# Compare Epic vs Jane 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Epic and Jane based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/122278-178984/EpicCare-EMR-vs-Jane-App

---

# Epic vs Jane Features and Cost Comparison

Last updated April 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

EpicJane2/4 selected

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.4 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

[## Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.4 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.4

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [453 reviews](#user-reviews)

Positive

400

Neutral

33

Negative

20

[## Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting Price

$54.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [507 reviews](#user-reviews)

Positive

489

Neutral

11

Negative

7

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## Summary

* * *

Key features rated by users

Features selected based on 6,183 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Missing features

Feature ratings

HIPAA Compliant

4.9

Patient Records Management

4.5

Charting

4.6

Patient Scheduling

4.6

Document Management

NA

85%Fit

High performer

Feature ratings

HIPAA Compliant

4.9

Patient Records Management

4.7

Charting

4.7

Patient Scheduling

4.9

Document Management

4.5

User satisfaction

User satisfaction

4.4

User reviews[453](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

Ease of use

4.1

Functionality

4.4

Value for money

4.1

Customer support

4.2

User satisfaction

4.8

User reviews[507](https://www.capterra.com/p/178984/Jane-App/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$54Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Epic serves hospitals, medical organizations, clinics, independent practices, academic centers, health providers, and specialty groups.

Best for

Jane is a practice management software that helps medical practice owners and healthcare businesses streamline their daily workflows.

## User reviews

Pros & cons

TW

Tabatha W.

Supervising Nurse

> "Its robust features, strong data management, and wide adoption across healthcare organizations make it a valuable..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7127835)

EH

Elizabeth H.

Myself

> "It is the software that Boston Children's Hospital uses for their portal. Whenever a message is posted in the..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7066633)

AA

Ashlyn A.

Head Athletic Trainer

> "Epic is a system that makes medical documentation across many healthcare areas easy to collaborate and communicate..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7086417)

ME

Madison E.

Quality Improvement Consulting

> "If there is ever a technical issue, this can cause a major problem for patients and staff regarding information on..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7062941)

Carlie R.

Patient and user

> "Easy interface to navigate very user friendly , wonderful for organizing and documenting different aspects of a..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7095819)

KB

Kathleen B.

Patient Services Coordinator

> "the overall interface can be clunky and have a lot of button pressing just to get to one thing (ie. booking..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6797836)

VR

Verified Reviewer

QA

> "It streamlines clinical workflows and helps staff stay organized and efficient."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572)

KA

Kimberly A.

Pharmacist

> "Login is a maze, pages stack too long, and searching past records means scroll-scroll-click-click."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6814037)

SF

Sarah F.

Medical Assistant

> "I like most about epic that you can customize your DAR report and your screen for the log-in, and background!"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6816768)

VR

Verified Reviewer

Student Practical Nurse

> "It is not made for small organization due to high cost."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7072412)

LW

Lisa W.

Patient Representative

> "Using an electronic medical record program helped a lot with losing patient charts and other information, along..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6865405)

GM

Geena M.

Patient Ambassador

> "The system lags when connecting information to external systems like food and nutrition for example in regard to..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6557527)

VR

Verified Reviewer

QA

> "Epic stands out for its intuitive interface and fast performance. Despite being a feature-rich platform, it’s..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572)

Amber L.

Owner

> "Overall, I dislike the idea of having my information stored by 3rd parties, but so far I haven't had any issues."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7083148)

SD

Smruti D.

Research Assistant

> "It is a widely adopted EHR system across many healthcare organizations within USA, so exchanging data becomes a..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6851778)

JR

John R.

Abstractor

> "Poorly implemented customizations sometimes lead to inefficiencies such as difficulty in filtering or organization..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270)

Christine B.

Pilates transformation expert

> "Overall: good! Once patients are logged in, navigating the system is easy: adding data, contacting doctors."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7120732)

ST

Shirley T.

Professional Development Leader

> "The clinical and technical process can be quite time consuming."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7054073)

RB

Rebecca B.

RN

> "It benefits the patients to have all documentation in one platform to provide the best patient care."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7018662)

EF

Ella F.

