# Compare M-Files vs Box 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare M-Files and Box based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/122215-148766/M-Files-vs-Box

---

# M-Files vs Box Features and Cost Comparison

Last updated April 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

M-FilesBox2/4 selected

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.4 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

[Box](https://www.capterra.com/p/148766/Box/)[4.4 (5,631)](https://www.capterra.com/p/148766/Box/reviews/)

[## M-Files](https://www.capterra.com/p/122215/M-Files/)[4.4 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

Based on [275 reviews](#user-reviews)

Positive

238

Neutral

26

Negative

11

[## Box](https://www.capterra.com/p/148766/Box/)[4.4 (5,631)](https://www.capterra.com/p/148766/Box/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [5,631 reviews](#user-reviews)

Positive

4,976

Neutral

487

Negative

168

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 28,776 reviews from document management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

63%Fit

Missing features

Feature ratings

Document Editing

NA

Secure Data Storage

4.7

Document Storage

4.7

Mobile Access

4.5

Email Management

NA

72%Fit

Missing features

Feature ratings

Document Editing

4.2

Secure Data Storage

4.7

Document Storage

4.7

Mobile Access

4.3

Email Management

NA

User satisfaction

User satisfaction

4.4

User reviews[275](https://www.capterra.com/p/122215/M-Files/reviews/)

Ease of use

4.2

Functionality

4.4

Value for money

4.3

Customer support

4.2

User satisfaction

4.4

User reviews[5,631](https://www.capterra.com/p/148766/Box/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$20Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

M-Files serves a variety of industries and business document management needs for mid-market to Enterprise global B2B companies.

Best for

Box is a content management platform designed for every industry and business size, from SMBs to global enterprises.

## User reviews

Pros & cons

VR

Verified Reviewer

Project Manager

> "It’s a solid platform for document management, especially for businesses that need better organization, security, and workflow control...."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7142990)

NM

Nicolas M.

Director

> "After letting our subscription lapse (which we understood to cover support and updates only), we lost ALL access to our vault — our own..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025)

Utsav G.

Technical Analyst

> "It has collaboration with Microsoft so if i create a word document i can directly access that via my word, No need to open other..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7119841)

TB

Tushar B.

Application Tester

> "The major limitation that I came across is that the learning curve may be very high to the new users, particularly on how to establish the..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008840)

MH

Michael H.

Security Analyst

> "The metadata-driven approach allows us to categorize and manage content efficiently, and version control ensures our teams always have the..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015183)

MR

Marvin R.

IT Manager

> "I am having issues with the Windows Explorer integration as my file links would break after a Windows update and have to relink."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6835842)

MJ

Moriessa J.

Payments Analyst

> "It made it easier to manage and track my payment related documents across different departments. Once you get a hang of it, it helps..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7025405)

MS

Mohamed S.

Data Analyst

> "We had some lag on larger files across devices in updating and occasionally this led to version confusion during team reviews."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6814892)

RK

Robert K.

Head Instructor

> "The system enables central storage of all documents and content, making information quickly retrievable and avoiding redundant data."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017632)

NM

Nicolas M.

Director

> "This appears to be by design. When we raised this with their Australian partner Storata, we were threatened with "equal and aggressive..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025)

CW

Chad W.

Managing Director

> "More so, one of the major wins for me is the reduction of manual steps in document routing, so it kind of makes my day-to-day work feel..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7004232)

VR

Verified Reviewer

Project Manager

> "One thing I didn’t like is that there can be a learning curve, especially for users who are used to normal folder systems."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7142990)

CW

Chad W.

Managing Director

> "The thing I like most about M-Files is that it consolidates all things in one place so you do not have to search through multiple drives..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7004232)

KW

Kelvin W.

Chief Executive Officer

> "Sometimes M-Files can't save a file properly, for example, if the internet connection is temporarily unstable."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7013037)

KW

Kelvin W.

