---
title: "Compare Nextech EHR & PM vs Phreesia 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Nextech EHR & PM and Phreesia based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/122691-131633/Nextech-Practice-vs-Phreesia"
page_type: "comparison"
language: "en"
---

# Nextech EHR & PM vs Phreesia Features and Cost Comparison

Last updated September 23rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Nextech EHR & PMPhreesia2/4 selected

[Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[4.1 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

[Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.3 (169)](https://www.capterra.com/p/131633/Phreesia/reviews/)

[## Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[4.1 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.7

Functionality

4.1

Ease of Use

4.1

Customer Service

4

Reviews Sentiment

DK

DK

Based on [239 reviews](#user-reviews)

Positive

190

Neutral

15

Negative

34

[## Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.3 (169)](https://www.capterra.com/p/131633/Phreesia/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

JE

SW

DP

Based on [169 reviews](#user-reviews)

Positive

142

Neutral

10

Negative

17

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 1,922 reviews from medical practice management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

Not enough reviews

Feature ratings

Charting

4.4

Appointment Management

4.4

Claims Management

4.4

Calendar Management

5.0

Appointment Scheduling

4.4

58%Fit

Missing features

Feature ratings

Charting

NA

Appointment Management

4.2

Claims Management

NA

Calendar Management

2.7

Appointment Scheduling

4.3

User satisfaction

User satisfaction

4.1

User reviews[239](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

3.7

Customer support

4.0

User satisfaction

4.3

User reviews[169](https://www.capterra.com/p/131633/Phreesia/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.1

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Nextech's intelligent, connected solutions are designed around the realities of specialty practice life to reduce friction, streamline daily work, and help care teams stay present with patients.

Best for

Medical practices and health systems looking to streamline patient access, automate intake, reduce call volume and accelerate collections while improving the patient experience.

## User reviews

Pros & cons

DK

David K.

Owner

> "Solid reporting capabilities."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___7049204)

RB

Reza B.

Physicians

> "Disorganized, not user friendly, poor communication, poor service"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___7043714)

DK

David K.

Owner

> "Robust functionality for the most part."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___7049204)

SM

Solange M.

Surgery Consultant

> "It does not have the option to send messages to patients."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6716290)

LC

Leigh C.

Office Manager

> "There are many features I am a fan of and a couple as the appointment issue I think could be..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6739867)

EL

Ericka L.

ophthalmic technician

> "Too many different pages to look at, sometimes it was hard to find things"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6777337)

AA

Abby A.

Office Coordinator

> "Finding the first available appointment is a quick way to navigate appointments, the forward..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4966179)

DK

David K.

Owner

> "Clients are treated with disdain."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___7049204)

TtW

Ta'tyana W.

Patient Coordinator

> "Easy to navigate through, self explanatory"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6710792)

DK

David K.

Owner

> "Shoddy customer service."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___7049204)

PC

Paul C.

Ophthalmic Photographer

> "Image integration is fairly simple, and the compass on the side lets you jump ahead to where..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4962469)

AP

Annalee P.

Medical assistant

> "There is a lot of unnecessary clicking and the appearance is just awful."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6716712)

LN

Lidia N.

Optician

> "Nextech is a useful tool for our practice."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6186546)

SC

Shannon C.

Tech

> "When the PM and EHR side merged it changes things on the EHR side that I was not prepared for,..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4964956)

TH

Tasha H.

Billing Clerk

> "Very informative, educational and the slideshow was very helpful"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___6215919)

CN

Cari N.

Executive Assistant

> "We STILL have not had a complete migration of data from our old EHR since we took Nextech's..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4966125)

AK

Abigail K.

Medical Biller

> "For me it is very easy to navigate and anytime we need help we can always call for assistance"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___6217407)

HF

Heather F.

owner

> "The time spent on EHR adds zero to the quality of patient care and is merely a tremendous time..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4982486)

KS

Kimberly S.

