# Compare Rezdy vs Bókun 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bókun and Rezdy based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/122690-178518/Rezdy-vs-Bokun

---

# Bókun vs Rezdy Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BókunRezdy2/4 selected

[Bókun](https://www.capterra.com/p/178518/Bokun/)[4.7 (456)](https://www.capterra.com/p/178518/Bokun/reviews/)

[Rezdy](https://www.capterra.com/p/122690/Rezdy/)[4.5 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/)

[## Bókun](https://www.capterra.com/p/178518/Bokun/)[4.7 (456)](https://www.capterra.com/p/178518/Bokun/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.5

Customer Service

4.7

Reviews Sentiment

Based on [456 reviews](#user-reviews)

Positive

432

Neutral

11

Negative

13

[## Rezdy](https://www.capterra.com/p/122690/Rezdy/)[4.5 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [237 reviews](#user-reviews)

Positive

208

Neutral

11

Negative

18

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## Summary

* * *

Key features rated by users

Features selected based on 1,604 reviews from tour operator software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Booking Management

4.6

Payment Processing

4.5

Reservations Management

4.5

Activities Booking

4.3

Central Reservation System

4.5

75%Fit

Feature ratings

Booking Management

4.3

Payment Processing

3.5

Reservations Management

3.9

Activities Booking

4.2

Central Reservation System

3.6

User satisfaction

User satisfaction

4.7

User reviews[456](https://www.capterra.com/p/178518/Bokun/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.7

Customer support

4.7

User satisfaction

4.5

User reviews[237](https://www.capterra.com/p/122690/Rezdy/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.1

Customer support

4.3

Price starts from

Price starts from

$49Other, Per Month

-   Free version
-   Free trial

Price starts from

$49Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Bókun works for every business selling bookable experiences - whether you run solo tours or manage global attractions. One system, built to handle it all.

Best for

Booking software designed for tour, activity & attractions providers, as well as shuttle buses and charters. Channel Manager designed to connect operators, reservation systems & resellers via one API.

## User reviews

Pros & cons

AJ

Achraf J.

Owner

> "Their platform helps us manage availability, distribution and OTA integrations in a much more organized way."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7114888)

ND

Nosimilo D.

Owner and Managing Director

> "Currently, PayPal is the only available option, which can be inconvenient for many clients and restricts direct bookings."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7051496)

NC

Nicolas C.

Owner

> "The platform offers great flexibility for creating responsive websites and connecting with multiple OTAs, which makes managing products and sales..."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7024416)

Tommy P.

Founder Operator

> "Imagine if you had the most entitled people with the worst possible software and the highest limitations, paired with terrible support."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7129145)

DB

Dimitris B.

CIO and Head of Digital Sales

> "What stands out the most is the overall stability of the system and the level of support provided — the team is responsive, helpful, and genuinely..."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7132750)

LP

Lee P.

reservations Manager

> "the way that the automated email configuration is set up is limiting."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7135762)

DB

Dimitris B.

CIO and Head of Digital Sales

> "The platform handles inventory and availability efficiently, which is essential for daily operations."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7132750)

LP

Lee P.

reservations Manager

> "email sending options are limited."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7135762)

Panos F.

Owner

> "Despite the fact that the platform is easy, you always need support and fortunately their support department is very quick and helpful and also..."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7099924)

PC

Pedro C.

ceo

> "maybe the widget to integrate in the web is not very aesthetic and has little possibility of customization."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6475086)

GG

Grant G.

Tour Guide

> "The Bokun help desk are extremely patient and where i have encountered an issue with setting up the system have worked diligently with me to..."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7120477)

NC

Nicolas C.

Owner

> "The platform can be quite complex from a technical standpoint and has a steep learning curve."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7024416)

PD

Paul D.

Proprietor

> "Its fantastic how quick that you get connected with a member of the bokun team and nothing is ever too much for them they go the next level in..."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7049797)

MO

MARTIN O.

