---
title: "uAttend Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about uAttend Software - reviews, pricing plans, popular comparisons to other Time Clock products and more."
source_url: "https://www.capterra.com/p/126444/uAttend/"
page_type: "product"
language: "en"
---

# 

 uAttend Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

uAttend

## What is uAttend?

uAttend integrates easy-to-use cloud software with its time clocks to provide businesses efficient, accurate, and streamlined time and attendance tracking with a payroll feature available. Every uAttend time clock is cloud-connected and supports a variety of punch options including fingerprint, voice control, PIN, RFID, mobile app, and web. Alternatively, the uAttend cloud can be used on its own to provide the same automation without a time clock.

## What is uAttend used for?

[Time Clock](https://www.capterra.com/time-clock-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/)[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)

Overall rating

Based on 456 user reviews

Reviews sentiment

Positive

91%

Neutral

7%

Negative

2%

Pros & cons

Prompt and knowledgeable support team

Comprehensive employee attendance monitoring

Frequent technical and connectivity problems

Unreliable fingerprint scanning experience

Starting price

$29

Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Rating Breakdown

4.5

+−

Features4.3

Value for Money4.5

Ease of Use4.5

Customer Service4.7

Rating Breakdown

4.5

Features4.3

Value for Money4.5

Ease of Use4.5

Customer Service4.7

## uAttend Reviewers Verdict

Updated September 2026

AI summary

-   uAttend is a practical choice for small businesses and office managers seeking straightforward time tracking and attendance management.
-   Users appreciate its reliable employee time tracking, accessible chat support, and a feature set adaptable to basic company needs.
-   It delivers value by simplifying daily attendance monitoring and supporting easier payroll preparation.
-   Buyers may need to accept some trade-offs with occasional technical issues, limitations in clocking options, and challenges with manual time edits or payroll integration.
-   It fits teams focused on core timekeeping, but may be less ideal for complex payroll needs or organizations requiring highly customizable workflows.

## uAttend alternatives

Highest Rated

[4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (1,131)](https://www.capterra.com/p/134003/Buddy-Punch/reviews/)

Starting price

$4.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/126444/uAttend/alternatives/)

## FAQs about uAttend

Overview

### What problems does uAttend solve?

uAttend solves inaccurate timekeeping, payroll prep bottlenecks, and poor visibility into who is working, where, and on which job or department. It helps small businesses, office managers, HR teams, supervisors, and multi-location field operations track punches, PTO, missed time entries, and location-based attendance without cumbersome setup.

Answer based on 231 reviews

Overview

### Which roles and teams benefit most from uAttend?

uAttend is most used by office managers, HR and administrative teams, operations leaders, and small-business executives. These roles rely on it to track employee hours, manage attendance, streamline payroll preparation, monitor labor costs, and maintain accurate time records across daily scheduling, compliance, and workforce oversight workflows.

Answer based on 451 reviews

Overview

### What company size and industries is uAttend built for?

uAttend is built mainly for small businesses, which make up 93% of reviewers, with construction the top industry at 7%. It supports any size business, but reviewer use is concentrated among small teams, with limited midsize adoption at 5% and enterprise use at 2%, plus demand in health, wellness and fitness and hospitality.

Answer based on 456 reviews

Features and Usability

### What are the key features of uAttend?

uAttend includes core time and attendance features like clock in/out, employee time tracking, timesheet management, payroll reporting, and PTO or leave tracking. Differentiating features include biometric recognition, mobile app punching, GPS and geofencing controls, plus real-time notifications and dashboards for monitoring who is in, out, and where.

Answer based on 221 reviews

Pricing

### How much does it cost and what fees or limitations are included?

uAttend starts at $29/month for 1–9 employees, then $49 for 10–19, $89 for 20–49, $145 for 50–99, and $195 for 100+ employees. Reviewers often call it affordable and straightforward, but some cite rising monthly fees, hardware costs, paid second administrators, and limits around auditing and timecard controls.

Answer based on 47 reviews

Integrations

### Which third-party tools and platforms does uAttend integrate with?

uAttend integrates with ADP GlobalView Payroll, APS Payroll, and QuickBooks Online Advanced. Payroll is the main integration category reflected here, with reviewer mentions confirming ADP GlobalView Payroll and APS Payroll, while the official catalog also lists QuickBooks Online Advanced for accounting and payroll-related data workflows.

Answer based on 20 reviews

Getting Started and Support

### What training and onboarding options does uAttend offer?

uAttend provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided training, while documentation and videos offer self-paced reference material for setup steps, feature review, and ongoing learning.