Practice administrator

> "I love how you can make it intuitive to your practice needs. "

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___6215976)

MW

Madison W.

Billing Specialist

> "Add a 20 day worked section so that after we have worked the claim and resent it then we can not..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4651574)

AW

Amanda W.

Executive Assistant

> "The EMR system is so user friendly for our staff"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___6217605)

MH

Miranda H.

Clinic Manager

> "My other issue is the uploading of imaging."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4974580)

AW

Amanda W.

Executive Assistant

> "Excellent, including the customer support team"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___6217605)

BF

Brandy F.

Practice Coordinator

> "I was not here but integration was not done well which caused to use the systems incorrectly. "

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4661400)

DL

Danielle L.

Admin Supervisor

> "I tell ya, I love Nextech .... when it's set up correctly and it does the work for you... when..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4668874)

DL

Danielle L.

Admin Supervisor

> "it's a web of rabbit holes and it's so easy to screw things up in billing. "

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4668874)

CH

Cathy H.

Practice Administrator

> "It has every feature we need for running a practice."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4967010)

LM

Lisa M.

patient service rep

> "What I like least about Nextech EHR & PM is too much clicking."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4974354)

AW

Andrea W.

RCM Supervisor

> "The EHR is so easy to use and train on."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___6217606)

HF

Heather F.

owner

> "The clinician should not have click, scroll, click, scroll."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4982486)

MM

Mira M.

owner

> "We were given the demonstration by the sales rep and during the demo he said yes to pretty much..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___3343082)

MH

Mary H.

Clinic Manager

> "When updates are made sometimes it causes other issues in the software that weren't there before..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___3550829)

PC

Paul C.

Ophthalmic Photographer

> "They're aware of their impact and honestly try to make a user friendly product that delivers, on..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4962469)

MM

Mira M.

owner

> "Not safe to give iPad to patients forms as they can go in other patients’ charts."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___3343082)

AA

Abby A.

Office Coordinator

> "NexTech select is relatively easy to use and set up, I was able to set up our system on my own..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4966179)

MM

Mira M.

owner

> "In the end we end up not finishing the implementation or using the software."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___3343082)

BF

Brandy F.

Practice Coordinator

> "easy to use and move around, integration with DermPro and touchmd."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4661400)

BF

Brandy F.

Practice Coordinator

> "I was not here but integration was not done well which caused to use the systems incorrectly. "

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4661400)

KH

Kim H.

Office Manager

> "The ease of use, everything it has to offer, and the fact they are always pushing out new..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4686432)

EL

Ericka L.

ophthalmic technician

> "Too many different pages to look at, sometimes it was hard to find things"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6777337)

NH

Nikki H.

Front Desk Staff

> "It is easy to use to schedule patient's appointments."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4966902)

AP

Annalee P.

Medical assistant

> "There is a lot of unnecessary clicking and the appearance is just awful."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6716712)

DN

Debra N.

Billing Manager

> "Product is easy to use to put in charges and bill to clearinghouse. "

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4974504)

LM

Lisa M.

patient service rep

> "What I like least about Nextech EHR & PM is too much clicking."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4974354)

SC

Shannon C.

Tech

> "Overall I am satisfied with everything despite above mentioned issues as the good definitely..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4964956)

HF

Heather F.

owner

> "The clinician should not have click, scroll, click, scroll."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4982486)

AB

Ashlyn B.

Receptionist

> "The system was easy to learn as someone who's never used an EHR/PM system before."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4957005)

RB

Reza B.

Physicians

> "Disorganized, not user friendly, poor communication, poor service"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___7043714)

CS

Christina S.

Practice Administrator, Area Manager

> "Excellent experience and the customer service and support is fantastic"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4982418)

DK

David K.

Owner

> "Shoddy customer service."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___7049204)

[View Reviews](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

JE

John E.

