# Compare M-Files vs Firmex Virtual Data Room 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare M-Files and Firmex Virtual Data Room based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/122215-131320/M-Files-vs-Firmex-Virtual-Data-Rooms

---

# M-Files vs Firmex Virtual Data Room Features and Cost Comparison

Last updated April 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

M-FilesFirmex Virtual Data Room2/4 selected

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.4 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

[Firmex Virtual Data Room](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/)[4.8 (356)](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/reviews/)

[## M-Files](https://www.capterra.com/p/122215/M-Files/)[4.4 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

Based on [275 reviews](#user-reviews)

Positive

238

Neutral

26

Negative

11

[## Firmex Virtual Data Room](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/)[4.8 (356)](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.9

Reviews Sentiment

AM

JU

Based on [356 reviews](#user-reviews)

Positive

352

Neutral

3

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 28,647 reviews from document management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

63%Fit

Missing features

Feature ratings

Document Editing

NA

Secure Data Storage

4.7

Document Storage

4.7

Mobile Access

4.5

Email Management

NA

63%Fit

Missing features

Feature ratings

Document Editing

NA

Secure Data Storage

4.9

Document Storage

4.7

Mobile Access

4.1

Email Management

NA

User satisfaction

User satisfaction

4.4

User reviews[275](https://www.capterra.com/p/122215/M-Files/reviews/)

Ease of use

4.2

Functionality

4.4

Value for money

4.3

Customer support

4.2

User satisfaction

4.8

User reviews[356](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.9

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

M-Files serves a variety of industries and business document management needs for mid-market to Enterprise global B2B companies.

Best for

Professionals across a variety of industries trust Firmex to support their most critical processes, including due diligence, corporate finance, compliance, litigation, audits and more.

## User reviews

Pros & cons

VR

Verified Reviewer

Project Manager

> "It’s a solid platform for document management, especially for businesses that need better organization, security, and workflow control...."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7142990)

NM

Nicolas M.

Director

> "After letting our subscription lapse (which we understood to cover support and updates only), we lost ALL access to our vault — our own..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025)

Utsav G.

Technical Analyst

> "It has collaboration with Microsoft so if i create a word document i can directly access that via my word, No need to open other..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7119841)

TB

Tushar B.

Application Tester

> "The major limitation that I came across is that the learning curve may be very high to the new users, particularly on how to establish the..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008840)

MH

Michael H.

Security Analyst

> "The metadata-driven approach allows us to categorize and manage content efficiently, and version control ensures our teams always have the..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015183)

KL

Kandil L.

Procurement

> "Support is not up to the mark as it's slow and if you stuck you can not go further. As it has too much feature sometimes confusing."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7047032)

MJ

Moriessa J.

Payments Analyst

> "It made it easier to manage and track my payment related documents across different departments. Once you get a hang of it, it helps..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7025405)

MR

Marvin R.

IT Manager

> "I am having issues with the Windows Explorer integration as my file links would break after a Windows update and have to relink."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6835842)

RK

Robert K.

Head Instructor

> "The system enables central storage of all documents and content, making information quickly retrievable and avoiding redundant data."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017632)

MS

Mohamed S.

Data Analyst

> "We had some lag on larger files across devices in updating and occasionally this led to version confusion during team reviews."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6814892)

CW

Chad W.

Managing Director

> "More so, one of the major wins for me is the reduction of manual steps in document routing, so it kind of makes my day-to-day work feel..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7004232)

NM

Nicolas M.

Director

> "This appears to be by design. When we raised this with their Australian partner Storata, we were threatened with "equal and aggressive..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025)

CW

Chad W.

Managing Director

> "The thing I like most about M-Files is that it consolidates all things in one place so you do not have to search through multiple drives..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7004232)

VR

Verified Reviewer

Project Manager

> "One thing I didn’t like is that there can be a learning curve, especially for users who are used to normal folder systems."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7142990)

KW

Kelvin W.

Chief Executive Officer

> "I also like using the automated file backup features: documents, images and presentations are saved as they're being edited."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7013037)

KW

Kelvin W.

Chief Executive Officer

> "Sometimes M-Files can't save a file properly, for example, if the internet connection is temporarily unstable."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7013037)

VR

Verified Reviewer

Sr cloud admin

> "M file offers and support various core componemnts like documents control,process automation and enterprise level security which makes it..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6577420)

KMH

Kai-Manuel H.