Chief Executive Officer

> "I also like using the automated file backup features: documents, images and presentations are saved as they're being edited."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7013037)

KL

Kandil L.

Procurement

> "Support is not up to the mark as it's slow and if you stuck you can not go further. As it has too much feature sometimes confusing."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7047032)

VR

Verified Reviewer

Sr cloud admin

> "M file offers and support various core componemnts like documents control,process automation and enterprise level security which makes it..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6577420)

KMH

Kai-Manuel H.

Senior Technical Consultant

> "It offers many possibilities, but also restricts M-Files in many places and unfortunately causes errors again and again due to Windows..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6540681)

Ishant S.

Chief Marketing Officer.

> "The site has as well enhanced cross departmental co-operation, where marketing, operations, and finance are operating in the same platform."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008109)

GD

Gill D.

Strategy and Improvement manager

> "no longer able to share links for multiple documents, teams integration is limited, have to download docs to change or save,"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6621578)

PC

Pavnesh C.

Business Development Manager

> "I like M-Files’ metadata-driven organization and powerful search, which makes finding and managing documents efficient and intuitive."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7028803)

SB

Simon B.

Head of technology

> "It a bit costly to pay monthly but worth the cost, also the customer support team is slow in responding , take a lot of time"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017628)

TS

Taylor S.

Students Director

> "M-files serves as a reliable choice for daily document management, offering a range of features and integration options."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7039944)

AK

Anurag K.

Senior Business Development Representative

> "Sometimes the file search showed error for duplicate file type."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7033754)

Daniel G.

President

> "It’s reduced the time spent searching for files, improved collaboration across departments, and made version control virtually foolproof."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325)

NM

Nicolas M.

Director

> "Our business records are effectively held hostage."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025)

NM

Nicolas M.

Director

> "The search functionality and metadata organisation were genuinely useful for managing business records."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025)

Utsav G.

Technical Analyst

> "so yes it is very least liked feature and it is costly as per indian standards"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7119841)

SS

Shivanshi S.

Documentation Writer

> "I love how it streamlines collaboration and keeps everyone on the same page with automated workflows and clear version control."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7042426)

Monica M.

Senior Technical Recruiter

> "Search Limitations and Customization Cost are the least facts of M-Files"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6646768)

DS

Dana S.

Patent Attorney

> "Thanks to continuous updates and modern web interfaces, our customers remain permanently flexible and can implement new requirements..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015325)

VR

Verified Reviewer

Office Administrator

> "The interface can be a bit overwhelming at first."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7012702)

TS

Taylor S.

Students Director

> "Great for organizing files by using meta-data instead of relying on traditional folder-based storage solutions."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7039944)

SS

Shivanshi S.

Documentation Writer

> "The interface can feel a little overwhelming at first."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7042426)

AS

Ashish S.

SENIOR MS ENGINEER

> "Quickly finds documents based on content, workflow automation and integration flexibility turns out to be most valuable features"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7021593)

LM

Luka M.

IT Manager

> "Manage sync with security groups is not available."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6594098)

TB

Tushar B.

Application Tester

> "Moreover, the user-friendly interface and the safe permissions allow easy and carefree collaboration in terms of the platform."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008840)

NK

Ngiria K.

mechanical design engineer

> "M files does not have good diagnostics and logging tools"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6595865)

KW

Kelvin W.

Chief Executive Officer

> "The ability to share folders with specific teams/departments is also useful for us."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7013037)

KMH

Kai-Manuel H.

Senior Technical Consultant

> "It is also not possible to run the server with a different operating system."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6540681)

DS

Dana S.

Patent Attorney

> "The simple integration with Microsoft SharePoint Online provides businesses us with quick and easy access to the software."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015325)

DS

Dana S.

Patent Attorney

> "Everything I didn't like was resolved with fixes in the new version."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015325)

Daniel G.

President

> "M-Files has brought structure, transparency, and efficiency to how we handle documents and projects."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325)

KK

Kat K.