Tour operator

> "Additionally, certain character arcs may not get as much development as others, leaving some storylines feeling a bit rushed."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6505868)

AJ

Achraf J.

Owner

> "This has significantly improved our operational efficiency and ability to scale our business."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7114888)

RMY

Ryan Mico Y.

CEO of a Travel Company

> "Viator uses a different legacy platform that doesn't connect well with Bokun, this is not 2010."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6775215)

WH

Walcot H.

Owner

> "I like the ease of creating my website on Bokun, the simple but beautiful sections, I love the way how easy it is to import photos, video playing..."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6537914)

Tommy P.

Founder Operator

> "Overall, awful company, awful experience, awful team."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7129145)

Panos F.

Owner

> "I also find it a good value for money product that offers integration with so many OTA's."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7099924)

LG

Luca G.

Fouder

> "sycn discrepancies"

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7032531)

YO

Youssef O.

Tour operation

> "I experience the bokun and was wonderful, you can connected to viator , but I get problem to connect it to getyourguide"

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7073664)

GL

Guilherme L.

Operations Manager

> "Needs getting used to. Despite its benefits, the Pro subscription is mostly lackluster as you are charged a fee for each online booking, and most..."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___4936072)

NC

Nicolas C.

Owner

> "It’s highly customizable, allowing you to adapt it to your company’s specific needs."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7024416)

CB

Christos B.

Manager

> "Little difficult in use and confusing connect the products from otas"

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6562630)

AA

Ahmad A.

General Manager

> "The dashboard is well-organized, and the automation features—especially for confirmations and availability updates—were a game changer."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6783926)

DD

Diana D.

Administr.

> "System settings are not very simple without assistance."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6432537)

AG

Albert G.

Tour operator

> "The agent \[sensitive content hidden\] was very knowledgeable, professional, patient, overall I'm super impressed with the service, thanks for..."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7061655)

CAH

Christine Aurelia H.

Tour Guide

> "too many features, sometimes it gets complicated"

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6518546)

AA

Ahmad A.

General Manager

> "It offers a great range of features for managing tours, inventory, and partner integrations—all in one place."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6783926)

RMY

Ryan Mico Y.

CEO of a Travel Company

> "totally unnecessary, knowing that we also took time creating Viator's product)"

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6775215)

AA

Ahmad A.

General Manager

> "The ability to connect with major OTAs was especially valuable for expanding our reach. While there are a few areas that could be more..."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6783926)

VS

Vitor S.

Owner

> "Its not intuitive."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6538783)

JD

Jo D.

Director

> "After feeling completely frustrated by a different provider, I have finally found a tour software company that exceeds my expectations and aligns..."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6720052)

NM

Neeraj M.

director

> "The CUSTOMER Services, everytime you write them: They say:"WE HAVE IMPLIMENTED YOUR FETURE REQUEST AND SOON WE WILL GIVE YOU ANSWER" After 6..."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___4764668)

DO

Donovan O.

Owner

> "Customer Service is amazing from a team that communicate issues and go the extra mile to resolve and don't leave you hanging."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6834243)

EC

Emmah C.

Manager

> "The Customer Support team just sends you articles I never received a demo someone to show me how to use the system"

[See full review](https://www.capterra.com/p/178518/Bokun/#SoftwareAdvice___4256996)

DB

Dimitris B.

CIO and Head of Digital Sales

> "The customer support is a key strength and adds significant value to the overall experience."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7132750)

RB

Ryan B.

Managing Director

> "This is the worst timing possible to release such a feature at the start of the winter season (most activity companies quite season) and during..."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___2463190)

LG

Luca G.

Fouder

> "It takes days and approximately 20 hours of work to set it up, with the help of customer service agents, who are really kind, by the way."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7032531)

RB

Ryan B.

Managing Director

> "We had some issues with customers paying on the mobile phone through stripe on Bokun and has now become unaffordable for small businesses."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___2463190)

AC

Andre C.

Direc

> "We work everyday with Bokun, after a couple of days it is very easy to work with - and our experience is, that Bokun improves support (quality and..."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6304139)

RAP

Ricardo Alexandre P.

