# Compare Epic vs Doxy.me 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Epic and Doxy.me based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/122278-158461/EpicCare-EMR-vs-Doxy-me

---

# Epic vs Doxy.me Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

EpicDoxy.me2/4 selected

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.4 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.6 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

[## Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.4 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.4

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [453 reviews](#user-reviews)

Positive

400

Neutral

33

Negative

20

[## Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.6 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.9

Customer Service

4.5

Reviews Sentiment

SG

SO

PA

Based on [1,226 reviews](#user-reviews)

Positive

1,153

Neutral

45

Negative

28

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 2,182 reviews from telemedicine software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

63%Fit

Missing features

Feature ratings

HIPAA Compliant

4.9

Two-Way Audio & Video

NA

E-Prescribing

NA

Video Conferencing

5.0

Appointment Scheduling

4.0

80%Fit

Missing features

Feature ratings

HIPAA Compliant

5.0

Two-Way Audio & Video

4.7

E-Prescribing

NA

Video Conferencing

4.6

Appointment Scheduling

4.5

User satisfaction

User satisfaction

4.4

User reviews[453](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

Ease of use

4.1

Functionality

4.4

Value for money

4.1

Customer support

4.2

User satisfaction

4.6

User reviews[1,226](https://www.capterra.com/p/158461/Doxy-me/reviews/)

Ease of use

4.9

Functionality

4.6

Value for money

4.8

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$35Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Epic serves hospitals, medical organizations, clinics, independent practices, academic centers, health providers, and specialty groups.

Best for

All healthcare professionals

## User reviews

Pros & cons

TW

Tabatha W.

Supervising Nurse

> "Its robust features, strong data management, and wide adoption across healthcare organizations make it a valuable..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7127835)

EH

Elizabeth H.

Myself

> "It is the software that Boston Children's Hospital uses for their portal. Whenever a message is posted in the..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7066633)

AA

Ashlyn A.

Head Athletic Trainer

> "Epic is a system that makes medical documentation across many healthcare areas easy to collaborate and communicate..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7086417)

ME

Madison E.

Quality Improvement Consulting

> "If there is ever a technical issue, this can cause a major problem for patients and staff regarding information on..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7062941)

Carlie R.

Patient and user

> "Easy interface to navigate very user friendly , wonderful for organizing and documenting different aspects of a..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7095819)

KB

Kathleen B.

Patient Services Coordinator

> "the overall interface can be clunky and have a lot of button pressing just to get to one thing (ie. booking..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6797836)

VR

Verified Reviewer

QA

> "It streamlines clinical workflows and helps staff stay organized and efficient."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572)

KA

Kimberly A.

Pharmacist

> "Login is a maze, pages stack too long, and searching past records means scroll-scroll-click-click."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6814037)

SF

Sarah F.

Medical Assistant

> "I like most about epic that you can customize your DAR report and your screen for the log-in, and background!"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6816768)

VR

Verified Reviewer

Student Practical Nurse

> "It is not made for small organization due to high cost."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7072412)

LW

Lisa W.

Patient Representative

> "Using an electronic medical record program helped a lot with losing patient charts and other information, along..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6865405)

GM

Geena M.

Patient Ambassador

> "The system lags when connecting information to external systems like food and nutrition for example in regard to..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6557527)

VR

Verified Reviewer

QA

> "Epic stands out for its intuitive interface and fast performance. Despite being a feature-rich platform, it’s..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572)

Amber L.

Owner

> "Overall, I dislike the idea of having my information stored by 3rd parties, but so far I haven't had any issues."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7083148)

SD

Smruti D.

Research Assistant

> "It is a widely adopted EHR system across many healthcare organizations within USA, so exchanging data becomes a..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6851778)

JR

John R.

Abstractor

> "Poorly implemented customizations sometimes lead to inefficiencies such as difficulty in filtering or organization..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270)

Christine B.

