# Compare M-Files vs Dropbox Business 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare M-Files and Dropbox Business based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/122215-143068/M-Files-vs-Dropbox-Business

---

# M-Files vs Dropbox Business Features and Cost Comparison

Last updated April 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

M-FilesDropbox Business2/4 selected

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.4 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.5 (21,688)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

[## M-Files](https://www.capterra.com/p/122215/M-Files/)[4.4 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

Based on [275 reviews](#user-reviews)

Positive

238

Neutral

26

Negative

11

[## Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.5 (21,688)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

Starting Price

$11.99/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [21,688 reviews](#user-reviews)

Positive

19,895

Neutral

1,477

Negative

316

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 28,776 reviews from document management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

63%Fit

Missing features

Feature ratings

Document Editing

NA

Secure Data Storage

4.7

Document Storage

4.7

Mobile Access

4.5

Email Management

NA

84%Fit

High performer

Feature ratings

Document Editing

5.0

Secure Data Storage

4.7

Document Storage

4.7

Mobile Access

4.5

Email Management

4.3

User satisfaction

User satisfaction

4.4

User reviews[275](https://www.capterra.com/p/122215/M-Files/reviews/)

Ease of use

4.2

Functionality

4.4

Value for money

4.3

Customer support

4.2

User satisfaction

4.5

User reviews[21,688](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$11.99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

M-Files serves a variety of industries and business document management needs for mid-market to Enterprise global B2B companies.

Best for

Companies of all sizes use Dropbox Business for collaboration, file sharing, online backup, and more.

## User reviews

Pros & cons

VR

Verified Reviewer

Project Manager

> "It’s a solid platform for document management, especially for businesses that need better organization, security, and workflow control...."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7142990)

NM

Nicolas M.

Director

> "After letting our subscription lapse (which we understood to cover support and updates only), we lost ALL access to our vault — our own..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025)

Utsav G.

Technical Analyst

> "It has collaboration with Microsoft so if i create a word document i can directly access that via my word, No need to open other..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7119841)

TB

Tushar B.

Application Tester

> "The major limitation that I came across is that the learning curve may be very high to the new users, particularly on how to establish the..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008840)

MH

Michael H.

Security Analyst

> "The metadata-driven approach allows us to categorize and manage content efficiently, and version control ensures our teams always have the..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015183)

MR

Marvin R.

IT Manager

> "I am having issues with the Windows Explorer integration as my file links would break after a Windows update and have to relink."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6835842)

MJ

Moriessa J.

Payments Analyst

> "It made it easier to manage and track my payment related documents across different departments. Once you get a hang of it, it helps..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7025405)

MS

Mohamed S.

Data Analyst

> "We had some lag on larger files across devices in updating and occasionally this led to version confusion during team reviews."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6814892)

RK

Robert K.

Head Instructor

> "The system enables central storage of all documents and content, making information quickly retrievable and avoiding redundant data."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017632)

NM

Nicolas M.

Director

> "This appears to be by design. When we raised this with their Australian partner Storata, we were threatened with "equal and aggressive..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025)

CW

Chad W.

Managing Director

> "More so, one of the major wins for me is the reduction of manual steps in document routing, so it kind of makes my day-to-day work feel..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7004232)

VR

Verified Reviewer

Project Manager

> "One thing I didn’t like is that there can be a learning curve, especially for users who are used to normal folder systems."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7142990)

CW

Chad W.

Managing Director

> "The thing I like most about M-Files is that it consolidates all things in one place so you do not have to search through multiple drives..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7004232)

KW

Kelvin W.

Chief Executive Officer

> "Sometimes M-Files can't save a file properly, for example, if the internet connection is temporarily unstable."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7013037)

KW

Kelvin W.

Chief Executive Officer

> "I also like using the automated file backup features: documents, images and presentations are saved as they're being edited."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7013037)

KL

Kandil L.

Procurement

> "Support is not up to the mark as it's slow and if you stuck you can not go further. As it has too much feature sometimes confusing."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7047032)

VR

Verified Reviewer

Sr cloud admin

> "M file offers and support various core componemnts like documents control,process automation and enterprise level security which makes it..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6577420)

KMH

Kai-Manuel H.

