# Compare Epic vs Alleva 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Epic and Alleva based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/122278-180899/EpicCare-EMR-vs-Alleva --- # Epic vs Alleva Features and Cost Comparison Last updated March 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: EpicAlleva2/4 selected [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.4 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.5 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) [## Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.4 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.4 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [453 reviews](#user-reviews) Positive 400 Neutral 33 Negative 20 [## Alleva](https://www.capterra.com/p/180899/Alleva/)[4.5 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment JB CB NR Based on [282 reviews](#user-reviews) Positive 245 Neutral 26 Negative 11 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,174 reviews from electronic medical records software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 74%Fit Missing features Feature ratings HIPAA Compliant 4.9 Patient Records Management 4.5 Charting 4.6 Patient Scheduling 4.6 Document Management NA 86%Fit High performer Feature ratings HIPAA Compliant 4.8 Patient Records Management 4.7 Charting 4.7 Patient Scheduling 4.5 Document Management 4.7 User satisfaction User satisfaction 4.4 User reviews[453](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) Ease of use 4.1 Functionality 4.4 Value for money 4.1 Customer support 4.2 User satisfaction 4.5 User reviews[282](https://www.capterra.com/p/180899/Alleva/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.5 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Epic serves hospitals, medical organizations, clinics, independent practices, academic centers, health providers, and specialty groups. Best for Residential, In-Patient, Outpatient, Detox, Adolescent, Wilderness, and Primary Mental Health Facilities, Behavioral health, Addiction Treatment & Recovery. ## User reviews Pros & cons TW Tabatha W. Supervising Nurse > "Its robust features, strong data management, and wide adoption across healthcare organizations make it a valuable..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7127835) EH Elizabeth H. Myself > "It is the software that Boston Children's Hospital uses for their portal. Whenever a message is posted in the..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7066633) AA Ashlyn A. Head Athletic Trainer > "Epic is a system that makes medical documentation across many healthcare areas easy to collaborate and communicate..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7086417) ME Madison E. Quality Improvement Consulting > "If there is ever a technical issue, this can cause a major problem for patients and staff regarding information on..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7062941) Carlie R. Patient and user > "Easy interface to navigate very user friendly , wonderful for organizing and documenting different aspects of a..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7095819) KB Kathleen B. Patient Services Coordinator > "the overall interface can be clunky and have a lot of button pressing just to get to one thing (ie. booking..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6797836) VR Verified Reviewer QA > "It streamlines clinical workflows and helps staff stay organized and efficient." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572) KA Kimberly A. Pharmacist > "Login is a maze, pages stack too long, and searching past records means scroll-scroll-click-click." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6814037) SF Sarah F. Medical Assistant > "I like most about epic that you can customize your DAR report and your screen for the log-in, and background!" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6816768) VR Verified Reviewer Student Practical Nurse > "It is not made for small organization due to high cost." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7072412) LW Lisa W. Patient Representative > "Using an electronic medical record program helped a lot with losing patient charts and other information, along..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6865405) GM Geena M. Patient Ambassador > "The system lags when connecting information to external systems like food and nutrition for example in regard to..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6557527) VR Verified Reviewer QA > "Epic stands out for its intuitive interface and fast performance. Despite being a feature-rich platform, it’s..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572) Amber L. Owner > "Overall, I dislike the idea of having my information stored by 3rd parties, but so far I haven't had any issues." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7083148) SD Smruti D. Research Assistant > "It is a widely adopted EHR system across many healthcare organizations within USA, so exchanging data becomes a..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6851778) JR John R. Abstractor > "Poorly implemented customizations sometimes lead to inefficiencies such as difficulty in filtering or organization..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270) Christine B. Pilates transformation expert > "Overall: good! Once patients are logged in, navigating the system is easy: adding data, contacting doctors." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7120732) ST Shirley T. Professional Development Leader > "The clinical and technical process can be quite time consuming." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7054073) RB Rebecca B. RN > "It benefits the patients to have all documentation in one platform to provide the best patient care." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7018662) EF Ella F. Program Coordinator > "At the time we did not have full Epic cape abilities so I was not able to see patients charts in Epic" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6592868) VR Verified Reviewer QA > "Overall, Epic is a powerful and reliable EHR system that delivers on performance and usability." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572) ML Mary L. Learner > "Data entry burden can contribute to clinician burnout." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6802670) AC Alyssa C. manager > "I like how everything is included in epic, and other places use it so it is easy to see other records." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7139189) LB Lauren B. Occupational therapist > "Hard to remember all of the .phrases to insert personalalized templates" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6582412) VR Verified Reviewer physician > "I am a fan and overall, it is an amazing emr that supports everything a provider could want, it is so well..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6874633) JR John R. Abstractor > "While Epic is highly customizable, this can also be a downside." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270) JR John R. Abstractor > "As a chart reviewer, I appreciate Epic for its detailed patient data, seamless workflows and organized data layout." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270) AS Ashley S. Social Work > "There are so many things in EPIC that I am unfamiliar with because I only use certain features." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6581089) DT Diana T. Clinical Office Manager > "My overall experience I have used Epic in a hospital setting and is very user friendly, easy to navigate and clear..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7079895) MC Meg C. Clinical Associate > "Information is not as streamlined as it could be. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6778235) TW Tabatha W. Supervising Nurse > "What I liked most about Epic is how comprehensive and integrated the platform is." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7127835) SK Shawnalee K. Billing Admin > "Very expensive because it is used in such a large capacity." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6754340) DM Danielle M. Revenue cycle manager > "Great for billing payers" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7053240) SH Sonia H. Office Manager > "This would make thing very difficult." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6846340) JS Jonathan S. Interpreter > "The more i use it the more i discover great features to manage patients information." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6859241) VR Verified Reviewer MSW > "Sometimes I find that using epic on the computer in the office is daunting because of the many pages you have to..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___5010689) JM Jessieah M. Patient Specialist > "There is a ease of access for providers, making it easier to access patient records." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6822963) EH Elizabeth H. Physician > "Major complaint- When I came back from my lunch break at 1:00 after seeing patients all morning, Epic had disabled..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5063112) AF Alicia F. CNA > "Epic allows me to communicate for e-prescriptions." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6563992) KL Katherine L. Receptionist > "It's way too easy to get stuck on a page because of an "error" we can't fix and the new "bookit" is making..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810) LD Laura D. Medical coder > "Epic is extremely user friendly, allowing all medical records to be accessed on one place, in a format that is easy..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6546730) RM Roxanne M. RN > "At times the system would stall, or sometime document could not be printed." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5084175) SC Scott C. Operations Manager > "I have a positive experience with Epic tracking revenue cycle KPIs for a large healthcare organization." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6639262) EH Elizabeth H. Physician > "I had received a warning that my password was going to expire in 1 day when I logged in this morning but did not..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5063112) SD Smruti D. Research Assistant > "The new addition of AI assistant is a very nice feature and helpful." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6851778) KL Katherine L. Receptionist > "Insurance information gets twisted and information often doesn't get sent to Caretracker." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810) LL LaWanda L. Patient coordinator > "The integration of multiple practices made it easy to gather information about patients." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6794211) LM Linnie M. Nurse Practitioner > "They change things that just add additional clicks with no actual benefit to the change." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4963874) SF Sarah F. Medical Assistant > "I love how detailed it is and how secure it is for us in the medical field" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6816768) AE Aiya E. Research Coordinator > "I do not particularly like that there is no user guide to show all the features EpicCare offers." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6220756) CW Colin W. Senior Desktop Support Technician > "Overall it's a good application, though sometimes with Citrix it can be hard to launch, but that's a Citrix issue." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6493221) BP Ben P. Pharmacy Tech > "I thought the scheduling aspect of EpicCare was a little cumbersome." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6223642) RN Rachael N. Occupational Therapy Student > "I am able to get my documentation done and I feel good about it." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6819623) AM Ash M. Insurance Verification > "Difficult and frustrating, as it delays care and charting when it goes down or causes issues due to lack of..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3796799) AH Amber H. coding and billing > "Epic makes it impossible to miss anything during the charge capture phase." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6371427) KL Katherine L. Receptionist > "There was absolutely no reason to change scheduling and "bookit" is a very unprofessional sounding name." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810) SC Scott C. Operations Manager > "It is easy to access real-time clinical and financial data in one system. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6639262) KV Kristen V. Physical therapist > "There is a fair amount of redundancy and vastness to this product, making it difficult to learn all of the possible..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3730400) RN Rachael N. Occupational Therapy Student > "The dot phrases are amazing." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6819623) TW Terence W. Consultant > "Reported a simple problem 5 times - took 5 hours and still not resolved" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___6065541) DM Danielle M. Revenue cycle manager > "Great customer support also." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7053240) AE Aiya E. Research Coordinator > "It is difficult finding those tools and learning how to best use them without guidance." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6220756) VR Verified Reviewer Student Practical Nurse > "It works really well after training." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7072412) AA Aaron A. Physician > "Difficult to learn, steep learning curve, too many clicks often to complete a task, buttons not placed in logical..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3641992) MC Marissa C. Medical Secretary > "Epic is very user friendly, there is multiple ways to access applications and tabs." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6358203) AL Asghar L. Physician > "From a patient care stand-point, it is terrible at best. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4852196) VR Verified Reviewer Executive Director > "Easy to use." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7067510) JP Julie P. Psychotherapist > "There are so many tabs and tool bars which makes it difficult to find things at times." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4022722) CM Cynthia M. Physical Therapist > "Can see other medical charts, used widely in Chicago so more convenient." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6769633) BP Benjamin P. Physician > "Worst system I’ve used for documenting notes and workflow." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4487359) CE Crystal E. Phlebotomist > "My overall experience with Epic has honestly not been a bad one at all and even with the bugs I would still..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6885045) JD Jessica D. Manager > "It is a very expensive software, and may not be reasonable for a single provider or very small, healthcare..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4418349) SK Shawnalee K. Billing Admin > "For serving a hospital of over 1,000 employees, it worked well." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6754340) BH Bei H. Physician > "There were no epic super users nearby. Because orders were built incorrectly, a pharmacist could change an order of..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___3499583) TB Tiaria B. Admitting Specialist - Patient Scheduler > "What I like most about Epic is that it has so many integrations." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6701344) OK Omar K. VP of Operations > "When transitioning to an outpatient setting can be pricey" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4421926) LD Laura D. Medical coder > "Very modernized and user friendly compared to other outdated medical record platforms." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6546730) CD Christina D. Business Office Manager > "There are just certain processes or functions that EPIC will not let you customize because it is a core process..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___2890897) SK Samantha K. Front Desk Administrator > "I do like the fact that all information is in one dashboard." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6576855) JN Jennifer N. RN Patient Care Coordinator > "I don’t like the frequent updates that change how things look. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___3757084) [View Reviews](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) JB Jacob B. Clinical Director > "I liked the dashboard "To-do" list feature, it was one of the redeemable features of Alleva." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340) JB Jacob B. Clinical Director > "The calendar feature was especially problematic, with appointment statuses unpredictably reverting from “complete” to “open” and scheduled..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340) CB Cody B. Program Manager > "Alleva Makes it easier when it comes to documentation for each individual client, the layout of the page makes it easier to find anything..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268833) JB Jacob B. Clinical Director > "These glitches repeatedly disrupted our clinical workflow, created documentation risks, and undermined our confidence in the platform." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340) NR Nohemy R. Program Director > "The flexibility it offers is unparalleled, allowing users to tailor it to their unique requirements effortlessly. Whether it's adjusting..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269723) JB Jacob B. Clinical Director > "This created additional work for staff and impacted patient care. Despite submitting both written and verbal reports of these issues,..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340) HE Heather E. Lead Therapist > "It is not difficult to learn the different things that are offered on the site." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7026674) JB Jacob B. Clinical Director > "At times, responses from support leadership felt confrontational or patronizing, which added unnecessary stress to already urgent..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340) BO Breanne O. Executive Assistant > "Their support team has also been super responsive whenever I’ve had questions." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7032618) DC Derrick C. Clinician > "Notes will not save which requires me to write the note elsewhere to copy and paste it back in when Alleva begins working again." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771) GJ Giovhanni J. Substance abuse counselor > "Calendar, Task management; HIPPA compliance, and the ease of finding notes and setting up family sessions." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268703) KC Kathy C. Clinical Supervisor > "Also, auto save does not work all the time and therapists and myself lose a lot of documentation do to it not saving and having to start..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275935) AM Asa M. Behavioral health technician > "From training to running the program it has been easy and convenient for my job position." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7028810) CP Chelsea P. Youth Mentor > "Sometimes it does not let me log in to certain computers. If a colleague and I are on the same calendar event, it does not save." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6279143) BO Breanne O. Executive Assistant > "Helpful customer support team" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7032618) DV Dennis V. Assistant Housing Supervisor Case Manager > "Bug issues, not being able to access or use multiple chart locations at the same time by opening another window." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268798) RG Rebecca G. Therapist Intern > "I like that I can enter all client notes for a group on one page so I can use a template." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274709) VV Veronica V. Clinical Director > "It always gives me a 'something went wrong" message when I log in and have to hit enter again on the address bar so it will load and let..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6277906) MA Misty A. Compliance Director > "As a Rehab Admin I can support my staff with all their needs in updating items to make their job easier." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268700) AW Austin W. Peer Support > "The biggest con for me when it comes to Alleva is that we can't easily review all of our previous notes we did on clients in the past." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275864) ML Marie L. CEO > "I've been using Alleva EMR for a while now, and I must say it's been a game-changer for my practice!" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6341968) MK Misak K. Therapist > "medication from intake evaluation doesn't transfer to page, issues with tx plan updates and making tx plans" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269127) AT Amanda T. Lead Therapist > "Alleva's Scheduler is another very useful tool for us; I appreciate how we are able to enter notes through clicking on the appointment in..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332) AG Angelina G. Therapist > "I dislike being unable to go into charts from multiple sites by having to change sites and rejoining into the client list." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274584) TL Tora L. Mental Health Counselor > "Alleva does very well to organize and keep track of documents electronically for our company and clients." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269877) ED Esther D. Recovery Coach > "Auto saving of notes and not being able to print in communication log section." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270450) LK Lynne K. Substance abuse counselor > "use everyday for notes and so far so good" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6462344) KM Karyn M. Family Counselor > "In ability to edit communication logs has been a challenge in my experience with Alleva." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6278144) PZ Pedro Z. Counselor > "I used two different electronic medical records prior to using Alleva and right away noticed how easy, organized, and streamlined the..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274065) JM Jared M. Peer Recovery Specialist > "Can have login issues or re-connection issues where Alleva fails to login, not due to user error" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268614) GC Gary C. Treatment Coordinator > "It's easy to navigate." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7030263) AR Aaron R. Admissions Director > "We use the SuperBill function every month for every client and there is no ability to have the diagnostic codes for the sessions populate..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3870947) AM Asa M. Behavioral health technician > "I was confident after my training." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7028810) NR Nohemy R. Program Director > "There have been instances where the team hasn't been readily available as promised, resulting in delays of a couple of days before getting..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269723) JM John M. COO > "Also, \[sensitive content hidden\] assisted us with set up, and he was very professional, responded in a timely manner, and played a huge..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6194183) SS Starla S. RN - DON > "Trying to get past medical records correctly and wrong times that show up after correct times have been entered" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270989) JL Jon L. Admissions and Community Outreach Coordinator > "Easily access case notes and treatment plans to ensure the best experience for our patients." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269265) DC Derrick C. Clinician > "You're not using it correctly and it is user error." and then when I take time out of my schedule to show screenshots, I get 2." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771) AC Andrea C. Program Director > "I like that you can upload documents so you can eleminate the paperwork" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269285) JK Jennifer K. Alumni Coordinator > "There seem to be some instances where things do not save or load during certain times of the day that can be really frustrating." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271072) AC Ann C. Billing Coordinator > "Alleva is easy to navigate through to find new clients that have admitted, clients demographics and authorizations, clients that have..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270486) AT Amanda T. Lead Therapist > "This has also been our workaround for assessments, and one of the problems with this is that there is no way to utilize data from custom..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332) AM Allison M. Director or UR > "It is conceptually a good product and has a pleasing aesthetic" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6454643) AT Amanda T. Lead Therapist > "The navigation on the website is also overly complicated, and it often takes several clicks to get to the page I want (i.e., for a..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332) JM John M. COO > "The thing I like most about Alleva is that you can customize it without changing the functionality of the program." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6194183) TW Tamnika W. Lead Therapist > "To be honest I do not like the way the MSE is developed and I have made a suggestion for it in the past mimicking another MSE from another..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268527) CM Chris M. Director Of IT > "They also provide training sessions and webinars to help you learn how to use the product effectively." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268829) CA Christal A. Clinical > "I dont like how my information is always lost. When I call the help desk or put in a ticket its always an extra process." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268911) TW Tamnika W. Lead Therapist > "The way their team works with my company to make improvements to tailor to our needs is unmatched." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268527) AJ Angie J. LPN > "When you chart a communication note your unable to edit it or delet" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270599) TD Tajinder D. Housing Navigator > "Alleva's user friendly interface and its ability to streamline my workflow efficiently." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269010) VC Victoria C. Direct Care Staff > "It does not load sometimes and tends to glitch out or not stay on the same screen." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269792) LS Lois S. LPN > "User friendly and communication when needing help is excellent" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6454266) JP Jesus P. Behavioral technician > "time response to technical problems. when having esues it takes to long to get it resove because is not included in A" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271332) HS Heather S. Residential Therapist > "The accessibility it provides for our entire team to have access to the same information!" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269151) TB Tina B. CIT > "I can never get it to log on without highlighting the URL and pressing enter." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268704) JC Joshua C. COO > "The flexibility and customization for the platform makes it a terrific option - particularly in light of the support and the willingness..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3829235) CG Cynthia G. SUD counselor > "Inserting dates and times for note charting is tedious." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271497) KC Kayla C. Clinical Services and Program Development > "Our team appreciates the ability and willingness for Alleva to customize our platform." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275238) SG Sanam G. Admissions Coordinator > "It will freeze up at times and take me to the wrong chart or sign me out entirely." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268760) JM John M. COO > "Overall 9 out of 10 I would give it a 10 out of 10 if it wasn’t for the glitches, even though they are a few and far apart." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6194183) AT Amanda T. Lead Therapist > "The layout of the treatment plan is needlessly complicated--each Goal is repeated over again before each Objective corresponding to it,..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332) EF Elizabeth F. Office Manager > "I like the ease of use with being able to "build" the system to work for our practice in ways that we need." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6035025) EK Elliot K. Administrative Assistant > "Doesn't work with chrome browser sometimes." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270772) AT Amanda T. Lead Therapist > "The ability to create our own custom forms is also helpful, though it would be nice if there were more preset forms to choose from..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332) RG Rebecca G. Therapist Intern > "For example, I have entered progress notes (which were not easy to find) and then could not locate the note in the future." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274709) CG Cynthia G. SUD counselor > "This program is used company wide and has been very helpful in keeping charts organized." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271497) JD James D. Director of Impact, Assessment, and Learning > "You can store your data in the system, but if you want to evaluate your data in the slightest it means you have to pay a LOT of extra..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3796640) CH Casey H. Program Manager > "my team and i use it on a daily basis for a myriad of tasks and are all happy with the system." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271220) CW Carvell W. Behavioral Health Tech > "Not being able to see clients you are taking notes on" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269686) EM Erin M. Clinical Director > "CRM and EMR communicate well together, the systems are neat, organized, and visually appealing with the ability to obtain metrics." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3847880) DH Donna H. LPC, LCDC > "The calendar and working with the scheduling does not seem to be an easy thing to pick up." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268645) AM Allison M. Director or UR > "sensitive content hidden\] have been absolutely incredible to work with and have given so much time and patience to our issues." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6454643) GD Gabrielle D. Program Manager > "Lack of customization to user interface." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270795) CB Cody B. Program Manager > "I've worked with many EMR's in the past and I can say hands down that you guys have been the best company i've ever worked for it's easy..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268833) BS Brandon S. Business Development > "Its not in depth on Mental Health treatment. Since using it, it is more on a Substance Abuse." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274586) CB Chris B. Operations Director > "The customer service experience is NEXT LEVEL!" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6606155) CA Codee A. Office Manager > "There seems to be a lot of glitches and slowness. " [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269675) JB James B. Tech > "overall its good its a good product and it is always being update" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6451036) KS Kiera S. Medical Director, Psychiatrist > "We cannot get labs to show up in the lab section because we use labcorp, so we have to upload them in documents and it is cumbersome." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3843511) [View Reviews](https://www.capterra.com/p/180899/Alleva/reviews/) ## User interface [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) 4.40 (453) [Alleva](https://www.capterra.com/p/180899/Alleva/) 4.47 (282) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Epic 15/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/122278/EpicCare-EMR/#features) Alleva Top features 36/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/180899/Alleva/#features) ### Recognition Epic is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to Alleva ### Deployment & support Epic Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Alleva Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Epic - By Epic Systems - Located in United States - Founded in 1979 Alleva - By Alleva - Located in United States - Founded in 2017 ## Popular Comparisons [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Contact vendor for pricing Price $49/month 4.4 Features 4.2 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122278-136876/EpicCare-EMR-vs-Pediatric-Therapy-EMR) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Contact vendor for pricing Price $49/month 4.4 Features 4.2 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/136876-180899/Pediatric-Therapy-EMR-vs-Alleva) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.4 Features 4.3 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122278-195467/EpicCare-EMR-vs-Care-Patron) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.4 Features 4.3 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/180899-195467/Alleva-vs-Care-Patron) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122278-124590/EpicCare-EMR-vs-EMA) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 3.8 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129169-180899/Tebra-vs-Alleva) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 3.8 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/122278-129169/EpicCare-EMR-vs-Tebra) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.8 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-180899/EHR-YOUR-WAY-vs-Alleva) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 3.8 4.1 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/98735-122278/athenaOne-vs-EpicCare-EMR) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (505)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 4.4 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/178984-180899/Jane-App-vs-Alleva) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (505)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 4.4 Features 4.6 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/122278-178984/EpicCare-EMR-vs-Jane-App) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124590-180899/EMA-vs-Alleva)