# Compare Rezdy vs FareHarbor 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare FareHarbor and Rezdy based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/122690-135106/Rezdy-vs-FareHarbor

---

# FareHarbor vs Rezdy Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FareHarborRezdy2/4 selected

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.7 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

[Rezdy](https://www.capterra.com/p/122690/Rezdy/)[4.5 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/)

[## FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.7 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

Starting Price

$0.01one time

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [1,127 reviews](#user-reviews)

Positive

1,077

Neutral

23

Negative

27

[## Rezdy](https://www.capterra.com/p/122690/Rezdy/)[4.5 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [237 reviews](#user-reviews)

Positive

208

Neutral

11

Negative

18

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## Summary

* * *

Key features rated by users

Features selected based on 1,604 reviews from tour operator software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Booking Management

4.0

Payment Processing

4.6

Reservations Management

4.7

Activities Booking

4.8

Central Reservation System

4.8

75%Fit

Feature ratings

Booking Management

4.3

Payment Processing

3.5

Reservations Management

3.9

Activities Booking

4.2

Central Reservation System

3.6

User satisfaction

User satisfaction

4.7

User reviews[1,127](https://www.capterra.com/p/135106/FareHarbor/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.8

User satisfaction

4.5

User reviews[237](https://www.capterra.com/p/122690/Rezdy/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.1

Customer support

4.3

Price starts from

Price starts from

$0.01One Time

-   Free version
-   Free trial

Price starts from

$49Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Tour operators, rental companies, boat tours, attractions, trains, ziplines, and farms.

Best for

Booking software designed for tour, activity & attractions providers, as well as shuttle buses and charters. Channel Manager designed to connect operators, reservation systems & resellers via one API.

## User reviews

Pros & cons

KH

Kevin H.

General contractor

> "Another great feature is the automated confirmations and reminders sent to customers—it helps reduce no-shows and keeps everyone informed."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207)

KH

Kevin H.

General contractor

> "FareHarbor has potential as a service, but based on my experience it needs significant improvement in efficiency, communication, and respect for..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207)

BB

Bree B.

Admin Assistant

> "It played a key role in keeping our fishing charter operations organized and running smoothly, particularly with the fast-paced nature of cruise..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7130189)

KH

Kevin H.

General contractor

> "One of the biggest issues I encountered was how long certain processes take compared to what you would expect from a modern booking and management..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207)

KH

Kevin H.

General contractor

> "Overall, the platform is reliable and makes day-to-day operations smoother for businesses that rely on scheduling and reservations."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207)

RN

Reini N.

Owner

> "No warning we are told the website is theirs now and Fareharbor disputes anything they promised, and claim ownership of the website, litterally..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6579685)

BB

Bree B.

Admin Assistant

> "The online booking system made it super easy for customers to snag their spots without a ton of back-and-forth chatting."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7130189)

AS

Al S.

Manager

> "They changed the fee structure and would not credit our funds into their account so that we can refund clients, despite numerous calls and emails..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6631840)

Ilich Rafael T.

Visiting Lecturer

> "The most thing that I like about the FareHarbor is the User-Friendly Interface of the program it allowed me to use it easily without any hassle, as..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6348712)

AS

Al S.

Manager

> "They have the worst customer service I encountered in any business, not replying to emails or calls, nor assisting even if things are urgent."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6631840)

BB

Bridgette B.

Manager of Education

> "This simplicity improves efficiency and reduces errors, allowing us to focus more on delivering exceptional experiences to our customers."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6354643)

US

Usama S.

Chief Operating Officer

> "Every year I have to contact their customer service department."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7137736)

KH

Kevin H.

General contractor

> "FareHarbor is very easy to use and makes managing bookings much more organized."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207)

DP

Darren P.

Owner

> "They don't innovate, their fees are higher and their support went overseas and can't solve problems."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6872952)

DP

Dustin P.

Owner

> "It allows you to look at future bookings and see future sales."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6804937)

RN

Reini N.

Owner

> "You can't keep and manage your "own" website unless you pay $5,000."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6579685)

VR

Verified Reviewer

IT Manager

> "Being a cloud-based service, FareHarbor allowed us to move away from our antiquated reservation system to a more robust system that allows online..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6053222)

Ilich Rafael T.

Visiting Lecturer

> "The cost is what makes it quite a setback for me, but overall the quality of the program compensates the price."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6348712)

US

Usama S.