Pilates transformation expert

> "Overall: good! Once patients are logged in, navigating the system is easy: adding data, contacting doctors."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7120732)

ST

Shirley T.

Professional Development Leader

> "The clinical and technical process can be quite time consuming."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7054073)

RB

Rebecca B.

RN

> "It benefits the patients to have all documentation in one platform to provide the best patient care."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7018662)

EF

Ella F.

Program Coordinator

> "At the time we did not have full Epic cape abilities so I was not able to see patients charts in Epic"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6592868)

VR

Verified Reviewer

QA

> "Overall, Epic is a powerful and reliable EHR system that delivers on performance and usability."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572)

ML

Mary L.

Learner

> "Data entry burden can contribute to clinician burnout."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6802670)

AC

Alyssa C.

manager

> "I like how everything is included in epic, and other places use it so it is easy to see other records."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7139189)

LB

Lauren B.

Occupational therapist

> "Hard to remember all of the .phrases to insert personalalized templates"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6582412)

VR

Verified Reviewer

physician

> "I am a fan and overall, it is an amazing emr that supports everything a provider could want, it is so well..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6874633)

JR

John R.

Abstractor

> "While Epic is highly customizable, this can also be a downside."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270)

JR

John R.

Abstractor

> "As a chart reviewer, I appreciate Epic for its detailed patient data, seamless workflows and organized data layout."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270)

AS

Ashley S.

Social Work

> "There are so many things in EPIC that I am unfamiliar with because I only use certain features."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6581089)

DT

Diana T.

Clinical Office Manager

> "My overall experience I have used Epic in a hospital setting and is very user friendly, easy to navigate and clear..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7079895)

MC

Meg C.

Clinical Associate

> "Information is not as streamlined as it could be. "

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6778235)

TW

Tabatha W.

Supervising Nurse

> "What I liked most about Epic is how comprehensive and integrated the platform is."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7127835)

SK

Shawnalee K.

Billing Admin

> "Very expensive because it is used in such a large capacity."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6754340)

DM

Danielle M.

Revenue cycle manager

> "Great for billing payers"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7053240)

SH

Sonia H.

Office Manager

> "This would make thing very difficult."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6846340)

JS

Jonathan S.

Interpreter

> "The more i use it the more i discover great features to manage patients information."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6859241)

VR

Verified Reviewer

MSW

> "Sometimes I find that using epic on the computer in the office is daunting because of the many pages you have to..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___5010689)

JM

Jessieah M.

Patient Specialist

> "There is a ease of access for providers, making it easier to access patient records."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6822963)

EH

Elizabeth H.

Physician

> "Major complaint- When I came back from my lunch break at 1:00 after seeing patients all morning, Epic had disabled..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5063112)

AF

Alicia F.

CNA

> "Epic allows me to communicate for e-prescriptions."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6563992)

KL

Katherine L.

Receptionist

> "It's way too easy to get stuck on a page because of an "error" we can't fix and the new "bookit" is making..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810)

LD

Laura D.

Medical coder

> "Epic is extremely user friendly, allowing all medical records to be accessed on one place, in a format that is easy..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6546730)

RM

Roxanne M.

RN

> "At times the system would stall, or sometime document could not be printed."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5084175)

SC

Scott C.

Operations Manager

> "I have a positive experience with Epic tracking revenue cycle KPIs for a large healthcare organization."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6639262)

EH

Elizabeth H.

Physician

> "I had received a warning that my password was going to expire in 1 day when I logged in this morning but did not..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5063112)

SD

Smruti D.

Research Assistant

> "The new addition of AI assistant is a very nice feature and helpful."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6851778)

KL

Katherine L.

Receptionist

> "Insurance information gets twisted and information often doesn't get sent to Caretracker."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810)

LL

LaWanda L.

Patient coordinator

> "The integration of multiple practices made it easy to gather information about patients."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6794211)

LM

Linnie M.

