

Owner

> "The weirdest thing is an accounting program that wont show you a bank register. How can you SEE what is going on without a register."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6433272)

ML

Matt L.

Owner

> "The mobile app is also well-designed, allowing me to manage invoices and expenses on the go."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002)

MS

Mohammed S.

Owner

> "Only downsides I have is that for the price I am paying, 50 active clients is not enough (I keep having to archive clients). "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5035859)

AP

Aimee P.

Owner

> "I loved the ease of use and the price was awesome.nevwr had connection issues or issues with it missing or duplicating bank transaction."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7143257)

RR

Robyn R.

Owner

> "It is a little costly for a small business"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531413)

AK

Andros K.

Account Manager

> "FreshBooks is a great solution for small businesses seeking easy invoicing and expense management, though more advanced features and..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6586145)

VR

Verified Reviewer

Principal

> "My rep hasn’t responded to me in 2 weeks, despite their own encouragement that I reduce my subscription level at the end of my discounted..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6107024)

BK

Blerta K.

Language Instructor

> "With FreshBooks, I can now genuinely keep track of that whole process without fear of it."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7137258)

VR

Verified Reviewer

Podcast Manager

> "So if you’re looking to have lots of clients or very detailed accounting reports, it may not be the right choice for you."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6014749)

CS

Christina S.

Area Director of Sales

> "FreshBooks has been a key tool to helping us utilize our financial resources efficiently by helping us track our expenses."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6629145)

SH

Samir H.

Insurance Claims Specialist

> "The feature to track billing sometimes lags and is slow and definitely needs improvement."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6335269)

Adelia D M.

Senior Field Service Engineer

> "It has high-end security tools that ensure total safety of our sensitive financial data."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501)

BA

Bryan A.

CEO

> "Some advanced accounting features such as inventory management or fixed asset tracking are missing from the platform. While FreshBooks..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4662540)

Bridget W.

Marketing Consultant

> "Sending out professional invoices and statements instead of Excel sheets or Google Docs sends the right message to your clients."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343)

RL

Ronald L.

Owner

> "The worst issue has been since day one, they cannot seem to permanently fix issues importing my bank account."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6406423)

JO

John O.

Finance Officer

> "Invoicing, billing and general ledger are some of the tools which I like most on FreshBooks."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6662815)

TM

Tina M.

Marketing Executive

> "It doesn't have advanced features like adding the teams and getting extensive reports."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6115197)

AK

Andros K.

Account Manager

> "I especially appreciate the automated payment reminders and the ability to accept online payments easily."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6586145)

NI

Naquentta I.

Medical biochemistry and molecular biology

> "The free trial doesn't have most of the basic features needed to write a financial report"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6016450)

KB

Khaoula B.

Accounts Manager

> "It also supports mobile apps where one can manage billing on the go."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6862823)

IK

Ibrahim K.

Grants Writer

> "I slightly dislike that FreshBooks has unlimited features on mobile app compared to cloud solution."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6440675)

Adelia D M.

Senior Field Service Engineer

> "FreshBooks swift integration and compatibility with our other project management products makes budgeting for our projects very easy."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501)

DS

David S.

CEO

> "It fails at critical billing stages, making it hard to get paid online."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___5076605)

PJ

Pius J.

Accountant

> "As an Accountant, I am able to relish a lot with FreshBooks, mainly creating and sending invoices."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6549943)

JA

Joana A.

Disc jockey

> "It's relatively expensive compared to some other accounting software options, especially for businesses with multiple users or complex needs."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6352778)

Adelia D M.

Senior Field Service Engineer

> "It has been easy for us to determine our expenses with FreshBooks thanks to the Expenses tracking feature."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501)

AM

Amit M.

Director

> "The feature which I like the least is this software does not create quarterly tax estimates which are required in accounting, customer..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4115918)

VR

Verified Reviewer

consultant

> "The streamlined invoicing and expense tracking features were lifesavers, freeing up time and helping me keep my finances organized. Plus,..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6268371)

VR

Verified Reviewer

Salesman

> "For instance, the dashboard and reporting features are not as customizable as I would like them to be. While I can view certain metrics and..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4685021)

Kimani W.

Financial Analyst

> "I like it's incredible ability to create our invoices through the cloud am able to track invoices paid, scheduling recurring invoices with..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5027395)

OE

Olusegun E.

senior accountant

> "It may lack advanced accounting features required by larger enterprises."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5069117)

MS

Mohammed S.

Owner

> "It integrates nicely with my existing technology stack, so when a client books a session using my booking tool, via zapier, an invoice is..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5035859)

Sukesh H.

Assistant Manager Compliance

> "With large volumes of information it can be slow to loadNo option to customize interest/late fees per client or per invoiceEditing different..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4236020)

Beth W N.

Digital Creator

> "FreshBooks makes invoicing such a simple task for us and we are able to send our clients very professional invoices to keep them on the know..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5078631)

NE

Noel E.