Manager

> "Complex integrations could be a real headache if you fail to analyse the project very detailly in the very early stages."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4879899)

Daniel G.

President

> "I love that everything is organized by metadata rather than location, which saves time and prevents version mix-ups."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325)

NS

Niraj S.

Marketing and Operations

> "User interface could feel outdated."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6622635)

AO

Angela O.

Database Administrator

> "M-Files sharing and versioning features have appealed the most to me and that’s why I choose M-Files over any other document management..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7004665)

AM

Abhijit M.

IT HEAD

> "I am struggling to get proper support in INDIA."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6364257)

KR

Kirthik R.

Digital Marketing Executive

> "Also having the ability to automatically send renewal reminders and classify certificates and evaluations depending on properties is..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6595809)

AK

Ania K.

Sales Operations Manager

> "I didn't face even a ioata of problem while using this."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6556847)

MJ

Moriessa J.

Payments Analyst

> "I deal with a lot of transactions record as a payments agent and it makes it easy to locate the right file instantly."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7025405)

Willem L.

Frontend Chapter Lead

> "What I don't like about the M-Files is how difficult it is to get used to the user interface: it must be improved."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4918662)

SS

Shivanshi S.

Documentation Writer

> "Everything is centralized, well-organized, and trackable, which has boosted productivity and made collaboration much smoother."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7042426)

KK

Kat K.

Manager

> "The documentation is not always clear and helpful."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4879899)

Daniel G.

President

> "The approval workflows and audit trails also make compliance and accountability effortless."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325)

ED

Eudes D.

Web Developer

> "Additionally, the search feature could use some improvement, as it can be difficult to find the exact document you are looking for."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4530512)

NS

Nikhil S.

Marketing Lead

> "Making workflows was easy once we learned the basics, and we quickly converted manual tasks like approvals and document storage into..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6630653)

ED

Eudes D.

Web Developer

> "One downside of using M-Files is that it can be expensive for large organizations."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4530512)

RK

Robert K.

Head Instructor

> "Regular tasks are completed highly efficiently and with significant time savings, whether in a ten person operation or with hundreds of..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017632)

RM

Resa M.

Senior Data Engineer

> "Additionally, the setup process can be a bit long and complicated for those who are unfamiliar with the software."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4552633)

JM

Jason M.

Director of Marketing

> "The automated workflows simplify document approvals without relying on email."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7034853)

RM

Resa M.

Senior Data Engineer

> "I dislike that the software can be a bit expensive for smaller teams or businesses."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4552633)

TB

Tushar B.

Application Tester

> "I preferred the most the efficiency with which M-Files manages documents by metadata rather than folders."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008840)

VR

Verified Reviewer

Sales Manager

> "This software makes you dependent and if want to change it with another software it is almost impossible. If you want to switch, you need..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2410550)

KMS

Konjengbam Mitindra S.

Business Development Representative

> "At first I was finding hard where to even login but after getting access, I came to know the robustness and the strength of this..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7009554)

VR

Verified Reviewer

Civil Engineer

> "It creates synchronization problems in places where the internet connection is not reliable and there may be version problems."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2704088)

GD

Guibril D.

Ingeenier

> "My experience is really positive; the software really simplifies the management of files and improves the collaboration between teams."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7043785)

Bora D.

Technical Sales Manager

> "It is quite slow honestly, you need time to upload or download a data."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2811108)

JL

James L.

Recruitment Consultant

> "M-Files has collaboration tools that allows us to work together and collaborate on our documents."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6550357)

Bora D.

Technical Sales Manager

> "I can not say it is bad software however biggest disadvantage is; its speed!"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2811108)

[View Reviews](https://www.capterra.com/p/122215/M-Files/reviews/)

RS

Radha S.

Legal Assistant

> "Robust security and compliance – Box excels at protecting sensitive information with granular permission controls, encryption, and compliance features,..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044)

HL

Hikmet L.

