# Compare Epic vs Tebra 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Tebra and Epic based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/122278-129169/EpicCare-EMR-vs-Tebra

---

# Tebra vs Epic Features and Cost Comparison

Last updated May 8th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TebraEpic2/4 selected

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.9 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/)

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.4 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

[## Tebra](https://www.capterra.com/p/129169/Tebra/)[3.9 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.6

Functionality

3.8

Ease of Use

4.1

Customer Service

3.7

Reviews Sentiment

FG

Based on [1,365 reviews](#user-reviews)

Positive

1,011

Neutral

108

Negative

246

[## Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.4 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.4

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [453 reviews](#user-reviews)

Positive

400

Neutral

33

Negative

20

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## Summary

* * *

Key features rated by users

Features selected based on 6,174 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

Feature ratings

HIPAA Compliant

4.4

Patient Records Management

3.8

Charting

3.7

Patient Scheduling

3.9

Document Management

3.2

74%Fit

Missing features

Feature ratings

HIPAA Compliant

4.9

Patient Records Management

4.5

Charting

4.6

Patient Scheduling

4.6

Document Management

NA

User satisfaction

User satisfaction

3.9

User reviews[1,365](https://www.capterra.com/p/129169/Tebra/reviews/)

Ease of use

4.1

Functionality

3.8

Value for money

3.6

Customer support

3.7

User satisfaction

4.4

User reviews[453](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

Ease of use

4.1

Functionality

4.4

Value for money

4.1

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Tebra serves independent practices seeking an all-in-one platform to streamline operations, boost revenue, and improve patient care without added complexity.

Best for

Epic serves hospitals, medical organizations, clinics, independent practices, academic centers, health providers, and specialty groups.

## User reviews

Pros & cons

FG

Freya G.

Administrative Staff

> "The presence of it easy interface that didn't require me to do much training before assessing it, as it provides essential tools like medical billing,..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7115688)

AS

Angela S.

Billing

> "The only thing I do not like about Tebra is the 2 step authorization, many times I do not have my phone on me and I have to go get it from my locker to get..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7082366)

HM

Hemal M.

Attending Physician

> "Also the AI mechanisms allow for the note to look more professional and corrects any errors that I may make accidently while typing."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7081457)

HH

Hillary H.

Physician

> "It’s literally been three months, and no one has been able to resolve the issue of being able to store a patient’s credit card without charging it, despite..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7059198)

MM

Matt M.

Pedorthist

> "What I like most is the ability to communicate with patients and staff and also the interface makes navigating and managing patients and their records..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7017366)

EW

Erin W.

PTSD Therapist and Medical Advocate, School Advocate

> "It would be easier if there was a HIPPAA compliant way to message patients without having to go through adding a portal invite and then using the portal. ..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035800)

DS

Diane S.

Owner

> "As a small business and billing company I found that Tebra provides a desktop version that allows added dollars to the bottom line. "

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7114641)

JF

Julia F.

Not specifying

> "Customer service is actually terrible and they make useless updates INSTEAD of listening to what their clients need/want. When you cancel appointments the..."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6871519)

CF

Collette F.

Provider

> "There are so many things that are pros such as being able to use one program that meets all of our needs from patient records to billing, it's all there."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7096897)

HM

Hemal M.

Attending Physician

> "Only con was somtimes in the middle of a note if the note had been open for too long the system would shut off and I would lose some of my note."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7081457)

EB

Elise B.

physician

> "I have a very small staff and the online booking feature has been great in reducing the number of phone calls we need to answer and making it easier for..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043698)

BS

Betty S.

Office Manager

> "Sometimes the support person doesn't really think I know what I am talking about and I have to make the second request to get a different person to actually..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7081402)

AKT

Anish Kumar T.

Process Associate

> "Showing ERA's in detail and categorised is very helpful for providers and others to download and verify the information."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113799)

EB

Eric B.

CEO

> "We sometimes experience glitches in the software, which can cause some frustration with some of our staff."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7125964)

DT

Diana T.

Clinical Office Manager

> "My overall experience with Tebra is a great experience, I like there platform online, forms completions with patient submitting information."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7083173)

HH

Hillary H.

