# Compare Setmore vs Vagaro 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Setmore and Vagaro based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/122035-153752/SetMore-vs-Vagaro

---

# Setmore vs Vagaro Features and Cost Comparison

Last updated May 21st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SetmoreVagaro2/4 selected

[Setmore](https://www.capterra.com/p/122035/SetMore/)[4.6 (958)](https://www.capterra.com/p/122035/SetMore/reviews/)

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/)

[## Setmore](https://www.capterra.com/p/122035/SetMore/)[4.6 (958)](https://www.capterra.com/p/122035/SetMore/reviews/)

Starting Price

$12.00/month

Value-for-Money

4.7

Functionality

4.3

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [958 reviews](#user-reviews)

Positive

907

Neutral

37

Negative

14

[## Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting Price

$23.99/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [3,634 reviews](#user-reviews)

Positive

3,425

Neutral

120

Negative

89

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## Summary

* * *

Key features rated by users

Features selected based on 17,260 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

Not enough reviews

Feature ratings

Appointment Management

4.7

Online Booking

4.4

Calendar Management

4.4

Credit Card Processing

4.0

Availability Management

4.1

83%Fit

High performer

Feature ratings

Appointment Management

4.7

Online Booking

4.6

Calendar Management

4.6

Credit Card Processing

4.6

Availability Management

4.4

User satisfaction

User satisfaction

4.6

User reviews[958](https://www.capterra.com/p/122035/SetMore/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.7

Customer support

4.7

User satisfaction

4.7

User reviews[3,634](https://www.capterra.com/p/153752/Vagaro/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.6

Price starts from

Price starts from

$12Per User, Per Month

-   Free version
-   Free trial

Price starts from

$23.99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Built for businesses and organizations of all sizes, non-profits, and communities.

Best for

Salons, spas, med spas, barbershops, fitness studios, yoga, Pilates, martial arts, massage, chiropractors, mental health, and pet grooming — solo pros to multi-location enterprises.

## User reviews

Pros & cons

KB

Karen B.

Jungian Life Coach and Certified Grief Educator

> "I especially like the ability to create many tailored services and provide individual links for each."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6540625)

KB

Karen B.

Jungian Life Coach and Certified Grief Educator

> "Not a huge concern but if someone cancels or moves a meeting themselves, it does not adjust on my end in zoom."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6540625)

RP

Rachel P.

Office Manager

> "Overall, integration and use of this program has been a simple transition."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___7079581)

JS

Jodee S.

Remedial Massage and Hypnotherapy

> "So if the customer texts back to that number instead of my personal number I don't get the messages. "

[See full review](https://www.capterra.com/p/122035/SetMore/#SoftwareAdvice___6481955)

AB

Angelica B.

University Intern

> "With its simple interface, I was able to quickly schedule meetings with study participants, collaborators, and supervisors, resulting in..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4831901)

RD

Renata D.

Permanent makeup artist

> "They unfortunately don’t generate financial reports and the POS integration is very limited"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6559358)

GM

Gabriel M.

Licensed Sales Agent

> "Setmore has made the process of scheduling appointments seamless."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6517689)

MA

MICHAEL A.

CLERICAL

> "MY SCHEDULE LOOKS CLUTTERED AT TIMES AND IT IS NOT ALWAYS SYNCING"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6618236)

RD

Renata D.

Permanent makeup artist

> "Love how easy to use, low and affordable prices, they also don’t delete your profile if you switch to another platform."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6559358)

Saemi P.

artist

> "Unfortunately, they don't offer this option, which is inconvenient for me."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6456058)

AC

Anthony C.

University Intern

> "It offers a wide range of services, including real-time booking, appointment reminders, simple appointment scheduling, customer..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4773912)

JS

Jodee S.

Remedial Massage and Hypnotherapy

> "This is a big issue. "

[See full review](https://www.capterra.com/p/122035/SetMore/#SoftwareAdvice___6481955)

Junko O.

Business Consultant

> "It is a tool that has an automated system for reservations and even online payments, it is also easy to use and is adaptable to the..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4823453)

JN

James N.

Company Director

> "Additionally, the platform can be a bit slow to load at times, which can be frustrating when I am trying to quickly schedule an..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4590849)

Keith O.

Owner

> "Pretty easy self installation."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6875712)

MA

Mindy A.