Manager

> "It has spelling erros, because they do automatic translation and because they don't create a suggesting safe UX."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___2732645)

FA

Fahim A.

Tour Operator

> "I referred two friends of mine to get Bokun only because of their customer service."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7044709)

RAP

Ricardo Alexandre P.

Manager

> "The checkout widget that they provide to our customers is also very weak, compared to other solutions."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___2732645)

Tommy P.

Founder Operator

> "nothing - There's one good guy named \[sensitive content hidden\], who's literally, in his own words, the only support rep in the entire US."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7129145)

VR

Verified Reviewer

Massage therapist

> "Bókun is hard to avoid in Iceland if one is working in tourism - sadly, there is way more room for it to improve than would be desirable after so..."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___2798076)

CB

Christos B.

Manager

> "Perfect I am very satisfied, it helps me a lot organise my business and avoid overbooking and have a less or zero cancellations rate"

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6562630)

BT

Boris T.

Manager

> "There were some issues with availability and accessibility to service some time ago but less since they switched owners."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___2744179)

KJ

Kwitonda J.

Director of operations

> "Moreover, they provide a service that enables users to connect and engage in business interactions based on a commission-oriented sharing of..."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___4980278)

VR

Verified Reviewer

Webmaster

> "Plenty of bugs and they don't even know when they will got them fixed"

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___2201734)

SM

Solace M.

Tour Operator

> "Their support staff is knowledgeable and understands the urgency of the industry."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7106879)

DL

Diane L.

Owner

> "Calander for employees is not easily accessible."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___2370095)

ND

Nosimilo D.

Owner and Managing Director

> "I love that Bókun makes my day-to-day work much easier."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7051496)

MU

Matt U.

Business Owner / Founding Guide

> "Very frustrating."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___2371573)

[View Reviews](https://www.capterra.com/p/178518/Bokun/reviews/)

SH

Shawn H.

Owner

> "It works well, and its perfectly flexible and works well for my business."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7125002)

SH

Shawn H.

Owner

> "After switching to Rezdy and using it for several months, I can confidently say it has not worked for my business. Despite a sales..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7125002)

SH

Shawn H.

Owner

> "Rezdy is a versatile platform with a lot of capability."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7125002)

BW

Brad W.

Fishing

> "Throughout the entire setup and onboarding process, there was no mention whatsoever that we would later be told our plan was unsuitable, that..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7084622)

BW

Brad W.

Fishing

> "The usability and interface is great."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7084622)

SH

Shawn H.

Owner

> "More recently, when I added a new product and went to connect it to OTAs, I was told that Rezdy and Viator together do not support a minimum..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7125002)

SH

Shawn H.

Owner

> "They built me a beautiful website."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7125002)

BW

Brad W.

Fishing

> "We were completely misled be our Account Executive and never informed of the requirements of the plans before they forced us to switch plans to..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7084622)

LT

Liviana T.

Reservation Consultant

> "I have found it easy to use, features that are easy to understand and activate, very helpful and ast response time of their customer servie..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6450077)

BW

Brad W.

Fishing

> "For weather-dependent or in-person operators, proceed with extreme caution — the pricing you sign up to may not be the pricing you’re allowed..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7084622)

LT

Liviana T.

Reservation Consultant

> "Easy to use for those not an expert on Rezdy and very helpful and fast response time their customer service agents."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6450077)

AR

Amiee R.

Customer Service

> "Meantime the stress of having to move quickly to fix this "glitch" (that's what the unhelpful multiple reps call it) makes me RACE to add back..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6751771)

BR

Brian R.

Operations and Logistics Manager

> "Reporting is excellent, let’s be honest everyone loves a good chart especially when growth is shown YOY"

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6451806)

SH

Shawn H.

Owner

> "It turned out the system had been set up incorrectly from the start, which I only discovered after the problem had already affected my business."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7125002)

BR

Brian R.