Physician

> "My sales rep \[sensitive content hidden\] assured he'd be available if we did not get results with customer service, he is literally does not respond."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7059198)

SG

Stephen G.

Pediatric Neurologist

> "Great clinical notes/procedures etc outlay and secure patient records"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7086866)

MS

Mariah S.

Nurse Practitioner

> "I signed up for TEBRA hopeful. But after some time and money investing in their software and trying to learn it, I discovered that many of the features that..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6367258)

SV

Shay V.

Medical Biller

> "Great for Billing insurance and managing patient accounts."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7096622)

KS

Karen S.

Director of Operations

> "I have no real complains but I would like to see a way to get profiles of users no longer associated with our clinic permanently deleted. Or removed from..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6820544)

AL

Andrea L.

clinician

> "There is both an online and support onboarding process, so I can watch videos and then meet virtually with my onboarding coach who answers any questions i..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6812972)

EB

Elise B.

physician

> "The only reason I had to terminate services was due to technical glitches in the integration with my EHR PM system."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043698)

VR

Verified Reviewer

PMHNP

> "Tebra is affordable, has excellent customer service, is easy to use, has a HIPAA-compliant patient record, streamlined management of patients, the user..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6865791)

JF

Julia F.

Not specifying

> "Also if you schedule a patient for more than 10 appointments at a time their is no easy way to see their upcoming appointments."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6871519)

CB

Coley B.

Administrator

> "The user interface is intuitive and well-designed, making it a breeze for our staff to navigate and utilize its full potential."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027786)

CB

Curt B.

Doctor of Chiropractic

> "I would like to use the patient records portion of the software, but I have a hard time switching from my old Practice Studio software."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7009414)

SG

Stephen G.

Pediatric Neurologist

> "Great coomunication with constant updates, new developments, changes, improvements etc"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7086866)

RH

Robbie H.

Administrator

> "Attempting to resolve this with their customer service team has been terrible, they have done NOTHING to attempt to resolve the issue or to help us figure..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043705)

CB

Coley B.

Administrator

> "The customer support team has been outstanding – responsive, knowledgeable, and always eager to help. When considering its robust features, seamless..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027786)

CC

CORALEE C.

Physician

> "It has been virtually impossible to get Cologuard, LapCorp and Akumin incorporated in my product as it should have been."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6817660)

SG

Stephen G.

Pediatric Neurologist

> "I cannot believe all that I am getting for the price, in other words, great value for the money of great ROI using Tebra platforms"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7086866)

SR

Suzanne R.

Billing Coordinator

> "Having to add new insurance as a secondary once it's been attached to a claim can sometimes be confusing."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035865)

HR

Heidi R.

office manager

> "Most importantly, it allows me to focus more on my patients and less on administrative tasks."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7006478)

MD

Michelle D.

APRN, owner

> "There are not enough screening tools to come as standard within the specialty of psychiatry."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6828409)

DT

Diana T.

Clinical Office Manager

> "We use Tebra in our office it is very easy to use, for texting, emailing communications with patients."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7083173)

CN

Curtis N.

Practice Manager

> "Bugs and issues are always a frustration, and we realize Tebra is an internet based company but when the weather is bad and we lose internet...."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035790)

AM

Ali M.

Credentialing Executive

> "Tebra has been a solid platform for streamlining our daily operations."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7100484)

JB

Justin B.

Clinician

> "Billing couldn't even get started since it took forever for Tebra to even begin the process of enrolling with payers to receive ERA's."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6445951)

AC

Angelica C.

medical assistant

> "The platform is very user-friendly and easy to navigate, which makes daily tasks much smoother and less time-consuming."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113444)

NE

Ngozi E.

PMHNP

> "This agent spoke to me like I was a child; you could hear him puffing air as if he had somewhere to be. When I signed up to use Tebra, the trainer had a..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6833891)

SP

Satya P.

Physician

> "Good customer support, along with official resources, it has university, blogs and group of other users helping each other."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6881115)

MP

Monica P.

Psychiatric Nurse Practitioner

> "There are EMRs that advertise as "free up to X number of patients", but no financial incentive with cause me to break up with Tebra!"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6681966)

AM

April M.

office manager and biller

> "I also believe it is easy for patients to read their medical records if they request them."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113486)

PB

Paula B.