Owner

> "I still can't believe they market their service to fitness professionals yet you can't sell packages of sessions to your clients. "

[See full review](https://www.capterra.com/p/122035/SetMore/#GetApp___3646375)

VR

Verified Reviewer

Senior Solutions Architect

> "Not to mention, it has great integration with our Instagram and Facebook pages/accounts and we can add the website plugin to our..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3528362)

Sarah J.

System Engineer

> "Setmore's sole flaw is that it can occasionally crash."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3548498)

LT

Lavanderia T.

Application Developer

> "With Setmore, managing appointments and appointment scheduling has been easy"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6160555)

TC

Trevor C.

Owner

> "The flaw is that we use service m8 to also schedule and invoice (then to Xero for accounting) and it doesn't connect to it (yet -..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2325090)

TY

Tugce Y.

Assistant Revenue and Reservation Manager

> "We can manage our scheduling process with Setmore's quite practical features which helps us save time and efford."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4200709)

NA

Nathan A.

Director of Communications

> "Furthermore, internal collaboration capabilities such as messaging and team meetings are lacking."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2950294)

KT

Krystal T.

Virtual Assistant

> "Love being able to integrate my calendars and automatically set up virtual meeting links!"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3544639)

KT

Kate T.

teacher

> "I have blocks in my schedule that appear available on my calendar and yet are not visible to my clients (and I cannot book an appt there..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2289931)

AC

Anthony C.

University Intern

> "Furthermore, Setmore offers first-rate customer service, ensuring that users can get help whenever they need it."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4773912)

KN

Kim N.

Owner Nail Salon

> "I have some elder clients who do not have access to the internet or do not know how to book or prefer to stick with the old school way..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2242217)

JN

James N.

Company Director

> "Additionally, the platform integrates with my Google calendar, which makes it easy to manage my schedule."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4590849)

CS

Cheryl S.

Owner

> "My business's life line relies on packages and renewals and I'm not sure how or if I can do recurring payments and manage packages on..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2300240)

JN

James N.

Company Director

> "I would recommend Setmore to other small business owners looking for an easy-to-use appointment scheduling tool. While there are some..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4590849)

CO

Conor O.

IT-Manager

> "This company has been an absolute nightmare to deal with, their customer support is like dealing with infants who have zero technical..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2984580)

SW

Sasha W.

Therapist

> "I like being able to send an easy link to my clients to book through, it saves all of their data for me and sends me and my clients..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2910964)

WC

William C.

salon owner

> "one problem is that it doesnt tell you how many people have tried to book but were unable as it was fully booked at the time they..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2413915)

MA

Mindy A.

Owner

> "Very easy to set up and use and I love that it integrates with Square and has a new downloadable app for customers -- customers can add..."

[See full review](https://www.capterra.com/p/122035/SetMore/#GetApp___3646375)

Ricardo B.

Services Account Executive

> "The app sometimes lags and even drops with no reason."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3019632)

VR

Verified Reviewer

Senior Solutions Architect

> "Clients can also make very secure online payments, if they prefer to do so prior to their appointment."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3528362)

RJ

Roché J.

Salon Owner

> "You can't create a buffer time per booking instead of per service, this can accumulate when booking multiple services."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2447501)

VR

Verified Reviewer

Senior Solutions Architect

> "Our clientele is growing exponentially and I must say that Setmore has been superb in helping us manage our numerous appointments."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3528362)

CM

Christine M.

banker

> "not being able to message directly to client"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3348310)

BW

Ben W.

General Manager

> "Providing a simple interface and clean process for finding what's needed was essential in maximizing a unique opportunity during a busy..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3392895)

AB

Aaron B.

Athletic Therapist

> "The notes aspect of the software is slightly lacking and if improved, would be my standalone schedule and patient note taking software."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2286156)

Sarah J.

System Engineer

> "My favorite thing about Setmore is how easy it is to use, yet filled with all the information I need to book the right appointments and..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3548498)

RS

Rasha S.

CLM Officer

> "The thing that annoyed me the most was that I updated the program so that I could get the ability to send text messages to clients. But..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2344807)

AC

Anthony C.

University Intern

> "I had the chance to work with Setmore as an intern in my university's IT department, and I was pleased by its feature set and simplicity..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4773912)

MV

Michael V.

Director

> "The software has limitations on booking recurring classes and appointments for multiple users."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2312432)

BM

Barbara M.

