---
title: "Compare M-Files vs Google Workspace 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare M-Files and Google Workspace based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/122215-247901/M-Files-vs-Google-Workspace"
page_type: "comparison"
language: "en"
---

# M-Files vs Google Workspace Features and Cost Comparison

Last updated August 26th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

M-FilesGoogle Workspace2/4 selected

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.4 (276)](https://www.capterra.com/p/122215/M-Files/reviews/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.7 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

[## M-Files](https://www.capterra.com/p/122215/M-Files/)[4.4 (276)](https://www.capterra.com/p/122215/M-Files/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

Based on [276 reviews](#user-reviews)

Positive

239

Neutral

26

Negative

11

[## Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.7 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting Price

$7.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [17,715 reviews](#user-reviews)

Positive

16,982

Neutral

568

Negative

165

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 32,319 reviews from document management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

62%Fit

Missing features

Feature ratings

Document Editing

NA

Document Storage

4.7

Email Management

NA

File Sharing

4.7

Document Review

4.3

86%Fit

High performer

Feature ratings

Document Editing

4.8

Document Storage

4.7

Email Management

4.7

File Sharing

4.7

Document Review

4.8

User satisfaction

User satisfaction

4.4

User reviews[276](https://www.capterra.com/p/122215/M-Files/reviews/)

Ease of use

4.2

Functionality

4.4

Value for money

4.3

Customer support

4.2

User satisfaction

4.7

User reviews[17,715](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$7Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

M-Files serves a variety of industries and business document management needs for mid-market to Enterprise global B2B companies.

Best for

Google Workspace is used by startups, healthcare, retailers, manufacturers, government agencies, professional services, tech companies, sales, marketing, and HR teams.

## User reviews

Pros & cons

VR

Verified Reviewer

Project Manager

> "It’s a solid platform for document management, especially for businesses that need better organization, security, and workflow control...."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7142990)

NM

Nicolas M.

Director

> "After letting our subscription lapse (which we understood to cover support and updates only), we lost ALL access to our vault — our own..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025)

Utsav G.

Technical Analyst

> "It has collaboration with Microsoft so if i create a word document i can directly access that via my word, No need to open other..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7119841)

TB

Tushar B.

Application Tester

> "The major limitation that I came across is that the learning curve may be very high to the new users, particularly on how to establish..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008840)

MH

Michael H.

Security Analyst

> "The metadata-driven approach allows us to categorize and manage content efficiently, and version control ensures our teams always have..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015183)

VR

Verified Reviewer

Project Manager

> "One thing I didn’t like is that there can be a learning curve, especially for users who are used to normal folder systems."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7142990)

MJ

Moriessa J.

Payments Analyst

> "It made it easier to manage and track my payment related documents across different departments. Once you get a hang of it, it helps..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7025405)

KW

Kelvin W.

Chief Executive Officer

> "Sometimes M-Files can't save a file properly, for example, if the internet connection is temporarily unstable."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7013037)

RK

Robert K.

Head Instructor

> "The system enables central storage of all documents and content, making information quickly retrievable and avoiding redundant data."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017632)

KL

Kandil L.

Procurement

> "Support is not up to the mark as it's slow and if you stuck you can not go further. As it has too much feature sometimes confusing."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7047032)

KW

Kelvin W.

Chief Executive Officer

> "I also like using the automated file backup features: documents, images and presentations are saved as they're being edited."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7013037)

KMH

Kai-Manuel H.

Senior Technical Consultant

> "It offers many possibilities, but also restricts M-Files in many places and unfortunately causes errors again and again due to Windows..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6540681)

VR

Verified Reviewer

Sr cloud admin

> "M file offers and support various core componemnts like documents control,process automation and enterprise level security which makes..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6577420)

GD

Gill D.

Strategy and Improvement manager

> "no longer able to share links for multiple documents, teams integration is limited, have to download docs to change or save,"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6621578)

PC

Pavnesh C.

Business Development Manager

> "I like M-Files’ metadata-driven organization and powerful search, which makes finding and managing documents efficient and intuitive."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7028803)

MR

Marvin R.

IT Manager

> "I am having issues with the Windows Explorer integration as my file links would break after a Windows update and have to relink."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6835842)

TS

Taylor S.

Students Director

> "M-files serves as a reliable choice for daily document management, offering a range of features and integration options."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7039944)

MS

Mohamed S.

Data Analyst

> "We had some lag on larger files across devices in updating and occasionally this led to version confusion during team reviews."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6814892)

Daniel G.

President

> "It’s reduced the time spent searching for files, improved collaboration across departments, and made version control virtually foolproof."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325)

SB

Simon B.

Head of technology

> "It a bit costly to pay monthly but worth the cost, also the customer support team is slow in responding , take a lot of time"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017628)

SS

Shivanshi S.