Senior Technical Consultant

> "It offers many possibilities, but also restricts M-Files in many places and unfortunately causes errors again and again due to Windows..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6540681)

Ishant S.

Chief Marketing Officer.

> "The site has as well enhanced cross departmental co-operation, where marketing, operations, and finance are operating in the same platform."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008109)

GD

Gill D.

Strategy and Improvement manager

> "no longer able to share links for multiple documents, teams integration is limited, have to download docs to change or save,"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6621578)

PC

Pavnesh C.

Business Development Manager

> "I like M-Files’ metadata-driven organization and powerful search, which makes finding and managing documents efficient and intuitive."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7028803)

SB

Simon B.

Head of technology

> "It a bit costly to pay monthly but worth the cost, also the customer support team is slow in responding , take a lot of time"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017628)

GD

Guibril D.

Ingeenier

> "My experience is really positive; the software really simplifies the management of files and improves the collaboration between teams."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7043785)

AK

Anurag K.

Senior Business Development Representative

> "Sometimes the file search showed error for duplicate file type."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7033754)

TS

Taylor S.

Students Director

> "M-files serves as a reliable choice for daily document management, offering a range of features and integration options."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7039944)

NM

Nicolas M.

Director

> "Our business records are effectively held hostage."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025)

Daniel G.

President

> "It’s reduced the time spent searching for files, improved collaboration across departments, and made version control virtually foolproof."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325)

Utsav G.

Technical Analyst

> "so yes it is very least liked feature and it is costly as per indian standards"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7119841)

NM

Nicolas M.

Director

> "The search functionality and metadata organisation were genuinely useful for managing business records."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025)

Monica M.

Senior Technical Recruiter

> "Search Limitations and Customization Cost are the least facts of M-Files"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6646768)

SS

Shivanshi S.

Documentation Writer

> "I love how it streamlines collaboration and keeps everyone on the same page with automated workflows and clear version control."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7042426)

VR

Verified Reviewer

Office Administrator

> "The interface can be a bit overwhelming at first."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7012702)

DS

Dana S.

Patent Attorney

> "Thanks to continuous updates and modern web interfaces, our customers remain permanently flexible and can implement new requirements..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015325)

SS

Shivanshi S.

Documentation Writer

> "The interface can feel a little overwhelming at first."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7042426)

TS

Taylor S.

Students Director

> "Great for organizing files by using meta-data instead of relying on traditional folder-based storage solutions."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7039944)

LM

Luka M.

IT Manager

> "Manage sync with security groups is not available."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6594098)

AS

Ashish S.

SENIOR MS ENGINEER

> "Quickly finds documents based on content, workflow automation and integration flexibility turns out to be most valuable features"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7021593)

NK

Ngiria K.

mechanical design engineer

> "M files does not have good diagnostics and logging tools"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6595865)

TB

Tushar B.

Application Tester

> "Moreover, the user-friendly interface and the safe permissions allow easy and carefree collaboration in terms of the platform."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008840)

KMH

Kai-Manuel H.

Senior Technical Consultant

> "It is also not possible to run the server with a different operating system."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6540681)

KW

Kelvin W.

Chief Executive Officer

> "The ability to share folders with specific teams/departments is also useful for us."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7013037)

DS

Dana S.

Patent Attorney

> "Everything I didn't like was resolved with fixes in the new version."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015325)

DS

Dana S.

Patent Attorney

> "The simple integration with Microsoft SharePoint Online provides businesses us with quick and easy access to the software."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015325)

KK

Kat K.

Manager

> "Complex integrations could be a real headache if you fail to analyse the project very detailly in the very early stages."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4879899)

Daniel G.

President

> "M-Files has brought structure, transparency, and efficiency to how we handle documents and projects."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325)

NS

Niraj S.

Marketing and Operations

> "User interface could feel outdated."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6622635)

Daniel G.

President

> "I love that everything is organized by metadata rather than location, which saves time and prevents version mix-ups."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325)

AM

Abhijit M.

IT HEAD

> "I am struggling to get proper support in INDIA."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6364257)

AO

Angela O.

Database Administrator

> "M-Files sharing and versioning features have appealed the most to me and that’s why I choose M-Files over any other document management..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7004665)

AK

Ania K.

Sales Operations Manager

> "I didn't face even a ioata of problem while using this."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6556847)

KR

Kirthik R.

