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AscendTMS Logistics Software vs RouteGenie: Which is a better fit?

Updated on November 10th, 2024
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Summary
Key features rated by users
Features selected based on 1,460 reviews from Transportation Management users.
% Fit
Missing features
Feature ratings
Real-Time Monitoring
NA
Billing & Invoicing
4.8
Dispatch Management
4.9
Shipment Tracking
4.7
Order Management
4.7
% Fit
Missing features
Not enough reviews
Feature ratings
Real-Time Monitoring
--
Billing & Invoicing
4.7
Dispatch Management
4.8
Shipment Tracking
NA
Order Management
5.0
User satisfaction
4.8
User reviews359
Ease of use
4.8
Functionality
4.8
Value for money
4.9
Customer support
4.9
4.8
User reviews11
Ease of use
4.7
Functionality
4.5
Value for money
4.6
Customer support
4.5
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Capterra's highest rated TMS system & the world's most popular, with 51,833+ clients (brokers, carriers and shippers). The world's only free tier option. No contracts. No installs. TRULY cloud based.

NEMT, medical transportation, paratransit, and demand-response

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Jenn W
VP of Operations
4.0

Speaker 1: Hi. My name is Jenn. I am the VP of operations at Hollywood Logistics. We have approximately 40 to 50 team members, and my rating for AscendTMS is four stars. The previous TMS system that we had for our company, there was a few reasons why it just did not work for us. Number one, the pricing. When you have a large sales team, price obviously becomes a factor, so that was one reason. The second reason, and probably even more important, was the fact that it was a hard learning curve to utilize it. We used other TMS systems in the past, and one of the things that AscendTMS has that the previous one that we had did not have was the ease of functionality. It was very easy to get our sales team to hop on there, check out all their features. It was quick, it was easy. They even have a tutorial training that they offer every week, and that's what we do. We send our salespeople to that meeting every week. Why? Because they made the system, so why not learn from the people who made the system? So with that, that's why we're with AscendTMS. The ease of use for the AscendTMS was relatively easy I would say, especially since they do have a free option where you're able to play around with the functions, the features, get acclimated with the software, and then after that, you're able to call them. They have a great support system, extremely easy, extremely direct, and it works for us. My main recommendation when using AscendTMS would be this - have two different logins, especially if you have a sales team. The first login is going to be for your operations and your management, and then the second login will be for your sales team. Why? Because there's a function on there where you can turn off some of the things that you wouldn't want your sales team to see, but it's just easier to keep it separated.

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AscendTMS Logistics Software

22/38
  • Automated Scheduling
  • Compliance Management
  • Customizable Reports
  • Delivery Tracking
  • Employee Management
  • Geographic Maps
  • Inventory Management
  • Mobile App
  • Order Tracking
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Notifications
  • Self Service Portal
  • Status Tracking
  • Supplier Management
  • Work Order Management
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Billing & Invoicing
  • Carrier Management
  • Communication Management
  • Customer Management
  • Dispatch Management
  • Document Management
  • EDI
  • Fleet Management
  • Live Driver Tracking
  • Location Tracking
  • Order Management
  • Quotes/Estimates
  • Reporting/Analytics
  • Route Optimization
  • Routing
  • Scheduling
  • Shipment Tracking
  • Shipping Management
  • Third-Party Integrations
See All features
Hide Transportation Management Software Features -

RouteGenie

Top Features
28/38
Show Transportation Management Software Features +

AscendTMS Logistics Software

RouteGenie

--

AscendTMS Logistics Software
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
RouteGenie
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
AscendTMS Logistics Software
  • By InMotion Global
  • Located in United States
  • Founded in 2002
RouteGenie
  • By ISI Technology
  • Located in United States
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