Operations and Logistics Manager

> "We find the software and the staff to be super efficient and you should be very proud of this product"

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6451806)

DG

Dany G.

Executive Manager

> "Rezdy is not recommended as they have failed to fix basic bugs in their system which impacts their clients and the guests who book."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7021501)

MS

Mitch S.

Client Services

> "Rezdy has streamlined our booking process and allowed us to connect with booking agents and take bookings no matter what time they are made."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3771857)

DG

Dany G.

Executive Manager

> "Rezdy has had this reported to them multiple times over a period of months, but unfortunately they don't have time to deal with even such a..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7021501)

RD

Rebecca D.

Owner

> "easy to use and understand."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6450377)

Daniel M.

CEO

> "I have lost so much money because clients cannot book online using the software due to glitches that Rezdy does not solve or simply sweeps..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#GetApp___6750719)

CD

Charlotte D.

Operations Manager

> "It has been excellent, through once they moved from a static monthly fee to a dynamic one, their service got more expensive but for no..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___4737685)

AR

Amiee R.

Customer Service

> "The other MAJOR issue is even though you add the vehicles back in, you can check later and they TAKE THEM OUT AGAIN."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6751771)

AT

Alfredo T.

Manager

> "Its integration with Stripe is very good, which does not make it necessary to enter to the platform for the issue of refunds."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3644835)

PMK

P Mathew K.

Owner

> "One serious glitch resulted in a major booking mishap, costing me a one-star review."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6859348)

Diego J.

COO

> "Easy of use & setup, great support and good technical documentation if you use the API and webhooks for setup taylor-made tours and activities...."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3518111)

PC

Pedro C.

ceo

> "It is a difficult platform to use and the customer service leaves much to be desired. When I unsubscribed and told the reason (I expressly said..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6555600)

MM

Matt M.

Director of Marketing

> "We like using Rezdy as a channel manager as it connects us to multiple OTA's and travel agents and allows for 24/7, real-time, live inventory..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3492075)

AJA

Alvin Jason A.

Customer Support Executive

> "Additionally, the calendar management accurately records bookings and their details but doesn't make availabilities clear when viewing the..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6041958)

Ricardo C.

Reservations Manager

> "It has allowed us to keep our inventory organizes, our staff well planned in advance, and keeping track of our bookings while offering our..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2864445)

Daniel M.

CEO

> "I feel bad for the people in the customer service chat, which you can't talk to due to "protocol.""

[See full review](https://www.capterra.com/p/122690/Rezdy/#GetApp___6750719)

Saran V.

accountant

> "i am an accountant this platform help me alot to generate report with in no time its so accurate and flexible."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3749039)

PMK

P Mathew K.

Owner

> "The lack of accountability and support is beyond frustrating."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6859348)

AT

Anthony T.

Owner Operator

> "There widgets and html integrated seamlessly with my Godaddy website templates"

[See full review](https://www.capterra.com/p/122690/Rezdy/#SoftwareAdvice___3642959)

BW

Brad W.

Fishing

> "Extremely disappointing experience."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___7084622)

CD

Charlotte D.

Operations Manager

> "This is a great product we have used for years and has most of the tour booking features you need, but we will be shifting to Checkfront after..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___4737685)

AR

Amiee R.

Customer Service

> "Thank you Rezdy for a system that is broken and you truly do not care to help get a crippling issue fixed."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6751771)

MS

Myron S.

Owner

> "I like the automated emails, the ability to add questions for the entire reservation and for individual participants, Such as meal choices."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2972775)

RR

Rene R.

Principle

> "Contacted twice over the course of 2 weeks for assistance and got zero reply."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6660473)

MS

Myron S.

Owner

> "The online booking engine is great, and I love that you can automate an email for a client to pay a balance right from the email by clicking a..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2972775)

GD

Giles D.

CEO

> "You cannot effectively run conversion campaigns on AdWords"

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6139813)

AS

Andrew S.

Director of Sales

> "Merchandising our products in this manner without Rezdy would be not be possible given the scope of work it would entail. Since working with..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3474451)

Daniel M.

