# Compare M-Files vs Paperpile 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare M-Files and Paperpile based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/122215-233181/M-Files-vs-Paperpile

---

# M-Files vs Paperpile Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

M-FilesPaperpile2/4 selected

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.4 (274)](https://www.capterra.com/p/122215/M-Files/reviews/)

[Paperpile](https://www.capterra.com/p/233181/Paperpile/)[4.8 (122)](https://www.capterra.com/p/233181/Paperpile/reviews/)

[## M-Files](https://www.capterra.com/p/122215/M-Files/)[4.4 (274)](https://www.capterra.com/p/122215/M-Files/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

Based on [274 reviews](#user-reviews)

Positive

237

Neutral

26

Negative

11

[## Paperpile](https://www.capterra.com/p/233181/Paperpile/)[4.8 (122)](https://www.capterra.com/p/233181/Paperpile/reviews/)

Starting Price

$2.99/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [122 reviews](#user-reviews)

Positive

120

Neutral

2

Negative

0

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User rating

97%

of reviewers  
rated it above 4 stars

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### Docusign

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Starting Price

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Flat Rate,Per Month

Free Trial

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of reviewers  
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### LiveAgent

4.7 (1,753)

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User rating

97%

of reviewers  
rated it above 4 stars

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### Revver

4.4 (908)

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User rating

87%

of reviewers  
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## Summary

* * *

Key features rated by users

Features selected based on 5,312 reviews from knowledge management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Knowledge Base Management

NA

Content Management

4.5

Document Management

4.7

Communication Management

NA

Customizable Fields

NA

\--%Fit

Missing features

Not enough reviews

Feature ratings

Knowledge Base Management

5.0

Content Management

4.6

Document Management

\--

Communication Management

NA

Customizable Fields

NA

User satisfaction

User satisfaction

4.4

User reviews[274](https://www.capterra.com/p/122215/M-Files/reviews/)

Ease of use

4.2

Functionality

4.4

Value for money

4.3

Customer support

4.2

User satisfaction

4.8

User reviews[122](https://www.capterra.com/p/233181/Paperpile/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.7

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$2.99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

M-Files serves a variety of industries and business document management needs for mid-market to Enterprise global B2B companies.

Best for

Not provided by vendor

## User reviews

Pros & cons

MJ

Moriessa J.

Payments Analyst

> "It made it easier to manage and track my payment related documents across different departments. Once you get a hang of it, it helps..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7025405)

NM

Nicolas M.

Director

> "After letting our subscription lapse (which we understood to cover support and updates only), we lost ALL access to our vault — our..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025)

MH

Michael H.

Security Analyst

> "The metadata-driven approach allows us to categorize and manage content efficiently, and version control ensures our teams always..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015183)

TB

Tushar B.

Application Tester

> "The major limitation that I came across is that the learning curve may be very high to the new users, particularly on how to..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008840)

PC

Pavnesh C.

Business Development Manager

> "I like M-Files’ metadata-driven organization and powerful search, which makes finding and managing documents efficient and intuitive."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7028803)

KL

Kandil L.

Procurement

> "Support is not up to the mark as it's slow and if you stuck you can not go further. As it has too much feature sometimes confusing."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7047032)

TS

Taylor S.

Students Director

> "M-files serves as a reliable choice for daily document management, offering a range of features and integration options."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7039944)

MR

Marvin R.

IT Manager

> "I am having issues with the Windows Explorer integration as my file links would break after a Windows update and have to relink."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6835842)

Daniel G.

President

> "It’s reduced the time spent searching for files, improved collaboration across departments, and made version control virtually..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325)

MS

Mohamed S.

Data Analyst

> "We had some lag on larger files across devices in updating and occasionally this led to version confusion during team reviews."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6814892)

RK

Robert K.

Head Instructor

> "The system enables central storage of all documents and content, making information quickly retrievable and avoiding redundant data."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017632)

AK

Anurag K.