Program Coordinator

> "At the time we did not have full Epic cape abilities so I was not able to see patients charts in Epic"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6592868)

VR

Verified Reviewer

QA

> "Overall, Epic is a powerful and reliable EHR system that delivers on performance and usability."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572)

ML

Mary L.

Learner

> "Data entry burden can contribute to clinician burnout."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6802670)

AC

Alyssa C.

manager

> "I like how everything is included in epic, and other places use it so it is easy to see other records."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7139189)

LB

Lauren B.

Occupational therapist

> "Hard to remember all of the .phrases to insert personalalized templates"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6582412)

VR

Verified Reviewer

physician

> "I am a fan and overall, it is an amazing emr that supports everything a provider could want, it is so well..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6874633)

JR

John R.

Abstractor

> "While Epic is highly customizable, this can also be a downside."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270)

JR

John R.

Abstractor

> "As a chart reviewer, I appreciate Epic for its detailed patient data, seamless workflows and organized data layout."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270)

AS

Ashley S.

Social Work

> "There are so many things in EPIC that I am unfamiliar with because I only use certain features."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6581089)

DT

Diana T.

Clinical Office Manager

> "My overall experience I have used Epic in a hospital setting and is very user friendly, easy to navigate and clear..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7079895)

MC

Meg C.

Clinical Associate

> "Information is not as streamlined as it could be. "

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6778235)

TW

Tabatha W.

Supervising Nurse

> "What I liked most about Epic is how comprehensive and integrated the platform is."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7127835)

SK

Shawnalee K.

Billing Admin

> "Very expensive because it is used in such a large capacity."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6754340)

DM

Danielle M.

Revenue cycle manager

> "Great for billing payers"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7053240)

SH

Sonia H.

Office Manager

> "This would make thing very difficult."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6846340)

JS

Jonathan S.

Interpreter

> "The more i use it the more i discover great features to manage patients information."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6859241)

VR

Verified Reviewer

MSW

> "Sometimes I find that using epic on the computer in the office is daunting because of the many pages you have to..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___5010689)

JM

Jessieah M.

Patient Specialist

> "There is a ease of access for providers, making it easier to access patient records."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6822963)

EH

Elizabeth H.

Physician

> "Major complaint- When I came back from my lunch break at 1:00 after seeing patients all morning, Epic had disabled..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5063112)

AF

Alicia F.

CNA

> "Epic allows me to communicate for e-prescriptions."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6563992)

KL

Katherine L.

Receptionist

> "It's way too easy to get stuck on a page because of an "error" we can't fix and the new "bookit" is making..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810)

LD

Laura D.

Medical coder

> "Epic is extremely user friendly, allowing all medical records to be accessed on one place, in a format that is easy..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6546730)

RM

Roxanne M.

RN

> "At times the system would stall, or sometime document could not be printed."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5084175)

SC

Scott C.

Operations Manager

> "I have a positive experience with Epic tracking revenue cycle KPIs for a large healthcare organization."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6639262)

EH

Elizabeth H.

Physician

> "I had received a warning that my password was going to expire in 1 day when I logged in this morning but did not..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5063112)

SD

Smruti D.

Research Assistant

> "The new addition of AI assistant is a very nice feature and helpful."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6851778)

KL

Katherine L.

Receptionist

> "Insurance information gets twisted and information often doesn't get sent to Caretracker."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810)

LL

LaWanda L.

Patient coordinator

> "The integration of multiple practices made it easy to gather information about patients."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6794211)

LM

Linnie M.

Nurse Practitioner

> "They change things that just add additional clicks with no actual benefit to the change."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4963874)

SF

Sarah F.

Medical Assistant

> "I love how detailed it is and how secure it is for us in the medical field"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6816768)

AE

Aiya E.

Research Coordinator

> "I do not particularly like that there is no user guide to show all the features EpicCare offers."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6220756)

CW

Colin W.

Senior Desktop Support Technician

> "Overall it's a good application, though sometimes with Citrix it can be hard to launch, but that's a Citrix issue."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6493221)

BP

Ben P.

Pharmacy Tech

> "I thought the scheduling aspect of EpicCare was a little cumbersome."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6223642)

RN

Rachael N.

