# Compare FreeAgent vs QuickBooks Online 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare FreeAgent and QuickBooks Online based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/122008-190778/FreeAgent-vs-QuickBooks-Online

---

# FreeAgent vs QuickBooks Online Features and Cost Comparison

Last updated May 7th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FreeAgentQuickBooks Online2/4 selected

[FreeAgent](https://www.capterra.com/p/122008/FreeAgent/)[4.5 (179)](https://www.capterra.com/p/122008/FreeAgent/reviews/)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8,439)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

[## FreeAgent](https://www.capterra.com/p/122008/FreeAgent/)[4.5 (179)](https://www.capterra.com/p/122008/FreeAgent/reviews/)

Starting Price

£10.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.5

Reviews Sentiment

Based on [179 reviews](#user-reviews)

Positive

160

Neutral

12

Negative

7

[## QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8,439)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Starting Price

$38.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [8,439 reviews](#user-reviews)

Positive

7,272

Neutral

707

Negative

460

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 7,747 reviews from accounting software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Income & Balance Sheet

4.7

Chart of Accounts

NA

Document Management

NA

Data Security

NA

Financial Reporting

4.7

65%Fit

Missing features

Feature ratings

Income & Balance Sheet

4.5

Chart of Accounts

4.5

Document Management

NA

Data Security

NA

Financial Reporting

4.4

User satisfaction

User satisfaction

4.5

User reviews[179](https://www.capterra.com/p/122008/FreeAgent/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.5

User satisfaction

4.3

User reviews[8,439](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.2

Customer support

4.0

Price starts from

Price starts from

£10Per User, Per Month

-   Free version
-   Free trial

Price starts from

$38Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

FreeAgent is designed especially for small businesses and freelancers. The software is primarily designed for UK-based businesses, but it does also offer a basic package for international businesses.

Best for

QuickBooks Online is used by freelancers, accountants, bookkeepers, CFOs, financial managers, contractors, retailers, professional service providers, nonprofits, and charities.

## User reviews

Pros & cons

AO

Aidan O.

Magician

> "The way the system learns the more I use it has really helped make the process even quicker and automate most of my bookkeeping."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___7127513)

MH

Matthew H.

Operations Manager

> "I think the worst part is the templates they need to bade easier"

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___7096945)

BG

Ben G.

Manager

> "FreeAgent is an incredibly supportive and useful tool for someone that is not good with accounting and has a very busy job that..."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___6343464)

OM

Ollie M.

Lead SEO director

> "As a new user I have found it difficult to change the status of an invoice ('paid' status in particular)."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___6345524)

VR

Verified Reviewer

Coach

> "The clean interface, helpful guidance and once you do know how to use it, the ease of use."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___7062353)

JJ

Jonathan J.

Owner

> "When entering an expense (not using smart capture) it is really easy to put the wrong date in."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___6574557)

RB

Rhys B.

Senior Product Manager

> "For a small company such as ourselves, it is important that we have a solid accounting software which dosen't cost the earth."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___6802117)

Samantha W.

Owner

> "The integration with other tools is very lacking, yes it has zapier but with only a couple of integration points its basically..."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___5040355)

SM

Sherry M.

Executive Manager

> "We sampled FreeAgent and found it very easy to learn and use and it was easy to get assistance with the support."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___7066991)

TH

Thomas H.

Game Dev

> "I suppose one thing I didn't quite understand as it uses many accounting terminologies, however they do have a breakdown of what..."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___5024104)

OM

Ollie M.

Lead SEO director

> "It is easy to either download the invoice as a PDF and email it manually or do so via FreeAgent itself."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___6345524)

Kavindu Githsara K.

System Specialist

> "One of the few cons of FreeAgent is that the software can be a bit slow at times, especially when navigating through complex..."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___4574973)

RB

Rhys B.

Senior Product Manager

> "Great for when multiple people need invoice the same account."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___6802117)

SG

Samuel G.

Company Director

> "My accountants (used through FreeAgent) don’t like using this software so there must be some more advanced features I’m missing."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___4622367)

ML

Mick L.

Graphic designer

> "Easy to use and the constant reminders allow me to update my business records through my NatWest account."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___6812189)

SG

Samuel G.

Company Director

> "Weirdly, I find the expense reporting a bit tricky to set up"

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___4622367)

SM

Sherry M.