Digital Marketing Executive

> "Also having the ability to automatically send renewal reminders and classify certificates and evaluations depending on properties is..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6595809)

Willem L.

Frontend Chapter Lead

> "What I don't like about the M-Files is how difficult it is to get used to the user interface: it must be improved."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4918662)

MJ

Moriessa J.

Payments Analyst

> "I deal with a lot of transactions record as a payments agent and it makes it easy to locate the right file instantly."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7025405)

KK

Kat K.

Manager

> "The documentation is not always clear and helpful."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4879899)

SS

Shivanshi S.

Documentation Writer

> "Everything is centralized, well-organized, and trackable, which has boosted productivity and made collaboration much smoother."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7042426)

ED

Eudes D.

Web Developer

> "Additionally, the search feature could use some improvement, as it can be difficult to find the exact document you are looking for."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4530512)

Daniel G.

President

> "The approval workflows and audit trails also make compliance and accountability effortless."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325)

ED

Eudes D.

Web Developer

> "One downside of using M-Files is that it can be expensive for large organizations."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4530512)

NS

Nikhil S.

Marketing Lead

> "Making workflows was easy once we learned the basics, and we quickly converted manual tasks like approvals and document storage into..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6630653)

RM

Resa M.

Senior Data Engineer

> "Additionally, the setup process can be a bit long and complicated for those who are unfamiliar with the software."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4552633)

RK

Robert K.

Head Instructor

> "Regular tasks are completed highly efficiently and with significant time savings, whether in a ten person operation or with hundreds of..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017632)

RM

Resa M.

Senior Data Engineer

> "I dislike that the software can be a bit expensive for smaller teams or businesses."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4552633)

JM

Jason M.

Director of Marketing

> "The automated workflows simplify document approvals without relying on email."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7034853)

VR

Verified Reviewer

Sales Manager

> "This software makes you dependent and if want to change it with another software it is almost impossible. If you want to switch, you need..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2410550)

TB

Tushar B.

Application Tester

> "I preferred the most the efficiency with which M-Files manages documents by metadata rather than folders."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008840)

VR

Verified Reviewer

Civil Engineer

> "It creates synchronization problems in places where the internet connection is not reliable and there may be version problems."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2704088)

KMS

Konjengbam Mitindra S.

Business Development Representative

> "At first I was finding hard where to even login but after getting access, I came to know the robustness and the strength of this..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7009554)

Bora D.

Technical Sales Manager

> "It is quite slow honestly, you need time to upload or download a data."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2811108)

JL

James L.

Recruitment Consultant

> "M-Files has collaboration tools that allows us to work together and collaborate on our documents."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6550357)

Bora D.

Technical Sales Manager

> "I can not say it is bad software however biggest disadvantage is; its speed!"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2811108)

[View Reviews](https://www.capterra.com/p/122215/M-Files/reviews/)

AM

Adiran M.

Analyst

> "I can access all different data rooms with just 1 path and 1 authentication."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___7055013)

CS

CRISTINA S.

GIS Specialist

> "I did not like the set-up where I have to create redundant folders for users with read only permission..."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6822384)

JU

Joshua U.

IT Security Operations

> "Most flexible access control features work for us based on the nature of our business as a financial..."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6817280)

LJ

Lars J.

Mergers and Acquisition Advisor

> "Cons: Overpriced USB-archives for 3-day delivery, tricky settings, clunky Q&A tracker, and frequent..."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6884974)

PM

Patrick M.

Paralegal

> "I do think that your customer service is probably your greatest strength and the people who work in that..."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___7049104)

AP

Andrea P.

Finance Administrative Assistant

> "How to edit or move/reorder files is a bit challenging to figure out if new to the system."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___7130872)

AG

Allison G.

Business Manager

> "Firmex is well laid and it is great to be able to create your own folder structure and numbering, as..."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6796188)

TV

Tori V.

Administrator

> "You can only download with a folder path included if you click the "Download" button without checking..."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6485227)

CH

Christina H.

System Administrator

> "Administrators down to users find this platform to be very user friendly but still provides the security..."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___7137096)

DS

Denis S.

Director

> "The new Documents window, it is too "comic-ey" and distracts from the material, it should be more..."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6662742)

SM

Sean M.

Director

> "I also have a package that offers an unlimited amount of data rooms for my annual subscription. "

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6322643)

IC

IAN C.

CONSULTANT - COMMERCIAL

> "Some minor navigation/permission issues in terms of user roles/profiles."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6862096)

JM

Joshua M.

