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M-Files vs NetDocuments: Which is a better fit?

Updated on January 20th, 2025
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Summary
Key features rated by users
Features selected based on 31,895 reviews from Document Management users.
% Fit
Missing features
Not enough reviews
Feature ratings
Secure Data Storage
4.6
Document Storage
4.7
Mobile Access
4.9
File Sharing
4.8
Email Management
NA
% Fit
Not enough reviews
Feature ratings
Secure Data Storage
4.8
Document Storage
4.6
Mobile Access
3.5
File Sharing
3.6
Email Management
--
User satisfaction
4.3
User reviews230
Ease of use
4.2
Functionality
4.3
Value for money
4.3
Customer support
4.2
4.3
User reviews41
Ease of use
4.1
Functionality
4.0
Value for money
4.0
Customer support
4.0
Price starts from
--
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

M-Files serves a variety of industries and business needs for mid-market to Enterprise global B2B companies.

Law Firms and Corporate Legal Departments, Financial Institutions, Real Estate Departments, Healthcare and Insurance, Government Institutions

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-ea995be4-a897-485c-e67c-08d8f9582280
Joe M
Engineer
5.0

Joe M.: My name's Joe. I'm a principal engineer. I'd give M-Files a 5 out of 5. And for more reviews like this, click down below. Before M-Files we used a PDM system. With switching to M-files, we considered some other software. We looked at using SOLIDWORKS and their PDM system as well as just using Windows. We selected M-Files because we really liked the way you could input metadata and use that to organize all of your files and search in a very powerful way for very detailed things within a document. We came from a more complicated system before using M-Files, so switching over to it was really nice and a blessing. It made it really easy to transition to M-Files. If you're thinking about getting into M-Files, I would really take a look at all the powerful tools that come along with inputting the metadata for each document into M-Files. It really opens up a lot of capability, especially when trying to find a very old document that you don't remember a whole lot about.

How Capterra sources reviews
View all video reviews
Kayleigh H
Firm Administrator
4.0

Kayleigh H.: Hi, my name is Kayleigh. I'm a firm administrator at Poulus Ensom Smith LLP in Vancouver, BC. We are a boutique commercial litigation firm, and we would give NetDocuments a four out of five stars. We use NetDocuments to organize our case files, and we also have it integrated with our accounting software, which is Soluno, and our Outlook system. I like that NetDocuments is easy to use, easy to train on, and it feels a lot more organized and simple for people to learn on and keep their practice working properly. The only thing that we don't love about NetDocuments is, we find the file transfer options pretty limited compared to other software, but ultimately, it isn't make-or-break for us.

How Capterra sources reviews
View all video reviews
User interface
122215 video thumbnail}
1 Video
225425 video thumbnail}
1 Video
122215
5 screenshots
225425
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Access Expiration Management
388
Important

M-Files

27/45
  • Access Expiration Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Annotations
  • Approval Process Control
  • Commenting/Notes
  • Customizable Branding
  • Document Automation
  • Document Editing
  • Document Review
  • Email Management
  • Forms Management
  • Metadata Extraction
  • Reporting & Statistics
  • SSL Security
  • Tagging
  • Task Management
  • Access Controls/Permissions
  • API
  • Archiving & Retention
  • Audit Trail
  • Collaboration Tools
  • Compliance Tracking
  • Content Management
  • Customizable Templates
  • Data Import/Export
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • File Conversion
  • File Recovery
  • File Sharing
  • Full Text Search
  • Mobile Access
  • Offline Access
  • Optical Character Recognition
  • Search/Filter
  • Secure Data Storage
  • Third-Party Integrations
  • Version Control
  • Workflow Management
See All features
Hide Document Management Software Features -

NetDocuments

Top Features
36/45
Show Document Management Software Features +

M-Files

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NetDocuments

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M-Files
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
NetDocuments
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
M-Files
  • By M-Files
  • Located in United States
  • Founded in 1989
NetDocuments
  • By NetDocuments
  • Located in United States
  • Founded in 1999
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