--- title: "Compare Epic vs ClinicSense 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Epic and ClinicSense based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/122278-178722/EpicCare-EMR-vs-ClinicSense" page_type: "comparison" language: "en" --- # Epic vs ClinicSense Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: EpicClinicSense2/4 selected [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.4 (456)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.8 (671)](https://www.capterra.com/p/178722/ClinicSense/reviews/) [## Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.4 (456)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.4 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [456 reviews](#user-reviews) Positive 403 Neutral 33 Negative 20 [## ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.8 (671)](https://www.capterra.com/p/178722/ClinicSense/reviews/) Starting Price $39.00/month Value-for-Money 4.8 Functionality 4.6 Ease of Use 4.9 Customer Service 4.9 Reviews Sentiment Based on [671 reviews](#user-reviews) Positive 662 Neutral 6 Negative 3 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 74%Fit Missing features Feature ratings HIPAA Compliant 4.9 Patient Records Management 4.5 Charting 4.6 Patient Scheduling 4.5 Document Management NA 85%Fit High performer Feature ratings HIPAA Compliant 4.9 Patient Records Management 4.8 Charting 4.9 Patient Scheduling 4.9 Document Management 5.0 User satisfaction User satisfaction 4.4 User reviews[456](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) Ease of use 4.1 Functionality 4.4 Value for money 4.1 Customer support 4.2 User satisfaction 4.8 User reviews[671](https://www.capterra.com/p/178722/ClinicSense/reviews/) Ease of use 4.9 Functionality 4.6 Value for money 4.8 Customer support 4.9 Price starts from Price starts from \-- - Free version - Free trial Price starts from $39Flat Rate, Per Month - Free version - Free trial Best for Best for Hospitals, health systems, and specialty clinics of all sizes, including academic medical centers and community practices in the healthcare industry. Best for ClinicSense is the all-in-one practice management platform wellness practitioners love. Massage therapists, osteopaths, physical therapists, acupuncturists & more — finally, one place for everything. ## User reviews Pros & cons VR Verified Reviewer nurse > "You can send a message to a colleague, call a customer and not have to type in a number - the program itself..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7176173) EH Elizabeth H. Myself > "It is the software that Boston Children's Hospital uses for their portal. Whenever a message is posted in the..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7066633) VR Verified Reviewer nurse > "It enables multi-professional team operations and information sharing can be done in real time and you don't..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7176173) ME Madison E. Quality Improvement Consulting > "If there is ever a technical issue, this can cause a major problem for patients and staff regarding information..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7062941) TW Tabatha W. Supervising Nurse > "Its robust features, strong data management, and wide adoption across healthcare organizations make it a..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7127835) KB Kathleen B. Patient Services Coordinator > "the overall interface can be clunky and have a lot of button pressing just to get to one thing (ie. booking..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6797836) VR Verified Reviewer QA > "It streamlines clinical workflows and helps staff stay organized and efficient." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572) GM Geena M. Patient Ambassador > "The system lags when connecting information to external systems like food and nutrition for example in regard to..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6557527) VR Verified Reviewer QA > "Epic stands out for its intuitive interface and fast performance. Despite being a feature-rich platform, it’s..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572) JR John R. Abstractor > "Poorly implemented customizations sometimes lead to inefficiencies such as difficulty in filtering or..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270) AA Ashlyn A. Head Athletic Trainer > "Epic is a system that makes medical documentation across many healthcare areas easy to collaborate and..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7086417) EF Ella F. Program Coordinator > "At the time we did not have full Epic cape abilities so I was not able to see patients charts in Epic" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6592868) Carlie R. Patient and user > "Easy interface to navigate very user friendly , wonderful for organizing and documenting different aspects of a..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7095819) KA Kimberly A. Pharmacist > "Login is a maze, pages stack too long, and searching past records means scroll-scroll-click-click." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6814037) Christine B. Pilates transformation expert > "Overall: good! Once patients are logged in, navigating the system is easy: adding data, contacting doctors." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7120732) VR Verified Reviewer Student Practical Nurse > "It is not made for small organization due to high cost." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7072412) RB Rebecca B. RN > "It benefits the patients to have all documentation in one platform to provide the best patient care." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7018662) Amber L. Owner > "Overall, I dislike the idea of having my information stored by 3rd parties, but so far I haven't had any issues." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7083148) VR Verified Reviewer QA > "Overall, Epic is a powerful and reliable EHR system that delivers on performance and usability." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572) ST Shirley T. Professional Development Leader > "The clinical and technical process can be quite time consuming." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7054073) AC Alyssa C. manager > "I like how everything is included in epic, and other places use it so it is easy to see other records." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7139189) ML Mary L. Learner > "Data entry burden can contribute to clinician burnout." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6802670) JR John R. Abstractor > "As a chart reviewer, I appreciate Epic for its detailed patient data, seamless workflows and organized data..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270) LB Lauren B. Occupational therapist > "Hard to remember all of the .phrases to insert personalalized templates" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6582412) LW Lisa W. Patient Representative > "Using an electronic medical record program helped a lot with losing patient charts and other information, along..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6865405) JR John R. Abstractor > "While Epic is highly customizable, this can also be a downside." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270) TW Tabatha W. Supervising Nurse > "What I liked most about Epic is how comprehensive and integrated the platform is." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7127835) AS Ashley S. Social Work > "There are so many things in EPIC that I am unfamiliar with because I only use certain features." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6581089) SD Smruti D. Research Assistant > "It is a widely adopted EHR system across many healthcare organizations within USA, so exchanging data becomes a..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6851778) MC Meg C. Clinical Associate > "Information is not as streamlined as it could be. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6778235) VR Verified Reviewer physician > "I am a fan and overall, it is an amazing emr that supports everything a provider could want, it is so well..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6874633) SK Shawnalee K. Billing Admin > "Very expensive because it is used in such a large capacity." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6754340) AF Alicia F. CNA > "Epic allows me to communicate for e-prescriptions." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6563992) EH Elizabeth H. Physician > "Major complaint- When I came back from my lunch break at 1:00 after seeing patients all morning, Epic had..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5063112) LD Laura D. Medical coder > "Epic is extremely user friendly, allowing all medical records to be accessed on one place, in a format that is..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6546730) RM Roxanne M. RN > "At times the system would stall, or sometime document could not be printed." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5084175) SC Scott C. Operations Manager > "I have a positive experience with Epic tracking revenue cycle KPIs for a large healthcare organization." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6639262) EH Elizabeth H. Physician > "I had received a warning that my password was going to expire in 1 day when I logged in this morning but did not..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5063112) DT Diana T. Clinical Office Manager > "My overall experience I have used Epic in a hospital setting and is very user friendly, easy to navigate and..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7079895) AE Aiya E. Research Coordinator > "I do not particularly like that there is no user guide to show all the features EpicCare offers." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6220756) LL LaWanda L. Patient coordinator > "The integration of multiple practices made it easy to gather information about patients." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6794211) SH Sonia H. Office Manager > "This would make thing very difficult." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6846340) DM Danielle M. Revenue cycle manager > "Great for billing payers" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7053240) BP Ben P. Pharmacy Tech > "I thought the scheduling aspect of EpicCare was a little cumbersome." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6223642) CW Colin W. Senior Desktop Support Technician > "Overall it's a good application, though sometimes with Citrix it can be hard to launch, but that's a Citrix..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6493221) TW Terence W. Consultant > "Reported a simple problem 5 times - took 5 hours and still not resolved" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___6065541) JS Jonathan S. Interpreter > "The more i use it the more i discover great features to manage patients information." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6859241) AE Aiya E. Research Coordinator > "It is difficult finding those tools and learning how to best use them without guidance." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6220756) SC Scott C. Operations Manager > "It is easy to access real-time clinical and financial data in one system. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6639262) VR Verified Reviewer MSW > "Sometimes I find that using epic on the computer in the office is daunting because of the many pages you have to..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___5010689) CM Cynthia M. Physical Therapist > "Can see other medical charts, used widely in Chicago so more convenient." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6769633) JP Julie P. Psychotherapist > "There are so many tabs and tool bars which makes it difficult to find things at times." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4022722) JM Jessieah M. Patient Specialist > "There is a ease of access for providers, making it easier to access patient records." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6822963) KL Katherine L. Receptionist > "It's way too easy to get stuck on a page because of an "error" we can't fix and the new "bookit" is making..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810) SK Shawnalee K. Billing Admin > "For serving a hospital of over 1,000 employees, it worked well." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6754340) KL Katherine L. Receptionist > "Insurance information gets twisted and information often doesn't get sent to Caretracker." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810) SD Smruti D. Research Assistant > "The new addition of AI assistant is a very nice feature and helpful." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6851778) BP Benjamin P. Physician > "Worst system I’ve used for documenting notes and workflow." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4487359) TB Tiaria B. Admitting Specialist - Patient Scheduler > "What I like most about Epic is that it has so many integrations." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6701344) JD Jessica D. Manager > "It is a very expensive software, and may not be reasonable for a single provider or very small, healthcare..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4418349) LD Laura D. Medical coder > "Very modernized and user friendly compared to other outdated medical record platforms." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6546730) LM Linnie M. Nurse Practitioner > "They change things that just add additional clicks with no actual benefit to the change." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4963874) SK Samantha K. Front Desk Administrator > "I do like the fact that all information is in one dashboard." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6576855) BH Bei H. Physician > "There were no epic super users nearby. Because orders were built incorrectly, a pharmacist could change an order..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___3499583) AA Anu A. Physician > "Inclusivity, vastly customizable and useful" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6697541) AM Ash M. Insurance Verification > "Difficult and frustrating, as it delays care and charting when it goes down or causes issues due to lack of..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3796799) SK Samantha K. Front Desk Administrator > "It makes it easy to add and keep track of everything." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6576855) OK Omar K. VP of Operations > "When transitioning to an outpatient setting can be pricey" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4421926) RN Rachael N. Occupational Therapy Student > "I am able to get my documentation done and I feel good about it." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6819623) KL Katherine L. Receptionist > "There was absolutely no reason to change scheduling and "bookit" is a very unprofessional sounding name." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810) JS Jessica S. Physician assistant > "There’s multiple ways to do the same task but once you learn one way it’s easy to use." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6548825) KV Kristen V. Physical therapist > "There is a fair amount of redundancy and vastness to this product, making it difficult to learn all of the..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3730400) LB Lakisha B. System Manager > "It is so user friendly and I like how you can navigate through charts." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6784752) BP Benjamin P. Physician > "Takes forever to document a visit. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4487359) RN Rachael N. Occupational Therapy Student > "The dot phrases are amazing." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6819623) AA Aaron A. Physician > "Difficult to learn, steep learning curve, too many clicks often to complete a task, buttons not placed in..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3641992) GM Geena M. Patient Ambassador > "The system is user friendly as I have trained employees on the system, and they catch on fast." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6557527) AL Asghar L. Physician > "From a patient care stand-point, it is terrible at best. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4852196) KH Kevin H. Director of Quality > "I find the interfaces are intuitive. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6778027) ED Emily D. Registered nurse > "Admission workflow is difficult to navigate and determine what questions are required." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3419116) KH Kevin H. Director of Quality > "I find the interfaces are intuitive. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6778027) KA Kimberly A. Pharmacist > "Login is a maze, pages stack too long, and searching past records means scroll-scroll-click-click." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6814037) AE Aiya E. Research Coordinator > "The simplicity in its design makes it very user-friendly and provides efficiency." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6220756) SH Sonia H. Office Manager > "This would make thing very difficult." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6846340) JJ Jessica J. Teacher > "I love the user interface." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3148367) LM Linnie M. Nurse Practitioner > "They change things that just add additional clicks with no actual benefit to the change." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4963874) VR Verified Reviewer echocardiographer > "The software is very intuitive to use most of the time." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___2694054) ED Emily D. Registered nurse > "Admission workflow is difficult to navigate and determine what questions are required." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3419116) [View Reviews](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) JS Jessica S. Board Certified and LIcensed Massage Therapist > "As a Licensed Massage Therapist and business owner, ClinicSense gives me a space to do everything I need, from a seamless intake process, to thorough..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7123132) SS Salvatore S. RMT > "The periodic updating of the ClinicSense platform has restricted my schedule input to a few months at which days that are bimonthly and put in manually..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7128111) CM Coline M. Owner Massage Therapist > "Actually I like many things about what they offer, such as the Business side of things with accounts payable, stats on all programs, numbers registered..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7185301) BB Brittiany B. Owner Operator > "The most tragic aspect of this software is the merging of the appointment link to my personal website which I find is lacking because I can’t customize..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7083455) NN Nicole N. owner > "It helps with client retention because it sends out automatic emails with your availability, birthday emails, prompts for Google reviews." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7187623) CL Claire L. Registered Massage Therapist > "I don't like that when you export a client file it doesn't export the clinical notes, only the client profile." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7174344) VR Verified Reviewer REGISTERED MASSAGE THERAPIST > "It’s a professional, user-friendly platform that streamlines booking, reminders, SOAP notes, and invoicing, making practice management much easier...." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021196) HD Hail D. receptionist > "there are sometimes system glitches where I am not able to add payments nor book appointments." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7117751) CC Carron C. RMT > "It has given me more time back in my day-to-day work hours and the automated appointment reminders and client prompts have helped to lessen my workload,..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7084619) Christian A. Osteopathic Manual Practitioner > "We cannot erase a patient from the system; some of them make a bug when I pick them." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7183975) DS Derwil S. Massage Therapist > "Clinicsense has completely streamlined my scheduling,client management,the online booking features saves me so much time,and my clients love how easy it..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7036067) HD Hail D. receptionist > "this can be stressful as im not sure if bookings, payments and patient information are being saved." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7117751) VS Veronica S. Massage Therapist > "I especially love their new waiting list feature, that makes it so much easier for my clients to add themselves on the list and if an appointment..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7014390) Jeremy R. Owner > "I had to really think about this one, but if I miss one feature, it would be the lack of a tracker for current time on the calendar view." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7100487) JV Jesi V. Owner, LMT > "My clients can book easily, my appointment management on my end is seamless, and I can easily process payments through my 3rd-party processor." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7088732) EK Emily K. Licensed massage therapist > "There are a few minor things that bother me, I wish it was more simplistic to place personal blocks on the calendar, I wish there was a drag and drop..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081562) SV Soni V. REGISTERED MASSAGE THERAPIST > "ClinicSense helps me everyday inAppointment management, payment processing, Scheduling and appointment management and customer support." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7074910) RP Rebekkah P. Owner > "Clinicsense is not a reliable booking system for more than one practitioner and has repeat glitches." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7022382) LS Larry S. Administration Manager > "The appointment scheduling and management functionality allows both the practitioner and the patient or client to book appointments with useful..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7027498) AL Angela L. Registered Massage Therapist > "Some of the forms I build are not accessible or as easily printable as the pre-made forms." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7019146) PS Patrick S. RMT > "I also like that customer support is very quick to reply to concerns, usually with a custom video demonstrating how exactly to navigate the system to..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7126522) SB Shannon B. Owner operator > "Older clients complain that they cannot navigate the calendar for the availability campaign emails." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021167) VR Verified Reviewer REGISTERED MASSAGE THERAPIST > "On the client-facing side, everything looks professional and polished — from the booking page to receipts and emails — which helps build trust and..