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Time Tracker by eBillity is a timekeeping and invoicing application designed for teams and individuals to streamline payroll and accounting. Mobile workers can track time from any device, anywhere.
RazorSync field management software serves small to medium businesses that provide field services in 85+ industries (electricians, plumbers, general contractors, pool services etc).
It does not only apply to your employees only yet it applies to other jobs like doctors and lawyers. This is a great benefit one can use.
TimeTracker's invoice functionality did not meet our needs and the inability to track which time entries were and were not billed was a massive administrative headache for us.
The fact that time can be tracked in real-time from the field, and not just when staff return to the office is very helpful for accurate time-keeping. The customer service offered is outstanding.
Therefore if the user is going to enter non billable time they will always get a confusing error message unless they go to the last item on the mobile app to toggle off billable first.
Great experience and customer support is a huge help if you do need help. They really know how to resolve it fast.
There is not a single thing that I dislike about this software.
It shows exact and reliable reports which help in compensation. Attendance Management is a very important part of the organisation and it smoothly maintains by this software.
I hate that you can't edit text after you submit hours.
The thing I have loved most about Razorsync is it is very customer friendly. So easy to use, and to understand.
We have messed with the days of look back). Also if you miss putting in certain information before you create...the information is lost and you have to start all over again.
It has been a great asset to to use this with out technicians. Again, we aren't using it to it's full capacity but hopefully will get to that soon.
No inventory tracking, no training videos, training received was inadequate, salesman knew more than the guy that trained me.
The search tool is very easy to use, I like that you can easily search for anything within the date base and its not just by name. I do like the layout overall, it has good user abilities.
The presentation format appears a bit unprofessional in my opinion. We have used it for some estimating, then re-type the information into another system for managing payments and job status.
We don't utilize all the capabilities of this software and it is still fantastic for us. Super flexible so you can almost always accomplish what is desired.
It seems to be a software issue not a user issue which is disappointing when that was one of the main reasons I wanted to use the program in the first place.
Lisa: Hi, I'm Lisa. I'm CEO of 3 Dog Write, and I would give a rating of Time Tracker of five out of five. So before, I wasn't using an actual software system; I was doing what a lot of small businesses or accidental entrepreneurs do, which was using an Excel spreadsheet, and I knew I had to level up with something that would save me time, and would have the reports and accuracy I needed to be able to share that with my clients. So one of the main reasons that I went with Time Tracker is a lot of my clients had been using it, and they gave their own testimonials as to why it worked for them, and then I did a little bit of research, and I saw that it wasn't just a one-off, that the reviews were very unanimous, that it was easy to use, that it was affordable, and that it gave me that professionalism in tracking time, and having reports so that I could share those with my clients. So it was very easy for me to bring it into my organization and to set up Time Tracker. I am the CEO. I'm the one who kind of runs all of those items. It was easy to integrate with QuickBooks. QuickBooks is what we use to bring in the client information into Time Tracker, and the tutorials and the help support within the software itself made setting up and getting used to using it very, very easy and intuitive. So if you're considering using Time Tracker, I want you to think about two different things: number one, if you track your time for your clients, it's an absolute must-have, but even if you don't necessarily track your time for your clients, you can use it in a different way, which is how I also used it, you can track your projects and how long it takes for you to complete a project. If you do a fee project-based model, sometimes you're not quite sure how much time actually is devoted to a certain task or a certain project, and you can actually break that down within the software itself so that you can understand how much time things take, and then you can do your pricing accordingly. Instead of trying to just guess how long something will take, you can look at historical data, and then you're able to really leverage the software under how much you should be charging, and how long you should be budgeting your time to do that project.
Felix L.: Hi, my name is Felix. I'm a chief of operations. I give RazorSync four out of five. And for more reviews, just click below. The biggest business problems I solve is obviously the scheduling of technicians that we have in different job sites and the quickness of being able to get to see them all in one place so we can properly allocate our resources. What I like the most about RazorSync is like I say, the fact that it easily shows you where is everybody and you're able to track all the stuff that any technician is doing, like the different aspects of the job, you can even track cost into it. And you can get an overlook of the different items that all the technicians are doing on a specific day or week or even month. So that saves a lot of time for planning purposes. For bigger job sites where you are doing different calls, it gets a bit tricky to be able to summarize the values through the whole project or the different hours spent on specific tasks. So that's a part that I will try to improve a little bit when you see the overall aspect of the job site at the end.
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