# Compare Setmore vs vcita 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Setmore and vcita based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/122035-142264/SetMore-vs-Appointment-Scheduling

---

# Setmore vs vcita Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Setmorevcita2/4 selected

[Setmore](https://www.capterra.com/p/122035/SetMore/)[4.6 (958)](https://www.capterra.com/p/122035/SetMore/reviews/)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.5 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

[## Setmore](https://www.capterra.com/p/122035/SetMore/)[4.6 (958)](https://www.capterra.com/p/122035/SetMore/reviews/)

Starting Price

$12.00/month

Value-for-Money

4.7

Functionality

4.3

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [958 reviews](#user-reviews)

Positive

907

Neutral

37

Negative

14

[## vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.5 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [291 reviews](#user-reviews)

Positive

257

Neutral

18

Negative

16

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Bitrix24

4.2 (990)

* * *

Starting Price

$69.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

82%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### GoReminders

4.8 (269)

* * *

Starting Price

$8.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

98%

of reviewers  
rated it above 4 stars

* * *

### GlossGenius

4.8 (348)

* * *

Starting Price

$28.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

### Jobber

4.6 (1,456)

* * *

Starting Price

$39.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

93%

of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,260 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

Not enough reviews

Feature ratings

Appointment Management

4.7

Online Booking

4.4

Calendar Management

4.4

Credit Card Processing

4.0

Availability Management

4.1

62%Fit

Not enough reviews

Feature ratings

Appointment Management

4.5

Online Booking

4.6

Calendar Management

4.4

Credit Card Processing

\--

Availability Management

\--

User satisfaction

User satisfaction

4.6

User reviews[958](https://www.capterra.com/p/122035/SetMore/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.7

Customer support

4.7

User satisfaction

4.5

User reviews[291](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.2

Customer support

4.2

Price starts from

Price starts from

$12Per User, Per Month

-   Free version
-   Free trial

Price starts from

$35Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Built for businesses and organizations of all sizes, non-profits, and communities.

Best for

Small businesses who provide services. Over 100,000 users rely on vcita worldwide: accountants, lawyers, business & marketing consultants, coaches, counselors, fitness trainers, educators, and more.

## User reviews

Pros & cons

KB

Karen B.

Jungian Life Coach and Certified Grief Educator

> "I especially like the ability to create many tailored services and provide individual links for each."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6540625)

KB

Karen B.

Jungian Life Coach and Certified Grief Educator

> "Not a huge concern but if someone cancels or moves a meeting themselves, it does not adjust on my end in zoom."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6540625)

RP

Rachel P.

Office Manager

> "Overall, integration and use of this program has been a simple transition."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___7079581)

JS

Jodee S.

Remedial Massage and Hypnotherapy

> "So if the customer texts back to that number instead of my personal number I don't get the messages. "

[See full review](https://www.capterra.com/p/122035/SetMore/#SoftwareAdvice___6481955)

AB

Angelica B.

University Intern

> "With its simple interface, I was able to quickly schedule meetings with study participants, collaborators, and supervisors, resulting in..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4831901)

RD

Renata D.

Permanent makeup artist

> "They unfortunately don’t generate financial reports and the POS integration is very limited"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6559358)

GM

Gabriel M.

Licensed Sales Agent

> "Setmore has made the process of scheduling appointments seamless."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6517689)

MA

MICHAEL A.

CLERICAL

> "MY SCHEDULE LOOKS CLUTTERED AT TIMES AND IT IS NOT ALWAYS SYNCING"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6618236)

RD

Renata D.

Permanent makeup artist

> "Love how easy to use, low and affordable prices, they also don’t delete your profile if you switch to another platform."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6559358)

Saemi P.

artist

> "Unfortunately, they don't offer this option, which is inconvenient for me."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6456058)

AC

Anthony C.

University Intern

> "It offers a wide range of services, including real-time booking, appointment reminders, simple appointment scheduling, customer..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4773912)

JS

Jodee S.

