--- title: "ADP Workforce Now Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ADP Workforce Now Software - reviews, pricing plans, popular comparisons to other Time Tracking products and more." source_url: "https://www.capterra.com/p/155895/WorkforceNow/" page_type: "product" language: "en" --- # ADP Workforce Now Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ADP Workforce Now ## What is ADP Workforce Now? ADP Workforce Now is a cloud-based and AI-enables workforce management software that assists with human resources management, payroll, benefits, talent management, compliance, time & labor management, analytics & benchmarking. The fully integrated suite is built on a single database, which automates data synchronization across different components and helps users to minimize manual administrative tasks. The platform also integrates with other HR and business applications via the ADP Marketplace and APIs. ## What is ADP Workforce Now used for? [Payroll](https://www.capterra.com/payroll-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 7,274 user reviews Reviews sentiment Positive 88% Neutral 9% Negative 3% Pros & cons Comprehensive employee time management Detailed paycheck transparency Recurring technical glitches Slow and laggy user experience Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Compensation Management / 2026 - Direct Deposit Payroll / 2026 - Human Resources / 2026 - Onboarding / 2026 - PEO / 2026 - Performance Management System / 2026 - Talent Management / 2026 - Workforce Management / 2026 - Benefits Administration / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ADP Workforce Now?[Manage this product listing](https://www.g2.com/products/adp-workforce-now/claim_requests/new?auto=true) Rating Breakdown 4.4 +− Features4.3 Value for Money4.2 Ease of Use4.3 Customer Service4.2 Rating Breakdown 4.4 Features4.3 Value for Money4.2 Ease of Use4.3 Customer Service4.2 ## ADP Workforce Now Reviewers Verdict Updated September 2026 AI summary - ADP Workforce Now best suits organizations needing unified payroll, HR, and time tracking in a single system. - Its main advantage is bringing pay, benefits, tax documents, and employee records together for easier access and management. - It delivers day-to-day value by letting staff and administrators handle pay stubs, tax forms, and time tracking with less manual work. - Some key downsides are frequent password resets, occasional slow performance, technical glitches, and inconsistent phone support. - It fits companies with complex workforce needs but may feel cumbersome or excessive for simpler or smaller operations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ADP Workforce Now 4.4 (7,274) VS. [4.9 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price Contact vendor Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (7,235) Ease Of Use 4.8 (4,312) Value For Money 4.2 (4,934) Value For Money 4.7 (3,960) Customer Service 4.2 (5,242) Customer Service 4.7 (4,061) ## ADP Workforce Now alternatives Highest Rated [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.3 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/155895/WorkforceNow/alternatives/) ## FAQs about ADP Workforce Now Overview ### What problems does ADP Workforce Now solve? ADP Workforce Now solves disconnected payroll, time tracking, PTO, benefits, and employee records by centralizing them in one self-service system. It reduces manual timecard entry, paper pay stub requests, payroll errors, tax-season document chasing, and compliance headaches. HR teams, payroll administrators, managers, and employees benefit most. Answer based on 4138 reviews Overview ### Which roles and teams benefit most from ADP Workforce Now? ADP Workforce Now is most used by HR teams, payroll administrators, finance leaders, and business operations managers who need a unified system for employee records, payroll processing, benefits administration, recruiting, and compliance. Executives and owners use it for workforce visibility, reporting, and approvals, while office administrators streamline onboarding and day-to-day staff management. Answer based on 7164 reviews Overview ### What company size and industries is ADP Workforce Now built for? ADP Workforce Now is built mainly for small businesses, which make up 56% of reviewers, and it appears most often in hospital and health care at 6%. It serves organizations across nearly every industry managing HR, payroll, benefits, talent, time and labor, with additional use among midsize businesses at 25% and enterprises at 20%. Answer based on 7260 reviews Features and Usability ### What are the key features of ADP Workforce Now? ADP Workforce Now includes Core features for payroll management, tax filing, time tracking, employee self service, and reporting/analytics. Reviewers also highlight Differentiator-style breadth across benefits enrollment, PTO requests, direct deposit, document access, and mobile app access, with employee information and pay statements managed in one portal. Answer based on 1899 reviews Integrations ### Which third-party tools and platforms does ADP Workforce Now integrate with? ADP Workforce Now integrates with Microsoft Outlook, Okta, Oracle PeopleSoft, MakeShift, Wisely, Deputy, NetSuite, and ClearCompany. It also supports over 20 integrations across scheduling, payroll, accounting, and learning systems, including Absorb, SAP Concur, PlanSource, and QuickBooks Online Advanced. Answer based on 329 reviews Getting Started and Support ### How easy is it to onboard and train a team on ADP Workforce Now? ADP Workforce Now offers