Senior Technical Consultant

> "It offers many possibilities, but also restricts M-Files in many places and unfortunately causes errors again and again due to Windows..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6540681)

Ishant S.

Chief Marketing Officer.

> "The site has as well enhanced cross departmental co-operation, where marketing, operations, and finance are operating in the same platform."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008109)

GD

Gill D.

Strategy and Improvement manager

> "no longer able to share links for multiple documents, teams integration is limited, have to download docs to change or save,"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6621578)

PC

Pavnesh C.

Business Development Manager

> "I like M-Files’ metadata-driven organization and powerful search, which makes finding and managing documents efficient and intuitive."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7028803)

SB

Simon B.

Head of technology

> "It a bit costly to pay monthly but worth the cost, also the customer support team is slow in responding , take a lot of time"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017628)

TS

Taylor S.

Students Director

> "M-files serves as a reliable choice for daily document management, offering a range of features and integration options."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7039944)

AK

Anurag K.

Senior Business Development Representative

> "Sometimes the file search showed error for duplicate file type."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7033754)

Daniel G.

President

> "It’s reduced the time spent searching for files, improved collaboration across departments, and made version control virtually foolproof."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325)

NM

Nicolas M.

Director

> "Our business records are effectively held hostage."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025)

NM

Nicolas M.

Director

> "The search functionality and metadata organisation were genuinely useful for managing business records."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025)

Utsav G.

Technical Analyst

> "so yes it is very least liked feature and it is costly as per indian standards"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7119841)

SS

Shivanshi S.

Documentation Writer

> "I love how it streamlines collaboration and keeps everyone on the same page with automated workflows and clear version control."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7042426)

Monica M.

Senior Technical Recruiter

> "Search Limitations and Customization Cost are the least facts of M-Files"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6646768)

DS

Dana S.

Patent Attorney

> "Thanks to continuous updates and modern web interfaces, our customers remain permanently flexible and can implement new requirements..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015325)

VR

Verified Reviewer

Office Administrator

> "The interface can be a bit overwhelming at first."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7012702)

TS

Taylor S.

Students Director

> "Great for organizing files by using meta-data instead of relying on traditional folder-based storage solutions."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7039944)

SS

Shivanshi S.

Documentation Writer

> "The interface can feel a little overwhelming at first."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7042426)

AS

Ashish S.

SENIOR MS ENGINEER

> "Quickly finds documents based on content, workflow automation and integration flexibility turns out to be most valuable features"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7021593)

LM

Luka M.

IT Manager

> "Manage sync with security groups is not available."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6594098)

TB

Tushar B.

Application Tester

> "Moreover, the user-friendly interface and the safe permissions allow easy and carefree collaboration in terms of the platform."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008840)

NK

Ngiria K.

mechanical design engineer

> "M files does not have good diagnostics and logging tools"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6595865)

KW

Kelvin W.

Chief Executive Officer

> "The ability to share folders with specific teams/departments is also useful for us."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7013037)

KMH

Kai-Manuel H.

Senior Technical Consultant

> "It is also not possible to run the server with a different operating system."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6540681)

DS

Dana S.

Patent Attorney

> "The simple integration with Microsoft SharePoint Online provides businesses us with quick and easy access to the software."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015325)

DS

Dana S.

Patent Attorney

> "Everything I didn't like was resolved with fixes in the new version."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015325)

Daniel G.

President

> "M-Files has brought structure, transparency, and efficiency to how we handle documents and projects."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325)

KK

Kat K.

Manager

> "Complex integrations could be a real headache if you fail to analyse the project very detailly in the very early stages."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4879899)

Daniel G.

President

> "I love that everything is organized by metadata rather than location, which saves time and prevents version mix-ups."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325)

NS

Niraj S.

Marketing and Operations

> "User interface could feel outdated."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6622635)

AO

Angela O.

Database Administrator

> "M-Files sharing and versioning features have appealed the most to me and that’s why I choose M-Files over any other document management..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7004665)

AM

Abhijit M.

IT HEAD

> "I am struggling to get proper support in INDIA."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6364257)

KR

Kirthik R.