Occupational Therapy Student

> "I am able to get my documentation done and I feel good about it."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6819623)

AM

Ash M.

Insurance Verification

> "Difficult and frustrating, as it delays care and charting when it goes down or causes issues due to lack of..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3796799)

AH

Amber H.

coding and billing

> "Epic makes it impossible to miss anything during the charge capture phase."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6371427)

KL

Katherine L.

Receptionist

> "There was absolutely no reason to change scheduling and "bookit" is a very unprofessional sounding name."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810)

SC

Scott C.

Operations Manager

> "It is easy to access real-time clinical and financial data in one system. "

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6639262)

KV

Kristen V.

Physical therapist

> "There is a fair amount of redundancy and vastness to this product, making it difficult to learn all of the possible..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3730400)

RN

Rachael N.

Occupational Therapy Student

> "The dot phrases are amazing."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6819623)

TW

Terence W.

Consultant

> "Reported a simple problem 5 times - took 5 hours and still not resolved"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___6065541)

DM

Danielle M.

Revenue cycle manager

> "Great customer support also."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7053240)

AE

Aiya E.

Research Coordinator

> "It is difficult finding those tools and learning how to best use them without guidance."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6220756)

VR

Verified Reviewer

Student Practical Nurse

> "It works really well after training."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7072412)

AA

Aaron A.

Physician

> "Difficult to learn, steep learning curve, too many clicks often to complete a task, buttons not placed in logical..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3641992)

MC

Marissa C.

Medical Secretary

> "Epic is very user friendly, there is multiple ways to access applications and tabs."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6358203)

AL

Asghar L.

Physician

> "From a patient care stand-point, it is terrible at best. "

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4852196)

VR

Verified Reviewer

Executive Director

> "Easy to use."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7067510)

JP

Julie P.

Psychotherapist

> "There are so many tabs and tool bars which makes it difficult to find things at times."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4022722)

CM

Cynthia M.

Physical Therapist

> "Can see other medical charts, used widely in Chicago so more convenient."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6769633)

BP

Benjamin P.

Physician

> "Worst system I’ve used for documenting notes and workflow."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4487359)

CE

Crystal E.

Phlebotomist

> "My overall experience with Epic has honestly not been a bad one at all and even with the bugs I would still..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6885045)

JD

Jessica D.

Manager

> "It is a very expensive software, and may not be reasonable for a single provider or very small, healthcare..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4418349)

SK

Shawnalee K.

Billing Admin

> "For serving a hospital of over 1,000 employees, it worked well."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6754340)

BH

Bei H.

Physician

> "There were no epic super users nearby. Because orders were built incorrectly, a pharmacist could change an order of..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___3499583)

TB

Tiaria B.

Admitting Specialist - Patient Scheduler

> "What I like most about Epic is that it has so many integrations."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6701344)

OK

Omar K.

VP of Operations

> "When transitioning to an outpatient setting can be pricey"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4421926)

LD

Laura D.

Medical coder

> "Very modernized and user friendly compared to other outdated medical record platforms."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6546730)

CD

Christina D.

Business Office Manager

> "There are just certain processes or functions that EPIC will not let you customize because it is a core process..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___2890897)

SK

Samantha K.

Front Desk Administrator

> "I do like the fact that all information is in one dashboard."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6576855)

JN

Jennifer N.

RN Patient Care Coordinator

> "I don’t like the frequent updates that change how things look. "

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___3757084)

[View Reviews](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

CW

Claire W.

Counseling Therapist

> "The platform made scheduling, booking, and day-to-day navigation simple and efficient, which helped reduce administrative stress as a..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7117155)

RK

Robert K.

CEO and chiropractor

> "We ran into issues with keeping track of patients packages and getting them scheduled for re-exams on time."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094452)

JS

June S.

Founder and Director

> "Jane is the only scheduling/payment/session notes software (and app) I've found that seems to 'get' that service practices in 2026 must be..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7132504)

Nicole L.

Physiotherapist

> "The biggest downside to working with Jane is the setting up of charting options."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7121521)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "The integrations that Jane offers with other features like payments, faxing, and email newsletters has saved so much time and effort for..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

MP

Maurice P.