Documentation Writer

> "I love how it streamlines collaboration and keeps everyone on the same page with automated workflows and clear version control."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7042426)

AK

Anurag K.

Senior Business Development Representative

> "Sometimes the file search showed error for duplicate file type."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7033754)

DS

Dana S.

Patent Attorney

> "Thanks to continuous updates and modern web interfaces, our customers remain permanently flexible and can implement new requirements..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015325)

NM

Nicolas M.

Director

> "This appears to be by design. When we raised this with their Australian partner Storata, we were threatened with "equal and aggressive..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025)

TS

Taylor S.

Students Director

> "Great for organizing files by using meta-data instead of relying on traditional folder-based storage solutions."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7039944)

Utsav G.

Technical Analyst

> "so yes it is very least liked feature and it is costly as per indian standards"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7119841)

AS

Ashish S.

SENIOR MS ENGINEER

> "Quickly finds documents based on content, workflow automation and integration flexibility turns out to be most valuable features"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7021593)

Monica M.

Senior Technical Recruiter

> "Search Limitations and Customization Cost are the least facts of M-Files"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6646768)

CW

Chad W.

Managing Director

> "More so, one of the major wins for me is the reduction of manual steps in document routing, so it kind of makes my day-to-day work feel..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7004232)

VR

Verified Reviewer

Office Administrator

> "The interface can be a bit overwhelming at first."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7012702)

CW

Chad W.

Managing Director

> "The thing I like most about M-Files is that it consolidates all things in one place so you do not have to search through multiple drives..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7004232)

SS

Shivanshi S.

Documentation Writer

> "The interface can feel a little overwhelming at first."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7042426)

TB

Tushar B.

Application Tester

> "Moreover, the user-friendly interface and the safe permissions allow easy and carefree collaboration in terms of the platform."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008840)

NM

Nicolas M.

Director

> "Our business records are effectively held hostage."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025)

KW

Kelvin W.

Chief Executive Officer

> "The ability to share folders with specific teams/departments is also useful for us."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7013037)

LM

Luka M.

IT Manager

> "Manage sync with security groups is not available."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6594098)

DS

Dana S.

Patent Attorney

> "The simple integration with Microsoft SharePoint Online provides businesses us with quick and easy access to the software."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015325)

NK

Ngiria K.

mechanical design engineer

> "M files does not have good diagnostics and logging tools"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6595865)

Daniel G.

President

> "M-Files has brought structure, transparency, and efficiency to how we handle documents and projects."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325)

KMH

Kai-Manuel H.

Senior Technical Consultant

> "It is also not possible to run the server with a different operating system."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6540681)

Daniel G.

President

> "I love that everything is organized by metadata rather than location, which saves time and prevents version mix-ups."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325)

DS

Dana S.

Patent Attorney

> "Everything I didn't like was resolved with fixes in the new version."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015325)

KR

Kirthik R.

Digital Marketing Executive

> "Also having the ability to automatically send renewal reminders and classify certificates and evaluations depending on properties is..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6595809)

NS

Niraj S.

Marketing and Operations

> "User interface could feel outdated."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6622635)

MJ

Moriessa J.

Payments Analyst

> "I deal with a lot of transactions record as a payments agent and it makes it easy to locate the right file instantly."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7025405)

AK

Ania K.

Sales Operations Manager

> "I didn't face even a ioata of problem while using this."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6556847)

SS

Shivanshi S.

Documentation Writer

> "Everything is centralized, well-organized, and trackable, which has boosted productivity and made collaboration much smoother."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7042426)

ED

Eudes D.

Web Developer

> "Additionally, the search feature could use some improvement, as it can be difficult to find the exact document you are looking for."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4530512)

Daniel G.

President

> "The approval workflows and audit trails also make compliance and accountability effortless."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325)

KK

Kat K.

Manager

> "Complex integrations could be a real headache if you fail to analyse the project very detailly in the very early stages."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4879899)

NS

Nikhil S.

Marketing Lead

> "Making workflows was easy once we learned the basics, and we quickly converted manual tasks like approvals and document storage into..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6630653)

AM

Abhijit M.

IT HEAD

> "I am struggling to get proper support in INDIA."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6364257)

RK

Robert K.

Head Instructor

> "Regular tasks are completed highly efficiently and with significant time savings, whether in a ten person operation or with hundreds of..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017632)

ED

Eudes D.

Web Developer

> "One downside of using M-Files is that it can be expensive for large organizations."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4530512)

Ishant S.

Chief Marketing Officer.

> "The site has as well enhanced cross departmental co-operation, where marketing, operations, and finance are operating in the same..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008109)

Willem L.

Frontend Chapter Lead

> "What I don't like about the M-Files is how difficult it is to get used to the user interface: it must be improved."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4918662)

JM

Jason M.

