---
title: "Compare Nextech EHR & PM vs ModMed 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Nextech EHR & PM and ModMed based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/122691-124590/Nextech-Practice-vs-EMA"
page_type: "comparison"
language: "en"
---

# Nextech EHR & PM vs ModMed Features and Cost Comparison

Last updated September 23rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Nextech EHR & PMModMed2/4 selected

[Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[4.1 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.5 (566)](https://www.capterra.com/p/124590/EMA/reviews/)

[## Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[4.1 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.7

Functionality

4.1

Ease of Use

4.1

Customer Service

4

Reviews Sentiment

DK

DK

Based on [239 reviews](#user-reviews)

Positive

190

Neutral

15

Negative

34

[## ModMed](https://www.capterra.com/p/124590/EMA/)[4.5 (566)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

DA

JS

Based on [566 reviews](#user-reviews)

Positive

508

Neutral

26

Negative

32

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 1,922 reviews from medical practice management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

Not enough reviews

Feature ratings

Charting

4.4

Appointment Management

4.4

Claims Management

4.4

Calendar Management

5.0

Appointment Scheduling

4.4

75%Fit

Missing features

Feature ratings

Charting

4.7

Appointment Management

4.7

Claims Management

4.3

Calendar Management

NA

Appointment Scheduling

4.6

User satisfaction

User satisfaction

4.1

User reviews[239](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

3.7

Customer support

4.0

User satisfaction

4.5

User reviews[566](https://www.capterra.com/p/124590/EMA/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Nextech's intelligent, connected solutions are designed around the realities of specialty practice life to reduce friction, streamline daily work, and help care teams stay present with patients.

Best for

Specialty medical practices of all sizes, from solo providers to multi-location groups, including dermatology, gastroenterology, and ophthalmology.

## User reviews

Pros & cons

DK

David K.

Owner

> "Solid reporting capabilities."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___7049204)

RB

Reza B.

Physicians

> "Disorganized, not user friendly, poor communication, poor service"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___7043714)

DK

David K.

Owner

> "Robust functionality for the most part."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___7049204)

SM

Solange M.

Surgery Consultant

> "It does not have the option to send messages to patients."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6716290)

LC

Leigh C.

Office Manager

> "There are many features I am a fan of and a couple as the appointment issue I think could be..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6739867)

EL

Ericka L.

ophthalmic technician

> "Too many different pages to look at, sometimes it was hard to find things"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6777337)

AA

Abby A.

Office Coordinator

> "Finding the first available appointment is a quick way to navigate appointments, the forward..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4966179)

DK

David K.

Owner

> "Clients are treated with disdain."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___7049204)

TtW

Ta'tyana W.

Patient Coordinator

> "Easy to navigate through, self explanatory"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6710792)

DK

David K.

Owner

> "Shoddy customer service."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___7049204)

PC

Paul C.

Ophthalmic Photographer

> "Image integration is fairly simple, and the compass on the side lets you jump ahead to where..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4962469)

AP

Annalee P.

Medical assistant

> "There is a lot of unnecessary clicking and the appearance is just awful."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6716712)

LN

Lidia N.

Optician

> "Nextech is a useful tool for our practice."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6186546)

SC

Shannon C.

Tech

> "When the PM and EHR side merged it changes things on the EHR side that I was not prepared for,..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4964956)

TH

Tasha H.

Billing Clerk

> "Very informative, educational and the slideshow was very helpful"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___6215919)

CN

Cari N.

Executive Assistant

> "We STILL have not had a complete migration of data from our old EHR since we took Nextech's..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4966125)

AK

Abigail K.

Medical Biller

> "For me it is very easy to navigate and anytime we need help we can always call for assistance"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___6217407)

HF

Heather F.

owner

> "The time spent on EHR adds zero to the quality of patient care and is merely a tremendous time..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4982486)

KS

Kimberly S.

Practice administrator

> "I love how you can make it intuitive to your practice needs. "

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___6215976)

MW

Madison W.

Billing Specialist

> "Add a 20 day worked section so that after we have worked the claim and resent it then we can not..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4651574)

AW

Amanda W.

Executive Assistant

> "The EMR system is so user friendly for our staff"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___6217605)

MH

Miranda H.