in-person training, live online sessions, webinars, documentation, and videos, plus in-app learning aids. Employees and basic end users often onboard quickly with minimal instruction, especially for time tracking and self-service. HR admins and payroll teams usually need more time and formal training, particularly for reporting, setup, and advanced modules. Answer based on 445 reviews Getting Started and Support ### What customer support options does ADP Workforce Now offer, and how do users rate the experience? ADP Workforce Now offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as helpful, friendly, and responsive, especially with dedicated representatives or payroll issues, but many also report long wait times, inconsistent answers across teams, and slower resolution for complex cases. Answer based on 1151 reviews Security ### How does ADP Workforce Now handle data security and access control? ADP Workforce Now uses two-factor authentication, password-protected access, MFA integrations, and configurable permission levels to protect payroll, tax, and HR data in a secure portal. Users can often reset passwords themselves, but reviewers say frequent password changes, lockouts, cumbersome recovery, and occasionally confusing security rights can hinder access. Answer based on 552 reviews Ease of use ### Is ADP Workforce Now easy to use? ADP Workforce Now works well for everyday payroll, time tracking, and employee self-service, with a generally easy learning path. Many managers, hourly staff, and HR teams find navigation clear after setup, though new admins may face a learning curve, extra clicks, and occasional mobile app or menu frustrations. Answer based on 1899 reviews ## Who uses ADP Workforce Now? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive employee time management 92% positive reviews out of 327 Most reviewers describe time tracking as convenient for monitoring hours, PTO, and benefits in one place. Keith B. Clinical Research Coordinator, 501 - 1,000 employees. "It has an app that makes it more convenient to track my time" Recurring technical glitches 70% negative reviews out of 784 Most reviewers indicate bugs and issues cause workflow disruptions, error messages, and difficulties correcting mistakes. Samantha Q. HR Manager, 1,001 - 5,000 employees. "Errors often took months and even years to correct, which has created frustration, extra work, and a lot of liability in late fees in penalties." Detailed paycheck transparency 91% positive reviews out of 288 Most reviewers find paycheck information clear, with breakdowns of earnings, deductions, and historical access. R. N. Marketing, 5,001 - 10,000 employees. "I like the way it presents your paycheck and the breakdown of what will be deducted." Slow and laggy user experience 80% negative reviews out of 315 Most reviewers describe performance and speed as slow, with laggy navigation, delayed loading, and occasional crashes. Chris J. Territory Sales Manager, 501 - 1,000 employees. "It worked the way I needed it to but the interface of the app was annoyingly slow and choppy." Easy diGital pay stub access 92% positive reviews out of 205 Most reviewers indicate pay stubs are easily accessible, downloadable, and organized for quick financial reference. Toma P. Supervisor, 11 - 50 employees. "What I liked about ADP was that it was simple enough to navigate to and access your pay stubs to check hours and deductions." Frequent password reset frustrations 88% negative reviews out of 276 Most reviewers report password management as difficult, citing frequent resets, complex requirements, and lockouts. Kristi B. Comms, 1,001 - 5,000 employees. "constantly have to reset my password-- it never recognizes my username (it's correct) and password (also correct) and I end up locking out and having to reset everything again." ## Features AI summary Based on 18,203 Time Tracking reviews Capterra data shows that buyers of payroll software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **Direct Deposit** (**58%**) - **Payroll Reporting** (**51%**) ADP Workforce Now supports all three features that reviewers rate most highly: **Payroll Management**, **Direct Deposit**, and **Payroll Reporting**. Combined, these capabilities help businesses process payroll accurately, pay employees on time through direct deposit, and track payroll data with clear reporting, allowing teams to manage payroll operations more efficiently and make informed decisions. Payroll Management 4.6 (1,176) 68.71% of 1176 reviewers that rated this feature as important or highly important You can manage all payroll tasks—tracking hours, pay, and deductions—on one platform. Some reviewers find it easy to access pay stubs, automate calculations, and retrieve past records, though a few mention the interface feels outdated or setup can be complex. Direct Deposit 4.8 (856) 69.39% of 856 reviewers that rated this feature as important or highly important With this capability, you can quickly set up, update, and split direct deposits into multiple accounts, ensuring timely, secure pay. Reviewers appreciate the convenience, reliability, and control, though some mention delays or verification steps can occasionally slow the process. Payroll Reporting 4.6 (806) 62.53% of 806 reviewers that rated this feature as important or highly important It gives you detailed, customizable payroll reports with visual breakdowns, helping you track pay, deductions, and hours. Reviewers appreciate the variety and clarity of reports, but some say finding the right report can be time-consuming or occasionally confusing. Tax