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Epic serves hospitals, medical organizations, clinics, independent practices, academic centers, health providers, and specialty groups.
All healthcare professionals
The best feature, I think, is the depth of the "dot phrases," they cut your note taking time into a fraction. The customer support is wonderful, quick, helpful and efficient.
This can be confusing from a training and operations perspective (e.g. "I was told to do it differently," "My provider prefers it a different way").
There is also an inpatient version that my institution will be great for my institution when implement as there will be seamless uniformity between outpatient and inpatient.
Too many icons/tabs on the page, and it is difficult to navigate. Call center messages under In-Basket messages; very difficult to see who is writing what in a chronological order.
It is easy to use, once you get the appropriate training and practice. I like that is a great investigative tool to search for timelines in the past.
The user interface is confusing and redundant.
I also enjoy being able to review encounters for resulting purposes that will facilitate our company to make the best decision as to care for the patient.
It can be very overwhelming at times. Hard to grasp some of the functionalities and the different templates that epic has.
I am grateful that Doximity exists for it has been a saving grace during the pandemic for psychiatric care of my patients. It's easy to use and effective, private, and high in quality.
They were initially discounted as internet/wifi issues or operator error, but after months, they still persisted. Switching to a competing product removed almost all technical problems.
Doxy is easy to access and always delivers excellent audio and visual access. Reliability is critical for delivering good care via telehealth.
When there is a bad connection, it is often frustrating to me & my clients. I have almost lost clients due to this.
My experience is great, it is simple, reliable, dependable, my clients find it easy to use and have offered them a secure opportunity to continue to do therapeutic work.
I have had technical issues with the quality of the video session, frozen calls or poor image. Most of those are due to poor internet or poor connection in the part of the client.
Overall, I have been very satisfied with my meetings on doxy.me. I love that individuals do not have to make a specific account with the platform to join a meeting.
I am horrible at advertising so my schedule has been extremely slow so far, because no one who needs my services knows how to reach me or make an appointment.
Euphrates N.: Hello, I'm Euphrates. I'm the patient service coordinator at PT Solutions/Virginia Hospital Center and I give Epic a 5. I'm a patient service coordinator and Epic provides good services for us because we check patients in and out. We verify their insurances. We can get their referrals from other hospitals through that system. What I like most about EpicCare is everything is in one system. You don't need another system. You only just need Epic. Epic does everything from scheduling to referrals, appointments. It's a one-stop shop. The only room that I see for improvement in Epic is a little faster. Other than that, it's fine.
Kristin: Hi, my name is Kristin. I'm a clinical psychologist. I'm in solo private practice, so I work for myself, and I would rate Doxy a five out of five. So I was using Zoom before Doxy, and I felt like Zoom didn't have the same HIPAA security that I was looking for at the time, and so I preferred it over Zoom for that reason. Also, I felt like sending out multiple links as opposed to having one place where folks could go was helpful. I chose Doxy because of the HIPAA compliance. For a psychologist, it's really important that all of our sessions are secure and follow all of the HIPAA requirements, and so it was really easy to make sure that that was true with Doxy. And also, I really enjoyed how easy the sessions were for patients to join, as well as how steady the camera was, so it wasn't like I had to worry about how it looked on their end or my end. It was actually a really good picture quality and audio quality. Getting started with Doxy was really easy. I have the clinic set up where I could add my logo and some signage and also have a video for patients to use to relax in the waiting room, and so I felt like that was really easy and also, my patients found it really easy to log in. Once they were able to get the link, they were able to log in really easily, and I haven't had any issues with it. If you are considering Doxy, I would say get it, try it. I think it's awesome. I think going in and playing with all of the different things, like the whiteboard and other things like that just makes it easy to get a feel for it, but it's really easy to use. So if you're considering it, buy it.
Epic
Doxy.me
Top FeaturesDoxy.me
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