Nurse Practitioner

> "They change things that just add additional clicks with no actual benefit to the change."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4963874)

SF

Sarah F.

Medical Assistant

> "I love how detailed it is and how secure it is for us in the medical field"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6816768)

AE

Aiya E.

Research Coordinator

> "I do not particularly like that there is no user guide to show all the features EpicCare offers."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6220756)

CW

Colin W.

Senior Desktop Support Technician

> "Overall it's a good application, though sometimes with Citrix it can be hard to launch, but that's a Citrix issue."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6493221)

BP

Ben P.

Pharmacy Tech

> "I thought the scheduling aspect of EpicCare was a little cumbersome."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6223642)

RN

Rachael N.

Occupational Therapy Student

> "I am able to get my documentation done and I feel good about it."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6819623)

AM

Ash M.

Insurance Verification

> "Difficult and frustrating, as it delays care and charting when it goes down or causes issues due to lack of..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3796799)

AH

Amber H.

coding and billing

> "Epic makes it impossible to miss anything during the charge capture phase."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6371427)

KL

Katherine L.

Receptionist

> "There was absolutely no reason to change scheduling and "bookit" is a very unprofessional sounding name."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810)

SC

Scott C.

Operations Manager

> "It is easy to access real-time clinical and financial data in one system. "

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6639262)

KV

Kristen V.

Physical therapist

> "There is a fair amount of redundancy and vastness to this product, making it difficult to learn all of the possible..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3730400)

RN

Rachael N.

Occupational Therapy Student

> "The dot phrases are amazing."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6819623)

TW

Terence W.

Consultant

> "Reported a simple problem 5 times - took 5 hours and still not resolved"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___6065541)

DM

Danielle M.

Revenue cycle manager

> "Great customer support also."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7053240)

AE

Aiya E.

Research Coordinator

> "It is difficult finding those tools and learning how to best use them without guidance."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6220756)

VR

Verified Reviewer

Student Practical Nurse

> "It works really well after training."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7072412)

AA

Aaron A.

Physician

> "Difficult to learn, steep learning curve, too many clicks often to complete a task, buttons not placed in logical..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3641992)

MC

Marissa C.

Medical Secretary

> "Epic is very user friendly, there is multiple ways to access applications and tabs."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6358203)

AL

Asghar L.

Physician

> "From a patient care stand-point, it is terrible at best. "

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4852196)

VR

Verified Reviewer

Executive Director

> "Easy to use."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7067510)

JP

Julie P.

Psychotherapist

> "There are so many tabs and tool bars which makes it difficult to find things at times."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4022722)

CM

Cynthia M.

Physical Therapist

> "Can see other medical charts, used widely in Chicago so more convenient."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6769633)

BP

Benjamin P.

Physician

> "Worst system I’ve used for documenting notes and workflow."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4487359)

CE

Crystal E.

Phlebotomist

> "My overall experience with Epic has honestly not been a bad one at all and even with the bugs I would still..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6885045)

JD

Jessica D.

Manager

> "It is a very expensive software, and may not be reasonable for a single provider or very small, healthcare..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4418349)

SK

Shawnalee K.

Billing Admin

> "For serving a hospital of over 1,000 employees, it worked well."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6754340)

BH

Bei H.

Physician

> "There were no epic super users nearby. Because orders were built incorrectly, a pharmacist could change an order of..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___3499583)

TB

Tiaria B.

Admitting Specialist - Patient Scheduler

> "What I like most about Epic is that it has so many integrations."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6701344)

OK

Omar K.

VP of Operations

> "When transitioning to an outpatient setting can be pricey"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4421926)

LD

Laura D.

Medical coder

> "Very modernized and user friendly compared to other outdated medical record platforms."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6546730)

CD

Christina D.

Business Office Manager

> "There are just certain processes or functions that EPIC will not let you customize because it is a core process..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___2890897)

SK

Samantha K.