Digital Marketing Executive

> "Also having the ability to automatically send renewal reminders and classify certificates and evaluations depending on properties is..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6595809)

AK

Ania K.

Sales Operations Manager

> "I didn't face even a ioata of problem while using this."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6556847)

MJ

Moriessa J.

Payments Analyst

> "I deal with a lot of transactions record as a payments agent and it makes it easy to locate the right file instantly."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7025405)

Willem L.

Frontend Chapter Lead

> "What I don't like about the M-Files is how difficult it is to get used to the user interface: it must be improved."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4918662)

SS

Shivanshi S.

Documentation Writer

> "Everything is centralized, well-organized, and trackable, which has boosted productivity and made collaboration much smoother."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7042426)

KK

Kat K.

Manager

> "The documentation is not always clear and helpful."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4879899)

Daniel G.

President

> "The approval workflows and audit trails also make compliance and accountability effortless."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325)

ED

Eudes D.

Web Developer

> "Additionally, the search feature could use some improvement, as it can be difficult to find the exact document you are looking for."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4530512)

NS

Nikhil S.

Marketing Lead

> "Making workflows was easy once we learned the basics, and we quickly converted manual tasks like approvals and document storage into..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6630653)

ED

Eudes D.

Web Developer

> "One downside of using M-Files is that it can be expensive for large organizations."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4530512)

RK

Robert K.

Head Instructor

> "Regular tasks are completed highly efficiently and with significant time savings, whether in a ten person operation or with hundreds of..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017632)

RM

Resa M.

Senior Data Engineer

> "Additionally, the setup process can be a bit long and complicated for those who are unfamiliar with the software."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4552633)

JM

Jason M.

Director of Marketing

> "The automated workflows simplify document approvals without relying on email."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7034853)

RM

Resa M.

Senior Data Engineer

> "I dislike that the software can be a bit expensive for smaller teams or businesses."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4552633)

TB

Tushar B.

Application Tester

> "I preferred the most the efficiency with which M-Files manages documents by metadata rather than folders."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008840)

VR

Verified Reviewer

Sales Manager

> "This software makes you dependent and if want to change it with another software it is almost impossible. If you want to switch, you need..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2410550)

KMS

Konjengbam Mitindra S.

Business Development Representative

> "At first I was finding hard where to even login but after getting access, I came to know the robustness and the strength of this..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7009554)

VR

Verified Reviewer

Civil Engineer

> "It creates synchronization problems in places where the internet connection is not reliable and there may be version problems."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2704088)

GD

Guibril D.

Ingeenier

> "My experience is really positive; the software really simplifies the management of files and improves the collaboration between teams."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7043785)

Bora D.

Technical Sales Manager

> "It is quite slow honestly, you need time to upload or download a data."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2811108)

JL

James L.

Recruitment Consultant

> "M-Files has collaboration tools that allows us to work together and collaborate on our documents."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6550357)

Bora D.

Technical Sales Manager

> "I can not say it is bad software however biggest disadvantage is; its speed!"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2811108)

[View Reviews](https://www.capterra.com/p/122215/M-Files/reviews/)

JL

Jerry L.

Lead Project Manager

> "I like the desktop app version; the Dropbox app enables me to sync all my files across multiple devices automatically, without requiring manual..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7051783)

LD

Leo D.

Embedded software test engineer

> "Also, the occasional sync delay loves to show up at the worst possible moment—like right before a deadline—just to remind you who’s really in..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7127645)

AG

Anna G.

Digital Marketing Manager

> "It’s a tool I depend on both personally and professionally, the multiplatform accessibility lets me access any of my files from all my devices..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6874859)

AM

Alejandro M.

Chief

> "I felt some small problems about updating files and not being saved for connection issues than hapenned during the process"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7051752)

VM

Valentina M.

Sales and Marketing Manager

> "Dropbox Business provide us with a safe place for keeping all our documents allowing us to consolidate all our work documents in one secure..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6849050)

VL

Vicky L.

Marketing Specialist

> "Sharing files with people outside the company, it can be challenging, especially if the files are heavy."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7080387)

Hallye N.

Operations Manager

> "Dropbox business is one of the best ways to collect and keep track of shared documents for commercial jobs for contractors."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7107709)

David F.