Medical Assistance Specialist

> "I do not like sync delays and other minor bugs, which causes me to check twice that the current version of the file is available to the partners."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7069609)

Vertika W.

Indirect Manager

> "Perfect so far, it allows excel sheet to be linked with salesforce as well, live fresh up to date data is refreshed and can be access with multiple team..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7104814)

VR

Verified Reviewer

Account Executive

> "The automated reminders could use some work and I find once I send a document it is hard to make an edit if I need."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7095124)

RS

Robert S.

Data Visualization

> "Money-wise is a good choice for a company, allowing also easy integration with other tools, e.g. creating pipelines in Azure Data Factory for ingesting..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7050118)

Maria S.

UX writer

> "I had to create a video tutorial on commenting because some colleagues couldn't figure out how to open the document and leave their notes."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7135659)

Maria S.

UX writer

> "I can leave comments or propose changes in the text - it is very handy for articles and other documents, because we have a lot of people involved in the..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7135659)

RS

Radha S.

Legal Assistant

> "Performance with large folders – Navigating or syncing folders with many large files could occasionally feel slow."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044)

RS

Robert S.

Data Visualization

> "Easily integrating with Azure Data Factory for data ingestion, which makes it a good candidate for being part of Data Science - Data Analytics stack."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7050118)

RS

Radha S.

Legal Assistant

> "Offline access limitations – Working with files offline wasn’t always as seamless, especially compared to native desktop file systems."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044)

Mai M.

Managing Director

> "I work with multiple clients on multiple projects daily so the secure external collaboration is perhaps the most important feature to me and my work!"

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7115943)

DU

Dose U.

IT Engineer

> "Box is a safe and convenient method of sharing files and working together, but it can be quite slow when it comes to working with large media files, which..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6856439)

AB

Andrea B.

ENGINEER

> "The ability to create secure folders for each project and invite clients or team members with granular permissions (e.g., view-only, uploader, editor) is..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7028763)

AB

Andrea B.

ENGINEER

> "Syncing very large files (often several gigabytes) through the desktop client can be slow and resource-intensive, interrupting workflow."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7028763)

RS

Radha S.

Legal Assistant

> "Centralized document management – Box did a great job of keeping documents organized and accessible, reducing version confusion and scattered file storage."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044)

VC

Valerie C.

Associate Director Creative and Brand

> "It's very difficult to do that manually all the time, especially when working on a small team that works on 24 events a year."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7139409)

FC

Fujimory C.

Founder

> "Box is the best for Businesses and enterprises that prioritize security, compliance, and need powerful tools for managing and collaborating on content..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6883576)

FS

Felicia S.

Executive Team Leader

> "I slightly dislike that I am not able to access, share and manage files without internet connection mainly when in remote areas."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7010609)

RS

Radha S.

Legal Assistant

> "Strong collaboration features – Real‑time comments, version history, and file previews made collaboration straightforward without needing to download files."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044)

DB

Dixie B.

Office assistant

> "It makes my device run so slow- I can only use it on specific devices because it makes it all take so long to load on the box on my pc"

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6595005)

MB

Mark B.

VP of Sales and Estimating

> "Box is reliable for secure file storage and sharing, especially for contracts, drawings, and project documentation."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7081740)

VC

Valerie C.

Associate Director Creative and Brand

> "Uploads time out or have errors and require starting over."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7139409)

VC

Valerie C.

Associate Director Creative and Brand

> "It has helped with team collaboration and productivity, especially in terms of storing, organizing, and sharing video files."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7139409)

Maria S.

UX writer

> "The interface might be confusing for less technically sophisticated people."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7135659)

EF

Eddie F.

IT Manager

> "It allows for collaboration and it’s cloud based to let our users work anywhere while not needing to connect to a VPN to access their files."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6845398)

HN

Harshad N.

Technical Support Expert

> "Secure but ask user every time to login if they want to upload any file with the provided link if they are not using it previously which makes it annoying."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6696288)

RS

Radha S.