Senior Business Development Representative

> "Sometimes the file search showed error for duplicate file type."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7033754)

SS

Shivanshi S.

Documentation Writer

> "I love how it streamlines collaboration and keeps everyone on the same page with automated workflows and clear version control."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7042426)

NM

Nicolas M.

Director

> "This appears to be by design. When we raised this with their Australian partner Storata, we were threatened with "equal and..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025)

TS

Taylor S.

Students Director

> "Great for organizing files by using meta-data instead of relying on traditional folder-based storage solutions."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7039944)

KW

Kelvin W.

Chief Executive Officer

> "Sometimes M-Files can't save a file properly, for example, if the internet connection is temporarily unstable."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7013037)

AS

Ashish S.

SENIOR MS ENGINEER

> "Quickly finds documents based on content, workflow automation and integration flexibility turns out to be most valuable features"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7021593)

KMH

Kai-Manuel H.

Senior Technical Consultant

> "It offers many possibilities, but also restricts M-Files in many places and unfortunately causes errors again and again due to..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6540681)

CW

Chad W.

Managing Director

> "More so, one of the major wins for me is the reduction of manual steps in document routing, so it kind of makes my day-to-day work..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7004232)

GD

Gill D.

Strategy and Improvement manager

> "no longer able to share links for multiple documents, teams integration is limited, have to download docs to change or save,"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6621578)

CW

Chad W.

Managing Director

> "The thing I like most about M-Files is that it consolidates all things in one place so you do not have to search through multiple..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7004232)

SS

Shivanshi S.

Documentation Writer

> "The interface can feel a little overwhelming at first."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7042426)

Daniel G.

President

> "M-Files has brought structure, transparency, and efficiency to how we handle documents and projects."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325)

SB

Simon B.

Head of technology

> "It a bit costly to pay monthly but worth the cost, also the customer support team is slow in responding , take a lot of time"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017628)

Daniel G.

President

> "I love that everything is organized by metadata rather than location, which saves time and prevents version mix-ups."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325)

NM

Nicolas M.

Director

> "Our business records are effectively held hostage."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025)

KW

Kelvin W.

Chief Executive Officer

> "I also like using the automated file backup features: documents, images and presentations are saved as they're being edited."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7013037)

Monica M.

Senior Technical Recruiter

> "Search Limitations and Customization Cost are the least facts of M-Files"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6646768)

MJ

Moriessa J.

Payments Analyst

> "I deal with a lot of transactions record as a payments agent and it makes it easy to locate the right file instantly."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7025405)

VR

Verified Reviewer

Office Administrator

> "The interface can be a bit overwhelming at first."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7012702)

VR

Verified Reviewer

Sr cloud admin

> "M file offers and support various core componemnts like documents control,process automation and enterprise level security which..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6577420)

LM

Luka M.

IT Manager

> "Manage sync with security groups is not available."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6594098)

SS

Shivanshi S.

Documentation Writer

> "Everything is centralized, well-organized, and trackable, which has boosted productivity and made collaboration much smoother."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7042426)

NK

Ngiria K.

mechanical design engineer

> "M files does not have good diagnostics and logging tools"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6595865)

Daniel G.

President

> "The approval workflows and audit trails also make compliance and accountability effortless."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325)

KMH

Kai-Manuel H.

Senior Technical Consultant

> "It is also not possible to run the server with a different operating system."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6540681)

Ishant S.

Chief Marketing Officer.

> "The site has as well enhanced cross departmental co-operation, where marketing, operations, and finance are operating in the same..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008109)

DS

Dana S.

Patent Attorney

> "Everything I didn't like was resolved with fixes in the new version."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015325)

JM

Jason M.

Director of Marketing

> "The automated workflows simplify document approvals without relying on email."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7034853)

KK

Kat K.

Manager

> "Complex integrations could be a real headache if you fail to analyse the project very detailly in the very early stages."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4879899)

GD

Guibril D.