Chief Operating Officer

> "To my surprise the support team answered back through the chat area."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7137736)

VR

Verified Reviewer

Administrative Assistant

> "The one thing I really did not like about FareHarbor was the high fees. "

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7077394)

KS

Katie S.

Operations Manager

> "Great customer support and does almost everything you can think of and they are always implementing new features."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6881664)

MH

Mark H.

Director

> "Exorbitant fees that we couldn't with clear conscience pass on to customers."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6692394)

LC

Lucy C.

President of Sales

> "There are very useful features for every booking and reservations website."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6406903)

CG

Camilo G.

Director

> "Now, they seem more interested in finding creative ways to destroy small businesses."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6550830)

CW

Cynthia W.

General Manager

> "Our account manager checks in with me once a month which is great!"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6641555)

AS

Andrew S.

Owner

> "Customers didn’t like the platform."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6863345)

CG

Camilo G.

Director

> "Customer service WAS very good, and commission rates WERE fair (Past tense)"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6550830)

MB

Michael B.

General Manager

> "Company values shifted and are now only out to make money."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6702398)

CH

Craig H.

Owner

> "The speed of the hosted environment keeps up with our check-in flow, and the system seemlessly integrates with our website for online booking. "

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4791894)

BN

Bobby N.

Consultant

> "customers could not get on to use, can take up to an hour just to get in a cew then takes another hour before it is your turn to book ."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#SoftwareAdvice___4938410)

MS

Mark S.

Director

> "The initial sales guy tried to setup the system to drive too many of our bookings online, at the expense of doing them manually to make better use..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3866458)

CG

Camilo G.

Director

> "I've been using Fareharbor for 6 years, and I must say I have passed from being a very satisfied customer to being totally dissatisfied."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6550830)

JR

José R.

Manager

> "What I like most is the way I can manage times and dates at bookings (blocking, availability, etc)."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4675311)

CG

Camilo G.

Director

> "I hope whoever reads this review avoids this company at all costs."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6550830)

JB

Jim B.

Business Systems Analyst

> "Great product (have made use as a consumer for vacation and recreation activities), just more than we need at this time."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4848328)

DB

Daeus B.

President

> "Some of the booking restrictions get funky on some of our items."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6033365)

CW

Cynthia W.

General Manager

> "How easy it is to use."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6641555)

DD

Dennis D.

CFO

> "The overall user interface just did not seem to live up to what other products on the market can offer."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6197517)

EH

Ewa H.

Director

> "It is also reasonably priced."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6801277)

CM

Conor M.

CEO

> "They send a lot of marketing emails that are irrelevant."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___5006091)

HF

Heather F.

Founder/Owner

> "Overall Fare Harbor is a great tool that helps my manage my food tour and excursion business on a day to day basis quickly and easily."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4635999)

CB

Clint B.

Founder

> "After the connection we realized over approximately two weeks our bookings completely stopped as there were continuous issues with the API..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3872211)

DB

Daeus B.

President

> "Usually able to help and solve your problems within 24-36 hours."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6033365)

CB

Cleopatra B.

Managing Director

> "Some of the features can be a little confusing initially."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4793680)

VR

Verified Reviewer

Marketing

> "Gives direct connection with some OTAs, through API.The software has some interesting features that could be very useful (shared resources,..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4588192)

CB

Clint B.

Founder

> "We went through another two weeks of dozens of overbookings and missed bookings in the system then of course the API was not working again. "

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3872211)

TB

Teresa B.

CEO

> "Due to the world wide partnerships it is a great and profitable Booking Software, offering a large range of Reports and management tools."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4684990)

NB

Nuno B.

Sales & Marketing Manager

> "There are a aspects that constantly requires the intervention of the support team which is always a bit time consuming for changes that requires..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3526854)

HF

Heather F.

Founder/Owner

> "I find the software easy to use and easy for me update and edit tours and availabilities. As a major player in the rez tech arena, Fare Harbor is..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4635999)

BC

Bryan C.

Director

> "Service cancelled and funds frozen in my account because I am not a US company, which they knew for 6+ years."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3572286)

KO

Kelly O.

Accounts, Admin & Reservations

> "Easy to use, especially the app when out and about, bookings and payments are easy as are cancellations and refundsDashboard is easy to see..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4676890)

VR

Verified Reviewer

Marketing

> "The rate managing is a hassle, especially if you have many distributing channels."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4588192)

FS

Felipe S.

