# Compare Setmore vs Booksy Biz 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Setmore and Booksy Biz based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/122035-142741/SetMore-vs-Booksy

---

# Setmore vs Booksy Biz Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SetmoreBooksy Biz2/4 selected

[Setmore](https://www.capterra.com/p/122035/SetMore/)[4.6 (958)](https://www.capterra.com/p/122035/SetMore/reviews/)

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[4.4 (479)](https://www.capterra.com/p/142741/Booksy/reviews/)

[## Setmore](https://www.capterra.com/p/122035/SetMore/)[4.6 (958)](https://www.capterra.com/p/122035/SetMore/reviews/)

Starting Price

$12.00/month

Value-for-Money

4.7

Functionality

4.3

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [958 reviews](#user-reviews)

Positive

907

Neutral

37

Negative

14

[## Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[4.4 (479)](https://www.capterra.com/p/142741/Booksy/reviews/)

Starting Price

$29.99/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

EC

JG

Based on [479 reviews](#user-reviews)

Positive

409

Neutral

25

Negative

45

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 21,851 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

High performer

Feature ratings

Online Booking

4.4

Appointment Management

4.7

Calendar Management

4.4

Availability Management

4.1

Confirmations/Reminders

4.5

80%Fit

Not enough reviews

Feature ratings

Online Booking

4.3

Appointment Management

4.5

Calendar Management

4.5

Availability Management

5.0

Confirmations/Reminders

4.1

User satisfaction

User satisfaction

4.6

User reviews[958](https://www.capterra.com/p/122035/SetMore/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.7

Customer support

4.7

User satisfaction

4.4

User reviews[479](https://www.capterra.com/p/142741/Booksy/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$12Per User, Per Month

-   Free version
-   Free trial

Price starts from

$29.99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Built for businesses and organizations of all sizes, non-profits, and communities.

Best for

Services providers such as Barbers, Hair Salons, Nail Salons, and others in the Beauty and Wellness industry, looking for an online booking & business management platform.

## User reviews

Pros & cons

KB

Karen B.

Jungian Life Coach and Certified Grief Educator

> "I especially like the ability to create many tailored services and provide individual links for each."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6540625)

KB

Karen B.

Jungian Life Coach and Certified Grief Educator

> "Not a huge concern but if someone cancels or moves a meeting themselves, it does not adjust on my end in zoom."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6540625)

RP

Rachel P.

Office Manager

> "Overall, integration and use of this program has been a simple transition."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___7079581)

JS

Jodee S.

Remedial Massage and Hypnotherapy

> "So if the customer texts back to that number instead of my personal number I don't get the messages. "

[See full review](https://www.capterra.com/p/122035/SetMore/#SoftwareAdvice___6481955)

AC

Anthony C.

University Intern

> "It offers a wide range of services, including real-time booking, appointment reminders, simple appointment scheduling, customer..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4773912)

RD

Renata D.

Permanent makeup artist

> "They unfortunately don’t generate financial reports and the POS integration is very limited"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6559358)

AB

Angelica B.

University Intern

> "With its simple interface, I was able to quickly schedule meetings with study participants, collaborators, and supervisors, resulting in..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4831901)

MA

MICHAEL A.

CLERICAL

> "MY SCHEDULE LOOKS CLUTTERED AT TIMES AND IT IS NOT ALWAYS SYNCING"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6618236)

GM

Gabriel M.

Licensed Sales Agent

> "Setmore has made the process of scheduling appointments seamless."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6517689)

Saemi P.

artist

> "Unfortunately, they don't offer this option, which is inconvenient for me."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6456058)

RD

Renata D.

Permanent makeup artist

> "Love how easy to use, low and affordable prices, they also don’t delete your profile if you switch to another platform."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6559358)

JS

Jodee S.

Remedial Massage and Hypnotherapy

> "This is a big issue. "

[See full review](https://www.capterra.com/p/122035/SetMore/#SoftwareAdvice___6481955)

AC

Anthony C.

University Intern

> "Furthermore, Setmore offers first-rate customer service, ensuring that users can get help whenever they need it."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4773912)

JN

James N.

Company Director

> "Additionally, the platform can be a bit slow to load at times, which can be frustrating when I am trying to quickly schedule an appointment."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4590849)

Junko O.

Business Consultant

> "It is a tool that has an automated system for reservations and even online payments, it is also easy to use and is adaptable to the company"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4823453)

MA

Mindy A.