Director of Support Services

> "Phreesia has allowed us to automate our point of service/copayment collection workflow and increased the amount we..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6678943)

KG

Katherine G.

MD

> "I have been a client of Phreesia for 2 -3 years, and I wanted to cancel my service since I engaged another vendor..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6852951)

SW

Sarah W.

Medical Assistant

> "I like the ease of scheduling an appointment and documenting phone calls through the application."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7173651)

DP

Daniel P.

Chief Operating Officer

> "The most frustrating part wasn't just that the promised functionality wasn't available—it was how the situation was..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___7181711)

DP

Daniel P.

Chief Operating Officer

> "If their AI receptionist had worked as they indicated it would, that would be a great feature of Phreesia."

[See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___7181711)

DT

Diana T.

Clinical Office Manager

> "When the patients filled out the name of the pharmacy, Phreesia had some difficulty transferring to our current EMR."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7090326)

JE

John E.

Director of Support Services

> "I also appreciate the Appointment Accelerator feature that has helped us backfill up to 40% of our cancelled..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6678943)

KG

Katherine G.

MD

> "Furthermore, I cannot reset my password as well as change my account information and cancel my ACH without speakign..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6852951)

MN

Mario N.

Director of Operations

> "It allows us to focus more on providing quality care to our patients."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6749081)

DP

Daniel P.

Chief Operating Officer

> "We were told we would have to pay a termination fee. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___7181711)

JK

Jessica K.

Practice Manager

> "The system integrates with eCW EMR and cuts our office time in half, allowing to focus on other areas in the..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5084204)

RP

Ricardo P.

Practice Manager

> "At the end we actually didn't save any time of the assistants and front desk people and we are paying north of..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6737150)

DR

Daphene R.

Office Manager

> "Phreesia support is always there to help and the services they provide make our jobs so much easier. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7032674)

LH

Leticia H.

Practice manager

> "implantation time , Phreesia had some sort of update which delayed out time line which then interfered with other..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6437506)

MB

Michael B.

dermtologist

> "It's good that is integrates, but requires staff assistance for many older patients taking up valuable time"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6780454)

KA

Kelsey A.

MD

> "I have a 7 page word document of the number of cases/examples of errors that we submitted without resolve."

[See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6262235)

DR

Daphene R.

Office Manager

> "Finally have new EMR ECW that interfaces and we still love it."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7032674)

RP

Ricardo P.

Practice Manager

> "No easy cancelation as they have this day practice of bad software companies"

[See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6737150)

MH

Mary H.

Director, Patient Access

> "Our patients are so familiar with the tool and it has become ingrained into many of our teams processes."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6697577)

AR

Allie R.

Director of Clinical Informatics

> "We have not had any bad experience that would cause me to not like any feature."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6550052)

JK

Joseph K.

SVP CRO

> "Phreesia offers a convenient and easy to use tool for patient registration and check-in. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6680138)

KG

Katherine G.

MD

> "What kind of modern tech company does that these days?"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6852951)

KJ

Karla J.

Office Manager

> "We save so much staff time by doing insurance verification, appointment reminders, and financial tasks through..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5033290)

JR

Jennifer R.

Patient Services Coordinator

> "Currently we have some issues that we wish we could add to our Phreesia registrations such as Fall Risk and ..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886131)

KB

Kaitlyn B.

Operations and Data Analyst

> "The text option is also a great tool. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6678827)

SJ

Sarah J.

Registered Nurse/ Telehealth Coordinator / Office Lead

> "One huge downside to it is the duplicate account/charts that self-scheduling allows."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4894727)

YS

Yolanda S.

Managed Care Coordinator

> "the portability of the pads, making it easy to use in office. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6762434)

KA

Kelsey A.

MD

> "Customer support communication was a complete disaster."

[See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6262235)

LG

Lauren G.

practice manager

> "It has so many features available, more than your standard."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6710669)

VR

Verified Reviewer

Data Security Analyst

> "I have complained to office manager and physician repeatedly that I don't this my data to be used to show me..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124)

TC

TIffany C.

