# Compare Setmore vs Square Appointments 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Setmore and Square Appointments based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/122035-170263/SetMore-vs-Square-Appointments

---

# Setmore vs Square Appointments Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SetmoreSquare Appointments2/4 selected

[Setmore](https://www.capterra.com/p/122035/SetMore/)[4.6 (958)](https://www.capterra.com/p/122035/SetMore/reviews/)

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)[4.5 (254)](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

[## Setmore](https://www.capterra.com/p/122035/SetMore/)[4.6 (958)](https://www.capterra.com/p/122035/SetMore/reviews/)

Starting Price

$12.00/month

Value-for-Money

4.7

Functionality

4.3

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [958 reviews](#user-reviews)

Positive

907

Neutral

37

Negative

14

[## Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)[4.5 (254)](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [254 reviews](#user-reviews)

Positive

217

Neutral

29

Negative

8

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 21,964 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

High performer

Feature ratings

Online Booking

4.4

Appointment Management

4.7

Calendar Management

4.4

Availability Management

4.1

Confirmations/Reminders

4.5

80%Fit

High performer

Feature ratings

Online Booking

4.4

Appointment Management

4.5

Calendar Management

4.5

Availability Management

4.6

Confirmations/Reminders

4.5

User satisfaction

User satisfaction

4.6

User reviews[958](https://www.capterra.com/p/122035/SetMore/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.7

Customer support

4.7

User satisfaction

4.5

User reviews[254](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

Ease of use

4.5

Functionality

4.2

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$12Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Built for businesses and organizations of all sizes, non-profits, and communities.

Best for

Square Appointments is used by beauty salons, barbershops, hair salons, nail salons, day spas, tattoo & piercing studios, med spas, fitness centers, and professional service providers.

## User reviews

Pros & cons

KB

Karen B.

Jungian Life Coach and Certified Grief Educator

> "I especially like the ability to create many tailored services and provide individual links for each."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6540625)

KB

Karen B.

Jungian Life Coach and Certified Grief Educator

> "Not a huge concern but if someone cancels or moves a meeting themselves, it does not adjust on my end in zoom."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6540625)

RP

Rachel P.

Office Manager

> "Overall, integration and use of this program has been a simple transition."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___7079581)

JS

Jodee S.

Remedial Massage and Hypnotherapy

> "So if the customer texts back to that number instead of my personal number I don't get the messages. "

[See full review](https://www.capterra.com/p/122035/SetMore/#SoftwareAdvice___6481955)

AC

Anthony C.

University Intern

> "It offers a wide range of services, including real-time booking, appointment reminders, simple appointment scheduling, customer..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4773912)

RD

Renata D.

Permanent makeup artist

> "They unfortunately don’t generate financial reports and the POS integration is very limited"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6559358)

AB

Angelica B.

University Intern

> "With its simple interface, I was able to quickly schedule meetings with study participants, collaborators, and supervisors, resulting in..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4831901)

MA

MICHAEL A.

CLERICAL

> "MY SCHEDULE LOOKS CLUTTERED AT TIMES AND IT IS NOT ALWAYS SYNCING"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6618236)

GM

Gabriel M.

Licensed Sales Agent

> "Setmore has made the process of scheduling appointments seamless."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6517689)

Saemi P.

artist

> "Unfortunately, they don't offer this option, which is inconvenient for me."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6456058)

RD

Renata D.

Permanent makeup artist

> "Love how easy to use, low and affordable prices, they also don’t delete your profile if you switch to another platform."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6559358)

JS

Jodee S.

Remedial Massage and Hypnotherapy

> "This is a big issue. "

[See full review](https://www.capterra.com/p/122035/SetMore/#SoftwareAdvice___6481955)

AC

Anthony C.

University Intern

> "Furthermore, Setmore offers first-rate customer service, ensuring that users can get help whenever they need it."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4773912)

JN

James N.