Owner

> "I still can't believe they market their service to fitness professionals yet you can't sell packages of sessions to your clients. "

[See full review](https://www.capterra.com/p/122035/SetMore/#GetApp___3646375)

Keith O.

Owner

> "Pretty easy self installation."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6875712)

Sarah J.

System Engineer

> "Setmore's sole flaw is that it can occasionally crash."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3548498)

VR

Verified Reviewer

Senior Solutions Architect

> "Not to mention, it has great integration with our Instagram and Facebook pages/accounts and we can add the website plugin to our profiles."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3528362)

TC

Trevor C.

Owner

> "The flaw is that we use service m8 to also schedule and invoice (then to Xero for accounting) and it doesn't connect to it (yet - hopefully..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2325090)

AC

Anthony C.

University Intern

> "I had the chance to work with Setmore as an intern in my university's IT department, and I was pleased by its feature set and simplicity of..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4773912)

NA

Nathan A.

Director of Communications

> "Furthermore, internal collaboration capabilities such as messaging and team meetings are lacking."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2950294)

ST

Stephanie T.

Therapist

> "Easy to use and setup, features were convenient and helpful."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6272902)

KT

Kate T.

teacher

> "I have blocks in my schedule that appear available on my calendar and yet are not visible to my clients (and I cannot book an appt there..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2289931)

LT

Lavanderia T.

Application Developer

> "With Setmore, managing appointments and appointment scheduling has been easy"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6160555)

KN

Kim N.

Owner Nail Salon

> "I have some elder clients who do not have access to the internet or do not know how to book or prefer to stick with the old school way and..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2242217)

TY

Tugce Y.

Assistant Revenue and Reservation Manager

> "We can manage our scheduling process with Setmore's quite practical features which helps us save time and efford."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4200709)

CS

Cheryl S.

Owner

> "My business's life line relies on packages and renewals and I'm not sure how or if I can do recurring payments and manage packages on..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2300240)

KT

Krystal T.

Virtual Assistant

> "Love being able to integrate my calendars and automatically set up virtual meeting links!"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3544639)

CO

Conor O.

IT-Manager

> "This company has been an absolute nightmare to deal with, their customer support is like dealing with infants who have zero technical..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2984580)

JN

James N.

Company Director

> "Additionally, the platform integrates with my Google calendar, which makes it easy to manage my schedule."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4590849)

WC

William C.

salon owner

> "one problem is that it doesnt tell you how many people have tried to book but were unable as it was fully booked at the time they..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2413915)

JN

James N.

Company Director

> "I would recommend Setmore to other small business owners looking for an easy-to-use appointment scheduling tool. While there are some..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4590849)

Ricardo B.

Services Account Executive

> "The app sometimes lags and even drops with no reason."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3019632)

SW

Sasha W.

Therapist

> "I like being able to send an easy link to my clients to book through, it saves all of their data for me and sends me and my clients..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2910964)

RJ

Roché J.

Salon Owner

> "You can't create a buffer time per booking instead of per service, this can accumulate when booking multiple services."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2447501)

MA

Mindy A.

Owner

> "Very easy to set up and use and I love that it integrates with Square and has a new downloadable app for customers -- customers can add..."

[See full review](https://www.capterra.com/p/122035/SetMore/#GetApp___3646375)

CM

Christine M.

banker

> "not being able to message directly to client"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3348310)

VR

Verified Reviewer

Senior Solutions Architect

> "Clients can also make very secure online payments, if they prefer to do so prior to their appointment."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3528362)

AB

Aaron B.

Athletic Therapist

> "The notes aspect of the software is slightly lacking and if improved, would be my standalone schedule and patient note taking software."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2286156)

VR

Verified Reviewer

Senior Solutions Architect

> "Our clientele is growing exponentially and I must say that Setmore has been superb in helping us manage our numerous appointments."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3528362)

RS

Rasha S.

CLM Officer

> "The thing that annoyed me the most was that I updated the program so that I could get the ability to send text messages to clients. But it..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2344807)

BW

Ben W.

General Manager

> "Providing a simple interface and clean process for finding what's needed was essential in maximizing a unique opportunity during a busy &..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3392895)

MV

Michael V.

Director

> "The software has limitations on booking recurring classes and appointments for multiple users."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2312432)

Sarah J.

