# Compare Epic vs EHR 24/7 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Epic and EHR 24/7 based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/122278-134091/EpicCare-EMR-vs-EHR-24-7

---

# Epic vs EHR 24/7 Features and Cost Comparison

Last updated May 4th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

EpicEHR 24/72/4 selected

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.4 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.1 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

[## Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.4 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.4

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [453 reviews](#user-reviews)

Positive

400

Neutral

33

Negative

20

[## EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.1 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

Starting Price

$44.95/month

Value-for-Money

4.4

Functionality

3.9

Ease of Use

4.1

Customer Service

4.1

Reviews Sentiment

AK

TB

Based on [179 reviews](#user-reviews)

Positive

143

Neutral

15

Negative

21

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 6,183 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Missing features

Feature ratings

HIPAA Compliant

4.9

Patient Records Management

4.5

Charting

4.6

Patient Scheduling

4.6

Document Management

NA

83%Fit

Not enough reviews

Feature ratings

HIPAA Compliant

5.0

Patient Records Management

4.6

Charting

4.5

Patient Scheduling

4.9

Document Management

5.0

User satisfaction

User satisfaction

4.4

User reviews[453](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

Ease of use

4.1

Functionality

4.4

Value for money

4.1

Customer support

4.2

User satisfaction

4.1

User reviews[179](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

Ease of use

4.1

Functionality

3.9

Value for money

4.4

Customer support

4.1

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$44.95Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Epic serves hospitals, medical organizations, clinics, independent practices, academic centers, health providers, and specialty groups.

Best for

EHR 24/7® provides charting, real-time data, customizable forms to enhance accuracy, productivity, and patient safety. It also has integrations for patient intake and e-prescription solutions.

## User reviews

Pros & cons

TW

Tabatha W.

Supervising Nurse

> "Its robust features, strong data management, and wide adoption across healthcare organizations make it a valuable..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7127835)

EH

Elizabeth H.

Myself

> "It is the software that Boston Children's Hospital uses for their portal. Whenever a message is posted in the..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7066633)

AA

Ashlyn A.

Head Athletic Trainer

> "Epic is a system that makes medical documentation across many healthcare areas easy to collaborate and communicate..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7086417)

ME

Madison E.

Quality Improvement Consulting

> "If there is ever a technical issue, this can cause a major problem for patients and staff regarding information on..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7062941)

Carlie R.

Patient and user

> "Easy interface to navigate very user friendly , wonderful for organizing and documenting different aspects of a..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7095819)

KB

Kathleen B.

Patient Services Coordinator

> "the overall interface can be clunky and have a lot of button pressing just to get to one thing (ie. booking..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6797836)

VR

Verified Reviewer

QA

> "It streamlines clinical workflows and helps staff stay organized and efficient."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572)

KA

Kimberly A.

Pharmacist

> "Login is a maze, pages stack too long, and searching past records means scroll-scroll-click-click."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6814037)

SF

Sarah F.

Medical Assistant

> "I like most about epic that you can customize your DAR report and your screen for the log-in, and background!"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6816768)

VR

Verified Reviewer

Student Practical Nurse

> "It is not made for small organization due to high cost."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7072412)

LW

Lisa W.

Patient Representative

> "Using an electronic medical record program helped a lot with losing patient charts and other information, along..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6865405)

GM

Geena M.

Patient Ambassador

> "The system lags when connecting information to external systems like food and nutrition for example in regard to..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6557527)

VR

Verified Reviewer

QA

> "Epic stands out for its intuitive interface and fast performance. Despite being a feature-rich platform, it’s..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572)

Amber L.

Owner

> "Overall, I dislike the idea of having my information stored by 3rd parties, but so far I haven't had any issues."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7083148)

SD

Smruti D.

Research Assistant

> "It is a widely adopted EHR system across many healthcare organizations within USA, so exchanging data becomes a..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6851778)

JR

John R.

Abstractor

> "Poorly implemented customizations sometimes lead to inefficiencies such as difficulty in filtering or organization..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270)

Christine B.

Pilates transformation expert

> "Overall: good! Once patients are logged in, navigating the system is easy: adding data, contacting doctors."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7120732)

ST

Shirley T.

Professional Development Leader

> "The clinical and technical process can be quite time consuming."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7054073)

RB

Rebecca B.

RN

> "It benefits the patients to have all documentation in one platform to provide the best patient care."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7018662)

EF

Ella F.