Clinic Manager

> "My other issue is the uploading of imaging."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4974580)

AW

Amanda W.

Executive Assistant

> "Excellent, including the customer support team"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___6217605)

BF

Brandy F.

Practice Coordinator

> "I was not here but integration was not done well which caused to use the systems incorrectly. "

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4661400)

DL

Danielle L.

Admin Supervisor

> "I tell ya, I love Nextech .... when it's set up correctly and it does the work for you... when..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4668874)

DL

Danielle L.

Admin Supervisor

> "it's a web of rabbit holes and it's so easy to screw things up in billing. "

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4668874)

CH

Cathy H.

Practice Administrator

> "It has every feature we need for running a practice."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4967010)

LM

Lisa M.

patient service rep

> "What I like least about Nextech EHR & PM is too much clicking."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4974354)

AW

Andrea W.

RCM Supervisor

> "The EHR is so easy to use and train on."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___6217606)

HF

Heather F.

owner

> "The clinician should not have click, scroll, click, scroll."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4982486)

MM

Mira M.

owner

> "We were given the demonstration by the sales rep and during the demo he said yes to pretty much..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___3343082)

MH

Mary H.

Clinic Manager

> "When updates are made sometimes it causes other issues in the software that weren't there before..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___3550829)

PC

Paul C.

Ophthalmic Photographer

> "They're aware of their impact and honestly try to make a user friendly product that delivers, on..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4962469)

MM

Mira M.

owner

> "Not safe to give iPad to patients forms as they can go in other patients’ charts."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___3343082)

AA

Abby A.

Office Coordinator

> "NexTech select is relatively easy to use and set up, I was able to set up our system on my own..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4966179)

MM

Mira M.

owner

> "In the end we end up not finishing the implementation or using the software."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___3343082)

BF

Brandy F.

Practice Coordinator

> "easy to use and move around, integration with DermPro and touchmd."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4661400)

BF

Brandy F.

Practice Coordinator

> "I was not here but integration was not done well which caused to use the systems incorrectly. "

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4661400)

KH

Kim H.

Office Manager

> "The ease of use, everything it has to offer, and the fact they are always pushing out new..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4686432)

EL

Ericka L.

ophthalmic technician

> "Too many different pages to look at, sometimes it was hard to find things"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6777337)

NH

Nikki H.

Front Desk Staff

> "It is easy to use to schedule patient's appointments."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4966902)

AP

Annalee P.

Medical assistant

> "There is a lot of unnecessary clicking and the appearance is just awful."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6716712)

DN

Debra N.

Billing Manager

> "Product is easy to use to put in charges and bill to clearinghouse. "

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4974504)

LM

Lisa M.

patient service rep

> "What I like least about Nextech EHR & PM is too much clicking."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4974354)

SC

Shannon C.

Tech

> "Overall I am satisfied with everything despite above mentioned issues as the good definitely..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4964956)

HF

Heather F.

owner

> "The clinician should not have click, scroll, click, scroll."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4982486)

AB

Ashlyn B.

Receptionist

> "The system was easy to learn as someone who's never used an EHR/PM system before."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4957005)

RB

Reza B.

Physicians

> "Disorganized, not user friendly, poor communication, poor service"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___7043714)

CS

Christina S.

Practice Administrator, Area Manager

> "Excellent experience and the customer service and support is fantastic"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4982418)

DK

David K.

Owner

> "Shoddy customer service."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___7049204)

[View Reviews](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

DA

Danny A.

Physician

> "Additionally, the order templates are efficient—commonly used labs and medications can be bundled together, which reduces repetitive tasks and..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7145363)

DA

Danny A.

Physician

> "The platform is expensive relative to competitors like Practice Fusion, yet lacks key functionalities such as fully integrated lab ordering with..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7145363)

JS

Jessica S.

Admin

> "It’s easy to navigate, saves time with efficient workflows, and can be customized to fit our practice’s needs, which really helps streamline..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7128453)

Kenneth B.

director

> "I even offered to just have them hold the subscription until Scribe is actually ready, but they will hold on to your money no matter how bad..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7185217)

KE

Kate E.