Ingeenier

> "My experience is really positive; the software really simplifies the management of files and improves the collaboration between..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7043785)

NS

Niraj S.

Marketing and Operations

> "User interface could feel outdated."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6622635)

NM

Nicolas M.

Director

> "The search functionality and metadata organisation were genuinely useful for managing business records."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025)

AM

Abhijit M.

IT HEAD

> "I am struggling to get proper support in INDIA."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6364257)

AE

Abraham E.

Software Engineer,Fullstack

> "Overall, M-Files has greatly improved how we manage, share, and secure documents in our team."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7020800)

AK

Ania K.

Sales Operations Manager

> "I didn't face even a ioata of problem while using this."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6556847)

KaM

Khutso andy M.

IT Administrator

> "Security, audit trails, and retention policies strengthened our compliance posture."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7036004)

Willem L.

Frontend Chapter Lead

> "What I don't like about the M-Files is how difficult it is to get used to the user interface: it must be improved."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4918662)

KaM

Khutso andy M.

IT Administrator

> "Overall, M-Files delivered measurable gains in productivity, quality, and audit readiness at a sensible total cost."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7036004)

KK

Kat K.

Manager

> "The documentation is not always clear and helpful."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4879899)

DS

Dana S.

Patent Attorney

> "Thanks to continuous updates and modern web interfaces, our customers remain permanently flexible and can implement new requirements..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015325)

ED

Eudes D.

Web Developer

> "Additionally, the search feature could use some improvement, as it can be difficult to find the exact document you are looking for."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4530512)

TB

Tushar B.

Application Tester

> "Moreover, the user-friendly interface and the safe permissions allow easy and carefree collaboration in terms of the platform."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008840)

ED

Eudes D.

Web Developer

> "One downside of using M-Files is that it can be expensive for large organizations."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4530512)

KW

Kelvin W.

Chief Executive Officer

> "The ability to share folders with specific teams/departments is also useful for us."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7013037)

RM

Resa M.

Senior Data Engineer

> "Additionally, the setup process can be a bit long and complicated for those who are unfamiliar with the software."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4552633)

DS

Dana S.

Patent Attorney

> "The simple integration with Microsoft SharePoint Online provides businesses us with quick and easy access to the software."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015325)

RM

Resa M.

Senior Data Engineer

> "I dislike that the software can be a bit expensive for smaller teams or businesses."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4552633)

AO

Angela O.

Database Administrator

> "M-Files sharing and versioning features have appealed the most to me and that’s why I choose M-Files over any other document..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7004665)

VR

Verified Reviewer

Sales Manager

> "This software makes you dependent and if want to change it with another software it is almost impossible. If you want to switch, you..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2410550)

KR

Kirthik R.

Digital Marketing Executive

> "Also having the ability to automatically send renewal reminders and classify certificates and evaluations depending on properties is..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6595809)

Bora D.

Technical Sales Manager

> "It is quite slow honestly, you need time to upload or download a data."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2811108)

NS

Nikhil S.

Marketing Lead

> "Making workflows was easy once we learned the basics, and we quickly converted manual tasks like approvals and document storage into..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6630653)

VR

Verified Reviewer

Civil Engineer

> "It creates synchronization problems in places where the internet connection is not reliable and there may be version problems."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2704088)

RK

Robert K.

Head Instructor

> "Regular tasks are completed highly efficiently and with significant time savings, whether in a ten person operation or with hundreds..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017632)

Bora D.

Technical Sales Manager

> "I can not say it is bad software however biggest disadvantage is; its speed!"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2811108)

TB

Tushar B.

Application Tester

> "I preferred the most the efficiency with which M-Files manages documents by metadata rather than folders."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008840)

VR

Verified Reviewer

Engineering Supervisor

> "Idea is great but mfiles is not correct tool."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2154007)

KMS

Konjengbam Mitindra S.

