# Compare Epic vs Carepatron 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Epic and Carepatron based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/122278-195467/EpicCare-EMR-vs-Care-Patron --- # Epic vs Carepatron Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: EpicCarepatron2/4 selected [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.4 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.4 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) [## Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.4 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.4 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [453 reviews](#user-reviews) Positive 400 Neutral 33 Negative 20 [## Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.4 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.3 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment LM SG Based on [858 reviews](#user-reviews) Positive 768 Neutral 72 Negative 18 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,174 reviews from electronic medical records software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 74%Fit Missing features Feature ratings HIPAA Compliant 4.9 Patient Records Management 4.5 Charting 4.6 Patient Scheduling 4.6 Document Management NA 88%Fit High performer Feature ratings HIPAA Compliant 4.8 Patient Records Management 4.6 Charting 4.4 Patient Scheduling 4.7 Document Management 4.4 User satisfaction User satisfaction 4.4 User reviews[453](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) Ease of use 4.1 Functionality 4.4 Value for money 4.1 Customer support 4.2 User satisfaction 4.4 User reviews[858](https://www.capterra.com/p/195467/Care-Patron/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.6 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Epic serves hospitals, medical organizations, clinics, independent practices, academic centers, health providers, and specialty groups. Best for Therapists, counselors, health coaches, mental health professionals, nurses, general practitioners, physical therapists, psychiatrists, psychologists, social workers, dietitians, and chiropractors. ## User reviews Pros & cons TW Tabatha W. Supervising Nurse > "Its robust features, strong data management, and wide adoption across healthcare organizations make it a valuable..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7127835) EH Elizabeth H. Myself > "It is the software that Boston Children's Hospital uses for their portal. Whenever a message is posted in the..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7066633) AA Ashlyn A. Head Athletic Trainer > "Epic is a system that makes medical documentation across many healthcare areas easy to collaborate and communicate..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7086417) ME Madison E. Quality Improvement Consulting > "If there is ever a technical issue, this can cause a major problem for patients and staff regarding information on..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7062941) Carlie R. Patient and user > "Easy interface to navigate very user friendly , wonderful for organizing and documenting different aspects of a..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7095819) KB Kathleen B. Patient Services Coordinator > "the overall interface can be clunky and have a lot of button pressing just to get to one thing (ie. booking..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6797836) VR Verified Reviewer QA > "It streamlines clinical workflows and helps staff stay organized and efficient." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572) KA Kimberly A. Pharmacist > "Login is a maze, pages stack too long, and searching past records means scroll-scroll-click-click." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6814037) SF Sarah F. Medical Assistant > "I like most about epic that you can customize your DAR report and your screen for the log-in, and background!" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6816768) VR Verified Reviewer Student Practical Nurse > "It is not made for small organization due to high cost." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7072412) LW Lisa W. Patient Representative > "Using an electronic medical record program helped a lot with losing patient charts and other information, along..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6865405) GM Geena M. Patient Ambassador > "The system lags when connecting information to external systems like food and nutrition for example in regard to..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6557527) VR Verified Reviewer QA > "Epic stands out for its intuitive interface and fast performance. Despite being a feature-rich platform, it’s..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572) Amber L. Owner > "Overall, I dislike the idea of having my information stored by 3rd parties, but so far I haven't had any issues." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7083148) SD Smruti D. Research Assistant > "It is a widely adopted EHR system across many healthcare organizations within USA, so exchanging data becomes a..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6851778) JR John R. Abstractor > "Poorly implemented customizations sometimes lead to inefficiencies such as difficulty in filtering or organization..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270) Christine B. Pilates transformation expert > "Overall: good! Once patients are logged in, navigating the system is easy: adding data, contacting doctors." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7120732) ST Shirley T. Professional Development Leader > "The clinical and technical process can be quite time consuming." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7054073) RB Rebecca B. RN > "It benefits the patients to have all documentation in one platform to provide the best patient care." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7018662) EF Ella F. Program Coordinator > "At the time we did not have full Epic cape abilities so I was not able to see patients charts in Epic" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6592868) VR Verified Reviewer QA > "Overall, Epic is a powerful and reliable EHR system that delivers on performance and usability." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572) ML Mary L. Learner > "Data entry burden can contribute to clinician burnout." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6802670) AC Alyssa C. manager > "I like how everything is included in epic, and other places use it so it is easy to see other records." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7139189) LB Lauren B. Occupational therapist > "Hard to remember all of the .phrases to insert personalalized templates" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6582412) VR Verified Reviewer physician > "I am a fan and overall, it is an amazing emr that supports everything a provider could want, it is so well..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6874633) JR John R. Abstractor > "While Epic is highly customizable, this can also be a downside." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270) JR John R. Abstractor > "As a chart reviewer, I appreciate Epic for its detailed patient data, seamless workflows and organized data layout." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270) AS Ashley S. Social Work > "There are so many things in EPIC that I am unfamiliar with because I only use certain features." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6581089) DT Diana T. Clinical Office Manager > "My overall experience I have used Epic in a hospital setting and is very user friendly, easy to navigate and clear..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7079895) MC Meg C. Clinical Associate > "Information is not as streamlined as it could be. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6778235) TW Tabatha W. Supervising Nurse > "What I liked most about Epic is how comprehensive and integrated the platform is." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7127835) SK Shawnalee K. Billing Admin > "Very expensive because it is used in such a large capacity." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6754340) DM Danielle M. Revenue cycle manager > "Great for billing payers" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7053240) SH Sonia H. Office Manager > "This would make thing very difficult." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6846340) JS Jonathan S. Interpreter > "The more i use it the more i discover great features to manage patients information." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6859241) VR Verified Reviewer MSW > "Sometimes I find that using epic on the computer in the office is daunting because of the many pages you have to..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___5010689) JM Jessieah M. Patient Specialist > "There is a ease of access for providers, making it easier to access patient records." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6822963) EH Elizabeth H. Physician > "Major complaint- When I came back from my lunch break at 1:00 after seeing patients all morning, Epic had disabled..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5063112) AF Alicia F. CNA > "Epic allows me to communicate for e-prescriptions." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6563992) KL Katherine L. Receptionist > "It's way too easy to get stuck on a page because of an "error" we can't fix and the new "bookit" is making..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810) LD Laura D. Medical coder > "Epic is extremely user friendly, allowing all medical records to be accessed on one place, in a format that is easy..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6546730) RM Roxanne M. RN > "At times the system would stall, or sometime document could not be printed." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5084175) SC Scott C. Operations Manager > "I have a positive experience with Epic tracking revenue cycle KPIs for a large healthcare organization." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6639262) EH Elizabeth H. Physician > "I had received a warning that my password was going to expire in 1 day when I logged in this morning but did not..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5063112) SD Smruti D. Research Assistant > "The new addition of AI assistant is a very nice feature and helpful." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6851778) KL Katherine L. Receptionist > "Insurance information gets twisted and information often doesn't get sent to Caretracker." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810) LL LaWanda L. Patient coordinator > "The integration of multiple practices made it easy to gather information about patients." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6794211) LM Linnie M. Nurse Practitioner > "They change things that just add additional clicks with no actual benefit to the change." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4963874) SF Sarah F. Medical Assistant > "I love how detailed it is and how secure it is for us in the medical field" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6816768) AE Aiya E. Research Coordinator > "I do not particularly like that there is no user guide to show all the features EpicCare offers." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6220756) CW Colin W. Senior Desktop Support Technician > "Overall it's a good application, though sometimes with Citrix it can be hard to launch, but that's a Citrix issue." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6493221) BP Ben P. Pharmacy Tech > "I thought the scheduling aspect of EpicCare was a little cumbersome." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6223642) RN Rachael N. Occupational Therapy Student > "I am able to get my documentation done and I feel good about it." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6819623) AM Ash M. Insurance Verification > "Difficult and frustrating, as it delays care and charting when it goes down or causes issues due to lack of..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3796799) AH Amber H. coding and billing > "Epic makes it impossible to miss anything during the charge capture phase." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6371427) KL Katherine L. Receptionist > "There was absolutely no reason to change scheduling and "bookit" is a very unprofessional sounding name." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810) SC Scott C. Operations Manager > "It is easy to access real-time clinical and financial data in one system. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6639262) KV Kristen V. Physical therapist > "There is a fair amount of redundancy and vastness to this product, making it difficult to learn all of the possible..