Reception Manager

> "Phreesia helps us collect balances, copays, change insurance and get all required documents completed by patients..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4872485)

MT

Misty T.

Office Manager

> "That modmed will not let the clinical information integrate into the system"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4596619)

MN

Mario N.

Director of Operations

> "Phreesia has been an extremely valuable addition for our practice."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6749081)

AE

Anjela E.

Clerical Supervisor

> "That some insurance companies choose not to participate, and that means we can not see E&B information"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4701823)

MH

Mary H.

Director, Patient Access

> "The support we receive from our customer success manager."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6697577)

ML

Meghan L.

Billing Manager

> "Patients complain about the amount of questions in our check in process. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4606432)

SC

Shari C.

Practice Administrator

> "You can't ask for a better check in product"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6679792)

BF

Burcin F.

Physician

> "The system asks the patients to repeat a lot of stuff every visit."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885655)

JR

Jennifer R.

Patient Services Coordinator

> "Also Phreesia is very helpful with showing if the patients insurance coverage is active or inactive and provides..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886131)

KS

Katie S.

Office Manager

> "so some features we have not coordinated with that transition a little unclear for maximum use."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885744)

JK

Jessica K.

Practice Manager

> "Our set up was customized to fit the practice (telehealth only) and it has been working out great."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5084204)

VR

Verified Reviewer

Data Security Analyst

> "Very poor user experience due to the advertisements being shown to patients. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124)

BH

Brooklyn H.

Practice Manager

> "Phreesia has not only increased our collection rates, but also allowed our parents to not have to wait in the lobby..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4882121)

VR

Verified Reviewer

Data Security Analyst

> "The little income you are making this way is costing you satisfied users. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124)

NM

Natalie M.

Director Operations

> "Simple and smooth implementation."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6536349)

CA

Casey A.

RCM Director

> "The only difficulties we found was integration."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4513067)

JK

Joseph K.

SVP CRO

> "Patient satisfaction is consistently positive."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6680138)

RJ

Reena J.

MD

> "Very dissatisfied. When I told \[sensitive content hidden\] from Phreesia I no longer wanted to proceed in the..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4847598)

AC

Andrew C.

Practice Administrator

> "The best part of Phreesia is there attention to the account from their customer support team."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6180835)

VR

Verified Reviewer

Data Security Analyst

> "The office is paying plenty of money so stop this invasive practice. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124)

MT

Misty T.

Office Manager

> "Phreesia makes check in easier, policies that need to be signed are done, Patient have to verify their address and..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4596619)

RJ

Reena J.

MD

> "They were very slow in the implementation process. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4847598)

TG

Tara G.

IT Manager

> "Truly makes the job for our staff so much quicker and easier in all areas of their job."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333621)

SJ

Sarah J.

Registered Nurse/ Telehealth Coordinator / Office Lead

> "Phreesia's support team can be very impatient."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4894727)

TC

TIffany C.

Reception Manager

> "Phreesia makes the check in process for staff very very easy and speeds up the process overall at the checkin..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4872485)

FR

Frankie R.

Practice manager

> "Not as easy company to work with by any means, more headaches than anything else."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4887420)

AV

Amanda V.

Revenue Operations Manager

> "To be able to utilize technology & have a software to make things more streamlined with the day to day check in..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886681)

LM

LeAnne M.

Business Office Manager

> "When a patient fills out their pre-visit info and they have a change of address, I do not like how it automatically..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038897)

KC

Kimberly C.

Practice Administrator

> "We have increased our services with Phreesia to add patient and referral source self scheduling and connect"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4615315)

KP

Kenderia P.

Project Manager

> "As a business of mostly retirees, it wasn't a good option and we chose to cancel the process."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3319909)

KS

Katie S.

