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Service Autopilot vs ZenMaid: Which is a better fit?

Updated on February 2nd, 2025
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Summary
Key features rated by users
Features selected based on 4,445 reviews from Field Service Management users.
% Fit
Not enough reviews
Feature ratings
Mobile Access
3.4
Scheduling
3.8
Billing & Invoicing
3.9
Quotes/Estimates
3.4
Maintenance Scheduling
--
% Fit
Missing features
Feature ratings
Mobile Access
4.1
Scheduling
4.6
Billing & Invoicing
4.2
Quotes/Estimates
4.1
Maintenance Scheduling
NA
User satisfaction
4.1
User reviews138
Ease of use
3.8
Functionality
4.0
Value for money
3.9
Customer support
4.1
4.6
User reviews172
Ease of use
4.6
Functionality
4.4
Value for money
4.6
Customer support
4.6
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Lawn Care, Landscape Maintenance, Snow Removal, Tree Care, Irrigation, and Pest Control companies. We also serve Commercial and Residential Cleaning Companies, Security, Pool Cleaning, and more.

Built by maid service owners for maid service owners, ZenMaid is great for residential maid and cleaning services. Whether just starting out or managing a huge team, ZenMaid is designed to grow wit

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Rachel Z
Owner
5.0

Rachel: Hey, I'm Rachel. I'm the owner, and I give ZenMaid a five-star rating. Click below for reviews. I was using [Markate 00:00:08], which is a scheduling platform before I found ZenMaid. And what I did not like about Markate is that it was not industry specific as ZenMaid is for my company. I love ZenMaid for a range of reasons. First, it is industry specific to the cleaning company, which the platform is in a scheduling form based in 15-minute increments for me to schedule my staff. Secondly, the integration with Stripe and Mailchimp are phenomenal. The greatest feature that I like is that my techs can download the app and have hands-on, in-time scheduling as it becomes available. I also like the fact that it sends out all my email templates for me. I don't have to do any type of typing or take the brain power to come up with those emails. Once I schedule the appointment, the automatic emails are sent out based on my timeliness that I request the platform to send out. It also sends out review notifications after each service, and that is just a big bonus for me and my company. It was fairly easy to get integrated with ZenMaid. I was able to download all my contacts and my clients in a CSB form, and they plugged all that information in for me. After that they have great tutorials with short videos, as well as excellent customer service that made onboarding very easy. I recommend that if you're a maid service that you definitely need ZenMaid. It will make your job of wearing many hats as a business owner, it will take so many off the table and you don't have to worry about it anymore. I highly, highly recommend ZenMaid.

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133875 video thumbnail}
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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Accounting Integration
207
Important
Activity Dashboard
388
Important

Service Autopilot

Top Features
31/39
  • API
  • Customizable Fields
  • Documentation Management
  • Forms Management
  • Monitoring
  • Resource Allocation
  • Service Level Agreement (SLA) Management
  • Workforce Management
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Billing & Invoicing
  • Calendar Management
  • Contact Database
  • Contract/License Management
  • CRM
  • Customizable Forms
  • Dispatch Management
  • Drag & Drop
  • Electronic Signature
  • File Storage
  • GPS
  • Inventory Management
  • Maintenance Scheduling
  • Mobile Access
  • Online Time Clock
  • Payment Collection in the Field
  • Quotes/Estimates
  • Real-Time Data
  • Reporting & Statistics
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History
  • Status Tracking
  • Third-Party Integrations
  • Workflow Management
  • Work Order Management
See All features
Hide Field Service Management Software Features -

ZenMaid

17/39
Show Field Service Management Software Features +

Service Autopilot

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ZenMaid

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Service Autopilot
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ZenMaid
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Service Autopilot
  • By Xplor Technologies
  • Located in United States
  • Founded in 2009
ZenMaid
  • By ZenMaid
  • Located in United States
  • Founded in 2013
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