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FreeAgent is designed especially for small businesses and freelancers. The software is primarily designed for UK-based businesses, but it does also offer a basic package for international businesses.
Small business owners with 1-50 employees as well as freelancers and contractors
When I needed some help or clarifications about something, the staff were prompt and eager to help me and made sure my issues were resolved in any case. Highly recommended software & service.
Worry about their inability to let me download copies of all scanned images I have added.
Good pricing, it's one of the best investment for a freelancer who have some time working. This app really help me in may freelance career.
Many people have requested this functionality but it has largely been ignored by the freeagent team. I have no idea whether it is a technical or philosophical reason they've just not engaged with it.
There is good help in the support section and it is good to be able to get some automated analysis of the figures too.
A stubborn, although polite lady refused to give us support despite my explanation of the poor support "My Business Works" offers.
At the end of the day I decided give it a try and am so happy I did. Their customer support team is great and treats my small business like a major client.
This now means that of course not all people have an email address that is clearly them/their name. Irritating and enough to make me look elsewhere.
I like the fact that I can mail receipts in or email them in and it's taken care of for me. They mobile app is also nice for tooling paper receipts in the go.
I finally lost it, they have no live chat which they say they do. I sent an online message, I emailed them again and called and left a message threatening them.
I really liked the concept of Shoeboxed and thought the interface was great, easy to use, and fit our needs at the time.
There are scanning errors and inconsistencies. Sometimes when I search for an amount, the invoice doesn't show up.
Customer service is always very helpful and I appreciate that you have a live chat option. I like the new feature of being able to update the types of payments.
It's not easy to keep up with all our Business receipts and the headache of scanning all our documents then storing them was a nightmare.
I like how this is an app specifically for tracking receipts. It is very easy to lose receipts if you're not careful.
I have left several messages and email. No one ever answers the phone and never return calls.
John C.: Hi, my name's John, I'm a company director. I give FreeAgent five stars out of five stars. For more reviews like this click below. Before we looked at FreeAgent, we looked at several other accounting software packages. We looked at QuickBooks and we looked at Sage. The reasons we chose FreeAgent, mainly because, A, it linked to our banking software really well, it integrated with our banking software really well. And B because the functionality had suited our business. The onboarding of FreeAgent into our business was very, very easy and very quick, I was in control of it at all times. It connects to my bank accounts. It connects to my credit cards. It makes accounting really, really simple for my business. I would recommend if people are looking at accounting packages for a small to medium business, FreeAgent is ideal. It allows me to control salaries. It allows us to look at our VAT, our tax, and our cashflow all in one place. And it's really, really simple to integrate with your bank accounts.
Laurie R.: Hi, I'm Laurie, a nurse practitioner, and I give Shoeboxed a score of five out of five. For more reviews, like this, click below. Before I found Shoeboxed, oh my gosh, I was literally cramming all of my receipts in my wallet, in my purse, in my car, in drawers. Then I came upon this great app, Shoeboxed. Oh my gosh, it changed my world. I can snap a pic of the receipt. I've got it. If I need it for future use or for a reference, it's right there on the Shoeboxed app. It simplified my life instantly. I was looking for something to help really organize my receipts. It comes tax time. You're looking for them. You need to make a return. You need to turn in a receipt for business. You're searching everywhere. And the Shoeboxed app really simplified that because as soon as I check out of the store, scan something, I can just scan it on my phone into the Shoeboxed app. I don't have to worry. It's there. It's safe. It's secure. And I am not having stacks of papers that I have to go through when I, again, need to turn in a receipt to work, when I need to turn in a receipt to the taxman, or anything. I'm not struggling, and I have reduced the clutter of all of these receipts that just pile up. Shoeboxed is really simple to integrate into your business. Simply download the app and really just create your account, and off you go. You could use it for different... If you have like a large office, certainly you have other employees that can use it as well. I have a small business, so for me, it's just myself. But it's applicable to different sizes of businesses. And that's also the great perk about it. Your employees are not having to worry about keeping up with receipts, sending them in to you, and then them piling up and wondering, "Did I turn that receipt in or not?" You've got a record of it. If you're thinking about ways to really organize your office, your employees, your life, I really recommend taking a look into the Shoeboxed app. It's perfect for any size of business, be it a small business or a large business. They have different options there. It just is really going to make your workday happier and make your employees happier keeping up with it that way.
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