Development Manager

> "Dropbox is useful for storage, but it is not as interactive and accommodating for collaboration"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7076363)

KS

Katherine S.

Paralegal

> "Dropbox has really stepped up with a large amount of storage, no space limitations, and integrations with popular document management tools."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7098138)

MH

Michael H.

Project Management

> "I have seen situations where clients have rejected the access I sent to them because their email security blocked it."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7066316)

Hallye N.

Operations Manager

> "It is great and we use it with many contractors on several jobs to keep track of contracts, legal documents and more"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7107709)

VR

Verified Reviewer

Chief of Staff

> "The folder structure can get messy if you're working with a team that isn't aligned on naming conventions or organization."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6823075)

MH

Michael H.

Project Management

> "Overall the system works great for us in it's amount of storage it will hold and the speed that it will upload and download data for use."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7066316)

AH

Abdelfattah H.

Senior Demand Planner

> "The sync process sometimes slows down on occasions possibly with big files making them unavailable on other devices."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6829611)

DS

David S.

Director of Technology

> "Folder structure works well, desktop app works consistently and sync's with mobile uploads almost instantaneously."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7095122)

BH

Bart H.

Head of Content

> "I think it does have some limits when it comes to editing files in the app, that missing part gets in the way sometimes."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6863970)

SG

Swagat G.

Photographer and Videographer

> "The other interesting feature that I love is, you are able to restore the deleted files within 180 days."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7132854)

AK

Abby K.

Accounting Manager

> "I've also noticed occasional delays in reflecting permission changes across the team, leading to brief access confusion."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#SoftwareAdvice___6856564)

VM

Valentina M.

Sales and Marketing Manager

> "Dropbox Business offers a very secure cloud storage allowing us to safeguard all our work documents in one place."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6849050)

Junaid H.

CEO

> "It gets quiet expensive for the full version and does not fully have files security due to their default end-to-end encryption."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7005295)

Kai Z.

realtor

> "I liked the seamless file synchronization across devices — I could access the latest files anywhere, anytime."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7068620)

VR

Verified Reviewer

Consultant

> "i found it unnecesary difficult to set it up and to access files."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7121107)

Kai Z.

realtor

> "I appreciated the robust collaboration features, especially shared folders and commenting, which made teamwork easier."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7068620)

EG

Emily G.

Photographer

> "I'm unable to upload high-resolution photos via the Dropbox web browser as my session times out."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6561793)

JS

Jazzmine S.

Senior lead analyst

> "I love that drop box was able to keep my personal information for me and made it easy for me to log in and out of service"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7080829)

EW

Emma W.

Assistant Manager

> "Dropbox is more expensive than many competitors — particularly if you want large storage or full business features"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7044988)

Dallen B.

Investment Coordinator

> "The user interface feels intuitive and fast. And I like that you can use it in a browser or directly on your Mac/PC's files."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7080489)

LD

Laura D.

Client Success Specialist

> "There are times where Dropbox may not sync properly and you may be missing files that were recently added. Once they are synced, though, they..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6767618)

JM

James M.

Partner

> "Dropbox business enables easy sharing and synchronization of files across many devices which is great; it also integrates with popular tools..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6578015)

SM

Shreyash M.

Manager

> "It is expensive, customer service is hit or miss and sometimes we have experienced files being lost."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6855836)

BC

Brendan C.

Business Development Rep

> "The collaboration between the team has been seamless since we all work remotely, we can easily manage our files and documents, we can manage our..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6663199)

AR

Arka R.

Associate Scientist

> "I think it's challenging for more senior staff to understand the sync functionality, leading to conflicting copies of documents en masse."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6718014)

KK

Ken K.

Factory Manager

> "It gives me sufficient space and secure storage for all types of files and lots of options with respect to sharing."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7018491)

AG

Andrew G.

Managing Director

> "Service is very clunky and difficult to navigate."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7106988)

LD

Leo D.

Embedded software test engineer

> "Files sync, sharing is easy, and collaboration actually works without turning into a tech support nightmare, which already puts it ahead of half..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7127645)

MH

Mahamudul H.

