Epic vs ALIGN: Which is a better fit?

The best feature, I think, is the depth of the "dot phrases," they cut your note taking time into a fraction. The customer support is wonderful, quick, helpful and efficient.

This can be confusing from a training and operations perspective (e.g. "I was told to do it differently," "My provider prefers it a different way").

There is also an inpatient version that my institution will be great for my institution when implement as there will be seamless uniformity between outpatient and inpatient.

Too many icons/tabs on the page, and it is difficult to navigate. Call center messages under In-Basket messages; very difficult to see who is writing what in a chronological order.

It is easy to use, once you get the appropriate training and practice. I like that is a great investigative tool to search for timelines in the past.

Brandon B

Data Scientist

The user interface is confusing and redundant.

I also enjoy being able to review encounters for resulting purposes that will facilitate our company to make the best decision as to care for the patient.

It can be very overwhelming at times. Hard to grasp some of the functionalities and the different templates that epic has.

I love all of the trainings and the time spent helping me along the way. The team has been very flexible and responsive to all my questions.

We used the system back in 2017-2020 and left due to new management within our company. After only a few months that decision was a major regret and we are now back with them.

I love all of the trainings and the time spent helping me along the way. The team has been very flexible and responsive to all my questions.

Havent found any cons yet. Ill let you know in the future if i do.

The trainers are amazing, super clear and detailed with their instructions. The follow ups for continued assistance are excellent.

I has been a great experience starting with the thorough training I received to ensure understanding of how to effectively manage patients in the tool.