Company Director

> "Additionally, the platform can be a bit slow to load at times, which can be frustrating when I am trying to quickly schedule an appointment."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4590849)

Junko O.

Business Consultant

> "It is a tool that has an automated system for reservations and even online payments, it is also easy to use and is adaptable to the company"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4823453)

MA

Mindy A.

Owner

> "I still can't believe they market their service to fitness professionals yet you can't sell packages of sessions to your clients. "

[See full review](https://www.capterra.com/p/122035/SetMore/#GetApp___3646375)

Keith O.

Owner

> "Pretty easy self installation."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6875712)

Sarah J.

System Engineer

> "Setmore's sole flaw is that it can occasionally crash."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3548498)

VR

Verified Reviewer

Senior Solutions Architect

> "Not to mention, it has great integration with our Instagram and Facebook pages/accounts and we can add the website plugin to our profiles."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3528362)

TC

Trevor C.

Owner

> "The flaw is that we use service m8 to also schedule and invoice (then to Xero for accounting) and it doesn't connect to it (yet - hopefully..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2325090)

AC

Anthony C.

University Intern

> "I had the chance to work with Setmore as an intern in my university's IT department, and I was pleased by its feature set and simplicity of..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4773912)

NA

Nathan A.

Director of Communications

> "Furthermore, internal collaboration capabilities such as messaging and team meetings are lacking."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2950294)

ST

Stephanie T.

Therapist

> "Easy to use and setup, features were convenient and helpful."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6272902)

KT

Kate T.

teacher

> "I have blocks in my schedule that appear available on my calendar and yet are not visible to my clients (and I cannot book an appt there..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2289931)

LT

Lavanderia T.

Application Developer

> "With Setmore, managing appointments and appointment scheduling has been easy"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6160555)

KN

Kim N.

Owner Nail Salon

> "I have some elder clients who do not have access to the internet or do not know how to book or prefer to stick with the old school way and..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2242217)

TY

Tugce Y.

Assistant Revenue and Reservation Manager

> "We can manage our scheduling process with Setmore's quite practical features which helps us save time and efford."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4200709)

CS

Cheryl S.

Owner

> "My business's life line relies on packages and renewals and I'm not sure how or if I can do recurring payments and manage packages on..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2300240)

KT

Krystal T.

Virtual Assistant

> "Love being able to integrate my calendars and automatically set up virtual meeting links!"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3544639)

CO

Conor O.

IT-Manager

> "This company has been an absolute nightmare to deal with, their customer support is like dealing with infants who have zero technical..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2984580)

JN

James N.

Company Director

> "Additionally, the platform integrates with my Google calendar, which makes it easy to manage my schedule."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4590849)

WC

William C.

salon owner

> "one problem is that it doesnt tell you how many people have tried to book but were unable as it was fully booked at the time they..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2413915)

JN

James N.

Company Director

> "I would recommend Setmore to other small business owners looking for an easy-to-use appointment scheduling tool. While there are some..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4590849)

Ricardo B.

Services Account Executive

> "The app sometimes lags and even drops with no reason."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3019632)

SW

Sasha W.

Therapist

> "I like being able to send an easy link to my clients to book through, it saves all of their data for me and sends me and my clients..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2910964)

RJ

Roché J.

Salon Owner

> "You can't create a buffer time per booking instead of per service, this can accumulate when booking multiple services."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2447501)

MA

Mindy A.

Owner

> "Very easy to set up and use and I love that it integrates with Square and has a new downloadable app for customers -- customers can add..."

[See full review](https://www.capterra.com/p/122035/SetMore/#GetApp___3646375)

CM

Christine M.

banker

> "not being able to message directly to client"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3348310)

VR

Verified Reviewer

Senior Solutions Architect

> "Clients can also make very secure online payments, if they prefer to do so prior to their appointment."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3528362)

AB

Aaron B.

