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Kickserv vs 360e: Which is a better fit?

Updated on January 19th, 2025
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Summary
Key features rated by users
Features selected based on 4,348 reviews from Field Service Management users.
% Fit
Not enough reviews
Feature ratings
Mobile Access
4.3
Scheduling
4.6
Billing & Invoicing
4.6
Quotes/Estimates
4.6
Maintenance Scheduling
4.3
% Fit
Missing features
Not enough reviews
Feature ratings
Mobile Access
1.0
Scheduling
1.0
Billing & Invoicing
1.0
Quotes/Estimates
--
Maintenance Scheduling
NA
User satisfaction
4.4
User reviews389
Ease of use
4.4
Functionality
4.2
Value for money
4.4
Customer support
4.4
4.4
User reviews18
Ease of use
4.2
Functionality
4.2
Value for money
4.5
Customer support
4.6
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

The service company looking to eliminate paper based processes, convert more leads, track & close opportunities better, get control of job scheduling & streamline invoicing and collection of payments.

Originally built for Electricians. 360e manages workflow for all small-medium sized contractor businesses trying to improve operations for office management and technicians/ employees in the field.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Ron C
Owner
5.0

Tarsha: Hi, I'm Tarsha, office administrator. I give Kickserv a five out of five. For more reviews like this, please click the link below. Before using Kickserv, we were actually using pen and paper. When we came across, we've decided to go with another company that had a great platform, but not really what we were looking for. When we came across Kickserv, Kickserv was everything that we were looking for. It was able to integrate our payment system that we used with Stripe, kept up with the CRM. Very easy scheduling for our customers. Kickserv has been the best and we would not change it for the world. As before, we were actually using old time scheduling, meaning, keeping up with spreadsheet, making our own spreadsheet for our scheduling, keeping up with payments, keeping up with customers, who have we called and who we hasn't called. With Kickserv it actually took a whole load off of us and it gave us more time to focus on our business and actually gave us more time to focus on our customers. With Kickserv the scheduling is a breeze, it's easy. And we also integrate it into our company website that we have. And our customer just love how easy it is and stress free it can be for scheduling. Bringing in Kickserv with our company has lifted our load off our company. From the time of us speaking with the sales rep at Kickserv, getting all our needs that we needed, it was a breeze for the onboarding. Our employees actually love it. It has a map on there to show where our cleaners are and where our customers are located, which was great. But far as the onboarding, the number one thing I can say about Kickserv, that was the number one. And number two, customer service. My advice for anyone who's thinking about getting Kickserv, please do. Kickserv will actually relieve every headache that you have. Going anywhere, starting with getting your customer logged and onboarded, payment integration, and employee directions as well. Kickserv is the way to go.

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User interface
122541 video thumbnail}
1 Video
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5 screenshots
144194
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Accounting Integration
207
Important
Activity Dashboard
388
Important

Kickserv

Top Features
32/39
  • Documentation Management
  • Forms Management
  • Inventory Management
  • Monitoring
  • Resource Allocation
  • Service Level Agreement (SLA) Management
  • Workforce Management
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Billing & Invoicing
  • Calendar Management
  • Contact Database
  • Contract/License Management
  • CRM
  • Customizable Fields
  • Customizable Forms
  • Dispatch Management
  • Drag & Drop
  • Electronic Signature
  • File Storage
  • GPS
  • Maintenance Scheduling
  • Mobile Access
  • Online Time Clock
  • Payment Collection in the Field
  • Quotes/Estimates
  • Real-Time Data
  • Reporting & Statistics
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History
  • Status Tracking
  • Third-Party Integrations
  • Workflow Management
  • Work Order Management
See All features
Hide Field Service Management Software Features -

360e

19/39
Show Field Service Management Software Features +
Kickserv
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
360e
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Kickserv
  • By KickServ
  • Located in United States
360e
  • By 360 Enterprises
  • Located in United States
  • Founded in 2015
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