Remedial Massage and Hypnotherapy

> "This is a big issue. "

[See full review](https://www.capterra.com/p/122035/SetMore/#SoftwareAdvice___6481955)

Junko O.

Business Consultant

> "It is a tool that has an automated system for reservations and even online payments, it is also easy to use and is adaptable to the..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4823453)

JN

James N.

Company Director

> "Additionally, the platform can be a bit slow to load at times, which can be frustrating when I am trying to quickly schedule an..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4590849)

Keith O.

Owner

> "Pretty easy self installation."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6875712)

MA

Mindy A.

Owner

> "I still can't believe they market their service to fitness professionals yet you can't sell packages of sessions to your clients. "

[See full review](https://www.capterra.com/p/122035/SetMore/#GetApp___3646375)

VR

Verified Reviewer

Senior Solutions Architect

> "Not to mention, it has great integration with our Instagram and Facebook pages/accounts and we can add the website plugin to our..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3528362)

Sarah J.

System Engineer

> "Setmore's sole flaw is that it can occasionally crash."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3548498)

LT

Lavanderia T.

Application Developer

> "With Setmore, managing appointments and appointment scheduling has been easy"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6160555)

TC

Trevor C.

Owner

> "The flaw is that we use service m8 to also schedule and invoice (then to Xero for accounting) and it doesn't connect to it (yet -..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2325090)

TY

Tugce Y.

Assistant Revenue and Reservation Manager

> "We can manage our scheduling process with Setmore's quite practical features which helps us save time and efford."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4200709)

NA

Nathan A.

Director of Communications

> "Furthermore, internal collaboration capabilities such as messaging and team meetings are lacking."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2950294)

KT

Krystal T.

Virtual Assistant

> "Love being able to integrate my calendars and automatically set up virtual meeting links!"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3544639)

KT

Kate T.

teacher

> "I have blocks in my schedule that appear available on my calendar and yet are not visible to my clients (and I cannot book an appt there..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2289931)

AC

Anthony C.

University Intern

> "Furthermore, Setmore offers first-rate customer service, ensuring that users can get help whenever they need it."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4773912)

KN

Kim N.

Owner Nail Salon

> "I have some elder clients who do not have access to the internet or do not know how to book or prefer to stick with the old school way..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2242217)

JN

James N.

Company Director

> "Additionally, the platform integrates with my Google calendar, which makes it easy to manage my schedule."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4590849)

CS

Cheryl S.

Owner

> "My business's life line relies on packages and renewals and I'm not sure how or if I can do recurring payments and manage packages on..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2300240)

JN

James N.

Company Director

> "I would recommend Setmore to other small business owners looking for an easy-to-use appointment scheduling tool. While there are some..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4590849)

CO

Conor O.

IT-Manager

> "This company has been an absolute nightmare to deal with, their customer support is like dealing with infants who have zero technical..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2984580)

SW

Sasha W.

Therapist

> "I like being able to send an easy link to my clients to book through, it saves all of their data for me and sends me and my clients..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2910964)

WC

William C.

salon owner

> "one problem is that it doesnt tell you how many people have tried to book but were unable as it was fully booked at the time they..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2413915)

MA

Mindy A.

Owner

> "Very easy to set up and use and I love that it integrates with Square and has a new downloadable app for customers -- customers can add..."

[See full review](https://www.capterra.com/p/122035/SetMore/#GetApp___3646375)

Ricardo B.

Services Account Executive

> "The app sometimes lags and even drops with no reason."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3019632)

VR

Verified Reviewer

Senior Solutions Architect

> "Clients can also make very secure online payments, if they prefer to do so prior to their appointment."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3528362)

RJ

Roché J.

Salon Owner

> "You can't create a buffer time per booking instead of per service, this can accumulate when booking multiple services."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2447501)

VR

Verified Reviewer

Senior Solutions Architect

> "Our clientele is growing exponentially and I must say that Setmore has been superb in helping us manage our numerous appointments."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3528362)

CM

Christine M.

banker

> "not being able to message directly to client"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3348310)

BW

Ben W.