Director of Marketing

> "The automated workflows simplify document approvals without relying on email."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7034853)

RM

Resa M.

Senior Data Engineer

> "Additionally, the setup process can be a bit long and complicated for those who are unfamiliar with the software."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4552633)

TB

Tushar B.

Application Tester

> "I preferred the most the efficiency with which M-Files manages documents by metadata rather than folders."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008840)

RM

Resa M.

Senior Data Engineer

> "I dislike that the software can be a bit expensive for smaller teams or businesses."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4552633)

KMS

Konjengbam Mitindra S.

Business Development Representative

> "At first I was finding hard where to even login but after getting access, I came to know the robustness and the strength of this..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7009554)

KK

Kat K.

Manager

> "The documentation is not always clear and helpful."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4879899)

GD

Guibril D.

Ingeenier

> "My experience is really positive; the software really simplifies the management of files and improves the collaboration between teams."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7043785)

VR

Verified Reviewer

Sales Manager

> "This software makes you dependent and if want to change it with another software it is almost impossible. If you want to switch, you..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2410550)

JL

James L.

Recruitment Consultant

> "M-Files has collaboration tools that allows us to work together and collaborate on our documents."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6550357)

VR

Verified Reviewer

Civil Engineer

> "It creates synchronization problems in places where the internet connection is not reliable and there may be version problems."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2704088)

NM

Nicolas M.

Director

> "The search functionality and metadata organisation were genuinely useful for managing business records."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025)

Bora D.

Technical Sales Manager

> "It is quite slow honestly, you need time to upload or download a data."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2811108)

AAN

Ahanaf Ahamed N.

Research Assistant

> "It's very easy to find specific research files by keywords, projects, or even the type of document because M-Files lets us tag documents..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6505465)

Bora D.

Technical Sales Manager

> "I can not say it is bad software however biggest disadvantage is; its speed!"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2811108)

AE

Abraham E.

Software Engineer,Fullstack

> "Overall, M-Files has greatly improved how we manage, share, and secure documents in our team."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7020800)

VR

Verified Reviewer

Office Administrator

> "The interface can be a bit overwhelming at first."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7012702)

David F.

Professional Nurse

> "With M-Files, you can classify documentation to make it more efficient and organized with regulatory compliance"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6616847)

SS

Shivanshi S.

Documentation Writer

> "The interface can feel a little overwhelming at first."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7042426)

NS

Nikhil S.

Marketing Lead

> "The OCR feature is amazing, it feels like having Google search for all your office files. And I use it all the time."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6630653)

NS

Niraj S.

Marketing and Operations

> "User interface could feel outdated."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6622635)

VR

Verified Reviewer

Sr cloud admin

> "Regardless of location and geo its provide seamless management service for users.its also used as electronics quality managemt systems."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6577420)

Willem L.

Frontend Chapter Lead

> "What I don't like about the M-Files is how difficult it is to get used to the user interface: it must be improved."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4918662)

KaM

Khutso andy M.

IT Administrator

> "Security, audit trails, and retention policies strengthened our compliance posture."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7036004)

KMH

Kai-Manuel H.

Senior Technical Consultant

> "It is also not possible to run the server with a different operating system."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6540681)

DS

Dana S.

Patent Attorney

> "The simple integration with Microsoft SharePoint Online provides businesses us with quick and easy access to the software."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015325)

KK

Kat K.

Manager

> "Complex integrations could be a real headache if you fail to analyse the project very detailly in the very early stages."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4879899)

VR

Verified Reviewer

Sr cloud admin

> "Regardless of location and geo its provide seamless management service for users.its also used as electronics quality managemt systems."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6577420)

VR

Verified Reviewer

Civil Engineer

> "It creates synchronization problems in places where the internet connection is not reliable and there may be version problems."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2704088)

RK

Robert K.

Head Instructor

> "As an open source standard software, it is like a chameleon, adapting to any business environment."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017632)

KL

Kandil L.

Procurement

> "Support is not up to the mark as it's slow and if you stuck you can not go further. As it has too much feature sometimes confusing."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7047032)

IL

Irene L.

Knowledge Management Lead

> "It is really easy to configure and maintain, it is intuitive and the Hubshare companion product opens your company's repository to..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6595564)

SB

Simon B.

Head of technology

> "It a bit costly to pay monthly but worth the cost, also the customer support team is slow in responding , take a lot of time"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017628)

TB

Tushar B.

Application Tester

> "Moreover, the user-friendly interface and the safe permissions allow easy and carefree collaboration in terms of the platform."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008840)

NM

Nicolas M.

Director

> "This appears to be by design. When we raised this with their Australian partner Storata, we were threatened with "equal and aggressive..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025)

RK

Robert K.