Athletic Therapist

> "The notes aspect of the software is slightly lacking and if improved, would be my standalone schedule and patient note taking software."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2286156)

VR

Verified Reviewer

Senior Solutions Architect

> "Our clientele is growing exponentially and I must say that Setmore has been superb in helping us manage our numerous appointments."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3528362)

RS

Rasha S.

CLM Officer

> "The thing that annoyed me the most was that I updated the program so that I could get the ability to send text messages to clients. But it..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2344807)

BW

Ben W.

General Manager

> "Providing a simple interface and clean process for finding what's needed was essential in maximizing a unique opportunity during a busy &..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3392895)

MV

Michael V.

Director

> "The software has limitations on booking recurring classes and appointments for multiple users."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2312432)

Sarah J.

System Engineer

> "My favorite thing about Setmore is how easy it is to use, yet filled with all the information I need to book the right appointments and..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3548498)

LT

Liza T.

brauty salon owner

> "I tried to book a customer for monthly appointment but it skipped one or two months cant remember to be exact but it skipped and did not..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2248906)

BM

Barbara M.

Accountant

> "Easy to use for us and for clients; calendar compatibility, and we use their LIVE feature. "

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4221192)

CK

Cassandra K.

Stylist

> "No way for customers to confirm appointments from the text reminders that are sent out."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2420752)

AR

Annabelle R.

Director

> "Fantastic - highly recommend, especially for the 24/7 customer service"

[See full review](https://www.capterra.com/p/122035/SetMore/#GetApp___4769903)

NK

Nada K.

Boss Mother Droner

> "The little button on the WordPress site, the widget...not sure yet if I can edit that, but it is not my fave style..am sure there is a way..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2416527)

BC

Brittani C.

Nail Tech

> "It is easy to access, simple and user friendly"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___6097823)

JB

Juliet B.

Deputy County Clerk

> "I want to switch the way the customer chooses things, first service then date then window but unable to change it"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2434259)

Britany S.

Educator

> "It's free to use but you do have the option to upgrade to a paid plan for more features."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3507884)

TC

Trevor C.

Owner

> "However saying that, it's a service that is not designed for what we need it to do, we use it because it links to other thinks that we like..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2325090)

CO

Cynthia O.

CEO

> "I am happy it has online booking, mailchimp integration as well as integration with square as well as paypal."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3006184)

Gregor M.

Owner

> "As an Apple-based business, the support for Safari is not as complete as the support for Chrome."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2276559)

DE

Debby E.

Business Owner

> "Their FREE version is amazing for up to five practitioners and integrates with numerous payment providers."

[See full review](https://www.capterra.com/p/122035/SetMore/#SoftwareAdvice___2880206)

VR

Verified Reviewer

IR / Founder

> "Categories are great for general use but does not allow a more specific Industry to be selected or set."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2422380)

DE

Debby E.

Business Owner

> "It has online booking capability that integrates with my Wordpress website. "

[See full review](https://www.capterra.com/p/122035/SetMore/#SoftwareAdvice___2880206)

CO

Conor O.

IT-Manager

> "AVOID this company at all costs."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2984580)

DE

Debby E.

Business Owner

> "It has been a huge blessings as I started my business with Setmore and it has allowed me to take bookings online. "

[See full review](https://www.capterra.com/p/122035/SetMore/#SoftwareAdvice___2880206)

KA

Karen A.

Principal

> "I wish that the links were not grey as it confused me...I thought the links were not active and that I was doing something wrong."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2112809)

LF

Laura F.

Founder and Solopreneur

> "Finally, I have a WP site, and love that they provide the custom code needed to embed the scheduling link on my website, as well as a..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2143111)

CS

Cheryl S.

Owner

> "I don't like that I can't deduct sessions from a client's package."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2300240)

AG

Ashwita G.

Therapist

> "It is great for scheduling."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___4257942)

EG

Elise G.

Sufi Channel, Sacred Drummer Earth Guardian

> "I am new to this I have never set up an online booking & Payments system for services. "

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2134456)

LC

LNai C.