Accountant

> "Easy to use for us and for clients; calendar compatibility, and we use their LIVE feature. "

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4221192)

LT

Liza T.

brauty salon owner

> "I tried to book a customer for monthly appointment but it skipped one or two months cant remember to be exact but it skipped and did not..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2248906)

ST

Stephanie T.

Therapist

> "Easy to use and setup, features were convenient and helpful."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6272902)

CK

Cassandra K.

Stylist

> "No way for customers to confirm appointments from the text reminders that are sent out."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2420752)

BC

Brittani C.

Nail Tech

> "It is easy to access, simple and user friendly"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6097823)

NK

Nada K.

Boss Mother Droner

> "The little button on the WordPress site, the widget...not sure yet if I can edit that, but it is not my fave style..am sure there is a..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2416527)

CO

Cynthia O.

CEO

> "I am happy it has online booking, mailchimp integration as well as integration with square as well as paypal."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3006184)

JB

Juliet B.

Deputy County Clerk

> "I want to switch the way the customer chooses things, first service then date then window but unable to change it"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2434259)

DE

Debby E.

Business Owner

> "Their FREE version is amazing for up to five practitioners and integrates with numerous payment providers."

[See full review](https://www.capterra.com/p/122035/SetMore/#SoftwareAdvice___2880206)

TC

Trevor C.

Owner

> "However saying that, it's a service that is not designed for what we need it to do, we use it because it links to other thinks that we..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2325090)

DE

Debby E.

Business Owner

> "It has online booking capability that integrates with my Wordpress website. "

[See full review](https://www.capterra.com/p/122035/SetMore/#SoftwareAdvice___2880206)

Gregor M.

Owner

> "As an Apple-based business, the support for Safari is not as complete as the support for Chrome."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2276559)

DE

Debby E.

Business Owner

> "It has been a huge blessings as I started my business with Setmore and it has allowed me to take bookings online. "

[See full review](https://www.capterra.com/p/122035/SetMore/#SoftwareAdvice___2880206)

VR

Verified Reviewer

IR / Founder

> "Categories are great for general use but does not allow a more specific Industry to be selected or set."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2422380)

AG

Ashwita G.

Therapist

> "It is great for scheduling."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4257942)

CO

Conor O.

IT-Manager

> "AVOID this company at all costs."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2984580)

SS

Samantha S.

Fitness professional

> "I liked that I was able to view the scheduling and find available time slots that worked for me."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3289215)

CS

Cheryl S.

Owner

> "I don't like that I can't deduct sessions from a client's package."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2300240)

MW

Mark W.

Owner

> "This product allows us to effectively coordinate our daily service schedules, send them to our techs real time, include notes, edit and..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2489987)

KT

Kate T.

teacher

> "There have been HUGE glitches happening lately, that I've been in touch with support about but that have not been resolved."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2289931)

VR

Verified Reviewer

Massage therapist

> "The free version in itself offers enough to run a small business with ease when it comes to appointments: smooth setup and a great..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2774577)

CK

Corinne K.

Owner

> "I do wish my customers had fewer steps to set up an appointment online."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2298825)

BH

Brittany H.

Hair stylist

> "Its user friendly, you can change it to your preferred layout, I can send messages from the app, I can also check it on my desktop, and..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2460772)

AT

Annalien T.

Dietitian

> "I had problems to download the mobile version of my diary."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2343132)

KB

Karen B.

Counsellor

> "I have been comparing a number of different booking systems for my counselling practice (Halaxy, Acuity, Power Diary and Setmore) and..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2415295)

Vern F.

Barber

> "Also, it isn't easy to figure out how to add additional services to an appointment."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2183917)

CB

Courtney B.

Microblading Artist

> "Super easy to understand when you’re technically-challenged 😄"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3764438)

MB

Marian B.

Director

> "The font on the website is too faint."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2198124)

SL

Susan L.

Architectural Designer

> "The ease with which we were able to set it up to suit our needs AND the amazing amount of control of the booking features that were..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2266088)

TC

Tami C.

Skin Therapist

> "My timezone was listed wrong and I could not fix it."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2202430)

NA

Nathan A.

Director of Communications

> "This makes it ideal for tight budgets, but at the expense of extravagant benefits."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2950294)

LM

Lela M.

Owner

> "I can't see all schedules for the day side by side"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2397061)

AR

Annabelle R.

Director

> "Fantastic - highly recommend, especially for the 24/7 customer service"

[See full review](https://www.capterra.com/p/122035/SetMore/#GetApp___4769903)

SAC

STacey-Ann C.