Owner

> "I was impressed with how fast the team was able to set up my account and start running the app for my reservations, and within a week everything..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4676563)

ML

Melissa L.

Owner /Operator

> "super can’t seem to complete a request, even when it’s costing my business."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3577968)

CD

Christina D.

Owner Manager

> "The customer support is awesome, however different time zone sometimes makes it not practicable to solve the problems in 24 to 48 hours."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4783761)

YH

Yiannis H.

Owner

> "I would rather that customer support handled some issues rather than providing users demos on how to do it themselves"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4680737)

JL

Jorge L.

Activity & Tour

> "All the options FareHarbor offer combined with an efficient bine technology developed by the company's technical team"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4686936)

VR

Verified Reviewer

Front Desk Agent

> "The only issue I have with Fare harbor is that I wish they would accept Paypal payments, this would diversify the amount of payment options..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#GetApp___3164942)

CD

Christina D.

Owner Manager

> "The integration with other platform is great, user friendly, simple step to add/edit/archive items."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4783761)

BC

Brenda C.

OWNER

> "Also, doesnt support retail add-ons well (Point of Sale)"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4529655)

PT

Peterson T.

Captain / Ownerq

> "It is a system that is a great fit for my small charter / tour operation."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4679150)

TB

Teresa B.

CEO

> "The website handling is strict and not allowed."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4684990)

Oscar P.

Captioner

> "What I like the most about this software is that is very easy to use, it has many features which will help you depending on the services that you..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3079435)

CD

Christina D.

Owner Manager

> "Not suitable for multi day tour."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4783761)

DM

David M.

Business Manager

> "It operates our booking system, website and payment system flawlessly"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4679101)

JR

José R.

Manager

> "Nothing at the moment. When we are not able to solve something we ask Fareharbor for help"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4675311)

JB

Janet B.

CEO

> "As a business owner, FareHarbor has helped me by freeing up my time for other tasks."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4676297)

DD

Demian D.

Owner/Operator

> "I didn't find value in that department, so do not offer my services for a commission."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3529930)

JM

James M.

Captain

> "Fareharbor takes care of the booking of customers and they do it well."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4677616)

SC

Sarah C.

Outreach / Visitor Services Manager

> "Our non-profit arts organization / national historic landmark started shopping for a new ticket vendor amidst the pandemic when our formerly tried..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2839517)

HF

Heather F.

Founder/Owner

> "Their knowledge base and resources are outstanding as well as there in person customer service."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4635999)

DT

Dean T.

Owner

> "If you need support be prepared to wait a week or more for changes with little to no reply as to when it will be addressed."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3464465)

CD

Christina D.

Owner Manager

> "This software is suitable for day tour operators."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4783761)

RC

Rebecca C.

Campground Manager

> "We have a few concerns about how it works for us, which I went into detail about in the question above; but the biggest issue facing us now is..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2634491)

DM

David M.

Business Manager

> "They have an excellent team for answering any and every query."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4679101)

ES

Eric S.

CEO

> "I don't want to pass fees on to the customer and there doesn't seem to be an option to change it."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2942975)

CB

Clint B.

Founder

> "If it was integrated the way we were told it would be it would be wonderful."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3872211)

BO

Bob O.

President

> "Terrible customer service"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3625208)

SC

Sarah C.

Outreach / Visitor Services Manager

> "The customer service team has been exceptional in providing complete information and support throughout the vetting process and then getting us set..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2839517)

SP

Steve P.

Managing Director

> "Our website has a dark theme and Fareharbor currently does not have any flexibility to move beyond its white background booking windows (Rezdy..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2487531)

[View Reviews](https://www.capterra.com/p/135106/FareHarbor/reviews/)

SH

Shawn H.

Owner

> "It works well, and its perfectly flexible and works well for my business."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7125002)

SH

Shawn H.

Owner

> "After switching to Rezdy and using it for several months, I can confidently say it has not worked for my business. Despite a sales..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7125002)

SH

Shawn H.

Owner

> "Rezdy is a versatile platform with a lot of capability."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7125002)

BW

Brad W.

Fishing

> "Throughout the entire setup and onboarding process, there was no mention whatsoever that we would later be told our plan was unsuitable, that..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7084622)

BW

Brad W.

Fishing

> "The usability and interface is great."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7084622)

SH

Shawn H.

Owner

> "More recently, when I added a new product and went to connect it to OTAs, I was told that Rezdy and Viator together do not support a minimum..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7125002)

SH

Shawn H.