Business Development Representative

> "At first I was finding hard where to even login but after getting access, I came to know the robustness and the strength of this..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7009554)

VR

Verified Reviewer

Engineering Supervisor

> "Overall user interface is very bad."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2154007)

[View Reviews](https://www.capterra.com/p/122215/M-Files/reviews/)

Sam W.

Staff Scientist

> "I reecently stumbled on a bug after Google updated - the Paperpile support team were really responsive, provided a work around and..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___6176338)

MM

Michael M.

Graduate Student

> "Sometimes I forget about this so when I download metadata from Paperpile directly, the PDF does not come along with it and I have to..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3041774)

Sam W.

Staff Scientist

> "I also love that it can change citation styles with pretty much a click of a button."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___6176338)

VR

Verified Reviewer

PhD student

> "The main issue is in organizing citations because users cannot upload a paper directly into a folder, so there is a risk of..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030605)

DB

Denisse B.

Graduate Student

> "I save time citing and I can dedicate more time to organizing and expressing my ideas. With Paperpile I can focus on what matters in..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3516892)

IW

Irene W.

PhD Candidate

> "In an opposite scenario, sometimes Paperpile is unable to add a paper to the library if you are only looking at the PDF web version..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3058984)

HA

Hajime A.

postdoc

> "Paperpile enables them to organize their article-folders very easily and make their workspace simple."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3812763)

DH

Diler H.

PhD Candidate

> "Opening papers to annotate is quite slow and my computer has problems when too many Paperpile tabs are open."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3052514)

JG

Jessala G.

PhD Candidate

> "I can easily share content, I can add links to the literature on my notes and recall papers quickly, I am like the different ways of..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030240)

LZ

Lisa Z.

Physician

> "It is hard to collaborate with others sometimes since they use other reference managers and can't edit the references (though..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3031979)

MM

Michael M.

Graduate Student

> "It has helped me to organize my list of journal articles, organize and reorganize references while writing and submitting to..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3041774)

KR

Katja R.

researcher

> "For some types if content, e.g., books, PDFs, the automated population system is less accurate."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3052509)

PK

Pat K.

Research Scientist

> "It downloads a reference database, provides intuitive in-text citation, flexible formatting of reference styles, and integration..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039192)

MJ

Matthew J.

Group Leader

> "Tab management is also a little buggy -- new tabs sometimes open in odd places, not adjacent to the current tab."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039016)

TS

Travis S.

Associate Professor

> "The integration with google scholar makes it easy to import references into Paperpile and the auto syncing with the iOS app makes it..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3052489)

SYS

Seyed Yahya S.

Postdoctoral Associate

> "The PDF files for IEEE papers are cannot be imported automatically, this is particularly hurting STEM researchers."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030526)

DB

Denisse B.

Graduate Student

> "I love how easy it is to collect all my papers while looking for more information and allowing me to site them when I need them."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3516892)

IW

Irene W.

PhD Candidate

> "The PDF is not always attached to the Paperpile entry, especially if you have to go through a paywall to access an article."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3058984)

JC

John C.

Academic

> "Its ability to add new papers (e.g., automatically pull papers from Google Scholar) is pretty good, better than competitor's..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030335)

OM

Oliver M.

Research Associate

> "Paperpile also lacks ready/easy means to modify existing citation styles to correct punctuation issues."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3056604)

OM

Oliver M.

Research Associate

> "Ease of use for "official" features, Google ecosystem integration, collaboration allowing sharing of reference collections, hosting..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3056604)

CF

Christina F.

Postdoctoral Fellow

> "When it comes to actually creating a bibliography, I have had more issues with citations actually being correct with Paperpile than..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030330)

MJ

Matthew J.

Group Leader

> "I've used other softwares in the past -- both stand-alone (Papers) and browser-integrated (Zotero, Mendeley) -- and Paperpile beats..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039016)

TL

Tianyu L.

