# Compare Service Autopilot vs FieldRoutes 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare FieldRoutes and Service Autopilot based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/122075-146076/Service-Autopilot-vs-FieldRoutes

---

# FieldRoutes vs Service Autopilot Features and Cost Comparison

Last updated May 19th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FieldRoutesService Autopilot2/4 selected

[FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.3 (401)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/)[4.1 (139)](https://www.capterra.com/p/122075/Service-Autopilot/reviews/)

[## FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.3 (401)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

Starting Price

$350.00/month

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

KH

EM

LS

Based on [401 reviews](#user-reviews)

Positive

337

Neutral

36

Negative

28

[## Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/)[4.1 (139)](https://www.capterra.com/p/122075/Service-Autopilot/reviews/)

Starting Price

$49.00/month

Value-for-Money

3.8

Functionality

4

Ease of Use

3.8

Customer Service

4.1

Reviews Sentiment

MA

DH

Based on [139 reviews](#user-reviews)

Positive

105

Neutral

11

Negative

23

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 1,018 reviews from pest control software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Job Scheduling

4.3

Customer Database

4.3

Mobile Access

4.0

Billing & Invoicing

4.3

Scheduling

4.2

75%Fit

Not enough reviews

Feature ratings

Job Scheduling

5.0

Customer Database

3.8

Mobile Access

3.5

Billing & Invoicing

3.8

Scheduling

3.7

User satisfaction

User satisfaction

4.3

User reviews[401](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

4.1

Customer support

4.2

User satisfaction

4.1

User reviews[139](https://www.capterra.com/p/122075/Service-Autopilot/reviews/)

Ease of use

3.8

Functionality

4.0

Value for money

3.8

Customer support

4.1

Price starts from

Price starts from

$350Other, Per Month

-   Free version
-   Free trial

Price starts from

$49Other, Per Month

-   Free version
-   Free trial

Best for

Best for

FieldRoutes is designed for field service businesses of all sizes looking to grow their operation, add efficiencies, and make life easier for themselves and their customers.

Best for

Lawn Care, Landscape Maintenance, Snow Removal, Tree Care, Irrigation, and Pest Control companies. We also serve Commercial and Residential Cleaning Companies, Security, Pool Cleaning, and more.

## User reviews

Pros & cons

KH

Kurt H.

Customer service rep

> "Between scheduling, routing, customer communication, invoicing, and reporting tools, it has become an important part of keeping our business..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150698)

DR

David R.

Owner

> "I am able to set up customer payments the way the customer, and company, want and the system take care of the rest. Because this isn't the first..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7151064)

EM

Engel M.

sales agent

> "I liked being able to easily review customer accounts, service history, scheduling, technician notes, recurring services, invoicing, and asset..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150700)

SR

Shannon R.

Administrative Assistant

> "Every time you link or unlink an account, you have to move an invoice & then get 3 invoice numbers instead of one & it can be extremely..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150330)

LS

Luis S.

Training and Quality

> "It helps streamline scheduling, routing, billing, and customer management, making daily operations more organized and efficient."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150617)

LC

Landon C.

Operations Coordinator

> "Switching between groups on the left side of the routes screen is always laggy, visual grouping often doesn't load without refreshing the page..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150435)

LS

Luis S.

Training and Quality

> "The mobile app and automation features are especially useful for technicians and office staff. While there can occasionally be minor system..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150617)

AH

Angela H.

Dispatch Lead

> "However, these limitations are creating extra administrative work, slowing down reporting, and making it harder to make fast operational..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150679)

KH

Kurt H.

Customer service rep

> "It has helped improve scheduling, routing, invoicing, and customer management while keeping our operations organized and efficient."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150698)

TB

Tim B.

Owner

> "The cost of Field routes is the biggest con. Although it does everything we need it to do, we continue to have conversations about the future..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150309)

KH

Kurt H.

Customer service rep

> "Overall, FieldRoutes is a solid investment for service companies looking for a dependable, feature-rich system that improves workflow, customer..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150698)

SD

Sarah D.

Customer Contact Represenative

> "sometimes there are glitches in the system which makes it complicated when scheduling customers and appointments"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7151407)

SG

Sylvia G.

Office Assistant

> "I appreciated how much time the automation features saved and how accessible important information was for both office staff and technicians...."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150420)

EN

Ethan N.