General Manager

> "Providing a simple interface and clean process for finding what's needed was essential in maximizing a unique opportunity during a busy..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3392895)

AB

Aaron B.

Athletic Therapist

> "The notes aspect of the software is slightly lacking and if improved, would be my standalone schedule and patient note taking software."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2286156)

Sarah J.

System Engineer

> "My favorite thing about Setmore is how easy it is to use, yet filled with all the information I need to book the right appointments and..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3548498)

RS

Rasha S.

CLM Officer

> "The thing that annoyed me the most was that I updated the program so that I could get the ability to send text messages to clients. But..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2344807)

AC

Anthony C.

University Intern

> "I had the chance to work with Setmore as an intern in my university's IT department, and I was pleased by its feature set and simplicity..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4773912)

MV

Michael V.

Director

> "The software has limitations on booking recurring classes and appointments for multiple users."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2312432)

BM

Barbara M.

Accountant

> "Easy to use for us and for clients; calendar compatibility, and we use their LIVE feature. "

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4221192)

LT

Liza T.

brauty salon owner

> "I tried to book a customer for monthly appointment but it skipped one or two months cant remember to be exact but it skipped and did not..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2248906)

ST

Stephanie T.

Therapist

> "Easy to use and setup, features were convenient and helpful."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6272902)

CK

Cassandra K.

Stylist

> "No way for customers to confirm appointments from the text reminders that are sent out."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2420752)

BC

Brittani C.

Nail Tech

> "It is easy to access, simple and user friendly"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6097823)

NK

Nada K.

Boss Mother Droner

> "The little button on the WordPress site, the widget...not sure yet if I can edit that, but it is not my fave style..am sure there is a..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2416527)

CO

Cynthia O.

CEO

> "I am happy it has online booking, mailchimp integration as well as integration with square as well as paypal."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3006184)

JB

Juliet B.

Deputy County Clerk

> "I want to switch the way the customer chooses things, first service then date then window but unable to change it"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2434259)

DE

Debby E.

Business Owner

> "Their FREE version is amazing for up to five practitioners and integrates with numerous payment providers."

[See full review](https://www.capterra.com/p/122035/SetMore/#SoftwareAdvice___2880206)

TC

Trevor C.

Owner

> "However saying that, it's a service that is not designed for what we need it to do, we use it because it links to other thinks that we..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2325090)

DE

Debby E.

Business Owner

> "It has online booking capability that integrates with my Wordpress website. "

[See full review](https://www.capterra.com/p/122035/SetMore/#SoftwareAdvice___2880206)

Gregor M.

Owner

> "As an Apple-based business, the support for Safari is not as complete as the support for Chrome."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2276559)

DE

Debby E.

Business Owner

> "It has been a huge blessings as I started my business with Setmore and it has allowed me to take bookings online. "

[See full review](https://www.capterra.com/p/122035/SetMore/#SoftwareAdvice___2880206)

VR

Verified Reviewer

IR / Founder

> "Categories are great for general use but does not allow a more specific Industry to be selected or set."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2422380)

AG

Ashwita G.

Therapist

> "It is great for scheduling."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4257942)

CO

Conor O.

IT-Manager

> "AVOID this company at all costs."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2984580)

SS

Samantha S.

Fitness professional

> "I liked that I was able to view the scheduling and find available time slots that worked for me."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3289215)

CS

Cheryl S.

Owner

> "I don't like that I can't deduct sessions from a client's package."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2300240)

MW

Mark W.

Owner

> "This product allows us to effectively coordinate our daily service schedules, send them to our techs real time, include notes, edit and..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2489987)

KT

Kate T.

teacher

> "There have been HUGE glitches happening lately, that I've been in touch with support about but that have not been resolved."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2289931)

VR

Verified Reviewer

Massage therapist

> "The free version in itself offers enough to run a small business with ease when it comes to appointments: smooth setup and a great..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2774577)

CK

Corinne K.