System Engineer

> "My favorite thing about Setmore is how easy it is to use, yet filled with all the information I need to book the right appointments and..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3548498)

LT

Liza T.

brauty salon owner

> "I tried to book a customer for monthly appointment but it skipped one or two months cant remember to be exact but it skipped and did not..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2248906)

BM

Barbara M.

Accountant

> "Easy to use for us and for clients; calendar compatibility, and we use their LIVE feature. "

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4221192)

CK

Cassandra K.

Stylist

> "No way for customers to confirm appointments from the text reminders that are sent out."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2420752)

AR

Annabelle R.

Director

> "Fantastic - highly recommend, especially for the 24/7 customer service"

[See full review](https://www.capterra.com/p/122035/SetMore/#GetApp___4769903)

NK

Nada K.

Boss Mother Droner

> "The little button on the WordPress site, the widget...not sure yet if I can edit that, but it is not my fave style..am sure there is a way..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2416527)

BC

Brittani C.

Nail Tech

> "It is easy to access, simple and user friendly"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6097823)

JB

Juliet B.

Deputy County Clerk

> "I want to switch the way the customer chooses things, first service then date then window but unable to change it"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2434259)

Britany S.

Educator

> "It's free to use but you do have the option to upgrade to a paid plan for more features."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3507884)

TC

Trevor C.

Owner

> "However saying that, it's a service that is not designed for what we need it to do, we use it because it links to other thinks that we like..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2325090)

CO

Cynthia O.

CEO

> "I am happy it has online booking, mailchimp integration as well as integration with square as well as paypal."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3006184)

Gregor M.

Owner

> "As an Apple-based business, the support for Safari is not as complete as the support for Chrome."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2276559)

DE

Debby E.

Business Owner

> "Their FREE version is amazing for up to five practitioners and integrates with numerous payment providers."

[See full review](https://www.capterra.com/p/122035/SetMore/#SoftwareAdvice___2880206)

VR

Verified Reviewer

IR / Founder

> "Categories are great for general use but does not allow a more specific Industry to be selected or set."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2422380)

DE

Debby E.

Business Owner

> "It has online booking capability that integrates with my Wordpress website. "

[See full review](https://www.capterra.com/p/122035/SetMore/#SoftwareAdvice___2880206)

CO

Conor O.

IT-Manager

> "AVOID this company at all costs."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2984580)

DE

Debby E.

Business Owner

> "It has been a huge blessings as I started my business with Setmore and it has allowed me to take bookings online. "

[See full review](https://www.capterra.com/p/122035/SetMore/#SoftwareAdvice___2880206)

KA

Karen A.

Principal

> "I wish that the links were not grey as it confused me...I thought the links were not active and that I was doing something wrong."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2112809)

LF

Laura F.

Founder and Solopreneur

> "Finally, I have a WP site, and love that they provide the custom code needed to embed the scheduling link on my website, as well as a..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2143111)

CS

Cheryl S.

Owner

> "I don't like that I can't deduct sessions from a client's package."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2300240)

AG

Ashwita G.

Therapist

> "It is great for scheduling."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4257942)

EG

Elise G.

Sufi Channel, Sacred Drummer Earth Guardian

> "I am new to this I have never set up an online booking & Payments system for services. "

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2134456)

LC

LNai C.

LMT

> "After a few trials and errors with other programs, I found Setmore and it has been amazing!"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3499091)

Nicola Y.

Event Manager

> "I am not able to prepare and forward invoices."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2176231)

SS

Samantha S.

Fitness professional

> "I liked that I was able to view the scheduling and find available time slots that worked for me."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3289215)

KT

Kate T.

teacher

> "There have been HUGE glitches happening lately, that I've been in touch with support about but that have not been resolved."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2289931)

MW

Mark W.

Owner

> "This product allows us to effectively coordinate our daily service schedules, send them to our techs real time, include notes, edit and..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2489987)

CK

Corinne K.

Owner

> "I do wish my customers had fewer steps to set up an appointment online."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2298825)

VR

Verified Reviewer

Massage therapist

> "The free version in itself offers enough to run a small business with ease when it comes to appointments: smooth setup and a great layout..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2774577)

AT

Annalien T.

Dietitian

> "I had problems to download the mobile version of my diary."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2343132)

BH

Brittany H.

Hair stylist

> "Its user friendly, you can change it to your preferred layout, I can send messages from the app, I can also check it on my desktop, and..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2460772)

Vern F.