Student

> "I also don’t like the dark mode on the google chrome because it doesn’t work, although it works on IOS app."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039325)

Rachel S.

Researcher

> "Organize, search, and capture citations with chrome plugins makes paperpile my fav citation software."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030266)

CYC

Chang-Yu C.

PhD student

> "To sidestep this problem, I have to log out all my account and log in again just to update my bibliography."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030245)

AC

Alex C.

Grad Student

> "Tags are a big differentiator for me because it keeps everything in place while being able to search via multiple tags at the same..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039183)

LZ

Lisa Z.

Physician

> "Once, it stopped working and just gave me errors for all of the references and I had to go through and re-enter all of the..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3031979)

SN

Sarah N.

Clinical Program Manager

> "i also like the feature where you can highlight the title and copy and paste it turns it into a full citation."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030416)

LL

Liping L.

Graduate

> "However, even after using vpn, it fails to download papers directly in the paperpile."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039281)

DZ

David Z.

Graduate Student

> "Native to the cloud by design, it is something that I can take anywhere, access on any device, and use in all of my editing routines."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3052971)

DD

Deanne D.

Senior Science Coordinator

> "Managing the references, bibliography, and collections of publications would be a nightmare without Paperpile."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039223)

AG

Alissa G.

Graduate Researcher

> "I use Google Drive for my cloud storage, and it's incredibly convenient to have all of my PDFs clearly labeled and easily findable."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030386)

AZ

Aly Z.

Student

> "Cannot rotate pages when viewing PDFs in Paperpile."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039521)

CYC

Chang-Yu C.

PhD student

> "I am a heavy google suite user, so the Paperpile UI integration with chrome and google doc perfectly fits my need."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030245)

BW

Bjorn W.

Assistant Professor

> "Collaborative annotations has been a “coming soon” feature for a while, and development is overall pretty slow."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039021)

RT

Rebecca T.

Graduate student

> "Really like how easy it is to add papers to your library on Paperpile straight from the browser, as well as the Google Docs plug in..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030342)

AS

Alexandra S.

Doctor

> "Can’t query folders and labels in complex way."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039433)

RF

Rafael F.

Graduate Student

> "This software integrates so tightly into punned and google scholar and makes getting the PDFs and supplemental data into an easy to..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3045140)

JC

John C.

Academic

> "The iPad version is not as robust in adding new papers."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030335)

MJ

Matthew J.

Group Leader

> "In particular, the ease with which I can add citations and PDFs from any webpage to my library on the fly is great."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039016)

DF

Daniel F.

Graduate Student

> "In research, we read many papers, but the other management systems I used (or were given for free) were so old and confusing to use..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030379)

RB

Rena B.

Research Scientist

> "The process of citing sources and storing them has been streamlined for me in my research which saves time and money."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3060326)

SS

Saima S.

Science writer

> "Sometimes it doesn't perform as well with websites as it does with journal articles."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3061629)

TM

Tianyou M.

PhD

> "I can use my paperpile on multiple devices and they can sync everything for me"

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3069930)

CYC

Chang-Yu C.

PhD student

> "This was annoying because I usually keep two google account active, one for work and another for personal use."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030245)

AK

Ari K.

Research Scientist

> "The best parts of paperpile are its ability to import and organize papers."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039022)

Courtney C.

Postdoctoral Researcher

> "I have had some difficulty with Paperpile updates and functionality in Word."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3052704)

MW

Matthew W.

Assistant Professor

> "It's also well-integrated with all of the word processing softwares I use (Overleaf, Google Docs, and Word)."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030560)

JG

Jessala G.

PhD Candidate

> "The annotation feature is glitchy and limited."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030240)

RT

Rebecca T.

Graduate student

> "Papers save as PDFs to the associated Google account which is nice as it saves space on your main drive. "

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030342)

CF

Celia F.

PhD Candidate

> "I find the system of file organization a bit clunky."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030823)

Courtney C.