Owner

> "The software is not the most intuitive software, and it can be difficult at times to track down issues that arise in the system."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150501)

KH

Kurt H.

Customer service rep

> "The routing and scheduling tools help keep everything organized and efficient, which saves time and improves customer service."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150698)

HE

Howard E.

Owner

> "Expensive, and it cost me money when a customer uses the system to send emails, texts, or calls to me... "

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150519)

JE

Jennifer E.

Office Manager

> "Customer communication – Automatic appointment reminders, invoices, and service notifications save a lot of office time."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150406)

JH

Jenny H.

Customer Service Representative

> "It was way too condensed, way too surface level & in my opinion should be taught by people who actively use the program not the folks that..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7151487)

RT

Ryan T.

Director of Operations

> "Tracking products used, scheduling, invoicing, and features are all a breeze once you learn the system."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150482)

EM

Engel M.

sales agent

> "Some features also take multiple steps to complete, which can make certain tasks less efficient than they could be."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150700)

IL

Isaac L.

Co-Owner

> "Home service is great for subscription models & this is what it provides for us well, so it fits our business and our needs to execute."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150455)

SG

Sylvia G.

Office Assistant

> "I also noticed that occasional updates or changes in the layout could make certain features harder to find at first."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150420)

CC

Chris C.

Owner

> "The extra features, the stat tracking, the competitions, the support, the simplicity and just all of it."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150867)

EN

Ethan N.

Owner

> "There were things promised to me during the onboarding process that never got delivered on, or were not what was explained to me when I was..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150501)

JL

Jonah L.

Admin

> "It makes it very easy to keep track of customers and leads, asset management has improved because of that, and the UI is overall user-friendly."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7152566)

CC

Chris C.

Owner

> "Quite expensive for small companies, I've been a small company, under 500 customers for a fee years now, and it's costing me about $364/mo."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150867)

DM

Dennis M.

President

> "If I could combine what I love about my old CRM into field routes and make it way more user-friendly, I would. And make a mint as well."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150367)

JC

Jose C.

owner

> "Makes it hard for custom, one-off jobs."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150825)

JL

Jonah L.

Admin

> "Their API and Triggers in particular make it easy to pull custom reports or to integrate our other software."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7152566)

LC

Laura C.

Dispatch Specialist

> "The lagging when moving appointments has been problematic."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150673)

KH

Kurt H.

Customer service rep

> "The platform makes it easy to manage technicians, appointments, and customer information all in one place."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150698)

MT

Mathewe T.

Owner

> "The learning curve for using all of the Fieldroutes can seem daunting."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150498)

LM

Laura M.

Operations Manager

> "I love being able to customize employees' dashboards to fit their role in the company."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150434)

LM

Laura M.

Operations Manager

> "There's a lot that the reporting can do, but there's a lot it's missing as well."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150434)

SG

Sylvia G.

Office Assistant

> "The automation features made it easier to stay on top of appointments and follow ups without missing important details."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150420)

CL

Chloe L.

Customer Service Representative

> "I have worked with many scheduling platforms, similar to this, and they have always lacked proficiency."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150419)

HK

Halene K.

OFFICE MANAGER

> "This program has simplified my day-to-day operations with my pest control company."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150521)

IL

Isaac L.

Co-Owner

> "Customer support/service lacks at times."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150455)

RF

Renee F.

pest representive

> "Its easy to schedule appointments and add information to the appointment so tech can see what needs to be completed"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150464)

JR

Jace R.

Dispatcher

> "Auto optimizing is sometimes the worst."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150319)

LC

Landon C.

Operations Coordinator

> "It really helps us visualize our technicians' routes in a simple, intuitive way."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150435)

BB

Brandi B.

Collections

> "Just learning a new program can sometimes be a little challenging."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7151039)

DM

Donald M.

Sales Consultant

> "Overall, it is a very useful database that helps locate and find information on all of my customers."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150339)

PW

Philip W.

Office

> "the fact you prompted this review over the alert and task bar option so i had to complete it to do my job. If you want people to review you dont..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___5096175)

QH

Quincey H.

owner operator pest control

> "very user friendly for me and the customers, it takes all the guess work out of it for me, it saves me money on a secretary right now until i..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150602)

SR

Shannon R.

Administrative Assistant

> "It was never really explained in any training forum."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150330)

SS

Staci S.