LMT

> "After a few trials and errors with other programs, I found Setmore and it has been amazing!"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3499091)

Nicola Y.

Event Manager

> "I am not able to prepare and forward invoices."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2176231)

SS

Samantha S.

Fitness professional

> "I liked that I was able to view the scheduling and find available time slots that worked for me."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3289215)

KT

Kate T.

teacher

> "There have been HUGE glitches happening lately, that I've been in touch with support about but that have not been resolved."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2289931)

MW

Mark W.

Owner

> "This product allows us to effectively coordinate our daily service schedules, send them to our techs real time, include notes, edit and..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2489987)

CK

Corinne K.

Owner

> "I do wish my customers had fewer steps to set up an appointment online."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2298825)

VR

Verified Reviewer

Massage therapist

> "The free version in itself offers enough to run a small business with ease when it comes to appointments: smooth setup and a great layout..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2774577)

AT

Annalien T.

Dietitian

> "I had problems to download the mobile version of my diary."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2343132)

BH

Brittany H.

Hair stylist

> "Its user friendly, you can change it to your preferred layout, I can send messages from the app, I can also check it on my desktop, and..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2460772)

Vern F.

Barber

> "Also, it isn't easy to figure out how to add additional services to an appointment."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2183917)

KB

Karen B.

Counsellor

> "I have been comparing a number of different booking systems for my counselling practice (Halaxy, Acuity, Power Diary and Setmore) and..."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2415295)

MB

Marian B.

Director

> "The font on the website is too faint."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2198124)

CB

Courtney B.

Microblading Artist

> "Super easy to understand when you’re technically-challenged 😄"

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___3764438)

LKA

Lyll Karen A.

physician

> "The weekly calenday display is too plain."

[See full review](https://www.capterra.com/p/122035/SetMore/#Capterra___2120353)

[View Reviews](https://www.capterra.com/p/122035/SetMore/reviews/)

JP

Jess P.

Founder, CEO, Trichologist, Cosmetologist

> "Built-In (paid) Marketing Tools & Loyalty - email and text campaigns, unique discounts, track customer engagement, get people back to your..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586555)

VR

Veronica R.

Owner

> "AI assistant lost us lots of clients - as well as the charge to credit card on file did not work for us for some reason."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6822499)

TL

Tori L.

Onwer

> "They also have Square Online which allows you to sell products online to your customers with the option for shipping or curbside pickup."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586513)

MW

Marissa W.

Licensed Massage Therapist

> "It was alright, I wasn’t impressed with the menus or the customer service when I needed specific help with something"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7055382)

MC

Miracle C.

Stylist

> "I enjoy square appointments because it also works with square payments. After I am done with my salon service I can just tell my stylist the..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6461910)

HJ

Heather J.

Owner and Electrologist

> "You couldn’t safe pictures or documents under client profiles."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6812123)

DE

Dometo E.

Lash Tech

> "I loved how Square has a free version that integrates with Google Business Page and my clients can set their appointments simply through my..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6511111)

NT

Nicole T.

Tax Professional

> "It became a problem with using the app after the free trial."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7066785)

MC

Miracle C.

Stylist

> "I enjoy the fact that after your first appointment it saves your info and after that you can just enter your phone number and everything else..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6461910)

LB

Latoya B.

founder

> "I didnt like how the appointment scheduler was limited, it seems to be challenging to set the appointments up to vary from day to day"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6717050)

KH

Kylinn H.

Hairstylist

> "I have my own business but still old school with scheduling. If I transformed into an online scheduling system, it definitely would be a top..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6832855)

VR

Verified Reviewer

Founder

> "One of the most significant issues was the inability to collect credit card information via text to secure bookings, which created extra work..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#GetApp___4728484)

RH

Robyn H.

Owner

> "The system also follows up for me with a reminder about their upcoming appointments which has cut my cancelation rates down significantly."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6695802)

DE

Dometo E.