Legal Assistant

> "Easy, intuitive file sharing – Sharing files and folders—internally or externally—is simple and user‑friendly, with clear control over access levels and..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044)

JK

Jothika K.

RPA Developer

> "Box has file size limits that can be frustrating for teams with big media files or datasets."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6476266)

DN

David N.

IT Operations Manager

> "The folder structuring is pretty standard compared to other platforms but Box does a really good job with granular collaboration permissions from the..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7132624)

DU

Dose U.

IT Engineer

> "Uploads would be slow and even freeze up needing manual intervention to rehearse them."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6856439)

IC

Isabella C.

Sr. RevOps Analyst

> "Box is a very comprehensive document management system that allows you to collaborate remotely and within different softwares and systems."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6821489)

YB

Yatunyi B.

Full Stack Developer

> "When there is an autage of Box,it is hard to get any work done becouse all my files are within Box but this happens rarely."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6440816)

DN

David N.

IT Operations Manager

> "Reporting is good as well as you can report on all user and file/folder activity (for both internal and external users)."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7132624)

Agnoor G.

Associate System Engineer

> "Searching files and folders is a difficult task in the box as it shows incorrect data there."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6692905)

VK

Vatsal K.

Software Engineer Intern

> "What I like about box is that there are ways to easily link the cloud storage from box to other non box products such as Microsoft 365."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7032901)

RT

Rebekah T.

Pharmacist

> "It then required a new document to be saved because users could not edit the document at once."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6503082)

MG

Maryjane G.

Manager

> "Am amazed with Box because it lets me store my contents online and i love how i can access, manage and transfer my contents from anywhere."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6840539)

LN

Luvuyo N.

Embroidery operator.

> "I have a problem that when i upload sometimes it stops and doesn’t go on, so i have to cancel and upload again."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6536832)

JM

Jasmin M.

Accounting Assistant

> "Its simple interface and strong collaboration features make managing documents and working with teams very convenient."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7109761)

SR

Sesau R.

Administrator

> "I had some terrible experience with the payment processing that isn't charging my card for the monthly subscription."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6407929)

Walter G.

Adviser

> "It allows me to have better prepared work with my team to prepare projects, having all the information protected and everyone working together for better..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6370951)

JM

John M.

Medical student, research coordinator

> "It seems like the document doesn’t always sync up correctly and multiple versions end up getting saved."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6467911)

BG

Barry G.

Instructor

> "I am impressed with the ability to share large files with numerous people from different organizations without any issues."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7105491)

GS

George S.

Senior Recruiter

> "It has limited offline access and some larger files sometimes have sync issues."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6576188)

JD

Jen D.

manager

> "However, it functions even better than using a shared local drive as its quicker, efficient, and the web version allows you to track who changes the..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6505990)

MB

Miha B.

Executive Director

> "Some features are not as thoughtout as other tools: renaming large amounts of items like photos, moving files from one folder to another, and many times..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6060845)

BK

Bilal K.

Project Manager

> "The ability to share and store files securely, while also enabling real-time collaboration and integration with various third-party applications, makes it..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6311360)

FL

Frank L.

Instructor

> "The UI is not pretty and the search function does not work as well as it could."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6551074)

RS

Radha S.

Legal Assistant

> "It felt reliable and professional while still being easy for users to collaborate efficiently—particularly valuable for teams or organizations with strict..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044)

SB

Saleem B.

Training and Development Manager

> "Uploading large files can take a while."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7045874)

DG

Dayanand G.

Warehouse Executive

> "Its cross-platform capabilities let you share files from any device, such as Laptop, Android phone, Tablet, Mac-book, or iPhone."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6673198)

AE

Arash E.

Project Manager

> "Unable to add or sync large files due to size limitations"

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6457042)

EG

Edmond G.