Head Instructor

> "Regular tasks are completed highly efficiently and with significant time savings, whether in a ten person operation or with hundreds of..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017632)

AM

Abhijit M.

IT HEAD

> "I am struggling to get proper support in INDIA."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6364257)

[View Reviews](https://www.capterra.com/p/122215/M-Files/reviews/)

KL

Kate L.

Sales and Marketing

> "The seamless integration between its apps makes it simple to share files, work on documents in real time, and stay connected with a team. While there are some limitations with advanced..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7187757)

JM

James M.

Sales Representative

> "The repeating subscription is not a good value to a single retail business where I only require a simple cloud storage and customer service is virtually absent where I have to contend with..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7124655)

RAUL M.

Support software

> "The file sharing is seamless and secure, and the scheduling integrations between Calendar and Meet ensure that my workday remains organized and productive."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7138075)

ET

Edward T.

Founder and Marketing Strategist

> "Occasional cloud sync bugs, where scheduled calendar events on one device did not synchronize with other devices, at the most inappropriate times."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7140012)

Kartikeya G.

Property Management

> "As an admin, I also appreciate the ability to manage users, aliases, groups, and security settings from a single console, which is especially helpful as we add contractors or new staff."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7129217)

Marc R.

Digital Media Specialist

> "Enterprise Control Gaps: For more complex organizations, admin settings, permissions, and auditing sometimes feel less granular or intuitive than competing enterprise platforms."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7147200)

EW

Emily W.

HR Manager

> "Its suite of cloud-based applications, including Gmail, Google Drive, Docs, Sheets, Slides, Meet, and Calendar, provides everything teams need to communicate, collaborate, and manage their..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7172728)

Hallye N.

Operations Manager

> "Recent price hikes, weak offline mode, limited Microsoft format compatibility, poor customer support, and restricted meeting recording permissions."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7119503)

AF

Avery F.

Artist and Tour Manager

> "I can read an email in Gmail, add an appointment to Google Calendar in one click, and open a collaborative document in Google Drive without ever changing environments."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7163613)

CS

Chelsea S.

Sales

> "One downside of Google Workspace is that it can feel limited compared to desktop apps, especially for advanced features, and working offline isn’t always smooth or reliable when you need full..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7116507)

AG

Adrian G.

Project Coordinator

> "It stands out for how seamlessly it connects teams, allowing work to move forward without delays or version confusion. While it may not replace every advanced desktop tool, its simplicity,..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7124073)

Riya D.

Data Analyst

> "Google Sheets can’t properly handle true data scaling; laggy or it’ll often just crash if you start pushing really massive data sets, complicated lookup formulas or fancy array formula."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7180358)

VR

Verified Reviewer

Owner

> "The integration across apps like Docs, Sheets, and Drive helps streamline workflows and improve productivity. While there are occasional limitations with advanced features and offline..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7144695)

BT

Brigitte T.

HR Manager

> "One downside of Google Workspace is that some features can feel limited compared to more advanced desktop applications, especially for complex data analysis or formatting."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7129879)

JW

Jan W.

Energieberater

> "This integration streamlines workflows, enhances security, and simplifies management, making it highly efficient for teams that are already invested in Google Workspace."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7164319)

RK

Ross K.

Chiropractor

> "The only thing that comes to mind is the recent change of the logos, especially the logo for sheets - it takes me slightly longer to recognize it when scrolling the dropdown menu… but this is..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7156615)

VR

Verified Reviewer

Senior Product Assurance Engineer

> "The integration across Gmail, Drive, Meet, Calendar, Docs, Sheets, and Slides enables teams to work together in real time, whether in the office or remotely."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7184103)

VR

Verified Reviewer

Marketing Manager

> "The amount of tech support we needed with outgoing and incoming server issues, loss of emails and the mess we made whenever we had to set up a new compuyter and transfer over the employees..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7091353)

VR

Verified Reviewer

Student Ambassador

> "Applications such as Gmail, Google Drive, Docs, Sheets, Meet, and Calendar make communication, file sharing, and scheduling very efficient."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7175188)

Blake A.

IT Technician

> "Gmail also just doesn't have the same depth as Outlook when it comes to calendar integration and scheduling in a professional environment, which comes up more than you'd think."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7177566)

KS

Kristopher S.

Emergent Bilingual Instructional Specialist

> "We give classes through Google Meets, and the top-tier version of Google Meets available to us is great for making classes as interactive as possible with whiteboard drawing capabilities for..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7139751)

VR

Verified Reviewer

Director

> "The email client feels clumsy when compare to Microsoft Outlook desktop, with limited lists of email's displayed within a single view, making multi-select of thousands of message more tedious..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7077339)

CQ

Connor Q.