Office Manager

> "We have only been using Field Routes since October 2025 and it has helped us Decrease the Office Staff."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150436)

KR

Ken R.

owner

> "just the lack of support when its needed not two to three days later if they ever call back at all no one ever answers the phone"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6592664)

LC

Laura C.

Dispatch Specialist

> "I wish there was intro to using the software classes so that new users can learn and train and use it to its full ability."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150673)

GS

Gabriel S.

Partner

> "The product looks good and it has all the features you could want. But not having the proper training for them makes it all useless."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#SoftwareAdvice___6438021)

DB

Daniel B.

Owner

> "Overall it's been great, decently fast response time when I've had issues, great for intended purpose for our residential services"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150502)

FC

Fabricio C.

Owner

> "Also customer info is terrible if something goes wrong outside "how I do this or that" Lastly, if you want out, they they weeks to give you your..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981)

CL

Chloe L.

Customer Service Representative

> "With its quick response time, simple yet effective layout, and efficient organization it is the ideal platform."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150419)

FC

Fabricio C.

Owner

> "They said they did but when I updated my email in the software, their accounting department didn't get updated Meanwhile, I lost customers due..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981)

DB

Daniel B.

Owner

> "I've been on FieldRoutes for 10+ years and I've liked how seamless the sales process is for adding customers."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150502)

JW

Jared W.

Owner

> "Not being able to run a business for three days because customer service won't get me back into my account after they have been paid is..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6317212)

LC

Laura C.

Dispatch Specialist

> "I like the rescheduling aspect of it, it makes relocating jobs a lot easier."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150673)

FC

Fabricio C.

Owner

> "On top of it all, they duplicate info AND FIELD ROUTES IS KNOWN FOR MAKING DIFFICULT TO TRANSFER TO A NEW SOFTWARE...."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981)

JK

Jason K.

Service Manager

> "FieldRoutes is user friendly, intuitive and multi-featured. Both the desktop and mobile app work smoothly"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150382)

GS

Gabriel S.

Partner

> "We were given no training WDO reports."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#SoftwareAdvice___6438021)

SR

Shannon R.

Administrative Assistant

> "I love the map features so we know we are not going out of the way & keeping all the routes right in line."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150330)

LH

Lexi H.

Office manager

> "The app isn't as functional when trying to view or edit or search for customers."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4968023)

JC

Jay C.

Service Manager

> "Scheduling and features make my job easier to manage my Teams."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7151101)

HP

Hannah P.

Owner/manager

> "This company has been in violation of its contract with me since the beginning of the contract. When I tried to resolve the issue, I was replied..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___5078357)

KJ

Kendall J.

Director of Operations

> "The layout I see on the computer, I want my smart phone to match."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150348)

JM

Justin M.

Technician

> "Their payment set up is very odd."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#SoftwareAdvice___6743056)

EM

Engel M.

sales agent

> "It improved efficiency throughout the day and simplified follow-ups and account management."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150700)

YB

Yudy B.

V.P

> "Credit card fees/Went down for 2 days/glitches sometimes."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6281096)

SG

Sylvia G.

Office Assistant

> "My overall experience with FieldRoutes has been positive because it helped make daily operations more organized and efficient."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150420)

FC

Fabricio C.

Owner

> "They sent an email, now is functional but by then my access is locked out again9)"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981)

SG

Sylvia G.

Office Assistant

> "The system improved workflow and helped keep the business running more smoothly overall."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150420)

JW

Jared W.

Owner

> "It's unfortunate because the software is awesome, albeit a little pricey, but customer service just ruins the experience for me."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6317212)

OG

Ovidio G.

Dispatch manager

> "the convenience it offers for handling operations in general, shceduling works easy and very smoothly"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7152717)

BS

Brian S.

Owner

> "The thing that is the most frustrating to me is how this software still seems totally built for pestcontrol businesses, and if you aren't in..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766296)

KH

Kurt H.

Customer service rep

> "The invoicing features are another huge benefit."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150698)

LH

Lexi H.

Office manager

> "We are a pest service industry that does not have subscriptions."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4968023)

MT

Mathewe T.

Owner

> "Since switching to Fieldroutes as our CRM, our day to day has run much smoother."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150498)

TG

Tracy G.