Computer Specialist

> "Limited features: Some users have reported that FreshBooks lacks some of the advanced accounting features found in more comprehensive..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4777893)

JM

Joao M.

Spinning Instructor

> "It allows us to track our cash flow which allows us to get useful financial insights that we need to maintain a healthy financial situation."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739)

PE

Princess E.

Customer adviser

> "the price is high , expensive, limited inventory management, project management limitations"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6408138)

Beth W N.

Digital Creator

> "We use the financial reporting tool to run financial reports, and were are able to understand our financial health, this has helped us make..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5078631)

Géovanny N.

graphic designer

> "FreshBooks has limitations in features for large businesses, an unintuitive interface for some users, and additional costs for accessing..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4564191)

PC

Patty C.

ADM

> "It is very user friendly, precise and convenient."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7150478)

OE

Oktay E.

Data Analyst

> "No matter how useful the interface is, sometimes the theme can be tiring."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4061019)

RM

Ryan M.

Owner

> "Freshbooks has a modern user interface and cheap."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6554909)

RW

Randal W.

Managing Partner

> "We are sad to say, the problems by far outweighs the pretty interface, and we find ourselves forced to use something functional."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___3173813)

RW

Ray W.

Consultant

> "Really simple to use interface."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7042696)

Alfred O.

Content Writer/Copywriter

> "Their new interface is slow."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___3294309)

JF

Joe F.

Associate Professor of Law

> "Using FreshBooks is easy thanks to the intuitive user interface."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6616779)

SH

Steve H.

General Manager

> "For me anyways, it is no longer "user friendly"."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___2542201)

VR

Verified Reviewer

owner

> "I like the ease of use and integration with gusto. "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7119285)

CR

Claire R.

Filmmaker

> "It was hard to integrate with other platforms we use for our business."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6029565)

KB

Khaoula B.

Accounts Manager

> "Secondly, FreshBooks integrates well with Other tools making the tool more efficient."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6862823)

PJ

Priyanshu J.

Manager

> "It integrates with a limited number of other platforms, which can limit its usefulness for businesses that use multiple tools."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4566945)

MSR

Md Sazedur R.

CEO

> "The platform is user-friendly and offers integrations with other tools, making it easy to manage various aspects of a business from one place."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6476827)

FU

Figue U.

Freelance

> "it has limited integration capabilities with other software programs, which can make it challenging to use in conjunction with other business..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4666601)

VR

Verified Reviewer

Operations manager

> "Integration with numerous apps enhances its functionality, making accounting straightforward and efficient."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6360186)

VB

Vivak B.

Music Producer

> "It has a pretty steep learning curve and the layout doesn't make it any easier."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4394019)

DB

Dylan B.

Controller

> "It does a great job in capturing the basics of what you need to run your business."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7132583)

OJ

Ogundimu J.

graphics designer

> "it is not beginner friendly especially for those with no experience at all"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4393390)

JM

Joann M.

COO CFO

> "It was so easy to use."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7065984)

CK

Cansu K.

Senior Finance Manager

> "It's not very intuitive."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4080351)

JM

Jennifer M.

Event specialist

> "I like this it was easy to be into a finish"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6540001)

JZ

Jeffrey Z.

Owner

> "The system is too simple."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4060417)

RR

Robyn R.

Owner

> "It is an easy to use software that was easily implemented"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531413)

ML

Matt L.

Owner

> "Additionally, I’ve experienced minor delays in customer support response times."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002)

SA

Suman A.

Owner,Bookkeeper,TAx Preparer

> "Customer support is quick and friendly."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7163532)

EMA

EVA M. A.

Member

> "It hindered rather than helped my business operations, causing unnecessary stress and frustration. Despite my efforts to make it work, the..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6262563)

Mark L. D.

CEO

> "Excellent overall experience especially ease of use and excellent customer service experience as well."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7035976)

AW

Arianna W.

Principal

> "Some features need fixing, customer service not very responsive or satisfactory"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6037481)

BV

Bongekile V.

Teacher

> "It is very easy to use and it has a standby customer service."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6591343)

IZ

Idris Z.