IT team lead

> "Their suite is tightly integrated across Drice, Gmail, Docs, sheets and Calendar - meaning teams can move efficiently between tools and services without having to switch platforms or..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7132503)

Donna C.

Hr

> "I also found that some features were not always as advanced as desktop based Microsoft Office tools, especially for more detailed formatting or complex spreadsheets. While it is very easy to..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7151398)

Riya D.

Data Analyst

> "Real time collaboration works seamlessly, makes drafting data dictionaries, ad-hoc data request management and keeping the team outside of data updated with reporting timelines a breeze, all..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7180358)

JS

Johnathan S.

Database Developer

> "The one downside of Workspace is the price - high for additional seats and cloud storage. Besides popular apps like Sheets, Drive, and Docs, it is really difficult to integrate others of them..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7047759)

DN

David N.

IT Operations Manager

> "It provides email, calendar, chat, file storage/sharing, and video conferencing services all bundled together for a reletively decent price her user account."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7127986)

SF

Sandra F.

Educator

> "Working with Microsoft Office files can cause formatting issues, especially with complex layouts or macros, which can frustrate teams collaborating with Office-heavy partners.​"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7049707)

DS

Daniel S.

Manager

> "I’ve used Google Workspace across a few different things running email and day to day operations for my car dealership, personal projects, and even as an SMTP provider for sending marketing..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7178867)

CQ

Connor Q.

IT team lead

> "whilst being excellent for collaboration, it isn't quite as powerful as the desktop counterparts and provides some headaches as an administrator when navigating depth and access controls."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7132503)

Natalia M.

Licensed Clinical Psychologist

> "Google Workspace makes my job easier and reduces redundancy and fragmentation because it's a suit with several tools in one place (email, calendar, telehealth, Google Sheets, and more)."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7120571)

Aachal S.

Innovative Product Management Specialist

> "Google Sheets is not powerful like Excel for heavy data analysis of user metrics. When internet is gone, it is hard to edit files even with offline mode."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7084472)

JW

Jan W.

Energieberater

> "This deep connectivity allows easy access to other Google services, such as Google Drive, Google One, and Gmail, creating a unified and scalable environment."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7164319)

SF

Sandra F.

Educator

> "Integration with some external calendaring and device-management tools is not always smooth, and admins sometimes report limitations with MDM and certain third‑party systems."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7049707)

Opeyemi K.

Legal Officer

> "What i like most about Google workspace is its seamless connection across all its apps, it makes document management and teamwork flexible and efficient"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7130840)

PU

Philipp U.

Lead Engineer

> "For example, when setting up a new group, the default settings leave multiple security gaps that are easily overlooked when someone not so eagle eyed sets one up - stuff like letting the..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7070053)

MB

Mapy B.

Student

> "It’s especially strong for academic work, shared projects, and cloud‑based workflows. While offline reliability and storage tiers could be improved, the overall experience is efficient,..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7139292)

RG

Rene G.

Quality Assurance Supervisor

> "While using Google Workspace for my BCIT online courses, I noticed that some advanced formatting or features in Docs and Sheets are not as robust as traditional desktop software."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7087439)

Marc R.

Digital Media Specialist

> "Real‑time collaboration across Docs, Sheets, and Slides fundamentally changes how teams work together—feedback is immediate, version control is seamless, and work moves forward without the..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7147200)

VR

Verified Reviewer

Vice President

> "It can be a bit costly adding members to your business plan and some of the Google apps feel like they have less features that the Microsoft options."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7115469)

Natalia M.

Licensed Clinical Psychologist

> "The cloud storage is also handy to further ensure HIPAA compliance. And finally, Google Workspace integrates with add-ons like Paubox, making email even more secure."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7120571)

Rishi Teja M.

Research Intern

> "I still have to export certain reports to Excel for a few stakeholders who need advanced pivot functionality, which is a bit annoying."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7150876)

AG

Adrian G.

Project Coordinator

> "The cloud-based architecture ensures accessibility, scalability, and automatic synchronization across devices without the need for complex infrastructure."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7124073)

VR

Verified Reviewer

Brand Manager

> "What I don’t love is that sometimes it feels a bit limited, especially in Docs and Sheets. If you’re trying to do something more complex or detailed, it doesn’t always have the same depth as..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7120759)

RM

Rebekah M.

Bookkeeper

> "I use Google everyday in my job, especially sheets and docs, it is the best way to manage projects and store info for our business."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7120255)

VR

Verified Reviewer

CEO

> "The way you have to edit some settings to get to certain things, set up emails, unless you know what you're doing, it can be quite confusing."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7152482)

SS

Saniya S.

Healthcare

> "Google Workspace is a collaboration powerhouse because it lets teams edit the same file at once, ending the mess of "version 1, 2, 3" email attachments."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7134400)

OM

Oliver M.