Director

> "Limited functionality when offline, which may present a challenge in places with spotty internet service."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6419834)

VR

Verified Reviewer

Biostatistician

> "I like the feature of the automatic syncing of documents across all locations where Dropbox is downloaded in our online filing system."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6321227)

AB

Alexis B.

Director of Construction and Development Accounting

> "Sometimes there can be a delay in updating, and also an accidental drag and drop or delete can be detrimental"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6710670)

MS

Muadzam S.

Area Manager

> "Security in storing and ease of sharing helped teams coordinate well and ensured consistency among all outlets of the restaurants."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7047886)

BC

Brendan C.

Business Development Rep

> "In most cases, it takes way longer to load larger files than it should normally do."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6663199)

MH

Michael H.

Project Management

> "Working remotely was made much easier using Dropbox also when I am not in the office but work on the road or at home."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7066316)

RT

Robert T.

President of the Board

> "As well, documents are not synced in real-time, so that if I'm looking at one version of a document simultaneously with another person, and I..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6005642)

LS

Lisa S.

Business Development

> "My favorite thing about Dropbox business is that it stays up to date no matter what device I am using. When I travel I use my iPad and cell..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6530718)

JC

John C.

Video Editor

> "It’s kinda pricey, and the storage limits can feel tight for bigger projects."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6682887)

PA

Philip A.

Business Development Manager

> "Being able to seamlessly share files in real-time across our Queensland offices has allowed us to work better as a team and alleviated version..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6754588)

NM

Nicole M.

Growth and Partnerships Manager

> "It's hard to ensure the standardization of folder hierarchy and document naming conventions when collaborating with so many team members and..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___5100625)

CS

Christian S.

Web Producer

> "The desktop integration really sets it apart because I use it for file sharing as well as storing back-ups."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7041822)

AS

Amit S.

Team Lead

> "Sometimes syncing takes longer than expected, especially with large files."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6580096)

EC

Ellen C.

First Line IT Support

> "I’m pleased with the amount of storage I can use, it’s customer support and the ability to collab with teammates and clients."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7028257)

AB

Amy B.

Bookkeeper

> "It's sometimes confusing to switch between accounts."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6846058)

KK

Ken K.

Factory Manager

> "A service with a good time free trial and it provides enough space for cloud storage, flexible to every device."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7018491)

VM

Violet M.

Regional Sales Manager

> "The only disadvantage is that Dropbox Business cost is a bit high."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6771228)

Dallen B.

Investment Coordinator

> "It's the best way to share files across teams for business purposes."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7080489)

MM

Melanie M.

Coach

> "I'd like to think that in 2024 we are past having files freeze up so this is a bit annoying."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6555194)

LD

Laura D.

Client Success Specialist

> "Our team uses Dropbox daily for client records, assets, and creative files, which are stored all in one place."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6767618)

VB

Vanessa B.

Business Advisor

> "so you have to uninstall and reinstall the app on your PC."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6760466)

FG

Fernando G.

Owner

> "inexpensive and offers great functionality at the computer and mobile device level including sharing documents outside our organization."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6859555)

PW

Peiji W.

Assistant Controller

> "Sometime it does not sync with the folder automatically."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6724726)

NT

Nidhin T.

Marketing Executive

> "Use Dropbox everyday to share large files to customers, edit documents on the go and have access to all files when needed."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6523012)

SR

Scott R.

Training Coordinator

> "Dropbox customer support sometimes isn’t effective in helping."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6717752)

Yatra P.

Omni Associate

> "All kinds of files can be uploaded easily without any bugs or glitch."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7099802)

JS

John S.

Manager

> "The price of Dropbox for business was not on par with the value added."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6398434)

MH

Mahamudul H.

Director

> "In addition, it makes version control possible, which makes it possible to monitor modifications and access previous iterations of documents."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6419834)

CE

Craig E.

Senior Creative Lead

> "When a user from the team account is removed, so are all the links they previously shared, therefore any links in handovers are null and void."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___4948272)

HS

Holly S.

Designer

> "Everything works the way it intended and we have never experienced delays or lagging while waiting for files to come through."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7078201)

ZO

Zulekha O.