Owner

> "I do wish my customers had fewer steps to set up an appointment online."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2298825)

BH

Brittany H.

Hair stylist

> "Its user friendly, you can change it to your preferred layout, I can send messages from the app, I can also check it on my desktop, and..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2460772)

AT

Annalien T.

Dietitian

> "I had problems to download the mobile version of my diary."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2343132)

KB

Karen B.

Counsellor

> "I have been comparing a number of different booking systems for my counselling practice (Halaxy, Acuity, Power Diary and Setmore) and..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2415295)

Vern F.

Barber

> "Also, it isn't easy to figure out how to add additional services to an appointment."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2183917)

CB

Courtney B.

Microblading Artist

> "Super easy to understand when you’re technically-challenged 😄"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3764438)

MB

Marian B.

Director

> "The font on the website is too faint."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2198124)

SL

Susan L.

Architectural Designer

> "The ease with which we were able to set it up to suit our needs AND the amazing amount of control of the booking features that were..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2266088)

TC

Tami C.

Skin Therapist

> "My timezone was listed wrong and I could not fix it."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2202430)

NA

Nathan A.

Director of Communications

> "This makes it ideal for tight budgets, but at the expense of extravagant benefits."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2950294)

LM

Lela M.

Owner

> "I can't see all schedules for the day side by side"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2397061)

AR

Annabelle R.

Director

> "Fantastic - highly recommend, especially for the 24/7 customer service"

[See full review](https://www.capterra.com/p/122035/SetMore/#GetApp___4769903)

SAC

STacey-Ann C.

Owner / Cosmetologist

> "You cannot combine services, like Fresha."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2296050)

VR

Verified Reviewer

Owner

> "Very good, I very much like this scheduling software."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3784919)

FD

Franca D.

Owner

> "I am not very happy about processing the money clients pay through Square."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2206125)

[View Reviews](https://www.capterra.com/p/122035/SetMore/reviews/)

DM

Donnie M.

Chief Revenue Officer

> "It creates an appointment on my calendar with no need for me to call and ask students for their availability. And to be..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7112855)

CP

Courtney P.

Advocate

> "Not all staff need the tools for reporting and seeing sales information for the business if not applicable to their..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385)

CP

Courtney P.

Advocate

> "The calendar integration is great so we do not have to keep switching back and forth between personal and Vcita calendars...."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385)

ZC

Zarinah C.

Owner

> "Almost every 3rd Saturday was not showing as available for scheduling."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062)

Andrew B.

Managing Director

> "It has lots of helpful auto features which allow you to maximise income streams."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7074769)

DM

Donnie M.

Chief Revenue Officer

> "The pricing is a little too high as well."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7112855)

EJW

Emma Jean W.

Analyst

> "I really like how vcita combines scheduling, invoicing, client management, and payments into one easy-to-use platform."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821)

DB

Diana B.

Dog Trainer

> "It isn't as customizable as we would like and we cannot track inventory."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6493039)

CR

Cory R.

Ops

> "centralizing scheduling, payments, and client communication, with strong points being easy online booking"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7060996)

LM

Lisa M.

Chiropractor

> "Occasionally, a patient will try to cancel an appointment through the app and I overall, vcita will not get the message."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680)

DS

David S.

Owner

> "Vcita is a powerful platform for us small businesses and they have been a joy too work with and I'm excited when new..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078867)

ZC

Zarinah C.

Owner

> "The email customer support was a pain."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062)

OW

Olga W.

Owner

> "I've had vcita for several years now and appreciate the comprehensive services they offer besides just the basic booking..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7079652)

JM

John M.

Advisor

> "The mobile app has constant issues loading so I don’t use it much."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856)

DS

David S.

Owner

> "Vcita took away most of my anxiety around how to best to communicate with my clients."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078867)

SP

STEVE P.