SEO Lead

> "From time to time I will be randomly signed out from my Google Workspace account which can be frustrating if it happens during a video call with a client."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7186906)

Marc R.

Digital Media Specialist

> "Strong Integration Across Tools: Gmail, Calendar, Drive, Meet, and Docs all worked together smoothly, which reduced friction and kept workflows efficient."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7147200)

VR

Verified Reviewer

Software Support

> "Some advanced spreadsheet functions don’t translate as cleanly from Microsoft Office files, leading to occasional errors when importing and exporting documents."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7089629)

HG

Hollie G.

Office Manager

> "I love to use Google workspace with our company as it just makes it simple to share documents on shared drives which I can have separate shared drives that have custom list of people that can..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7137097)

Falak N.

Account Manager

> "Price is on the high side for smaller teams each year Another time the admin dashboard is really confusing to replace configuration or add another user email."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7186394)

JH

Julia H.

Administrative Assistant

> "Great having items uploaded to my drive and the ability to share the documents with others and giving others the ability to edit if needed or only view."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7143116)

VR

Verified Reviewer

Art

> "The things that I don´t like too much are the high dependency on a stable internet connection, limited offline functionality, and potential formatting issues when editing Microsoft Office..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7094552)

Branko J.

Sales Operations Associate

> "Gmail, Drive, Docs, Meet, and Calendar work well together, so sharing files, editing in real time, and staying organized is very convenient."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7135176)

AF

Ana F.

Project Assistant Intern

> "Sometimes organizing files in Google Drive can get a bit overwhelming, especially when working on multiple projects at once."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7121099)

BT

Brigitte T.

HR Manager

> "The ability for multiple team members to work in real time on documents, spreadsheets, and presentations greatly improves efficiency and communication."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7129879)

BT

Brianna T.

Lead Editor

> "It doesn't offer that much more (from what I can tell) than a regular Gmail account, and it can actually be confusing to navigate when you first sign up."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7125237)

Jerrid C.

CEO

> "Gmail, Calendar, and Meet work especially well together, so scheduling client calls, sending follow-ups, and keeping everything organized feels fast and straightforward."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7143586)

Darren B.

Admin

> "its a bit clunky and its mergablity with microsoft isnt great with adons costing and can be limited when compaired to desktop versions"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7179899)

VR

Verified Reviewer

App Developer

> "What I like most about Google Workspace is its seamless integration of apps, real-time collaboration, and cloud-based accessibility."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7123433)

VR

Verified Reviewer

Presidenr

> "Admin settings and permission controls can also feel overwhelming at times, particularly for organizations managing many users."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7117475)

JP

Jonathan P.

Digital Content Specialist

> "Love the way it provides me all the tools for the productivity in one platform and The real time collaboration is really impressive which makes sure everyone stays on the same page."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7163021)

MMJ

Medina- Maldonado J.

Graphic designer

> "One the the bad side of google workspace is that its storage can fill up quickly as it is not wide enough."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7136154)

RS

Radha S.

Legal Assistant

> "Tools like Gmail, Docs, Sheets, Drive, and Meet work seamlessly together, making it easy to communicate, share files, and collaborate efficiently across teams."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7121769)

VR

Verified Reviewer

Developer

> "Additionally, while the tools are powerful, the lack of advanced formatting options in Google Docs and Sheets compared to dedicated software can be limiting for complex documents or..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6565599)

SG

Shea G.

Counselor

> "I have access to file sharing and cloud storage as needed, am able to schedule as needed, and haven't had a single bug or issue in the almost year I've been using it."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7134302)

MR

Meredith R.

Owner

> "A very small caveat is that it was tricky to change my business/user image/profile pic, but that could be user error."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7142617)

KE

Karissa E.

Program Director

> "Between the ability to audio merge, collaborate on docs, slides, and sheets- this product is made for teams to collaborate!"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7162685)

SI

Stefano I.

Electronics engineer

> "The only disadvantages I can see are a cost plan not always clear (when you remove a user you still have to manually reduce the number of users or you will continue to pay for him/her) and..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6641150)

AM

Ajah M.

Digital Interior Design Consultant

> "I also really value that the Pro version integrates with NotebookLM, which has been a game changer for organizing ideas, streamlining workflows, and thinking through projects at a higher..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7125044)

IZ

IQBAL Z.

MD

> "It also relies heavily on an internet connection, which can limit productivity when connectivity is poor."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7162965)

DN

David N.

