# Compare Rezdy vs Peek Pro 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Peek Pro and Rezdy based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/122690-142459/Rezdy-vs-Peek-PRO-Tour-Operator-Software

---

# Peek Pro vs Rezdy Features and Cost Comparison

Last updated May 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Peek ProRezdy2/4 selected

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.7 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

[Rezdy](https://www.capterra.com/p/122690/Rezdy/)[4.5 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/)

[## Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.7 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

AS

Based on [795 reviews](#user-reviews)

Positive

742

Neutral

15

Negative

38

[## Rezdy](https://www.capterra.com/p/122690/Rezdy/)[4.5 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [237 reviews](#user-reviews)

Positive

208

Neutral

11

Negative

18

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## Summary

* * *

Key features rated by users

Features selected based on 5,294 reviews from reservations software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

Not enough reviews

Feature ratings

Online Booking

4.6

Booking Management

4.1

Calendar Management

4.2

Availability Management

5.0

Channel Management

4.7

61%Fit

Not enough reviews

Feature ratings

Online Booking

4.7

Booking Management

4.3

Calendar Management

3.7

Availability Management

\--

Channel Management

\--

User satisfaction

User satisfaction

4.7

User reviews[795](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.7

User satisfaction

4.5

User reviews[237](https://www.capterra.com/p/122690/Rezdy/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.1

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$49Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Peek Pro is a scheduling tool for tour, activity and equipment rental operators. The platform lets teams manage everything from solo tour guides to large-scale immersive exhibits.

Best for

Booking software designed for tour, activity & attractions providers, as well as shuttle buses and charters. Channel Manager designed to connect operators, reservation systems & resellers via one API.

## User reviews

Pros & cons

AS

Andrew S.

Owner, Operator

> "We are confident that this booking site will do most of the tedious work it takes to book our trail rides and..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6682679)

MP

Mark P.

owner

> "Their chatbot offered solutions that failed 90% of the time. If escalated to “live support,” I’d get a canned..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

TR

Tommy R.

Founder and Administrator

> "It is a very complex system and comes with a lot of features that provide a great customer experience when..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6632940)

LS

Luis S.

Manager

> "Due to that, my account is basically blocked and we are not being able to receive reservations neither we are..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6395201)

LJ

Laine J.

Tour Operator

> "The integrated waiver was helpful as was the pre-tipping feature."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6452967)

VR

Verified Reviewer

Owner

> "Other than a fairly user-friendly setup with a learning curve, the experience has been horrid. Once the..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6861353)

MP

Mark P.

owner

> "Lots of promises of a great staff working behind the scenes with cutting edge technology"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

RB

Rachelle B.

Owner

> "Don’t even get me started on the delay of them depositing funds into your account if they’re not withholding..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666)

MP

Mark P.

owner

> "Some of the widgets are cool"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

LW

Levawn W.

Director

> "Everything is wrong and unprofessional about peek and absolutely no help but a ai chat and call agent that cant..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

KB

Kim B.

Owner

> "The user side of Peek Pro is quite attractive, with the design integration between web and phone making it..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6047076)

MP

Mark P.

owner

> "Connections failed across the board — Tripadvisor, GetYourGuide, my own website — all broken."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

MR

Molly R.

Reservation Manager

> "We like the checkout process and easy user interface."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6631555)

AD

Aitor D.

Director

> "High fees for the clients and missing a waiting list option and they way to build packages is not very user..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6638369)

LK

Lina K.

Owner

> "The onboarding was good, and the check ins were also helpful."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6752137)

LW

Levawn W.

Director

> "Their chat doesn’t work, and you can’t even get someone on the phone."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

MP

Mark P.

owner

> "Onboarding started well."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

LS

Luis S.

Manager

> "I have been trying to register on that for almost 2 weeks and because of a bug, I am not being able to complete..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6395201)

CG

Chuck G.

Owner

> "More importantly, the sales and onboarding team was excellent to work with. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6629835)

MP

Mark P.

owner

> "Desperate, I turned to their AI chat system, which offered no solutions."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

AS

Andrew S.