Owner

> "Some features aren't implemented well, and there is a lot of customization needed to make the service workable."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7032136)

GS

Gordie S.

Counsellor

> "The platform offers most everything I could need to help me run my business ethically and efficiently, and the team is fantastic to work..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7143153)

JS

Jesse S.

Clinical Director

> "It actually took our admin team a lot more work to handle bookings."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7120674)

LC

Lance C.

Solution Architect

> "Nice calendar view that allows you to book by appointment type or practitioner."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7138791)

VR

Verified Reviewer

Scribe specialist

> "Resolution took longer than expercted, repetition of troubleshooting steps frustated the users at times."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7011468)

Nicole L.

Physiotherapist

> "It is intuitive, well laid out, and still has most (if not all) the features needed for an EMR/scheduling/billing system without being too..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7121521)

KR

Karen R.

Consultant

> "Would be great if there was some way to alert the client they can only book 1 appointment at a time…or ag least caution them that they are..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6447057)

GS

Gordie S.

Counsellor

> "The platform makes admin and ethics much easier, so that I can focus on my clients and work-life balance."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7143153)

Kassidy K.

Chiropractor

> "Overall good it just couldn’t keep up with us after a certain weekly volume of patients."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094070)

SM

Stacey M.

Counsellor

> "I use Jane for my counselling practice, it is an all-in-one platform that provides secure and confidential storage of information and..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6688422)

JC

John C.

Director of Curriculum and Administrations

> "These two things are more concerning for bookkeeping and administration, and do not really impact the end user."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483)

KV

Krishna V.

Mental Health Clinician

> "The scheduling and booking features work exceptionally well, and my clients have responded well to the interface."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123304)

AP

Andrea P.

Social Worker, Psychotherapist

> "I just lost a staff member (and all her clients attached to her) because she was not able to create her own treatments and classes without..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586114)

Leana Y.

Senior Product Owner

> "I like how it can notify me by both email and SMS, and how you can send confirmations to customers."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6820467)

EM

EMMA M.

Physio

> "no AI integration that I have to pay more if I want the add on for invoicing"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6674621)

JS

June S.

Founder and Director

> "I've been a subscriber for 24 hours, and already I've had outstanding experiences with one planned and one impromptu service call."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7132504)

CA

Claudia A.

Psychotherapist

> "That I cannot see the client's number in the chart that has all the info about the clients appointment."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6490213)

AD

Andrew D.

Client

> "That it generally works well and looks good, as long as you don't mind being forced to use Chrome when you don't want to, and work around..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6628677)

SH

Stefanie H.

Analyst

> "I have noticed that sometimes with Jane I don't get a confirmation email stating my appointment has been secured"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6516698)

CM

Collin M.

Owner

> "The interface of Jane is easy to use, it allows for our unique pricing model without issues."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914)

JB

Jackie B.

Licensed Massage Therapist

> "The only issue I have run into is that there is not yet a feature available where clients can book online and request add-ons to their..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4910461)

Crystal C.

Operator Manager

> "Happy to use this application as it works to support after hours bookings, and create reception efficiency within a business model."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6787471)

JT

Jacob T.

Physical Therapist

> "Not being able to connect to an external exercise programmer other than Physitrack"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6685866)

MH

Maggie H.

Clinic Administrator

> "They are constantly collecting and implementing feedback from providers and always pretty quick to get on the phone for support."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7133134)

LD

Laura D.

Registered Massage Therapist

> "Sadly, when choosing to start my own solo-business, I came to find out how expensive the service is. Although worth mentioning that the..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6166086)

RH

Ramona H.

Clinic coordinator

> "The best feature is the “shared templates”."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7079913)

MG

Myles G.

Owner

> "It doesn't easily accommodate taking retainers on an account."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6443337)

JB

Jacqui B.

Owner

> "Use it as a client and it is really easy to set up and manage appointments and scheduling."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7137421)

CD

Colleen D.

mental health counselor

> "It created a lot of problems that customer service wasn't able to fix."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040)

HS

Homa S.