Answer based on 7 reviews

Getting Started and Support

### What customer support options does uAttend offer, and how do users rate the experience?

uAttend offers email/help desk, phone support, and chat. Users often describe support as friendly, knowledgeable, and quick to resolve setup, payroll, and connectivity issues, with step-by-step guidance. Some reviewers report slower callbacks, occasional difficulty reaching phone support, and frustration when recurring issues or feature requests remain unresolved.

Answer based on 112 reviews

Security

### How does uAttend handle data security and access control?

uAttend uses password-protected access, optional two-factor authentication, supervisor and administrator roles, and fingerprint clock-ins on supported devices. Reviewers describe it as secure and intuitive, but note limited admin controls, weak auditability, broad supervisor permissions, occasional password-reset issues, and concerns about outdated TLS protocols and inconsistent biometric hardware.

Answer based on 15 reviews

## Pros and Cons

Prompt and knowledgeable support team

94% positive reviews out of 100

Most reviewers indicate customer support responds quickly, provides clear guidance, and resolves problems efficiently.

Frequent technical and connectivity problems

51% negative reviews out of 65

Some reviewers report bugs and issues, including connectivity errors, system freezes, and recurring hardware malfunctions.

Suzanne W.

HR, 11 - 50 employees.

"This caused some issues because our pay week cut off at midnight each Saturday."

Comprehensive employee attendance monitoring

95% positive reviews out of 43

Most reviewers find employee time tracking reliable, easy to use, and effective for monitoring attendance.

Baila R.

Administrative, 51 - 200 employees.

"It simplifies time tracking, reduces errors, and improves efficiency. While there are a few areas that could be expanded, it performs its core functions very well."

Unreliable fingerprint scanning experience

52% negative reviews out of 50

Some reviewers describe fingerprint recognition as inconsistent, requiring multiple attempts and causing user frustration.

CJ B.

Director of Customer Advocacy, 11 - 50 employees.

"The thumbprint scanner would sometimes not recognize our thumbprints."

Responsive live chat assistance

96% positive reviews out of 27

Most reviewers describe chat support as quick, accessible, and consistently helpful for resolving questions and issues.

Cumbersome manual time adjustments

78% negative reviews out of 37

Most reviewers find manual entry and editing difficult, time-consuming, and prone to errors or restrictions.

Tung L.

HR And Accounting Assistant, 51 - 200 employees.

"This caused frustration and annoyance from people while making the timekeepers to adjust the information on the portal."

## Features

AI summary

Based on 11,912 Time Clock reviews

Capterra data shows that buyers of Time Clock software rank the following features as their top priorities:

-   **Clock In/Out** (**66%** of reviewers rated this feature as critical)
-   **Employee Time Tracking** (**60%**)
-   **Timesheet Management** (**53%**)

uAttend supports all three features that reviewers rate as most important: **Clock In/Out**, **Employee Time Tracking**, and **Timesheet Management**. Together, these capabilities help businesses record work hours accurately, manage employee time more efficiently, and maintain organized timesheets, allowing teams to improve payroll accuracy and keep daily attendance records up to date.

Clock In/Out

4.3 (10)

100.00% of 10 reviewers that rated this feature as important or highly important

Track employees' arrival and departure timings for payroll purposes

Employee Time Tracking

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Track and measure time worked for employees

Timesheet Management

4.6 (43)

67.44% of 43 reviewers that rated this feature as important or highly important

Track the amount of time spent on a job or task

Mobile Access

4.6 (43)

55.81% of 43 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Employee Scheduling

4.0 (27)

22.22% of 27 reviewers that rated this feature as important or highly important

Assign working shifts or tasks to employees based on their availability

Online Time Clock

4.7 (43)

67.44% of 43 reviewers that rated this feature as important or highly important

Track/log the amount of time employees worked per job using a timer

uAttend 34 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage the process of evaluating documents or requests submitted for approval

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

Track billable hours and/or non-billable expenses for work performed

Track the list of items required to be billed/invoiced to clients

Facial or other physical recognition to confirm identity

Track employees' arrival and departure timings for payroll purposes

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Track employee schedules, availability, and performance across projects and tasks

Online portal where employees can access and track their own information

Assign working shifts or tasks to employees based on their availability

Track and measure time worked for employees

Virtual perimeter for a real-world geographic area

Manage and track employee attendance

Communicate using messages within the system

Access software remotely via mobile devices

Access the system via a mobile application

Track/log the amount of time employees worked per job using a timer

Track employee and task times using internet connection

Manage and record overtime hours for hourly employees

Clock in and out online or with a card

Receive data and information in real time

Active reporting of data and metrics

View and track pertinent metrics to find patterns and gain insights from data

Track and manage sick leave time

Track and manage employee's work hours to improve payroll accuracy

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Request, track, and manage time off requests and vacation time

Get Advice

We can help you find the software with the features you need.

