# Compare Epic vs ClinicSense 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Epic and ClinicSense based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/122278-178722/EpicCare-EMR-vs-ClinicSense --- # Epic vs ClinicSense Features and Cost Comparison Last updated April 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: EpicClinicSense2/4 selected [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.4 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.8 (653)](https://www.capterra.com/p/178722/ClinicSense/reviews/) [## Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.4 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.4 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [453 reviews](#user-reviews) Positive 400 Neutral 33 Negative 20 [## ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.8 (653)](https://www.capterra.com/p/178722/ClinicSense/reviews/) Starting Price $39.00/month Value-for-Money 4.8 Functionality 4.6 Ease of Use 4.9 Customer Service 4.9 Reviews Sentiment Based on [653 reviews](#user-reviews) Positive 644 Neutral 6 Negative 3 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,183 reviews from electronic medical records software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 74%Fit Missing features Feature ratings HIPAA Compliant 4.9 Patient Records Management 4.5 Charting 4.6 Patient Scheduling 4.6 Document Management NA 85%Fit High performer Feature ratings HIPAA Compliant 4.9 Patient Records Management 4.8 Charting 4.8 Patient Scheduling 5.0 Document Management 5.0 User satisfaction User satisfaction 4.4 User reviews[453](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) Ease of use 4.1 Functionality 4.4 Value for money 4.1 Customer support 4.2 User satisfaction 4.8 User reviews[653](https://www.capterra.com/p/178722/ClinicSense/reviews/) Ease of use 4.9 Functionality 4.6 Value for money 4.8 Customer support 4.9 Price starts from Price starts from \-- - Free version - Free trial Price starts from $39Flat Rate, Per Month - Free version - Free trial Best for Best for Epic serves hospitals, medical organizations, clinics, independent practices, academic centers, health providers, and specialty groups. Best for ClinicSense is the all-in-one practice management platform wellness practitioners love. Massage therapists, osteopaths, physical therapists, acupuncturists & more — finally, one place for everything. ## User reviews Pros & cons TW Tabatha W. Supervising Nurse > "Its robust features, strong data management, and wide adoption across healthcare organizations make it a valuable..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7127835) EH Elizabeth H. Myself > "It is the software that Boston Children's Hospital uses for their portal. Whenever a message is posted in the..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7066633) AA Ashlyn A. Head Athletic Trainer > "Epic is a system that makes medical documentation across many healthcare areas easy to collaborate and communicate..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7086417) ME Madison E. Quality Improvement Consulting > "If there is ever a technical issue, this can cause a major problem for patients and staff regarding information on..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7062941) Carlie R. Patient and user > "Easy interface to navigate very user friendly , wonderful for organizing and documenting different aspects of a..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7095819) KB Kathleen B. Patient Services Coordinator > "the overall interface can be clunky and have a lot of button pressing just to get to one thing (ie. booking..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6797836) VR Verified Reviewer QA > "It streamlines clinical workflows and helps staff stay organized and efficient." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572) KA Kimberly A. Pharmacist > "Login is a maze, pages stack too long, and searching past records means scroll-scroll-click-click." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6814037) SF Sarah F. Medical Assistant > "I like most about epic that you can customize your DAR report and your screen for the log-in, and background!" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6816768) VR Verified Reviewer Student Practical Nurse > "It is not made for small organization due to high cost." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7072412) LW Lisa W. Patient Representative > "Using an electronic medical record program helped a lot with losing patient charts and other information, along..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6865405) GM Geena M. Patient Ambassador > "The system lags when connecting information to external systems like food and nutrition for example in regard to..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6557527) VR Verified Reviewer QA > "Epic stands out for its intuitive interface and fast performance. Despite being a feature-rich platform, it’s..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572) Amber L. Owner > "Overall, I dislike the idea of having my information stored by 3rd parties, but so far I haven't had any issues." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7083148) SD Smruti D. Research Assistant > "It is a widely adopted EHR system across many healthcare organizations within USA, so exchanging data becomes a..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6851778) JR John R. Abstractor > "Poorly implemented customizations sometimes lead to inefficiencies such as difficulty in filtering or organization..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270) Christine B. Pilates transformation expert > "Overall: good! Once patients are logged in, navigating the system is easy: adding data, contacting doctors." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7120732) ST Shirley T. Professional Development Leader > "The clinical and technical process can be quite time consuming." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7054073) RB Rebecca B. RN > "It benefits the patients to have all documentation in one platform to provide the best patient care." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7018662) EF Ella F. Program Coordinator > "At the time we did not have full Epic cape abilities so I was not able to see patients charts in Epic" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6592868) VR Verified Reviewer QA > "Overall, Epic is a powerful and reliable EHR system that delivers on performance and usability." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572) ML Mary L. Learner > "Data entry burden can contribute to clinician burnout." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6802670) AC Alyssa C. manager > "I like how everything is included in epic, and other places use it so it is easy to see other records." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7139189) LB Lauren B. Occupational therapist > "Hard to remember all of the .phrases to insert personalalized templates" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6582412) VR Verified Reviewer physician > "I am a fan and overall, it is an amazing emr that supports everything a provider could want, it is so well..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6874633) JR John R. Abstractor > "While Epic is highly customizable, this can also be a downside." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270) JR John R. Abstractor > "As a chart reviewer, I appreciate Epic for its detailed patient data, seamless workflows and organized data layout." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270) AS Ashley S. Social Work > "There are so many things in EPIC that I am unfamiliar with because I only use certain features." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6581089) DT Diana T. Clinical Office Manager > "My overall experience I have used Epic in a hospital setting and is very user friendly, easy to navigate and clear..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7079895) MC Meg C. Clinical Associate > "Information is not as streamlined as it could be. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6778235) TW Tabatha W. Supervising Nurse > "What I liked most about Epic is how comprehensive and integrated the platform is." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7127835) SK Shawnalee K. Billing Admin > "Very expensive because it is used in such a large capacity." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6754340) DM Danielle M. Revenue cycle manager > "Great for billing payers" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7053240) SH Sonia H. Office Manager > "This would make thing very difficult." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6846340) JS Jonathan S. Interpreter > "The more i use it the more i discover great features to manage patients information." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6859241) VR Verified Reviewer MSW > "Sometimes I find that using epic on the computer in the office is daunting because of the many pages you have to..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___5010689) JM Jessieah M. Patient Specialist > "There is a ease of access for providers, making it easier to access patient records." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6822963) EH Elizabeth H. Physician > "Major complaint- When I came back from my lunch break at 1:00 after seeing patients all morning, Epic had disabled..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5063112) AF Alicia F. CNA > "Epic allows me to communicate for e-prescriptions." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6563992) KL Katherine L. Receptionist > "It's way too easy to get stuck on a page because of an "error" we can't fix and the new "bookit" is making..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810) LD Laura D. Medical coder > "Epic is extremely user friendly, allowing all medical records to be accessed on one place, in a format that is easy..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6546730) RM Roxanne M. RN > "At times the system would stall, or sometime document could not be printed." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5084175) SC Scott C. Operations Manager > "I have a positive experience with Epic tracking revenue cycle KPIs for a large healthcare organization." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6639262) EH Elizabeth H. Physician > "I had received a warning that my password was going to expire in 1 day when I logged in this morning but did not..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5063112) SD Smruti D. Research Assistant > "The new addition of AI assistant is a very nice feature and helpful." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6851778) KL Katherine L. Receptionist > "Insurance information gets twisted and information often doesn't get sent to Caretracker." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810) LL LaWanda L. Patient coordinator > "The integration of multiple practices made it easy to gather information about patients." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6794211) LM Linnie M. Nurse Practitioner > "They change things that just add additional clicks with no actual benefit to the change." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4963874) SF Sarah F. Medical Assistant > "I love how detailed it is and how secure it is for us in the medical field" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6816768) AE Aiya E. Research Coordinator > "I do not particularly like that there is no user guide to show all the features EpicCare offers." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6220756) CW Colin W. Senior Desktop Support Technician > "Overall it's a good application, though sometimes with Citrix it can be hard to launch, but that's a Citrix issue." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6493221) BP Ben P. Pharmacy Tech > "I thought the scheduling aspect of EpicCare was a little cumbersome." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6223642) RN Rachael N. Occupational Therapy Student > "I am able to get my documentation done and I feel good about it." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6819623) AM Ash M. Insurance Verification > "Difficult and frustrating, as it delays care and charting when it goes down or causes issues due to lack of..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3796799) AH Amber H. coding and billing > "Epic makes it impossible to miss anything during the charge capture phase." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6371427) KL Katherine L. Receptionist > "There was absolutely no reason to change scheduling and "bookit" is a very unprofessional sounding name." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810) SC Scott C. Operations Manager > "It is easy to access real-time clinical and financial data in one system. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6639262) KV Kristen V. Physical therapist > "There is a fair amount of redundancy and vastness to this product, making it difficult to learn all of the possible..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3730400) RN Rachael N. Occupational Therapy Student > "The dot phrases are amazing." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6819623) TW Terence W. Consultant > "Reported a simple problem 5 times - took 5 hours and still not resolved" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___6065541) DM Danielle M. Revenue cycle manager > "Great customer support also." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7053240) AE Aiya E. Research Coordinator > "It is difficult finding those tools and learning how to best use them without guidance." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6220756) VR Verified Reviewer Student Practical Nurse > "It works really well after training." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7072412) AA Aaron A. Physician > "Difficult to learn, steep learning curve, too many clicks often to complete a task, buttons not placed in logical..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3641992) MC Marissa C. Medical Secretary > "Epic is very user friendly, there is multiple ways to access applications and tabs." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6358203) AL Asghar L. Physician > "From a patient care stand-point, it is terrible at best. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4852196) VR Verified Reviewer Executive Director > "Easy to use." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7067510) JP Julie P. Psychotherapist > "There are so many tabs and tool bars which makes it difficult to find things at times." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4022722) CM Cynthia M. Physical Therapist > "Can see other medical charts, used widely in Chicago so more convenient." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6769633) BP Benjamin P. Physician > "Worst system I’ve used for documenting notes and workflow." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4487359) CE Crystal E. Phlebotomist > "My overall experience with Epic has honestly not been a bad one at all and even with the bugs I would still..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6885045) JD Jessica D. Manager > "It is a very expensive software, and may not be reasonable for a single provider or very small, healthcare..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4418349) SK Shawnalee K. Billing Admin > "For serving a hospital of over 1,000 employees, it worked well." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6754340) BH Bei H. Physician > "There were no epic super users nearby. Because orders were built incorrectly, a pharmacist could change an order of..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___3499583) TB Tiaria B. Admitting Specialist - Patient Scheduler > "What I like most about Epic is that it has so many integrations." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6701344) OK Omar K. VP of Operations > "When transitioning to an outpatient setting can be pricey" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4421926) LD Laura D. Medical coder > "Very modernized and user friendly compared to other outdated medical record platforms." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6546730) CD Christina D. Business Office Manager > "There are just certain processes or functions that EPIC will not let you customize because it is a core process..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___2890897) SK Samantha K. Front Desk Administrator > "I do like the fact that all information is in one dashboard." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6576855) JN Jennifer N. RN Patient Care Coordinator > "I don’t like the frequent updates that change how things look. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___3757084) [View Reviews](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) JS Jessica S. Board Certified and LIcensed Massage Therapist > "As a Licensed Massage Therapist and business owner, ClinicSense gives me a space to do everything I need, from a seamless intake process, to thorough..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7123132) SS Salvatore S. RMT > "The periodic updating of the ClinicSense platform has restricted my schedule input to a few months at which days that are bimonthly and put in manually..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7128111) CC Carron C. RMT > "It has given me more time back in my day-to-day work hours and the automated appointment reminders and client prompts have helped to lessen my workload,..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7084619) BB Brittiany B. Owner Operator > "The most tragic aspect of this software is the merging of the appointment link to my personal website which I find is lacking because I can’t customize it..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7083455) JV Jesi V. Owner, LMT > "My clients can book easily, my appointment management on my end is seamless, and I can easily process payments through my 3rd-party processor." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7088732) Jeremy R. Owner > "I had to really think about this one, but if I miss one feature, it would be the lack of a tracker for current time on the calendar view." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7100487) SV Soni V. REGISTERED MASSAGE THERAPIST > "ClinicSense helps me everyday inAppointment management, payment processing, Scheduling and appointment management and customer support." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7074910) EK Emily K. Licensed massage therapist > "There are a few minor things that bother me, I wish it was more simplistic to place personal blocks on the calendar, I wish there was a drag and drop..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081562) EK Emily K. Licensed massage therapist > "I love the built in internal marketing, the capability for different styles of SOAP notes, the waitlist feature, I could go on!" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081562) HD Hail D. receptionist > "there are sometimes system glitches where I am not able to add payments nor book appointments." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7117751) VR Verified Reviewer REGISTERED MASSAGE THERAPIST > "It’s a professional, user-friendly platform that streamlines booking, reminders, SOAP notes, and invoicing, making practice management much easier. While..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021196) HD Hail D. receptionist > "this can be stressful as im not sure if bookings, payments and patient information are being saved." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7117751) DS Derwil S. Massage Therapist > "Clinicsense has completely streamlined my scheduling,client management,the online booking features saves me so much time,and my clients love how easy it is..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7036067) RP Rebekkah P. Owner > "Clinicsense is not a reliable booking system for more than one practitioner and has repeat glitches." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7022382) VS Veronica S. Massage Therapist > "I especially love their new waiting list feature, that makes it so much easier for my clients to add themselves on the list and if an appointment becomes..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7014390) AL Angela L. Registered Massage Therapist > "Some of the forms I build are not accessible or as easily printable as the pre-made forms." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7019146) LS Larry S. Administration Manager > "The appointment scheduling and management functionality allows both the practitioner and the patient or client to book appointments with useful parameters..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7027498) SB Shannon B. Owner operator > "Older clients complain that they cannot navigate the calendar for the availability campaign emails." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021167) CF Cynthia F. Massage therapist > "Super easy and convenient layout for clients and practitioners, as well as having an amazing and quick support team that gives you detailed instructions..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7078877) JRF Jessica Rose F. Owner and Registered Massage Therapist > "I often find myself needing to wait until I'm at a computer to do tasks that should be easy to handle on the go." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7074449) PS Patrick S. RMT > "I also like that customer support is very quick to reply to concerns, usually with a custom video demonstrating how exactly to navigate the system to..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7126522) AK Amarina K. Owner and Licensed Massage Therapist > "I currently download an icon of the desktop version to my phone for a shortcut to the calendar instead because the phone app just feels choppy and is..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6531031) JRF Jessica Rose F. Owner and Registered Massage Therapist > "It is a fantastic platform that handles everything from online booking to detailed SOAP charting seamlessly." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7074449) AW Amber W. Massage Therapist and Esthetician > "I have noticed it’s gotten better but it’s frustrating when I’m trying to book though the app then it will freeze and I have to reinstall and start the..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7032977) VR Verified Reviewer REGISTERED MASSAGE THERAPIST > "On the client-facing side, everything looks professional and polished — from the booking page to receipts and emails — which helps build trust and creates..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021196) DW Danie W. Registered Massage Therapist > "I am finding it difficult to find a way to change the way my invoices are printing." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7017955) DA Djoanna A. Manual Osteopathy, RMT > "The customer support team responds quickly and resolves concerns efficiently, which helps our clinic run smoothly on a daily basis" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7089903) PH Priscilla H. Naturopath and bodyworker > "Glitches (I had 4 clients show up-at different times when they were not supposed to-double booked and secretary did not notice- need better fail safe)" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6347557) CW Carissa W. Massage Therapist, Esthetician, Spa Owner > "It’s perfect for both massage therapists and estheticians, and it’s been amazing for me as a solo provider while also supporting my growing spa." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7085665) SR Susan R. Registered Massage Therapist > "The only thing this program is missing is the ability to send a receipt with multiple appointments on it. " [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6551167) RC Rob C. Massage Therapist > "I initially starting using it because the level one pricing was super affordable and it allowed me to upgrade as needed for my business." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7080372) TK Takanori K. Counsellor Psychotherapist > "some of my clients conatacted me, saying "I have not received the receipt although I paid." " [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7079746) JG James G. Owner > "I also like the credit card capture feature prior to booking to make payment of invoices easy. " [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7075744) CB Christine B. owner > "Inability to add pictures or cut and paste fliers into the email newsletter template." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6315695) SM Sharon M. Massage Therapist > "It is a very good software that allows me to schedule clients or the clients to schedule themselves online, to send out intake forms and appointment..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6628358) SC Samantha C. Registered Massage Therapist > "Trying to print out receipts from app was difficult trying to find where to do it from." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7040587) JG Judith G. Massage Therapist > "Using ClinicSense has been incredibly positive because it simplifies scheduling and client notes all in one place, saving time and making client management..