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Lawn Care, Landscape Maintenance, Snow Removal, Tree Care, Irrigation, and Pest Control companies. We also serve Commercial and Residential Cleaning Companies, Security, Pool Cleaning, and more.
Pest Control Companies who are focused on getting the best system for a reasonable price and who are focused on growth.
We have looked at other software alternatives and nothing can touch SA in terms of comprehensive capabilities, flexibility and automations. The price is outstanding for all of the funcionality.
The customer service is terrible. We have had many problems and glitched with Service Autopilot that have cost us tens of thousands of dollars.
I have had the privilege of metting quite a few of the staff as well as the creators, and they are very devoted to making this the best software for any business that expects more.
It's been a headache but because we spent so much time and money implementing this program we are stuck with it for a long time.
With that said, once learned the program is amazing, customer service is great, and the people at service autopilot listen to our needs and I feel try to implement everyone's needs.
Buggy Program, Frustrated my clients on a regular, very detailed... gives for a hard learning curve.
We were very excited to get started with a package that is seemed like it would be a powerful tool to reduce our office work.
That is just one example of the daily frustration with SA.
Overall, it is just a wonderful program that is easy to learn and figure out. Not many programs are like that.
I paid fees and charges to convert to Pocomos and had nothing to show for it. I emailed my Pocomos contacts and asked for a partial refund of my charges and I heard back from NO ONE.
Overall, it has been great. I know that it is still a work in progress but for the most part, it’s nice.
Links to the portal expire or do not work leaving my customers frustrated and angry. This has been extremely disappointing.
Super happy with the customer service. Help is literally a click away and they are always very helpful and responsive.
So it work with Google maps kind of, and then when you put a geo code in to make life easier. Nope it does not work and sends our techs to the wrong house.
This is a great company. Good customer service, good product, and it has only gotten better over the years.
The manual Geo-coding wasn't working either which was frustrating.
Service Autopilot
Top FeaturesPocomos
Service Autopilot
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Pocomos
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