# Compare Open Dental vs Dentrix Ascend 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Dentrix Ascend and Open Dental based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/122350-177828/Open-Dental-vs-Dentrix-Ascend --- # Dentrix Ascend vs Open Dental Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Dentrix AscendOpen Dental2/4 selected [Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[4.1 (234)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/) [Open Dental](https://www.capterra.com/p/122350/Open-Dental/)[4.6 (87)](https://www.capterra.com/p/122350/Open-Dental/reviews/) [## Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[4.1 (234)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 3.9 Ease of Use 4.2 Customer Service 4.3 Reviews Sentiment AB AB Based on [234 reviews](#user-reviews) Positive 191 Neutral 24 Negative 19 [## Open Dental](https://www.capterra.com/p/122350/Open-Dental/)[4.6 (87)](https://www.capterra.com/p/122350/Open-Dental/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment LM Based on [87 reviews](#user-reviews) Positive 79 Neutral 3 Negative 5 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 2,952 reviews from dental software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 65%Fit Missing features Feature ratings HIPAA Compliant NA Appointment Management 3.9 Claims Management 3.4 Patient Records Management 3.6 Confirmations/Reminders 3.8 82%Fit Not enough reviews Feature ratings HIPAA Compliant 5.0 Appointment Management 4.7 Claims Management 4.4 Patient Records Management 4.5 Confirmations/Reminders 4.3 User satisfaction User satisfaction 4.1 User reviews[234](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/) Ease of use 4.2 Functionality 3.9 Value for money 4.0 Customer support 4.3 User satisfaction 4.6 User reviews[87](https://www.capterra.com/p/122350/Open-Dental/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.6 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Dentrix Ascend is used by dental practices, dental service organizations, dentists, office managers, and dental staff. Best for Open Dental was created to serve the entire dental community by providing a practice management solution that is affordable, customizable, and scalable to meet the needs of any dental practice. ## User reviews Pros & cons AB Amanda B. Business Manager > "A little effort from me to set up clinical note templates, multi codes, attaching our preferred codes to..." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7075135) SF Susan F. OWNER > "The xrays features did not work alot of the time.....variable and we could not get the intraoral camera..." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7097561) AB Amanda B. Business Manager > "I was drawn to it because it has charts and hyperlinks on the landing page." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7075135) SF Susan F. OWNER > "The system did not work for more than 2 days before glitches came up we spent hours on phone with their..." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7097561) WG Wesley G. CEO > "Their dedication to resolving issues quickly and thoroughly makes a huge difference in keeping our office..." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7074953) AB Amanda B. Business Manager > "Our trainer tried to tell us, but we did not pay attention so the first month was a very busy month as we..." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7075135) AB Amanda B. Business Manager > "It revolutionized our office flow and has saved us so much time and hassle." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7075135) SK Sheila K. Office Manager > "You cannot change insurance companies without going through 15 - 20 minutes of navigation, There is NO..." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#SoftwareAdvice___5050277) Nicole H. Regional Manager - CEO > "Overall our experience has been wonderful from the dedicated conversion team to help with imaging and..." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7074993) SB Shannon B. Office Manager > "Treatment plans never calculate correctly." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#SoftwareAdvice___6486297) WG Wesley G. CEO > "Their professionalism and positive attitude make every interaction smooth and reassuring." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7074953) RH Roxanne H. Financial and Scheduling Coordinator > "We were completely locked out until I had someone remote in to my laptop at home and fix it." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___6292410) AB Amanda B. Business Manager > "Dentrix Ascend has a modern interface that is easy to use." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7075135) JH Jerry H. Administrator > "When there are issues, it takes hours to get through to help desk for assistance. " [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#SoftwareAdvice___4944663) EC Esther C. Dental Hygienist > "Great for practice management and organized." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___6557668) EM Erica M. Registered Dental Hygienist > "We have our system send texts to leave our office a review once the appointment is completed, so the..." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844792) JSA J Scott A. Dentist > "Great when I have multiple offices and w with Covid being cloud based we could always access" [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___3882736) JK Jennifer K. Doctor > "Inability to run finance charges with statements. " [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___3872305) JH Jerry H. Administrator > "Being cloud based is nice. " [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#SoftwareAdvice___4944663) AA Arwa A. Dentist > "Ledgers are off, x-rays take forever to load, treatment plan signatures are lost constantly." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2854395) JP James P. CEO > "Ascend allows us to seamlessly work in each office from our home office. " [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2866731) TS Tracy S. Centralized Billing Manager > "Stalling, slow downs, having to log out/close out and log in or refresh multiple times per day. " [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2913454) VC Veronica C. Director of Operations > "I also love the dashboard, it shows what claims need to be worked on and helps keep the team on track." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2846561) WT William T. Chief Financial Officer > "The reports and dashboards are inaccurate and vary based on time run." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___3497176) JSA J Scott A. Dentist > "Cloud based and the easy access from any smart connected device" [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___3882736) LB Lisa B. RDH > "It is not intuitive like regular dentrix, it has taken two years of use for it to feel useful, and two..." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2861288) RA Rassa A. Pediatric dentist > "I especially love that it is constantly changing and updating to user request and needs. If i had to do..." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2854303) EM Erica M. Registered Dental Hygienist > "I don’t like how I cannot schedule a recare appointment without completing today’s appointment first." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844792) MJ Manisha J. DDS > "cloud based so it makes access to records from home much easier" [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2853749) LB Lisa B. RDH > "Sadly, it’s not easy for treatment planning either which effects patients booking for treatment." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2861288) SC Stacy C. office Manager > "Ascend is constantly updating with new features to make my job easier." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2860543) JM Jodi M. Pediatric Dentist > "Should not be able to appoint inactive patients without first changing them to active." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2845417) IW Irene W. office manager > "It is user friendly when it comes to booking appointments or looking for procedures." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2853944) SR Shatia R. Dental assistant > "One simple thing I don’t like is I can’t change the color of events." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2860800) EM Erica M. Registered Dental Hygienist > "I also love the new clock-in/clock-out feature." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844792) MP Marisa P. RDH > "Least of all, I disliked that this system did NOT integrate with our previous system Easy Dental." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844761) JP James P. CEO > "The skill level in our offices has improved dramatically." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2866731) BT Bethany T. Office Manager > "Switching primary and secondary insurance is very difficult and time consuming" [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2853463) CH Cynthia H. Account Manager > "I like that I can log in anywhere." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2855697) AB Ashley B. Office Leader > "Recare system can be a little tricky with non tech savvy staff" [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2861050) MK Michael K. Dentist > "X rays very compatible" [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2861062) AA Arwa A. Dentist > "Ascend issues are far too many to count." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2854395) JP James P. CEO > "We have been very pleased with the constant updates and improvements." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2866731) SG Sonya G. Practice Admin > "Many insurance plans we use are not supported neither in eclaims nor attachments in Ascend. " [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2668147) AP Anita P. Owner/Dentist > "Very user friendly, even our older employees caught on quickly and adapted." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2853632) KD Kelsie D. Dental hygienist > "I do not like how hygiene Rec are is defaulted to every 4 months for a prophy." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2843513) JP Jonathan P. Associate General Dentist > "Nice display and functionality" [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2860368) DZ David Z. Dentist > "I don’t want to be notified unless something major in medical and I don’t want to check don’t ask again" [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2843851) DM Danny M. Dentist > "I like most the continuing updates and additions of new features based on what customers need." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2843611) SG Sonya G. Practice Admin > "Building the report needed is time consuming and confusing. " [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2668147) SC Stacy C. office Manager > "My overall experience with Ascend has been great, and I am sure that will continue to improve as new..." [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2860543) DM Deborah M. Dentist > "Help is nowhere to be had, avoid at all costs!" [See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2738522) [View Reviews](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/) LM Lena M. Front Office > "i have used eaglesoft, dentrix, curve hero, easy dental, and a few more and open dental is by far my favorite" [See full review](https://www.capterra.com/p/122350/Open-Dental/#Capterra___7091476) LM Lena M. Front Office > "The live support is not an option unless you pay monthly for the service so therefore sometimes it takes a little..." [See full review](https://www.capterra.com/p/122350/Open-Dental/#Capterra___7091476) RC Rebeca C. Front Desk Representative > "It also allows me to access data from patients with high accuracy." [See full review](https://www.capterra.com/p/122350/Open-Dental/#Capterra___6837600) AO Angelika O. Treatment Coordinator and Ortho Admin Lead > "Again, I really couldn’t think of anything that I don’t like about open dental but if I really had to nitpick, I..." [See full review](https://www.capterra.com/p/122350/Open-Dental/#Capterra___6821698) RC Rebeca C. Front Desk Representative > "I use it every day at work and so far, it's been an easy tool to keep sensitive and private information from..." [See full review](https://www.capterra.com/p/122350/Open-Dental/#Capterra___6837600) PJ Philippe J. Dentist > "Speficall the ledger (balances are difficult to read with regard to when insurance claims are initiated vs..." [See full review](https://www.capterra.com/p/122350/Open-Dental/#Capterra___6809337) AB Anna B. Dental assistant lead > "Overall it was great for xrays and patients dental imaging." [See full review](https://www.capterra.com/p/122350/Open-Dental/#Capterra___7015306) RW Ryszard W. Manager Owner > "First of all the Canadian version is not put sufficient efforts." [See full review](https://www.capterra.com/p/122350/Open-Dental/#Capterra___7073701) LS Lina S. REGIONAL MANAGER > "It is amazing, It works properly, you can find all training you need, customer support is excellent." [See full review](https://www.capterra.com/p/122350/Open-Dental/#Capterra___6828562) PJ Philippe J. Dentist > "Certain parts of the accounting module are a real challenge." [See full review](https://www.capterra.com/p/122350/Open-Dental/#Capterra___6809337) RW Ryszard W. Manager Owner > "Support is good." [See full review](https://www.capterra.com/p/122350/Open-Dental/#Capterra___7073701) AY Andrew Y. dentist > "Features are outdated." [See full review](https://www.capterra.com/p/122350/Open-Dental/#SoftwareAdvice___3311980) PJ Philippe J. Dentist > "They have exceptional customer support and all at a reasonable cost." [See full review](https://www.capterra.com/p/122350/Open-Dental/#Capterra___6809337) KL Kayla L. Office manager > "Some times looking at the software, it could look a bit outdated compared to other dental programs." [See full review](https://www.capterra.com/p/122350/Open-Dental/#SoftwareAdvice___2523706) [View Reviews](https://www.capterra.com/p/122350/Open-Dental/reviews/) ## User interface 4.14 (234) [Open Dental](https://www.capterra.com/p/122350/Open-Dental/) 4.60 (87) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Dentrix Ascend 25/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Escalation - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Charting - Claims Management - Client Management - Client Portal - Communication Management - Confirmations/Reminders - Customer Database - Customer History - Customizable Reports - Customizable Templates - Data Synchronization - Dental Practice Management - Document Management - Document Storage - Document Templates - Drag & Drop - Electronic Payments - Email Reminders - E-Prescribing - Generative AI - HIPAA Compliant - Imaging and X-rays - Inventory Management - Live Chat - Medical Billing - Multi-Location - Patient Records Management - Records Management - Referral Tracking - Registration Management - Reminders - Reporting & Statistics - Scheduling - Self Service Portal - SMS Messaging - SSL Security - Task Scheduling [See all features](https://www.capterra.com/p/177828/Dentrix-Ascend/#features) Open Dental Top features 43/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Escalation - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Charting - Claims Management - Client Management - Client Portal - Communication Management - Confirmations/Reminders - Customer Database - Customer History - Customizable Reports - Customizable Templates - Data Synchronization - Dental Practice Management - Document Management - Document Storage - Document Templates - Drag & Drop - Electronic Payments - Email Reminders - E-Prescribing - Generative AI - HIPAA Compliant - Imaging and X-rays - Inventory Management - Live Chat - Medical Billing - Multi-Location - Patient Records Management - Records Management - Referral Tracking - Registration Management - Reminders - Reporting & Statistics - Scheduling - Self Service Portal - SMS Messaging - SSL Security - Task Scheduling [See all features](https://www.capterra.com/p/122350/Open-Dental/#features) ### Recognition Dentrix Ascend is recognized as a top-rated tool in 2 Capterra Shortlist reports No recognitions have been awarded to Open Dental ### Deployment & support Dentrix Ascend Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Open Dental Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Dentrix Ascend - By Henry Schein One - Located in United States - Founded in 1982 Open Dental - By Open Dental Software - Located in United States - Founded in 2003 ## Popular Comparisons [Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[4.14 (234)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/) vs [CareStack](https://www.capterra.com/p/176206/CareStack/)[4.79 (201)](https://www.capterra.com/p/176206/CareStack/reviews/) Contact vendor for pricing Price $698/month 3.9 Features 4.7 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/176206-177828/CareStack-vs-Dentrix-Ascend) [Open Dental](https://www.capterra.com/p/122350/Open-Dental/)[4.60 (87)](https://www.capterra.com/p/122350/Open-Dental/reviews/) vs [CareStack](https://www.capterra.com/p/176206/CareStack/)[4.79 (201)](https://www.capterra.com/p/176206/CareStack/reviews/) Contact vendor for pricing Price $698/month 4.5 Features 4.7 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122350-176206/Open-Dental-vs-CareStack) [Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[4.14 (234)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/) vs [BestoSys](https://www.capterra.com/p/144398/Bestosys/)[4.80 (293)](https://www.capterra.com/p/144398/Bestosys/reviews/) Contact vendor for pricing Price $40/month 3.9 Features 4.7 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144398-177828/Bestosys-vs-Dentrix-Ascend) [Open Dental](https://www.capterra.com/p/122350/Open-Dental/)[4.60 (87)](https://www.capterra.com/p/122350/Open-Dental/reviews/) vs [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/)[4.13 (157)](https://www.capterra.com/p/60064/EagleSoft-13-00/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.0 4.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/60064-122350/EagleSoft-13-00-vs-Open-Dental) [Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[4.14 (234)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/) vs [Adit](https://www.capterra.com/p/208534/Adit/)[4.67 (272)](https://www.capterra.com/p/208534/Adit/reviews/) Contact vendor for pricing Price $399/month 3.9 Features 4.6 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/177828-208534/Dentrix-Ascend-vs-Adit) [Open Dental](https://www.capterra.com/p/122350/Open-Dental/)[4.60 (87)](https://www.capterra.com/p/122350/Open-Dental/reviews/) vs [Dentrix](https://www.capterra.com/p/2329/Dentrix/)[4.29 (376)](https://www.capterra.com/p/2329/Dentrix/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.2 4.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/2329-122350/Dentrix-vs-Open-Dental) [Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[4.14 (234)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/) vs [Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/)[4.38 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 4.1 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/98688-177828/Curve-Dental-Hero-vs-Dentrix-Ascend) [Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[4.14 (234)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/) vs [Practice-Web](https://www.capterra.com/p/48192/Practice-Web-Dental/)[4.90 (115)](https://www.capterra.com/p/48192/Practice-Web-Dental/reviews/) Contact vendor for pricing Price $109/month 3.9 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/48192-177828/Practice-Web-Dental-vs-Dentrix-Ascend)