Compliance 4.6 (656) 62.35% of 656 reviewers that rated this feature as important or highly important Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors W-2 Preparation 4.7 (717) 64.71% of 717 reviewers that rated this feature as important or highly important ADP Workforce Now offers digital W-2 access, letting you view, download, and print forms early for tax filing. Users think it saves time, is easy to use, and integrates with tax software, though a few mention rare access issues during software updates. Self Service Portal 4.5 (799) 64.33% of 799 reviewers that rated this feature as important or highly important This portal helps you independently access pay, benefits, and personal info, update details, and manage time off. Reviewers appreciate the 24/7 access and reduced HR workload, but some report occasional login difficulties or navigation issues. ADP Workforce Now 106 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Track 401(k) participant contributions and employer match Collect data and compile reports to stay in compliance with Affordable Care Act requirements Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Track, manage and store the applications of potential future members, customers or candidates Manage the process of evaluating documents or requests submitted for approval Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Automatically create schedules based on business needs or employee availability and qualifications Researching and validating a person's criminal, educational, job or financial records Use a dashboard to view benefits that are selected by employees or offered by employers Record employee's benefit plans and selections throughout career progression Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Record candidates' information such as role, professional qualifications, experiences, skills or attributes Proactive search for potential hires to fill current and future job openings and build talent pipelines Record interactions, notes, and developments with candidates Process of enhancing skills & experiences for continuous professional growth & advancement Print paychecks issued to confirm payment of wages or salary Track employees' arrival and departure timings for payroll purposes Manages compensation such as salary, bonus, and benefits processes, aligning with policies Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels Catalog, manage, and develop employee skill sets Track and manage adherence to policies for any service, product, process, or supplier Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Protect sensitive data for digital privacy With this capability, you can quickly set up, update, and split direct deposits into multiple accounts, ensuring timely, secure pay. Reviewers appreciate the convenience, reliability, and control, though some mention delays or verification steps can occasionally slow the process. Store, manage, and track all electronic documents in a centralized location Digital forms that are shared and accessed online Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Process of familiarizing new employees with the company, their position, and responsibilities Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Assign working shifts or tasks to employees based on their availability Gateway through which employees can access the system Track and measure time worked for employees Software specialized for accountants and accounting firms Designed for small businesses Establish measurable goals and objectives and track their progress over a specific period of time Compliant with HIPAA, which sets standards for sensitive patient data protection Automates core HR functions such as talent management, employee evaluation and learning management Document completed by employee to assist with career and personal development to reach short term and long term goals Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences Manage and track all job information and associated tasks Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Predict labor requirements based on past and present data/trends Facilitate training materials that help employees grow and progress in their positions Manage and track employee attendance Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies Access software remotely via mobile devices Access the system via a mobile application Pay employees in multiple countries using correct currencies and correct tax deduction amounts Pay employees in multiple states with correct tax deduction amounts in each Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Select benefits and provide information needed to participate in a benefit via an online portal Diagram that shows the structure of an organization and the relationships between parts Create orientation programs for new employees or students You can manage all payroll tasks—tracking hours, pay, and deductions—on one platform. Some reviewers find it easy to access pay stubs, automate calculations, and retrieve past records, though a few mention the interface feels outdated or setup can be complex. It gives you detailed, customizable payroll reports with visual breakdowns, helping you track pay, deductions, and hours. Reviewers appreciate the variety and clarity of reports, but some say finding the right report can be time-consuming or occasionally confusing. Peer/teammate feedback and review on individual's performance Evaluation process that provides feedback on an employee's job performance Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create, fill out, and send performance