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Epic vs Luma Health: Which is a better fit?

Updated on February 16th, 2025
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Summary
Features in Patient Management
13
50
  • Electronic Payments
  • Monitoring
32
Best performer
50
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
User satisfaction
4.4
User reviews397
Ease of use
4.0
Functionality
4.3
Value for money
4.0
Customer support
4.2
4.7
User reviews56
Ease of use
4.7
Functionality
4.5
Value for money
4.5
Customer support
4.7
Price starts from
--
Not provided by vendor
Free version
Free trial
--
Yearly subscription
Free version
Free trial
Best for

Epic serves hospitals, medical organizations, clinics, independent practices, academic centers, health providers, and specialty groups.

Luma serves various health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics, orchestrating the care journeys of multiple patients.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Euphartes N
Patient Service Coordinator
5.0

Euphrates N.: Hello, I'm Euphrates. I'm the patient service coordinator at PT Solutions/Virginia Hospital Center and I give Epic a 5. I'm a patient service coordinator and Epic provides good services for us because we check patients in and out. We verify their insurances. We can get their referrals from other hospitals through that system. What I like most about EpicCare is everything is in one system. You don't need another system. You only just need Epic. Epic does everything from scheduling to referrals, appointments. It's a one-stop shop. The only room that I see for improvement in Epic is a little faster. Other than that, it's fine.

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User interface
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122278
1 screenshot
176533
5 screenshots

Epic

13/50
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • API
  • Appointment Management
  • Bed Management
  • Booking Management
  • Calendar Management
  • Communication Management
  • Contact Database
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Discharge Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Historical Reporting
  • Invoice Management
  • Mobile Alerts
  • Multi-Location
  • Patient Flow Management
  • Patient Location Tracking
  • Patient Monitoring
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • SMS Messaging
  • Surveys & Feedback
  • Task Scheduling
  • Third-Party Integrations
  • Automated Scheduling
  • Billing & Invoicing
  • Charting
  • Claims Management
  • Client Portal
  • Electronic Payments
  • HIPAA Compliant
  • Live Chat
  • Mobile Access
  • Monitoring
  • Patient Intake
  • Patient Scheduling
  • Self Service Portal
See All features
Hide Patient Management Software Features -

Luma Health

Top Features
32/50
Show Patient Management Software Features +
Epic
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Luma Health
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Epic
  • By Epic Systems
  • Located in United States
  • Founded in 1979
Luma Health
  • By Luma Health
  • Located in United States
  • Founded in 2015
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