Owner / Cosmetologist

> "You cannot combine services, like Fresha."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2296050)

VR

Verified Reviewer

Owner

> "Very good, I very much like this scheduling software."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3784919)

FD

Franca D.

Owner

> "I am not very happy about processing the money clients pay through Square."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2206125)

[View Reviews](https://www.capterra.com/p/122035/SetMore/reviews/)

DB

Diane B.

Owner

> "The customer support is reliable and helpful, and the reporting and bookkeeping features make it easy to stay organized and keep track of performance...."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

AN

Amanda N.

Owner

> "The least thing I like about Vagaro is the fact that I cannot do deposits without having the shopping cart purchased so I pay an extra fee just to..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131691)

CT

Courtney T.

Business Owner

> "The platform helps streamline bookings, reduce no-shows with automated reminders, and keeps everything organized in one place."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440)

JH

Julie H.

Owner and Licensed Esthetician

> "Every time I rebook a customer, I am forced to enter that it is a returning guest and Vagaro should have the intelligence to know that if I am..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130212)

Monica D.

OWNER

> "I struggled setting up my own webspace with other products, but their University and help videos, as well as other features such as their payment..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028)

JB

Julia B.

Owner Esthetician Massage Therapist

> "One main issue is the marketing email "queue", if I want to pre plan an email campaign, odds are it won't go out at the time specified."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128465)

TM

Tasha M.

Cosmetologist

> "The automated reminders and confirmations are a huge plus—they save me time and reduce no-shows. And to top it off, the checkout process is quick and..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126867)

AW

Ashley W.

Massage therapist

> "Sometimes it won’t allow my clients to leave a review even after a service also on booking part I don’t like how the available days are so light, not..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725)

TC

ToE C.

Owner

> "I love that I cna use the app on my phone, tablet or computer. And when tou make an appointment or change it immediately goes to the cloud and updates in..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128363)

AS

Arne S.

Esthetician

> "The pricing is still something that I struggle to accept. While the à la carte model is beneficial, the features that are optional I find are necessary..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136)

DB

Devin B.

Salon hairstylist

> "How my business runs smoothly and I’m able to complete all my booking tasks everyday with all of my clients"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126713)

BL

Barbara L.

Owner stylist

> "Sometimes there is glitches in the software or slow operation, I don’t use the payment processor available because it seemed deposits were slightly..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905)

CA

Chanelle A.

Hairstylist

> "For salons, spas, fitness studios, or independent service providers, that “everything in one place” approach can save a lot of time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

John G.

Owner and CFO

> "We only subscribed to the program for 1 month. Upon cancelling our subscription we were charged and additional $140 (free card reader fee)"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

MW

Madison W.

Esthetician

> "The interface is clean and makes booking, managing clients, and running my business seamless and efficient."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128173)

VA

Valentina A.

Owner

> "My spa used vagaro for a full year and we couldn't wait to switch. While Vagaro offers many features, they up charge for everything and their software is..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032)

NT

Nicole T.

Owner

> "I loved Vagaro the use of the calendar, the free website, how I was able to colorize my clients."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7069498)

HT

Holly T.

Owner and nail artist

> "I also don’t like that I have to pay $10 a month of customers to leave a card on file and use a payment processing system."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001)

SN

Sheri N.

Cosmetologist owner

> "My overall experience is Awesome helps my work life and makes my jobs easier and my clients get reminded of appointments so less clients missing appt"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128142)

JY

Joanna Y.

Owner

> "Things they messed up on:-Importing appointments with the wrong duration, double booking, having 2 clients show up once.-Imported wrong prices for..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6691519)

AS

Arne S.

Esthetician

> "Also the customer service and availability of representatives is top tier, I love that I can call and get someone knowledgeable on the phone whenever I..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136)

Ramika G.

Salon owner

> "Only when there is a glitch in the system and you're trying to check ppl out or book appointments can be frustrating"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894)

TR

Tammi R.

Salon Owner

> "With the help of the text reminders and wait list options, my books stay filled without every having to pick up a phone and call a client."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7014509)

GU

Gaby U.

Salon owner

> "There’s not enough tailoring options for non-hairstylists to use for client appointments times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128210)

DB

Diane B.

Owner

> "It’s a solid platform that supports both the day-to-day operations and long-term growth of my business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

John G.