President

> "When I or my staff can't log in on our cell or desktop, we cannot solve even with resetting the password which an..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6139475)

ZC

Zarinah C.

Owner

> "I love the “contact widget” that is placed on my website."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062)

Damon M.

Owner

> "The credit card processing procedures were a bit ridiculous"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6489623)

CP

Courtney P.

Advocate

> "I love all the tools that are available to help support many of the functions of our business. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385)

BT

Brianna T.

Lead Editor

> "The price was no longer worth the offering."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7073785)

MJ

Margaret J.

Owner-Instructor

> "Overall, I find it to be a useful platform for scheduling courses."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078503)

MM

Mackenzie M.

instructor

> "wish people had to pay before signing up, makes it hard to keep up with payments"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6627900)

BK

Bridgette K.

owner

> "It also allows my business to schedule appointments integrated via my google account."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6507020)

JM

John M.

Advisor

> "The mobile app is one star because it always has issues loading."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856)

Andrew B.

Managing Director

> "The overall price for this if paid yearly is very reasonable for the functions offered."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7074769)

JM

John M.

Advisor

> "Expensive with no option to eliminate unneeded features."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856)

EJW

Emma Jean W.

Analyst

> "It saves me hours each week and helps my business look more professional."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821)

AA

Alaa A.

CAD CAM Designer

> "vcita is slightly expensive for one module, and we faced some obstacles in integration."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5088274)

LM

Lisa M.

Chiropractor

> "Lastly, I receive messages fron new and existing patients immediately, which allows me to respond to right away."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680)

Abel A.

Agent

> "What I didn't like about this software is that certain features require upgrades to premium plans"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5094867)

GM

Gianni M.

Marketing Manager

> "The software allows seamless sending and recording of messages."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6642319)

AD

Anisa D.

Counselor

> "The online calendar on the mobile device is not as easy to use compared to the desktop"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6007661)

LM

Lisa M.

Chiropractor

> "I love the calander and the fact that reminders go out to patients automatically once tgeir appointment is in the..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680)

DSF

Dr Stacy F.

Clinical sexologist

> "When I have an appointment scheduled and want to change the cost I have to cancel the whole appointment rather than have..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372830)

VR

Verified Reviewer

Sports Therapy services

> "Professional looking features that add onto websites with ease."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6866997)

BrK

Buğra K.

IT

> "From sales to support, they have the worst customer relations team I’ve ever seen."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#SoftwareAdvice___6293035)

FS

Faith S.

Owner Educator

> "They fact that they allow for group scheduling really helps me with my business needs."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6490218)

SS

Shelly S.

CEO

> "I really don’t like the fact that we have to have a separate for vcita feed rather than feeding into our Google calendar..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372712)

ND

Neil D.

President and CEO

> "vCita is my one-stop solution to marketing, booking, and collections."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6492365)

MW

Michelle W.

Owner/Head Dog Trainer & Behavior Consultant

> "When there are issues, they are usually epic and the support team isn't quick about fixing them (if they get fixed at all)."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4348798)

VR

Verified Reviewer

Sports Therapy services

> "Positive experience, was easy to add it onto my website and clients loved the personalised client portal."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6866997)

DG

David G.

Owner

> "I dislike having to click so many times to get invoice marked as payed."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4354608)

Theresa A.

Social Media Manager and Seo Content Writer

> "I also like the customized email templates it offers."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6439169)

AO

Amy O.

Owner

> "It is taking FOREVER to figure out how to set things up to streamline for my personalized business needs. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

EJW

Emma Jean W.

Analyst

> "Overall, vcita has made a big difference in how I run my business."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821)

RS

Richard S.

Manager

> "I was not able to originally integrate my I Calendar. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372691)

AH

Angela H.

creator and spiritual director

> "I have been using it for one year, and now I have more clients, and my system works."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6495726)

PD

Pim D.

Owner

> "I also miss The sync option with Apple iCloud."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372701)

LD

Latoya D.