IT Operations Manager

> "The entire suite of applications is very efficient and works well and covers all the standard day to day business productivity tools most commonly needed. If you're a SMB this is a very good..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7127986)

VR

Verified Reviewer

ICT Center Director

> "Limited functionality for advanced users, dependence on Internet connectivity, storage limitations, learning curve for some admin features, pricing for enterprises, and compatibility Issues."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6598601)

VR

Verified Reviewer

Owner

> "It provides an intuitive, cloud-based environment that makes collaboration seamless, especially through real-time editing and easy file sharing."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7144695)

Portia A.

Nurse

> "Sometimes it can be a bit confusing to organise files, especially when things get mixed up in different folders."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7131681)

RS

Radha S.

Legal Assistant

> "I also really appreciated the cloud‑based access and reliability—being able to work from anywhere, on any device, with automatic saving and version history brings a lot of peace of mind."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7121769)

HZ

HOSS Z.

Owner

> "The admin/settings area also isn’t very intuitive for nontechnical users; there are a lot of options buried in different menus, so it takes a while to figure out where everything is."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7058761)

AM

Ajah M.

Digital Interior Design Consultant

> "Google Workspace has become the foundation of my day-to-day operations and plays a major role in how I deliver a seamless experience to my clients."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7125044)

Natalia M.

Licensed Clinical Psychologist

> "It often does not capture what I want to say, and it's also not in my typical font and size settings."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7120571)

VR

Verified Reviewer

Director

> "As a native MS Office user from '95 to present, I find Google Workspace to be familiar in layout, and all products are designed intuitively."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7077339)

VR

Verified Reviewer

Automation

> "Sometimes the interface can feel cluttered with too many apps."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7137583)

LH

Luke H.

Financial Advisor

> "With this software, I can create presentations direct in our web browser."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7038652)

VR

Verified Reviewer

CEO

> "Additionally, the interface can feel cluttered at times, especially when managing multiple open tabs or apps simultaneously."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6527380)

VR

Verified Reviewer

Developer

> "Google Workspace’s intuitive design and accessibility from any device make it an invaluable tool for productive and efficient work."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6565599)

MS

Maddie S.

CEO

> "The interface, while familiar, is not intuitive, making simple tasks unnecessarily complicated."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6542934)

Muqtada J.

control and system

> "The integration with other Google services like Gmail and Calendar enhances productivity, and the user interface is straightforward and intuitive."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6538359)

KN

Kristen N.

Marketing Manager

> "The one tool that we didn't find helpful within the Google Workspace is the Google Chat."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6712683)

BT

Brigitte T.

HR Manager

> "The seamless integration between tools like Gmail, Drive, and Calendar also helps keep everything organized in one place."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7129879)

MK

Madu K.

Proprietor

> "Complication of API integration, Lack of a proper working Gmail web interface."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7045876)

VR

Verified Reviewer

Student

> "The integration between Gmail, Meet, Calendar, and Drive is one of the best parts of the platform."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7151593)

AP

Arianna P.

Sales Development Rep

> "I don't like how compatible it is with other products and integration issues. "

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6508311)

Austin L.

Data Quality Analyst

> "This is the right enterprise system for implementing most tasks and projects and can be easily integrated with Gmail, Drive and Google Calendar."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7135120)

ZW

Zackary W.

Owner

> "Integration issues doesn't work well with others"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6561575)

Prasanjeet S.

CRM executive

> "Smooth integration between Gmail, Drive, Docs, Sheets, Meet, and Calendar."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7184146)

BG

Belal G.

Editor and videographer

> "The negatives are the lack of software integration in one place in Android"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6461633)

Natalia M.

Licensed Clinical Psychologist

> "Google Workspace makes my job easier as a health care professional."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7120571)

AJ

Alisha J.

CEO

> "Not so easy to import items from other platforms"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6652699)

LN

Lee N.

Business Administration Support

> "It is user friendly and logical in how it works plus if there's something you can't work out its simple to find answers or tutorials with a google search."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7053334)

CB

Carolyn B.

Owner, President

> "The transition was pretty hard for our company."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6798065)

DM

Devin M.

Owner

> "Greatly needed and highly appreciated as well as the level of detail in the coding made my life way easier!"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7064315)

SW

Sagan W.

Manager

> "It has the tendency of looking extremely basic and not being able to do anything intricate."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6475533)

VR

Verified Reviewer

Director of Market Research

> "The entire suit is so well connected that it makes your job easier."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7138796)

NV

Nitin V.

Student

> "It is very basic."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6517841)

AM

Ajah M.

Digital Interior Design Consultant

> "Google Workspace has become the foundation of my day-to-day operations and plays a major role in how I deliver a seamless experience to my clients."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7125044)

EW

Emma W.

Assistant Manager

> "frustration with Google Workspace support: long waits, ticket-only support at lower tiers, difficulty getting human assistance."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7044973)

RP

Ramachandra P.

Marketing

> "Google offers a variety of popular services like Gmail, Google Maps, Google Drive, Google Photos, and Google Docs that have become integral tools for both personal and professional use."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6582654)

AS

Amber S.

