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AscendTMS Logistics Software vs ComFreight: Which is a better fit?

Updated on January 19th, 2025
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Summary
Features in Freight
28
Best performer
33
  • 3PL Management
  • Activity Dashboard
  • API
6
33
User satisfaction
4.8
User reviews361
Ease of use
4.8
Functionality
4.8
Value for money
4.9
Customer support
4.9
4.3
User reviews10
Ease of use
4.7
Functionality
4.0
Value for money
4.0
Customer support
4.1
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Capterra's highest rated TMS system & the world's most popular, with 51,833+ clients (brokers, carriers and shippers). The world's only free tier option. No contracts. No installs. TRULY cloud based.

Freight Carriers, Freight Brokers, Freight Forwarders, TMS systems, and other 3rd party logistics providers.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Jenn W
VP of Operations
4.0

Speaker 1: Hi. My name is Jenn. I am the VP of operations at Hollywood Logistics. We have approximately 40 to 50 team members, and my rating for AscendTMS is four stars. The previous TMS system that we had for our company, there was a few reasons why it just did not work for us. Number one, the pricing. When you have a large sales team, price obviously becomes a factor, so that was one reason. The second reason, and probably even more important, was the fact that it was a hard learning curve to utilize it. We used other TMS systems in the past, and one of the things that AscendTMS has that the previous one that we had did not have was the ease of functionality. It was very easy to get our sales team to hop on there, check out all their features. It was quick, it was easy. They even have a tutorial training that they offer every week, and that's what we do. We send our salespeople to that meeting every week. Why? Because they made the system, so why not learn from the people who made the system? So with that, that's why we're with AscendTMS. The ease of use for the AscendTMS was relatively easy I would say, especially since they do have a free option where you're able to play around with the functions, the features, get acclimated with the software, and then after that, you're able to call them. They have a great support system, extremely easy, extremely direct, and it works for us. My main recommendation when using AscendTMS would be this - have two different logins, especially if you have a sales team. The first login is going to be for your operations and your management, and then the second login will be for your sales team. Why? Because there's a function on there where you can turn off some of the things that you wouldn't want your sales team to see, but it's just easier to keep it separated.

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AscendTMS Logistics Software

Top Features
28/33
  • Delivery Tracking
  • Inventory Management
  • Real-Time Notifications
  • Shipping Labels
  • Warehouse Management
  • 3PL Management
  • Accounting
  • Activity Dashboard
  • API
  • Customer Management
  • Customer Portal
  • Dispatch Management
  • Document Management
  • EDI
  • Fleet Management
  • For Freight Operations
  • Import/Export Management
  • International Forwarders
  • Invoice Management
  • Local Forwarders
  • LTL/Shared Truckload
  • Order Management
  • Quotes/Estimates
  • Rate Management
  • Reporting & Statistics
  • Route Optimization
  • Scheduling
  • Shipment Tracking
  • Shipping Management
  • Third-Party Integrations
  • Transportation Management
  • Truckload Management
  • Waybills
See All features
Hide Freight Software Features -

ComFreight

6/33
Show Freight Software Features +

AscendTMS Logistics Software

ComFreight

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AscendTMS Logistics Software
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ComFreight
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
AscendTMS Logistics Software
  • By InMotion Global
  • Located in United States
  • Founded in 2002
ComFreight
  • By ComFreight
  • Located in United States
  • Founded in 2012
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