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021196) NH Nicole H. Registered Massage Therapist and Owner > "I think the only drawback I have found is implementation of new features seems to take a while." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7184691) EK Emily K. Licensed massage therapist > "I love the built in internal marketing, the capability for different styles of SOAP notes, the waitlist feature, I could go on!" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081562) AK Amarina K. Owner and Licensed Massage Therapist > "I currently download an icon of the desktop version to my phone for a shortcut to the calendar instead because the phone app just feels choppy and is..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6531031) SM Sharon M. Massage Therapist > "It is a very good software that allows me to schedule clients or the clients to schedule themselves online, to send out intake forms and appointment..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6628358) AW Amber W. Massage Therapist and Esthetician > "I have noticed it’s gotten better but it’s frustrating when I’m trying to book though the app then it will freeze and I have to reinstall and start the..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7032977) JG Judith G. Massage Therapist > "Using ClinicSense has been incredibly positive because it simplifies scheduling and client notes all in one place, saving time and making client..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6572430) DW Danie W. Registered Massage Therapist > "I am finding it difficult to find a way to change the way my invoices are printing." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7017955) VR Verified Reviewer REGISTERED MASSAGE THERAPIST > "I also appreciate how SOAP notes and client records are well-organized and stored in one place, making it simple to keep track of important information." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021196) SR Susan R. Registered Massage Therapist > "The only thing this program is missing is the ability to send a receipt with multiple appointments on it. " [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6551167) LS Larry S. Administration Manager > "Communication with patients is essential, the ability to customize messages and important information on appointment reminder email facilitates this." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7027498) SC Samantha C. Registered Massage Therapist > "Trying to print out receipts from app was difficult trying to find where to do it from." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7040587) JB Jane B. Licensed Massage Therapy > "As a first time business owner, I was looking for something easy, and easy for me to navigate as I didn't have much experience in technology as far as..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7030209) CA Chad A. Applied Kinesiologist > "Currently, the cursor for clicking on the web is misaligned." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7030284) JS Jessica S. Board Certified and LIcensed Massage Therapist > "I highly recommend it for secure and thorough scheduling, notes, billing, intakes, and client communications." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7123132) KC Kala C. Owner > "The limitations of using the recommended processors though the software is unfortunate." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7026180) NH Nicole H. Registered Massage Therapist and Owner > "My overall experience with ClinicSense has been positive and it's without a doubt the best online booking and documentation system there is for solo..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7184691) KD Kat D. Owner and Therapist > "Some clients do not want to give out an email address so they are not able to use the online booking." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6693645) CF Cynthia F. Massage therapist > "Super easy and convenient layout for clients and practitioners, as well as having an amazing and quick support team that gives you detailed instructions..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7078877) SB Shannon B. Owner operator > "My older clients still have trouble navigating the availability campaign emails." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021167) DA Djoanna A. Manual Osteopathy, RMT > "The customer support team responds quickly and resolves concerns efficiently, which helps our clinic run smoothly on a daily basis" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7089903) WG Will G. Massage Therapist > "Unable to display the full service name due to the fixed window size." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342) CW Carissa W. Massage Therapist, Esthetician, Spa Owner > "It’s perfect for both massage therapists and estheticians, and it’s been amazing for me as a solo provider while also supporting my growing spa." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7085665) TH Teara H. Owner, Massage Therapist > "The only few item I don't like is that I can't do my notes on my iPhone or iPad - I can only review customer name and forms they filled out for the..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6278668) RC Rob C. Massage Therapist > "I initially starting using it because the level one pricing was super affordable and it allowed me to upgrade as needed for my business." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7080372) TK Takanori K. Counsellor Psychotherapist > "some of my clients conatacted me, saying "I have not received the receipt although I paid." " [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7079746) JG James G. Owner > "I also like the credit card capture feature prior to booking to make payment of invoices easy. " [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7075744) AG Aubrey G. Massage Therapist > "Sessions being cancelled when they're not supposed to have been canceled by the client." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6594633) AW Amber W. Massage Therapist and Esthetician > "My clients love how easy it is for them to book appointment and gives them reminder notices which also cuts down on the amount of missed appointments." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7032977) WG Will G. Massage Therapist > "Actual Booking System (Service Menu) design is one of the worst I've ever seen." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342) CL Camille L. Massage therapist > "Easy to use; reminder notifications, customer support, value for money, scheduled and appointment management." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7153425) WG Will G. Massage Therapist > "Unable to change the size of the operating window." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342) AN Ahrianna N. Massage Therapist > "I’ve been using ClinicSense since 2018 and it’s made my life as a business owner so much smoother, I recommend the platform to other massage therapists!" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7122696) MF Mia F. Registered Massage Therapist > "I do wish the app on the phone was better." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7033936) Jeremy R. Owner > "Covers all the features required by software to take my mobile massage business to the next level." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7100487) LJ Laudie J. Licensed Massage Therapist > "The fact that the pricing is based on the number of appointments monthly. If I were a multi-provider office, I believe it would create a problem for me." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6294035) CW Carolyn W. Registered Massage Therapist > "i also love that I can pull reports and keep track of taxes separately, this is a great feature." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7030978) PH Priscilla H. Naturopath and bodyworker > "Glitches (I had 4 clients show up-at different times when they were not supposed to-double booked and secretary did not notice- need better fail safe)" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6347557) CL Claire L. Registered Massage Therapist > "It's easy to use, easy to navigate, and it logs all important information with reports for different business needs." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7174344) CB Christine B. owner > "Inability to add pictures or cut and paste fliers into the email newsletter template." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6315695) JL Jennifer L. Chiropractic Physician > "It’s straight forward, offers wonderful communication options such as newsletters and birthday emails, and the customer service I’ve received is top..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6796834) WG Will G. Massage Therapist > "Hard for clients to navigate." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342) HS Heather S. MASSAGE THERAPIST > "I appreciate how Clinicsense is always striving to improve the product by adding features such as the Waitlist feature." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7023519) LV Lane V. Owner > "This is a service that should be fixed almost immediately." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6629795) NN Nicole N. owner > "I have tried other profession specific scheduling software and this one is the best for my business." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7187623) RZ ROBIN Z. Massage therapist > "So I believe it’s an error on their program" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7031079) MH Melissa H. Registered Massage Therapist > "ClinicSense makes all the work of running my schedule and documenting treatments so simple." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7011348) LB Lynann B. RMT > "not as many features as some popular programs like not being able to sign client files" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6054457) KC Kelly C. Massage Therapist > "I love that it sends a weekly email to my clients about last minute times available for their treatments." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081435) CM Cathy M. OMT > "I don't find the app as easy to use as the desktop version" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6572444) CF Coral F. Registered Massage Therapist > "My clients and I both really appreciate the appointment reminders, especially the text message option." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7032249) LAB Leigh-Anne B. Registered Massage Therapist > "Also, some features are not easily accessible when using the platform on a mobile device." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6268033) BB Brittiany B. Owner Operator > "I personally like how secure and easy the payment processing is,clients can make a deposit and if need be It can refunded with no stress." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7083455) SZ Sara Z. RMT > "Being logged in to multiple devices and getting clients signature on a consent form, it does not save on their profile when I check on another logged in..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4628734) TP Tammy P. Owner > "My clients love the ease of using the reminder of open appointment availability." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7155876) NP Nadine P. RMT > "Made the switch from paper bookings a few years ago to help deal with reminders & rescheduling- at the time I owned a clinic & had 5 massage therapists..