PMHNP

> "Their clearinghouse was so unreliable that I had to resort to conducting billing directly through insurance portals just to get claims processed."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6732431)

MAS

Mary Ann S.

APRN

> "Tebra offers several charting tools that are very helpful."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7084175)

AM

April M.

office manager and biller

> "The billing side is more difficult to understand. "

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113486)

ME

Marcy E.

Billing and Jack of all trades

> "The help is great, I can send a message to customer care and get the answers I need. When I call I get exceptional help also. "

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6885373)

IF

Ismel F.

PMHNP-BC

> "The cancellation fee is ridiculously high, and even if your practice makes no revenue because of their bad service and support, they still charge the fee."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6324665)

CS

Christine S.

Speech pathologist

> "I am able to complete documentation easily."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7125909)

CA

Chelsea A.

Owner

> "It is also difficult to offer a refund to patients for overpayment."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7028973)

MP

Monica P.

Psychiatric Nurse Practitioner

> "I also have used others such as Practice Fusion, Charm, Athena, Osmind, Epic, Healthie etc, and this by FAR is the best value for the peace of mind it..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6681966)

VB

Vanessa B.

doctor

> "Updated SOAP note working interface jumps sections down the page and trouble finding my place in the note; can get hanging text outside of a text box;..."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___4912204)

RC

Roy C.

Behavioral Therapist

> "Training with no prior experience owing my EHR is a pleasurable onboarding experience with few delays."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7131702)

IF

Ismel F.

PMHNP-BC

> "I want to make sure I remember the following text: "They do not have adequate support for processing ERAs and EDIs."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6324665)

KW

Kate W.

Nurse Practitioner

> "Patients find the video helpful and really reliable as long as there's a good internet/cellular connection."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027112)

HH

Hillary H.

Physician

> "It has been 4 mos and no one has been able to change this."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7059198)

RB

Renee B.

Billing Manager

> "The fact that a remote biller can call and have a real person pick up the call quickly and solve a problem is worth it all."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7004969)

KP

Karen P.

Founder

> "Meanwhile I’ve been waiting over 2 months just to get enrollment so that I can get reimbursed by insurance and they keep extending enrollment dates without..."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6572047)

SR

Suzanne R.

Billing Coordinator

> "The few times I've had to call, the person I spoke with was patient, made sure they clearly understood my questions and walked me through everything I..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035865)

SM

Sam M.

ARNP

> "This has been a longstanding problem that has not been resolved."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7071640)

EB

Eric B.

CEO

> "Response time with customer support is great as well."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7125964)

SM

Sam M.

ARNP

> "They are unable to fix it."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7071640)

CN

Curtis N.

Practice Manager

> "Our overall experience with Tebra is that it so smoothly integrated into our practice, with very little bugs or issues."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035790)

JB

Justin B.

Clinician

> "It took months and constant time consuming follow up with customer support to get any kind of news for the billing portion."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6445951)

CA

Chelsea A.

Owner

> "I usually get a response back within 24 hours of putting in a request."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7028973)

CR

CHRISTOPHER R.

Nurse Practitioner

> "Trizetto put my EIN wrong in billing and I can't bill for several insurances. "

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6497568)

CS

Christine S.

Speech pathologist

> "It is easy to manage for schedule changes."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7125909)

KA

Kamala A.

Physician

> "then you get auto replies saying that the reply will get further delayed if you message repeatedly!"

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6672513)

SC

Susan C.

Psychiatric Mental Health Nurse Practitioner

> "Calendar organization is nice along with fairly easily ability to put in blocks on the schedule."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6647294)

VR

Verified Reviewer

Office Manager

> "Notably, Kareo charges a hefty $2000 fee for exporting client databases in a format incompatible with most systems, requiring additional assistance, which..."

[See full review](https://www.capterra.com/p/129169/Tebra/#GetApp___6176728)

CF

Collette F.

Provider

> "Tebra has shown time and time again that they are a partner in our success."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7096897)

KO

Katherine O.