Owner and Practitioner

> "I went through a few competitive EHR systems prior to using Jane and Jane excelled at all the common features and offered many more..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6517183)

DO

Damien O.

Physical therapist

> "Lack of integration with billing software."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6598376)

SL

Sydney L.

Lactation Consultant

> "I use Jane for my lactation consulting practice and I generally like it quite a bit."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7073286)

RD

Rakesh D.

Physiotherapist

> "They ask you to look at the video and set up whole clinic by youself which is recipe for errors and then you contact them to correct it."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4878360)

EH

Emma H.

Admin

> "Jane's customer support is the best of any software programs I've used within a business."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7128462)

JH

John H.

Physician

> "They just don't answer calls or return voicemails"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6620555)

VR

Verified Reviewer

Physical Therapist

> "So far it's been an amazing experience receiving my demo and I'm very excited to be re-joining Jane as a clinic owner to learn how the..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7133231)

CD

Colleen D.

mental health counselor

> "The site felt more complicated and less intuitive than other programs I have used."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040)

LG

Lucky G.

Director

> "Introducing new features continually to keep up with our needs."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7110845)

MEK

Mel Elizabeth K.

Owner

> "I find that my older family members sometimes have trouble with technology and this is no different."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586816)

JC

John C.

Director of Curriculum and Administrations

> "We also appreciate the customer support and the consistent updates to the system, which include useful features."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483)

AG

Asha G.

RMT

> "I see 16pt per month in my practice, so do not qualify for the helper rate, but still can't justify the regular cost for that size of..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6142576)

SK

Signe K.

Therapist

> "Excellent service, a complete suite of practical business and administration tools for practitioners as well as an attractive interface..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6746410)

AR

Austin R.

DIrector

> "Some of the settings are cumbersome."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6798766)

Debbie C.

Counsellor

> "Each time I had a question they responded quickly, and even gave me a gift when I retired!"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7124617)

PC

Peggy C.

AA

> "which made me even more upset was you trying to escape your responsibility and was totally unacceptable. "

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6759614)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "I absolutely love the online booking site and how easy it is for patients to schedule and management their appointment times and type."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

GD

Guillaume D.

Sales engineer

> "Secondly, the lack of API or even scheduling in reports prevents me from automating the simplest tasks like automatically exporting sales..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3560457)

CM

Collin M.

Owner

> "The customer service is what really takes them to the next level."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914)

TK

Taylor K.

Power Engineer

> "The search engine isn't the most user friendly."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6579172)

LS

Lauren S.

Psychologist

> "I appreciate that they have direct billing functionality and online booking."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6822964)

SS

Shantelle S.

Psychologist

> "The new video opening in a browser has caused problems for me and several clients."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6081635)

DC

David C.

Owner

> "As a single person small clinic, Jane automates as much as possible as well as allowing simple online booking."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6712617)

JH

Jennifer H.

Nutritionist

> "Too expensive for a single practitioner."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6629672)

RH

Ramona H.

Clinic coordinator

> "It makes managing a busy clinic easier."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7079913)

AG

Ashley G.

Owner/Athletic Therapist

> "It doesn't make us question if Jane is worth it, it doesn't make us look for other systems instead, it doesn't make us look at our budget..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3829213)

SS

Stephanie S.

Registered Psychotherapist

> "That it helps me in all areas to serve my clients and myself. But mostly the customer service alongside the guide to refer to is..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6414020)

KG

Kevin G.

Founder and Clinical Director, Registered Psychotherapist

> "The lack of a secure messaging tool is a big hole in the product and one that I am surprised has not been fixed yet."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4830643)

NA

Neudis A.

Registered Psychotherapist

> "Offers lots of features, keeps me organice and my team on the same page and processing."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6656883)

KB

Kate B.

CEO

> "I also cannot believe there is not app to access the calendar from a mobile device."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___5002008)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "We have streamlined so many processes and saved money by having our EHR and CRM all in one."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

AT

Andrew T.

Chiropractor

> "There is a lot to customize but a few really annoying things that you can’t customize."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4942429)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "All this for a very reasonable monthly fee based on the number of providers at the clinic!"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

MS

Michelle S.