reviews to individual employees Analyze and gain insights into data in real-time Active reporting of data and metrics Tools to find, assess, and hire suitable candidates for a job within an organization Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Follow the progression of a task associated with performance reviews An individual's evaluation of his or her own strengths, weaknesses, and skills This portal helps you independently access pay, benefits, and personal info, update details, and manage time off. Reviewers appreciate the 24/7 access and reduced HR workload, but some report occasional login difficulties or navigation issues. Track and manage sick leave time Track employee skills, competencies, training & qualifications Planning, tracking and developing internal talent for future key position filling Integrate with Talent Managment software to better track learners progress and training sessions Create, manage and track all task activities and progression Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return Implementation of various strategies to manage tax obligations via planning and maintaining compliance Organizing a group of people to accomplish a task Addition of necessary external data, applications, tools, or features Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Track and manage employee time-off, vacation, and sick leave requests Tools that allow employees to request/schedule time off Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Track employee/learner's progression through training programs Request, track, and manage time off requests and vacation time Utilize third party services to cover unforeseen labor needs ADP Workforce Now offers digital W-2 access, letting you view, download, and print forms early for tax filing. Users think it saves time, is easy to use, and integrates with tax software, though a few mention rare access issues during software updates. Automatically subtract garnishments from wages SaaS, web-based, online deployment Assess skills, outcomes and results using preset metrics and averages Create, design and manage workflows for repetitive tasks A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. Features 4.3 (7,231) 4.3 Based on 7,231 reviews ## Pricing Value for money 4.2 (4934) [View pricing plan details](https://www.capterra.com/p/155895/WorkforceNow/pricing/) Select Custom Quote Available It includes: - Payroll & Tax - Enhanced HR Tools - Intelligent Self-service - Voice of the Employee - New Hire Onboarding - Digital Record Keeping Plus Custom Quote Available It includes: - Real-time processing - Benefits Administration Premium Custom Quote Available It includes: - Workforce Management Value for money 4.2 (4,934) 4.2 Based on 4,934 reviews ## Integrations [ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[ ClockShark](https://www.capterra.com/p/155467/ClockShark/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Sage Intacct](https://www.capterra.com/p/76/Intacct/)[ Absorb](https://www.capterra.com/p/61763/Absorb-LMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (5242) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (5,242) 4.2 Based on 5,242 reviews ## User reviews Overall rating 4.4 Based on 7,274 reviews Filter by rating 5(4237) 4(2172) 3(663) 2(136) 1(66) Mentioned topic Sorted by most recent Madeline-Michelle C. Management Real Estate ### "ADP Workforce Now: A Reliable Payroll and HR Solution That Makes Managing Employees Much Easier!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 22, 2026 ADP Workforce Now is a reliable platform that simplifies payroll HR tasks, and workforce management. Pros ADP Workforce Now makes payroll, time tracking, and employee management simple, efficient, and easy. Cons Some reports are difficult to customize, and customer support takes longer than expected to respond. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Manager Construction ### "Simple and reliable for everyday employee self-service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 22, 2026 As an employee, ADP Workforce Now makes the basics pay stubs, tax documents, PTO requests easy and reliable. It's not the flashiest interface, but it gets the job done without issues. A solid tool from the individual user side, even if some of the navigation could be more modern. Pros Easy to check pay stubs, W-2s, and PTO balances anytime without having to ask HR. The mobile app makes clocking in/out and requesting time off simple. Direct deposit and pay history are always accurate and easy to find. Notifications for pay day and benefits enrollment deadlines are helpful. Cons The interface feels a little dated and navigation isn't always intuitive, finding certain documents or older pay stubs can take more clicks than it should. Login/authentication (especially with two-factor) can be a hassle at times. Customer support isn't something I've dealt with directly, but when I've had questions, getting answers through my employer's HR team took longer than expected. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HK Halene K. Office Manager Consumer Services ### "Workforce Expertise" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 21, 2026 I think all Businesses that are looking for quality expertise with payroll, taxes and any work comp insurance needs, would be grateful to use ADP for all their needs. Pros I really find ADP such an asset to our company. Our payroll is done within minutes. If there is ever any issues the customer support is on par. The end o the years reporting is so easy and quick. Everything with ADP is such a time savings. Cons I have not experienced any cons using ADP Workforce. all the help I need has always been handled with ADP Workforce. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ME Marie E. Director of Human Resources Hospital & Health Care ### "ADP Workforce Now " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 21, 2026 The product is very customizable and grew with the company as we grew. The add-ons were also very robust, and the implementation team made it easy and took away the tedious process that sometimes comes with adding on additional functions to your HRIS system. Pros There seemed to be no limit to the functionality of this product. They have add-ons as well, some free and some cost, but all were worth the effort and time. Love the self-service options for our associates and the customization of the home screen was very simplistic. All parts, payroll, benefits, performance management, ADA, etc. were easy to view and utilize. Cons Nothing! If you are computer savvy, this product will work well for you. Reports, functions and security of data are all easy to use and navigate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Jessica P. HR Manager Capital Markets ### "Payroll Made Easy After Two Years" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 19, 2026 Every morning I log into the self-service portal to approve my team's time-off requests. The automated approval chain sends me a quick notification, and I can add a note before hitting approve. It saves me hours each week and keeps the schedule tight. Pros The payroll module syncs with HMRC tax codes automatically, so our team of five never has to manually adjust rates; the time‑tracking widget lets staff log hours in seconds, and the dashboard updates instantly, which keeps the finance cycle tight. Cons The documentation for the payroll API feels a bit sparse so we had to hunt forums for integration tips; also the support response can take a day or two, which slowed a critical payroll run. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KE Karen E. Manufacturing Engineer Telecommunications ### "ADP: Payroll magic" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 16, 2026 My experience on ADP has been positive overall has facilitate te communication between HR and employees. Pros It's easy to use and also offers visual graphic resources for your outcomes cross the time, which is really good for time tracking. Cons I think that they should have more tools/apps implemented, now they're working with workday and it's really functional. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Manager Human Resources ### "ADPWorkforce\_review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 September 16, 2026 Pros I particularly valued ADP Workforce Now's comprehensive workforce management capabilities, including payroll processing, employee self-service, reporting, and HR administration. Its integrated approach helped simplify routine tasks and provided greater visibility into workforce data. Cons While ADP Workforce Now offers comprehensive workforce management capabilities, I found that some features were not always intuitive to navigate, and generating customized reports or configuring advanced settings could require additional time and expertise. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TJ Tamia J. Administration Health, Wellness and Fitness ### "ADP Workforce review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2026 ADP Workforce Now is a powerful, all-in-one HR and payroll platform that delivers rock-solid compliance and deep functionality, though it often comes with a clunky interface and mixed customer support. My over all experience with ADP workforce is really great just don't have updated pto hours. Pros The best thing about ADP Workforce Now is how it brings payroll, HR, benefits, and time tracking together in one single, centralized platform, it has everything right in place for you. Cons The biggest complaints about ADP Workforce Now center on clunky reporting, inflexible customization, and frustrating customer support, and it doesn't have pto hours updated Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VJ Vanessa J. Property Manager V.P. Board of Trustees Real Estate ### "Great Product for Small Businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 14, 2026 I am very satisfied with the program and have less headaches with ADP pretty much handling all the tasks to ensure an accurate payroll process. Pros The ease of set up. It was very easy setting up the RUNPAYROLL account and accessing the payroll statements. Cons I was having a hard time getting the tax accounts opened because if I had let ADP open the accounts there would have been a charge. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Catherine P. Scale administrator Environmental Services ### "Seamless user friendly time management system. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 12, 2026 I use ADP workforce Now as my time clock app to monitor my hours at work as well as my w-2s and any PTO hours that I have a career or have used. Pros I really like that on ADP workforce Now I'm able to track all my hours in my PTO. I'm also able to do training for work through different modules on the system. Cons I don't like that I I'm not able to clock in and clock out from the app. There is also no way for me to schedule time off within the app. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/155895/WorkforceNow/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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