Biller

> "We've had some issues with UB04s that make it a little difficult to use in the system but we're working through it."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6532893)

LM

Luis M.

Psychiatry

> "Love the professionalism and be able to talk to an US representative that knows the system"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7000146)

KA

Kamala A.

Physician

> "EMR - each part of saop in a separate box, the template is very hard to work with"

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6672513)

CW

Chelsea W.

Intern

> "Tebra is easy to navigate, and I love how simple it is to input client data."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7126340)

MJ

Mary J.

Owner Administrator

> "Unhappy with the experience, training was poor and assistance with issues is not as one would expect."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___7027559)

MP

Monica P.

Psychiatric Nurse Practitioner

> "I used it during my clinical rotations back when it was Kareo along with others and it stood out to me because it felt sooooo simple to learn, I was a pro..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6681966)

MS

Michelle S.

CEO

> "I cannot view the claim form unless I set it to print."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6626969)

RH

Renee H.

Outpatient Therapist

> "I really like the flow of how easy it is to type notes and it saves as you go."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027028)

QM

Quinezsha M.

Student

> "My only dislike is not having access to all the features."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7009606)

[View Reviews](https://www.capterra.com/p/129169/Tebra/reviews/)

TW

Tabatha W.

Supervising Nurse

> "Its robust features, strong data management, and wide adoption across healthcare organizations make it a valuable..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7127835)

EH

Elizabeth H.

Myself

> "It is the software that Boston Children's Hospital uses for their portal. Whenever a message is posted in the..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7066633)

AA

Ashlyn A.

Head Athletic Trainer

> "Epic is a system that makes medical documentation across many healthcare areas easy to collaborate and communicate..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7086417)

ME

Madison E.

Quality Improvement Consulting

> "If there is ever a technical issue, this can cause a major problem for patients and staff regarding information on..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7062941)

Carlie R.

Patient and user

> "Easy interface to navigate very user friendly , wonderful for organizing and documenting different aspects of a..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7095819)

KB

Kathleen B.

Patient Services Coordinator

> "the overall interface can be clunky and have a lot of button pressing just to get to one thing (ie. booking..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6797836)

VR

Verified Reviewer

QA

> "It streamlines clinical workflows and helps staff stay organized and efficient."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572)

KA

Kimberly A.

Pharmacist

> "Login is a maze, pages stack too long, and searching past records means scroll-scroll-click-click."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6814037)

SF

Sarah F.

Medical Assistant

> "I like most about epic that you can customize your DAR report and your screen for the log-in, and background!"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6816768)

VR

Verified Reviewer

Student Practical Nurse

> "It is not made for small organization due to high cost."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7072412)

LW

Lisa W.

Patient Representative

> "Using an electronic medical record program helped a lot with losing patient charts and other information, along..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6865405)

GM

Geena M.

Patient Ambassador

> "The system lags when connecting information to external systems like food and nutrition for example in regard to..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6557527)

VR

Verified Reviewer

QA

> "Epic stands out for its intuitive interface and fast performance. Despite being a feature-rich platform, it’s..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572)

Amber L.

Owner

> "Overall, I dislike the idea of having my information stored by 3rd parties, but so far I haven't had any issues."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7083148)

SD

Smruti D.

Research Assistant

> "It is a widely adopted EHR system across many healthcare organizations within USA, so exchanging data becomes a..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6851778)

JR

John R.

Abstractor

> "Poorly implemented customizations sometimes lead to inefficiencies such as difficulty in filtering or organization..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270)

Christine B.

Pilates transformation expert

> "Overall: good! Once patients are logged in, navigating the system is easy: adding data, contacting doctors."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7120732)

ST

Shirley T.

Professional Development Leader

> "The clinical and technical process can be quite time consuming."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7054073)

RB

Rebecca B.

RN

> "It benefits the patients to have all documentation in one platform to provide the best patient care."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7018662)

EF

Ella F.

Program Coordinator

> "At the time we did not have full Epic cape abilities so I was not able to see patients charts in Epic"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6592868)

VR

Verified Reviewer

QA

> "Overall, Epic is a powerful and reliable EHR system that delivers on performance and usability."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572)

ML

Mary L.