Program Coordinator

> "At the time we did not have full Epic cape abilities so I was not able to see patients charts in Epic"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6592868)

VR

Verified Reviewer

QA

> "Overall, Epic is a powerful and reliable EHR system that delivers on performance and usability."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572)

ML

Mary L.

Learner

> "Data entry burden can contribute to clinician burnout."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6802670)

AC

Alyssa C.

manager

> "I like how everything is included in epic, and other places use it so it is easy to see other records."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7139189)

LB

Lauren B.

Occupational therapist

> "Hard to remember all of the .phrases to insert personalalized templates"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6582412)

VR

Verified Reviewer

physician

> "I am a fan and overall, it is an amazing emr that supports everything a provider could want, it is so well..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6874633)

JR

John R.

Abstractor

> "While Epic is highly customizable, this can also be a downside."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270)

JR

John R.

Abstractor

> "As a chart reviewer, I appreciate Epic for its detailed patient data, seamless workflows and organized data layout."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270)

AS

Ashley S.

Social Work

> "There are so many things in EPIC that I am unfamiliar with because I only use certain features."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6581089)

DT

Diana T.

Clinical Office Manager

> "My overall experience I have used Epic in a hospital setting and is very user friendly, easy to navigate and clear..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7079895)

MC

Meg C.

Clinical Associate

> "Information is not as streamlined as it could be. "

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6778235)

TW

Tabatha W.

Supervising Nurse

> "What I liked most about Epic is how comprehensive and integrated the platform is."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7127835)

SK

Shawnalee K.

Billing Admin

> "Very expensive because it is used in such a large capacity."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6754340)

DM

Danielle M.

Revenue cycle manager

> "Great for billing payers"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7053240)

SH

Sonia H.

Office Manager

> "This would make thing very difficult."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6846340)

JS

Jonathan S.

Interpreter

> "The more i use it the more i discover great features to manage patients information."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6859241)

VR

Verified Reviewer

MSW

> "Sometimes I find that using epic on the computer in the office is daunting because of the many pages you have to..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___5010689)

JM

Jessieah M.

Patient Specialist

> "There is a ease of access for providers, making it easier to access patient records."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6822963)

EH

Elizabeth H.

Physician

> "Major complaint- When I came back from my lunch break at 1:00 after seeing patients all morning, Epic had disabled..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5063112)

AF

Alicia F.

CNA

> "Epic allows me to communicate for e-prescriptions."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6563992)

KL

Katherine L.

Receptionist

> "It's way too easy to get stuck on a page because of an "error" we can't fix and the new "bookit" is making..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810)

LD

Laura D.

Medical coder

> "Epic is extremely user friendly, allowing all medical records to be accessed on one place, in a format that is easy..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6546730)

RM

Roxanne M.

RN

> "At times the system would stall, or sometime document could not be printed."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5084175)

SC

Scott C.

Operations Manager

> "I have a positive experience with Epic tracking revenue cycle KPIs for a large healthcare organization."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6639262)

EH

Elizabeth H.

Physician

> "I had received a warning that my password was going to expire in 1 day when I logged in this morning but did not..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5063112)

SD

Smruti D.

Research Assistant

> "The new addition of AI assistant is a very nice feature and helpful."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6851778)

KL

Katherine L.

Receptionist

> "Insurance information gets twisted and information often doesn't get sent to Caretracker."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810)

LL

LaWanda L.

Patient coordinator

> "The integration of multiple practices made it easy to gather information about patients."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6794211)

LM

Linnie M.

Nurse Practitioner

> "They change things that just add additional clicks with no actual benefit to the change."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4963874)

SF

Sarah F.

Medical Assistant

> "I love how detailed it is and how secure it is for us in the medical field"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6816768)

AE

Aiya E.

Research Coordinator

> "I do not particularly like that there is no user guide to show all the features EpicCare offers."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6220756)

CW

Colin W.

Senior Desktop Support Technician

> "Overall it's a good application, though sometimes with Citrix it can be hard to launch, but that's a Citrix issue."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6493221)

BP

Ben P.

Pharmacy Tech

> "I thought the scheduling aspect of EpicCare was a little cumbersome."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6223642)

RN

Rachael N.

Occupational Therapy Student

> "I am able to get my documentation done and I feel good about it."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6819623)

AM

Ash M.

Insurance Verification

> "Difficult and frustrating, as it delays care and charting when it goes down or causes issues due to lack of..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3796799)

AH

Amber H.

coding and billing

> "Epic makes it impossible to miss anything during the charge capture phase."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6371427)

KL

Katherine L.

