# Compare Kickserv vs Field Service Management 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Kickserv and Field Service Management based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/122541-212692/Kickserv-vs-GPS-Insight-Field-Service-Management

---

# Kickserv vs Field Service Management Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

KickservField Service Management2/4 selected

[Kickserv](https://www.capterra.com/p/122541/Kickserv/)[4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/)

[Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/)[4.2 (117)](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/reviews/)

[## Kickserv](https://www.capterra.com/p/122541/Kickserv/)[4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/)

Starting Price

$60.00/month

Value-for-Money

4.4

Functionality

4.1

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

SL

Based on [387 reviews](#user-reviews)

Positive

348

Neutral

24

Negative

15

[## Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/)[4.2 (117)](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.1

Functionality

3.8

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

RW

AB

BS

Based on [117 reviews](#user-reviews)

Positive

102

Neutral

7

Negative

8

## Summary

* * *

Key features rated by users

Features selected based on 5,933 reviews from field service management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Mobile Access

4.3

Scheduling

4.6

Billing & Invoicing

4.5

Quotes/Estimates

4.6

CRM

4.8

\--%Fit

Not enough reviews

Feature ratings

Mobile Access

4.0

Scheduling

\--

Billing & Invoicing

\--

Quotes/Estimates

\--

CRM

\--

User satisfaction

User satisfaction

4.4

User reviews[387](https://www.capterra.com/p/122541/Kickserv/reviews/)

Ease of use

4.4

Functionality

4.1

Value for money

4.4

Customer support

4.4

User satisfaction

4.2

User reviews[117](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/reviews/)

Ease of use

4.1

Functionality

3.8

Value for money

4.1

Customer support

4.2

Price starts from

Price starts from

$60Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$49Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for service businesses, the tool helps convert more leads, track & close opportunities, get control of job scheduling & streamline invoicing and collection of payments.

Best for

Field Service Management by GPS Insight supports a wide-range of mobile-based industries, including construction, mechanical and electrical, government, oil & gas, landscaping, HVAC, and more.

## User reviews

Pros & cons

SL

Saul L.

Co-Chief Executive Officer

> "Automated “on my way” texts are fine since I do not have to communicate with clients as much."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___7118126)

SL

Saul L.

Co-Chief Executive Officer

> "I do not understand why I have to create an entire quote just to utilize a template for a very simple invoice."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___7118126)

SL

Saul L.

Co-Chief Executive Officer

> "I estimate I save about 40 hours a month on the mundane admin tasks, it’s immensely relieving."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___7118126)

Anna M.

Founder

> "They made a huge change without notifying us, without offering training on the changes, we have 42..."

[See full review](https://www.capterra.com/p/122541/Kickserv/#GetApp___6590735)

SS

Sarena S.

Office Manager

> "We love the digital billing, saves us paper, as well as the time tracking for our employees."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6403660)

Anna M.

Founder

> "I can't wait for this, with 1 day of delay in payment you start removing functionalities from the system and..."

[See full review](https://www.capterra.com/p/122541/Kickserv/#GetApp___6590735)

BT

Beatriz T.

Customer Fulfillment Specialist

> "It has been great; KS doesn't let you proceed when adding customers in if something important is missing, which..."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6589722)

MF

MARTIN F.

Owner and Technician

> "I have had only one technical problem with Kickserv and the issue was caused not by Kickserv, but by an Android..."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6510964)

MF

MARTIN F.

Owner and Technician

> "The problem was resolved within 48 hours and I received a follow-up telephone call from the same representative..."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6510964)

SS

Sarena S.

Office Manager

> "Using the phone system is fairly difficult and laggy."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6403660)

DR

Dana R.

Owner

> "All in all, I'm happy with this system. When I run into issues, I am confident that I can get it resolved..."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6506094)

JP

Joan P.

Cleaning

> "I really dislike problems with signing in - which occur fairly regularly."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6594861)

AB

Andy B.

Field Technician

> "You are getting more benefits for the cost of service you are paying."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6657790)

AB

Andy B.

Field Technician

> "The concept of jobs and tasks is confusing for new users."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6657790)

JH

Jesus H.

Account Manager

> "I like the ease it is to schedule and move scheduled jobs."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6589177)

EB

Eric B.

Owner Operator

> "I don't like the notification feature being inaccurate with times."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___5089947)

EB

Erica B.

office

> "The features that are most important are the maps to better route the techs, its simple, and i hardly ever have..."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___5086396)

JC

Jeremy C.

Manager

> "Subject to phone reception, certain areas do not allow techs to log in/out jobs or upload pictures."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4351706)

HJ

Heath J.

President

> "I really enjoy being able to review our customer base, & the ease of billing/payment before we leave."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___5077897)

SK

Scott K.

General Manager

> "Took awhile to get a good handle of things thoughout the platform, but once learnt, it's down hill."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___5057567)

SE

Susan E.

Operations Manager

> "Ease of appointments and overall layout of the calendar makes using the appointments end of the program easy. "

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4879650)

JB

James B.