Senior Revenue Cycle Advisor

> "Our billing department has two medical professional clients that utilize Klara for patient care, inquiries, appointments, balance notifications..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716124)

XPN

Xuan Phuong N.

patient supports

> "Primary Medical Payer: some medical groups have not been updated in the system: for example: prospect/astiva; patient is eligible with United..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710595)

FS

Faith S.

Practice Manager

> "Transcribed voicemails, reduced call volume, ability to text clients and send forms, responsive and communicative support team."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6701342)

DA

Danny A.

Physician

> "Overall, my experience with Modernizing Medicine has been poor, primarily due to its lack of flexibility and rigid contractual structure."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7145363)

JS

Jessica S.

Admin

> "It has helped streamline our workflows and improve efficiency in day-to-day operations."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7128453)

CY

Corinn Y.

Medical Esthetician

> "I haven't found anything I haven't liked about klara, if I had to choose one thing it would be that it is complicating to be able to export..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700870)

NM

Noel M.

Office Manager

> "We like our support rep and we like that it is integrated with our practice management software, When the system is down there is continuous..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6703640)

JS

Jean S.

President

> "Also, the billing was often inaccurate, necessitating tickets, calls, etc."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7160041)

LH

Lindsay H.

Owner

> "I am able to go from check in to note to billing and more easily, making the entire “paperwork” part of being a doctor less time consuming, more..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695328)

KW

Karen W.

Medical Receptionist

> "The attachments that the patient is asked to upload from making an online appointment, but the user of EMA is not able to upload from..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705133)

AP

Andrea P.

Medical Assistant

> "We have a call center off site who handles phone calls from patient so Klara is a great way to communicate with patients directly who do not..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6709063)

AW

Alexis W.

Site Manager

> "I also wish we could block certain patients from scheduling if they require longer appt times or have frequent no shows and are same-day only."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700981)

CN

Cassie N.

Biologic Coordinator

> "I find it extremely helpful being able to see if patient's have read your messages and that you can assign a "response" to you so you don't have..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708970)

RL

Roberto L.

Clinic Coordinator

> "The price for Klara is kinda high compared to other services and that we are not able to share images between klara and our EMR system."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6717656)

MG

Michelle G.

Operations Manager

> "I love the fact it is HIPAA compliant for us to do our Telehealth video calls and send and receive documents from patients."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6749751)

NP

Nisa P.

Practice Administrator

> "Most recently is with their self scheduling platform, we were to go live at the end of April and they still have not figured out what the issue..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6817738)

DL

Diane L.

Practice Administrator

> "Modmed offers the convenience of an all-in-one practice management and clinical software for a variety of specialties."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705257)

AB

ANNA B.

SCHEDULER

> "PATIENTS ARE JUST CREATING AN ACCOUNT WITHOUT KNOWING IF THEY HAVE BEEN HERE BEFORE, SO WE GET DUPLICATE OR TRIPLICATE ACCOUNTS CAUSING..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6719154)

CB

Christian B.

Senior Data Engineering Consultant

> "ModMed was easy to integrate with and provided data that met the requirements that we were looking for."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7207949)

AK

Amanda K.

Chief Operating Officer

> "The forms process between ModMed and Klara is also not as robust as it should be which results in duplicative work for the patients."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708704)

BC

Becky C.

Medical Assistant

> "So I can take care of the message quickly I also like that I can copy and paste the message and put it in there charts."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6724194)

EB

Erin B.

Medical Assistant Supervisor

> "can become confusing at times with all the messages in several different mailboxes at the same time. And I wish we could update our own..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6709000)

AW

Alexis W.

Site Manager

> "I like being able to send and receive attachments, have patients do their intake forms online, etc."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700981)

CG

Connie G.

BUSINESS OFFICE

> "training process is not very helpful, not able to understand training online/managed to have an individual which uses the product in another..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6697807)

MH

Marc H.

Practice Manager

> "The kindness and transparency of everyone we have been in touch with from the sales reps, project managers to all of the trainers we worked with..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6713477)

CB

Carol B.

Billing Manager

> "The payment applications don't seem to be streamlined in my company and notes created in charts that been a challenge. "

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705271)

SKH

Sarah Kate H.

Human Resource Manager, Administrative Assistant

> "The practice management side is extremely user friendly. As I work on the Administrative side, I cannot personally speak for the Clinical side..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7014424)

TE

Taya E.

