---
title: "Compare Nextech EHR & PM vs Pabau 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Nextech EHR & PM and Pabau based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/122691-140062/Nextech-Practice-vs-Pabau-CRM"
page_type: "comparison"
language: "en"
---

# Nextech EHR & PM vs Pabau Features and Cost Comparison

Last updated September 23rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Nextech EHR & PMPabau2/4 selected

[Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[4.1 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.7 (652)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

[## Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[4.1 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.7

Functionality

4.1

Ease of Use

4.1

Customer Service

4

Reviews Sentiment

DK

DK

Based on [239 reviews](#user-reviews)

Positive

190

Neutral

15

Negative

34

[## Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.7 (652)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

Starting Price

$59.00/month

Value-for-Money

4.4

Functionality

4.6

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

Based on [652 reviews](#user-reviews)

Positive

609

Neutral

22

Negative

21

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 1,922 reviews from medical practice management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

Not enough reviews

Feature ratings

Charting

4.4

Appointment Management

4.4

Claims Management

4.4

Calendar Management

5.0

Appointment Scheduling

4.4

76%Fit

Missing features

Feature ratings

Charting

4.3

Appointment Management

4.7

Claims Management

NA

Calendar Management

4.7

Appointment Scheduling

4.8

User satisfaction

User satisfaction

4.1

User reviews[239](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

3.7

Customer support

4.0

User satisfaction

4.7

User reviews[652](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

Ease of use

4.4

Functionality

4.6

Value for money

4.4

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$59Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Nextech's intelligent, connected solutions are designed around the realities of specialty practice life to reduce friction, streamline daily work, and help care teams stay present with patients.

Best for

Trusted by 3,500+ medical-led practices, from solo providers to multi-location groups delivering private healthcare, dermatology, wellness, and aesthetic medicine.

## User reviews

Pros & cons

DK

David K.

Owner

> "Solid reporting capabilities."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___7049204)

RB

Reza B.

Physicians

> "Disorganized, not user friendly, poor communication, poor service"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___7043714)

DK

David K.

Owner

> "Robust functionality for the most part."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___7049204)

SM

Solange M.

Surgery Consultant

> "It does not have the option to send messages to patients."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6716290)

LC

Leigh C.

Office Manager

> "There are many features I am a fan of and a couple as the appointment issue I think could be..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6739867)

EL

Ericka L.

ophthalmic technician

> "Too many different pages to look at, sometimes it was hard to find things"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6777337)

AA

Abby A.

Office Coordinator

> "Finding the first available appointment is a quick way to navigate appointments, the forward..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4966179)

DK

David K.

Owner

> "Clients are treated with disdain."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___7049204)

TtW

Ta'tyana W.

Patient Coordinator

> "Easy to navigate through, self explanatory"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6710792)

DK

David K.

Owner

> "Shoddy customer service."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___7049204)

PC

Paul C.

Ophthalmic Photographer

> "Image integration is fairly simple, and the compass on the side lets you jump ahead to where..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4962469)

AP

Annalee P.

Medical assistant

> "There is a lot of unnecessary clicking and the appearance is just awful."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6716712)

LN

Lidia N.

Optician

> "Nextech is a useful tool for our practice."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6186546)

SC

Shannon C.

Tech

> "When the PM and EHR side merged it changes things on the EHR side that I was not prepared for,..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4964956)

TH

Tasha H.

Billing Clerk

> "Very informative, educational and the slideshow was very helpful"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___6215919)

CN

Cari N.

Executive Assistant

> "We STILL have not had a complete migration of data from our old EHR since we took Nextech's..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4966125)

AK

Abigail K.

Medical Biller

> "For me it is very easy to navigate and anytime we need help we can always call for assistance"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___6217407)

HF

Heather F.

owner

> "The time spent on EHR adds zero to the quality of patient care and is merely a tremendous time..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4982486)

KS

Kimberly S.

Practice administrator

> "I love how you can make it intuitive to your practice needs. "

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___6215976)

MW

Madison W.