Postdoctoral Researcher

> "We regularly use the Google Doc add-on and the shared Paperpile folder feature."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3052704)

JL

Jenna L.

Veterinary neurologist

> "Sometimes journal articles will not be uploaded completely."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3035263)

MD

Marc D.

Graduate Student Researcher

> "Efficient and clear user interface allows for quick retrieval of information and in-depth analysis."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3034685)

CL

Catherine L.

Research Associate

> "We used Mendaley before and it has glitches."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3032720)

ES

Elissa S.

Graduate Student

> "Paperpile integrates wonderfully with Google docs, allowing easy use for managing citations."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039109)

DD

Deanne D.

Senior Science Coordinator

> "It has caused confusion with my co-editors and I always have to explain it."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039223)

CF

Christina F.

Postdoctoral Fellow

> "I definitely find it to be the least clunky citation management system in terms of finding, saving, and reading papers."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030330)

CJ

Chris J.

Student

> "It is difficult to collaborate with colleagues."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039011)

SC

Shawn C.

Graduate Student

> "Much less glitchy than other programs and imports paper metadata with much fewer errors compared to other commonly used software."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039293)

QW

Qing W.

Software Engineer

> "This is not well represented offline."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039246)

SR

Sherin R.

Fellow

> "Also love how seamlessly it can save citations, and download the pdf from the journal page w one click."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3031310)

JT

John T.

PhD student

> "Nothing stands out as something I would like to change."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3038979)

RT

Rebecca T.

Graduate student

> "Lots of tools for organization within the system, where you can organize by project."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030342)

JT

Jessica T.

Graduate Associate/PhD Candidate

> "This is understandable, but probably the only slightly annoying thing I might think of."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039172)

SM

Sitapriya M.

Post-doctoral Research Associate

> "Paperpile helps you tag all those interesting papers without having to worry about finding a tab later!"

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3052991)

CL

Catherine L.

Research Associate

> "The paper search is horrible!"

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3032720)

EC

Eric C.

Professor

> "As an academic using it to write papers and keep track of my papers it has been great."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3052248)

JF

Justin F.

Professor

> "tricky"

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030538)

[View Reviews](https://www.capterra.com/p/233181/Paperpile/reviews/)

## User interface

[M-Files](https://www.capterra.com/p/122215/M-Files/)

4.37 (274)

No images or videos  
provided by vendor

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

M-Files

Top features

16/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Catalog Management
-   Collaboration Tools
-   Commenting/Notes
-   Communication Management
-   Content Library
-   Content Management
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Decision Support
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Full Text Search
-   Generative AI
-   Knowledge Base Management
-   Live Chat
-   Multi-Language
-   Reporting & Statistics
-   Self Service Portal
-   Single Sign On
-   Social Media Integration
-   SSL Security
-   Surveys & Feedback
-   Tagging
-   Text Editing
-   Third-Party Integrations
-   Widgets
-   Workflow Management

[See all features](https://www.capterra.com/p/122215/M-Files/#features)

Paperpile

10/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Catalog Management
-   Collaboration Tools
-   Commenting/Notes
-   Communication Management
-   Content Library
-   Content Management
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Decision Support
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Full Text Search
-   Generative AI
-   Knowledge Base Management
-   Live Chat
-   Multi-Language
-   Reporting & Statistics
-   Self Service Portal
-   Single Sign On
-   Social Media Integration
-   SSL Security
-   Surveys & Feedback
-   Tagging
-   Text Editing
-   Third-Party Integrations
-   Widgets
-   Workflow Management

[See all features](https://www.capterra.com/p/233181/Paperpile/#features)

### Recognition

No recognitions have been awarded to M-Files

No recognitions have been awarded to Paperpile

### Deployment & support

M-Files

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Paperpile

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

M-Files

-   By M-Files
-   Located in United States
-   Founded in 1989

Paperpile

-   By Paperpile
-   Located in United States
-   Founded in

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