Owner and CFO

> "Also crashed multiple times, especially when creating new appointments and changing pricing or service times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

DB

Donielle B.

Licensed esthetician CEO

> "I also appreciate how everything is in one place, from payments to client history, which helps me stay organized and save time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131829)

NC

Nicky C.

MANAGER

> "Rent collection request for employee to add credit card never works, its very frustrating and this has been going on for years."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129211)

MC

Maisie C.

Owner CEO

> "I love the organization, easy capability for my clients payments, and pace of receiving my funds from my business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128134)

JE

Juliana E.

Owner

> "The app constantly glitches when doing basic tasks like looking at past appointment dates."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7143222)

Simple R.

Senior executive HR

> "Vagaro tend to be positive, primarily due to its user-friendly interface, extensive feature set for scheduling and managing appointments, and its..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6373614)

John G.

Owner and CFO

> "Online program is very slow (line ups at front desk due to waiting on software pages to load."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

CA

Chanelle A.

Hairstylist

> "The online booking system is convenient for clients and helps reduce back-and-forth scheduling."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

WL

Whitney L.

Owner

> "I dislike the fact that if a consumer books an appointment for another family member, such as a child, they don’t allow reviews from the one who booked..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6848113)

HT

Holly T.

Owner and nail artist

> "The ease of scheduling, the way my schedule looks visually, the way I can add on variations to services."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001)

ND

Nicole D.

Massage therapist

> "Sometimes there are issues when Vagaro’s system goes down and you can’t access needed information but this is very rare."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144)

MM

Melissa M.

Owner Esthetician

> "Overall, it’s an easy software to use with multiple different booking functions creating you on website text marketing email marketing an appointment..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129242)

NC

Nicole C.

Esthetician

> "The people are great with support but it kicks me out of the chat when I go through different pages and I have to restart sometimes"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128211)

LJ

Lauren J.

Salon booth owner

> "Scheduling and appointment management are the best features of this platform."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128566)

CE

Carissa E.

Esthetician

> "A common and significant complaint is that the online booking interface for clients can be temperamental."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128683)

CA

Chanelle A.

Hairstylist

> "The booking interface is generally smooth, and clients can easily schedule online or through the Vagaro marketplace."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

LW

Lauren W.

Owner

> "I don’t like when I have to add money on extra service like website and forms etc."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128452)

ND

Nicole D.

Massage therapist

> "It is a great system for client management and scheduling as well as appointment management."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144)

TR

Toni R.

Owner

> "I also don't like the new way of character counting for text message promotions."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131648)

MC

Melanie C.

Acupuncturist, Owner

> "Having my patients able to book and reschedule themselves is a time saver."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128178)

DB

Diane B.

Owner

> "What I like least about Vagaro is that it can be slow at times, which can be frustrating during a busy day."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

ND

Natalie D.

Lead Trainer

> "great value for what you get, i also like that other people use it so its nice that some customer are already used to using it to booking other things."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7132513)

Samantha E.

Owner Operator

> "Sometimes the navigation can be a little challenging and takes more clicks than what I would like to do to be efficient"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532)

SB

Sarah B.

Owner

> "Vagaro transferred my data from my previous company saving me a lot of time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126839)

SB

Shannon B.

Cosmetologist

> "I won't get my money deposited until almost noon the next day! And I cant see the amount being deposited once its in process."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487)

SF

Stacey F.

Founder

> "It’s given me the tools and resources to both launch and scale my service-based business with confidence and professionalism."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7023931)

AH

Alyssa H.

Salon Coordinator

> "I’m not a huge fan of the calendar feature, it does this weird thing when there’s no booking available for the day selected."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6827800)

Samantha E.

Owner Operator

> "Very easy tool for scheduling and appointment management as well as payment processing."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532)

TD

Traci D.

Hairstylist

> "If Vagaros system goes down I can’t access my clients stuff therefore I am"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127426)

Monica D.

OWNER

> "Their widgets and links, as well as the software's look and feel, are very professional."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028)

John G.

Owner and CFO

> "Also, You can't see a report with the receipt total from a clients service."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

MH

Maranda H.

Cosmetologist

> "I love the drag & drop email builder to make templates for future use"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127903)

VA

Valentina A.

Owner

> "The platform also looked outdated and the client facing software is clunky and frustrating to use. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032)

AW

Ashley W.