Office Manager

> "The online customer portal continues to have ongoing issues - customer unable to access, unable to make online payments, etc."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3778502)

JL

Jonah L.

Admin

> "We've never had any security issues which has been great. And the value for what we pay is a lot better than our previous software."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7152566)

JW

Jared W.

Owner

> "I am currently looking at competitors because I am blown away by the lack of interest in their customers. "

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6317212)

[View Reviews](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

MA

Mayra A.

Office Manager

> "We’ve been on SA for seven years. While there’s still plenty to fix, it remains the most complete solution for..."

[See full review](https://www.capterra.com/p/122075/Service-Autopilot/#Capterra___7014303)

MA

Mayra A.

Office Manager

> "It takes a long time to get a hold of an agent and in some ocassions you have to wait for a call back."

[See full review](https://www.capterra.com/p/122075/Service-Autopilot/#Capterra___7014303)

DH

David H.

Business Owner

> "Service Autopilot is a great task manager software for our staff to use with their mobile devices and our..."

[See full review](https://www.capterra.com/p/122075/Service-Autopilot/#Capterra___4146954)

IM

I M.

President

> "The company was bought by a credit card processor so you no longer have a choice of processor - which means..."

[See full review](https://www.capterra.com/p/122075/Service-Autopilot/#Capterra___6523485)

KJ

Kirk J.

Estimator

> "The ease of use and efficiency is amazing"

[See full review](https://www.capterra.com/p/122075/Service-Autopilot/#Capterra___6563985)

CP

Christina P.

CFO

> "Syncing difficulties, having to duplicate invoice to reconcile on accounting software"

[See full review](https://www.capterra.com/p/122075/Service-Autopilot/#Capterra___6618260)

CB

Chester B.

Owner

> "This software seamlessly allows us to bid a job, win the bid, schedule the work, dispatch the work, perform the..."

[See full review](https://www.capterra.com/p/122075/Service-Autopilot/#Capterra___3450217)

MA

Mayra A.

Office Manager

> "Unfortunately, SA still has a weak customer service department."

[See full review](https://www.capterra.com/p/122075/Service-Autopilot/#Capterra___7014303)

WW

Walter W.

Owner

> "It was a challenge getting everything set up, due to so many different processes in need of consideration and..."

[See full review](https://www.capterra.com/p/122075/Service-Autopilot/#Capterra___3249081)

IM

I M.

President

> "The credit card company that bought SAP is not in the software business. "

[See full review](https://www.capterra.com/p/122075/Service-Autopilot/#Capterra___6523485)

McKaffui Aikins S.

UI/Graphics

> "The full functional automations makes things very easy and productive very high. "

[See full review](https://www.capterra.com/p/122075/Service-Autopilot/#Capterra___4198756)

IC

Ines C.

owner

> "They want to answer questions only by email and the answers are incomplete."

[See full review](https://www.capterra.com/p/122075/Service-Autopilot/#SoftwareAdvice___6805838)

DB

Davis B.

Owner

> "This software has more features than any platform like it. "

[See full review](https://www.capterra.com/p/122075/Service-Autopilot/#Capterra___3751290)

IM

I M.

President

> "Issues with software long, long hold times."

[See full review](https://www.capterra.com/p/122075/Service-Autopilot/#Capterra___6523485)

McKaffui Aikins S.

UI/Graphics

> "I wouldn't have seen a tremendous improvement in my company without this powerful software."

[See full review](https://www.capterra.com/p/122075/Service-Autopilot/#Capterra___4198756)

IM

I M.

President

> "Stuck with one credit card processor who increases prices."

[See full review](https://www.capterra.com/p/122075/Service-Autopilot/#Capterra___6523485)

WW

Walter W.

Owner

> "What I like most about this sofftware is that you can literally build your OWN service management tool."

[See full review](https://www.capterra.com/p/122075/Service-Autopilot/#Capterra___3249081)

IC

Ines C.

owner

> "DO NOT do a Quickbooks integration."

[See full review](https://www.capterra.com/p/122075/Service-Autopilot/#SoftwareAdvice___6805838)

NP

Nathan P.

Sales Manager

> "Is a good CRM and client facing software."

[See full review](https://www.capterra.com/p/122075/Service-Autopilot/#Capterra___3769743)

IM

I M.

President

> "The customer service gets worse by the year."