Office Manager

> "Set up and maintenance is a breeze - monthly meeting with my rep keeps me updated on all options/updates/changes."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885744)

TD

Tiffany D.

Administrator

> "Phreesia has some great features but, the customer service aspect and limited functionality has made it tough to..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892)

LC

Laura C.

Practice Manager

> "I love the result of patients checking themselves in."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6035233)

CL

Carisa L.

Office Manager

> "We do have one common complaint among patients that the intake takes a long time but the information being..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911746)

CM

Christa M.

Director

> "Automating patient intake information was a game changer for our patients, front office staff and clinic."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4434897)

KP

Kenderia P.

Project Manager

> "Very challenging for them to "get it" and understand."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3319909)

LC

Laura C.

Practice Manager

> "I love that patients can pay online."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6035233)

TD

Tiffany D.

Administrator

> "We have had a ticket open for a week now where one of my receptionists can not log into Phreesia. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892)

TG

Tara G.

IT Manager

> "Integration with our EHR was impressive."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333621)

TD

Tiffany D.

Administrator

> "Often, there are patients who we need to text but can not if they aren't on the schedule."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892)

JK

Jessica K.

Practice Manager

> "They have been very helpful with following up and making adjustments as needed."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5084204)

CA

Claudia A.

Sr. Director of Business Operations

> "It doesn't support dental insurance verification."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2929172)

MS

Mark S.

EMR Manager

> "The prompt response from our account rep and Phreesia support has been very good."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6342988)

CZ

Cindy Z.

Director of Business & Technology

> "There have been times when the technical support was not as responsive as we would have liked to solve our issue."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911318)

BF

Burcin F.

Physician

> "I like the online booking system and customizable messaging."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885655)

CG

Camille G.

Practice Manager

> "Many of the smaller carriers are not compatable. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911325)

JC

Jill C.

Practice Manager

> "Patient engagement. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5084174)

JC

Jason C.

Practice Administrator

> "The only piece of the software I don't love is the general support line."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911353)

SA

Sarah A.

Supervisor

> "Phreesia is always willing to look into ways to help improve our goals and make life easier for staff and patients."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886268)

KC

Kelly C.

Administrative Coordinator

> "It's a little frustrating that something so important cannot be modified easily."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2929254)

DR

Daphene R.

Office Manager

> "Finally have new EMR ECW that interfaces and we still love it."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7032674)

VR

Verified Reviewer

Data Security Analyst

> "Very poor user experience due to the advertisements being shown to patients. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124)

JT

John T.

Applications Specialist

> "The process of setting up Phresia was relatively simple, the implementation team is excellent and will guide you..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3122679)

JR

Jennifer R.

Patient Services Coordinator

> "Currently we have some issues that we wish we could add to our Phreesia registrations such as Fall Risk and ..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886131)

CL

Carisa L.

Office Manager

> "We started Phreesia at the beginning of 2020. When COVID guidelines came about in March 2020, we were able to..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911746)

CA

Casey A.

RCM Director

> "The only difficulties we found was integration."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4513067)

CA

Claudia A.

Sr. Director of Business Operations

> "While there is a ton of training available at Phreesia University, the product is very easy to use and intuitive."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2929172)

FR

Frankie R.

Practice manager

> "Not as easy company to work with by any means, more headaches than anything else."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4887420)

SL

Stefanie L.

Business Systems Coordinator

> "Integration and implementation went smoothly."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911416)

KP

Kenderia P.

Project Manager

> "Very challenging for them to "get it" and understand."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3319909)

CB

Chris B.

Practice Admin

> "Despite challenges, it's still better than where we were before."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4577499)

KA

Kelsey A.

MD

> "Customer support communication was a complete disaster."

[See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6262235)

NV

Nathalie V.

Office Manger

> "Overall, Phreesia is easy to work with and easy to use."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911347)

RJ

Reena J.

MD

> "Very dissatisfied. When I told \[sensitive content hidden\] from Phreesia I no longer wanted to proceed in the..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4847598)

JC

Jason C.