Lash Tech

> "Also, the appointment setting section did not have a place for client to pay deposits."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6511111)

SK

Scott K.

Speech pathologist

> "Patients get notifications and reminders of appointments and the software was easy to use."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7121038)

Wanita G.

Owner

> "I was allowed to use it anf tap to pay woth my phone, but then i just got suspended out of the blue."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6647452)

TL

Tori L.

Onwer

> "I also love that Square has a savings account option so you can easily set aside a certain percentage of your sales for taxes or general..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586513)

NH

Nathan H.

Chiropractor

> "Can be difficult to get a full grasp on scheduling multiple treatment types and providers."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6764831)

RH

Robyn H.

Owner

> "Even if I'm unable to physically speak to my customer because I'm busy, they are still able to easily schedule with me so I don't miss a sale."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6695802)

TN

Tomm N.

Luthier

> "We cannot edit outgoing text messages."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586533)

Desiree G.

Peer support

> "It helps you make and keep track of appointments also sends SMS messages to remind you ahead of time. "

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6711302)

BM

Bryan M.

COO

> "This prevents us from taking appointments straight from Google."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6606090)

Mai M.

Managing Director

> "I remain excited to continue integrating Square Appointments to all of our services."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7108795)

AA

Ashley A.

Owner

> "I do notice that I can’t message a client first on the “Messages” section, it only allows me to reply to a text message that they have sent..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___4868973)

KY

Kimberly Y.

Customer Support Representative

> "I have had a great experience with Square appointments and the amount of customer I have book has really helped me and the business."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6873380)

MP

Morgan P.

Wedding photographer

> "I believe the processing fees are average, I wish it could be more competitive."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6484260)

ML

Mateo L.

Owner

> "We're all about automation to reduce the amount of manual admin work so we can focus on our craft and Square meets our needs!"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6594759)

TN

Tracy N.

Owner

> "Complete and utter CROOKS. and very angry about this as i barely have a minute as it is to scratch myself - very busy massage therapist."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6508724)

DaQ

Delauréanne Q.

Hairstylist

> "Square appointment is so easy to use and saves me so much time and helps me organise my time efficiently"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7039295)

VR

Verified Reviewer

Founder

> "The double consent requirement was another significant drawback, as it prevented me from reaching out to customers directly through the..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#GetApp___4728484)

Ava H.

Senior Staff Engineer

> "I set up a client appointment, and the automatic reminder made sure they showed up on time without me needing to manually send messages."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6532070)

VR

Verified Reviewer

Founder

> "Although I was initially a loyal user of Square Appointments and had been using the platform since its launch, I ultimately made the..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#GetApp___4728484)

DE

Dometo E.

Lash Tech

> "My overall experience with Square Appointments was very nice because of how easily it was for my clients to book me on Google directly. If..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6511111)

JM

Jazzmen M.

Ceo

> "The monthly subscription always digs a hole into my pocket like a drill"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6675639)

JP

Jess P.

Founder, CEO, Trichologist, Cosmetologist

> "Booking Website Included - also easily integrates into Google, Instagram, and Facebook to use their "book now" features"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586555)

VR

Verified Reviewer

Founder

> "Additionally, the "create appointment" option was not always available, which caused inconsistencies in the booking process."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#GetApp___4728484)

JW

Jocelyn W.

Owner

> "Square appointments has an app which makes management super simple and quick, especially for small businesses."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6688601)

KN

Kendra N.

Owner

> "I do not like that you cannot allow for double booking in the free version."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___5084308)

AC

Anthony C.

University Intern

> "The software's capacity to control employee schedules and set up automated reminders also aided in streamlining the appointment-setting..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___4780038)

KF

Kirsten F.

Dog groomer

> "Not an overly user friendly app, couldn't customize your daily schedule easily"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___5059227)

AC

Anthony C.

University Intern

> "Businesses may easily manage employee schedules, set up their scheduling preferences, and provide online booking to their customers with its..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___4780038)

RD

Ramona D.