Executive Manager

> "It is a great product for small businesses. "

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___7066991)

SC

Sam C.

Director

> "The bank feed seems a bit tempermental at times."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___4588747)

Tiffany S.

Database administrator

> "I love this tool because it is easier to create and invoice and manage invoices"

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___6690568)

SP

Simon P.

Director

> "Sometimes it's tricky to work out how something works and you have to go and get help from customer support, but this may be more..."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___2803234)

BG

Ben G.

Manager

> "The support has been very useful at times when needing help with some explanations or more."

[See full review](https://www.capterra.com/p/122008/FreeAgent/#Capterra___6343464)

SB

Steph B.

Sole trader

> "This now means that of course not all people have an email address that is clearly them/their name. "

[See full review](https://www.capterra.com/p/122008/FreeAgent/#SoftwareAdvice___2695805)

[View Reviews](https://www.capterra.com/p/122008/FreeAgent/reviews/)

KUMAR H.

Account executive

> "I mainly used it for managing basic accounting task, reporting , aging report, Ar report invoices tracking, it help me to stay organised and reduce my manual working."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7115950)

Arianna W.

Owner

> "There is no way to reliably set up what is relevant and how to record different suppliers, no chance to have categories remembered, even when defining defaults."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7075101)

LA

Lauren A.

Administrator

> "The payroll function is so beneficial with Quickbooks tracking live checks and auto-creating labor and tax reports, and filing and paying taxes automatically."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7141459)

Kevin H.

Owner

> "the dates. if i change a date on an estimate sheet, that carries through to the invoices and if i dont catch it my clients get overdue invoices. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7103185)

NC

Nikki C.

Permit Technician

> "It handles core tasks like invoicing, expense tracking, and financial reporting efficiently, and the automatic bank syncing helps keep records accurate and up to date. While there is a..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

BN

Bruce N.

President

> "Very frustrating to use, stop allowing QB to integrate with Bank account, too many double entries, making bank and credit card reconciliation a problem."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7061681)

Nathan H.

Owner

> "It’s a robust program that gives small businesses like myself a way to track accounting, invoicing and credit card, etc. payments all in o e and at an affordable rate."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104187)

MM

Maria M.

HR Manager

> "Additionally, as data volume grows, the system may become slower, which can impact efficiency during high-volume tasks like reconciliations or reporting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130664)

TJ

Tyler J.

Owner

> "Allowing me to add my Bookkeeper to gain access makes this a lot easier come tax time which saves me! Though I use a CRM platform for my invoicing and payments, QBO has those features and..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7063977)

AR

Andrew R.

Operations

> "QuickBooks Online lacks advanced features found in the desktop version, such as advanced inventory, job costing, and industry-specific tools."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7045404)

VR

Verified Reviewer

General Manager

> "The automation features—bank feeds, recurring invoices, and rules—save a ton of time, and the dashboard gives a clear snapshot of cash flow without needing to dig around."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7055195)

TD

Traci D.

owner

> "The Cons are that it allows non bookkeeper/accountants to do things that should not be allowed and should only be done by bookkeepers/accountant. When I want to print something I have to..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6821142)

NC

Nikki C.

Permit Technician

> "The real-time syncing with bank accounts is especially helpful because it keeps everything updated automatically, and the dashboards give a clear snapshot of cash flow and business..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

MH

Maranda H.

Founder

> "It is overly complicated and has no real budgeting features for true cash flow planning, think every dollar systems."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7134631)

KS

Kaitlyn S.

Executive Director

> "We also appreciated the ability to categorize donations, track grants, and quickly pull year-end reports for audits and budgeting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7125089)

SR

Samantha R.

Finance

> "QuickBooks Online can be quite pricey, has limited customization, and it has occasional sync glitches."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130955)

VR

Verified Reviewer

Customer Support

> "The dashboard gives a clear, real-time snapshot of your finances, and navigating between invoicing, expenses, and reports feels seamless."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7113370)

SB

Syretha B.

Firm Administrator

> "While I appreciate the added security, I do get frustrated at times when sessions time out and I have to login and authenticate multiple times throughout the day."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7053610)

VR

Verified Reviewer

COO

> "Our resources are limited, so QBO is a good, inexpensive tool to help us manage several key areas like bookkeeping, invoicing, reporting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7100561)

HG

Hollie G.