Massage therapist

> "I like being able to send out emails after clients receive a service"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725)

VR

Verified Reviewer

Driver

> "I don’t like having to retype my password every time when accessing the app."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7111856)

KM

Kenny M.

Owner

> "It's been helpful for my business, but not without it's quirks and intermittent connectivity issues. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482)

KS

Kristin S.

Massage Therapist

> "My clients seems to have more difficulty than with Schedulicity, the site I used before it was acquired by Vagaro."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128547)

KD

Kristle D.

Aesthetician

> "I love that I can schedule my emails & customize it how I want too."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128203)

MC

Morgan C.

Hair stylist

> "I would give it a 7 out of 10— worst timing when it decides not to work or someone is working on the back end of it…"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126702)

Ramika G.

Salon owner

> "Everything you need for your finances, services, follow ups, reminders and user friendly."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894)

MC

Michelle C.

Assistant Salon manager

> "From my experience as a customer/client I just need to go on and schedule an appointment to get a service done and I was able to do so and it’s a simple..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6662036)

MB

Mona B.

Salon suite owner

> "I love Vagaro because it’s super easy for my clients and I, customer service it top tier and I feel like I get a lot more than I’m actually paying for..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128192)

VC

Vee C.

Owner-operator

> "Over time, pricing structures changed, features that were beneficial changed, then it became overly priced with not enough to validate paying what I was."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7042686)

BL

Barbara L.

Owner stylist

> "I love that you can call and talk to knowledgeable techs in the customer service department the best."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905)

TS

Tamar S.

Owner

> "It’s confusing how the Cilent has to sign before providing a card to process."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130927)

MR

Mekaela R.

Esthetician

> "Easy scheduling, easy to add services, sleek simple website, never encounter outages, takes deposits,"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129519)

SB

Shannon B.

Cosmetologist

> "My clients are connstantly textimg me because something isn't working when trying to book online."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487)

Md Alam K.

freelancer

> "All in one solutions for selfcare with easy user interface, robust for managing appointments, class, staff, scheduling."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6354197)

SP

Sivan P.

Owner

> "In my first week using Vagaro, they held my very first credit card payment with no valid reason — after I had already done the service."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6871779)

LR

Lisa R.

Hair stylist

> "I love the extensive records that I can access for clients and for business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131093)

CT

Courtney T.

Business Owner

> "The monthly subscription can be expensive, especially for small businesses."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440)

TE

Thary E.

Lash Artist

> "I’ve been using this for a few years now and it’s been okay so far minus the updates sometimes can cause glitches."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128209)

KM

Kenny M.

Owner

> "Paypro mini loses connection to paypro every day. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482)

LS

Lynn S.

Owner esthetician

> "Vagaro integrated seamlessly with my bookkeeping software ."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128446)

CT

Courtney T.

Business Owner

> "The interface can feel overwhelming and take time to learn."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440)

[View Reviews](https://www.capterra.com/p/153752/Vagaro/reviews/)

## User interface

[Setmore](https://www.capterra.com/p/122035/SetMore/)

4.64 (958)

4.68 (3,634)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Setmore

25/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/122035/SetMore/#features)

Vagaro

Top features

31/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/153752/Vagaro/#features)

### Recognition

Setmore is recognized as a top-rated tool in 2 Capterra Shortlist reports

Vagaro is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Setmore

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Vagaro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Setmore

-   By Setmore
-   Located in United States
-   Founded in 2012

Vagaro

-   By Vagaro
-   Located in United States
-   Founded in 2009

## Popular Comparisons

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Contact vendor for pricing

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4.6

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[Setmore](https://www.capterra.com/p/122035/SetMore/)[4.64 (958)](https://www.capterra.com/p/122035/SetMore/reviews/)

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[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/)

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[Setmore](https://www.capterra.com/p/122035/SetMore/)[4.64 (958)](https://www.capterra.com/p/122035/SetMore/reviews/)

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[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/)

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Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/153752-195467/Vagaro-vs-Care-Patron)

[Setmore](https://www.capterra.com/p/122035/SetMore/)[4.64 (958)](https://www.capterra.com/p/122035/SetMore/reviews/)

vs

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

$12/month

Price

$28/month

4.3

Features

4.7

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/122035-174830/SetMore-vs-GlossGenius)

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/)

vs

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

$23.99/month

Price

€9.9/month

4.6

Features

4.4

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/140086-153752/Simplybook-me-vs-Vagaro)