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Capterra's highest rated TMS system & the world's most popular, with 51,833+ clients (brokers, carriers and shippers). The world's only free tier option. No contracts. No installs. TRULY cloud based.
3PL couriers, cold chain logistics, logistics software providers, Retailers, e-commerce operators Pharmaceuticals, Food & beverage delivery Construction material, oil and gas and waste management
I love that EDI tenders are included. The price is great and you get so much value at a great price.
Every time you sort your loads and yo go into a random load and then you go back to all the loads, your sorting preference is lost and you have to do it again.
So far, things have been great and as we learn the entire features, I know that it will only get better and will help to make our business more efficient.
The website lags quite often and causes delays while using it.
Overall I think this is one of the best TMS systems on the market. I love using it and appreciate the efficiency it offers.
Driver pay management requires a lot of repetitive manual tasks.
We truly appreciate not only your software and it’s functions but also the amazing representative assigned to us.
No multi currency, no customs brokerage section, too many steps/options to choose for status of a shipment.
The ability to upload routes and data from spreadsheet is excellent and (while we haven't used it), using an API to build in with other systems is very helpful also.
Also sue to bar coded serial numbers on our battery containers being scanned I can track where any of our battery containers have come from in the event of a problem.
It has been a fabulous company to work with. Super responsive and able to customize our needs.
GPS history on vehicles is missing. Group deliveries and organizing with which comes first and second and etc. is missing.
Very easy to use by administration and drivers, helps to keep our deliveries organized with real-time delivery information. Has excellent data import and job search capabilities.
Method of data entry, app is bloated with too many "confirmations", "live" tracking is off, nothing gets sorted by date or by time so drivers are always confused.
Great experience, I even recommended this to other florists in the industry.
Collection is a secondary feature as compared to Delivery. Makes things confusing sometimes.
Speaker 1: Hi. My name is Jenn. I am the VP of operations at Hollywood Logistics. We have approximately 40 to 50 team members, and my rating for AscendTMS is four stars. The previous TMS system that we had for our company, there was a few reasons why it just did not work for us. Number one, the pricing. When you have a large sales team, price obviously becomes a factor, so that was one reason. The second reason, and probably even more important, was the fact that it was a hard learning curve to utilize it. We used other TMS systems in the past, and one of the things that AscendTMS has that the previous one that we had did not have was the ease of functionality. It was very easy to get our sales team to hop on there, check out all their features. It was quick, it was easy. They even have a tutorial training that they offer every week, and that's what we do. We send our salespeople to that meeting every week. Why? Because they made the system, so why not learn from the people who made the system? So with that, that's why we're with AscendTMS. The ease of use for the AscendTMS was relatively easy I would say, especially since they do have a free option where you're able to play around with the functions, the features, get acclimated with the software, and then after that, you're able to call them. They have a great support system, extremely easy, extremely direct, and it works for us. My main recommendation when using AscendTMS would be this - have two different logins, especially if you have a sales team. The first login is going to be for your operations and your management, and then the second login will be for your sales team. Why? Because there's a function on there where you can turn off some of the things that you wouldn't want your sales team to see, but it's just easier to keep it separated.
AscendTMS Logistics Software
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AscendTMS Logistics Software
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