Billing Specialist

> "Add a 20 day worked section so that after we have worked the claim and resent it then we can not..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4651574)

AW

Amanda W.

Executive Assistant

> "The EMR system is so user friendly for our staff"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___6217605)

MH

Miranda H.

Clinic Manager

> "My other issue is the uploading of imaging."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4974580)

AW

Amanda W.

Executive Assistant

> "Excellent, including the customer support team"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___6217605)

BF

Brandy F.

Practice Coordinator

> "I was not here but integration was not done well which caused to use the systems incorrectly. "

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4661400)

DL

Danielle L.

Admin Supervisor

> "I tell ya, I love Nextech .... when it's set up correctly and it does the work for you... when..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4668874)

DL

Danielle L.

Admin Supervisor

> "it's a web of rabbit holes and it's so easy to screw things up in billing. "

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4668874)

CH

Cathy H.

Practice Administrator

> "It has every feature we need for running a practice."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4967010)

LM

Lisa M.

patient service rep

> "What I like least about Nextech EHR & PM is too much clicking."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4974354)

AW

Andrea W.

RCM Supervisor

> "The EHR is so easy to use and train on."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___6217606)

HF

Heather F.

owner

> "The clinician should not have click, scroll, click, scroll."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4982486)

MM

Mira M.

owner

> "We were given the demonstration by the sales rep and during the demo he said yes to pretty much..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___3343082)

MH

Mary H.

Clinic Manager

> "When updates are made sometimes it causes other issues in the software that weren't there before..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___3550829)

PC

Paul C.

Ophthalmic Photographer

> "They're aware of their impact and honestly try to make a user friendly product that delivers, on..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4962469)

MM

Mira M.

owner

> "Not safe to give iPad to patients forms as they can go in other patients’ charts."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___3343082)

AA

Abby A.

Office Coordinator

> "NexTech select is relatively easy to use and set up, I was able to set up our system on my own..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4966179)

MM

Mira M.

owner

> "In the end we end up not finishing the implementation or using the software."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___3343082)

BF

Brandy F.

Practice Coordinator

> "easy to use and move around, integration with DermPro and touchmd."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4661400)

BF

Brandy F.

Practice Coordinator

> "I was not here but integration was not done well which caused to use the systems incorrectly. "

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4661400)

KH

Kim H.

Office Manager

> "The ease of use, everything it has to offer, and the fact they are always pushing out new..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4686432)

EL

Ericka L.

ophthalmic technician

> "Too many different pages to look at, sometimes it was hard to find things"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6777337)

NH

Nikki H.

Front Desk Staff

> "It is easy to use to schedule patient's appointments."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4966902)

AP

Annalee P.

Medical assistant

> "There is a lot of unnecessary clicking and the appearance is just awful."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6716712)

DN

Debra N.

Billing Manager

> "Product is easy to use to put in charges and bill to clearinghouse. "

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4974504)

LM

Lisa M.

patient service rep

> "What I like least about Nextech EHR & PM is too much clicking."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4974354)

SC

Shannon C.

Tech

> "Overall I am satisfied with everything despite above mentioned issues as the good definitely..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4964956)

HF

Heather F.

owner

> "The clinician should not have click, scroll, click, scroll."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4982486)

AB

Ashlyn B.

Receptionist

> "The system was easy to learn as someone who's never used an EHR/PM system before."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4957005)

RB

Reza B.

Physicians

> "Disorganized, not user friendly, poor communication, poor service"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___7043714)

CS

Christina S.

Practice Administrator, Area Manager

> "Excellent experience and the customer service and support is fantastic"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4982418)

DK

David K.

Owner

> "Shoddy customer service."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___7049204)

[View Reviews](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

SS

Sushant S.

Supervisor

> "What stands out for me is how it supports training new staff. Once templates and workflows are set up, it gives a clear structure for how..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7146271)

ER

Elsa R.

