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Kickserv vs Lighthouse.io: Which is a better fit?

Updated on January 8th, 2025
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Summary
Features in HVAC
30
Best performer
34
  • Accounting
  • Activity Dashboard
  • API
4
34
  • Inventory Management
User satisfaction
4.4
User reviews386
Ease of use
4.4
Functionality
4.2
Value for money
4.4
Customer support
4.4
4.4
User reviews28
Ease of use
4.6
Functionality
4.2
Value for money
4.4
Customer support
4.6
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

The service company looking to eliminate paper based processes, convert more leads, track & close opportunities better, get control of job scheduling & streamline invoicing and collection of payments.

We serve janitorial, maintenance and security contractors with distributed workforces.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Ron C
Owner
5.0

Tarsha: Hi, I'm Tarsha, office administrator. I give Kickserv a five out of five. For more reviews like this, please click the link below. Before using Kickserv, we were actually using pen and paper. When we came across, we've decided to go with another company that had a great platform, but not really what we were looking for. When we came across Kickserv, Kickserv was everything that we were looking for. It was able to integrate our payment system that we used with Stripe, kept up with the CRM. Very easy scheduling for our customers. Kickserv has been the best and we would not change it for the world. As before, we were actually using old time scheduling, meaning, keeping up with spreadsheet, making our own spreadsheet for our scheduling, keeping up with payments, keeping up with customers, who have we called and who we hasn't called. With Kickserv it actually took a whole load off of us and it gave us more time to focus on our business and actually gave us more time to focus on our customers. With Kickserv the scheduling is a breeze, it's easy. And we also integrate it into our company website that we have. And our customer just love how easy it is and stress free it can be for scheduling. Bringing in Kickserv with our company has lifted our load off our company. From the time of us speaking with the sales rep at Kickserv, getting all our needs that we needed, it was a breeze for the onboarding. Our employees actually love it. It has a map on there to show where our cleaners are and where our customers are located, which was great. But far as the onboarding, the number one thing I can say about Kickserv, that was the number one. And number two, customer service. My advice for anyone who's thinking about getting Kickserv, please do. Kickserv will actually relieve every headache that you have. Going anywhere, starting with getting your customer logged and onboarded, payment integration, and employee directions as well. Kickserv is the way to go.

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4 screenshots

Kickserv

Top Features
30/34
  • Equipment Tracking
  • Inventory Management
  • Real-Time Notifications
  • Timesheet Management
  • Accounting
  • Activity Dashboard
  • API
  • Billing & Invoicing
  • Calendar Management
  • Communication Management
  • Customer Database
  • Customer Portal
  • Customizable Forms
  • Data Import/Export
  • Dispatch Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Job Costing
  • Job Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Quotes/Estimates
  • Reminders
  • Reporting & Statistics
  • Routing
  • Scheduling
  • Service History
  • Technician Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Workflow Management
  • Work Order Management
See All features
Hide HVAC Software Features -

Lighthouse.io

4/34
Show HVAC Software Features +

Lighthouse.io

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Kickserv
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Lighthouse.io
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Kickserv
  • By KickServ
  • Located in United States
Lighthouse.io
  • By WorkWave
  • Located in United States
  • Founded in 1984
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