# Compare AscendTMS vs Elite EXTRA 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Elite EXTRA and AscendTMS based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/122488-131389/AscendTMS-Logistics-Software-vs-Elite-EXTRA

---

# Elite EXTRA vs AscendTMS Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Elite EXTRAAscendTMS2/4 selected

[Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)[4.7 (356)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

[AscendTMS](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/)[4.9 (361)](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/reviews/)

[## Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)[4.7 (356)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting Price

$24.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

AK

JC

Based on [356 reviews](#user-reviews)

Positive

347

Neutral

7

Negative

2

[## AscendTMS](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/)[4.9 (361)](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.9

Functionality

4.8

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

LR

BC

SJ

Based on [361 reviews](#user-reviews)

Positive

352

Neutral

8

Negative

1

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 1,898 reviews from transportation management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Missing features

Feature ratings

Billing & Invoicing

NA

Real-Time Monitoring

4.6

Dispatch Management

4.7

Order Management

4.4

Shipment Tracking

4.5

74%Fit

Missing features

Feature ratings

Billing & Invoicing

4.8

Real-Time Monitoring

NA

Dispatch Management

4.8

Order Management

4.7

Shipment Tracking

4.7

User satisfaction

User satisfaction

4.7

User reviews[356](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.6

Customer support

4.8

User satisfaction

4.9

User reviews[361](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/reviews/)

Ease of use

4.8

Functionality

4.8

Value for money

4.9

Customer support

4.9

Price starts from

Price starts from

$24Per User, Per Month

-   Free version
-   Free trial

Price starts from

$99Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Elite EXTRA’s target market is businesses that manage deliveries, service calls, or field operations—primarily those that need to optimize their last-mile logistics.

Best for

Capterra's highest rated TMS system & the world's most popular, with 51,833+ clients (brokers, carriers and shippers). The world's only free tier option. No contracts. No installs. TRULY cloud based.

## User reviews

Pros & cons

AK

Ardo K.

IT Director

> "The pros about elite extra is for our sales staff it gives real time visibility to provide real time etas to our customers as well as..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6788096)

CO

CHRIS O.

DIRECTOR OF OPERATIONS

> "I usually base staffing decisions on both the volume of merchandise moved and the number of deliveries made, but without being able to..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883282)

JC

Julio C.

IT Manager

> "The platform's real-time tracking doesn't just show locations; it delivers tangible benefits like accurate ETAs and enhanced customer..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6788052)

Andy S.

eCommerce Director

> "We have not been able to deploy the "Driver Self-Dispatching" feature yet because it requires our paper invoices to have bar codes on..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6236655)

HS

Harmony S.

Assistant Warehouse Manager

> "With this system to track and keep up with multiple drivers and being able to get our local drivers in and out quickly has changed our..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883305)

JH

Jerret H.

Warehouse Manager

> "All the buttons and text in the dispatch screen and especially on the printed manifests are very small, adding a new delivery address to..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6242909)

JM

Jeremy M.

Parts Manager

> "It has improved our delivery times, increased transparency, and given our customers an easy way to track their deliveries and returns."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787977)

DB

David B.

Parts And Shipping receiving

> "Some times the Drivers are not well trained in using the apps IE taking photos and clearing off drops and pick ups"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6789418)

BW

Brandon W.

dispatcher

> "I like how the auto dispatching works with our system to implement routes in an organized manner. Though it doesn't get it right 100% of..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884431)

KS

Kyle S.

Parts Manager

> "It often will take longer than expected to receive a new invoice into the dispatcher and will have to wait 3-5 minutes for it to populate"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787921)

SG

Shaquila G.

ASM

> "What I like the most is you can have real time tracking time on the drivers and get notifications when they have violations with driving."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6804448)

GP

Greg P.

Inventory Control Manager

> "Some times the phone App does not keep up with the user and when you skip a delivery it does not move the rest down for you is what I am..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6791031)

JC

Julio C.

IT Manager

> "It´s a valuable tool to optimize their last-mile delivery operations, improve customer satisfaction, and gain better control over..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6788052)

AM

ANDREA M.