Receptionist

> "There was absolutely no reason to change scheduling and "bookit" is a very unprofessional sounding name."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810)

SC

Scott C.

Operations Manager

> "It is easy to access real-time clinical and financial data in one system. "

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6639262)

KV

Kristen V.

Physical therapist

> "There is a fair amount of redundancy and vastness to this product, making it difficult to learn all of the possible..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3730400)

RN

Rachael N.

Occupational Therapy Student

> "The dot phrases are amazing."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6819623)

TW

Terence W.

Consultant

> "Reported a simple problem 5 times - took 5 hours and still not resolved"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___6065541)

DM

Danielle M.

Revenue cycle manager

> "Great customer support also."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7053240)

AE

Aiya E.

Research Coordinator

> "It is difficult finding those tools and learning how to best use them without guidance."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6220756)

VR

Verified Reviewer

Student Practical Nurse

> "It works really well after training."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7072412)

AA

Aaron A.

Physician

> "Difficult to learn, steep learning curve, too many clicks often to complete a task, buttons not placed in logical..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3641992)

MC

Marissa C.

Medical Secretary

> "Epic is very user friendly, there is multiple ways to access applications and tabs."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6358203)

AL

Asghar L.

Physician

> "From a patient care stand-point, it is terrible at best. "

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4852196)

VR

Verified Reviewer

Executive Director

> "Easy to use."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7067510)

JP

Julie P.

Psychotherapist

> "There are so many tabs and tool bars which makes it difficult to find things at times."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4022722)

CM

Cynthia M.

Physical Therapist

> "Can see other medical charts, used widely in Chicago so more convenient."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6769633)

BP

Benjamin P.

Physician

> "Worst system I’ve used for documenting notes and workflow."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4487359)

CE

Crystal E.

Phlebotomist

> "My overall experience with Epic has honestly not been a bad one at all and even with the bugs I would still..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6885045)

JD

Jessica D.

Manager

> "It is a very expensive software, and may not be reasonable for a single provider or very small, healthcare..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4418349)

SK

Shawnalee K.

Billing Admin

> "For serving a hospital of over 1,000 employees, it worked well."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6754340)

BH

Bei H.

Physician

> "There were no epic super users nearby. Because orders were built incorrectly, a pharmacist could change an order of..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___3499583)

TB

Tiaria B.

Admitting Specialist - Patient Scheduler

> "What I like most about Epic is that it has so many integrations."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6701344)

OK

Omar K.

VP of Operations

> "When transitioning to an outpatient setting can be pricey"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4421926)

LD

Laura D.

Medical coder

> "Very modernized and user friendly compared to other outdated medical record platforms."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6546730)

CD

Christina D.

Business Office Manager

> "There are just certain processes or functions that EPIC will not let you customize because it is a core process..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___2890897)

SK

Samantha K.

Front Desk Administrator

> "I do like the fact that all information is in one dashboard."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6576855)

JN

Jennifer N.

RN Patient Care Coordinator

> "I don’t like the frequent updates that change how things look. "

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___3757084)

[View Reviews](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

AK

Abrar K.

Practice Manager

> "The best thing about Office EHR 24/7 & Practice Mate is that it maintains the same page layout, which helps learn..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7075634)

CG

Carmen G.

Podiatrist

> "You cannot use a tablet for patients to sign as proof they were seen at that visit also I don’t like that on..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7070759)

TB

Tina B.

Office Manager

> "We are able to customize our charting for each provider yet keep it mainstreamed for the office. "

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7071197)

SB

Shana B.

President

> "We don't use the scheduling feature because our scheduling needs are complicated as we have appointments and..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7070816)

VM

Victoria M.

Reimbursement Specialist

> "It has been very manageable and the training videos and in-person sessions are all readily available."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7071161)

JP

Jorge P.

Office Manager

> "no message alerts for patient self schedule on portal, some patients request appointments but we are unable to..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7034884)

TB

Tina B.

Office Manager

> "It gives us what we need with customizable options too."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7071197)

FO

Fred O.

MD

> "However,if you have 2 offices with parent-child status, you are not able to transmit data from the child office."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6345286)

AK

Abrar K.

Practice Manager

> "It is easy to manage daily patient scheduling, and everything is well integrated between EHR 24/7 & Practice Mate."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7075634)

TB

Tina B.

Office Manager

> "This may be an issue with our internet too and it doesn't happen often."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7071197)

JP

Jorge P.

Office Manager

> "I love it, it has made my job a lot more streamline and faster, especially the tablet registration forms"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7034884)

LF

Leland F.