[See full review](https://www.capterra.com/p/122075/Service-Autopilot/#Capterra___6523485)

CB

Chester B.

Owner

> "We are an Inc. 5000 company and every member of our 45 person team uses SA daily."

[See full review](https://www.capterra.com/p/122075/Service-Autopilot/#Capterra___3450217)

TP

Taylor P.

Owner

> "Mobile app doesn't work, can't view estimates from the field."

[See full review](https://www.capterra.com/p/122075/Service-Autopilot/#SoftwareAdvice___6216101)

DH

David H.

Business Owner

> "This software is very user friendly and easy to pick up on as a new hire."

[See full review](https://www.capterra.com/p/122075/Service-Autopilot/#Capterra___4146954)

TI

Topher I.

Founder/Owner

> "They also demanded that we fill out and return a cancellation form, though they were seemingly incapable of..."

[See full review](https://www.capterra.com/p/122075/Service-Autopilot/#SoftwareAdvice___4839464)

HH

Heidi H.

Executive Assistant

> "Any time I have a question and need assistance, I have always been able to easily access customer support."

[See full review](https://www.capterra.com/p/122075/Service-Autopilot/#Capterra___2224595)

AD

Andy D.

President

> "The main con was that there was no way to integrate the current weather conditions into my reports."

[See full review](https://www.capterra.com/p/122075/Service-Autopilot/#Capterra___3769658)

AM

Ann M.

Sales manager

> "Everything seemed like it would be great when talking to people before signing up. Once we signed up, we were..."

[See full review](https://www.capterra.com/p/122075/Service-Autopilot/#SoftwareAdvice___2789410)

AD

Andy D.

President

> "My overall experience with Service Autopilot was good, it just didn't provide everything I needed as we..."

[See full review](https://www.capterra.com/p/122075/Service-Autopilot/#Capterra___3769658)

MP

Michael P.

President

> "The map measure feature works well."

[See full review](https://www.capterra.com/p/122075/Service-Autopilot/#Capterra___2801942)

TI

Topher I.

Founder/Owner

> "Every time I get close, the customer service agent assigned to my ticket ghosts me."

[See full review](https://www.capterra.com/p/122075/Service-Autopilot/#SoftwareAdvice___4839464)

[View Reviews](https://www.capterra.com/p/122075/Service-Autopilot/reviews/)

## User interface

4.29 (401)

[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/)

4.08 (139)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

FieldRoutes

32/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Client Portal
-   CRM
-   Customer Database
-   Customer History
-   Customizable Reports
-   Customizable Templates
-   Dispatch Management
-   Drag & Drop
-   Electronic Payments
-   Electronic Signature
-   Email Management
-   Employee Management
-   Fleet Management
-   For Pest Control Companies
-   Generative AI
-   GPS
-   Inventory Management
-   Job Management
-   Job Scheduling
-   Job Tracking
-   Mobile Access
-   Mobile Signature Capture
-   Multi-Location
-   Pest Activity Tracking
-   Pesticide Usage Tracking
-   Property Layouts
-   Quotes/Estimates
-   Real-Time Reporting
-   Reminders
-   Reporting & Statistics
-   Routing
-   Scheduling
-   SMS Messaging
-   Technician Management
-   Third-Party Integrations
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/146076/FieldRoutes/#features)

Service Autopilot

Top features

42/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Client Portal
-   CRM
-   Customer Database
-   Customer History
-   Customizable Reports
-   Customizable Templates
-   Dispatch Management
-   Drag & Drop
-   Electronic Payments
-   Electronic Signature
-   Email Management
-   Employee Management
-   Fleet Management
-   For Pest Control Companies
-   Generative AI
-   GPS
-   Inventory Management
-   Job Management
-   Job Scheduling
-   Job Tracking
-   Mobile Access
-   Mobile Signature Capture
-   Multi-Location
-   Pest Activity Tracking
-   Pesticide Usage Tracking
-   Property Layouts
-   Quotes/Estimates
-   Real-Time Reporting
-   Reminders
-   Reporting & Statistics
-   Routing
-   Scheduling
-   SMS Messaging
-   Technician Management
-   Third-Party Integrations
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/122075/Service-Autopilot/#features)