Owner

> "Not able to share packages with family members Patient do not have the option of confirming their appointment on the text reminder"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4444311)

CM

Collin M.

Owner

> "Excellent, we tried PTEverywhere and switched back because Jane app was that much better."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914)

SL

Sierra L.

Chiropractic physician

> "I don't even use the charting system unfortunately."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4866903)

Kassidy K.

Chiropractor

> "Can do most basic functions that you need and easy to implement quickly!"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094070)

VG

Valerie G.

Physical Therapist

> "The cost is a little high when you're starting a business"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6292804)

RK

Ross K.

Owner

> "Simple to use for our cash practice and I especially like the template library to see examples of what other practitioners are doing for..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6663281)

TL

Tanya L.

Owner and Acupuncturist

> "Always double check the software cannot be trusted in the financial area."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6299579)

RM

Rachael M.

Registered Dietitian

> "The advanced functionality allowed for customization making it adaptable for my practice as well as use amongst different practitioners on..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6271470)

SB

Shawna B.

Doctor of Chiropractic

> "Patient notes take a lot longer than desired, Membership aren’t exactly able to function the way I need them to for my practice model."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4468706)

CW

Claire W.

Counseling Therapist

> "The interface is user-friendly and easy to learn, even for those new to EHR systems."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7117155)

MH

Mathew H.

Marketing Consultant

> "Personally becuase i'm not an industry expert I had a hard time wrapping my brain around the HIPPA compliance piece on what information is..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4046453)

HS

Homa S.

Owner and Practitioner

> "Patients always complimented the interface with the reminders, receipts, scheduling, etc. "

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6517183)

EK

Elena K.

Student

> "There's a learning curve to it and it can be a bit hard to use at first."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6058978)

[View Reviews](https://www.capterra.com/p/178984/Jane-App/reviews/)

## User interface

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)

4.40 (453)

4.79 (507)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Epic

15/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/122278/EpicCare-EMR/#features)

Jane

Top features

30/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/178984/Jane-App/#features)

### Recognition

Epic is recognized as a top-rated tool in 5 Capterra Shortlist reports

Jane is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Epic

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Jane

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Epic

-   By Epic Systems
-   Located in United States
-   Founded in 1979

Jane

-   By Jane Software
-   Located in Canada
-   Founded in 2014

## Popular Comparisons

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

vs

[Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Contact vendor for pricing

Price

$49/month

4.4

Features

4.2

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/122278-136876/EpicCare-EMR-vs-Pediatric-Therapy-EMR)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

vs

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4.6

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[View full comparison](https://www.capterra.com/compare/153752-178984/Vagaro-vs-Jane-App)

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

vs

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Contact vendor for pricing

Price

$0

4.4

Features

4.3

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/122278-195467/EpicCare-EMR-vs-Care-Patron)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

vs

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,151)](https://www.capterra.com/p/268055/Goldie/reviews/)

$54/month

Price

$19.99/month

4.6

Features

4.6

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/178984-268055/Jane-App-vs-Goldie)

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.4

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/122278-124590/EpicCare-EMR-vs-EMA)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

vs

[Doctoralia for Specialists](https://www.capterra.com/p/253301/Doctoralia-Pro/)[4.67 (409)](https://www.capterra.com/p/253301/Doctoralia-Pro/reviews/)

$54/month

Price

€69/month

4.6

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/178984-253301/Jane-App-vs-Doctoralia-Pro)

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

vs

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.4

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/122278-180899/EpicCare-EMR-vs-Alleva)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$54/month

Price

$0

4.6

Features

4.3

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/178984-195467/Jane-App-vs-Care-Patron)

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

vs

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

3.8

4.1

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/122278-129169/EpicCare-EMR-vs-Tebra)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

vs

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

$54/month

Price

$20/month

4.6

Features

4.7

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/178984-191978/Jane-App-vs-Acuity-Scheduling)

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

vs

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

3.8

4.1

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/98735-122278/athenaOne-vs-EpicCare-EMR)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

vs

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

$54/month

Price

$28/month

4.6

Features

4.7

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/174830-178984/GlossGenius-vs-Jane-App)