Owner

> "They built me a beautiful website."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7125002)

BW

Brad W.

Fishing

> "We were completely misled be our Account Executive and never informed of the requirements of the plans before they forced us to switch plans to..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7084622)

LT

Liviana T.

Reservation Consultant

> "I have found it easy to use, features that are easy to understand and activate, very helpful and ast response time of their customer servie..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6450077)

BW

Brad W.

Fishing

> "For weather-dependent or in-person operators, proceed with extreme caution — the pricing you sign up to may not be the pricing you’re allowed..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7084622)

LT

Liviana T.

Reservation Consultant

> "Easy to use for those not an expert on Rezdy and very helpful and fast response time their customer service agents."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6450077)

AR

Amiee R.

Customer Service

> "Meantime the stress of having to move quickly to fix this "glitch" (that's what the unhelpful multiple reps call it) makes me RACE to add back..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6751771)

BR

Brian R.

Operations and Logistics Manager

> "Reporting is excellent, let’s be honest everyone loves a good chart especially when growth is shown YOY"

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6451806)

SH

Shawn H.

Owner

> "It turned out the system had been set up incorrectly from the start, which I only discovered after the problem had already affected my business."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7125002)

BR

Brian R.

Operations and Logistics Manager

> "We find the software and the staff to be super efficient and you should be very proud of this product"

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6451806)

DG

Dany G.

Executive Manager

> "Rezdy is not recommended as they have failed to fix basic bugs in their system which impacts their clients and the guests who book."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7021501)

MS

Mitch S.

Client Services

> "Rezdy has streamlined our booking process and allowed us to connect with booking agents and take bookings no matter what time they are made."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3771857)

DG

Dany G.

Executive Manager

> "Rezdy has had this reported to them multiple times over a period of months, but unfortunately they don't have time to deal with even such a..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7021501)

RD

Rebecca D.

Owner

> "easy to use and understand."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6450377)

Daniel M.

CEO

> "I have lost so much money because clients cannot book online using the software due to glitches that Rezdy does not solve or simply sweeps..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#GetApp___6750719)

CD

Charlotte D.

Operations Manager

> "It has been excellent, through once they moved from a static monthly fee to a dynamic one, their service got more expensive but for no..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___4737685)

AR

Amiee R.

Customer Service

> "The other MAJOR issue is even though you add the vehicles back in, you can check later and they TAKE THEM OUT AGAIN."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6751771)

AT

Alfredo T.

Manager

> "Its integration with Stripe is very good, which does not make it necessary to enter to the platform for the issue of refunds."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3644835)

PMK

P Mathew K.

Owner

> "One serious glitch resulted in a major booking mishap, costing me a one-star review."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6859348)

Diego J.

COO

> "Easy of use & setup, great support and good technical documentation if you use the API and webhooks for setup taylor-made tours and activities...."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3518111)

PC

Pedro C.

CEO

> "It is a difficult platform to use and the customer service leaves much to be desired. When I unsubscribed and told the reason (I expressly said..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6555600)

MM

Matt M.

Director of Marketing

> "We like using Rezdy as a channel manager as it connects us to multiple OTA's and travel agents and allows for 24/7, real-time, live inventory..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3492075)

AJA

Alvin Jason A.

Customer Support Executive

> "Additionally, the calendar management accurately records bookings and their details but doesn't make availabilities clear when viewing the..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6041958)

Ricardo C.

Reservations Manager

> "It has allowed us to keep our inventory organizes, our staff well planned in advance, and keeping track of our bookings while offering our..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2864445)

Daniel M.

CEO

> "I feel bad for the people in the customer service chat, which you can't talk to due to "protocol.""

[See full review](https://www.capterra.com/p/122690/Rezdy/#GetApp___6750719)

Saran V.

accountant

> "i am an accountant this platform help me alot to generate report with in no time its so accurate and flexible."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3749039)

PMK

P Mathew K.

Owner

> "The lack of accountability and support is beyond frustrating."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6859348)

AT

Anthony T.

Owner Operator

> "There widgets and html integrated seamlessly with my Godaddy website templates"

[See full review](https://www.capterra.com/p/122690/Rezdy/#SoftwareAdvice___3642959)

BW

Brad W.

Fishing

> "Extremely disappointing experience."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7084622)

CD

Charlotte D.

Operations Manager

> "This is a great product we have used for years and has most of the tour booking features you need, but we will be shifting to Checkfront after..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___4737685)

AR

Amiee R.