CEO

> "Box is an approach to managing online content that, thanks to its various configurations, enables us to share files immediately and store documents..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6594752)

KbD

Kobina bosumtwi D.

HR Project Manager

> "There are also slight complaints from users that the mobile application needs to be a little more intuitive and responsive."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6588737)

NS

Nithin S.

Systems Analyst

> "Box is a powerful cloud content management platform renowned for its effective collaboration capabilities, smooth app integrations, and solid security..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6410277)

VR

Verified Reviewer

Engineer

> "The tool lacks options for editing PDFs online."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6466516)

AK

Athina K.

Product Manager

> "Box excels is great for file sharing and storage, offering solid encryption and access controls that help protect sensitive information by the users you..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6465612)

HT

Han T.

Engineering Manager

> "It’s not very common in workplaces, so I struggle to find teams and companies that I use it to communicate with"

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6423051)

JM

Jasmin M.

Accounting Assistant

> "I liked how easy Box (cloud content management) makes it to store, organize, and securely share files with others."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7109761)

FbR

Fábio R.

Electrical Engineer

> "Not possible to update a folder based in what is uploaded in another folder."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6461991)

April V.

Loan Processor

> "Box has been a reliable place for me to store and share important files, especially for work."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7070631)

KA

Kayelee A.

Project Coordinator

> "I don't like the how Box on a person's desktop can mess up documents online."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6767431)

MH

Mahamudul H.

Director

> "Keeping all project-related files and documents in a single location accessible to all team members of my research project facilitates collaboration and..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6378997)

VR

Verified Reviewer

People Partner

> "The pricing tiers can be confusing, especially for smaller teams or individuals trying to determine the best plan"

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6607140)

KK

Karanja K.

Managing Partner

> "It has all the essential tool and features that gets tasks done in an orderly way and yet in the best way possible using advanced tools."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6855015)

VR

Verified Reviewer

People Partner

> "The desktop sync application can occasionally be unreliable at least on Mac users"

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6607140)

CW

Colby W.

Manager

> "Overall, my experience has been a positive one due to being able to keep all of my important files in one location that is easily accessible by both myself..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6869509)

SR

Sesau R.

Administrator

> "I can't access all my document until the payment issues is resolved."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6407929)

SN

Sam N.

Senior Marketing Executive

> "I really like the easy to use of Box, it’s a platform that let me daily store or transfer files that are often very heavy, Box allowed us to stay well..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6886475)

JM

John M.

Medical student, research coordinator

> "Slightly more difficult to collaborate, especially when it comes to people editing the same document at the same time."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6467911)

AB

Andrea B.

ENGINEER

> "This ensures that valuable intellectual property, like proprietary CAD designs for motorsport applications, is protected."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7028763)

JA

Jonathan A.

Chief Executive Officer

> "Box is not the cheapest option on the market."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6887951)

JM

John M.

Medical student, research coordinator

> "As someone involved in clinical research, Box makes it extremely easy to create project folders with many different types of documents (word,pdf,excel,ppt)..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6467911)

Paul D.

Creative Services Director

> "I use Box drive on my Mac and when I go to the PC to see the file, it takes forever and sometimes I have to logout of Box to see the file appear."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___5061091)

DN

David N.

IT Operations Manager

> "Web interface is easy to use and navigate and the desktop app syncs and works well within File Explorer or Finder."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7132624)

TB

Taras B.

Consultant

> "They make it tricky to download documents by encouraging you to sign up for the product."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6395448)

EH

Emily H.

Marketing and tech

> "Box was a helpful tool we used for managing internal documentation and files amongst our core team members."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6826823)

AP

Amitabh P.

Technical support engineer

> "Customer found it difficult to login,file accessing and sharing."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6553749)

JK

Jude K.

Business advertiser

> "Good security as it offers zero-trust security controls, including device trust and application controls, to protect against unauthorized access."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6757281)

AS

Akash S.