Front Desk Administrator

> "I do like the fact that all information is in one dashboard."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6576855)

JN

Jennifer N.

RN Patient Care Coordinator

> "I don’t like the frequent updates that change how things look. "

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___3757084)

[View Reviews](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

SG

Shea G.

Counselor

> "They're still my top choice as a telehealth counselor, between the security they provide, their cost, and the sheer..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7134368)

AF

Andres F.

Psychiatric nurse practitioner

> "It would be nice if clients were able not to get our telehealth calls briefly interrupted by their phone calls...."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6693492)

SO

Sarah O.

Naturopathic Physician

> "I am so pleased to have this many features on the free version, I'm considering upgrading to a paid version as I..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6820180)

SK

Suanne K.

Director of Pediatrics

> "At first when the camera or microphone didn't work, I had no idea why and had to learn how to troubleshoot things..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7068318)

PA

Pam A.

LCSW

> "I can manage my waiting room, send messages, the video is always stable."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6813894)

AS

Alicia S.

Owner, Occupational therapist

> "Ive enjoyed using it but I am unable to use it consistenly (with all clients) because of the tech issues mentioned..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7130064)

CK

Cheri K.

CEO and Mental Health Therapist

> "Doxy.me has now become my main video option for clients and it is absolutely free!"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6845047)

CK

Cheri K.

CEO and Mental Health Therapist

> "Okay, honestly, the worst thing I could say is that sometimes clients can hear themselves speak for the first 5..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6845047)

CK

Cheri K.

CEO and Mental Health Therapist

> "I love that my company name is in the static link I can give any clients."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6845047)

HS

Henry S.

psychololgist

> "It worked fine when we started, but when there was a problem (freezing, audio loss, making sessions frustrating and..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6449574)

CM

Carla M.

Licensed Counselor LCPC

> "Now my entire practice is virtual and it has allowed so much freedom to do my therapy session from anywhere."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6766058)

CW

Carrie W.

Licensed Professional Counselor

> "I believe that having to have an account and the meeting number nonsense gets in the way of things."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7020397)

KY

KIM Y.

Physician

> "I can get on Doxy as easy on my phone on the road as I can on my laptop. "

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6839919)

JB

Janet B.

Psychotherapist

> "I have no complaints other than occasionally the meeting history gets lost when the call ends abruptly (internet..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6343190)

MS

Michael S.

Administrator

> "Overall, Doxy.me is a valuable, efficient, budget-friendly tool to effectively provide virtual service to our..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6546061)

CM

Claudia M.

Prescribing Psychologist

> "To many dropped calls and lag time in audio and visual communication."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6812186)

JB

Janel B.

Medical Doctor

> "I have not seen the need to add the one with more features as this works for my small volume, but my partner that..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6221564)

AD

Alyssa D.

Therapist

> "There were also some issues when connecting headphones or listening devices."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6680935)

JB

Janel B.

Medical Doctor

> "Great help to see the patient than just on the phone, helps keep infectious patients away from the well ones, also..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6221564)

SC

Shirita C.

Owner

> "Sometimes the video quality is poor, or it freezes up"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6683187)

RM

Rhonda M.

Licensed Professional Counselor

> "I like the reliability, it is HIPPA compliant, easy for me and clients to sign on, and the time is recorded."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6748939)

CL

Chris L.

CEO

> "Audio connections are easily interrupted or disabled if the patient is using an outdated browser, has incoming..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6014179)

DJ

David J.

psychotherapist

> "Also, it's easy to add multiple participants, so it works great for meetings as well as therapy sessions."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6379865)

CW

Carrie W.

Licensed Professional Counselor

> "I have used Doxy since the pandemic (5 years) and cannot understand why medical providers would use something else."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7020397)

PAR

Paul-André R.

Psychotherapist

> "The platform is HIPPA compliant and secure, I engage with clients all over the world."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6752797)

RJ

Rebekah J.