Customer Service

> "Thank you Rezdy for a system that is broken and you truly do not care to help get a crippling issue fixed."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6751771)

MS

Myron S.

Owner

> "I like the automated emails, the ability to add questions for the entire reservation and for individual participants, Such as meal choices."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2972775)

RR

Rene R.

Principle

> "Contacted twice over the course of 2 weeks for assistance and got zero reply."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6660473)

MS

Myron S.

Owner

> "The online booking engine is great, and I love that you can automate an email for a client to pay a balance right from the email by clicking a..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2972775)

GD

Giles D.

CEO

> "You cannot effectively run conversion campaigns on AdWords"

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6139813)

AS

Andrew S.

Director of Sales

> "Merchandising our products in this manner without Rezdy would be not be possible given the scope of work it would entail. Since working with..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3474451)

Daniel M.

CEO

> "A merger that was a mess."

[See full review](https://www.capterra.com/p/122690/Rezdy/#GetApp___6750719)

AS

Alan S.

Director

> "The calendar feature is a big advantage of this system"

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___4713636)

XA

Xus A.

Developer

> "Rezdy has problems integrating payments on website through the API with Stripe since Rezdy was not compatible with the European SCA regulations."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3615734)

JN

Jane N.

Owner / Manager

> "Over the years we’ve been able to see Rezdy grow and offer more features."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3753547)

AR

Amiee R.

Customer Service

> "So anyone trying to book it says not available!"

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6751771)

XA

Xus A.

Developer

> "It has a good dashboard for managing your company."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3615734)

GD

Giles D.

CEO

> "As of the 18th January 2024, I am informed by Rezdy support, they are unable to fix the issue."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6139813)

ST

Sean T.

Operation Manager

> "So easy to navigate , and manage all of my users. And also able to add all managers"

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3750851)

MB

Minnie B.

Administrator

> "The basic do not allow to arrange pick ups and I think that for small companies is too expensive the next level"

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3751264)

MH

Mike H.

Owner

> "Simple integration with my website."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3748464)

BD

Brenda D.

Compnay Director

> "Rezdy do not provide a feature of User permissions so we had to have two subscriptions which stopped cross selling/selling multiple activities..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2958794)

AF

AnnaMair F.

Photographer/Tour Guide

> "As someone knows little about how a website works, I have found Rezdy easy to use and when I haven't been able to work it out the tech staff..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3748965)

MS

Mitch S.

Client Services

> "Email settings can be a bit limited and inflexible."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3771857)

JK

Jim K.

Owner operator

> "I use Rezdy as my booking platform through my website to promote tour details and allow easy and hassle-free booking by any guests wishing to..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2501893)

Diego J.

COO

> "Lack of payment integration with LATAM countries."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3518111)

AF

AnnaMair F.

Photographer/Tour Guide

> "I love that you have staff available to help much of the time"

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3748965)

BD

Brenda D.

Compnay Director

> "Cost of the subscriptions were absolutely not good value and when they amended their charging mechanism to a percentage of booking plus..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2958794)

BD

Brenda D.

Compnay Director

> "The layout of the calendar displaying availability and booking information is great. "

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2958794)

XA

Xus A.

Developer

> "this reservation system is not your best option."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3615734)

MS

Myron S.

Owner

> "I like that they are continuously looking for ways to make improvements come on and despite the other comments on this platform, I found..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2972775)

OD

Oliver D.

Owner

> "My main conflict with this company is the fact that after 8 years of being a loyal customer, they changed their payment plan such that our..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3268027)

SZ

Scott Z.

Sales and marketing manager

> "Easy for customer and operarional team to use the software"

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3748472)

MS

Myron S.

Owner

> "you can’t even print a single report, only download spreadsheets of raw data."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2972775)

JN

Jane N.

Owner / Manager

> "It’s easy to use."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3753547)

JC

Jodi C.

Sales and Marketing Manager

> "There has only been one downside to working with Rezdy and it is the lack of providing back up for our monthly invoices."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3457219)

LB

Leo B.

Manager, IT Specialists

> "Simple and Great"

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3751140)

BD

Brenda D.

Compnay Director

> "Linking with South America or Australia looks good but produces nothing for us but that was the justification of the high fees to cover the..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2958794)

MH

Mike H.

Owner

> "Easy to use for both guest and myself."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3748464)

ME

Melody E.

Travel consultant

> "Rates are not automatically available, sometimes it takes forever suppliers come back to you and then you don’t need it anymore."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2855556)

AS

Andrew S.