Office Manager

> "This happens especially after random updates (unnecessary for the most part) and the techs have no idea how to help as they are restricted by the new updates and cannot really offer a..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136253)

KS

Kaitlyn S.

Executive Director

> "The platform improved organization and transparency in our financial tracking and made it easier to prepare reports for the board and budgeting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7125089)

VR

Verified Reviewer

General Manager

> "The reporting tools are powerful, but customizing them can be frustrating, and sometimes it feels like things take more clicks than they should."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7055195)

Nathan H.

Owner

> "It allows me to track my hours, receipts and makes invoicing easy so that I don’t have to worry about making mistakes."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104187)

VR

Verified Reviewer

General Manager

> "I’ve also run into occasional glitches with bank feed syncing—nothing major, but enough to slow things down when you’re trying to reconcile quickly."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7055195)

Stacy M.

Accountant

> "The ability to take credit cards and ACH payments works well & has actually made a positive impact on our ability to collect customer accounts quicker."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7054657)

RB

Ramona B.

Principal

> "I have spent over an hour and a half with customer support to learn that there is no way to run a report that reflects only business miles, even though they are tracked. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7124657)

Gena T.

Owner

> "Mobile app functionality – The mobile app allows quick checks, invoicing, and receipt capture on the go."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7064951)

VR

Verified Reviewer

COO

> "We wanted to use the bill pay feature, but it required an extra fee at the time (not sure if this is still the case), and we didn't want to pay the premium."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7100561)

RB

Rob B.

Director of Photography

> "I can easily add services and products and sending a payment link to customers is easy; I can either email them directly from Quickbooks or copy a link to send from my own email."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7053562)

BN

Bruce N.

President

> "Some of the tech support isn't up to date with the software; it's hit-or-miss when it comes to getting good support—no option for hard-copy backup. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7061681)

AZ

Andrew Z.

Operations Manager

> "It has been a blessing for managing our company's financing. Because it is always available through a web browser, means that I can always handle any invoicing need no mater where I am."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7109418)

LH

Lyla H.

Administrator

> "Our customers became linked and I am still trying to figure out how to link their payments to them so it stops showing overdue invoices but the last 3 people recommend I pay for this help..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7046492)

JG

Jasmine G.

Office Assistant

> "From tracking expenses and managing vendor payments to generating detailed reports and preparing payroll, QuickBooks gives me the tools I need to support daily operations efficiently."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6866198)

VR

Verified Reviewer

Owner

> "They often roll out "updates" that seem to be just a layout rearrangement with no notice, and it’s a productivity killer."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7131609)

PM

Patrick M.

Chief Accountant

> "QuickBooks Online offers features that enables me to streamline processes such as invoicing, time tracking on projects and billing."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6873189)

SS

Stephanie S.

Bookkeeper and Treasurer

> "I don't like that it works to ensure that people without an accounting background can record data accurately however its not as useful when you know what the accounting that you want to..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7047209)

BB

Brent B.

VP Business Development

> "Quickbooks Online is a very efficient product that gives our small business real time data and reports to help us guide all of our decision making and track our progress and goals in real..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7016100)

VR

Verified Reviewer

Founder

> "For a small business, I didn't need the fancy reporting capabilities, and felt that paying for them was not the best use of my capital."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7071195)

JI

Jack I.

IT Consultant

> "Quickbooks helps me keep my business finances in check, automatically synchronises with my bank and helps me manage payroll, of which I wouldn't ordinarily know where to start with."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7031654)

BV

Bradley V.

Owner

> "Their deceptive practices and inadequate support have caused significant damage to my credit score, and their refusal to rectify the situation speaks volumes about their customer service..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6400076)

TB

Thomas B.

Bookkeeper-Administrator

> "Invoicing and payments are seamless, and financial reporting tools provide all the insights we need without extra software. Because it’s cloud-based, we always have secure access to our..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7041164)

NC

Nikki C.

Permit Technician

> "It can also get expensive as you add more features or users, and certain useful functions are only available in higher-tier plans."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

STS

Sandra Toribio S.

Accounting Specialist

> "QuickBooks online gives you all your business features at your fingertips income and expense tracking, invoicing, bill payment, bank reconciliation and even payroll."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7008683)

MK

Michelle K.