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4599795) JF Jae F. Massage Therapist > "I also love the automation for client communication (reminders, availability email), but how there is the ability to still customize!" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6656042) AM Antwan M. Massage Therapist > "I cant do my SOAP notes in-between each client." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6137424) AN Ahrianna N. Massage Therapist > "ClinicSense has a friendly, communicative staff and a very user friendly platform." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7122696) LV Lane V. Owner > "This is a service that should be fixed almost immediately." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6629795) RR Ryan R. Massage Therapist > "Everything is quite helpful!" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7036842) JL Jacqueline L. owner > "I have never used another service." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6545917) MJC Merdy Jane C. RMT > "I highly recommend it to anyone who wants a user friendly software." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6496399) KS Krisha S. Clinic Coordinator > "Customer service for me has taken a huge dive.\[sensitive content hidden\] is just not helpful and \[sensitive content hidden\] I literally get nowhere with." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6193849) [View Reviews](https://www.capterra.com/p/178722/ClinicSense/reviews/) ## User interface [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) 4.40 (456) [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/) 4.84 (671) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Epic 15/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/122278/EpicCare-EMR/#features) ClinicSense Top features 20/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/178722/ClinicSense/#features) ### Recognition No recognitions have been awarded to Epic ClinicSense Best Value Patient Case Management Software (2026)  ### Deployment & support Epic Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ClinicSense Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Epic - By Epic Systems - Located in United States - Founded in 1979 ClinicSense - By ClinicSense - Located in Canada - Founded in 2013 ## Popular Comparisons [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (456)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Contact vendor for pricing Price $49/month 4.4 Features 4.2 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122278-136876/EpicCare-EMR-vs-Pediatric-Therapy-EMR) [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.84 (671)](https://www.capterra.com/p/178722/ClinicSense/reviews/) vs [MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.71 (455)](https://www.capterra.com/p/147523/MassageBook/reviews/) $39/month Price $20/month 4.6 Features 4.5 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/147523-178722/MassageBook-vs-ClinicSense) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (456)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.4 Features 4.3 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122278-195467/EpicCare-EMR-vs-Care-Patron) [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.84 (671)](https://www.capterra.com/p/178722/ClinicSense/reviews/) vs [Noterro](https://www.capterra.com/p/164994/SOAP-Vault/)[4.75 (626)](https://www.capterra.com/p/164994/SOAP-Vault/reviews/) $39/month Price $30/month 4.6 Features 4.5 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/164994-178722/SOAP-Vault-vs-ClinicSense) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (456)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.48 (566)](https://www.capterra.com/p/124590/EMA/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/122278-124590/EpicCare-EMR-vs-EMA) [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.84 (671)](https://www.capterra.com/p/178722/ClinicSense/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.80 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) $39/month Price $54/month 4.6 Features 4.6 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/178722-178984/ClinicSense-vs-Jane-App) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (456)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122278-180899/EpicCare-EMR-vs-Alleva) [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.84 (671)](https://www.capterra.com/p/178722/ClinicSense/reviews/) vs [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) $39/month Price $23.99/month 4.6 Features 4.5 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/153752-178722/Vagaro-vs-ClinicSense) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (456)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,384)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 3.8 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/122278-129169/EpicCare-EMR-vs-Tebra) [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.84 (671)](https://www.capterra.com/p/178722/ClinicSense/reviews/) vs [Mangomint](https://www.capterra.com/p/187593/Mangomint/)[4.95 (346)](https://www.capterra.com/p/187593/Mangomint/reviews/) $39/month Price $130/month 4.6 Features 4.8 4.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/178722-187593/ClinicSense-vs-Mangomint) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (456)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (673)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Contact vendor for pricing Price $160/month 4.4 Features 4.2 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/93446-122278/AestheticsPro-vs-EpicCare-EMR) [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.84 (671)](https://www.capterra.com/p/178722/ClinicSense/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $39/month Price $0 4.6 Features 4.3 4.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/178722-195467/ClinicSense-vs-Care-Patron)