# Compare M-Files vs dotloop 2026 | Capterra > Unsure of what to choose? Check Capterra to compare dotloop and M-Files based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/122215-136372/M-Files-vs-dotloop --- # dotloop vs M-Files Features and Cost Comparison Last updated April 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: dotloopM-Files2/4 selected [dotloop](https://www.capterra.com/p/136372/dotloop/)[4.7 (675)](https://www.capterra.com/p/136372/dotloop/reviews/) [M-Files](https://www.capterra.com/p/122215/M-Files/)[4.4 (275)](https://www.capterra.com/p/122215/M-Files/reviews/) [## dotloop](https://www.capterra.com/p/136372/dotloop/)[4.7 (675)](https://www.capterra.com/p/136372/dotloop/reviews/) Starting Price $31.99/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.5 Customer Service 4.6 Reviews Sentiment Based on [675 reviews](#user-reviews) Positive 635 Neutral 19 Negative 21 [## M-Files](https://www.capterra.com/p/122215/M-Files/)[4.4 (275)](https://www.capterra.com/p/122215/M-Files/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.2 Customer Service 4.2 Reviews Sentiment Based on [275 reviews](#user-reviews) Positive 238 Neutral 26 Negative 11 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 22,050 reviews from digital signature software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 63%Fit Missing features Feature ratings Electronic Signature 4.8 Signature Capture NA Data Security 4.3 Multi-Party Signing 4.6 Signature Creation NA \--%Fit Missing features Not enough reviews Feature ratings Electronic Signature 4.3 Signature Capture NA Data Security \-- Multi-Party Signing NA Signature Creation NA User satisfaction User satisfaction 4.7 User reviews[675](https://www.capterra.com/p/136372/dotloop/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.5 Customer support 4.6 User satisfaction 4.4 User reviews[275](https://www.capterra.com/p/122215/M-Files/reviews/) Ease of use 4.2 Functionality 4.4 Value for money 4.3 Customer support 4.2 Price starts from Price starts from $31.99Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for dotloop is a real estate transaction management software designe for real estate brokers, agents, teams, and transaction coordinators. Best for M-Files serves a variety of industries and business document management needs for mid-market to Enterprise global B2B companies. ## User reviews Pros & cons JC Jim C. REAL ESTATE AGENT > "it has worked very well and I have learned to by pass the modification issue by making my changes in a pdf writeable program 1st and..." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6871826) Suzanne F. Director of Operations > "Some of the customization tools can be a tad confusing, namely when you switch real estate brokerages." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___7123326) Carla J. Realtor > "The platform's ability to facilitate real-time updates and interaction with other users makes your workflow more efficient. While there..." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6508415) RE Roxana E. Broker > "Glide's free account outshines this supposed premium service in every aspect. And let's not forget \[sensitive content hidden\] from..." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6394515) AK Aryn K. Transaction Coordinator > "I appreciate the way it autofills both text and signatures, and how it time stamps signatures so that I don't have to add a date at..." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6475008) RE Roxana E. Broker > "To add insult to injury, the system crashes during peak usage, making it near impossible to submit offers promptly." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6394515) DB Danielle B. Null > "You can share with multiple people and each person can easily sign their part!" [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___7173626) WR William R. Team Lead > "While many features were easier than the new system we are using, the lack of ability to integrate with our CRM was a real problem" [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6805108) GB Gregory B. Manager > "Huge time savings when interfacing with my tenants for all lease related signing, initialing, authenticating, and sharing." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6405187) Carla J. Realtor > "Occasional glitches or slow performance, especially when working with large files." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6508415) TL Tyler L. Realtor > "Its intuitive interface, real-time updates, and digital signatures save time and make the process seamless for everyone involved." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6592939) JK Josephine K. Realtor > "great. Besides the fact I could not access documents on multiple occasions due to viewing restrictions." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6473015) AK Aryn K. Transaction Coordinator > "I find the program to be complimentary to others in terms of keboard shortcuts which has also allowed me to be efficiant and not waste..." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6475008) SM Stephanie M. Owner > "I can’t access dotloop through my cell phone when I’m not in the office." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6434655) AK Aryn K. Transaction Coordinator > "I appreciate that they have the app so that I can both work remotely and be notified on my phone when sigantures occur." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6475008) TL Tyler L. Realtor > "Additionally, some clients find it a bit overwhelming at first, especially if they’re not familiar with digital platforms." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6592939) SM Stephanie M. Owner > "The dashboard is helpful in notifying me when a client has finished signing documents. " [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6434655) RE Roxana E. Broker > "This premium business account software turned out to be a monumental disappointment. Despite Drew's sales pitch promising the world,..." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6394515) Suzanne F. Director of Operations > "It's worth the money, and reliable for all your real estate transaction needs!" [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___7123326) JEM Juanita E. M. Broker of Record > "It is not used by all parties in a transaction." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6445161) SK Sheila K. Field and Product Marketing Manager > "I really like the ability to have real time collaboration and built in e-signatures." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6809634) MC Maria C. REALTOR > "PRGRAM AND IT IS NOT AT ALL ORGANIZED AND HAS TOO MANY STEPS TO GET THE CONTRACT SIGNED AND THEN TO ADMIN FOR REVIEW. " [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6153677) VR Verified Reviewer Co-Owner > "Dotloop has a great system, we used it mostly in our real estate transactions for digital signature, transaction management and general..." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4936362) JJ Julie J. Real Estate Assiciate Broker > "I do not have a PC or laptop." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6622964) GS George S. Senior Recruiter > "Dotloop is a highly effective transaction management platform tailored for real estate professionals." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6617557) VR Verified Reviewer Co-Owner > "We have never had a client that is ok with us sharing this data to other companies, much less a competitor in our industry." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4936362) WR William R. Team Lead > "I like the ability to modify documents easier than some other e-signature programs" [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6805108) RE Roxana E. Broker > "Avoid this company at all costs." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6394515) KG Karen G. Realtor > "I have been using that loop for eight years in my real estate business and it makes my workflow that much easier" [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6819277) VR Verified Reviewer Co-Owner > "The worst part of dotloop is they have been bought by Zillow and now shares the data with them." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4936362) KY Kristal Y. Personal > "It made me feel secure when using it; my relator sent it to me for my purchase offer." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6623019) AG Andrew G. Real Estate Broker > "Many agents I know have this very same complaint, to the point where we have started adding comments in our MLS listings that say "Do..." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4842018) TH Tracey H. mca > "It is easy to edit documents and place signatures." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6879225) JK Jeri K. Realtor > "Learning is the most difficult part when beginning learning process for a new system" [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4904778) MV Mike V. Realtor > "Keeping all my files secure and organized for years is no issue at all." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6441415) DC Deborah C. SALES AGENT > "I deal with a lot of elderly sellers who only have one email address. " [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6258212) TH Tracey H. mca > "Overall I've had positive experiences with dotloop even though zillow owns them." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6879225) AG Andrew G. Real Estate Broker > "So in a best case scenario my Loops become disorganized, and in a worst case scenario I can't even look at the offer unless I make a..." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4842018) AK Aryn K. Transaction Coordinator > "I find it to be the most fluid of the e-sign platforms I've used." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6475008) AG Andrew G. Real Estate Broker > "There are probably more features to the software that I don't use (and perhaps, am not even aware of) but for my needs it's just fine...." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4842018) RM Ryan M. Realtor > "Dotloop provides a huge convenience for clients to be able to sign from their phone or computer anywhere they are." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4927589) AG Andrew G. Real Estate Broker > "Probably, in large part because Dotloop is more expensive than many of its competitors, and in the more than half-decade I've been..." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4842018) AK Aryn K. Transaction Coordinator > "It has expedited the pace at which I can work." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6475008) JH Juan H. Realtor > "It doesn’t work with every broker, I just found that out" [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6312287) KB Kimberly B. Real Estate Agent > "Being able to organize all of our Real Estate Transactions and their documents, from start to finish, in one file, makes home buying..." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4283487) BC Barrett C. Real Estate Agent > "I also understand from other Agents that similar products are not as desirable and that they would rather us create documents for..." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___3779827) Carla J. Realtor > "What I like most about Dotloop is its user-friendly interface and simplicity." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6508415) VR Verified Reviewer Internal Sales Representat > "Occasionally tips may cover the documentś text, very annoying, the reports lack expanded options, ie, Client Report, there are some..." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___3322909) MP Mark P. Realtor Administrator > "We have only had one instance of downtime and it was resolved within an hour and there was a workaround provided so we did not have to..." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4907705) LG Lindsay G. COO > "I dont like that you cant always add information when not asked to add it." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___3757117) SD Scott D. CEO > "Their customer service is the best I've ever experienced" [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6562177) DG Douglass G. REALTOR Sales Associate > "Too many documents that are not used or needed." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4217203) Anuj C. CEO > "I also like how you can handle multiple documents organized within a project." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6030934) CM Chiketa M. Managing broker > "I didn’t like when I left my agency I couldn’t get access to my documents on my new account. But I just had to ask the previous company..." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___3441734) MC Mike C. Sales Associate > "Its easier to use than a lot of the other electronic signature apps but it is limited in its extra functions and you have to pay for it..." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6328829) CB Cheryl B. Realtor & Interior Designer > "I tried to move to Doc-U-Sign and found it wasn't as user-friendly." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___3793534) BS Barb S. Agent > "The best thing about Dotloop is the end user experience. " [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6635632) RB Ralph B. Real Estate Agent > "I didn't like that the pricing wasn't transparent. If you are more than just a realtor, you will have to get custom pricing. While I'm..." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___3024618) JM Jordan M. Corporate Training Manager > "It worked seamlessly without any issues." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6837159) CM Chari M. Tenant Relations > "The only reason I did not give the highest marks for dotloop is that I'm still in the learning process." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4082165) DL DAwn L. Post Closer > "Being a post closer in a title company, this app has saved me time, and re-signing fees. " [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6035364) RJ Rhee J. SRES Realtor > "There have been times that my client could not sign the forms, I've had to delete the signature box and reinstall that box to get it to..." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___3045355) DP Donald P. Broker > "This helps you stay on task and creates more organization. Plus, they now sync with the MLS." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6228205) GE Gabe E. Realtor > "The software is extremely buggy, limited in its functionality, not mobile friendly, and provides little to no remedy for its poor user..." [See full review](https://www.capterra.com/p/136372/dotloop/#SoftwareAdvice___3400340) GM Gene M. Realtor > "Templates for various real estate transactions and types of clients provide not just efficiency but significantly reduces errors and..." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4223445) GE Gabe E. Realtor > "Better not bump shift while writing in a large text box or your whole field will be deleted without any undo function." [See full review](https://www.capterra.com/p/136372/dotloop/#SoftwareAdvice___3400340) CL Cynthia L. Realtor > "Client signatures are very easy to obtain." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6562167) MB Merribeth B. Real Estate Broker > "Many agents cringe when having to use it. " [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4475331) LC Lisa C. REALTOR > "DotLoop allows your transaction to flow with ease and simplicity." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6256575) BH Ben H. Broker > "Only thing that sucks is I have alot of couples that use the same email and the system wont let me do that" [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___3308583) SM Stephanie M. Owner > "Useful software and very convenient pricing." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6434655) JP Julia P. Maintenance Coordinator > "The splitting documents function is not very feasible" [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___3383105) MR Melinda R. Managing Director > "It comes with great digital signature features and has been very effective" [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6061063) MM Marcy M. Agent Support Admin > "At times I've experienced issues when allowing a co-op agent access to my loop." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___3136065) MC Maria C. REALTOR > "THE FLOW OF THE ASSIGNED FIELDS ARE EASY FOR THE CLIENT TO SIGN." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6153677) JD Jonathan D. Realtor Salesperson > "Sometimes I find editing certain forms is a bit clunky." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___3132664) ZP Zach P. Healthcare Consultant > "Using Dotloop saved me so much time when setting up a lease agreement and signing remotely for my new apartment a few months ago." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4165349) ER Ekaterina R. Real estate agent > "You lose access to storage once you stop paying for software" [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___3527416) MP Mark P. Realtor Administrator > "Best signature/document file system available." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4907705) JD Janet D. Realtor > "Therefore, both of their signatures can not be signed electronically." [See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___3565221) [View Reviews](https://www.capterra.com/p/136372/dotloop/reviews/) VR Verified Reviewer Project Manager > "It’s a solid platform for document management, especially for businesses that need better organization, security, and workflow control...." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7142990) NM Nicolas M. Director > "After letting our subscription lapse (which we understood to cover support and updates only), we lost ALL access to our vault — our own..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025) Utsav G. Technical Analyst > "It has collaboration with Microsoft so if i create a word document i can directly access that via my word, No need to open other..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7119841) TB Tushar B. Application Tester > "The major limitation that I came across is that the learning curve may be very high to the new users, particularly on how to establish the..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008840) MH Michael H. Security Analyst > "The metadata-driven approach allows us to categorize and manage content efficiently, and version control ensures our teams always have the..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015183) NM Nicolas M. Director > "This appears to be by design. When we raised this with their Australian partner Storata, we were threatened with "equal and aggressive..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025) MJ Moriessa J. Payments Analyst > "It made it easier to manage and track my payment related documents across different departments. Once you get a hang of it, it helps..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7025405) VR Verified Reviewer Project Manager > "One thing I didn’t like is that there can be a learning curve, especially for users who are used to normal folder systems." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7142990) RK Robert K. Head Instructor > "The system enables central storage of all documents and content, making information quickly retrievable and avoiding redundant data." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017632) KW Kelvin W. Chief Executive Officer > "Sometimes M-Files can't save a file properly, for example, if the internet connection is temporarily unstable." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7013037) CW Chad W. Managing Director > "More so, one of the major wins for me is the reduction of manual steps in document routing, so it kind of makes my day-to-day work feel..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7004232) KL Kandil L. Procurement > "Support is not up to the mark as it's slow and if you stuck you can not go further. As it has too much feature sometimes confusing." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7047032) CW Chad W. Managing Director > "The thing I like most about M-Files is that it consolidates all things in one place so you do not have to search through multiple drives..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7004232) KMH Kai-Manuel H. Senior Technical Consultant > "It offers many possibilities, but also restricts M-Files in many places and unfortunately causes errors again and again due to Windows..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6540681) KW Kelvin W. Chief Executive Officer > "I also like using the automated file backup features: documents, images and presentations are saved as they're being edited." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7013037) GD Gill D. Strategy and Improvement manager > "no longer able to share links for multiple documents, teams integration is limited, have to download docs to change or save," [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6621578) VR Verified Reviewer Sr cloud admin > "M file offers and support various core componemnts like documents control,process automation and enterprise level security which makes it..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6577420) MR Marvin R. IT Manager > "I am having issues with the Windows Explorer integration as my file links would break after a Windows update and have to relink." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6835842) Ishant S. Chief Marketing Officer. > "The site has as well enhanced cross departmental co-operation, where marketing, operations, and finance are operating in the same platform." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008109) MS Mohamed S. Data Analyst > "We had some lag on larger files across devices in updating and occasionally this led to version confusion during team reviews." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6814892) PC Pavnesh C. Business Development Manager > "I like M-Files’ metadata-driven organization and powerful search, which makes finding and managing documents efficient and intuitive." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7028803) SB Simon B. Head of technology > "It a bit costly to pay monthly but worth the cost, also the customer support team is slow in responding , take a lot of time" [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017628) TS Taylor S. Students Director > "M-files serves as a reliable choice for daily document management, offering a range of features and integration options." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7039944) AK Anurag K. Senior Business Development Representative > "Sometimes the file search showed error for duplicate file type." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7033754) Daniel G. President > "It’s reduced the time spent searching for files, improved collaboration across departments, and made version control virtually foolproof." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325) NM Nicolas M. Director > "Our business records are effectively held hostage." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025) NM Nicolas M. Director > "The search functionality and metadata organisation were genuinely useful for managing business records." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025) Utsav G. Technical Analyst > "so yes it is very least liked feature and it is costly as per indian standards" [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7119841) SS Shivanshi S. Documentation Writer > "I love how it streamlines collaboration and keeps everyone on the same page with automated workflows and clear version control." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7042426) Monica M. Senior Technical Recruiter > "Search Limitations and Customization Cost are the least facts of M-Files" [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6646768) DS Dana S. Patent Attorney > "Thanks to continuous updates and modern web interfaces, our customers remain permanently flexible and can implement new requirements..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015325) VR Verified Reviewer Office Administrator > "The interface can be a bit overwhelming at first." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7012702) TS Taylor S. Students Director > "Great for organizing files by using meta-data instead of relying on traditional folder-based storage solutions." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7039944) SS Shivanshi S. Documentation Writer > "The interface can feel a little overwhelming at first." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7042426) AS Ashish S. SENIOR MS ENGINEER > "Quickly finds documents based on content, workflow automation and integration flexibility turns out to be most valuable features" [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7021593) LM Luka M. IT Manager > "Manage sync with security groups is not available." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6594098) TB Tushar B. Application Tester > "Moreover, the user-friendly interface and the safe permissions allow easy and carefree collaboration in terms of the platform." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008840) NK Ngiria K. mechanical design engineer > "M files does not have good diagnostics and logging tools" [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6595865) KW Kelvin W. Chief Executive Officer > "The ability to share folders with specific teams/departments is also useful for us." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7013037) KMH Kai-Manuel H. Senior Technical Consultant > "It is also not possible to run the server with a different operating system." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6540681) DS Dana S. Patent Attorney > "The simple integration with Microsoft SharePoint Online provides businesses us with quick and easy access to the software." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015325) DS Dana S. Patent Attorney > "Everything I didn't like was resolved with fixes in the new version." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015325) Daniel G. President > "M-Files has brought structure, transparency, and efficiency to how we handle documents and projects." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325) NS Niraj S. Marketing and Operations > "User interface could feel outdated." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6622635) Daniel G. President > "I love that everything is organized by metadata rather than location, which saves time and prevents version mix-ups." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325) AK Ania K. Sales Operations Manager > "I didn't face even a ioata of problem while using this." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6556847) AO Angela O. Database Administrator > "M-Files sharing and versioning features have appealed the most to me and that’s why I choose M-Files over any other document management..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7004665) Willem L. Frontend Chapter Lead > "What I don't like about the M-Files is how difficult it is to get used to the user interface: it must be improved." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4918662) KR Kirthik R. Digital Marketing Executive > "Also having the ability to automatically send renewal reminders and classify certificates and evaluations depending on properties is..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6595809) ED Eudes D. Web Developer > "Additionally, the search feature could use some improvement, as it can be difficult to find the exact document you are looking for." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4530512) MJ Moriessa J. Payments Analyst > "I deal with a lot of transactions record as a payments agent and it makes it easy to locate the right file instantly." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7025405) KK Kat K. Manager > "Complex integrations could be a real headache if you fail to analyse the project very detailly in the very early stages." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4879899) SS Shivanshi S. Documentation Writer > "Everything is centralized, well-organized, and trackable, which has boosted productivity and made collaboration much smoother." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7042426) AM Abhijit M. IT HEAD > "I am struggling to get proper support in INDIA." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6364257) Daniel G. President > "The approval workflows and audit trails also make compliance and accountability effortless." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325) ED Eudes D. Web Developer > "One downside of using M-Files is that it can be expensive for large organizations." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4530512) NS Nikhil S. Marketing Lead > "Making workflows was easy once we learned the basics, and we quickly converted manual tasks like approvals and document storage into..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6630653) RM Resa M. Senior Data Engineer > "Additionally, the setup process can be a bit long and complicated for those who are unfamiliar with the software." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4552633) RK Robert K. Head Instructor > "Regular tasks are completed highly efficiently and with significant time savings, whether in a ten person operation or with hundreds of..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017632) RM Resa M. Senior Data Engineer > "I dislike that the software can be a bit expensive for smaller teams or businesses." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4552633) JM Jason M. Director of Marketing > "The automated workflows simplify document approvals without relying on email." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7034853) KK Kat K. Manager > "The documentation is not always clear and helpful." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4879899) TB Tushar B. Application Tester > "I preferred the most the efficiency with which M-Files manages documents by metadata rather than folders." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008840) VR Verified Reviewer Sales Manager > "This software makes you dependent and if want to change it with another software it is almost impossible. If you want to switch, you need..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2410550) KMS Konjengbam Mitindra S. Business Development Representative > "At first I was finding hard where to even login but after getting access, I came to know the robustness and the strength of this..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7009554) VR Verified Reviewer Civil Engineer > "It creates synchronization problems in places where the internet connection is not reliable and there may be version problems." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2704088) GD Guibril D. Ingeenier > "My experience is really positive; the software really simplifies the management of files and improves the collaboration between teams." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7043785) Bora D. Technical Sales Manager > "It is quite slow honestly, you need time to upload or download a data." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2811108) JL James L. Recruitment Consultant > "M-Files has collaboration tools that allows us to work together and collaborate on our documents." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6550357) Bora D. Technical Sales Manager > "I can not say it is bad software however biggest disadvantage is; its speed!" [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2811108) [View Reviews](https://www.capterra.com/p/122215/M-Files/reviews/) ## User interface 4.68 (675) [M-Files](https://www.capterra.com/p/122215/M-Files/) 4.37 (275) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important dotloop Top features 30/37 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Approval Process Control - Archiving & Retention - Audit Trail - Authentication - Compliance Management - Contact Management - Contract/License Management - Customizable Fields - Data Security - Document Conversion - Document Management - Drag & Drop - Electronic Signature - Email Management - Encryption - File Sharing - Forms Management - Generative AI - Mobile Access - Mobile Signature Capture - Multi-Party Signing - Reminders - Reporting & Statistics - Signature Capture - Signature Creation - Single Sign On - Status Tracking - Team Collaboration - Template Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/136372/dotloop/#features) M-Files 24/37 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Approval Process Control - Archiving & Retention - Audit Trail - Authentication - Compliance Management - Contact Management - Contract/License Management - Customizable Fields - Data Security - Document Conversion - Document Management - Drag & Drop - Electronic Signature - Email Management - Encryption - File Sharing - Forms Management - Generative AI - Mobile Access - Mobile Signature Capture - Multi-Party Signing - Reminders - Reporting & Statistics - Signature Capture - Signature Creation - Single Sign On - Status Tracking - Team Collaboration - Template Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/122215/M-Files/#features) ### Recognition dotloop Best Value Real Estate Transaction ManagementSoftware (2022)  M-Files is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support dotloop Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos M-Files Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details dotloop - By dotloop - Located in United States - Founded in 2009 M-Files - By M-Files - Located in United States - Founded in 1989 ## 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