Legal Assistant

> "I also like the ability to create as many user groups as required."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6816003)

RP

Reese P.

Investment Banking Analyst

> "Sometimes the Q&A tracker is a bit difficult to use, especially when seeing new questions."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6822167)

WC

Will C.

Associate, Capital Markets

> "Relative to Box and Intralinks, I have enjoyed my experience with Firmex's VDR and it has been extremely..."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6495605)

AW

Amy W.

Senior Vice President

> "It is unusual to speak to a person for customer support these days."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___7113701)

NL

Nicole L.

Investment Banking Associate

> "I really appreciate how clean and intuitive the interface is—especially when it comes to moving folders..."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6867899)

SW

Samuel W.

Investment Banking Analyst

> "I dislike how FirmEx does not have sales reps "wining and dining". If it were up to me, this fact alone..."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___5039435)

AW

Amy W.

Senior Vice President

> "Firmex is user-friendly, even for a first time user, which most of our clients (and often buyers) are."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___7113701)

BN

BARBARA N.

paralegal

> "Sometimes I have trouble moving around categories that were entered into the wrong area."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6312036)

JD

Jon D.

IT Trainer and Systems Support Specialist

> "It's a reliable and secure platform that made sharing confidential documents with internal teams and..."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6805778)

KS

Kerstin S.

Paralegal

> "I do not love the small scroll bar for the indexing. "

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6671360)

JD

Jon D.

IT Trainer and Systems Support Specialist

> "The built-in Q&A feature was especially useful for managing buyer queries without losing track of any..."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6805778)

TF

Taylor F.

Associate

> "the search function when adding users to the vdr can be iffy at times."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6185096)

JM

Joshua M.

Legal Assistant

> "It has been good, I particularly appreciate how quickly the team responds to inquiries and solves issues..."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6816003)

AP

Anurag P.

M&A Analyst

> "The website gets buggy sometimes and a small document takes a long time to get uploaded but that happens..."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___5072799)

MC

Mike C.

Vice President and Associate General Counsel

> "She really took the time to make sure I was satisfied with her answer and could upload documents to the..."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6863466)

AM

Andy M.

Director

> "Uploading of documents often stalls requiring further intervention to upload documents."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___4929432)

PM

Pratik M.

Chief Operating Officer

> "The ease of use, ability to create the data room and the Q&A function built into the tool to manage all..."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6315218)

JH

Jeppe H.

Senior Manager, Treasury

> "I find it a bit difficult to manage permissions and groups."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___4995288)

AG

Allison G.

Business Manager

> "A great tool for clients and opposing solicitors to be able to access due diligence documents quickly..."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6796188)

VR

Verified Reviewer

Analyst

> "It is hard to use on a mobile phone and use from a mobile application standpoint"

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___4866279)

AW

Amy W.

Senior Vice President

> "The people I've spoken to are always helpful and stick with you even when the problem is complex."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___7113701)

SP

Sunny P.

Paralegal

> "I had ppl email me that they had access and no longer have access."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___4850316)

PR

Patrick R.

Associate

> "Very prompt responses from customer service, overall very easy to use data room and best price offered"

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___7068532)

SP

Sunny P.

Paralegal

> "Its not clear what "Add Directory" is."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___4850316)

RP

Reese P.

Investment Banking Analyst

> "Additionally, the VDR is very safe and the watermarking feature is great."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6822167)

JL

Joseph L.

Of Counsel

> "The initial set up of a new matter is somewhat cumbersome. "

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6241478)

DS

Denis S.

Director

> "Simplicity and usefulness of the platform allow one to conduct their business without losing energy on..."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6662742)

CJ

Christophe J.

IB Analyst

> "This is by far (and agreed unanimously across our firm) my biggest piece of feedback: the mechanism for..."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___3684062)

VU

Viorel U.

managing partner

> "Overall experience and quality on par with the best VDR providers."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___7068474)

HL

Hilda L.

Legal Administrative Assistant

> "There are no features that I dislike or feel that we are missing"

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___5071202)

AP

Andrea P.

Finance Administrative Assistant

> "It is very user friendly and style or format is well organized."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___7130872)

WR

Wes R.

Vice President

> "Sometimes the order of which files drop in is messed up so have to reorganize it"

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___3648594)

LJ

Lars J.

Mergers and Acquisition Advisor

> "Pros: Firmex VDR is intuitive, secure, with great support and flexible pricing."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6884974)

EK

Edward K.