Administrative Assistant

> "ALSO, I DON'T LIKE THE FACT THAT WHEN A DRIVER IS LOGGED IN, YOU CAN'T GO IN TO SEE OR CHANGE ANY DETAILS IN THE DRIVER SET-UP."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6789453)

AD

Austin D.

Assistant Parts Manager

> "It has also streamlined our delivery service making it easy to tell customers where their product is at or when we can have their parts..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884269)

SG

Steve G.

Dispatching and Returns

> "Once in a while there is an invoice that doesnt transfer from cdk to elite and it gets confusing or if a invoice is credited - elite..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6236685)

DD

Don D.

Logistics Manager

> "My overall experience with Elite Extra has been great, migrating to a new ERP with prophet 21 the integration with Elite has streamlined..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787981)

NB

Nuno B.

Management

> "The fact that Held Invoices do NOT reflect why they are held (In our case where the part sold is coming from)"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6790960)

NB

Nuno B.

Management

> "The ease of use, and detailed information, the ability to organize our deliveries based on current traffic conditions, and the benefit..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6790960)

RR

Robert R.

Warehouse Management

> "However, ultimately we decided to opt out of Elite because it wasn't really helping us since we are such a small volume store, in some..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787877)

JJ

Jesse J.

SALES

> "Its nice to see where my drivers are at and coming up with ways of fitting in stops by visually seeing the map of where they're at."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6791221)

KR

Kellie R.

Commercial Sales Support

> "Also, if someone puts a lot of \* in the notes, it spreads the columns out to where we can't scroll to the right to see everything."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6267947)

BW

Brandon W.

dispatcher

> "It makes it very easy to track certain orders down. Though there were a few issues at first, they seemed to die down and improve. But..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884431)

HW

Heidi W.

Internal Fleet sales

> "Some times I have glitches on driver location and they are not true locations."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787709)

CR

Cory R.

Outside sales representative

> "I love being able to navigate and add multiple cell calls and being able to change my route on the fly."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6790918)

DR

Dawn R.

Assistant Manager

> "Sometimes we have orders that do not show up on the screen, so we have to call to try to get the problem resolved. "

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883235)

CO

CHRIS O.

DIRECTOR OF OPERATIONS

> "The on-time reporting and overall reports make it simple to track performance, and the dashboard ties everything together in a way..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883282)

AD

Aaron D.

Ast Part Manager

> "Reports are not customizable, and have issues with auto generation"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883479)

JL

Jared L.

General Manager

> "Elite has helped us manage our drivers, time spent delivering, and images of delivered product has saved us hundred if not thousands of..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6236658)

MB

Melissa B.

Controller

> "It does not have the ability to add in different products for one delivery."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884999)

LD

Linda D.

Manager

> "The little extra time it takes to load the runs is well compensated for, with the extra access and tracking abilities."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6790917)

JS

Joann S.

courier

> "I havent figured out if the labels are not attached correctly or if the scanner is super sensitive."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787729)

BD

Brian D.

Supply Chain Coordinator

> "The real time tracking and the route tracking of each driver is very good and helps to plan the day and the up coming days. "

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6236905)

BR

Bryan R.

School District Parts Specialist

> "Most likely due to internal processes, but it seemed to add more confusion to our dispatch than letting a designated dispatcher route..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6263608)

JH

Jeff H.

Warehouse Manager

> "Customer service is responsive, the support team helped us get automated returns implemented they where helpful, prompt and..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6794631)

DD

Dalton D.

V.P

> "The knowledge of device issue fixes by some agents is less than desirable."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787871)

GK

Gary K.

Parts Technical Manager

> "So, we are starting to get some actionable feedback from the reports that will help us with efficiency, cost savings, and driver..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787790)

CW

Clay W.

Glass Dispatcher

> "Organization can be a flaw sometimes, pulling reports, technical difficulties on phones with low internet capabilities"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6269364)

MW

Matt W.

wholesale parts

> "there is definitely a learning cure to using elite compared to deliverytrax but elite has been so much better in the user experience and..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787677)

ES

Emory S.