Content writer

> "Limited international support: Freshbooks is primarily designed for businesses based in the United States, Canada, and the UK, so businesses..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4589043)

[View Reviews](https://www.capterra.com/p/142390/FreshBooks/reviews/)

## User interface

[FreeAgent](https://www.capterra.com/p/122008/FreeAgent/)

4.46 (179)

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

4.48 (4,529)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Accounting

150

Important

Accounting Integration

120

Important

FreeAgent

12/50

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Accounts Payable
-   Accounts Receivable
-   ACH Payment Processing
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   AP Automation
-   API
-   Approval Process Control
-   AR Automation
-   Audit Management
-   Audit Trail
-   Automatic Billing
-   Autonomous Task Execution
-   Bank Reconciliation
-   Billing & Invoicing
-   Bills of Material
-   Breadth of Partner Applications
-   Budgeting/Forecasting
-   Budget Tracking
-   Cash Flow Analysis
-   Cash Flow Management
-   Cash Management
-   Categorization/Grouping
-   Chart of Accounts
-   Check/W-2 Printing
-   Client Portal
-   Cloud Integration
-   Collaboration Tools
-   Collections Automation
-   Compliance Management
-   Compliance Tracking
-   Cost Tracking
-   Credit Card Processing
-   Currency Conversion
-   Customer Database
-   Customizable Alerts
-   Customizable Templates
-   Customization
-   Custom Reporting
-   Data Extraction
-   Data Import
-   Data Import and Export Tools
-   Data Security
-   Direct Deposit
-   Document Management

[See all features](https://www.capterra.com/p/122008/FreeAgent/#features)

FreshBooks

Top features

17/50

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Accounts Payable
-   Accounts Receivable
-   ACH Payment Processing
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   AP Automation
-   API
-   Approval Process Control
-   AR Automation
-   Audit Management
-   Audit Trail
-   Automatic Billing
-   Autonomous Task Execution
-   Bank Reconciliation
-   Billing & Invoicing
-   Bills of Material
-   Breadth of Partner Applications
-   Budgeting/Forecasting
-   Budget Tracking
-   Cash Flow Analysis
-   Cash Flow Management
-   Cash Management
-   Categorization/Grouping
-   Chart of Accounts
-   Check/W-2 Printing
-   Client Portal
-   Cloud Integration
-   Collaboration Tools
-   Collections Automation
-   Compliance Management
-   Compliance Tracking
-   Cost Tracking
-   Credit Card Processing
-   Currency Conversion
-   Customer Database
-   Customizable Alerts
-   Customizable Templates
-   Customization
-   Custom Reporting
-   Data Extraction
-   Data Import
-   Data Import and Export Tools
-   Data Security
-   Direct Deposit
-   Document Management

[See all features](https://www.capterra.com/p/142390/FreshBooks/#features)

### Recognition

FreeAgent is recognized as a top-rated tool in 1 Capterra Shortlist reports

FreshBooks is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

FreeAgent

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

FreshBooks

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

FreeAgent

-   By FreeAgent Central
-   Located in United Kingdom
-   Founded in 2007

FreshBooks

-   By FreshBooks
-   Located in Canada
-   Founded in 2004

## Popular Comparisons

[FreeAgent](https://www.capterra.com/p/122008/FreeAgent/)[4.46 (179)](https://www.capterra.com/p/122008/FreeAgent/reviews/)

vs

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4.3

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4.4

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[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

vs

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4.3

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4.5

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[FreeAgent](https://www.capterra.com/p/122008/FreeAgent/)[4.46 (179)](https://www.capterra.com/p/122008/FreeAgent/reviews/)

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Price

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4.3

Features

4.4

4.4

Ease of Use

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[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

vs

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$21/month

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$0.29

4.3

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/142390-207944/FreshBooks-vs-PayPal)

[FreeAgent](https://www.capterra.com/p/122008/FreeAgent/)[4.46 (179)](https://www.capterra.com/p/122008/FreeAgent/reviews/)

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£10/month

Price

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4.3

Features

4.3

4.4

Ease of Use

4.4

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[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

vs

[Abby](https://www.capterra.com/p/268623/Abby/)[4.75 (604)](https://www.capterra.com/p/268623/Abby/reviews/)

$21/month

Price

€0.01/month

4.3

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/142390-268623/FreshBooks-vs-Abby)

[FreeAgent](https://www.capterra.com/p/122008/FreeAgent/)[4.46 (179)](https://www.capterra.com/p/122008/FreeAgent/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.24 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/)

£10/month

Price

Contact vendor for pricing

4.3

Features

4.2

4.4

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/122008-135757/FreeAgent-vs-NetSuite)

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

vs

[Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,329)](https://www.capterra.com/p/120109/Xero/reviews/)

$21/month

Price

$25/month

4.3

Features

4.3

4.5

Ease of Use

4.4

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[FreeAgent](https://www.capterra.com/p/122008/FreeAgent/)[4.46 (179)](https://www.capterra.com/p/122008/FreeAgent/reviews/)

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£10/month

Price

Contact vendor for pricing

4.3

Features

4.2

4.4

Ease of Use

4.2

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[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

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Price

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4.3

Features

4.4

4.5

Ease of Use

4.6

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[FreeAgent](https://www.capterra.com/p/122008/FreeAgent/)[4.46 (179)](https://www.capterra.com/p/122008/FreeAgent/reviews/)

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4.3

Features

3.9

4.4

Ease of Use

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[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

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4.3

Features

4.4

4.5

Ease of Use

4.3

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