Features

4.3 (455)

4.3

Based on 455 reviews

## Pricing

Value for money

4.5 (404)

[View pricing plan details](https://www.capterra.com/p/126444/uAttend/pricing/)

1-9 Employees

$29.00

Per Month

It includes:

-   Attendance Tracking
-   Employee Scheduling
-   Overtime Alerts
-   Geofencing
-   PTO Management
-   Payroll Exports
-   Department Transfer
-   Unlimited Customer Support
-   Unlimited Technical Support
-   Free Software Updates
-   Lifetime Data Storage
-   Lifetime Hardware Warranty

10-19 Employees

$49.00

Per Month

It includes:

-   Attendance Taking
-   Employee Scheduling
-   Overtime Alerts
-   Geofencing
-   PTO Management
-   Payroll Exports
-   Department Transfer
-   Unlimited Customer Support
-   Unlimited Technical Support
-   Free Software Updates
-   Lifetime Data Storage
-   Lifetime Hardware Warranty

20-49 Employees

$89.00

Per Month

It includes:

-   Attendance Tracking
-   Employee Scheduling
-   Overtime Alerts
-   Geofencing
-   PTO Management
-   Payroll Exports
-   Department Transfer
-   Unlimited Customer Support
-   Unlimited Technical Support
-   Free Software Updates
-   Lifetime Data Storage
-   Lifetime Hardware Warranty

50-99 Employees

$145.00

Per Month

It includes:

-   Attendance Tracking
-   Employee Scheduling
-   Overtime Alerts
-   Geofencing
-   PTO Management
-   Payroll Exports
-   Department Transfer
-   Unlimited Customer Support
-   Unlimited Technical Support
-   Free Software Updates
-   Lifetime Data Storage
-   Lifetime Hardware Warranty

100+ Employees

$195.00

Per Month

It includes:

-   Attendance Tracking
-   Employee Scheduling
-   Overtime Alerts
-   Geofencing
-   PTO Management
-   Payroll Exports
-   Department Transfer
-   Unlimited Customer Support
-   Unlimited Technical Support
-   Free Software Updates
-   Lifetime Data Storage
-   Lifetime Hardware Warranty

Value for money

4.5 (404)

4.5

Based on 404 reviews

## Integrations

[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

ADP GlobalView Payroll](https://www.capterra.com/p/209686/ADP-Globalview-Payroll/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (410)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (410)

4.7

Based on 410 reviews

## User reviews

Overall rating

4.5

Based on 456 reviews

Filter by rating

5(298)

4(116)

3(31)

2(8)

1(3)

Mentioned topic

Sorted by most recent

Marianne O.

Executive Director

Non-Profit Organization Management

### "Executive Director"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

April 23, 2026

Eh. It doesn't have a lot of simple features others have. I have not found the cheap cost to be worth it. We are looking at other options.

Pros

uattend is affordable, however, you pay for what you get. It does have a few features that we find nice as an organization.

Cons

It doesn't have a lot of simple features. We would like to copy the previous week for our salaried employees and it doesn't have that simple feature. Putting in automatic lunches for our salaried staff should be an option, but it isn't. I prefer DayForce.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TM

Tom M.

President

Automotive

### "President / Owner"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

March 19, 2026

I wish I did not buy this. It is difficult to use and is a huge waste of time to make it work. There other systems out there that work better.

Pros

I do not like it and the customer service is not the best. The people on the phone want to argue about how people should be paid.

Cons

The new update makes it more difficult to use. Also, it collects time to the hundredth of an hour and our payroll pays to the tenth of an hour. If I change it to a tenth of an hour, it rolls the time backward which means they get paid before they even get into the building. I spend time EVERY week making adjustments to the time to make it useable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JR

Jack R.

Accounting Specialist

Accounting

### "Easy Onboarding and Smooth Timecard Management"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 2, 2026

Pros

When onboarding new employees, the process is straightforward, and it’s easy for them to punch in their timecards right away. I can also review everything by pay period without any hassle. The overall speed is pretty good too, so there really aren’t any major issues.

Cons

When I download an individual employee’s timecard, it saves as an HTML file, which is pretty inconvenient. I’d prefer to download it as a PDF, but since that isn’t an option, I end up clicking Print each time and saving it as a PDF manually.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BR

Baila R.

