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Kickserv vs Swept: Which is a better fit?

Updated on January 16th, 2025
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Summary
Key features rated by users
Features selected based on 4,341 reviews from Field Service Management users.
% Fit
Not enough reviews
Feature ratings
Mobile Access
4.3
Scheduling
4.6
Billing & Invoicing
4.6
Maintenance Scheduling
4.3
Quotes/Estimates
4.6
% Fit
Missing features
Not enough reviews
Feature ratings
Mobile Access
3.2
Scheduling
3.3
Billing & Invoicing
NA
Maintenance Scheduling
NA
Quotes/Estimates
NA
User satisfaction
4.4
User reviews388
Ease of use
4.4
Functionality
4.2
Value for money
4.4
Customer support
4.4
4.3
User reviews78
Ease of use
4.2
Functionality
3.8
Value for money
4.1
Customer support
4.4
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

The service company looking to eliminate paper based processes, convert more leads, track & close opportunities better, get control of job scheduling & streamline invoicing and collection of payments.

Simple timekeeping solution for janitorial owners asking ‘where are my cleaners?’. Growing janitorial businesses not digitized, are using software not for janitorial, or need to improve operations.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Ron C
Owner
5.0

Tarsha: Hi, I'm Tarsha, office administrator. I give Kickserv a five out of five. For more reviews like this, please click the link below. Before using Kickserv, we were actually using pen and paper. When we came across, we've decided to go with another company that had a great platform, but not really what we were looking for. When we came across Kickserv, Kickserv was everything that we were looking for. It was able to integrate our payment system that we used with Stripe, kept up with the CRM. Very easy scheduling for our customers. Kickserv has been the best and we would not change it for the world. As before, we were actually using old time scheduling, meaning, keeping up with spreadsheet, making our own spreadsheet for our scheduling, keeping up with payments, keeping up with customers, who have we called and who we hasn't called. With Kickserv it actually took a whole load off of us and it gave us more time to focus on our business and actually gave us more time to focus on our customers. With Kickserv the scheduling is a breeze, it's easy. And we also integrate it into our company website that we have. And our customer just love how easy it is and stress free it can be for scheduling. Bringing in Kickserv with our company has lifted our load off our company. From the time of us speaking with the sales rep at Kickserv, getting all our needs that we needed, it was a breeze for the onboarding. Our employees actually love it. It has a map on there to show where our cleaners are and where our customers are located, which was great. But far as the onboarding, the number one thing I can say about Kickserv, that was the number one. And number two, customer service. My advice for anyone who's thinking about getting Kickserv, please do. Kickserv will actually relieve every headache that you have. Going anywhere, starting with getting your customer logged and onboarded, payment integration, and employee directions as well. Kickserv is the way to go.

How Capterra sources reviews
View all video reviews
Evan K
General Manager
4.0

Evan K.: My name is Evan. I'm a general manager. I give Swept to four out of five. For more reviews like this, click below. Before Swept, we weren't using any janitorial software. We were doing everything manually offline. The reason for the switch, obviously, we wanted to streamline our business practices and operations and that's how we ended up with Swept. So when we first adopted Swept, it was an older version. Even in that older version, it had everything we were looking to solve, which was time tracking, inventory management, and an app to organize all of our inspections into one place. It also had a few other features that added more value to it, but we didn't... We personally didn't feel the need to use those additional features like communicating with the client or communicating with our staff at the job site. We used other tools to fix those problems. So getting started with Swept was a pretty simple process. It's not very complex. It's a very customizable tool. So we were able to make it work for our needs fairly simply. So if you're in the market looking for a janitor software, I highly recommend that you adopt some sort of technological tool. It completely transforms the way you do your business. Swept, since I personally have experience with it, I would definitely recommend that you at least give it a try. I don't know if they're still offering demos or trials at this time, but it's if they are, and even if they aren't, I would definitely give it a one month attempt, three months, a full quarter to really see how transforms your business and to see if there's value there for you or not.

How Capterra sources reviews
View all video reviews
User interface
122541 video thumbnail}
1 Video
148615 video thumbnail}
1 Video
122541
5 screenshots
148615
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Accounting Integration
207
Important
Activity Dashboard
388
Important

Kickserv

Top Features
32/39
  • Documentation Management
  • Forms Management
  • Inventory Management
  • Monitoring
  • Resource Allocation
  • Service Level Agreement (SLA) Management
  • Workforce Management
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Billing & Invoicing
  • Calendar Management
  • Contact Database
  • Contract/License Management
  • CRM
  • Customizable Fields
  • Customizable Forms
  • Dispatch Management
  • Drag & Drop
  • Electronic Signature
  • File Storage
  • GPS
  • Maintenance Scheduling
  • Mobile Access
  • Online Time Clock
  • Payment Collection in the Field
  • Quotes/Estimates
  • Real-Time Data
  • Reporting & Statistics
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History
  • Status Tracking
  • Third-Party Integrations
  • Workflow Management
  • Work Order Management
See All features
Hide Field Service Management Software Features -

Swept

11/39
Show Field Service Management Software Features +
Kickserv
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Swept
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Kickserv
  • By KickServ
  • Located in United States
Swept
  • By Swept
  • Located in Canada
  • Founded in 2013
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