EventMobi vs vFairs: Which is a better fit?

The timely and responsive customer service offered by the EventMobi team was outstanding.

He only problem with EventMobi is that sometimes these events happen in places where connectivity can be hard to access, so having no internet connection ruins the purpose of the app.

Very smooth and seamless experience with using EventMobi. Pleased with the service and the quality of the application.

Attendees sometimes struggle with logging into the app because have forgotten password. Password reset often goes to spam or doesn't work.

The EventMobi team is amazing which is why we keep coming back to the product. We get excellent support and the app is really easy to use.

The incorrect links were inputted onto the virtual platform; this confused the attendees & speakers.

Diane D

Principal // Corporate Event Director // Event Planning

I love that you can make changes instantly - whether on your own, or with assistance from customer support. The follow up is always excellence, whenever I have had questions.

Some of the features were difficult at times to navigate.

Huge thumbs-us for the helping and responsive staff, from the sales process to the project managers. We liked the fact that it's back end is user friendly.

We feel that there were misunderstandings on the capabilities of the software and it created a problem the day of (which caused a mad scramble on our end to fix).

He showed a vested interest in our success and genuinely cared about project. Our three events have gone extremely events and we received great feedback from participants and senior leadership.

Hyoun H

CEO

Sessions did not start on time, wrong versions of session videos were played, users were unable to access chat rooms, exhibitor booths weren't working.

Customer service was super responsive and helpful, as well as a pleasure to work with, despite a sizable time-zone difference. Our questions and any issues were taken care of quickly and completely.

Also the training we had for speakers was to fast and confusing and left our speakers stressed so I had to do my own training to calm their minds.

Always patient and flexible. We had wonderful customer service from the techs during the actual event who were great with our presenters.

Hyoun H

CEO

There's no process to ensure that you get what you paid for. The lesson I learned from this experience: Expect to be abandoned on the day of the event.