# Compare Kickserv vs Rilla 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Kickserv and Rilla based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/122541-10016798/Kickserv-vs-Rilla --- # Kickserv vs Rilla Features and Cost Comparison Last updated June 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: KickservRilla2/4 selected [Kickserv](https://www.capterra.com/p/122541/Kickserv/)[4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.8 (361)](https://www.capterra.com/p/10016798/Rilla/reviews/) [## Kickserv](https://www.capterra.com/p/122541/Kickserv/)[4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) Starting Price $60.00/month Value-for-Money 4.4 Functionality 4.1 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment SL Based on [387 reviews](#user-reviews) Positive 348 Neutral 24 Negative 15 [## Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.8 (361)](https://www.capterra.com/p/10016798/Rilla/reviews/) Starting Price Contact vendor Value-for-Money 4.7 Functionality 4.7 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment Based on [361 reviews](#user-reviews) Positive 350 Neutral 9 Negative 2 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Scheduling 4.6 Billing & Invoicing 4.5 Mobile Access 4.3 Calendar Management 4.8 Customer Database 4.7 73%Fit Missing features Feature ratings Scheduling NA Billing & Invoicing 4.8 Mobile Access 4.7 Calendar Management 4.6 Customer Database 4.8 User satisfaction User satisfaction 4.4 User reviews[387](https://www.capterra.com/p/122541/Kickserv/reviews/) Ease of use 4.4 Functionality 4.1 Value for money 4.4 Customer support 4.4 User satisfaction 4.8 User reviews[361](https://www.capterra.com/p/10016798/Rilla/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.7 Customer support 4.9 Price starts from Price starts from $60Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Designed for service businesses, the tool helps convert more leads, track & close opportunities, get control of job scheduling & streamline invoicing and collection of payments. Best for Home Remodeling Bathrooms Remodeling Solar Home Services Electrical Services HVAC Plumbing Garage Door Service Dispatch Locksmith Pest Control ## User reviews Pros & cons SL Saul L. Co-Chief Executive Officer > "Automated “on my way” texts are fine since I do not have to communicate with clients as much." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___7118126) SL Saul L. Co-Chief Executive Officer > "I do not understand why I have to create an entire quote just to utilize a template for a very simple invoice." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___7118126) SL Saul L. Co-Chief Executive Officer > "I estimate I save about 40 hours a month on the mundane admin tasks, it’s immensely relieving." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___7118126) Anna M. Founder > "They made a huge change without notifying us, without offering training on the changes, we have 42..." [See full review](https://www.capterra.com/p/122541/Kickserv/#GetApp___6590735) SS Sarena S. Office Manager > "We love the digital billing, saves us paper, as well as the time tracking for our employees." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6403660) Anna M. Founder > "I can't wait for this, with 1 day of delay in payment you start removing functionalities from the system and..." [See full review](https://www.capterra.com/p/122541/Kickserv/#GetApp___6590735) BT Beatriz T. Customer Fulfillment Specialist > "It has been great; KS doesn't let you proceed when adding customers in if something important is missing, which..." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6589722) MF MARTIN F. Owner and Technician > "I have had only one technical problem with Kickserv and the issue was caused not by Kickserv, but by an Android..." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6510964) MF MARTIN F. Owner and Technician > "The problem was resolved within 48 hours and I received a follow-up telephone call from the same representative..." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6510964) SS Sarena S. Office Manager > "Using the phone system is fairly difficult and laggy." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6403660) DR Dana R. Owner > "All in all, I'm happy with this system. When I run into issues, I am confident that I can get it resolved..." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6506094) JP Joan P. Cleaning > "I really dislike problems with signing in - which occur fairly regularly." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6594861) AB Andy B. Field Technician > "You are getting more benefits for the cost of service you are paying." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6657790) AB Andy B. Field Technician > "The concept of jobs and tasks is confusing for new users." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6657790) JH Jesus H. Account Manager > "I like the ease it is to schedule and move scheduled jobs." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6589177) EB Eric B. Owner Operator > "I don't like the notification feature being inaccurate with times." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___5089947) EB Erica B. office > "The features that are most important are the maps to better route the techs, its simple, and i hardly ever have..." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___5086396) JC Jeremy C. Manager > "Subject to phone reception, certain areas do not allow techs to log in/out jobs or upload pictures." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4351706) HJ Heath J. President > "I really enjoy being able to review our customer base, & the ease of billing/payment before we leave." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___5077897) SK Scott K. General Manager > "Took awhile to get a good handle of things thoughout the platform, but once learnt, it's down hill." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___5057567) JD Jennifer D. Business Office Manager > "I love it, makes communication simple and effective" [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6589226) JB James B. Clock repair technician > "There is no ability to log cash or check payments in the free version." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4352925) JP Joan P. Cleaning > "Very useful and reliable calendar system" [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6594861) JM Jessie M. Business Admin Director > "We have multiple offices and cannot schedule work across regions." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4351972) MF MARTIN F. Owner and Technician > "I would whole heartedly recommend this app to any business in the service industry." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6510964) CS Carlo S. Project manager > "The one thing I don't like is that the app and the web browser is inconsitence with one another" [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4359519) ML Manuel L. Marketing Manager > "Its intuitive and easy to get started on." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6590209) DH Doug H. General Manager > "There are essential functions that we have to do in business that Kickserv has not been able to program into the..." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3216436) ZH Zach H. Project Coordinator > "This allowed me quickly find which projects I needed to collect on and which ones I could start immediately." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4352048) TS Thomas S. Lead System Integrator > "The admin functions can take quite awhile to figure out." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4352642) PF Pierrette F. Office Manager > "I also like the fact that you can recall your customers yearly maintenance appointment by the month." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4351771) JH Justin H. Operations Manager > "The software is lacking rich features." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4351711) RY Robbin Y. Accountant > "Kickserv helped us do away with bulky job files, helps us manage weekly timecards for our technicians, gives our..." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3225192) JG Judy G. OFFICE MANAGER/BOOK-KEEPER > "There isn't an easy uncomplicated way to delete services that are not needed once they are signed on for. " [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3216115) Almodyr B. Data Analyst > "The reporting and analytics tools were also extremely beneficial in understanding how my company was performing." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4626025) MH Michelle H. Director of Business Operations > "That I am not able to track our technicians locations" [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3225276) CS Carlo S. Project manager > "I liked the fact that the browser I'm able to control all my jobs in one place." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4359519) GW Greg W. Operations Manager > "Doesn’t always sync easily with our accounting system." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3487162) SE Susan E. Operations Manager > "Ease of appointments and overall layout of the calendar makes using the appointments end of the program easy. " [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4879650) NB Nicolin B. Plumber > "Not applicable for my job I don't need all the features." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3237549) JJ Joshua J. Company owner > "Being able to set up an account, schedule work, invoice onsite, and get paid all in the same program is..." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3237670) DH Doug H. General Manager > "Support is sometimes tedious." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3216436) [View Reviews](https://www.capterra.com/p/122541/Kickserv/reviews/) JM Jason M. Sales Representative > "It’s a valuable tool for understanding and improving my sales performance, especially with its AI-driven call insights and time-saving summaries..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7159555) MG Mike G. VP of Sales > "Sometimes the automatic transcription can misinterpret words or phrases, especially with strong accents, background noise, or overlapping talk." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074455) BS Billy S. Replacement Sales Rep > "The pretty much instant feedback you receive along with the roleplay feature with appointments I have run so you can go over actual scenarios..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7150024) DM Desirea M. Sales Associate > "How slow it takes for it to load the conversations after completion. Once the conversation is transcribed if you are solely going off what the..