Director of Marketing

> "This can make it challenging to rely on route completion times."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883216)

KS

Kyle S.

Parts Manager

> "Very great product for routing delivery drivers to be able to track and tell customers true ETAs"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787921)

BW

Brandon W.

dispatcher

> "It is pretty annoying dealing with this when I have multiple drivers over my shoulder waiting to be dispatched."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884431)

CR

Cory R.

Outside sales representative

> "It is our company thousands of dollars by being able to attach pictures to our customer drop off."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6790918)

DR

Dawn R.

Assistant Manager

> "For the most part my issues mainly come from computer glitches."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883235)

HC

Heather C.

Parts Manager

> "It makes deliveries easier with the ability to track orders and have proof of delivery"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6791329)

TB

Travis B.

Warehouse

> "Time isn't always adjusted some log ins are and hour behind which makes it look longer then it was to deliver the parts"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6238616)

CR

Cory R.

Outside sales representative

> "It’s a very handy tool to be able to go back and look at pictures at previous draw off parts for customers."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6790918)

AH

Andrew H.

Warehouse Manager

> "Priority system as it doesnt fit my location making it impossible to auto route."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6242986)

EM

Erik M.

Parts Manager

> "It has given us a digital safety net for making sure we are getting all of our deliveries out the door."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884065)

KC

Kyle C.

Inventory and Operations

> "App on iPhone will get stuck refreshing on waiting for order."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6790942)

JM

Jeremy M.

Parts Manager

> "For bigger stores that have multiple drivers I can see it being a huge benefit that would cut down on overhead costs."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787977)

LW

Leslie W.

Operations Manager

> "Can not get the scanning feature to integrate with our POS system."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6236686)

EM

Erik M.

Parts Manager

> "The driver interface on the app allows for tech challenged drivers to easily learn the app. "

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884065)

BN

BRIAN N.

WAREHOUSE MANAGER

> "The ETA times don't adjust with the traffic flow."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6268838)

AS

Andrew S.

Warehouse and Logistics Manager

> "With the ability to capture photos and signatures, it has made everyone’s life easier."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6788037)

DG

Dennis G.

Parts Manager

> "Does not work great on tablets."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6791244)

GL

Gary L.

BRANCH MANAGER

> "IT IS A VERY GOOD SYSTEM. THAT ALLOWS FOR TRACKING AND ALSO BEING ABLE TO PROVIDE PROOF OF DELIVERY."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884041)

DS

Dominic S.

Operations Manager

> "From the actual software down to the customer support."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787644)

PM

Paul M.

Parts Manager

> "Having proof of delivery including GPS points and photos has helped us to not lose money when a customer claims to have not gotten a..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6236455)

DS

Dana S.

HR Director

> "Unable to track in alot of the areas that we deliver to."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6236689)

CC

Carlos C.

Asst. Parts Manager

> "Real time driver tracking and planning allowing for more deliveries on a daily basis and less headache to manage them."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6257218)

NG

Nicholas G.

Shipping Supervisor

> "How it loses connections and also the optimization is hit or miss on being right."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6257207)

AM

Andrew M.

VP

> "New delivery personnel can easily download the app to their device and get started immediately with little training required."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787841)

JM

Jeremy M.

Parts Manager

> "It can be a little confusing for new drivers."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787977)

CO

CHRIS O.

DIRECTOR OF OPERATIONS

> "On top of that, their support team is top-notch every time I’ve had a question, they’ve been quick to respond and genuinely helpful. If..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883282)

DA

Dustin A.

Manager

> "The updates and glitching that the mobile does."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6236858)

ZK

Zachariah K.

Director of Store Development

> "It gives us a complete view of how our delivery service is working for us and our customers........."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883351)

FB

FRED B.

PARTS CLERK

> "PREMADE ROUTES ARE NOT ALWAYS ACCURATE AND HAVE TO BE TWEAKED."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6257117)

MG

MARK G.

ASSISTANT MANAGER

> "Real time delivery estimates help our customers schedule their Technicians more efficiently."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787733)

JS

Jessica S.

