iHotelier vs Hotelizer PMS: Which is a better fit?

Ihotelier is very advanced and offers a lot of advanced features, ideal for medium and large hotels. It integrates perfectly with other Travelclick products.

Sometimes it would shut down or close out without warning. That could be due to the internet but either way it was a little annoying.

Interface was very user friendly and helped my company gain a much needed competitive edge.

Getting support from this organization is very difficult. Slow and often drop the ball.

The set up and integration team were totally professional and led us through a seamless process. They made it clear what steps to take, and were responsive queries.

I quit using the system and continued to get billed for up to a year afterwards...I might still be getting billed and annoying emails as though I was still a user.

The software was very easy to install and even easier to use. Some of my employees are not the best with technology but even they could figure it out.

It is an essential tool for an independent property. Having been a franchisee since purching our business we were fearful of losing business by going independent.

Overall choosing Hotelizer was a great choice and a great value for money product. I would definitely recommend this to other businesses.

It is a little bit difficult to customize the email and the invoices types.

It was a mere few hours of learning the ropes and with the great support team guiding and teaching us. The invoicing system is excellent, hours saved with everything on hand for you.

Suppport teams is not following up on problems.

We are very happy with the great service and highly recommend Hotelizer to all Hoteliers/Entrepreneurs.

You can not easily manage allotments. You can not manage your customers as suppliers also.

Really the best Hotel Software, excellent interface , and excellent customer support.

I don't think it's something I don't like. I find it to be within my expectations.