Clinician

> "Doxy had a known connectivity problem"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6836291)

AD

Alyssa D.

Therapist

> "The platform can be utilized on any device without any major setup or difficulty."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6680935)

RJ

Ruth J.

LCSW

> "Sometimes the connection is not good. But, that is true for most internet connections."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6342941)

MP

Maggie P.

Counsellor

> "I am so glad I started using Doxy.me (for 2 years) it enhances the service I offer my clients."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6648720)

MT

Michael T.

Clinical Social Worker

> "Quality is not nearly the same. "

[See full review](https://www.capterra.com/p/158461/Doxy-me/#SoftwareAdvice___7022231)

BK

Barbara K.

Psychologist

> "Great platform for 1:1 consultations. "

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6828997)

SO

Sofia O.

Clinical Assistant

> "Also, I haven't been able to find a log of my past appointments that have been kept and those appointments where a..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6170945)

PE

Pam E.

Psychotherapist

> "It is HIPAA compliant and secure end to end."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6847129)

CC

Christina C.

Owner Counselor

> "less reliable when clients log on from cell phones- often disconnects, or freezes when they gat a phone call during..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6199227)

PK

Penny K.

Owner, President

> "I also like the waiting room aspect where I was able to load my own photos for the client's enjoyment while waiting."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6243378)

LB

Leslie B.

Clinical Psychotherapist

> "occasional probs with lagging of audio or "freezing" are unpleasant, but I have much less of these issues with..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6053374)

RL

Rebecca L.

Therapist

> "I did upgrade in order to have more services, but also to support keeping the platform available."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6393227)

CA

Cp A.

Physician

> "There are some issues with sound especially when the patients use Bluetooth devices. "

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5012613)

JA

Joseph A.

Licensed Professional Clinical Counselor

> "issues, very reliable, Video feed improved, and added services."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6493502)

CB

Cherie B.

Psychologist

> "Connection issues can be frustrating when there are issues that seem unpredictable. But you figure out work arounds..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6199630)

CM

Claudia M.

Prescribing Psychologist

> "It is a HIPAA compliant telahealth site and it used to be very reliable."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6812186)

AV

Angelika V.

Trauma counselor

> "sometimes have issues with clients accidently turning off the camera or not having sound work."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4893589)

MS

Maria S.

Psychotherapist

> "Very easy to use."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7098172)

JB

Janel B.

Medical Doctor

> "Occasionally if patient has poor internet will have patchy video. "

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6221564)

MO

Miss O.

Victim Advocate

> "It is an asset to my work as an Advocate for victims and survivors of domestic abuse."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6407950)

KB

Kelly B.

Owner/Therapist

> "Also, I'm not sure about the ability to add more than one person to the chat."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4993526)

RY

Rosalyn Y.

Psychotherapist

> "Thank you doxy - please continue to help us really small helpers who are helping those who can't afford any extra..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6579641)

JD

Judith D.

Marriage and Family Therapist

> "notification sound when sending a message in the chat feature, because I've noticed when I send a message, many..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#SoftwareAdvice___4778128)

EP

Elizabeth P.

Dietitian

> "I love that it was free, there was no downloads required, and that I had a waiting room"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6767346)

AC

Alexa C.

Physiotherapist

> "I do not us ethe system much and only for 1:1 video consults so have no dislikes."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6033835)

MG

Micaela G.

Psychotherapist

> "Ease of use and cost as well as the upgrade feature for limited time frame"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6317135)

HM

Helga M.

Mental Health Professional

> "I cannot share a screen like when using Zoom without paying a heavy price."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4936721)

SF

Stephen F.

Clinical Psychologist

> "Its operation is clearly described and easy to use by me and by my patients."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6841655)

AMM

Allandra-Marie M.

Psychotherapist

> "At times the audio and visuals can be glitchy"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6201369)

RT

Rochelle T.