Owner, Operator

> "It is also very user friendly on the manager side as well."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6682679)

VR

Verified Reviewer

Owner

> "Customer service, even by present day standards, is non-existent."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6861353)

LA

Laurie A.

Ogden Ghost Tours manager

> "This service seems to cover most of the things that we need to run this small business."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4981498)

LW

Levawn W.

Director

> "There has been zero accountability or support. If you're a business owner, think very carefully before trusting..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

SL

Sarah L.

Founder

> "Love the customer interfaces and customization options."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4848793)

JJ

Jennie J.

Operations Manager

> "Some of the report features are difficult to reconcile with my QuickBooks."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6716457)

KS

Katie S.

Taproom Manager

> "They were super helpful and could even reactivate our old account, so we did not have to start all over."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6143927)

LW

Levawn W.

Director

> "Peek Pro has cost my company clients, money, and reputation."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

CG

Chuck G.

Owner

> "Her communication and follow up was top notch! "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6629835)

MP

Mark P.

owner

> "email — adding insult to injury."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

BG

Blake G.

Captain

> "sensitive content hidden\] made it very easy"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6724372)

RB

Rachelle B.

Owner

> "They are zero help and don’t answer your questions, that’s if you can get them to email you back in the first..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666)

VR

Verified Reviewer

President

> "We have grown out of WIX bookings but seriously look at that for a very feature rich low cost solution!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6299242)

RI

Rachael I.

Owner

> "Using the URL on an iPad, you can't see the amount charged or amount owed as that section is cut off."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334)

JG

Joe G.

General Manager

> "Peek allows our customers to book overnight accommodations as well as activities from one booking engine."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4788522)

MD

Mariam D.

Manager

> "I demand they give us our money or we will be forced to go to the business bureau"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6545897)

SL

Sarah L.

Founder

> "The booking flow widgets are also really great."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4848793)

MD

Mariam D.

Manager

> "I wish I never would have signed up with this company that doesn’t care about their customers."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6545897)

QP

Quoc P.

Business owner

> "Clearly will allow us to book more efficiently."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6189238)

WO

Wendy O.

Owner

> "Customer service is absolutely unacceptable. And the lack.of reports and layout of calendar is so far behind..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6207152)

CA

Carrie A.

Owner/Administrator

> "They were very easy to work with and even found a "work around" for something that I requested that wasn't in..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5035171)

RI

Rachael I.

Owner

> "So if you discount a large group, then have to charge damages, the damages are then discounted."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334)

CK

Chris K.

Owner

> "Its a pretty powerful tool and can manage a lot of reservations"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6255052)

KF

Kenneth F.

CEO

> "The software currently lacks the ability to track service or hours of use for our product for maintenance but..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3879231)

KZ

Kristian Z.

Owner

> "I had a positive experience communicating with and setting up Peek Pro for my clients."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5073605)

MB

Marian B.

Engagement Director

> "I didn't even know what questions to ask at the end of sessions, and mysteries I brought up in between still..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6161886)

CA

Carrie A.

Owner/Administrator

> "I feel our website looks more professional and things are easier for me to manage now!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5035171)

VR

Verified Reviewer

President

> "I question if they are even still in business with how challenging it is to get in contact with them which was..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6299242)

AM

Allyson M.

Director of Operations

> "Our organizations experience in setting up this service was easy and straight to the point with all questions..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6203267)

ME

Marissa E.

Owner operator

> "I think editing the activity schedule can get a little confusing at first."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6135746)

JB

Jay B.

Project Dude

> "Looking forward to adding more services to the online offerings."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5078230)

Teresa P.

Manager

> "Peek Pro is very complicated to set up and even more complicated for the tour or rental operator to use."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6192030)

CB

Cameron B.

Business Development Cooordinator

> "Once placed, we are able to manage these activities and reservations easily in the back office suite."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4593372)

RB

Rebecca B.

Owner

> "PeekPro has to sell you on lies because they are a subpar product."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___5033892)

MK

Michaela K.