SVP of Finance & Analytics

> "The advanced controls are not as intuitive and relied on the customer support to guide our team."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___4344689)

SO

Salvador O.

Project Engineer

> "It's easy to use even without previous knowledge of the platform functionalities."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___7136387)

KS

Kristina S.

Senior Paralegal

> "Like anything else, getting started was the hardest part."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6280190)

SW

Sean W.

Director, FPnA MnA

> "Ease of use, the layout and overall look and feel is quite appealing and intuitive, next steps feel..."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6848031)

DB

Dylan B.

Analyst

> "Sometimes I sit and wait for files to open for multiple minutes."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___3855859)

TW

Timothy W.

CFO

> "File uploading is a breeze and the layout is intuitive."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___7005934)

NR

Nicolas R.

Partner

> "No particular issue sometimes pages can be slow to load in viewer but kind of expected"

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___4256942)

PP

Pieter P.

Director

> "Also, performance (uploading) is okay."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___7037306)

TM

Tony M.

Chief Business Officer

> "I rarely find extenal parties that have trouble with our data room. "

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___3796702)

DL

Donald L.

PSM Specialist

> "Firmex is easy to use, secure, and enables us to share required documentation with external auditors."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6348896)

TP

Tammi P.

CFO

> "Reviewing permissions granted to specific users is not that easy"

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___3583158)

PP

Pieter P.

Director

> "Userfriendly interface and fast-responding staff."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___7037306)

PP

Peter P.

VP Treasury

> "Changing certain settings can be challenging and not intuitive."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___4781791)

VU

Viorel U.

managing partner

> "Reasonably easy to use, good value for money."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___7068474)

TM

Tony M.

Chief Business Officer

> "It takes me a while to get the information I'm lookign for."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___3796702)

VU

Viorel U.

managing partner

> "Good Q&A module."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___7068474)

MM

Michael M.

Investment Banking Analyst

> "The overall Firmex system seems to crash 1-2 a year."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___3552587)

PM

Patrick M.

Paralegal

> "Customer support is always available and helpful. "

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___7049104)

MB

Matthew B.

Senior Associate

> "Frequent login prompt is a downside."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___4219923)

SO

Salvador O.

Project Engineer

> "My experience with the support has been very good."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___7136387)

TT

Tony T.

CEO

> "I do not like the plain looking interface."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___3843739)

MC

Mike C.

Vice President and Associate General Counsel

> "I felt like Firmex was invested in me and wanted me to have good user experience."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6863466)

NL

Noel L.

VP Operations

> "The bulk download was hard to find. "

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___4082691)

IC

IAN C.

CONSULTANT - COMMERCIAL

> "General ease of use, and availability of high-quality support."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6862096)

AS

Andrea S.

Associate

> "Sometimes it is slower than it should be."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___4596104)

PG

Paul G.

CFO

> "Firmex Virtual Data Room is easy to use, secure, and reliable."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___7031956)

MS

Mitul S.

Tech M&A

> "Cannot set viewing restriction for single file"

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___2860123)

IC

IAN C.

CONSULTANT - COMMERCIAL

> "Excellent value for money compared to competitive products."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6862096)

PP

Philip P.

Consultant

> "I can’t believe intralinks is so big and yet their vdr is horrendous. "

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___3470908)

BS

Bill S.

VP, Market Access

> "The VDR was easy to use, secure, and provided all of the functionality that our team requires."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6350162)

CL

Connie L.

Corporate Secretary

> "Downloading the entire database is not easy and takes a lot of time."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___2856125)

SM

Sean M.

Director

> "This is flexible and very helpful, when we have several deals on the go at once."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6322643)

SL

Stephanie L.

VP

> "importing and exporting documents can be problematic (e.g. files too large, titles too long)"

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___2780069)

SM

Sean M.

Director

> "The product is intuitive and every user we have invited into the data room finds it simple to use. "

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___6322643)

JS

Joe S.

Senior Manager

> "Integration with internal systems was a little cumbersome, but that is a cause of internal IT..."