CEO

> "A merger that was a mess."

[See full review](https://www.capterra.com/p/122690/Rezdy/#GetApp___6750719)

AS

Alan S.

Director

> "The calendar feature is a big advantage of this system"

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___4713636)

XA

Xus A.

Developer

> "Rezdy has problems integrating payments on website through the API with Stripe since Rezdy was not compatible with the European SCA regulations."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3615734)

JN

Jane N.

Owner / Manager

> "Over the years we’ve been able to see Rezdy grow and offer more features."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3753547)

AR

Amiee R.

Customer Service

> "So anyone trying to book it says not available!"

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6751771)

XA

Xus A.

Developer

> "It has a good dashboard for managing your company."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3615734)

GD

Giles D.

CEO

> "As of the 18th January 2024, I am informed by Rezdy support, they are unable to fix the issue."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___6139813)

ST

Sean T.

Operation Manager

> "So easy to navigate , and manage all of my users. And also able to add all managers"

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3750851)

MB

Minnie B.

Administrator

> "The basic do not allow to arrange pick ups and I think that for small companies is too expensive the next level"

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3751264)

MH

Mike H.

Owner

> "Simple integration with my website."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3748464)

BD

Brenda D.

Compnay Director

> "Rezdy do not provide a feature of User permissions so we had to have two subscriptions which stopped cross selling/selling multiple activities..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2958794)

AF

AnnaMair F.

Photographer/Tour Guide

> "As someone knows little about how a website works, I have found Rezdy easy to use and when I haven't been able to work it out the tech staff..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3748965)

MS

Mitch S.

Client Services

> "Email settings can be a bit limited and inflexible."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3771857)

JK

Jim K.

Owner operator

> "I use Rezdy as my booking platform through my website to promote tour details and allow easy and hassle-free booking by any guests wishing to..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2501893)

Diego J.

COO

> "Lack of payment integration with LATAM countries."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3518111)

AF

AnnaMair F.

Photographer/Tour Guide

> "I love that you have staff available to help much of the time"

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3748965)

BD

Brenda D.

Compnay Director

> "Cost of the subscriptions were absolutely not good value and when they amended their charging mechanism to a percentage of booking plus..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2958794)

BD

Brenda D.

Compnay Director

> "The layout of the calendar displaying availability and booking information is great. "

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2958794)

XA

Xus A.

Developer

> "this reservation system is not your best option."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3615734)

MS

Myron S.

Owner

> "I like that they are continuously looking for ways to make improvements come on and despite the other comments on this platform, I found..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2972775)

OD

Oliver D.

Owner

> "My main conflict with this company is the fact that after 8 years of being a loyal customer, they changed their payment plan such that our..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3268027)

SZ

Scott Z.

Sales and marketing manager

> "Easy for customer and operarional team to use the software"

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3748472)

MS

Myron S.

Owner

> "you can’t even print a single report, only download spreadsheets of raw data."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2972775)

JN

Jane N.

Owner / Manager

> "It’s easy to use."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3753547)

JC

Jodi C.

Sales and Marketing Manager

> "There has only been one downside to working with Rezdy and it is the lack of providing back up for our monthly invoices."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3457219)

LB

Leo B.

Manager, IT Specialists

> "Simple and Great"

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3751140)

BD

Brenda D.

Compnay Director

> "Linking with South America or Australia looks good but produces nothing for us but that was the justification of the high fees to cover the..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2958794)

MH

Mike H.

Owner

> "Easy to use for both guest and myself."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3748464)

ME

Melody E.

Travel consultant

> "Rates are not automatically available, sometimes it takes forever suppliers come back to you and then you don’t need it anymore."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2855556)

AS

Andrew S.

Director of Sales

> "We have since exceeded our company sales goals and metrics."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3474451)

JG

Jenny G.

Owner

> "Now we have had an issue with a Cyber Attack and if turns out they have stopped supporting some merchant gateways and are pushing everyone to..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2787270)

JK

Jim K.

