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The service company looking to eliminate paper based processes, convert more leads, track & close opportunities better, get control of job scheduling & streamline invoicing and collection of payments.
We serve janitorial, maintenance and security contractors with distributed workforces.
QuickBooks integration is seamless. The ease of program and the bonus low-cost is amazing.
The data base problem is really something we are struggling with it is hard to be real time resposive when your computer screen keeps locking up.
Customer service is the best whenever you need help they are here for you. Easy to manage and very helpful everywhere (office, on a field).
Does not work correctly most of the time, confusing to use with too many steps to set up service calls.
I've had to make adjustments in quickbooks and the communication with KickServ has worked great. I would recommend this software for it's ease of use and functionality.
Sometimes they were stuck waiting until I was available to process it for them since it is a small family company.
Kickserv also is very good about looking at improvements and moving the software program to more improved abilities. I can't wait for our company to grow with this program and company.
We also didn't have to tell customers that they needed to call the office to pay with a card.
The Lighthouse team have been fantastic. Any knowledge gaps they are very responsive and have assisted without fuss Great product and would highly recommend.
Multiple inactive users throughout the day which might be due to having bad reception on site.
The team is always available and happy to assist. The software system is the most advanced system that I have seen, the technology is amazing.
We had problems with tracking security guard movements across our sites.
The customer service is fantastic, they have responded quickly to all our questions and needs. They are always asking us for input and improving the product.
The back end system is sometimes difficult to get the type of reports we wanted. However Ben and his team have allways developed and implemented what ever reporting we required.
I like working with the team. They are very helpful and develop what you want.
Nothing, it's very helpful, easy and less papers to carry around and end up losing somewhere.
Tarsha: Hi, I'm Tarsha, office administrator. I give Kickserv a five out of five. For more reviews like this, please click the link below. Before using Kickserv, we were actually using pen and paper. When we came across, we've decided to go with another company that had a great platform, but not really what we were looking for. When we came across Kickserv, Kickserv was everything that we were looking for. It was able to integrate our payment system that we used with Stripe, kept up with the CRM. Very easy scheduling for our customers. Kickserv has been the best and we would not change it for the world. As before, we were actually using old time scheduling, meaning, keeping up with spreadsheet, making our own spreadsheet for our scheduling, keeping up with payments, keeping up with customers, who have we called and who we hasn't called. With Kickserv it actually took a whole load off of us and it gave us more time to focus on our business and actually gave us more time to focus on our customers. With Kickserv the scheduling is a breeze, it's easy. And we also integrate it into our company website that we have. And our customer just love how easy it is and stress free it can be for scheduling. Bringing in Kickserv with our company has lifted our load off our company. From the time of us speaking with the sales rep at Kickserv, getting all our needs that we needed, it was a breeze for the onboarding. Our employees actually love it. It has a map on there to show where our cleaners are and where our customers are located, which was great. But far as the onboarding, the number one thing I can say about Kickserv, that was the number one. And number two, customer service. My advice for anyone who's thinking about getting Kickserv, please do. Kickserv will actually relieve every headache that you have. Going anywhere, starting with getting your customer logged and onboarded, payment integration, and employee directions as well. Kickserv is the way to go.
Kickserv
Top FeaturesLighthouse.io
Kickserv
Lighthouse.io
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