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6572430) CA Chad A. Applied Kinesiologist > "Currently, the cursor for clicking on the web is misaligned." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7030284) VR Verified Reviewer REGISTERED MASSAGE THERAPIST > "I also appreciate how SOAP notes and client records are well-organized and stored in one place, making it simple to keep track of important information." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021196) TP Timothy P. Owner operator > "Whenever I have had a problem with the system (usually because of my own incompetence around anything tech - actually, it's not at all complicated)" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7016046) LS Larry S. Administration Manager > "Communication with patients is essential, the ability to customize messages and important information on appointment reminder email facilitates this." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7027498) KC Kala C. Owner > "The limitations of using the recommended processors though the software is unfortunate." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7026180) Jeremy R. Owner > "Covers all the features required by software to take my mobile massage business to the next level." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7100487) KD Kat D. Owner and Therapist > "Some clients do not want to give out an email address so they are not able to use the online booking." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6693645) JB Jane B. Licensed Massage Therapy > "As a first time business owner, I was looking for something easy, and easy for me to navigate as I didn't have much experience in technology as far as..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7030209) SB Shannon B. Owner operator > "My older clients still have trouble navigating the availability campaign emails." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021167) JS Jessica S. Board Certified and LIcensed Massage Therapist > "I highly recommend it for secure and thorough scheduling, notes, billing, intakes, and client communications." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7123132) WG Will G. Massage Therapist > "Unable to display the full service name due to the fixed window size." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342) KC Kelly C. Massage Therapist > "I love that it sends a weekly email to my clients about last minute times available for their treatments." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081435) TH Teara H. Owner, Massage Therapist > "The only few item I don't like is that I can't do my notes on my iPhone or iPad - I can only review customer name and forms they filled out for the..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6278668) BB Brittiany B. Owner Operator > "I personally like how secure and easy the payment processing is,clients can make a deposit and if need be It can refunded with no stress." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7083455) AG Aubrey G. Massage Therapist > "Sessions being cancelled when they're not supposed to have been canceled by the client." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6594633) BB Brittiany B. Owner Operator > "Overall I’m beyond satisfied with ClinicSense and will continue to promote the company to my fellow LMT’s as a viable option for in upgrade to their..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7083455) WG Will G. Massage Therapist > "Actual Booking System (Service Menu) design is one of the worst I've ever seen." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342) KD Keighli D. Massage Therapist > "My issues are responded to so quickly and if the issue is something about the software the team has advocated for change to happen." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7105830) WG Will G. Massage Therapist > "Unable to change the size of the operating window." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342) JG James G. Owner > "With continuous improvements like wait lists, it continues to give me what I need for my practice." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7075744) MF Mia F. Registered Massage Therapist > "I do wish the app on the phone was better." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7033936) Kimberly K. LMBT, MSPT, OWNER > "They actually answer you and provide solutions and videos to guide you through if needed." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7079742) LJ Laudie J. Licensed Massage Therapist > "The fact that the pricing is based on the number of appointments monthly. If I were a multi-provider office, I believe it would create a problem for me." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6294035) CW Carissa W. Massage Therapist, Esthetician, Spa Owner > "It makes booking, scheduling, and payments SO easy, and my clients love how smooth everything feels." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7085665) WG Will G. Massage Therapist > "Hard for clients to navigate." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342) AW Amber W. Massage Therapist and Esthetician > "My clients love how easy it is for them to book appointment and gives them reminder notices which also cuts down on the amount of missed appointments." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7032977) LV Lane V. Owner > "This is a service that should be fixed almost immediately." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6629795) KW Karine W. Massage Therapist > "It is also easy for my customers to make appointments online and communicate with me." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7095195) RZ ROBIN Z. Massage therapist > "So I believe it’s an error on their program" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7031079) AR Amanda R. Massage Therapist > "It has everything you need to run a smooth busy business. If you can’t find something the help line works great." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7049197) KL Kirsten L. Licensed Massage Therapist > "They feel a little outdated and would like to see some refinement so our marketing emails match the quality of our services." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4817554) TP Timothy P. Owner operator > "My clients too love this feature and are able immediately to see my availability and get an instant confirmation." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7016046) LB Lynann B. RMT > "not as many features as some popular programs like not being able to sign client files" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6054457) AN Ahrianna N. Massage Therapist > "I’ve been using ClinicSense since 2018 and it’s made my life as a business owner so much smoother, I recommend the platform to other massage therapists!" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7122696) CM Cathy M. OMT > "I don't find the app as easy to use as the desktop version" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6572444) TK Takanori K. Counsellor Psychotherapist > "I have contacted them several times, and their responses have been super quick every time. And the issues get solved quickly, too." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7079746) LAB Leigh-Anne B. Registered Massage Therapist > "Also, some features are not easily accessible when using the platform on a mobile device." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6268033) JG James G. Owner > "ClinicSense also has great marketing tools like Google Review email follow ups." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7075744) Yusuf H. Dr > "Uploading images in marketing emails is distorted once uploaded." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4851526) TK Takanori K. Counsellor Psychotherapist > "appointment management/scheduling & appointment management/appointment scheduling: the system is easy and straightforward." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7079746) SZ Sara Z. RMT > "Being logged in to multiple devices and getting clients signature on a consent form, it does not save on their profile when I check on another logged in..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4628734) KC Kelly C. Massage Therapist > "The customer support is amazing…it blows my mind that you get to deal with real live people." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081435) NP Nadine P. RMT > "Made the switch from paper bookings a few years ago to help deal with reminders & rescheduling- at the time I owned a clinic & had 5 massage therapists..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4599795) [View Reviews](https://www.capterra.com/p/178722/ClinicSense/reviews/) ## User interface [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) 4.40 (453) [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/) 4.83 (653) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Epic 15/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/122278/EpicCare-EMR/#features) ClinicSense Top features 20/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/178722/ClinicSense/#features) ### Recognition Epic is recognized as a top-rated tool in 5 Capterra Shortlist reports ClinicSense is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value Massage TherapySoftware (2026)  Best Value Massage TherapySoftware (2025)  ### Deployment & support Epic Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ClinicSense Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Epic - By Epic Systems - Located in United States - Founded in 1979 ClinicSense - By ClinicSense - Located in Canada - Founded in 2013 ## Popular Comparisons [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Contact vendor for pricing Price $49/month 4.4 Features 4.2 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122278-136876/EpicCare-EMR-vs-Pediatric-Therapy-EMR) [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.83 (653)](https://www.capterra.com/p/178722/ClinicSense/reviews/) vs [Noterro](https://www.capterra.com/p/164994/SOAP-Vault/)[4.75 (626)](https://www.capterra.com/p/164994/SOAP-Vault/reviews/) $39/month Price $30/month 4.6 Features 4.5 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/164994-178722/SOAP-Vault-vs-ClinicSense) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.4 Features 4.3 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122278-195467/EpicCare-EMR-vs-Care-Patron) [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.83 (653)](https://www.capterra.com/p/178722/ClinicSense/reviews/) vs [MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.71 (446)](https://www.capterra.com/p/147523/MassageBook/reviews/) $39/month Price $20/month 4.6 Features 4.5 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/147523-178722/MassageBook-vs-ClinicSense) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122278-124590/EpicCare-EMR-vs-EMA) [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.83 (653)](https://www.capterra.com/p/178722/ClinicSense/reviews/) vs [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/) $39/month Price $23.99/month 4.6 Features 4.6 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/153752-178722/Vagaro-vs-ClinicSense) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122278-180899/EpicCare-EMR-vs-Alleva) [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.83 (653)](https://www.capterra.com/p/178722/ClinicSense/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) $39/month Price $54/month 4.6 Features 4.6 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/178722-178984/ClinicSense-vs-Jane-App) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 3.8 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/122278-129169/EpicCare-EMR-vs-Tebra) [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.83 (653)](https://www.capterra.com/p/178722/ClinicSense/reviews/) vs [Mangomint](https://www.capterra.com/p/187593/Mangomint/)[4.95 (311)](https://www.capterra.com/p/187593/Mangomint/reviews/) $39/month Price $165/month 4.6 Features 4.8 4.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/178722-187593/ClinicSense-vs-Mangomint) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 3.8 4.1 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/98735-122278/athenaOne-vs-EpicCare-EMR) [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.83 (653)](https://www.capterra.com/p/178722/ClinicSense/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $39/month Price $0 4.6 Features 4.3 4.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/178722-195467/ClinicSense-vs-Care-Patron)