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7031052) JF James F. Operations Manager > "I am able to be on site with my team, from my office, to be able to listen in and assist them with their interactions with the clients." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7075591) NB Nate B. Salesman > "The UI changes frequently so sometimes it can be hard to find past recordings." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7140222) JO Jeff O. Certified Field Inspector > "I can give and receive feedback almost anytime, and the AI tech can be helpful in helping me gleam info from long recordings after I’ve long..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074981) TS Tim S. General Manager > "It can have a hard time transcribing the conversation and figuring out who is talking during conversations." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7079589) TH Thomas H. Safety Advisor > "I have been a daily user for over a year and I have increased my conversion rates and average tickets substantially with just a focus on..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7078219) VR Verified Reviewer Owner > "Due to the unresponsiveness of Rilla and the insistence on the last $6K payment ($18K I thought was a good amount for 30 days), I can not..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7119586) MG Mike G. VP of Sales > "What I like most about Rilla is how effortlessly it turns everyday sales conversations into clear, coachable insights without adding friction..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074455) MO Michelle O. Senior design consultant > "While conversations have to be deleted if there's one point that needs to be removed." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7076901) MG Mike G. VP of Sales > "It makes it easy to identify what top performers are doing differently and turn real conversations into actionable improvement. While there’s a..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074455) TS Trevor S. Service technician > "It takes a while for the app to learn to get customers names correct." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7085411) ME Matthew E. CRM Manager > "It allows us to support our customers quicker and better and gives us a level of security for both our Service Professionals and customers that..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7044702) JO Jeff O. Certified Field Inspector > "I sometimes forget to stop recording - not much Rilla can do - I don’t want it popping up in appointments!" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074981) ZC Zac C. Owner and Sales > "Rilla is amazing, we went to one of their conferences last year, just me and my partner, we've both been to these types of conventions before..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7075159) JF Jennifer F. General Manager > "I wish I could schedule a time to send a comment. When I leave comments late at night I don’t want to send the comment unless it’s office hours." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6828565) TH Thomas H. Safety Advisor > "The customer support is second to none and every single time I reach out with even the most minor or mundane issue or question I receive..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7078219) MW Matt W. Service Writer > "It often gets the client and the customer roles confused." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7089484) MW Matt W. Service Writer > "The written transcripts of phone calls offer a great way to go back and review conversations with customers." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7089484) JB Joseph B. Inside sales agent > "The crm I’m using tends to be quite buggy so I doubt this is a rilla issue." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7126016) JO Jeff O. Certified Field Inspector > "I like the AI help - great to have a summary of what was discussed, what concerns there were, etc. Helps boost my professionalism." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074981) LL Lejaune L. Design Consultant > "Sometimes it does not understand all my words due to me being far away or if my customer has a heavy accent." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7070151) DT Derrick T. Sales Manager > "I love that my team are able to review their calls themselves and the analytics changes the game when it comes to coaching." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7115773) TD Trinten D. Certified home improvement expert > "Sometimes the app operates funny and stalls while I am uploading photos even when I have internet connection." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6437251) DB Dan B. Home Improvement Consultant > "I enjoy how it picks up a two way conversation and the AI feature is able to transcribe it so I can go back and look over my prior conversations." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7000846) DB Dustin B. Design Consultant > "It’s not perfect, it doesn’t pick up everything and scribe it out correctly." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7100939) BK Brandon K. General Manager > "I love being able to be there for all my reps, especially with Rilla LIVE I can hop on and see what my reps need before they even call." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074874) JR Jim R. Sales Manager > "The texts and emails are relentless on my phone and computer with messages on the weekend." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7043972) JA Jade A. CS > "It’s a great tool for tracking and reviewing calls, providing clear insights that help improve team communication and performance." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7034827) CB Carrie B. Design Consultant > "I have to sell it and it adds to the already long consultation." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7089590) CS Chris S. Heating and cooling technician > "The ease of the app doing the conversation summary and writes it out for u helps call quality and feedback and peace of mind" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7095129) SP Sean P. President > "So much information to train, ridealongs process could be faster, I get sucked into listening to the whole thing, coachable moments aren't..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6531615) RB Robert B. Garage Door Technician > "Rilla has allowed me to adopt winning techniques used by top reps and techs in my company and create higher ticket averages for myself. " [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6495362) SS Sarith S. Exterior Design Consultant > "This creates a delay before appointments where i have to reset mic access to record" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6451141) JH Joanne H. Area Sales Manager > "This helps me gain insight to why the sale stopped and helps with my coaching of the Team. " [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7090708) JB Joseph B. Inside sales agent > "We don’t need to do call reviews at all." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7126016) KR Kristen R. Customer Sales Rep > "Rilla is helpful with all inbound and outbound calls to ensure top quality service. " [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7105429) Delbert M. Sr Account Manager > "Honestly I can point out anything that I dislike about Rilla. If I had to point out something it would be the slow upload time." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6872484) CM Chris M. Director of Operations > "Rilla provides accurate instant feedback that allows for another level of accountability and improvement for the field that we were previously..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6462211) SL Sarah L. Design consultant > "Not great at speech recognition when translating to text." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6886241) VR Victoria R. Coordinator > "We really enjoy Rilla from the task to the ai learning tips to the summary added to service titan." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7081537) VR Verified Reviewer Sales Rep > "Sometimes it just doesn't get reality." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7177034) JJ James J. HVAC Service Manager > "Rilla has helped me provide consistent coaching and real time feedback to improve the customer experience while increasing revenue and overall..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7068446) TC Tonia C. analytics and Marketing Manager > "There was a lot of up front work that we were not prepped and prepared for." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7032177) JK Joe K. Design Consultant and Sales > "Rilla is a wonderful tool. Since my sales job involves so much drive time, reviewing my appointments by listening to them while driving is a..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6510320) PP Paris P. Sales Manager > "It does drain phone battery. And it does not record phone calls." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6845389) TL Thomas L. New Home Consultant > "I like the feedback and recommendations based on customer interaction. Once we figured out how to use it the software became an asset." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7087367) CS Chandler S. Design Consultant > "The audio feedback is rough on a phone speaker." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7056628) CR Clemens R. Partner > "The AI integration is fantastic, and the areas it targets are evidence-based and predictive of success in a sales or negotiation environment." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6569695) DH Danny H. Design consultant > "It keeps you in check for your presentation but it can also have a negative effect if you feel like big brother is watching" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6510473) GF Garrett F. Online Sales Specialist > "The feedback from the AI tool is much more accurate and helpful than other AI tools we've used in the past as well." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7153234) MM Michael M. Service Tech Sales > "Mumbling and fast talking are the two biggest." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6858775) TL Thomas L. New Home Consultant > "I was skeptical at first, but we sales professionals need to stay professional and Rilla is a great tool for checking yourself regularly." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7087367) AC Ashley C. Service Advisor > "It can't distinguish between different voices between phones." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6794349) MD Matthew D. Sales Rep > "The call quality and feedback is really spot on, and helpful to see what I missed or did really well at." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7160217) RB Robert B. Garage Door Technician > "Mobile app search function doesn’t always seem to work. " [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6495362) MD Matthew D. Sales Rep > "Helps you stay the course, become disciplined and consistent, and find areas of improvement." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7160217) CH Carter H. Sales Representative > "However, ai language learning and voice recognition is virtually impossible to trust." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6712676) PH Paige H. General Office Manager > "Very easy to use and give us very valuable feedback on conversations with clients to help us improve our scripting for future interactions...." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7034584) TL Thomas L. New Home Consultant > "Hearing my own voice was painful at first." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7087367) TS Trevor S. Service technician > "Rilla is a good tool to improve call quality for customers." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7085411) JB James B. Process Auditor > "Ultimately, the bugs/glitches/yet-to-be-implemented issues I'm referencing don't impact the usage of the product, and half of them can be..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6300758) BC Bridgette C. Office Manager > "Rilla has provided us with a way to provide one on one training and ridealong capability without having to spend an entire day to be there." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6607728) GC Geoff C. Service Manager > "As with any voice transcription the voice transcription is not 100%." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6570609) CS Chandler S. Design Consultant > "I like that I am able to record talk ratio along with talk speed." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7056628) MC Michael C. Sales Manager > "not being able to use some features on tablet" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6399668) PH Paige H. General Office Manager > "Very positive experience with the exception of the difficulties of call recording which is where all of our customer support conversations take..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7034584) TC Tonia C. analytics and Marketing Manager > "This dilutes our trackers." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7032177) JK Jeff K. Electrical Manager > "I like that it will coach my technicians and gives me the opportunity to do ridealong coaching with them without actually spending the time to..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6817546) DE Dave E. Field Supervisor > "Transcripts don't always match the real audio." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6510110) AJ Anthony J. Sales Consultant > "This platform also makes it easy so I don’t have to have my face crammed in a notebook while with my customers." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7011757) HS Henry S. Electrician, Training Coordinator > "I had initial hesitations about the recording piece, but \[sensitive content hidden\] squashed all of those in his presentation." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6463932) GC Geoff C. Service Manager > "Rilla allows me to be far more in tune with the operations in the field and allow me to improve and coach more effectively" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6570609) DB Dylan B. Service Manager > "It doesn't pick up on the correct person that is speaking at the moment sometimes." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6551323) CS Christian S. Service Manager > "The platform is straightforward to use, and the coaching value has been especially helpful for development and accountability." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7140164) KK Kristie K. Water Technician > "Getting signed out and having issues being able to sign back in" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6565427) JZ Jim Z. Management > "I appreciate the opportunity to share with the team on how to improve our lives!" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7075106) RM ROEL M. HVAC SUPERVISOR > "AI NOT BEING ABLE TO DETECT WHEN ITS VOICE FROM TV,RADIO,OR REAL PERSON AND LABELING AS "CUSTOMER WHEN ITS NOT"" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6272921) [View Reviews](https://www.capterra.com/p/10016798/Rilla/reviews/) ## User interface [Kickserv](https://www.capterra.com/p/122541/Kickserv/) 4.42 (387) [Rilla](https://www.capterra.com/p/10016798/Rilla/) 4.81 (361) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Kickserv Top features 41/49 - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Automated Scheduling - Billing & Invoicing - Calendar Management - Client Portal - Contract/License Management - Customer Database - Customer History - Customer Management - Customizable Forms - Customizable Reports - Dispatch Management - Drag & Drop - Driver ETA - Electronic Payments - Electronic Signature - Generative AI - GPS - Historical Reporting - Inventory Control - Inventory Management - Job Management - Job Tracking - Location Tracking - Maintenance Scheduling - Mobile Access - Performance Metrics - Project Management - QuickBooks Integration - Quotes/Estimates - Real-Time Data - Real-Time Updates - Reminders - Reporting & Statistics - Route Optimization - Routing - Scheduling - Self Service Portal - Service History - Status Tracking - Technician Management - Third-Party Integrations - Time Tracking - Work Order Management [See all features](https://www.capterra.com/p/122541/Kickserv/#features) Rilla 35/49 - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Automated Scheduling - Billing & Invoicing - Calendar Management - Client Portal - Contract/License Management - Customer Database - Customer History - Customer Management - Customizable Forms - Customizable Reports - Dispatch Management - Drag & Drop - Driver ETA - Electronic Payments - Electronic Signature - Generative AI - GPS - Historical Reporting - Inventory Control - Inventory Management - Job Management - Job Tracking - Location Tracking - Maintenance Scheduling - Mobile Access - Performance Metrics - Project Management - QuickBooks Integration - Quotes/Estimates - Real-Time Data - Real-Time Updates - Reminders - Reporting & Statistics - Route Optimization - Routing - Scheduling - Self Service Portal - Service History - Status Tracking - Technician Management - Third-Party Integrations - Time Tracking - Work Order Management [See all features](https://www.capterra.com/p/10016798/Rilla/#features) ### Recognition No recognitions have been awarded to Kickserv No recognitions have been awarded to Rilla ### Deployment & support Kickserv Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Rilla Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Kickserv - By KickServ - Located in United States - Founded in Rilla - By Rilla - Located in United States - Founded in ## Popular Comparisons [Kickserv](https://www.capterra.com/p/122541/Kickserv/)[4.42 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) $60/month Price $29/month 4.1 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/122541-153140/Kickserv-vs-Connecteam) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.81 (361)](https://www.capterra.com/p/10016798/Rilla/reviews/) vs [Fathom](https://www.capterra.com/p/276054/Fathom/)[4.96 (808)](https://www.capterra.com/p/276054/Fathom/reviews/) Contact vendor for pricing Price $15/month 4.7 Features 4.9 4.8 Ease of Use 5.0 [View full comparison](https://www.capterra.com/compare/276054-10016798/Fathom-vs-Rilla) [Kickserv](https://www.capterra.com/p/122541/Kickserv/)[4.42 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/) $60/month Price $39/month 4.1 Features 4.3 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/122541-127994/Kickserv-vs-Jobber) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.81 (361)](https://www.capterra.com/p/10016798/Rilla/reviews/) vs [Talkatoo](https://www.capterra.com/p/198507/Talkatoo/)[4.71 (221)](https://www.capterra.com/p/198507/Talkatoo/reviews/) Contact vendor for pricing Price $40/month 4.7 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/198507-10016798/Talkatoo-vs-Rilla) [Kickserv](https://www.capterra.com/p/122541/Kickserv/)[4.42 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.59 (466)](https://www.capterra.com/p/153475/FieldPulse/reviews/) $60/month Price Contact vendor for pricing 4.1 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122541-153475/Kickserv-vs-FieldPulse) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.81 (361)](https://www.capterra.com/p/10016798/Rilla/reviews/) vs [Gong.io](https://www.capterra.com/p/157969/Gong-io/)[4.81 (561)](https://www.capterra.com/p/157969/Gong-io/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.7 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/157969-10016798/Gong-io-vs-Rilla) [Kickserv](https://www.capterra.com/p/122541/Kickserv/)[4.42 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) vs [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,742)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) $60/month Price $79/month 4.1 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/122541-140363/Kickserv-vs-HouseCall-Pro) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.81 (361)](https://www.capterra.com/p/10016798/Rilla/reviews/) vs [Transkriptor](https://www.capterra.com/p/251933/Transkriptor/)[4.75 (551)](https://www.capterra.com/p/251933/Transkriptor/reviews/) Contact vendor for pricing Price $8.33/month 4.7 Features 4.7 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/251933-10016798/Transkriptor-vs-Rilla) [Kickserv](https://www.capterra.com/p/122541/Kickserv/)[4.42 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) vs [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.35 (335)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) $60/month Price Contact vendor for pricing 4.1 Features 4.2 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/122541-150053/Kickserv-vs-ServiceTitan) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.81 (361)](https://www.capterra.com/p/10016798/Rilla/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.7 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-10016798/Connecteam-vs-Rilla) [Kickserv](https://www.capterra.com/p/122541/Kickserv/)[4.42 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) vs [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) $60/month Price $245/month 4.1 Features 4.1 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/122541-135788/Kickserv-vs-Service-Fusion) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.81 (361)](https://www.capterra.com/p/10016798/Rilla/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/) Contact vendor for pricing Price $39/month 4.7 Features 4.3 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-10016798/Jobber-vs-Rilla)