OWNER

> "They were very kind, professional, and were flexible with my client not being the best or most responsive"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6166582)

RB

Rachelle B.

Owner

> "Wouldn’t recommend to my biggest competitors at this point"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666)

LS

Logan S.

Box Office Manager

> "This reduces the workload on the office and allows them to spend more time helping customers book who are..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___2886163)

NB

Neil B.

Owner

> "The payment processing is awful. And they dont seem to care about getting it fixed."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6052100)

GR

Gregory R.

Owner

> "I like the customer flows so much more thank FareHarbor."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4950940)

RB

Rebecca B.

Owner

> "You have an option on there called activities that is completely useless."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___5033892)

DP

David P.

Captain/Owner

> "Seamless integration to our website, tracks our bookings and pays quickly..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4723497)

CK

Chris K.

Owner

> "I go through the help articles and cant find a resolution. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6255052)

MW

Melinda W.

Owner/Operator

> "They were professional, detailed, organized and efficient. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4908384)

BW

Barbaara W.

Admin

> "Unable to save repeat customers, confirmation and reminder emails change settings on own. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3778315)

JB

Jill B.

Tourism Director

> "Also, the reschedule feature link on the confirmation email has been such a time saver for my team!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4191605)

PH

Patrick H.

Owne

> "They refuse to address the issues with their product."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417)

MW

Melinda W.

Owner/Operator

> "sensitive content hidden\] helped me sign up and on board with Peek Pro. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4908384)

RI

Rachael I.

Owner

> "Support can't help find them either."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334)

MM

Minasse M.

Owner

> "Their customer service is amazing."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6200523)

PH

Patrick H.

Owne

> "Customer support is useless. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417)

OH

Oriya H.

Founder

> "It has been an easy transition into the service and I have already had numerous online bookings and have been..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4344513)

PH

Patrick H.

Owne

> "Absolutely no support."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417)

MH

Marriah H.

Owner

> "Peek Pro has been the only software that I've been able to find that can support my business' booking needs..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369425)

MC

Morgan C.

owner

> "I had no idea how much time I was going to be saving on the computer emailing clients. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3900039)

AN

Aja N.

Administrator

> "The online booking system has completely streamlined our reservation process."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3834359)

MM

Meredith M.

Manager

> "I've never used a program where refunds need to be taken from your business's credit card and put into a..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3370382)

MH

Marriah H.

Owner

> "I do like that bookings that I manually create do not have the booking fee and only the payment processor fee..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369425)

AP

Angela P.

Owner/CEO

> "Dislike that many features require a third party app (I.e., syncing booking to calendar)."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369459)

JW

Jennifer W.

Paranormal tour guide

> "Peek simplifies our reservation process dramatically with easy online booking."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4536957)

JB

Jill B.

Tourism Director

> "How the waiver works has been our least favorite about this software. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4191605)

[View Reviews](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

SH

Shawn H.

Owner

> "It works well, and its perfectly flexible and works well for my business."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7125002)

SH

Shawn H.

Owner

> "After switching to Rezdy and using it for several months, I can confidently say it has not worked for my business. Despite a sales..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7125002)

SH

Shawn H.

Owner

> "Rezdy is a versatile platform with a lot of capability."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7125002)

BW

Brad W.

Fishing

> "Throughout the entire setup and onboarding process, there was no mention whatsoever that we would later be told our plan was unsuitable, that..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7084622)

BW

Brad W.

Fishing

> "The usability and interface is great."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7084622)

SH

Shawn H.

Owner

> "More recently, when I added a new product and went to connect it to OTAs, I was told that Rezdy and Viator together do not support a minimum..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7125002)

SH

Shawn H.

Owner

> "They built me a beautiful website."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7125002)

BW

Brad W.

Fishing

> "We were completely misled be our Account Executive and never informed of the requirements of the plans before they forced us to switch plans to..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7084622)

LT

Liviana T.