Medical Assistant

> "This has unfortunately caused conflicts in our practice with multiple patients a week arriving to the clinic at the time they thought they had..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708750)

WL

Wieke L.

Dermatologist

> "Patients love that I send prescriptions from the bedside"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7163081)

MW

MARK W.

CEO and Physician

> "After being promised for a year (at this point you have so many AR's you cant back out and are trapped), nothing ever get fixed, plus you are..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6846313)

ED

Elizabeth D.

Administrative Assistant

> "We love that this product doesn't require patients to download a separate app, it only requires a text-able phone number."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708609)

CH

Crystal H.

Clinical Manager medical assistant

> "I don't like the new pancake view it doesn't have the Cancer interval section that our providers like in their charts and it is not as easy to..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710340)

NR

Natalya R.

Patient Service Coordinator

> "It makes it easier to communicate with patients that are unable to answer a phone call, in a way that's more secure than an email."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708601)

DH

Darla H.

Medical Assistant Biologic Coordinator

> "I do not like when working out of my task that it takes me back to page one , task one if I click on the actual task."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716305)

MA

Michelle A.

Director

> "It offers the features we need to provide optimum patient care as well as the billing and revenue cycle."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6875502)

IS

Isobel S.

Admin Manager

> "When the automated messages get sent out, it bumps a patients message up and we sometimes miss it."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700803)

JW

Jay W.

Healthcare Coordinator

> "I have really enjoyed saving so much time with communications since I am able to reach patients quickly and easily, and they can respond when..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716268)

TS

Tina S.

Reimbursement Specialist

> "I am unable to click on a path report and print it like I can the medical records."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6543582)

TK

Tracy K.

Office Manager

> "It has made charging patients so much easier. Because of the ease, you can spend more time focusing on patients and less time in an iPad."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695252)

SW

Skylar W.

Front Desk Coordinator

> "Having to upload patient phone number from the system and you can't message the patient until that's done."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708643)

CM

Courtney M.

Nurse Practitioner

> "I like being able to send multiple invites and see them on my home page to see who’s joined or not."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708660)

KG

Kathia G.

Referral Coordinator patient call center

> "I work in the faxes tab consistently, the fax tab, I wish it could somehow be organized."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6723929)

SA

Sarah A.

Physician Assistant

> "I like the instant messaging service and the way you can see when patients have read providers’ messages."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716573)

SE

Samar E.

Patient Coordinator

> "improvements with uploading insurance cards and is very slow at times when checking insurance eligibility"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695368)

KE

Kate E.

Senior Revenue Cycle Advisor

> "I love how you can assign conversations and send attachments and how it lists the patient account number!"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716124)

LD

Lisa D.

Credentialing and HIM

> "Since it is web based it glitches sometimes and it is hard to tell if your message has gone out or not."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716136)

SB

Stephanie B.

Patient Coordinator

> "I feel that patient's will respond faster to a Klara Message then if I leave a message on their answering service."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6701078)

KP

Ksenya P.

registered nurse

> "Sometimes it doesn't let me log in through my account even if the password im inputting is correct"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705959)

SW

Skylar W.

Front Desk Coordinator

> "Avoids "phone tag" and is great for gathering insurance and identification info prior to appointments."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708643)

LH

Lindsay H.

Owner

> "There’s not much I don’t like about ModMed except that I cannot start a visit note on the ModMed app on my phone."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695328)

BM

Bonnie M.

FD Supervisor

> "works well for our dermatology practice that has a cosmetic & aesthetic side as well as medical."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6735149)

LL

LaWanda L.

Patient Coordinator

> "The insurance verification feature doesn't work with all insurances."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6715966)

AH

Antoinette H.

Home Physical Therapy Coordinator

> "What I like most about Klara is how I am able to send out appointment reminders to the patients in a timely manner and they are able to tell me..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6025512)

AH

Allison H.

Front Desk

> "We have a lot of elderly patients who even after a walk through do not understand they can't sign the signature line."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716164)

CY

Corinn Y.

Medical Esthetician

> "I have enjoyed my experience with Klara, it has been a wonderful, safe way to communicate with patients and follow up with patients after their..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700870)

JW

Jay W.