Inventory Control

> "Sometime it can be confusing how to use each of these features."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6788116)

OG

ORLANDO G.

PARTS DIRECTOR

> "THE DMS INTEGRATION IS SO HELPFUL FROM THE OLD SPREADSHEET THAT WE USED BEFORE ADDING ELITE EXTRA"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6791269)

PY

Paul Y.

Parts Manager

> "Failure to pick up some construction zones or peak traffic."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6267517)

CV

Cameron V.

Parts Associate

> "Overall, Elite Extra has been a very useful tool for dispatching and tracking of our drivers."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787653)

SF

Seth F.

Operations Manager

> "The scheduled routes feature is messed up."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6238618)

EC

Ethan C.

Warehouse Supervisor

> "Keeps tabs on drivers and helps us keep our routes more efficient."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883516)

JH

Jeff H.

Purchasing Manager

> "The reporting features are not always clear on what the data means."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6257158)

MW

Matt W.

wholesale parts

> "They amount of information and detail elite shows when dispatching is so helpful"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787677)

BW

Brandon W.

dispatcher

> "Drivers get mad, I get mad, and my boss gets mad."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884431)

CA

CARLOS A.

PARTS SALESMAN

> "I like that you can keep track of your customers orders for delivery, and keep them updated 24/7"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6236970)

JS

John S.

part manager

> "the setup and user functions are way to complicated"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6238199)

[View Reviews](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

LR

Luis R.

CEO

> "I really recommend AscendTMS to everyone that are in the need to keep you book of business organized, and..."

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___7045626)

CB

Chad B.

Dispatch

> "They are unchecked and marked with a RED !"

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___6413400)

BC

Bruce C.

COO

> "The integration with MCP, Truckstop, DAT, and Triumph really streamlines things and helps you manage your..."

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___6271002)

CS

Craig S.

Director of Sales and Operations

> "Not able to have multiple ascend screens open at the same time with different filters."

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___6015880)

SJ

Shanta J.

Admin

> "I like the LTL feature the most because it lets me view my daily load information in one place."

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___6559735)

CB

Chad B.

Dispatch

> "to say don't click this. But I would prefer they weren't there at all."

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___6413400)

FT

Frank T.

President

> "it's good but has room for improvement such as currently not being able to toggle between different..."

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___6689356)

JN

Jacob N.

AL Operations Manager

> "If you don't have some sort of carrier setup integration, i.e. RIMS or some similar service, the uploading..."

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___4352551)

RJ

Ron J.

owner

> "Communication is very good calls returned,emails answered."

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___7055487)

KR

Kyle R.

Director of Sales and Operations

> "Not having multiple tabs to work with is my only complaint"

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___6015848)

WD

Werner D.

Research Coordinator

> "Easy t o use and navigation through the system is simple, I was able to catch up with all my task at..."

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___6826845)

JW

Jenn W.

VP of Operations

> "For those in the industry just starting out and building even a small team this could prove to become..."

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___4727971)

SP

Stephen P.

Founder

> "Thoroughly impressed with how quickly we can update the TMS ourselves to fix and optimize workflow issues."

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___6398360)

JW

Jenn W.

VP of Operations

> "The fact that you only get one login per user is a little annoying."

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___4727971)

JH

JUDAH H.

Owner

> "Very easy to use and not a hard learning curve."

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___7039045)

GC

Greg C.

CEO

> "Multiple tabs are not a thing."

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___6015830)

PJ

Paula J.

Logistics Manager

> "ASCEND appears to be user friendly; the ability to maneuver my way around with ease is huge."

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___6361902)

JF

Jason F.

Owner

> "We don't use all the functions so this mainly the only issue I have had"

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___6070804)

DS

Darin S.

Co-Founder - COO

> "Friction free and loaded with tools to make you organized and successful!"

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___6451501)

NY

Nichole Y.

Settlements Administrator/Billing

> "Terrible for billing requiring manual backing out for minor issues, slow loading screens."

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___3931171)

DS

Darin S.

Co-Founder - COO

> "Amazing training videos if needed."