Business Administrator

> "I’d say the biggest downfall to Google Workspace is the lack of customer support."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7120142)

AH

Anthony H.

Systems Administrator

> "Google has a ton of detailed but succinct documentation available online that walks you through everything step by step. If this is not enough to help you, Google Admin's built in customer..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6606223)

AP

Absana P.

Tier III Technician

> "The lack of customer support, there is no one to talk to but an AI bot if there are issues and reaching actually help was difficult."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7071984)

RAUL M.

Support software

> "Support is generally reliable, with a comprehensive help center and community forums that solve most technical issues instantly."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7138075)

JM

Jane M.

Owner.Provider

> "There is no way to contact customer service, so my only recourse is to challenge the charge on my card each time it comes up."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6679748)

[View Reviews](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

## User interface

[M-Files](https://www.capterra.com/p/122215/M-Files/)

4.37 (276)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

4.70 (17,715)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Access Expiration Management

150

Important

Activity Dashboard

120

Important

M-Files

Top features

32/50

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Management
-   Audit Trail
-   Automated Scheduling
-   Autosave
-   Change Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Management
-   Compliance Tracking
-   Content Management
-   Corrective and Preventive Actions (CAPA)
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Digital Signature
-   Disaster Recovery
-   Document Automation
-   Document Capture
-   Document Check-in/Check-out
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Lifecycle Management
-   Document Management
-   Document Review
-   Document Storage
-   Document Templates
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Management
-   File Recovery
-   File Sharing
-   For Engineering Documents
-   For Legal Professionals
-   For Medical Purposes
-   Forms Management
-   Full Text Search
-   Generative AI

[See all features](https://www.capterra.com/p/122215/M-Files/#features)

Google Workspace

31/50

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Management
-   Audit Trail
-   Automated Scheduling
-   Autosave
-   Change Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Management
-   Compliance Tracking
-   Content Management
-   Corrective and Preventive Actions (CAPA)
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Digital Signature
-   Disaster Recovery
-   Document Automation
-   Document Capture
-   Document Check-in/Check-out
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Lifecycle Management
-   Document Management
-   Document Review
-   Document Storage
-   Document Templates
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Management
-   File Recovery
-   File Sharing
-   For Engineering Documents
-   For Legal Professionals
-   For Medical Purposes
-   Forms Management
-   Full Text Search
-   Generative AI

[See all features](https://www.capterra.com/p/247901/Google-Workspace/#features)

### Recognition

M-Files is recognized as a top-rated tool in 2 Capterra Shortlist reports

Google Workspace is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

M-Files

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Google Workspace

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

M-Files

-   By M-Files
-   Located in United States
-   Founded in 1989

Google Workspace

-   By Google
-   Located in United States
-   Founded in

## Popular Comparisons

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (276)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/)

Contact vendor for pricing

Price

$7/month

4.4

Features

4.6

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/122215-161425/M-Files-vs-Drive)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

vs

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/)

$7/month

Price

$7/month

4.6

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/161425-247901/Drive-vs-Google-Workspace)

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (276)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/)

Contact vendor for pricing

Price

$1.99/month

4.4

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/122215-161304/M-Files-vs-OneDrive)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/)

$7/month

Price

$1.99/month

4.6

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/161304-247901/OneDrive-vs-Google-Workspace)

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (276)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.36 (5,469)](https://www.capterra.com/p/1167/SharePoint/reviews/)

Contact vendor for pricing

Price

$5/month

4.4

Features

4.3

4.2

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/1167-122215/SharePoint-vs-M-Files)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

vs

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

$7/month

Price

$6/month

4.6

Features

4.6

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/227157-247901/Microsoft-365-vs-Google-Workspace)

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (276)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

Contact vendor for pricing

Price

$6/month

4.4

Features

4.6

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/122215-227157/M-Files-vs-Microsoft-365)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

vs

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.36 (5,469)](https://www.capterra.com/p/1167/SharePoint/reviews/)

$7/month

Price

$5/month

4.6

Features

4.3

4.6

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/1167-247901/SharePoint-vs-Google-Workspace)

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (276)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,905)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/)

Contact vendor for pricing

Price

$9.99/month

4.4

Features

4.7

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/122215-227146/M-Files-vs-Microsoft-Word)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

vs

[Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,715)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

$7/month

Price

$11.99/month

4.6

Features

4.4

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/143068-247901/Dropbox-Business-vs-Google-Workspace)

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (276)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,715)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

Contact vendor for pricing

Price

$11.99/month

4.4

Features

4.4

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/122215-143068/M-Files-vs-Dropbox-Business)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

$7/month

Price

$29/month

4.6

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-247901/Connecteam-vs-Google-Workspace)