Owner

> "The only downside is the e-prescription feature—I wish it could send prescriptions electronically to the pharmacy instead of via fax or..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7025714)

LW

Leigh W.

Practice Manager

> "The automation features alone have saved our front desk hours every week through appointment reminders, follow-ups, review requests, and..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7181214)

LT

Lorne T.

nurse

> "the process of setting up can take a little longer than expected due to needing multiple appointments with different departments"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7181230)

SM

Steve M.

Director

> "Our business has grown substantially over this period of time and Pabau has the scope to stick with us as we continue - we now use the..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7169088)

SL

Shannon L.

Director of operations

> "A little worried about customer support being mostly AI and not being able to get help when I have a patient in front of me."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7165739)

NF

Nicole F.

Pre-Registration Pharmacy Technician

> "It has made a clear difference in how organised and efficient the clinic feels day to day. Once everything is set up properly, it really..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7148284)

BB

Brenna B.

NP

> "It definately takes multiple meetings to get everything set up, I understand why, but it's a lot of time set aside."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7181097)

LW

Leigh W.

Practice Manager

> "The implementation team, knowledge base, pre-built training resources, and live webinars made onboarding much easier than expected for..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7181214)

KB

Karlyne B.

OWNER

> "Some features aren’t as intuitive as they could be, which can slow things down when you’re getting started."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786)

SL

Shannon L.

Director of operations

> "Seamless integration with front office and back office, lead capture, ease of use, integration of AI, marketing efforts and integration..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7165739)

VR

Verified Reviewer

Owner and Medical director

> "It's not useful for Medical services like GP clinics as it's not linked to online pharmacies and labs."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7033383)

MB

Michael B.

Registered Nurse

> "I can tailor treatment notes, forms, and workflows to match exactly how our clinic practices, which helps keep our documentation..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046880)

VR

Verified Reviewer

Office Manager

> "I was not able to ever figure out Pabau, it is probably great if you can get it set up, but I am a small practice and had a hard time..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7133180)

LS

Luisa S.

Aesthetic Nurse Practitioner

> "What I like most about Pabau is how seamlessly it integrates every aspect of my clinic into one system, client records, scheduling,..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7026437)

CB

Cassandra B.

Registered Nurse

> "There is a lot of personalisation that goes into the system and very time consuming."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137471)

SA

Syeda A.

Director

> "All-in-one functionality: Pabau offers tools for appointment scheduling, patient management, EMR, billing, marketing, and analytics."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7030981)

MM

Mira M.

Doctors

> "Sometimes glitchy and doesn’t sent patients the consent forms"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7030888)

KB

Karlyne B.

OWNER

> "I also appreciate the customizable forms and templates, which are especially helpful for tailoring documentation to my practice."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786)

VR

Verified Reviewer

Office Manager

> "I was not able to ever set it up and paid for months without ever getting any benefit."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7133180)

BB

Brenna B.

NP

> "The look of the EMR, I like that it has mass texting options and can nuture leads and patients."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7181097)

VW

Vicky W.

Nurse

> "Card machine can take a while to confirm payment has been taken"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7038235)

BT

Brant T.

Medical Director

> "The level of customization is outstanding from tailoring forms to adapting workflows, it truly feels like the software adapts to us..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046875)

Karen H.

Aesthetic Nurse

> "Setting up forms and services very long winded and complicated at times."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7097111)

AB

Aanjana B.

Pre-registered Pharmacy Technician

> "From a finance perspective, what I appreciate most is how payments, invoices, and treatment packages are all managed in one system."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7144976)

MO

Michael O.

Cosmetic Physician

> "Investigations are not very developed yet in terms of export of tests / import of results, not much for imaging, and no inbuilt scoring..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6313493)

ER

Elsa R.

Owner

> "Pabau is an amazing all-in-one clinic software that keeps everything organized—patients, bookings, notes, and marketing—all in one place."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7025714)

CH

Carrie H.

owner medical practicemedspa

> "In the past, our EMR experiences once we went live we couldn't get assistance for days at a time."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7032016)

KB

Karlyne B.