Chiropractor

> "Can't print consecutive notes in a batch at once."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7034873)

AK

Abrar K.

Practice Manager

> "It was easy to implement this software into our practice, with Office Ally staff providing the necessary training..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7075634)

MJ

Marcella J.

Medical Document Specialist

> "The least thing that I don't like about EHR is the part on the view EHR screen, when you have to save the note..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5020068)

LF

Leland F.

Chiropractor

> "Easy to make macros so when we enter notes, makes it efficient not to have to type again."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7034873)

HEP

Hai-En P.

Podiatrist

> "The UI can be a little clunky. Once we changed over to a new EHR, it was hard to get them to release the records."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6515589)

TB

Tina B.

Office Manager

> "Learning curve is medium but not too bad for learning a new system."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7071197)

JH

Junfeng H.

acupuncturist,owner

> "Besides, there is one issue as follows: in Patients charts, when I hit "create PM visit", the patient..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5020013)

AK

Abrar K.

Practice Manager

> "Compared with eCW, its configuration manual is simple and easy to learn without much training."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7075634)

SC

Susanna C.

physician

> "Chart management features such as searching for specific diagnoses or medications is clunky -- can't use \* to..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5012868)

VS

Victoria S.

CSA

> "It is a user-friendly and flexible online booking software that allows me to manage my appointments, notes, and..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080859)

BP

Brooke P.

Licensed mental health counselor

> "At times, we have experienced issues with Office Ally being off-line, and it disrupts our day today activities in..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079438)

JP

Jorge P.

Office Manager

> "Patient portal is very helpful, great way to keep in touch with patient care."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7034884)

RZ

Robert Z.

Chiropractor

> "Interface is a bit dated. While there is an option to create custom forms, its not very intuitive and was not..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079535)

FO

Fred O.

MD

> "We are considering transitioning to another system with similar capacity but more responsive customer support."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6345286)

TL

Tamara L.

owner/provider

> "doesn't interface with some labs for orders e-prescribing could allow for free hand ordering instead of number..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5007237)

CG

Carmen G.

Podiatrist

> "What I like the most is that it is reasonably priced. "

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7070759)

CM

Cid M.

Reseptionist

> "Searching patients should always be by default with date of birth or have the option to select a default because..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5009537)

JV

Jason V.

Chiropractor, owner

> "It is extremely customizable to streamline workflow. And the extremely low price and the great support resources..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5006115)

SH

Sarah H.

Chiropractor

> "There are spelling errors in the pre populated soap note templates so it’s annoying to have to correct these."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6081944)

SC

Susanna C.

physician

> "I like the ability to easily free text without opening and closing multiple windows."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5012868)

JL

James L.

M.D

> "the least thing i like form ehr is that patient fill out there put were they check in and doesn't update on our..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5012882)

RZ

Robert Z.

Chiropractor

> "SOAP notes are generally straight forward, creating follow up visits with information from previous visits is..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079535)

RK

Rosanna K.

Office manager

> "Can’t keep credit cards on file and it can’t integrate with hospitals"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080537)

VS

Victoria S.

CSA

> "It improves your customer experience by offering them convenience, flexibility, and personalization."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080859)

VK

Vasilios K.

Physician

> "The problem is that the next EMR that charges 30x OA isn't that much more intuitive."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080495)

DL

Dani L.

CHW

> "I can put all of my needed documentation and upload files with ease."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5019983)

LO

Lauren O.

Owner

> "The reports don't have enough diversity or ways to get specific information."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5006093)

MP

Minal P.

Manager

> "Good solid system, easy to implement wish the fees were lower"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6766053)

LH

Logan H.

doctor

> "There are times where it is slow, and there has been rare cases of outage."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5012674)

SA

Sandi A.

BILLING MANAGER

> "We like the ease of use and the flexibility to customize certain items (templates)."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5027618)

CM

Claudenie M.

PA

> "At times the patients complain about the intake forms."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5005871)

JC

Johana C.

Virtual assistant

> "I think this is basic EMR, it’s really simply and works well"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6713655)

EW

Elizabeth W.

Owner

> "I just don’t like having to pay monthly for the service, free would be better"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5020971)

MP

Minal P.

Manager

> "Ease of use and clinical interface is easy to navigate"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6766053)

CG

Carmen G.

DPM

> "I go to patients homes so it is very stressful not to have this option"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079664)

GR

Gwenn R.

Optometrist

> "Easy to customize the forms I would be using and good customer service to help with that."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5020017)

LO

Lauren O.