Barber

> "Also, it isn't easy to figure out how to add additional services to an appointment."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2183917)

KB

Karen B.

Counsellor

> "I have been comparing a number of different booking systems for my counselling practice (Halaxy, Acuity, Power Diary and Setmore) and..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2415295)

MB

Marian B.

Director

> "The font on the website is too faint."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2198124)

CB

Courtney B.

Microblading Artist

> "Super easy to understand when you’re technically-challenged 😄"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3764438)

LKA

Lyll Karen A.

physician

> "The weekly calenday display is too plain."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2120353)

[View Reviews](https://www.capterra.com/p/122035/SetMore/reviews/)

EC

Emely C.

Cosmetilogy

> "It has supported the growth of my business by making scheduling more efficient and professional, and my clients appreciate how simple it..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039317)

JS

Jekairea S.

Cosmetologist

> "It deters clients away from booking unless providers know the loophole of just googling Booksy and searching the stylist there but the..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032828)

JG

John G.

Barber

> "Love the fully integrated app and platform for business owners and customers alike; the Boost feature is great for attracting new clients..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020251)

DA

David A.

Licensed Barber

> "Overall no issues except for an update that was done that every client who paid with card on file was set to autopay in which they never..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039368)

SB

ShaQuila B.

Salon Owner

> "What I liked most about Booksy Biz is clients can book at ANYTIME, even 3am, without having to reach out to me, and the notifications..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6845238)

NM

Nikki M.

Owner

> "The least thing I like about Booksy is not being able to put on file their credit card and not making the Client in their profile."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034824)

AP

Anitra P.

Owner Stylist

> "Its strengths lie in enabling self-booking, managing clients, and integrating features to help businesses grow."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032771)

Shawna S.

Head of Marketing

> "I spent more time troubleshooting issues, re-entering details, and hunting for settings than actually using it to manage bookings."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7062981)

BS

Brian S.

Barber

> "Customization options, features, scheduling and appointment management are what I like about the booksy app"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032969)

NM

Nikki M.

Owner

> "There are a lot of clients who have a credit card that no longer work so when you try to charge the cancel fee or no-show it does not go..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034824)

SL

Sesly L.

Cosmetologist

> "Great for booking clients online and charging the clients for your services all in one area, also the no show fees are great!"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7021455)

KG

Kristen G.

Spray tan artist

> "Clients have to download the app to book their appointments and sometimes that is not desirable as the client"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7081112)

IVL

Iris Viviana L.

Owner

> "The platform makes scheduling simple, keeps everything organized, and helps me stay on top of appointments without the stress."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020326)

EH

Ethan H.

Barber

> "I’m not fun on the boost program because everyone in my area is boosted and it’s not any advantage of having the boost program. When I..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039244)

KS

Kirk S.

Barber

> "Scheduling and Appointment Management, really like the reminders for me and clients, marketing emails snd text msg."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033189)

MR

Mary R.

Nail Tech

> "Its not to bad , it will be once in a while I just hate having a number on profile to be reached at and getting scam messages and being..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7025608)

KD

Kris D.

Barber

> "I can take payments, communicate with clients adjust my hours all with ease and quickly and concisely."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039303)

IM

Imani M.

Barber

> "Sometime the mobile app can take a while to load or update information in the calendar."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034014)

JF

Jace F.

Detailer

> "I like how you can see the money aspect of things and how secure the website is and allows for you to customize"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032840)

CD

Chastity D.

Loctician

> "I can't identify that price to secure the accurate deposits at booking."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032931)

LJ

LeeLee J.

Barb

> "That it keep me organized to my liking and it help me promote in easier ways and people can book and ask questions when ever"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032893)

Shawna S.

Head of Marketing

> "Customer support is slow to respond, and updates sometimes break features that were previously working."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7062981)

HM

Heather M.

Hair Stulist

> "Loving all the features, including Booksy reminders for appts and messaging clients after their appt to leave a review"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033625)

JG

Jessy G.

Barber

> "Honestly the only I probably don’t like is the it’s a $35 fee each month to use the booksy app I need my every dollar I can make"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033129)

DA

David A.

Licensed Barber

> "I don’t need to constantly answer phone calls or do heavy marketing the open network on the client app helps bring people to me."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039368)

RS

Rima S.

Owner and operator

> "Takes way too long for me to recieve my money and i don’t like how they take some money from me."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032801)

JM

Jackie M.