Accountant

> "It has been difficult to convert our data from Desktop and the loss of ability to have multiple invoice templates from different departments has caused us to restructure our billing..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6716163)

Cayla F.

Paralegal

> "Quickbooks is a great program for easily sending invoices and receiving payments. Although it did have a few bugs in the early stages and we encountered some issues, they seem to resolve..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7117286)

KP

Keyur P.

Field service technician

> "Sometimes Quickbooks slows upload the photos when network issues"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7115848)

Shahid Jamil K.

ACCOUNTANT

> "QuickBooks Online provides a modern, cloud-based accounting experience designed for small to medium-sized businesses that value convenience, automation, and collaboration."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7036526)

MA

Mallory A.

Director of Operations

> "It unchecked my authorization to charge a client's card but said paid so I missed out on months of a client's payment."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136391)

Roger A.

Owner

> "I like how it helps manage expenses, invoices, and basic accounting in one place for a fair price."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7078839)

VR

Verified Reviewer

Accountant

> "The payroll feature can be more updated and user friendly, I found it to be a bit of a hassle to use and not user friendly compared to some other softwares out there."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7085286)

JD

Jeremiah D.

Owner

> "Now with a highly competent bookkeeping team and new AI tools for uploading receipts and invoices, things have improved and I'm getting the business data that I need."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7011619)

EJ

Ethan J.

Auditor

> "My only issues with quickbooks is that the appearance is quite outdated and not as easy to use compared to other systems like Xero."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104389)

Gena T.

Owner

> "What I like most about QuickBooks Online is the remote access, which allows me to work from anywhere in the world."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7064951)

VR

Verified Reviewer

IT SYstems Administrator

> "The stipulation is that if you lose internet connectivity, you potentially lose access."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130213)

SP

Sara P.

Director of Operations

> "It simplifies our customer management by keeping account notes, invoices, and payments organized."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7065789)

KB

Kim B.

Owner

> "I find the cost for Quickbooks in Canada a bit steep for certain features. But this is pretty common with most products in Canada these days!"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7138408)

Eri D.

Owner

> "My clients use different software unique to their industry, Quickbooks makes this seamless by offering an integration for most if not all."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7147306)

Dana P.

CVOM

> "QuickBooks Online can get a bit pricey over time, and some features feel limited unless you upgrade."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7142501)

VR

Verified Reviewer

Owner

> "It needs a bit cleaning up, but as you go through the cleaning process you get to understand the categories better and come up with a great organization of all your transactions and..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7118775)

BV

Brooke V.

Accountant

> "Had a credit card cancelled and tried updating QB to our new card, it would not accept a new card in their system, they promised it was on their end and they were working on it, nothing..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6520797)

VR

Verified Reviewer

Chief Financial Officer

> "What I like most about QB Online is its convenience, user-friendly interface (ease of use for non-accountants, and the various standard reports for analyzing the financial activity and..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6870144)

Jennifer H.

Service Billing Administrator

> "Features move without warning, which disrupts workflows and slows down routine tasks."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7137965)

JR

Jack R.

Accounting Specialist

> "The reporting feature is especially useful because you can customize and save your own report formats."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7110184)

KL

Kyle L.

President

> "Also the tool that pulls over all data from previous software sounds great but it doesn't keep currency conversion which sucks if you need that."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6829888)

KH

Kathy H.

Project Manager

> "Financial reports are everything I need and invoicing and payments save me so much time; especially using the automatic payments monthly for multiple clients."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7030094)

Soner H.

CEO

> "Sometimes it can be overwhelming to adjust to a new expense. And the bank connection always disconect after 6 months"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7097469)

AB

Anna B.

Kinesiologist

> "The app is secure and contains all the features I need to do my invoics and my financial reports."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7138786)

PT

Paolo T.

CEO

> "The program has not allowed me to connect to my bank account for two months and every time I try it tells me that it is under maintenance (I don't know what) until January 2026."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6841098)

JM

Jae M.

Payroll Coordinator and Office Manager

> "It allows me to directly send invoices to clients without sending the email myself."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7054875)

VR

Verified Reviewer

CAO

> "Sometimes the Tasks do not show up and have to refresh the page several times."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7107298)

VR

Verified Reviewer

Accountant

> "Quickbooks Online is a very sophisticated tool that has everything you need for a business to be ran and keep clean records."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7085286)

TD

Thomas D.