Learner

> "Data entry burden can contribute to clinician burnout."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6802670)

AC

Alyssa C.

manager

> "I like how everything is included in epic, and other places use it so it is easy to see other records."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7139189)

LB

Lauren B.

Occupational therapist

> "Hard to remember all of the .phrases to insert personalalized templates"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6582412)

VR

Verified Reviewer

physician

> "I am a fan and overall, it is an amazing emr that supports everything a provider could want, it is so well..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6874633)

JR

John R.

Abstractor

> "While Epic is highly customizable, this can also be a downside."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270)

JR

John R.

Abstractor

> "As a chart reviewer, I appreciate Epic for its detailed patient data, seamless workflows and organized data layout."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270)

AS

Ashley S.

Social Work

> "There are so many things in EPIC that I am unfamiliar with because I only use certain features."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6581089)

DT

Diana T.

Clinical Office Manager

> "My overall experience I have used Epic in a hospital setting and is very user friendly, easy to navigate and clear..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7079895)

MC

Meg C.

Clinical Associate

> "Information is not as streamlined as it could be. "

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6778235)

TW

Tabatha W.

Supervising Nurse

> "What I liked most about Epic is how comprehensive and integrated the platform is."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7127835)

SK

Shawnalee K.

Billing Admin

> "Very expensive because it is used in such a large capacity."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6754340)

DM

Danielle M.

Revenue cycle manager

> "Great for billing payers"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7053240)

SH

Sonia H.

Office Manager

> "This would make thing very difficult."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6846340)

JS

Jonathan S.

Interpreter

> "The more i use it the more i discover great features to manage patients information."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6859241)

VR

Verified Reviewer

MSW

> "Sometimes I find that using epic on the computer in the office is daunting because of the many pages you have to..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___5010689)

JM

Jessieah M.

Patient Specialist

> "There is a ease of access for providers, making it easier to access patient records."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6822963)

EH

Elizabeth H.

Physician

> "Major complaint- When I came back from my lunch break at 1:00 after seeing patients all morning, Epic had disabled..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5063112)

AF

Alicia F.

CNA

> "Epic allows me to communicate for e-prescriptions."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6563992)

KL

Katherine L.

Receptionist

> "It's way too easy to get stuck on a page because of an "error" we can't fix and the new "bookit" is making..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810)

LD

Laura D.

Medical coder

> "Epic is extremely user friendly, allowing all medical records to be accessed on one place, in a format that is easy..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6546730)

RM

Roxanne M.

RN

> "At times the system would stall, or sometime document could not be printed."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5084175)

SC

Scott C.

Operations Manager

> "I have a positive experience with Epic tracking revenue cycle KPIs for a large healthcare organization."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6639262)

EH

Elizabeth H.

Physician

> "I had received a warning that my password was going to expire in 1 day when I logged in this morning but did not..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5063112)

SD

Smruti D.

Research Assistant

> "The new addition of AI assistant is a very nice feature and helpful."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6851778)

KL

Katherine L.

Receptionist

> "Insurance information gets twisted and information often doesn't get sent to Caretracker."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810)

LL

LaWanda L.

Patient coordinator

> "The integration of multiple practices made it easy to gather information about patients."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6794211)

LM

Linnie M.

Nurse Practitioner

> "They change things that just add additional clicks with no actual benefit to the change."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4963874)

SF

Sarah F.

Medical Assistant

> "I love how detailed it is and how secure it is for us in the medical field"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6816768)

AE

Aiya E.

Research Coordinator

> "I do not particularly like that there is no user guide to show all the features EpicCare offers."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6220756)

CW

Colin W.

Senior Desktop Support Technician

> "Overall it's a good application, though sometimes with Citrix it can be hard to launch, but that's a Citrix issue."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6493221)

BP

Ben P.

Pharmacy Tech

> "I thought the scheduling aspect of EpicCare was a little cumbersome."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6223642)

RN

Rachael N.

Occupational Therapy Student

> "I am able to get my documentation done and I feel good about it."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6819623)

AM

Ash M.

Insurance Verification

> "Difficult and frustrating, as it delays care and charting when it goes down or causes issues due to lack of..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3796799)

AH

Amber H.

coding and billing

> "Epic makes it impossible to miss anything during the charge capture phase."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6371427)

KL

Katherine L.