Owner & Remedial Massage Therapist

> "Increased fees for multiple locations. As a small business trying to work multiple locations to gain varied clientele it was counter..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___3564522)

AA

Alex A.

Peer support and appointment director

> "The task and project management was super helpful."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7120993)

JK

Jane K.

owner

> "Nothing works. If you import your Google calendar, then the entries are kind of static, you cannot edit them or even read the notes, they do..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2810773)

JW

Jocelyn W.

Owner

> "this allowed me to easily set aside taxes and other savings that never hit my account."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6688601)

KT

Kunal T.

CEO

> "The last thing is that if you wish to go paid then it is pretty expensive starting at $35 per month, per location."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___3569724)

KH

Kylinn H.

Hairstylist

> "This app/website is super easy to access and get around in especially for customers looking to schedule appointments online"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6832855)

MJ

Melody J.

Salon Owner & Educator

> "It could be difficult to use on the business end."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___4801278)

BK

Bridgette K.

Owner

> "My customers also provided great feedback about receiving reminder text messages as an appointment approaches."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6329559)

KT

Kunal T.

CEO

> "It uses my time zone everywhere, it makes it super confusing for people who are booking."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___3569724)

SK

Selin K.

Director of Restaurant Operations

> "My overall experience was a good one as it was a one stop shop for all my needs."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7034193)

KA

KAES A.

surgeon

> "Doesn't integrate with medical EMRs which is unfortunate, this however is not unique to this product as most medical EMRs are very stringent..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2972034)

BO

Bryanna O.

Office Manager

> "What we like the most about using Square Appointments is how easy it is to use."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7042517)

HH

Hannah H.

Owner

> "I think I tried to set up an automated email or something and I didn't realize that I was able to access that certain feature because we were..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2931600)

SH

Shannel H.

Dispatcher

> "There is a waitlist that is great and reminders are a plus"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7007540)

ZL

Zachery L.

salon owner

> "the flaws in the card on file protection system that can be deleted from the client end cost the business money."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#SoftwareAdvice___2962744)

CG

Cardi G.

Sales

> "Square appointments is an easy way to have my clients book."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6822092)

ZL

Zachery L.

salon owner

> "horrible with apts.. they will not add any features despite over whelming crystals for the added apps because they don't agree or like the..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#SoftwareAdvice___2962744)

DP

Doran P.

Esthetician

> "Square appointments is great for my little skincare studio and boutique. "

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586488)

DO

David O.

owner

> "Extortion!!!"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___3604189)

MG

Milagros G.

Content creator and Social Media Manager

> "My clients still need to know that we have a new app, but most of them are delighted."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6818614)

JK

Jane K.

owner

> "The calendar is not functional at all."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2810773)

YC

Yekaterina C.

owner

> "it's easy in use and understandable for the team."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7024078)

ZL

Zachery L.

salon owner

> "they are my clients not their and they have no right telling me anything about my clients."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#SoftwareAdvice___2962744)

JW

Jocelyn W.

Owner

> "I also enjoyed the integrations that it had with square banking solutions."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6688601)

WM

Wajeeha M.

Draftsman

> "It gets expensive."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2932174)

[View Reviews](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

## User interface

[Setmore](https://www.capterra.com/p/122035/SetMore/)

4.64 (958)

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

4.46 (254)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Setmore

25/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/122035/SetMore/#features)

Square Appointments

25/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/170263/Square-Appointments/#features)

### Recognition

No recognitions have been awarded to Setmore

No recognitions have been awarded to Square Appointments

### Deployment & support

Setmore

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Square Appointments

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Setmore

-   By Setmore
-   Located in United States
-   Founded in 2012

Square Appointments

-   By Square
-   Located in United States
-   Founded in 2009

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[Setmore](https://www.capterra.com/p/122035/SetMore/)[4.64 (958)](https://www.capterra.com/p/122035/SetMore/reviews/)

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[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)[4.46 (254)](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

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