Administrative

Religious Institutions

### "Reliable and Easy-to-Use Time Tracking Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 9, 2026

Overall, my experience with uAttend has been very positive. It simplifies time tracking, reduces errors, and improves efficiency. While there are a few areas that could be expanded, it performs its core functions very well.

Pros

uAttend is a reliable and user-friendly time tracking solution that works well for organizations that need accurate employee timekeeping without unnecessary complexity. The system is intuitive, secure, and saves a significant amount of administrative time.

Cons

Limited customization in reports and notifications No built-in payroll processing Some advanced features require higher-tier plans

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LB

Lorraine B.

Store Manager

Retail

### "H&W Capilano's 1 week review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

December 28, 2025

We’ve only been using this time clock for about a week, but based on my experience with multiple time-tracking systems in the customer service industry, I’m very impressed. Considering the price point, it’s fantastic and something I would definitely recommend.

Pros

The app is tech-friendly and very easy to follow. Everything is laid out clearly, which makes it simpler for staff to understand.

Cons

I’d like to be able to track my payroll totals if that option is available. I may have missed where this function is located. I also wanted to have the schedule to be accessible to the app.

Switched from

[Payworks](https://www.capterra.com/p/235453/Payworks/)

It's the most confusing product in the world. Customer service was non-existent. Lots of mistake were made by staff.

Alternatives considered

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)

Reasons for choosing uAttend

Price point is the number one issue. It was very expensive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SW

Suzanne W.

HR

Oil & Energy

### "An affordable solution if you have multiple locations and need an accurate timeclock"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 11, 2025

It was a good solution when we needed it. Our company has several remote sites, so we needed a way to be sure our employees showed up on site when they said they did.

Pros

It was a great solution when we needed fingerprint timeclocks. The added convenience of a PIN code was nice when someone had a bad fingerprint!

Cons

We run 24 hours/day, so when an employee would work 6pm-6am, the time would not cut off at midnight and move into the next day at 12:01am. In other words, all 12 hours would show on the night they clocked in, instead of 6 hours for the first day and 6 for the next. This caused some issues because our pay week cut off at midnight each Saturday.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RX

Rachel X.

Operation Manager

Apparel & Fashion

### "Easy to use "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 25, 2025

Pros

Easy to track hours and holidays. Easy to use features. Easy customer support chats. Affordable plans for fluctuating seasons. I like that I don’t have to use features that don’t apply to me.

Cons

Admins clock in too! Why can’t they have hours tracked the same way as employees? 2 Factor authentication, I wish there was an option to turn it off. I use a lot of devices.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Annette A.

OFFICE MANAGER

Wholesale

### "Uattent - Ease of Use. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 12, 2025

My overall experience with UATTEND is satisfactory. I would recommend this application for other small business's.

Pros

The convenience of time recording and timecard history. the ability to adjust and make notes as needed.

Cons

Sometimes the machine will not scan fingerprints causing employees to get upset.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CB

CJ B.

Director of Customer Advocacy

Health, Wellness and Fitness

### "Attend to Time-Tracking with uAttend"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 6, 2025

With the exception of the occasional app crash and biometric issues, uAttend generally worked well.

Pros

Easy to use, variety of features to adapt to your company's needs.

Cons

The mobile app sometimes crashed or did not load. The thumbprint scanner would sometimes not recognize our thumbprints.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

CHARLES C.

Workforce Manager

Health, Wellness and Fitness

### "Shortcomings of uAttend System"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

March 6, 2025

It basically serves our most essential need, but overall experience is anything but satisfactory.

Pros

Affordable pricing. Not much to say beyond the essential functionalities.

Cons

1\. different login windows cause confusion and login difficulties. (some ask for user ID, some as for email, if I am not mistaken). 2. we manage multiple accounts. when logging into another account, we are forced do a search or "find my account" first, which is uniquely incomprehensible, probably reflecting a very obsolete design or approach. 3. hard to find historic data. beyond certain time back, we have to reload page by page to retrieve the record. 4. structure and naming are not intuitive and user friendly. we use very minimal functions and still find it not easy to use. 5. We have approximately 260 staff, about 2% of their clocking fail everyday for some reason. 6. We have been using this portal for nearly a decade and have not seen much improvement made. 7. The clocking devices do work well with facial recognition and mistake employee's identity from time to time.

Reasons for choosing uAttend

Don't know because my predecessor picked it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/126444/uAttend/reviews/)

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