Founder

> "It has made my small business much more efficient"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6491181)

AO

Amy O.

Owner

> "I don't like how "wordy" it is in my gmail calendar. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

AA

Alaa A.

CAD CAM Designer

> "vcita is amazing for Customer management, including all functions and features, but the remote payments were the most..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5088274)

PD

Pim D.

Owner

> "The VAT issue and I miss the connection with Mollie payment."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372701)

TS

Taryn S.

CEO

> "It is a magnificent platform that allows me to schedule appts, manage clients, send out mass email, accept payments, AND..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4348599)

Joshua C.

Digital Product & Marketing Expert

> "I wasn’t very fond of the lack of offerings for integration."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4385726)

SA

Shawnna A.

Certified Travel Advisor

> "Very nice very helpful staff, awsome reponse time when help is needed."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6489632)

EM

Evelyn M.

Freelance Photographer and Jewelry Maker

> "I don't like the features that force a time limit for a service, some services I offer I cannot put a time slot per say,..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2357606)

Adriana S.

CEO

> "In my business we offer mental health services and have several professionals, was easy customize the service to everyone..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4145852)

VB

Van B.

CEO

> "Only thing I don’t like is the payment processor."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4349770)

ED

Elonnah D.

Animal Behaviourist

> "It's fantastic, made my business admin so much easier!"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6492939)

KO

Karlis O.

Director

> "The billing/invoicing mechanism isn't as robust as some other systems."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2960720)

LW

Lazaria W.

Tax Preparer

> "The ability to quickly receive customer support and their integration with other well-known software is the knowledge that..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4408068)

LF

Lynne F.

Dog trainer

> "Group events all default to invitation only ( a somewhat weird and useless default) so, you have to get people to sign up..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2194029)

LR

Lori R.

VP of Operations

> "Customer service has always been very quick to respond and extremely helpful!"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6490005)

LB

Linda B.

Owner/Coach

> "My plug in from them runs on Wordpress. When you can't fix the Vcita plugin for Wordpress in 6 weeks I think you've got..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

DG

David G.

Owner

> "Easy Integration with my website (customizable colors and stuff) Easy to link portal to anything that I need with url"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4354608)

Michelle D.

CEO / Mental Health Practitioner

> "This software is grossly overpriced and forces you into a higher tier to get basic features and a wealth of features you..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2451798)

AO

Amy O.

Owner

> "I like that it gets integrated with my gmail calendars that are shared with the employees."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

LB

Linda B.

Owner/Coach

> "I don't want to spend hours on end finding a replacement program but after being down 3 times in less than 2 years I am..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

SkW

Samuel k W.

web designer

> "awesome, it makes me to be confidence , I can now send traffic to my website knowing potential customers will be able to..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___3612360)

LB

Linda B.

Owner/Coach

> "THEIR LACK OF CUSTOMER SERVICE!!! As I said they are the life blood of my business but this is the 3rd time in less than..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

DM

Desiree M.

VP

> "I love it, I would like to do some further customization and I fee it is missing a few things but as we all grow including..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4385693)

DT

Dennison T.

Owner

> "On the rare occasion there is an update, I find something on my website no longer works, instead of being improved."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2231902)

SR

Sylvia R.

Structural Integration practitioner

> "I really like it, I'm sure I would ejoy it more once I mange to learn all the basics and can upgrade again to use some of..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4349505)

LF

Lynne F.

Dog trainer

> "In the meantime my livelihood hangs in the balance, with all classes having to be cancelled and customers disappointed. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2194029)

AO

Amy O.

Owner

> "It helps me from doing back and forth phone calls."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

LB

Linda B.

Owner/Coach

> "Customer service makes a business and Vcita is just so lacking in customer service, it is so disappointing."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

RS

Richard S.

Manager

> "I believe that this is a great product for professionals seeking to automate their lead generating operations."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372691)

LB

Linda B.

Owner/Coach

> "I've been a customer for 5 years and I really want to keep using them but I just can't afford to be down as often as I am."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

AT

Alba T.