Hairstylist

> "Booking, rescheduling, and managing appointments are very simple, and everything stays organized in one place."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033190)

MF

Marie F.

Hair braiding salon braiderlocs

> "I am paying for nothing.how can one clients who i refuse to take her due to disrespectful character come and write lies and i..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033168)

AM

Alison M.

Data Analyst

> "Booksy Biz's strong reporting features helped us identify peak times for campus services, making staffing and resource allocation more..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6488115)

TH

Tat H.

Hairstylist

> "I do not like that the boost steals your potential clients found off of social handles and make it theirs"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033443)

KY

Karen Y.

Barber

> "I’m able to get payments a lot faster they are deposited into my account by the end of the day every business day"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032824)

Shawna S.

Head of Marketing

> "My overall experience has been disappointing. While the client-facing side looks polished, the administrative experience is frustrating..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7062981)

JA

Jose A.

Barber

> "I like the simplicity of the system, very editable and it helps me categorize every service at a great price"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032839)

JA

Jose A.

Barber

> "Clients find it difficult to select the barber of choice it’s difficult to see their availability days in advance"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032839)

YE

Ylse E.

CEO

> "The app sends automatic reminders, which helps reduce no-shows."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032907)

RL

Robert L.

Barber

> "Boost features, feel like 30% of the service is way too much."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033450)

LN

Lens N.

Nail tech

> "The Scheduling and Appointment Management has been incredible and we believe it has helped our customers book as well."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020982)

SB

ShaQuila B.

Salon Owner

> "What I least like about Booksy Biz is it being a little harder for the older, not so tech savvy, clients to understand, especially with..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6845238)

AF

Avonti F.

Hairstylist

> "I love how Booksy keeps my schedule organized, lets clients book 24/7, and makes my life easier."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020224)

MF

Marie F.

Hair braiding salon braiderlocs

> "Just Disaster since client left fake reviews to destroy my business."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033168)

TR

Thomas R.

Barber

> "Keeps me well organized , held to keep my schedule free and away from distractions, whenever I’m booked up"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033029)

JY

Jasmine Y.

Barbershop

> "Some elderly doesn't want to deal with app because technical issues."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032938)

FL

Frederica L.

Massage therapist

> "I love the platform in allowing Clients to schedule and pay on line."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039255)

JG

John G.

Barber

> "The invoicing has a lot to be desired, hence the 4/5 stars."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020251)

FL

Frederica L.

Massage therapist

> "I like that clients can pre pay before so I am protected with my time and scheduling."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039255)

RM

Russ M.

Barber

> "I had trouble getting my Facebook linked to it"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033616)

JR

Jacob R.

Barber

> "Booksy has been great with time and appointment management and even bringing in some new clients that discovered me through the app."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033039)

IM

Imani M.

Barber

> "Basically it can be glitchy."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034014)

MB

Marcedes B.

Barber

> "I liked how I could customize my website to how I like it and how to promote myself and business."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020291)

RS

Rosie S.

Stylist

> "The fees are a bit much for me.”"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032946)

AM

Alison M.

Data Analyst

> "Automated reminders have cut down on no-shows and offered valuable insights into how students prefer to be contacted, guiding our..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6488115)

TH

Tat H.

Hairstylist

> "I don’t like that we can’t create a policy list"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033443)

KA

Kaye A.

Owner

> "Ease of scheduling, the array of settings and the fact that you can message clients in regards to their appointments"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034008)

MR

Mary R.

Nail Tech

> "The only thing that I don't like is getting scam messages!"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7025608)

RD

Robert D.

Barber

> "Booksy Biz has been a lifesaver as a new barber and has really helped me build and organize and grow as a barber."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032884)

EL

Elijah L.

Barber

> "Some people have had trouble using my link"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032848)

ML

Mireya L.

barber

> "I love the flexibility it has to schedule customers and tailor it to your liking."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033498)

IVL

Iris Viviana L.

Owner

> "In time it can cost large"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020326)

YE

Ylse E.

CEO

> "I love that clients can book anytime, and I can keep everything organized in one place."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032907)

MB

Maleika B.

Owner

> "I had to go to another provider for that service."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032896)

KA

Kaye A.

Owner

> "Not as many clients as I thought would come through the platform but overall experience is ok I wish the merchant fess were a bit cheaper..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034008)

BM

Barbara M.

