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Time Tracker by eBillity is a timekeeping and invoicing application designed for teams and individuals to streamline payroll and accounting. Mobile workers can track time from any device, anywhere.
Construction, manufacturing, retail, healthcare, F&B, education, startups, agencies, and companies with field employees, as well as office-based and remote companies.
It does not only apply to your employees only yet it applies to other jobs like doctors and lawyers. This is a great benefit one can use.
TimeTracker's invoice functionality did not meet our needs and the inability to track which time entries were and were not billed was a massive administrative headache for us.
The fact that time can be tracked in real-time from the field, and not just when staff return to the office is very helpful for accurate time-keeping. The customer service offered is outstanding.
Therefore if the user is going to enter non billable time they will always get a confusing error message unless they go to the last item on the mobile app to toggle off billable first.
Great experience and customer support is a huge help if you do need help. They really know how to resolve it fast.
There is not a single thing that I dislike about this software.
It shows exact and reliable reports which help in compensation. Attendance Management is a very important part of the organisation and it smoothly maintains by this software.
I hate that you can't edit text after you submit hours.
Great easy to use software that you can amend to suit your business. The Facial recognition is really good and very easy.
We were disappointed that when we opted to upgrade, we were unable to do so immediately. Perhaps there are certain processes that we are unaware of.
The ease of entering time entries is phenominal and what impressed me the most were the tracked time report feature, there are so many different filters and they are all so useful.
I don’t like having to add an explanation for altering a time change as usually it’s just a mistake and you have to type an explanation in order to change it , which Is tiresome if you’re in a hurry.
I love the ease of the program. It's so nice being able to keep better track of when my employees come in.
The least liked about Jibble was the number of times that the software would crash and employees were unable to clock in or out and then an admin would have to go back and fix their times.
One of the great functions is reporting system that allows you to customize your reports for both internal, and external use. All in all great app, simple, safe and easy to use.
The flexibility of the software is limited in addressing some of our specific needs however there is no other software we can compare it to. The limitation of customizability has been our main issue.
Lisa: Hi, I'm Lisa. I'm CEO of 3 Dog Write, and I would give a rating of Time Tracker of five out of five. So before, I wasn't using an actual software system; I was doing what a lot of small businesses or accidental entrepreneurs do, which was using an Excel spreadsheet, and I knew I had to level up with something that would save me time, and would have the reports and accuracy I needed to be able to share that with my clients. So one of the main reasons that I went with Time Tracker is a lot of my clients had been using it, and they gave their own testimonials as to why it worked for them, and then I did a little bit of research, and I saw that it wasn't just a one-off, that the reviews were very unanimous, that it was easy to use, that it was affordable, and that it gave me that professionalism in tracking time, and having reports so that I could share those with my clients. So it was very easy for me to bring it into my organization and to set up Time Tracker. I am the CEO. I'm the one who kind of runs all of those items. It was easy to integrate with QuickBooks. QuickBooks is what we use to bring in the client information into Time Tracker, and the tutorials and the help support within the software itself made setting up and getting used to using it very, very easy and intuitive. So if you're considering using Time Tracker, I want you to think about two different things: number one, if you track your time for your clients, it's an absolute must-have, but even if you don't necessarily track your time for your clients, you can use it in a different way, which is how I also used it, you can track your projects and how long it takes for you to complete a project. If you do a fee project-based model, sometimes you're not quite sure how much time actually is devoted to a certain task or a certain project, and you can actually break that down within the software itself so that you can understand how much time things take, and then you can do your pricing accordingly. Instead of trying to just guess how long something will take, you can look at historical data, and then you're able to really leverage the software under how much you should be charging, and how long you should be budgeting your time to do that project.
Ankur: Hi, my name is Ankur. I'm a enterprise architect for a product SaaS company with a thousand people, and we have been using Jibble for a while. I would rate it five out of five. Prior to Jibble, we were trying to do this a couple different ways. We tried Excel sheets, we tried some email-based mechanisms as well as something, a different vendor with similar functionality, but we always were having to do either manual work in order to reconcile stuff, or it was a cost-ineffective way with some of the other vendors that we tried. I think Jibble is more than just pure playtime tracking. Not only does it have a very easy-to-use interface, but also, some of the employee productivity analysis or some of the billing features or the streamlined payroll-centralized features that it has, it really helps to have processes in and around the time tracking, and that complete package was very appealing for us. Jibble really makes it very, very easy to start. It's like point-and-click, very, very easy. Anybody in this day and age who can use smartphone can get started with Jibble. It has multiple interfaces for web or for phone. They really also come out and provide the initial help. You can reach them through chat or you can reply back to their initial email. It was very, very easy to start and get it set up. I think, in terms of advice, I think Jibble is a no-brainer if you are looking to do the time tracking, but also supplement the time tracking with some of the other features around, say, billing, invoicing, or payroll or anything like that. It's just Jibble makes it all very, very easy.
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