Ingénieur

> "Instantly manages our invoice and saves us valuable time."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4555465)

LF

Lynne F.

Dog trainer

> "The form doesn't send. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2194029)

[View Reviews](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

## User interface

[Setmore](https://www.capterra.com/p/122035/SetMore/)

4.64 (958)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)

4.45 (291)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Setmore

25/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/122035/SetMore/#features)

vcita

Top features

32/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/142264/Appointment-Scheduling/#features)

### Recognition

Setmore is recognized as a top-rated tool in 2 Capterra Shortlist reports

vcita is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Setmore

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

vcita

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Setmore

-   By Setmore
-   Located in United States
-   Founded in 2012

vcita

-   By vcita
-   Located in United States
-   Founded in 2010

## Popular Comparisons

[Setmore](https://www.capterra.com/p/122035/SetMore/)[4.64 (958)](https://www.capterra.com/p/122035/SetMore/reviews/)

vs

[Calendly](https://www.capterra.com/p/148036/Calendly/)[4.67 (4,098)](https://www.capterra.com/p/148036/Calendly/reviews/)

$12/month

Price

$10/month

4.3

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/122035-148036/SetMore-vs-Calendly)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,151)](https://www.capterra.com/p/268055/Goldie/reviews/)

$35/month

Price

$19.99/month

4.2

Features

4.6

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/142264-268055/Appointment-Scheduling-vs-Goldie)

[Setmore](https://www.capterra.com/p/122035/SetMore/)[4.64 (958)](https://www.capterra.com/p/122035/SetMore/reviews/)

vs

[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[4.78 (4,120)](https://www.capterra.com/p/213340/Google-Calendar/reviews/)

$12/month

Price

Contact vendor for pricing

4.3

Features

4.7

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/122035-213340/SetMore-vs-Google-Calendar)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$35/month

Price

$23.99/month

4.2

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/142264-153752/Appointment-Scheduling-vs-Vagaro)

[Setmore](https://www.capterra.com/p/122035/SetMore/)[4.64 (958)](https://www.capterra.com/p/122035/SetMore/reviews/)

vs

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,151)](https://www.capterra.com/p/268055/Goldie/reviews/)

$12/month

Price

$19.99/month

4.3

Features

4.6

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/122035-268055/SetMore-vs-Goldie)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

$35/month

Price

$39/month

4.2

Features

4.3

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-142264/Jobber-vs-Appointment-Scheduling)

[Setmore](https://www.capterra.com/p/122035/SetMore/)[4.64 (958)](https://www.capterra.com/p/122035/SetMore/reviews/)

vs

[Doctoralia for Specialists](https://www.capterra.com/p/253301/Doctoralia-Pro/)[4.67 (409)](https://www.capterra.com/p/253301/Doctoralia-Pro/reviews/)

$12/month

Price

€69/month

4.3

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/122035-253301/SetMore-vs-Doctoralia-Pro)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

$35/month

Price

$20/month

4.2

Features

4.7

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/142264-191978/Appointment-Scheduling-vs-Acuity-Scheduling)

[Setmore](https://www.capterra.com/p/122035/SetMore/)[4.64 (958)](https://www.capterra.com/p/122035/SetMore/reviews/)

vs

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

$12/month

Price

$20/month

4.3

Features

4.7

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/122035-191978/SetMore-vs-Acuity-Scheduling)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

$35/month

Price

$28/month

4.2

Features

4.7

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/142264-174830/Appointment-Scheduling-vs-GlossGenius)

[Setmore](https://www.capterra.com/p/122035/SetMore/)[4.64 (958)](https://www.capterra.com/p/122035/SetMore/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$12/month

Price

$23.99/month

4.3

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/122035-153752/SetMore-vs-Vagaro)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$35/month

Price

$0

4.2

Features

4.3

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/142264-195467/Appointment-Scheduling-vs-Care-Patron)