Reservation Consultant

> "I have found it easy to use, features that are easy to understand and activate, very helpful and ast response time of their customer servie..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6450077)

BW

Brad W.

Fishing

> "For weather-dependent or in-person operators, proceed with extreme caution — the pricing you sign up to may not be the pricing you’re allowed..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7084622)

LT

Liviana T.

Reservation Consultant

> "Easy to use for those not an expert on Rezdy and very helpful and fast response time their customer service agents."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6450077)

AR

Amiee R.

Customer Service

> "Meantime the stress of having to move quickly to fix this "glitch" (that's what the unhelpful multiple reps call it) makes me RACE to add back..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6751771)

BR

Brian R.

Operations and Logistics Manager

> "Reporting is excellent, let’s be honest everyone loves a good chart especially when growth is shown YOY"

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6451806)

SH

Shawn H.

Owner

> "It turned out the system had been set up incorrectly from the start, which I only discovered after the problem had already affected my business."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7125002)

BR

Brian R.

Operations and Logistics Manager

> "We find the software and the staff to be super efficient and you should be very proud of this product"

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6451806)

DG

Dany G.

Executive Manager

> "Rezdy is not recommended as they have failed to fix basic bugs in their system which impacts their clients and the guests who book."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7021501)

MS

Mitch S.

Client Services

> "Rezdy has streamlined our booking process and allowed us to connect with booking agents and take bookings no matter what time they are made."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3771857)

DG

Dany G.

Executive Manager

> "Rezdy has had this reported to them multiple times over a period of months, but unfortunately they don't have time to deal with even such a..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7021501)

RD

Rebecca D.

Owner

> "easy to use and understand."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6450377)

Daniel M.

CEO

> "I have lost so much money because clients cannot book online using the software due to glitches that Rezdy does not solve or simply sweeps..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#GetApp___6750719)

CD

Charlotte D.

Operations Manager

> "It has been excellent, through once they moved from a static monthly fee to a dynamic one, their service got more expensive but for no..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___4737685)

AR

Amiee R.

Customer Service

> "The other MAJOR issue is even though you add the vehicles back in, you can check later and they TAKE THEM OUT AGAIN."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6751771)

AT

Alfredo T.

Manager

> "Its integration with Stripe is very good, which does not make it necessary to enter to the platform for the issue of refunds."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3644835)

PMK

P Mathew K.

Owner

> "One serious glitch resulted in a major booking mishap, costing me a one-star review."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6859348)

MM

Matt M.

Director of Marketing

> "We like using Rezdy as a channel manager as it connects us to multiple OTA's and travel agents and allows for 24/7, real-time, live inventory..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3492075)

PC

Pedro C.

CEO

> "It is a difficult platform to use and the customer service leaves much to be desired. When I unsubscribed and told the reason (I expressly said..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6555600)

Ricardo C.

Reservations Manager

> "It has allowed us to keep our inventory organizes, our staff well planned in advance, and keeping track of our bookings while offering our..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2864445)

AJA

Alvin Jason A.

Customer Support Executive

> "Additionally, the calendar management accurately records bookings and their details but doesn't make availabilities clear when viewing the..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6041958)

Saran V.

accountant

> "i am an accountant this platform help me alot to generate report with in no time its so accurate and flexible."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3749039)

Daniel M.

CEO

> "I feel bad for the people in the customer service chat, which you can't talk to due to "protocol.""

[See full review](https://www.capterra.com/p/122690/Rezdy/#GetApp___6750719)

AT

Anthony T.

Owner Operator

> "There widgets and html integrated seamlessly with my Godaddy website templates"

[See full review](https://www.capterra.com/p/122690/Rezdy/#SoftwareAdvice___3642959)

PMK

P Mathew K.

Owner

> "The lack of accountability and support is beyond frustrating."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6859348)

CD

Charlotte D.

Operations Manager

> "This is a great product we have used for years and has most of the tour booking features you need, but we will be shifting to Checkfront after..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___4737685)

BW

Brad W.

Fishing

> "Extremely disappointing experience."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7084622)

MS

Myron S.