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3730400) RN Rachael N. Occupational Therapy Student > "The dot phrases are amazing." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6819623) TW Terence W. Consultant > "Reported a simple problem 5 times - took 5 hours and still not resolved" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___6065541) DM Danielle M. Revenue cycle manager > "Great customer support also." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7053240) AE Aiya E. Research Coordinator > "It is difficult finding those tools and learning how to best use them without guidance." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6220756) VR Verified Reviewer Student Practical Nurse > "It works really well after training." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7072412) AA Aaron A. Physician > "Difficult to learn, steep learning curve, too many clicks often to complete a task, buttons not placed in logical..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3641992) MC Marissa C. Medical Secretary > "Epic is very user friendly, there is multiple ways to access applications and tabs." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6358203) AL Asghar L. Physician > "From a patient care stand-point, it is terrible at best. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4852196) VR Verified Reviewer Executive Director > "Easy to use." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7067510) JP Julie P. Psychotherapist > "There are so many tabs and tool bars which makes it difficult to find things at times." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4022722) CM Cynthia M. Physical Therapist > "Can see other medical charts, used widely in Chicago so more convenient." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6769633) BP Benjamin P. Physician > "Worst system I’ve used for documenting notes and workflow." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4487359) CE Crystal E. Phlebotomist > "My overall experience with Epic has honestly not been a bad one at all and even with the bugs I would still..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6885045) JD Jessica D. Manager > "It is a very expensive software, and may not be reasonable for a single provider or very small, healthcare..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4418349) SK Shawnalee K. Billing Admin > "For serving a hospital of over 1,000 employees, it worked well." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6754340) BH Bei H. Physician > "There were no epic super users nearby. Because orders were built incorrectly, a pharmacist could change an order of..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___3499583) TB Tiaria B. Admitting Specialist - Patient Scheduler > "What I like most about Epic is that it has so many integrations." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6701344) OK Omar K. VP of Operations > "When transitioning to an outpatient setting can be pricey" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4421926) LD Laura D. Medical coder > "Very modernized and user friendly compared to other outdated medical record platforms." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6546730) CD Christina D. Business Office Manager > "There are just certain processes or functions that EPIC will not let you customize because it is a core process..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___2890897) SK Samantha K. Front Desk Administrator > "I do like the fact that all information is in one dashboard." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6576855) JN Jennifer N. RN Patient Care Coordinator > "I don’t like the frequent updates that change how things look. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___3757084) [View Reviews](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) LM Logan M. Clinic Director > "Carepatron makes it easy for us to deliver high quality assessment, counselling, and therapy services by automating the bulk of admin, from schedule and appointment management to..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117936) MT Megan T. Owner > "Automatic return to weekly calendar (no matter the setting), when scheduling clients - it seems as there are a lot of selections to click before confirmation, and creating a document..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115354) SG Shea G. Counselor > "CarePatron allows me to securely store notes, schedule appointments, manage private pay patient fee collection, and more, from a single platform that's mostly intuitive to use." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118585) IK Inge K. Counsellor > "Not as intuitive as the leading platform in Canada when it comes to setting up how clients view calendar availability/scheduling, but I’m still learning this. When creating templates..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7127463) VS VANESSA S. CEO > "The system is user-friendly, supports my workflow as a guardian and conservator, and allows me to maintain organized and compliant records for my clients." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115325) JC Jo C. Practice Manager > "there is no capacity to alter introductory letter (to use local language greetings etc) unless through workflow...but workflow doesn't allow different intake options so again, it has..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115840) JC Jennifer C. Independent Contractor > "It is a money saver and over all it is good for note taking, the ability for my clients to book easily, it creates unique codes to meet for each session." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338) NM Nushka M. Clinical Psychologist > "The video-call platform needs serious fixes - 70% of the time I can't see clients waiting in the room, or they have troubles being let in the call, this is a waste of clinical time..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117923) GH Gillian H. Founder and Program Director > "CarePatron offers unusually strong value for clinicians by combining scheduling, documentation, telehealth, billing, and secure client communication into a single, streamlined..