Receptionist

> "There was absolutely no reason to change scheduling and "bookit" is a very unprofessional sounding name."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810)

SC

Scott C.

Operations Manager

> "It is easy to access real-time clinical and financial data in one system. "

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6639262)

KV

Kristen V.

Physical therapist

> "There is a fair amount of redundancy and vastness to this product, making it difficult to learn all of the possible..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3730400)

RN

Rachael N.

Occupational Therapy Student

> "The dot phrases are amazing."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6819623)

TW

Terence W.

Consultant

> "Reported a simple problem 5 times - took 5 hours and still not resolved"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___6065541)

DM

Danielle M.

Revenue cycle manager

> "Great customer support also."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7053240)

AE

Aiya E.

Research Coordinator

> "It is difficult finding those tools and learning how to best use them without guidance."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6220756)

VR

Verified Reviewer

Student Practical Nurse

> "It works really well after training."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7072412)

AA

Aaron A.

Physician

> "Difficult to learn, steep learning curve, too many clicks often to complete a task, buttons not placed in logical..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3641992)

MC

Marissa C.

Medical Secretary

> "Epic is very user friendly, there is multiple ways to access applications and tabs."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6358203)

AL

Asghar L.

Physician

> "From a patient care stand-point, it is terrible at best. "

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4852196)

VR

Verified Reviewer

Executive Director

> "Easy to use."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7067510)

JP

Julie P.

Psychotherapist

> "There are so many tabs and tool bars which makes it difficult to find things at times."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4022722)

CM

Cynthia M.

Physical Therapist

> "Can see other medical charts, used widely in Chicago so more convenient."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6769633)

BP

Benjamin P.

Physician

> "Worst system I’ve used for documenting notes and workflow."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4487359)

CE

Crystal E.

Phlebotomist

> "My overall experience with Epic has honestly not been a bad one at all and even with the bugs I would still..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6885045)

JD

Jessica D.

Manager

> "It is a very expensive software, and may not be reasonable for a single provider or very small, healthcare..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4418349)

SK

Shawnalee K.

Billing Admin

> "For serving a hospital of over 1,000 employees, it worked well."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6754340)

BH

Bei H.

Physician

> "There were no epic super users nearby. Because orders were built incorrectly, a pharmacist could change an order of..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___3499583)

TB

Tiaria B.

Admitting Specialist - Patient Scheduler

> "What I like most about Epic is that it has so many integrations."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6701344)

OK

Omar K.

VP of Operations

> "When transitioning to an outpatient setting can be pricey"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4421926)

LD

Laura D.

Medical coder

> "Very modernized and user friendly compared to other outdated medical record platforms."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6546730)

CD

Christina D.

Business Office Manager

> "There are just certain processes or functions that EPIC will not let you customize because it is a core process..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___2890897)

SK

Samantha K.

Front Desk Administrator

> "I do like the fact that all information is in one dashboard."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6576855)

JN

Jennifer N.

RN Patient Care Coordinator

> "I don’t like the frequent updates that change how things look. "

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___3757084)

[View Reviews](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

## User interface

3.95 (1,365)

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)

4.40 (453)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Tebra

Top features

30/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/129169/Tebra/#features)

Epic

15/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/122278/EpicCare-EMR/#features)

### Recognition

No recognitions have been awarded to Tebra

Epic is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Tebra

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Epic

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Tebra

-   By Tebra
-   Located in United States
-   Founded in 2004

Epic

-   By Epic Systems
-   Located in United States
-   Founded in 1979

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Features

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4.1

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4.5

[View full comparison](https://www.capterra.com/compare/124590-129169/EMA-vs-Tebra)

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

vs

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

3.8

4.1

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/98735-122278/athenaOne-vs-EpicCare-EMR)

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/)

vs

[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Contact vendor for pricing

Price

$160/month

3.8

Features

4.2

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/93446-129169/AestheticsPro-vs-Tebra)

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

vs

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (505)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Contact vendor for pricing

Price

$54/month

4.4

Features

4.6

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/122278-178984/EpicCare-EMR-vs-Jane-App)