Senior Production Executive

> "Sharing files with non-Box users can be inconvenient."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6379215)

[View Reviews](https://www.capterra.com/p/148766/Box/reviews/)

## User interface

[M-Files](https://www.capterra.com/p/122215/M-Files/)

4.37 (275)

[Box](https://www.capterra.com/p/148766/Box/)

4.40 (5,631)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Access Expiration Management

150

Important

Activity Dashboard

120

Important

M-Files

35/47

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Content Management
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Document Automation
-   Document Capture
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Review
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Recovery
-   File Sharing
-   Forms Management
-   Full Text Search
-   Generative AI
-   Metadata Extraction
-   Mobile Access
-   Offline Access
-   Optical Character Recognition
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Tagging
-   Task Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/122215/M-Files/#features)

Box

Top features

41/47

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Content Management
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Document Automation
-   Document Capture
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Review
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Recovery
-   File Sharing
-   Forms Management
-   Full Text Search
-   Generative AI
-   Metadata Extraction
-   Mobile Access
-   Offline Access
-   Optical Character Recognition
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Tagging
-   Task Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/148766/Box/#features)

### Recognition

M-Files is recognized as a top-rated tool in 2 Capterra Shortlist reports

Box is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

M-Files

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Box

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

M-Files

-   By M-Files
-   Located in United States
-   Founded in 1989

Box

-   By Box
-   Located in United States
-   Founded in 2005

## Popular Comparisons

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,490)](https://www.capterra.com/p/161425/Drive/reviews/)

Contact vendor for pricing

Price

$7/month

4.4

Features

4.6

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/122215-161425/M-Files-vs-Drive)

[Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,631)](https://www.capterra.com/p/148766/Box/reviews/)

vs

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,490)](https://www.capterra.com/p/161425/Drive/reviews/)

$20/month

Price

$7/month

4.4

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/148766-161425/Box-vs-Drive)

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,559)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Contact vendor for pricing

Price

$7/month

4.4

Features

4.6

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/122215-247901/M-Files-vs-Google-Workspace)

[Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,631)](https://www.capterra.com/p/148766/Box/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,559)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$20/month

Price

$7/month

4.4

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/148766-247901/Box-vs-Google-Workspace)

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,700)](https://www.capterra.com/p/161304/OneDrive/reviews/)

Contact vendor for pricing

Price

$1.99/month

4.4

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/122215-161304/M-Files-vs-OneDrive)

[Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,631)](https://www.capterra.com/p/148766/Box/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,700)](https://www.capterra.com/p/161304/OneDrive/reviews/)

$20/month

Price

$1.99/month

4.4

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/148766-161304/Box-vs-OneDrive)

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.35 (5,433)](https://www.capterra.com/p/1167/SharePoint/reviews/)

Contact vendor for pricing

Price

$5/month

4.4

Features

4.3

4.2

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/1167-122215/SharePoint-vs-M-Files)

[Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,631)](https://www.capterra.com/p/148766/Box/reviews/)

vs

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.35 (5,433)](https://www.capterra.com/p/1167/SharePoint/reviews/)

$20/month

Price

$5/month

4.4

Features

4.3

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/1167-148766/SharePoint-vs-Box)

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,077)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

Contact vendor for pricing

Price

$6/month

4.4

Features

4.6

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/122215-227157/M-Files-vs-Microsoft-365)

[Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,631)](https://www.capterra.com/p/148766/Box/reviews/)

vs

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,077)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

$20/month

Price

$6/month

4.4

Features

4.6

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/148766-227157/Box-vs-Microsoft-365)

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,825)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/)

Contact vendor for pricing

Price

$9.99/month

4.4

Features

4.7

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/122215-227146/M-Files-vs-Microsoft-Word)

[Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,631)](https://www.capterra.com/p/148766/Box/reviews/)

vs

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,680)](https://www.capterra.com/p/136446/Confluence/reviews/)

$20/month

Price

$5.42/month

4.4

Features

4.4

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/136446-148766/Confluence-vs-Box)