OWNER

> "I’ve been able to tailor the system to fit my practice needs, which has made a big difference in organization and overall client..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786)

CM

Clara M.

pharmacist ip

> "Potentially, it could be too sophistication for more basic userr"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7041066)

SP

Shital P.

Practice Manager

> "I like that you can start and continue to use other AI systems and link them inthe marketing packages so not really havnig to start from..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137220)

JR

José R.

Chief I.T and Legal Officer

> "There are reoccurring bugs and glitches that we have identified when using the platform."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6882933)

LW

Leigh W.

Practice Manager

> "After evaluating several practice management platforms and migrating from Zenoti, Pabau has been a significant improvement for our..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7181214)

GB

Galina B.

Manager

> "I did create service myself 5 times and it still not possible to add it on the invoice."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#SoftwareAdvice___6492454)

MD

Monica D.

Nurse

> "They help me utilise all the tools available in Pabau effectively, which has significantly improved my clinic's operations and helped..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6816345)

RZ

Raisa Z.

Clinic Manager

> "very slow at times and often comes up with issues."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7090052)

AS

Adam S.

Doctor and Director of Dr Alluris Aesthetics

> "Pabau has assigned to me a team to support me with every step of the setting up their platform, which has countless integrations and..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6676671)

AS

Adrien S.

Osteopathic clinics

> "it can feel a bit overwhelming at first due to the number of features available."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6681105)

AS

Adam S.

Doctor and Director of Dr Alluris Aesthetics

> "That includes everything from princing and advice about it to making vouchers and automating consenting forms and sending out campaigns,..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6676671)

EK

Eric K.

Clinic Owner and Clinical Specialist

> "Some features can feel a bit overwhelming at the beginning, especially during the setup."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6850303)

Petya S.

aesthetic doctor

> "Very helpful for reducing admin work and organising operations But slightly overwhelming at first due to its depth and complexity"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7149413)

KV

Kim V.

Nurse

> "Sometimes it can be complicated and often get lost when trying to resolve any problems"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6720000)

MM

Marin M.

Manager

> "It’s made managing daily operations much more efficient and organised, with everything in one easy-to-use system."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7122284)

HM

Heather M.

Clinical Director

> "Unable to use the prescription function at times."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6552178)

ZB

Zenaida B.

Pre-reg Pharmacy technician

> "From a front desk perspective, the biggest benefit is how easy it is to manage bookings and patient communication in one place."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7147015)

PH

Pamela H.

Marketing Manager

> "Having a difficult time in clinic with the pabua2 switch over."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6619550)

NE

Nathan E.

CEO

> "The software is comprehensive and the tutorial videos are beyond helpful. If one takes the time to learn the system, your clinic will..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6716737)

CC

Caroline C.

Aesthetics Nurse

> "Time consuming process from joining to getting log in details."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7004499)

VV

Valentina V.

ANP

> "The automated reminders, form linking, and loyalty tracking make it perfect for a medical aesthetics business like mine."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6865789)

SQ

Sadiq Q.

Practice Owner

> "The platform has basic bugs that are common in any software platform, indicating a lack of thorough testing before releasing features to..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737)

UR

Uliana R.

Administrator

> "The platform assists me with operations and marketing, including CRM and every step I need to complete."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7069480)

AC

Amanda C.

Reception

> "Poor customer service at the start of Pabau 2."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6826433)

UR

Uliana R.

Administrator

> "The platform assists me with operations and marketing, including CRM and every step I need to complete."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7069480)

RP

Ruth P.

Owner

> "They took my existing customer data quickly but since then I can't get up and running on a system that I am being charged for."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6226626)

BT

Brant T.

Medical Director

> "We’ve felt supported at every step, and the team has truly empowered us to customize and refine our environment to match our clinic’s..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046875)

EC

Emma C.

clinic manager

> "The report name changes are challenging."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6842358)

ZB

Zenaida B.