Owner

> "I like the automated emails, the ability to add questions for the entire reservation and for individual participants, Such as meal choices."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2972775)

AR

Amiee R.

Customer Service

> "Thank you Rezdy for a system that is broken and you truly do not care to help get a crippling issue fixed."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6751771)

MS

Myron S.

Owner

> "The online booking engine is great, and I love that you can automate an email for a client to pay a balance right from the email by clicking a..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2972775)

RR

Rene R.

Principle

> "Contacted twice over the course of 2 weeks for assistance and got zero reply."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6660473)

AS

Andrew S.

Director of Sales

> "Merchandising our products in this manner without Rezdy would be not be possible given the scope of work it would entail. Since working with..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3474451)

GD

Giles D.

CEO

> "You cannot effectively run conversion campaigns on AdWords"

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6139813)

AS

Alan S.

Director

> "The calendar feature is a big advantage of this system"

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___4713636)

Daniel M.

CEO

> "A merger that was a mess."

[See full review](https://www.capterra.com/p/122690/Rezdy/#GetApp___6750719)

JN

Jane N.

Owner / Manager

> "Over the years we’ve been able to see Rezdy grow and offer more features."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3753547)

XA

Xus A.

Developer

> "Rezdy has problems integrating payments on website through the API with Stripe since Rezdy was not compatible with the European SCA regulations."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3615734)

XA

Xus A.

Developer

> "It has a good dashboard for managing your company."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3615734)

AR

Amiee R.

Customer Service

> "So anyone trying to book it says not available!"

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6751771)

ST

Sean T.

Operation Manager

> "So easy to navigate , and manage all of my users. And also able to add all managers"

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3750851)

GD

Giles D.

CEO

> "As of the 18th January 2024, I am informed by Rezdy support, they are unable to fix the issue."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6139813)

MH

Mike H.

Owner

> "Simple integration with my website."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3748464)

MB

Minnie B.

Administrator

> "The basic do not allow to arrange pick ups and I think that for small companies is too expensive the next level"

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3751264)

AF

AnnaMair F.

Photographer/Tour Guide

> "As someone knows little about how a website works, I have found Rezdy easy to use and when I haven't been able to work it out the tech staff..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3748965)

BD

Brenda D.

Compnay Director

> "Rezdy do not provide a feature of User permissions so we had to have two subscriptions which stopped cross selling/selling multiple activities..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2958794)

Diego J.

COO

> "Easy of use & setup, great support and good technical documentation if you use the API and webhooks for setup taylor-made tours and activities...."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3518111)

MS

Mitch S.

Client Services

> "Email settings can be a bit limited and inflexible."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3771857)

JK

Jim K.

Owner operator

> "I use Rezdy as my booking platform through my website to promote tour details and allow easy and hassle-free booking by any guests wishing to..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2501893)

BD

Brenda D.

Compnay Director

> "Cost of the subscriptions were absolutely not good value and when they amended their charging mechanism to a percentage of booking plus..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2958794)

AF

AnnaMair F.

Photographer/Tour Guide

> "I love that you have staff available to help much of the time"

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3748965)

XA

Xus A.

Developer

> "this reservation system is not your best option."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3615734)

BD

Brenda D.

Compnay Director

> "The layout of the calendar displaying availability and booking information is great. "

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2958794)

OD

Oliver D.

Owner

> "My main conflict with this company is the fact that after 8 years of being a loyal customer, they changed their payment plan such that our..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3268027)

MS

Myron S.

Owner

> "I like that they are continuously looking for ways to make improvements come on and despite the other comments on this platform, I found..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2972775)

MS

Myron S.

Owner

> "you can’t even print a single report, only download spreadsheets of raw data."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2972775)

SZ

Scott Z.

Sales and marketing manager

> "Easy for customer and operarional team to use the software"

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3748472)

JC

Jodi C.

Sales and Marketing Manager

> "There has only been one downside to working with Rezdy and it is the lack of providing back up for our monthly invoices."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3457219)

JN

Jane N.