Practice Administrator

> "It is very user friendly and simple to use."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911353)

TD

Tiffany D.

Administrator

> "Phreesia has some great features but, the customer service aspect and limited functionality has made it tough to..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892)

JW

Joni W.

Operations Support Manager

> "Easy to use"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911304)

CZ

Cindy Z.

Director of Business & Technology

> "There have been times when the technical support was not as responsive as we would have liked to solve our issue."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911318)

[View Reviews](https://www.capterra.com/p/131633/Phreesia/reviews/)

## User interface

4.08 (239)

[Phreesia](https://www.capterra.com/p/131633/Phreesia/)

4.28 (169)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Nextech EHR & PM

Top features

29/50

-   Access Controls/Permissions
-   Accounting Integration
-   Accounts Payable
-   Accounts Receivable
-   Activity Dashboard
-   Activity Tracking
-   Administrative Processes
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Approval Process Control
-   Assessment Management
-   Audit Management
-   Automated Scheduling
-   Availability Indicator
-   Availability Management
-   Back Office Processes
-   Bed Management
-   Billing & Invoicing
-   Budgeting/Forecasting
-   Calendar Management
-   Calendar Sync
-   Care Plan Management
-   Cash Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Claims Scrubbing
-   Client Portal
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance
-   Compliance Management
-   Compliance Tracking
-   Contact Database
-   Contact Management
-   Credit Card Processing
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Integration
-   Document Management

[See all features](https://www.capterra.com/p/122691/Nextech-Practice/#features)

Phreesia

20/50

-   Access Controls/Permissions
-   Accounting Integration
-   Accounts Payable
-   Accounts Receivable
-   Activity Dashboard
-   Activity Tracking
-   Administrative Processes
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Approval Process Control
-   Assessment Management
-   Audit Management
-   Automated Scheduling
-   Availability Indicator
-   Availability Management
-   Back Office Processes
-   Bed Management
-   Billing & Invoicing
-   Budgeting/Forecasting
-   Calendar Management
-   Calendar Sync
-   Care Plan Management
-   Cash Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Claims Scrubbing
-   Client Portal
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance
-   Compliance Management
-   Compliance Tracking
-   Contact Database
-   Contact Management
-   Credit Card Processing
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Integration
-   Document Management

[See all features](https://www.capterra.com/p/131633/Phreesia/#features)

### Recognition

Nextech EHR & PM is recognized as a top-rated tool in 1 Capterra Shortlist reports

Phreesia is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Nextech EHR & PM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Phreesia

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Nextech EHR & PM

-   By MyMedLeads.com
-   Located in United States
-   Founded in

Phreesia

-   By Phreesia
-   Located in United States
-   Founded in 2005

## Popular Comparisons

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[Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[4.08 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

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4.1

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[Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.28 (169)](https://www.capterra.com/p/131633/Phreesia/reviews/)

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Price

Contact vendor for pricing

4.2

Features

4.5

4.3

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4.6

[View full comparison](https://www.capterra.com/compare/124590-131633/EMA-vs-Phreesia)

[Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[4.08 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

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Price

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4.1

Features

3.8

4.1

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/98735-122691/athenaOne-vs-Nextech-Practice)

[Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.28 (169)](https://www.capterra.com/p/131633/Phreesia/reviews/)

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4.2

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4.3

4.3

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[Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[4.08 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

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Price

$0

4.1

Features

4.3

4.1

Ease of Use

4.5

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[Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.28 (169)](https://www.capterra.com/p/131633/Phreesia/reviews/)

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Price

Contact vendor for pricing

4.2

Features

3.8

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/129169-131633/Tebra-vs-Phreesia)

[Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[4.08 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

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Price

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4.1

Features

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4.1

Ease of Use

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[Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.28 (169)](https://www.capterra.com/p/131633/Phreesia/reviews/)

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4.1

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4.3

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