Clock repair technician

> "There is no ability to log cash or check payments in the free version."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4352925)

JD

Jennifer D.

Business Office Manager

> "I love it, makes communication simple and effective"

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6589226)

JM

Jessie M.

Business Admin Director

> "We have multiple offices and cannot schedule work across regions."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4351972)

JP

Joan P.

Cleaning

> "Very useful and reliable calendar system"

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6594861)

CS

Carlo S.

Project manager

> "The one thing I don't like is that the app and the web browser is inconsitence with one another"

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4359519)

MF

MARTIN F.

Owner and Technician

> "I would whole heartedly recommend this app to any business in the service industry."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6510964)

DH

Doug H.

General Manager

> "There are essential functions that we have to do in business that Kickserv has not been able to program into the..."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3216436)

ML

Manuel L.

Marketing Manager

> "Its intuitive and easy to get started on."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6590209)

TS

Thomas S.

Lead System Integrator

> "The admin functions can take quite awhile to figure out."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4352642)

ZH

Zach H.

Project Coordinator

> "This allowed me quickly find which projects I needed to collect on and which ones I could start immediately."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4352048)

GW

Greg W.

Operations Manager

> "Doesn’t always sync easily with our accounting system."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3487162)

PF

Pierrette F.

Office Manager

> "I also like the fact that you can recall your customers yearly maintenance appointment by the month."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4351771)

JH

Justin H.

Operations Manager

> "The software is lacking rich features."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4351711)

RY

Robbin Y.

Accountant

> "Kickserv helped us do away with bulky job files, helps us manage weekly timecards for our technicians, gives our..."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3225192)

JG

Judy G.

OFFICE MANAGER/BOOK-KEEPER

> "There isn't an easy uncomplicated way to delete services that are not needed once they are signed on for. "

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3216115)

Almodyr B.

Data Analyst

> "The reporting and analytics tools were also extremely beneficial in understanding how my company was performing."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4626025)

MH

Michelle H.

Director of Business Operations

> "That I am not able to track our technicians locations"

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3225276)

CS

Carlo S.

Project manager

> "I liked the fact that the browser I'm able to control all my jobs in one place."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4359519)

NB

Nicolin B.

Plumber

> "Not applicable for my job I don't need all the features."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3237549)

JJ

Joshua J.

Company owner

> "Being able to set up an account, schedule work, invoice onsite, and get paid all in the same program is..."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3237670)

DH

Doug H.

General Manager

> "Support is sometimes tedious."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3216436)

[View Reviews](https://www.capterra.com/p/122541/Kickserv/reviews/)

RW

Robert W.

Office Manager

> "We love the ability so email reports with photos to clients, as well as how easy it is to retrieve the client's past job history and work..."

[See full review](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/#Capterra___2140993)

AB

Andrew B.

Accounts

> "There are always going to be the occasional customer claiming work hasn't been done."

[See full review](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/#Capterra___2142034)

[View Reviews](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/reviews/)

## User interface

4.42 (387)

[Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/)

4.17 (117)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting Integration

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Kickserv

Top features

35/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Chatbot
-   Contact Database
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Dispatch Management
-   Documentation Management
-   Drag & Drop
-   Electronic Signature
-   File Storage
-   Forms Management
-   Generative AI
-   GPS
-   Inventory Management
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Online Time Clock
-   Payment Collection in the Field
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Quotes/Estimates
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Routing
-   Scheduling
-   Self Service Portal
-   Service History
-   Service Level Agreement (SLA) Management
-   Status Tracking
-   Third-Party Integrations
-   Workflow Management
-   Workforce Management
-   Work Order Management

[See all features](https://www.capterra.com/p/122541/Kickserv/#features)

Field Service Management

31/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Chatbot
-   Contact Database
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Dispatch Management
-   Documentation Management
-   Drag & Drop
-   Electronic Signature
-   File Storage
-   Forms Management
-   Generative AI
-   GPS
-   Inventory Management
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Online Time Clock
-   Payment Collection in the Field
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Quotes/Estimates
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Routing
-   Scheduling
-   Self Service Portal
-   Service History
-   Service Level Agreement (SLA) Management
-   Status Tracking
-   Third-Party Integrations
-   Workflow Management
-   Workforce Management
-   Work Order Management

[See all features](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/#features)

### Recognition

No recognitions have been awarded to Kickserv

No recognitions have been awarded to Field Service Management

### Deployment & support

Kickserv

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Field Service Management

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Kickserv

-   By KickServ
-   Located in United States
-   Founded in

Field Service Management

-   By GPS Insight
-   Located in United States
-   Founded in 2004

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vs

[ServiceWorks](https://www.capterra.com/p/183679/ServiceWorks/)[3.56 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

$49/month

Price

$948/year

3.8

Features

3.6

4.1

Ease of Use

3.5

[View full comparison](https://www.capterra.com/compare/183679-212692/ServiceWorks-vs-GPS-Insight-Field-Service-Management)