APRN-CNP, PMHNP

> "Great, very little issues, occasional disconnect but not sure if it's on the clients end or not."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6549423)

BR

Becky R.

Naturopath Homeopath

> "Sometimes it's difficult to figure out why there are connectivity issues for folks that aren't very internet savvy."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6062932)

CM

Claudia M.

Prescribing Psychologist

> "It was a good service, which I was happy to pay for but now I'm going to look for a different telahealth service."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6812186)

MR

Morgan R.

Patient

> "Technical issues, booting me out, lagging, glitching"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6252645)

EP

Elizabeth P.

Dietitian

> "It was a really great way to start in HIPAA compliant telehealth"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6767346)

LL

Lise L.

Registered Dietitian

> "at times connections is poor and call can be dropped."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6001020)

CM

Carla M.

Licensed Counselor LCPC

> "Reliability, user friendly, always evolving based on feedback and changes in the field, safe and secure, priced..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6766058)

ES

Erin S.

Occupational Therapist

> "At times clients have difficulty connecting their video."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6260271)

DH

Doreen H.

Psychiatric Nurse Practitioner

> "I was able to implement telehealth into my practice at the start of the pandemic in less than 24hrs thanks to..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4894634)

MA

Molly A.

Licensed Psychologist

> "Occasional glitches with the audio. "

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5031253)

AW

Annelie W.

LCSW

> "I am thrilled with Doxy and feel it is more professional, protective, and secure than other platforms."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6552794)

SC

Seema C.

Licensed Mental Health Counselor

> "However, it can be because of slow network speed."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5048913)

AS

Ashley S.

Psychotherapist

> "I can upgrade my account for 1 day when I need to see couples in 2 locations - it is very fast and easy."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5046477)

KV

Kristen V.

LCSW

> "Sometimes if person has poor WiFi, phone service, or equipment there can be issues with sound or picture, skipping,..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___3581387)

AMM

Allandra-Marie M.

Psychotherapist

> "It's affordability continues to give clinicians like me a secure space to carry out our important work without..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6201369)

AA

Ann A.

Pastoral Counselor Spiritual Director

> "At times the connection on the clients end has been poor."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6235053)

PE

Pam E.

Psychotherapist

> "I guess ease of use is the main thing, and it's not expensive."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6847129)

NW

Nina W.

Lic. Professional Clinical Counselor

> "I would say that I had precovid bias about on line services for mental health counseling."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4955046)

RM

Robert M.

counsellor

> "this saves me from using a plethora of different apps, to maintain ease of use and confidentiality over different..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4879327)

JS

John S.

Physician

> "Some patients weren’t able to figure out how to get on the internet"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6239426)

RJ

Ruth J.

LCSW

> "It is there when I need it and they are always willing to help with anything that is a problem."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6342941)

SG

Shelley G.

Physician

> "When using doxy on the cell phone, the calls drop or you lose audio when an incoming phone call comes in. "

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4765669)

AD

Alyssa D.

Therapist

> "I continued to use the platform for a long time due to the dependability."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6680935)

KO

Kamberlyn O.

Nurse Practitioner

> "Picture quality is poor on free version."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6135964)

LB

Leslie B.

Clinical Psychotherapist

> "The connivence, ease , confidentiality and options of this site works exceptionally well for me and for the..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6053374)

MH

Meghan H.

Therapist

> "I don't like that I can't use PRO features for free"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6043927)

[View Reviews](https://www.capterra.com/p/158461/Doxy-me/reviews/)

## User interface

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)

4.40 (453)

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)