[See full review](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#Capterra___2627721)

[View Reviews](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/reviews/)

## User interface

[M-Files](https://www.capterra.com/p/122215/M-Files/)

4.37 (275)

4.79 (356)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Access Expiration Management

150

Important

Activity Dashboard

120

Important

M-Files

Top features

35/47

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Content Management
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Document Automation
-   Document Capture
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Review
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Recovery
-   File Sharing
-   Forms Management
-   Full Text Search
-   Generative AI
-   Metadata Extraction
-   Mobile Access
-   Offline Access
-   Optical Character Recognition
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Tagging
-   Task Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/122215/M-Files/#features)

Firmex Virtual Data Room

23/47

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Content Management
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Document Automation
-   Document Capture
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Review
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Recovery
-   File Sharing
-   Forms Management
-   Full Text Search
-   Generative AI
-   Metadata Extraction
-   Mobile Access
-   Offline Access
-   Optical Character Recognition
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Tagging
-   Task Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/#features)

### Recognition

M-Files is recognized as a top-rated tool in 2 Capterra Shortlist reports

Firmex Virtual Data Room is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value Virtual Data RoomSoftware (2023) 

Best Value Virtual Data RoomSoftware (2022) 

### Deployment & support

M-Files

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Firmex Virtual Data Room

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

M-Files

-   By M-Files
-   Located in United States
-   Founded in 1989

Firmex Virtual Data Room

-   By Firmex
-   Located in Canada
-   Founded in 2006

## Popular Comparisons

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,480)](https://www.capterra.com/p/161425/Drive/reviews/)

Contact vendor for pricing

Price

$7/month

4.4

Features

4.6

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/122215-161425/M-Files-vs-Drive)

[Firmex Virtual Data Room](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/)[4.79 (356)](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/reviews/)

vs

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,480)](https://www.capterra.com/p/161425/Drive/reviews/)

Contact vendor for pricing

Price

$7/month

4.6

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4.6

4.7

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4.7

[View full comparison](https://www.capterra.com/compare/131320-161425/Firmex-Virtual-Data-Rooms-vs-Drive)

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,549)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Contact vendor for pricing

Price

$7/month

4.4

Features

4.6

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/122215-247901/M-Files-vs-Google-Workspace)

[Firmex Virtual Data Room](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/)[4.79 (356)](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,549)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Contact vendor for pricing

Price

$7/month

4.6

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131320-247901/Firmex-Virtual-Data-Rooms-vs-Google-Workspace)

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,686)](https://www.capterra.com/p/161304/OneDrive/reviews/)

Contact vendor for pricing

Price

$1.99/month

4.4

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/122215-161304/M-Files-vs-OneDrive)

[Firmex Virtual Data Room](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/)[4.79 (356)](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,686)](https://www.capterra.com/p/161304/OneDrive/reviews/)

Contact vendor for pricing

Price

$1.99/month

4.6

Features

4.4

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/131320-161304/Firmex-Virtual-Data-Rooms-vs-OneDrive)

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.35 (5,430)](https://www.capterra.com/p/1167/SharePoint/reviews/)

Contact vendor for pricing

Price

$5/month

4.4

Features

4.3

4.2

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/1167-122215/SharePoint-vs-M-Files)

[Firmex Virtual Data Room](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/)[4.79 (356)](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/reviews/)

vs

[Datasite Diligence Virtual Data Room](https://www.capterra.com/p/130910/Datasite-Diligence/)[4.73 (143)](https://www.capterra.com/p/130910/Datasite-Diligence/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/130910-131320/Datasite-Diligence-vs-Firmex-Virtual-Data-Rooms)

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,071)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

Contact vendor for pricing

Price

$6/month

4.4

Features

4.6

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/122215-227157/M-Files-vs-Microsoft-365)

[Firmex Virtual Data Room](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/)[4.79 (356)](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/reviews/)

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[Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,631)](https://www.capterra.com/p/148766/Box/reviews/)

Contact vendor for pricing

Price

$20/month

4.6

Features

4.4

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/131320-148766/Firmex-Virtual-Data-Rooms-vs-Box)

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,822)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/)

Contact vendor for pricing

Price

$9.99/month

4.4

Features

4.7

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/122215-227146/M-Files-vs-Microsoft-Word)

[Firmex Virtual Data Room](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/)[4.79 (356)](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/reviews/)

vs

[Ideals Virtual Data Room](https://www.capterra.com/p/130909/iDeals-Virtual-Data-Room/)[4.79 (318)](https://www.capterra.com/p/130909/iDeals-Virtual-Data-Room/reviews/)

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Price

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4.6

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/130909-131320/iDeals-Virtual-Data-Room-vs-Firmex-Virtual-Data-Rooms)