Owner operator

> "This is backed up by a slew of videos and training sessions online that are easily found with a Google search."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2501893)

Ricardo C.

Reservations Manager

> "It can be a bit intimidating to use it, but you have customer support and training before getting it running."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2864445)

VJ

Viktoria J.

Customer Support

> "We did not have one single instance of bookings failing because of the API which made Rezdy the absolute champion of API bookings."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2671760)

MS

Myron S.

Owner

> "The reporting is the biggest frustration."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2972775)

TC

Trevor C.

Intern

> "Would recommend for the training material."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___3072596)

BM

BLOSSOM M.

OWNER

> "This is all something that began in May 2020 after using the system since 2018 without too many issues but when they started it was a complete..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2257129)

GA

Gayle A.

Manager

> "I love adding new products and being able to post them to my webpage live. "

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2501811)

EC

Edemilson C.

Diretor

> "Not all are easy to customize and you need to spend a time to find the best solution that could work for you. But the not good part is the lack..."

[See full review](https://www.capterra.com/p/122690/Rezdy/#Capterra___2501714)

[View Reviews](https://www.capterra.com/p/122690/Rezdy/reviews/)

## User interface

4.74 (456)

4.46 (237)

### Features

Bókun

Top features

42/44

-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   API
-   Booking Management
-   Calendar Management
-   Central Reservation System
-   Channel Management
-   Client Management
-   Communication Management
-   CRM
-   Customer Database
-   Customizable Branding
-   Customizable Reports
-   Data Import/Export
-   Discount Management
-   Document Management
-   GDS/OTA Integration
-   Generative AI
-   Inventory Management
-   Invoice Management
-   Itinerary Creation
-   Multi-Currency
-   Multi-Day Booking
-   Multi-Language
-   Package Creation
-   Payment Processing
-   Price/Margin Management
-   Pricing Management
-   Promotions Management
-   Quotes/Estimates
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Reservations Management
-   Resource Management
-   Search/Filter
-   Social Media Integration
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Management
-   Waiver Management
-   Website Management

[See all features](https://www.capterra.com/p/178518/Bokun/#features)

Rezdy

38/44

-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   API
-   Booking Management
-   Calendar Management
-   Central Reservation System
-   Channel Management
-   Client Management
-   Communication Management
-   CRM
-   Customer Database
-   Customizable Branding
-   Customizable Reports
-   Data Import/Export
-   Discount Management
-   Document Management
-   GDS/OTA Integration
-   Generative AI
-   Inventory Management
-   Invoice Management
-   Itinerary Creation
-   Multi-Currency
-   Multi-Day Booking
-   Multi-Language
-   Package Creation
-   Payment Processing
-   Price/Margin Management
-   Pricing Management
-   Promotions Management
-   Quotes/Estimates
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Reservations Management
-   Resource Management
-   Search/Filter
-   Social Media Integration
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Management
-   Waiver Management
-   Website Management

[See all features](https://www.capterra.com/p/122690/Rezdy/#features)

### Recognition

No recognitions have been awarded to Bókun

Rezdy is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Bókun

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Rezdy

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bókun

-   By Bókun, A TripAdvisor Company
-   Located in United States
-   Founded in 2012

Rezdy

-   By Rezdy
-   Located in Australia
-   Founded in 2010

## Popular Comparisons

[Bókun](https://www.capterra.com/p/178518/Bokun/)[4.74 (456)](https://www.capterra.com/p/178518/Bokun/reviews/)

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4.5

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4.3

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4.5

4.5

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[Rezdy](https://www.capterra.com/p/122690/Rezdy/)[4.46 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/)

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$49/month

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4.3

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4.6

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[Bókun](https://www.capterra.com/p/178518/Bokun/)[4.74 (456)](https://www.capterra.com/p/178518/Bokun/reviews/)

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$49/month

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4.6

Features

4.6

4.5

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4.8

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[Rezdy](https://www.capterra.com/p/122690/Rezdy/)[4.46 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/)

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4.3

Features

4.5

4.3

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