Director of Sales

> "We have since exceeded our company sales goals and metrics."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3474451)

JG

Jenny G.

Owner

> "Now we have had an issue with a Cyber Attack and if turns out they have stopped supporting some merchant gateways and are pushing everyone to..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2787270)

JK

Jim K.

Owner operator

> "This is backed up by a slew of videos and training sessions online that are easily found with a Google search."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2501893)

Ricardo C.

Reservations Manager

> "It can be a bit intimidating to use it, but you have customer support and training before getting it running."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2864445)

VJ

Viktoria J.

Customer Support

> "We did not have one single instance of bookings failing because of the API which made Rezdy the absolute champion of API bookings."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2671760)

MS

Myron S.

Owner

> "The reporting is the biggest frustration."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2972775)

TC

Trevor C.

Intern

> "Would recommend for the training material."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3072596)

BM

BLOSSOM M.

OWNER

> "This is all something that began in May 2020 after using the system since 2018 without too many issues but when they started it was a complete..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2257129)

GA

Gayle A.

Manager

> "I love adding new products and being able to post them to my webpage live. "

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2501811)

EC

Edemilson C.

Diretor

> "Not all are easy to customize and you need to spend a time to find the best solution that could work for you. But the not good part is the lack..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2501714)

[View Reviews](https://www.capterra.com/p/122690/Rezdy/reviews/)

## User interface

4.74 (1,127)

4.46 (237)

### Features

FareHarbor

33/44

-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   API
-   Booking Management
-   Calendar Management
-   Central Reservation System
-   Channel Management
-   Client Management
-   Communication Management
-   CRM
-   Customer Database
-   Customizable Branding
-   Customizable Reports
-   Data Import/Export
-   Discount Management
-   Document Management
-   GDS/OTA Integration
-   Generative AI
-   Inventory Management
-   Invoice Management
-   Itinerary Creation
-   Multi-Currency
-   Multi-Day Booking
-   Multi-Language
-   Package Creation
-   Payment Processing
-   Price/Margin Management
-   Pricing Management
-   Promotions Management
-   Quotes/Estimates
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Reservations Management
-   Resource Management
-   Search/Filter
-   Social Media Integration
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Management
-   Waiver Management
-   Website Management

[See all features](https://www.capterra.com/p/135106/FareHarbor/#features)

Rezdy

Top features

38/44

-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   API
-   Booking Management
-   Calendar Management
-   Central Reservation System
-   Channel Management
-   Client Management
-   Communication Management
-   CRM
-   Customer Database
-   Customizable Branding
-   Customizable Reports
-   Data Import/Export
-   Discount Management
-   Document Management
-   GDS/OTA Integration
-   Generative AI
-   Inventory Management
-   Invoice Management
-   Itinerary Creation
-   Multi-Currency
-   Multi-Day Booking
-   Multi-Language
-   Package Creation
-   Payment Processing
-   Price/Margin Management
-   Pricing Management
-   Promotions Management
-   Quotes/Estimates
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Reservations Management
-   Resource Management
-   Search/Filter
-   Social Media Integration
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Management
-   Waiver Management
-   Website Management

[See all features](https://www.capterra.com/p/122690/Rezdy/#features)

### Recognition

FareHarbor is recognized as a top-rated tool in 1 Capterra Shortlist reports

Rezdy is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

FareHarbor

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Rezdy

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

FareHarbor

-   By FareHarbor Holdings
-   Located in Netherlands
-   Founded in 2013

Rezdy

-   By Rezdy
-   Located in Australia
-   Founded in 2010

## Popular Comparisons

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.74 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

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[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.74 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

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[Rezdy](https://www.capterra.com/p/122690/Rezdy/)[4.46 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/)

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[Rezdy](https://www.capterra.com/p/122690/Rezdy/)[4.46 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/)

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[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.74 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

vs

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

$0.01one time

Price

Contact vendor for pricing

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135106-142459/FareHarbor-vs-Peek-PRO-Tour-Operator-Software)

[Rezdy](https://www.capterra.com/p/122690/Rezdy/)[4.46 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/)

vs

[Checkfront](https://www.capterra.com/p/99249/Checkfront/)[4.47 (318)](https://www.capterra.com/p/99249/Checkfront/reviews/)

$49/month

Price

$225/month

4.3

Features

4.1

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/99249-122690/Checkfront-vs-Rezdy)