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___6451501)

BG

Barry G.

Owner

> "Learning the software can be daunting at first. "

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___4811110)

BS

Belkys S.

Owner

> "The best TMS system, I would totally recommend as it is easy to use and has several beneficial features."

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___6361876)

JEC

Jonathan-Edward C.

Broker

> "There have been a couple situations over the past several months where I was away from the office and..."

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___2909109)

ES

Elizabeth S.

CEO/Freight Broker

> "I love that everything is detailed and organized, you can post your loads on Ascend and it automatically..."

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___3471194)

ZS

Zane S.

Operations

> "That it does not show you fraud reports when searching carrier"

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___3578083)

VB

Viplab B.

Account Manager

> "It has most of the things you want in your TMS and customer support is exceptional."

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___5035528)

HR

Henry R.

Presidenet

> "The part that I was not in love with is when I had to add customers to the database. "

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___4664005)

CA

Chad A.

Owner

> "Service! "

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___6687161)

TK

Trey K.

Logistics Supervisor

> "I don’t like the driver integration for BOL submissions."

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___4342916)

KB

Kristy B.

Agent

> "Great customer service!"

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___6746042)

AH

Ash H.

Freight Agent

> "Ascend DOES have the feature available, but Truckstop.com charges so much to give you the integration code."

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___2704329)

CB

Chad B.

Dispatch

> "Easy to use and understand. "

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___6413400)

MT

Monica T.

CEO

> "I had a spent a few hours trying to figure out how to add, update and submit documentation for my first..."

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___2425004)

KJ

Katie J.

Operations Manager

> "Very user friendly, and easy to use! "

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___6322959)

CB

Catherine B.

CFO

> "I did try to seach the "help" documents before I contacted support, but I didn't find anything to help me..."

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___2280489)

SP

Stephen P.

Founder

> "Very fast customer support."

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___6398360)

TN

Todd N.

President

> "we do not have the ability to enter our intermodal shipments."

[See full review](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#Capterra___2686684)

[View Reviews](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/reviews/)

## User interface

4.67 (356)

[AscendTMS](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/)

4.85 (361)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Elite EXTRA

Top features

36/40

-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Automated Scheduling
-   Billing & Invoicing
-   Carrier Management
-   Communication Management
-   Compliance Management
-   Customer Management
-   Customizable Reports
-   Delivery Tracking
-   Dispatch Management
-   Document Management
-   EDI
-   Employee Management
-   Fleet Management
-   Generative AI
-   Geographic Maps
-   Inventory Management
-   Live Driver Tracking
-   Location Tracking
-   Mobile App
-   Order Management
-   Order Tracking
-   Quotes/Estimates
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Notifications
-   Reporting/Analytics
-   Route Optimization
-   Routing
-   Scheduling
-   Self Service Portal
-   Shipment Tracking
-   Shipping Management
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   Work Order Management

[See all features](https://www.capterra.com/p/131389/Elite-EXTRA/#features)

AscendTMS

22/40

-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Automated Scheduling
-   Billing & Invoicing
-   Carrier Management
-   Communication Management
-   Compliance Management
-   Customer Management
-   Customizable Reports
-   Delivery Tracking
-   Dispatch Management
-   Document Management
-   EDI
-   Employee Management
-   Fleet Management
-   Generative AI
-   Geographic Maps
-   Inventory Management
-   Live Driver Tracking
-   Location Tracking
-   Mobile App
-   Order Management
-   Order Tracking
-   Quotes/Estimates
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Notifications
-   Reporting/Analytics
-   Route Optimization
-   Routing
-   Scheduling
-   Self Service Portal
-   Shipment Tracking
-   Shipping Management
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   Work Order Management

[See all features](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/#features)

### Recognition

No recognitions have been awarded to Elite EXTRA

No recognitions have been awarded to AscendTMS

### Deployment & support

Elite EXTRA

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

AscendTMS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Elite EXTRA

-   By Epicor Software
-   Located in United States
-   Founded in 1996

AscendTMS

-   By InMotion Global
-   Located in United States
-   Founded in 2002

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