Owner

> "The trainers are a little rushed when explaining uses. "

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5006093)

BG

Brianna G.

Registered Nurse

> "For a larger practice, there are better, more technologically advanced software products that I would use instead..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079448)

VR

Verified Reviewer

Physician Assistant

> "Every page took forever to load and if you clicked something before the little circle stopped, it would freak out..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___3556478)

DT

Dawn T.

Psychiatric nurse practitioner

> "I started using EHR in my private practice and am so happy with it that I convinced my new employer to initiate..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5005857)

CT

Chong T.

physician

> "hard to obtain support when the system is down"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___4982176)

JF

Jay F.

Phlebotomist

> "My first time using this program i caught on quick fast learner to use in the medical field."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5006044)

RY

Rabia Y.

Physician-Neurology

> "I do not get any update on the tasks I have sent out"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079847)

PB

Pooja B.

Mental Health Specialist/ Intern

> "Ease of Use, access to patient records and fillable fields."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5006531)

CC

Christopher C.

Doctor

> "I resented it in the beginning because it was mandatory, now i wouldn't be without it"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5020051)

BG

Brianna G.

Registered Nurse

> "Smaller clinics would be fine using office ally."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079448)

CS

Cameron S.

Chiropractor

> "Customer service and ease of use was the reason I left"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6251140)

JM

Jenny M.

physical therapist assistant

> "the simplicity of the system allows for a smooth day of treatment"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080561)

BA

Bryce A.

Owner Doctor

> "Set up took a long time."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6081446)

JV

Jason V.

Chiropractor, owner

> "I love how it integrates seamlessly with PracticeMate."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5006115)

VR

Verified Reviewer

Physician Assistant

> "No smart search feature."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___3556478)

KD

Kimberly D.

Doctor of Chiropractic

> "Love the Billing and insurance aspect. "

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5014481)

VR

Verified Reviewer

Physician Assistant

> "Trying to navigate records was a nightmare."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___3556478)

CM

Claudenie M.

PA

> "It's worth the money and saves us time when seeing our patients."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5005871)

AG

Angela G.

Office manager

> "Awful; especially for a new user."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___2905027)

[View Reviews](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

## User interface

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)

4.40 (453)

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)

4.13 (179)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Epic

Top features

15/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/122278/EpicCare-EMR/#features)

EHR 24/7

13/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/134091/EHR-24-7/#features)

### Recognition

Epic is recognized as a top-rated tool in 5 Capterra Shortlist reports

EHR 24/7 is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Epic

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

EHR 24/7

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Epic

-   By Epic Systems
-   Located in United States
-   Founded in 1979

EHR 24/7

-   By Office Ally
-   Located in United States
-   Founded in

## Popular Comparisons

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

vs

[Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Contact vendor for pricing

Price

$49/month

4.4

Features

4.2

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/122278-136876/EpicCare-EMR-vs-Pediatric-Therapy-EMR)

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.13 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

vs

[Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

$44.95/month

Price

$49/month

3.9

Features

4.2

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/134091-136876/EHR-24-7-vs-Pediatric-Therapy-EMR)

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Contact vendor for pricing

Price

$0

4.4

Features

4.3

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/122278-195467/EpicCare-EMR-vs-Care-Patron)

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.13 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$44.95/month

Price

$0

3.9

Features

4.3

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/134091-195467/EHR-24-7-vs-Care-Patron)

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.4

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/122278-124590/EpicCare-EMR-vs-EMA)

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.13 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

vs

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

$44.95/month

Price

Contact vendor for pricing

3.9

Features

4.4

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/134091-180899/EHR-24-7-vs-Alleva)

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

vs

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.4

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/122278-180899/EpicCare-EMR-vs-Alleva)

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.13 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

$44.95/month

Price

Contact vendor for pricing

3.9

Features

4.4

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/124590-134091/EMA-vs-EHR-24-7)

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

vs

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

3.8

4.1

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/122278-129169/EpicCare-EMR-vs-Tebra)

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.13 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

vs

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

$44.95/month

Price

Contact vendor for pricing

3.9

Features

3.8

4.1

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/98735-134091/athenaOne-vs-EHR-24-7)

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

vs

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

3.8

4.1

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/98735-122278/athenaOne-vs-EpicCare-EMR)

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.13 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

vs

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/)

$44.95/month

Price

Contact vendor for pricing

3.9

Features

3.8

4.1

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/129169-134091/Tebra-vs-EHR-24-7)