Healthcare Coordinator

> "Otherwise, no complaints other than the occasional tech issue causing some patients not to be able to access messages."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716268)

SA

Sheila A.

Allergy Director

> "The options that are available that makes notes thorough, therefore improves reimbursements."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695430)

RW

Robert W.

CFO

> "They will not speak to the customer and create false invoices in clear violation of the contract."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708365)

LW

Lacy W.

Front Office

> "Great feature of being able to confirm patients have received and read our messages."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708612)

SR

SHENETTA R.

Surgery Benefits Specialist

> "Just when it went down one time, and we couldn't collect payments and some of the payments posted twice"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710640)

KS

Kayla S.

Practice Manager

> "I also like that we can assign a message to a provider directly and also internally message them."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716410)

AA

Alaya A.

Front desk

> "Sometimes it can get a little too slow and how whenever something with the system is down it could take the whole day"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705067)

BP

Britany P.

Administration

> "I enjoy how they provide patients with the ability to communicate via when its convenient for the patient"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6747661)

AS

Amber S.

Derm Tech

> "We have to go to the desktop version on the iPads and it is difficult to navigate."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695214)

SJ

Sincerae J.

Lead Patient Coordinator

> "Klara saves time and allow effective communication between the office and the patients."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705165)

EV

Emolee V.

Registered Nurse

> "I also have trouble explaining to patients how it works, and there is great resistance when they do not understand how to log into see what’s..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6702564)

JW

JENNIFER W.

Billing Manager

> "Our patients and staff love to use Klara it is helpful for busy people to access our office in a timely manner."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700838)

AB

Alexis B.

Front Desk

> "Hard to merge patients together when they have multiple accounts"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6701216)

SM

Sonia M.

Admin

> "It makes communicating with patients very easy and makes workflow with scheduling a lot more clear."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700932)

MU

Maria U.

OFFICE MANAGER

> "My provider is older and using this system was suppose to be much easier but it is not."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7018014)

AK

Amanda K.

Chief Operating Officer

> "I love the convenience of Klara - both to communicate with 1 specific patient or a larger group."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708704)

LH

Lisa H.

medical secretary

> "I dislike the number of steps it takes to print out face sheets."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705225)

SN

Stephanie N.

RECEPTIONIST

> "It helps me also to confirm or cancel appointments."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6724166)

AV

Angela V.

Medical assistant

> "The web site logs out too many times I have to log in again and again"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6704856)

KG

Kathia G.

Referral Coordinator patient call center

> "It's been a Great experience ( so far), of course, there is lots of room for improvement and upgrades ( if they are willing to hear users out ),..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6723929)

CS

Christian S.

PA-C

> "When information gets stuck into the sticky notes and is difficult to remove."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6712403)

KS

Kayla S.

Practice Manager

> "It can be clunky at times but for what we use Klara for it works well for our clinic."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716410)

AS

Amber S.

Derm Tech

> "We have to go to the desktop version on the iPads and it is difficult to navigate."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695214)

EG

ELIZABETH G.

PRACTICE OPERATIONS LEAD

> "Love that we can duplicate our screens to be more efficient."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695331)

KS

Kylie S.

Patient Advocate

> "I do find it can be difficult for our older patient's to navigate"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700905)

LD

Leila D.

Client Support Specialist

> "Easy to navigate, templates for easy and quick communication with patients."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700914)

KL

Kemisha L.

PAR

> "Some people don't know how to properly navigate klara"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700758)

CB

Carol B.

Billing Manager

> "The functionalities is 100% better with ModMed and it is very user friendly."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705271)

DA

Danny A.

Physician

> "The platform is expensive relative to competitors like Practice Fusion, yet lacks key functionalities such as fully integrated lab ordering with..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7145363)

CB

Christian B.

Senior Data Engineering Consultant

> "ModMed was easy to integrate with and provided data that met the requirements that we were looking for."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7207949)

WS

Wesley S.

President and Medical Director

> "Practice management module never worked well for financial integration."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6291388)

JP

Jennifer P.

Practice Administrator

> "We are looking forward to the new integration with Klara which we feel will enhance the patient experience."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695234)

AS

Amber S.