4.60 (1,226)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Epic

18/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Confirmations/Reminders
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Document Management
-   Document Storage
-   Electronic Payments
-   Email Reminders
-   E-Prescribing
-   File Sharing
-   For Medical Purposes
-   Generative AI
-   HIPAA Compliant
-   Live Chat
-   Medical Billing
-   Mobile Access
-   Mobile Alerts
-   Monitoring
-   Multi-Location
-   Multi-Provider Practice
-   One-to-One Messaging
-   Online Forms
-   Payment Processing
-   Practice Management
-   Records Management
-   Reminders
-   Remote Treatment Planning
-   Reporting & Statistics
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Softphone
-   Surveys & Feedback
-   Third-Party Integrations
-   Two-Way Audio & Video
-   Video Conferencing

[See all features](https://www.capterra.com/p/122278/EpicCare-EMR/#features)

Doxy.me

Top features

29/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Confirmations/Reminders
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Document Management
-   Document Storage
-   Electronic Payments
-   Email Reminders
-   E-Prescribing
-   File Sharing
-   For Medical Purposes
-   Generative AI
-   HIPAA Compliant
-   Live Chat
-   Medical Billing
-   Mobile Access
-   Mobile Alerts
-   Monitoring
-   Multi-Location
-   Multi-Provider Practice
-   One-to-One Messaging
-   Online Forms
-   Payment Processing
-   Practice Management
-   Records Management
-   Reminders
-   Remote Treatment Planning
-   Reporting & Statistics
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Softphone
-   Surveys & Feedback
-   Third-Party Integrations
-   Two-Way Audio & Video
-   Video Conferencing

[See all features](https://www.capterra.com/p/158461/Doxy-me/#features)

### Recognition

Epic is recognized as a top-rated tool in 5 Capterra Shortlist reports

Doxy.me is recognized as a top-rated tool in 5 Capterra Shortlist reports

Best Value TelemedicineSoftware (2026) 

Best Value TelemedicineSoftware (2025) 

Best Value TelemedicineSoftware (2024) 

Best Value TelemedicineSoftware (2023) 

Best Value TelemedicineSoftware (2022) 

### Deployment & support

Epic

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Doxy.me

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Epic

-   By Epic Systems
-   Located in United States
-   Founded in 1979

Doxy.me

-   By Doxy.me
-   Located in United States
-   Founded in 2014

## Popular Comparisons

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

vs

[Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Contact vendor for pricing

Price

$49/month

4.4

Features

4.2

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/122278-136876/EpicCare-EMR-vs-Pediatric-Therapy-EMR)

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

vs

[Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/)

$35/month

Price

Contact vendor for pricing

4.6

Features

4.5

4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/158461-165634/Doxy-me-vs-Mend-App)

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Contact vendor for pricing

Price

$0

4.4

Features

4.3

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/122278-195467/EpicCare-EMR-vs-Care-Patron)

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$35/month

Price

$0

4.6

Features

4.3

4.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/158461-195467/Doxy-me-vs-Care-Patron)

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.4

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/122278-124590/EpicCare-EMR-vs-EMA)

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

vs

[Teladoc Health](https://www.capterra.com/p/190055/Teladoc/)[2.50 (90)](https://www.capterra.com/p/190055/Teladoc/reviews/)

$35/month

Price

Contact vendor for pricing

4.6

Features

2.7

4.9

Ease of Use

2.9

[View full comparison](https://www.capterra.com/compare/158461-190055/Doxy-me-vs-Teladoc)

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

vs

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.4

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/122278-180899/EpicCare-EMR-vs-Alleva)

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

vs

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

$35/month

Price

$59/month

4.6

Features

4.5

4.9

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/118981-158461/TherapyNotes-com-vs-Doxy-me)

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

vs

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

3.8

4.1

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/122278-129169/EpicCare-EMR-vs-Tebra)

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

vs

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

$35/month

Price

$54/month

4.6

Features

4.6

4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/158461-178984/Doxy-me-vs-Jane-App)

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

vs

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

3.8

4.1

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/98735-122278/athenaOne-vs-EpicCare-EMR)

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

vs

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

$35/month

Price

Contact vendor for pricing

4.6

Features

3.8

4.9

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/98735-158461/athenaOne-vs-Doxy-me)