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117340) NN Natalie N. Licensed Clinical Social Work > "Carepatron doesn't feel like a program that was created for therapists to use. When a client or potential client fills out paperwork, it doesn't automatically update personal..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7126038) DW Daniel W. Owner > "It offers a user-friendly interface, streamlined workflows, and practical tools that make managing clients, notes, and scheduling far more efficient." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120359) AS Amanda S. Pediatric Occupational Therapist > "Additionally, the signature feature could be improved—it does not save my signature, so I have to re-enter it for each client, which becomes repetitive and time-consuming." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122161) LG LUDIVINA G. Administrator > "I truly enjoy Carepatron and it essentially has really helped my agency to keep records of clients in one place and it allows clients to log in as well and keep up with their care." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120415) MM Moises M. Speech therapist > "Also my calendar/appointments dont display my properly on the mobile app, when the appointments are displayed on my computer." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117865) BJ Barry J. Therapist > "Scheduling & Reminders – Built-in scheduling features with automated text and email reminders help reduce no-shows and keep your calendar organized." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118034) KB Kate B. Clinical Psychologist > "Also that there's no way to automate scoring of questionnaires, and some automated reminders cannot be modified as far as I can tell." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122465) CH Caroline H. Psychotherapist > "Also, the ability to use the mobile or desktop option makes it more desirable, as well as the opportunity to be able to sync your Carepatron calendar to your Google calendar." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069) JC Jennifer C. Independent Contractor > "I work in a group practice and it doesn't have the technology to say book with me directly, which can be confusing for clients, who then find themselves booked with other clinicians..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338) TH Tina H. SLP > "I’ve had a good enough experience that I’ve already referred two colleagues to start using it as well, which speaks to the value I see in the platform. While there are still areas..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159) TW Taylor W. Owner and President > "I wish there was a an option to hold a virtual appointment with a window to take notes at the same time versus opening another tab which can cause some issues." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121623) KV Krishna V. Owner and founder > "I also find myself having to regularly clear cookies and cache to keep things running smoothly, and even then, I occasionally encounter errors like “something isn’t right.” Despite..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115311) KC Kathleen C. Counsellor > "it maybe asks them to log in when they click on the carepatron video link so sometimes i have to switch to google meet to accomodate them, but i don't experience their side of things..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117882) AD Amy D. Genetic Counselor > "I really enjoy the flexibility and customization abilities for setting up different services and availability, and my clients have had good booking experiences as a result." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122369) TT Teresa T. Licensed Professional Counselor > "I dont like that all my emails appear there rather than just e ails from clients forcing me to either have no link to email or a paid version due to volume of spam email i receive. " [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115374) JC Jessica C. Clinician > "There are a large number of forms, assessments, templates, etc, that are easy to customize for my practice. Or I can easily upload my own forms, which Carepatron formats for me. " [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668) SB Sabrina B. CCS Administrator > "At this time, we do not need features like billing or appointment reminders, so the cost feels high relative to our needs." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117871) JG Jesus G. Case worker > "I like how it makes scheduling simple, and all the worksheets and different forms it has; they help me handle my patients more effectively and with ease." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122621) AF Aaron F. APRN > "Unable to auto bill When on a support call, the person was unfamiliar with how to set up the e-prescribe system or if it was capable to prescribe compounding medication." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124585) CH Caroline H. Psychotherapist > "Another invaluable feature is the possibility to transcribe client notes which can be stored chronologically on the system." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069) TD Tanya D. Mental health, counselling, psychotherapy > "One limitation is the lack of real-time support—assistance is primarily handled through email, which can be inconvenient when something urgent comes up." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115720) DH Diana H. supervisor > "It makes appointment scheduling, reminders, and patient record management simple and efficient, helping streamline daily operations." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120899) VR Verified Reviewer Owner and Clinician > "The 1 GB free account is misrepresented. Once you hit the 1 GB you lose access to EVERYTHING unless you pay for the upgrade." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7141570) AS Amanda S. Pediatric Occupational Therapist > "Sharing documents, sending intake forms, and keeping everything organized in one place has streamlined my workflow significantly." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122161) RC Ruby C. Occupational Therapist Owner > "I also find it inconvenient that I have to create a separate profile for parents instead of having all relevant information under one unified family profile." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231) AE Aly E. Owner > "The value for money is nice as there are templates for notes and paperwork, AI, video conferencing, and it's streamlined." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116691) NV Nadine V. Counsellor > "There is a lack of customisation with some of the workflow and there were some glitches depending on the browser as well." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119006) RC Raechel C. CEO Marriage and Family Therapist > "I felt like the notes features, customizability and now having integrated insurance and Ai make CarePatron a top of the line platform." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116321) NL Nicole L. Physiotherapist > "For some reason, the method of sending out fillable intake forms for patients to complete doesn't seem to work smoothly." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401) JC Jessica C. Clinician > "The best feature is the AI assistant - I can get answers to any questions in real time, and the answers are detailed and easy to follow to fix whatever issue I am stuck on. " [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668) DK Donna K. Physical Therapist > "Constantly needs refreshing to be updated and does not indicate if no longer saving (so sometimes causes changes on notes not to be saved while updating." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115818) BA Brian A. Staff Counselor > "Having a quick and easy way to access these materials for clients has made my job much easier. Plus the incredible talent of the community shines through with the ability to share..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117996) TH Tina H. SLP > "As a pediatric therapist, I often have to manually adjust names in emails, which can be time-consuming and less efficient." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159) KH Kelly H. Licensed Therapist > "On my desktop, I have the app, so I don't have to worry about toggling between browsers/tabs when working on other things simultaneously, as it has it's own window and place on my..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118163) ME Mary E. Therapist > "I also am not a big fan of the billing system mostly because there is not autopay feature and my clients have had trouble navigating it." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118133) AC Alli C. Occupational Therapist > "Being able to do HiPPA video calls, have clients manage their own appointments, and utilize transcribing/AI makes it totally worth the money." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609) PP Persefoni P. Psychologist > "cannot customize the messages to the clients: send invoices, reminders, etc." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115364) DE Danielle E. Therapist > "I enjoy the wide variety of client record templates and note templates that you can use and customize to your needs." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115332) MC Miriam C. Coach > "I am unable to send different forms for different services when a client books a service." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115751) SC Sam C. Music Therapist, Board-Certified > "overall, it is a great free option for EHR, combining tools together like zoom, calendars, and billing in one spot." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120170) NL Nicole L. Physiotherapist > "I can send the forms but there always seem to be some errors or miscommunication in how the patient can respond/input their data." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401) DP Devon P. Therapist > "It allows me to tailor the platform to my specific clinical needs without the overhead of more complex systems." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118765) CH Caroline H. Psychotherapist > "It also seems to require the page being refreshed quite frequently & clients reminders usually thought to be misrecognised as a likely scam." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069) JT Jaya T. administrator > "For the price, you get a surprising amount of functionality — documentation, scheduling, client management, and AI Scribe all in one place." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121909) SK Scott K. Speech Pathologist > "The only negatives would be the limited cloud storage and no automatic email reminders for appointments." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115297) NR Nicola R. Counsellor and Clinical Supervisor > "I am able to easily create templates for notes, electronic consent forms, emails etc." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115691) RC Ruby C. Occupational Therapist Owner > "The claims submission feature is not very user-friendly, which makes billing more cumbersome than it should be." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231) JM Jessica M. Clinical Psychologist > "The booking system and reminders are automated and eliminate unnecessary admin work so I can focus more on the clinical work." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118995) RC Reyenne C. Speech-Language Pathologist > "There is still a lot that is unclear about how relationships work with this and what is best in the system (like using the same email, phone number, etc.)." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122647) HD Heather D. Psychotherapist > "I have also enjoyed that I can access Carepatron from my phone as that has been helpful to be able to manage my appointments and patient records." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115418) SB Samantha B. CEO, Therapist > "My practice lost money daily for missed sessions due to non working links and patients could never sign in." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120440) HW Hannah W. Speech Language Pathologist > "I really like that Carepatron is a one stop shop for all my needs including billing, documentation, scheduling, etc." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118017) AM Amy M. Mental Health Therapist > "I did not have good luck with the video platform and went back to using Doximity after comparing and contrasting with my clients we made this joint agreement." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116325) RU Roxana U. Therapist > "I like that CarePatron has a lot of templates to use and different features for types of services as well as how easy it is to send documents through the portals." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115377) KP Kassandra P. LMFT > "It was not functional for my therapy practice as you could not have a multiple client account for families or couples." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117893) JG Jesus G. Case worker > "Booking appointments is smooth, and it allows me to send reminders to my staff and clients." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122621) FE Frieda E. Audiologist > "It's a shame I can't set up reminders automatically to be send out for customer birthdays and when it's flow up time." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115305) AF Alecia F. License Professional Counseling > "It provides a free library of forms that can be accessed and modified to tailor your own needs." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115590) MF Matt F. Owner and Practitioner > "I do wish I could organize my documentation and intake forms differently instead of the current work flow." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117885) JEB John-Eduard B. CEO > "The load of sending intake documents is relieved as well and I can download the documents from Carepatron to the clients' files." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120789) AC Alli C. Occupational Therapist > "I can't change the templates for emails that go out with invoices or appointments." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609) LT Libby T. PT Owner > "I enjoy the appointment reminders, the client relationship tags and the customizability of the templates. " [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115432) RC Ruby C. Occupational Therapist Owner > "few workflow limitations that make documentation and administrative tasks more time-consuming than they need to be." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231) EC Emily C. Counsellor > "There are some aspects, like the video call option and synching calendars that I haven't tried yet, but I think these will also be useful." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117962) ES Emily S. Therapist > "More concerning, we’ve experienced multiple outages—including during telehealth sessions—which is extremely frustrating and unprofessional when working with clients." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115436) HM Hannah M. Chief Clinical Officer > "I also appreciate the platform’s accessibility for both clinicians and clients, which supports engagement and reduces administrative burden." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121366) PD Patti D. Scheduling, intakes, invoicing and accepting payments > "The invoicing and accepting payments is not as clear as the app that we were previously using." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118028) KL Kai L. Youth Development Lead > "CarePatron is an excellent software that has made management, client engagement, and appointment reminders easier than ever before!" [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118759) EH Ella H. Speech therapist > "Some features that I have technical issues to make changes e.g., the visit signature." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115581) JG JUSTINE G. Counsellor > "I like the automated workflows such as client reminders and sending intake forms." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120358) HR Haley R. registrar > "It often made navigating the platform feel disjointed and slow, which disrupted my workflow." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7125411) [View Reviews](https://www.capterra.com/p/195467/Care-Patron/reviews/) ## User interface [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) 4.40 (453) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) 4.43 (858) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Epic 15/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/122278/EpicCare-EMR/#features) Carepatron Top features 29/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/195467/Care-Patron/#features) ### Recognition Epic is recognized as a top-rated tool in 5 Capterra Shortlist reports Carepatron is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Epic Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Carepatron Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Epic - By Epic Systems - Located in United States - Founded in 1979 Carepatron - By Carepatron - Located in New Zealand - Founded in 2019 ## Popular Comparisons [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Contact vendor for pricing Price $49/month 4.4 Features 4.2 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122278-136876/EpicCare-EMR-vs-Pediatric-Therapy-EMR) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $0 Price Contact vendor for pricing 4.3 Features 4.8 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-195467/EHR-YOUR-WAY-vs-Care-Patron) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122278-124590/EpicCare-EMR-vs-EMA) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) $0 Price $49/month 4.3 Features 4.3 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130710-195467/SimplePractice-vs-Care-Patron) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122278-180899/EpicCare-EMR-vs-Alleva) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) $0 Price $29/month 4.3 Features 4.1 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/130400-195467/TheraNest-Mental-Health-vs-Care-Patron) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 3.8 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/122278-129169/EpicCare-EMR-vs-Tebra) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/) $0 Price $49.95/month 4.3 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/124769-195467/CounSol-com-vs-Care-Patron) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 3.8 4.1 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/98735-122278/athenaOne-vs-EpicCare-EMR) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (505)](https://www.capterra.com/p/178984/Jane-App/reviews/) $0 Price $54/month 4.3 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/178984-195467/Jane-App-vs-Care-Patron) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (505)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 4.4 Features 4.6 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/122278-178984/EpicCare-EMR-vs-Jane-App) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $0 Price Contact vendor for pricing 4.3 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/180899-195467/Alleva-vs-Care-Patron)