Derm Tech

> "I do not really like how you can't make appointments on the app."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695214)

JL

Jake L.

Physician

> "Good integration with billing and coding"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6696070)

MH

Marissa H.

Medical Assistant

> "Sometimes finding patients can be difficult/time consuming."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6712524)

BL

Brandie L.

Practice Manager

> "other than the integration part of Klara with Nextgen I am completely happy with this product."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708793)

AH

Allison H.

Front Desk

> "What should be the easiest part of registration is the hardest, most frustrating part."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716164)

TK

Tracy K.

Office Manager

> "It has made charging patients so much easier. Because of the ease, you can spend more time focusing on patients and less time in an iPad."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695252)

CS

Cynthia S.

President

> "The reminder system is also very redundant and I have had numerous patient complaints over it. "

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___2507851)

JP

Jennifer P.

Practice Administrator

> "We are looking forward to the new integration with Klara which we feel will enhance the patient experience."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695234)

MU

Maria U.

OFFICE MANAGER

> "My provider is older and using this system was suppose to be much easier but it is not."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7018014)

HDL

Helenie Dorothy L.

Virtual Assistant

> "It makes tasks easier for people that are involved with patient care."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705118)

GS

Greg S.

CEO

> "I do NOT like how Mod Med approaches support services for Klara."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700786)

SR

Steve R.

Physician

> "The ICD 10s with associated patient education points is robust"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705892)

RW

Robert W.

CFO

> "Customer service post-implementation is the worst I have ever experienced."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708365)

NM

Noel M.

Office Manager

> "We like our support rep and we like that it is integrated with our practice management software, When the system is down there is continuous..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6703640)

PM

PAUL M.

Orthopedic Surgeon

> "The support line doesn't pick up."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___2574247)

[View Reviews](https://www.capterra.com/p/124590/EMA/reviews/)

## User interface

4.08 (239)

[ModMed](https://www.capterra.com/p/124590/EMA/)

4.48 (566)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Nextech EHR & PM

Top features

29/50

-   Access Controls/Permissions
-   Accounting Integration
-   Accounts Payable
-   Accounts Receivable
-   Activity Dashboard
-   Activity Tracking
-   Administrative Processes
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Approval Process Control
-   Assessment Management
-   Audit Management
-   Automated Scheduling
-   Availability Indicator
-   Availability Management
-   Back Office Processes
-   Bed Management
-   Billing & Invoicing
-   Budgeting/Forecasting
-   Calendar Management
-   Calendar Sync
-   Care Plan Management
-   Cash Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Claims Scrubbing
-   Client Portal
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance
-   Compliance Management
-   Compliance Tracking
-   Contact Database
-   Contact Management
-   Credit Card Processing
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Integration
-   Document Management

[See all features](https://www.capterra.com/p/122691/Nextech-Practice/#features)

ModMed

16/50

-   Access Controls/Permissions
-   Accounting Integration
-   Accounts Payable
-   Accounts Receivable
-   Activity Dashboard
-   Activity Tracking
-   Administrative Processes
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Approval Process Control
-   Assessment Management
-   Audit Management
-   Automated Scheduling
-   Availability Indicator
-   Availability Management
-   Back Office Processes
-   Bed Management
-   Billing & Invoicing
-   Budgeting/Forecasting
-   Calendar Management
-   Calendar Sync
-   Care Plan Management
-   Cash Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Claims Scrubbing
-   Client Portal
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance
-   Compliance Management
-   Compliance Tracking
-   Contact Database
-   Contact Management
-   Credit Card Processing
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Integration
-   Document Management

[See all features](https://www.capterra.com/p/124590/EMA/#features)

### Recognition

Nextech EHR & PM is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to ModMed

### Deployment & support

Nextech EHR & PM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ModMed

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Nextech EHR & PM

-   By MyMedLeads.com
-   Located in United States
-   Founded in

ModMed

-   By ModMed
-   Located in United States
-   Founded in 2010

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[Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[4.08 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

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Features

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[PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.91 (301)](https://www.capterra.com/p/92269/PatientNOW/reviews/)

Contact vendor for pricing

Price

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4.5

Features

3.8

4.6

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/92269-124590/PatientNOW-vs-EMA)