### Recognition

No recognitions have been awarded to FieldRoutes

No recognitions have been awarded to Service Autopilot

### Deployment & support

FieldRoutes

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Service Autopilot

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

FieldRoutes

-   By ServiceTitan
-   Located in United States
-   Founded in 2012

Service Autopilot

-   By Xplor Technologies
-   Located in United States
-   Founded in 2009

## Popular Comparisons

[FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.29 (401)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

vs

[Briostack](https://www.capterra.com/p/160267/Briostack/)[4.00 (71)](https://www.capterra.com/p/160267/Briostack/reviews/)

$350/month

Price

$50/month

4.1

Features

3.9

4.2

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/146076-160267/FieldRoutes-vs-Briostack)

[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/)[4.08 (139)](https://www.capterra.com/p/122075/Service-Autopilot/reviews/)

vs

[RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.90 (148)](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

$49/month

Price

$199/month

4.0

Features

3.9

3.8

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/78106-122075/Service-Assistant-vs-Service-Autopilot)

[FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.29 (401)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

vs

[PestPac](https://www.capterra.com/p/23130/PestPac/)[3.89 (255)](https://www.capterra.com/p/23130/PestPac/reviews/)

$350/month

Price

$1

4.1

Features

3.9

4.2

Ease of Use

3.6

[View full comparison](https://www.capterra.com/compare/23130-146076/PestPac-vs-FieldRoutes)

[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/)[4.08 (139)](https://www.capterra.com/p/122075/Service-Autopilot/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,457)](https://www.capterra.com/p/127994/Jobber/reviews/)

$49/month

Price

$39/month

4.0

Features

4.3

3.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/122075-127994/Service-Autopilot-vs-Jobber)

[FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.29 (401)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

vs

[GorillaDesk](https://www.capterra.com/p/130290/GorillaDesk/)[4.83 (276)](https://www.capterra.com/p/130290/GorillaDesk/reviews/)

$350/month

Price

$49/month

4.1

Features

4.6

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/130290-146076/GorillaDesk-vs-FieldRoutes)

[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/)[4.08 (139)](https://www.capterra.com/p/122075/Service-Autopilot/reviews/)

vs

[SortScape](https://www.capterra.com/p/147236/SortScape/)[4.93 (108)](https://www.capterra.com/p/147236/SortScape/reviews/)

$49/month

Price

$11/month

4.0

Features

4.7

3.8

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/122075-147236/Service-Autopilot-vs-SortScape)

[FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.29 (401)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

vs

[RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.90 (148)](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

$350/month

Price

$199/month

4.1

Features

3.9

4.2

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/78106-146076/Service-Assistant-vs-FieldRoutes)

[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/)[4.08 (139)](https://www.capterra.com/p/122075/Service-Autopilot/reviews/)

vs

[LawnPro](https://www.capterra.com/p/105508/LawnPro/)[4.63 (188)](https://www.capterra.com/p/105508/LawnPro/reviews/)

$49/month

Price

$39/month

4.0

Features

4.5

3.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/105508-122075/LawnPro-vs-Service-Autopilot)

[FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.29 (401)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

vs

[Mira](https://www.capterra.com/p/10002292/PestRegister/)[4.83 (30)](https://www.capterra.com/p/10002292/PestRegister/reviews/)

$350/month

Price

A$45/month

4.1

Features

4.5

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/146076-10002292/FieldRoutes-vs-PestRegister)

[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/)[4.08 (139)](https://www.capterra.com/p/122075/Service-Autopilot/reviews/)

vs

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,741)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

$49/month

Price

$79/month

4.0

Features

4.5

3.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/122075-140363/Service-Autopilot-vs-HouseCall-Pro)

[FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.29 (401)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

vs

[EviSane](https://www.capterra.com/p/179537/EviSane/) [4.86 (35)](https://www.capterra.com/p/179537/EviSane/reviews/)

$350/month

Price

€29.9/month

4.1

Features

4.7

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/146076-179537/FieldRoutes-vs-EviSane)

[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/)[4.08 (139)](https://www.capterra.com/p/122075/Service-Autopilot/reviews/)

vs

[SingleOps](https://www.capterra.com/p/176935/SingleOps/)[4.41 (107)](https://www.capterra.com/p/176935/SingleOps/reviews/)

$49/month

Price

$200/month

4.0

Features

4.3

3.8

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/122075-176935/Service-Autopilot-vs-SingleOps)