Owner / Manager

> "It’s easy to use."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3753547)

BD

Brenda D.

Compnay Director

> "Linking with South America or Australia looks good but produces nothing for us but that was the justification of the high fees to cover the..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2958794)

LB

Leo B.

Manager, IT Specialists

> "Simple and Great"

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3751140)

JG

Jenny G.

Owner

> "Now we have had an issue with a Cyber Attack and if turns out they have stopped supporting some merchant gateways and are pushing everyone to..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2787270)

MH

Mike H.

Owner

> "Easy to use for both guest and myself."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3748464)

Diego J.

COO

> "Lack of payment integration with LATAM countries."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3518111)

AS

Andrew S.

Director of Sales

> "We have since exceeded our company sales goals and metrics."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3474451)

Ricardo C.

Reservations Manager

> "It can be a bit intimidating to use it, but you have customer support and training before getting it running."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2864445)

JK

Jim K.

Owner operator

> "This is backed up by a slew of videos and training sessions online that are easily found with a Google search."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2501893)

MS

Myron S.

Owner

> "The reporting is the biggest frustration."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2972775)

VJ

Viktoria J.

Customer Support

> "We did not have one single instance of bookings failing because of the API which made Rezdy the absolute champion of API bookings."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2671760)

ME

Melody E.

Travel consultant

> "Rates are not automatically available, sometimes it takes forever suppliers come back to you and then you don’t need it anymore."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2855556)

TC

Trevor C.

Intern

> "Would recommend for the training material."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3072596)

BM

BLOSSOM M.

OWNER

> "This is all something that began in May 2020 after using the system since 2018 without too many issues but when they started it was a complete..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2257129)

GA

Gayle A.

Manager

> "I love adding new products and being able to post them to my webpage live. "

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2501811)

EC

Edemilson C.

Diretor

> "Not all are easy to customize and you need to spend a time to find the best solution that could work for you. But the not good part is the lack..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2501714)

[View Reviews](https://www.capterra.com/p/122690/Rezdy/reviews/)

## User interface

4.67 (795)

4.46 (237)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities Booking

150

Important

Activity Dashboard

120

Important

Peek Pro

Top features

39/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#features)

Rezdy

38/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/122690/Rezdy/#features)

### Recognition

Peek Pro is recognized as a top-rated tool in 1 Capterra Shortlist reports

Rezdy is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Peek Pro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Rezdy

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Peek Pro

-   By Peek Travel
-   Located in United States
-   Founded in 2011

Rezdy

-   By Rezdy
-   Located in Australia
-   Founded in 2010

## Popular Comparisons

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[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

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Ease of Use

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[Rezdy](https://www.capterra.com/p/122690/Rezdy/)[4.46 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/)

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Features

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4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/122690-135106/Rezdy-vs-FareHarbor)

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

vs

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

Contact vendor for pricing

Price

€9.9/month

4.5

Features

4.4

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/140086-142459/Simplybook-me-vs-Peek-PRO-Tour-Operator-Software)

[Rezdy](https://www.capterra.com/p/122690/Rezdy/)[4.46 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/)

vs

[TrekkSoft](https://www.capterra.com/p/126665/Tour-Activity-Booking-System/)[4.45 (230)](https://www.capterra.com/p/126665/Tour-Activity-Booking-System/reviews/)

$49/month

Price

€49/month

4.3

Features

4.3

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/122690-126665/Rezdy-vs-Tour-Activity-Booking-System)

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

vs

[WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.78 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/)

Contact vendor for pricing

Price

$79/month

4.5

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/142459-163474/Peek-PRO-Tour-Operator-Software-vs-WeTravel)

[Rezdy](https://www.capterra.com/p/122690/Rezdy/)[4.46 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/)

vs

[Checkfront](https://www.capterra.com/p/99249/Checkfront/)[4.47 (318)](https://www.capterra.com/p/99249/Checkfront/reviews/)

$49/month

Price

$225/month

4.3

Features

4.1

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/99249-122690/Checkfront-vs-Rezdy)