Manager

> "The storage limitations in Dropbox Business depend on the plan chosen, and sometimes this can lead to pricing concerns when require more storage."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6120535)

EM

Eric M.

Executive Director

> "Ease of use, organization, being able to share documents and collaborate on various projects with a variety of people, free up storage space on..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6885305)

MAIS

Mohammad Ariful Islam S.

General Manager

> "I have some common complaints about Dropbox Business include pricing, limited storage for the cost, and occasional syncing issues."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___5098931)

IM

Ilkin M.

Chief Medical Officer

> "The ability to back up and restore previous states of files through the daily changes was comforting."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6834816)

JP

Josh P.

CPO

> "They have not seemed to innovate much and are lagging behind on features their competitors offer"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6603424)

GC

Garnet C.

Manager

> "Simple, organized, effective tool to keep your team or management up to date with relative documents, templates and keep sensitive info safe."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6688723)

Skyler R.

Freelance Social Media Marketing

> "While it offered a lot of space, I think the pricing was a bit much."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6564578)

VR

Verified Reviewer

Owner of ShadowPlayersDev

> "Its intuitive interface and robust file-syncing capabilities ensure seamless access across devices, even offline."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6617355)

Buket K.

Software Developer

> "Some team members do not require those advanced features, and the current pricing is too high for those who solely use it for file storage."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6018051)

WB

Wayne B.

CEO

> "Overall experience is a great product when it comes to keeping files together, and storage to free up all your other devices."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7112518)

RH

Ryan H.

Creative Manager

> "I think Dropbox Business is easy enough to use, but doesn't provide enough features to really get a bang for your buck."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6796604)

VR

Verified Reviewer

Owner of ShadowPlayersDev

> "Dropbox offers advanced sharing controls, file recovery options, and integration with popular third-party apps."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6617355)

SS

Sagar S.

Lead Executive

> "Dropbox Business is a bit expensive compared to other similar platforms."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6623097)

SA

Shonde A.

Founder

> "File sharing and collaboration are the main benefits that I gain with the help of Dropbox Business currently."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7007836)

DH

Diane H.

Founder

> "It is sometimes hard to find files easily."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6587893)

[View Reviews](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

## User interface

[M-Files](https://www.capterra.com/p/122215/M-Files/)

4.37 (275)

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

4.53 (21,688)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Access Expiration Management

150

Important

Activity Dashboard

120

Important

M-Files

35/47

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Content Management
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Document Automation
-   Document Capture
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Review
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Recovery
-   File Sharing
-   Forms Management
-   Full Text Search
-   Generative AI
-   Metadata Extraction
-   Mobile Access
-   Offline Access
-   Optical Character Recognition
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Tagging
-   Task Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/122215/M-Files/#features)

Dropbox Business

Top features

36/47

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Content Management
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Document Automation
-   Document Capture
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Review
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Recovery
-   File Sharing
-   Forms Management
-   Full Text Search
-   Generative AI
-   Metadata Extraction
-   Mobile Access
-   Offline Access
-   Optical Character Recognition
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Tagging
-   Task Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/143068/Dropbox-Business/#features)

### Recognition

M-Files is recognized as a top-rated tool in 2 Capterra Shortlist reports

Dropbox Business is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

M-Files

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Dropbox Business

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

M-Files

-   By M-Files
-   Located in United States
-   Founded in 1989

Dropbox Business

-   By Dropbox
-   Located in United States
-   Founded in 2007

## Popular Comparisons

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

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4.2

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[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,688)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

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[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

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$1.99/month

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4.2

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[View full comparison](https://www.capterra.com/compare/122215-161304/M-Files-vs-OneDrive)

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,688)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

vs

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[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

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4.2

Ease of Use

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[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,688)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

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4.7

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[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

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Features

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4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/122215-227157/M-Files-vs-Microsoft-365)

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,688)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

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[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,825)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/)

Contact vendor for pricing

Price

$9.99/month

4.4

Features

4.7

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/122215-227146/M-Files-vs-Microsoft-Word)

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,688)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

vs

[Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,631)](https://www.capterra.com/p/148766/Box/reviews/)

$11.99/month

Price

$20/month

4.4

Features

4.4

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/143068-148766/Dropbox-Business-vs-Box)