Nail Salon owner

> "The fees on my transactions are the only thing I don't likeabout Booksy but it is definitely worth it as every CC machine comes with..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6462599)

AH

Alyse H.

Hairstylist

> "My overall experience has been great, I think its worth the money and I love that I can send an automated text for a review and an..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032844)

RS

Rosie S.

Stylist

> "I really don’t care for the extra charges.”"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032946)

JM

Jackie M.

Hairstylist

> "It’s user-friendly, even for clients who aren’t very tech-savvy, and the pricing is fair compared to other booking platforms I’ve tried."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033190)

SI

Sergey I.

oner

> "Horrible service and I am losing clients and money because of fake accounts."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6363840)

LP

Larissa P.

Aesthetician

> "I love working with Booksy, the app is easy to understand, the employees are attentive and the tools they provide to help your business..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020468)

BM

Barbara M.

Nail Salon owner

> "The pricing is ok but I don't really enjoy paying fees on each transaction."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6462599)

EH

Ethan H.

Barber

> "It’s a great company to build clientele but you have to realize you compete with a lot of other barbers in the area."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039244)

VR

Verified Reviewer

owner

> "Booksy clearly got greedy by acquiring a competitor and instead of boosting up its staffing to handle the numerous bugs in its software..."

[See full review](https://www.capterra.com/p/142741/Booksy/#GetApp___3501747)

EC

Emely C.

Cosmetilogy

> "It is easy to use, reliable, and helps streamline client bookings, reminders, and payment processing."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039317)

CA

Chelsey A.

Office manager/ dispensing optician

> "We were required to input an email address for each patient but couldn’t reuse an email for multiple patients, making it very difficult..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___3737039)

KT

Kyrk T.

Owner

> "The fact that so many people is on the app helps to promote who you are and your gift."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032769)

SM

Scott M.

Owner

> "The absolute only option for support was their chat feature, and most of the time I had to wait days for a response, and one time I..."

[See full review](https://www.capterra.com/p/142741/Booksy/#GetApp___3443173)

JF

Jace F.

Detailer

> "It has been good, the pricing is a little high with the membership so I think it should help you promote as well"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032840)

NB

Natalia B.

Director

> "I have been informed by Booksy that I should provide ANY bank details with my name on it so as I work 7 days a week and banks require..."

[See full review](https://www.capterra.com/p/142741/Booksy/#SoftwareAdvice___4454646)

RS

Rosie S.

Stylist

> "It’s overall great and I would recommend it to any stylist looking to build clients and showcase the work in the local area"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032946)

SI

Sergey I.

oner

> "I had a terrible experience with Booksy."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6363840)

JG

Jessy G.

Barber

> "I love using booksy because it’s easy to use and easier for my clients to book with me just in case they can’t get ahold of me"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033129)

PL

Paige L.

Eyelash Technician and Artist

> "So expensive!!"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6422484)

[View Reviews](https://www.capterra.com/p/142741/Booksy/reviews/)

## User interface

[Setmore](https://www.capterra.com/p/122035/SetMore/)

4.64 (958)

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)

4.41 (479)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Setmore

25/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/122035/SetMore/#features)

Booksy Biz

Top features

29/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/142741/Booksy/#features)

### Recognition

No recognitions have been awarded to Setmore

No recognitions have been awarded to Booksy Biz

### Deployment & support

Setmore

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Booksy Biz

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Setmore

-   By Setmore
-   Located in United States
-   Founded in 2012

Booksy Biz

-   By Booksy
-   Located in United States
-   Founded in 2014

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4.6

[View full comparison](https://www.capterra.com/compare/122035-191978/SetMore-vs-Acuity-Scheduling)

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[4.41 (479)](https://www.capterra.com/p/142741/Booksy/reviews/)

vs

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,739)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

$29.99/month

Price

$20/month

4.3

Features

4.7

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/142741-191978/Booksy-vs-Acuity-Scheduling)

[Setmore](https://www.capterra.com/p/122035/SetMore/)[4.64 (958)](https://www.capterra.com/p/122035/SetMore/reviews/)

vs

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

$12/month

Price

$28/month

4.3

Features

4.7

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/122035-174830/SetMore-vs-GlossGenius)

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[4.41 (479)](https://www.capterra.com/p/142741/Booksy/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$29.99/month

Price

$23.99/month

4.3

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/142741-153752/Booksy-vs-Vagaro)