Owner

> "I believe if am paying for a service I should get some control over it and not have to endure your advertising and upselling."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7061596)

SO

Susan O.

Office Manager and Assistant

> "I like that QuickBooks Online handles payroll well, although you have to make sure the correct pay period is selected if you run payroll a few days after the end of the pay period, which..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6814865)

JW

Julia W.

CFO, accountant, tax preparer

> "Overall everything now involves pop up windows and side bars that open up and push the working area of QBO off the side where you can no longer see your data."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7020308)

JR

Jack R.

Accounting Specialist

> "It includes almost all the features you need—reports, invoices, payments, and more."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7110184)

JW

Julia W.

CFO, accountant, tax preparer

> "The new invoice layout is slow and cumbersome and has increased the amount of clicks required multiple times over."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7020308)

BG

Barbara G.

Executive Director

> "It's an easy for a small non-profit to manage the business! While we have an external controller that can provide support in a pinch, generally QB makes it easy to manage our books..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7113365)

E

Eren Ç.

Architectural specialist

> "sometimes reloading too slow when you try to refresh. when you clocking in and out bells sings loudly."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7133959)

FC

Francesca C.

HR Manager

> "Being able to do all my payroll needs, being able to organize all my staff and all their payroll and documentation is very convenient"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6824773)

BR

Brooke R.

Paralegal

> "If you do not update the program regularly you can run into issues but that is the only complaint that I have."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7124545)

[View Reviews](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

## User interface

[FreeAgent](https://www.capterra.com/p/122008/FreeAgent/)

4.45 (179)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

4.34 (8,439)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Accounts Payable

150

Important

Accounts Receivable

120

Important

FreeAgent

28/45

-   Access Controls/Permissions
-   Accounts Payable
-   Accounts Receivable
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Approval Process Control
-   Audit Management
-   Audit Trail
-   Bank Reconciliation
-   Billing & Invoicing
-   Budgeting/Forecasting
-   Cash Flow Management
-   Chart of Accounts
-   Compliance Management
-   Currency Conversion
-   Data Security
-   Document Management
-   Encryption
-   Expense Tracking
-   Financial Consolidation & Close Management
-   Financial Management
-   Financial Reporting
-   Fixed Asset Management
-   Fund Accounting
-   General Ledger
-   Generative AI
-   Income & Balance Sheet
-   Mobile Access
-   Multi-Currency
-   Multi-Location
-   Payment Processing
-   Payroll Management
-   Project Accounting
-   Purchase Order Management
-   Quotes/Estimates
-   Receipt Management
-   Recurring/Subscription Billing
-   Reminders
-   Sales Tax Management
-   Status Tracking
-   Tax Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/122008/FreeAgent/#features)

QuickBooks Online

Top features

33/45

-   Access Controls/Permissions
-   Accounts Payable
-   Accounts Receivable
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Approval Process Control
-   Audit Management
-   Audit Trail
-   Bank Reconciliation
-   Billing & Invoicing
-   Budgeting/Forecasting
-   Cash Flow Management
-   Chart of Accounts
-   Compliance Management
-   Currency Conversion
-   Data Security
-   Document Management
-   Encryption
-   Expense Tracking
-   Financial Consolidation & Close Management
-   Financial Management
-   Financial Reporting
-   Fixed Asset Management
-   Fund Accounting
-   General Ledger
-   Generative AI
-   Income & Balance Sheet
-   Mobile Access
-   Multi-Currency
-   Multi-Location
-   Payment Processing
-   Payroll Management
-   Project Accounting
-   Purchase Order Management
-   Quotes/Estimates
-   Receipt Management
-   Recurring/Subscription Billing
-   Reminders
-   Sales Tax Management
-   Status Tracking
-   Tax Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/190778/QuickBooks-Online/#features)

### Recognition

FreeAgent is recognized as a top-rated tool in 1 Capterra Shortlist reports

QuickBooks Online is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

FreeAgent

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

QuickBooks Online

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

FreeAgent

-   By FreeAgent Central
-   Located in United Kingdom
-   Founded in 2007

QuickBooks Online

-   By Intuit
-   Located in United States
-   Founded in 1983

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