Pre-reg Pharmacy technician

> "It also makes communication with patients much easier, which improves the overall experience for both staff and patients."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7147015)

SQ

Stephanie Q.

Managing Operations Partner

> "Unable to send control substances with eRX requires a 3rd party option."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6461062)

Paul W.

GP

> "The meetings were efficient, and being set up via dedicated Slack channels kept the momentum going and communication seamless. If you're..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7099561)

SQ

Sadiq Q.

Practice Owner

> "System Bugs: There are still multiple bugs present in the system despite it being in the production environment."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737)

VR

Verified Reviewer

Founder and Nurse Prescriber

> "What stood out most was the outstanding customer support - the team was responsive, knowledgeable, and went above and beyond to..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7035910)

IB

Imogen B.

Doctor

> "It could not be worse, customer service is appalling."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#SoftwareAdvice___6548024)

AS

Adrien S.

Osteopathic clinics

> "Excellent features such as online booking, appointment reminders, and secure patient record storage."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6681105)

AmS

Anne-marie S.

Director

> "Initially found Pabau very useful but since the latest software update have experienced a plethora of problems and I would not use them..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6049427)

AT

Asim T.

Director

> "As a clinician, what I value most is how clearly patient histories and clinical notes are organised."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7141881)

SQ

Sadiq Q.

Practice Owner

> "Customer Success: The Customer Success experience leaves much to be desired mainly because Customer Success staff were not trained on..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737)

Iulia H.

Aesthetic practitioner

> "Helpful support team and many useful features for aesthetic and medical clinics."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7145514)

NR

Nick R.

Consultant

> "There is no customer service number and my in house IT service has spent hours convincing them that they have a problem."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6141986)

OR

Osanna R.

Assistant Manager

> "Not only does it effectively support the services I have already, but is able to integrate other marketing and financial services to..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6689910)

BB

Brett B.

Office Manager

> "We reached out to Pabau and they are unwilling to give us a refund (not even a partial refund)."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6204431)

AG

Agnes G.

Founder and Adult Nurse Practitioner

> "Since integrating Pabau into my aesthetic and wellness clinic, the transformation in how we manage our day-to-day operations has been..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6849495)

AM

Ayesha M.

Operations Manager

> "Using online chat causes delay in operations"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6487592)

CR

Cassi R.

Holistic Health Practitioner

> "sensitive content hidden\] were all very helpful in account set-up, navigation of the site and explanations on all aspects of learning."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7096737)

BB

Brett B.

Office Manager

> "Our account manager was not available and rarely responded to emails."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6204431)

SV

Sarah V.

Owner

> "My account Manager, \[sensitive content hidden\] has helped me to implement a really professional and organised Clinic management system..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6858839)

HT

Hillary T.

Owner

> "The time is based on the UK time and so it screwed up appointment times, employee schedules and a host of other issues."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___4235447)

CM

Corina M.

Lead Practicioner

> "Pabau’s invoicing and payment processing are seamless too, helping us keep our finances organized and professional."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6571924)

DB

Danielle B.

Aesthetic Doctor

> "I haven't found it very easy to set up sending automated consent forms."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6312163)

FK

Fazia K.

Owner, Clinical Director, RN

> "Ease of use, support, set up, affordability, number of features, the education and resources provided"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7123690)

RC

Richard C.

IT Manager

> "Software is ok but I don't think it's suitable for a serious medical business."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6029788)

BT

Brant T.

Medical Director

> "The level of customization is outstanding from tailoring forms to adapting workflows, it truly feels like the software adapts to us..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046875)

KB

Karlyne B.

OWNER

> "Some features aren’t as intuitive as they could be, which can slow things down when you’re getting started."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786)

CR

Cassi R.

Holistic Health Practitioner

> "sensitive content hidden\] were all very helpful in account set-up, navigation of the site and explanations on all aspects of learning."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7096737)

JR

Jaishri R.

Doctor

> "The payment system is a bit confusing and hard to navigate at times."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___3427696)

BB

Birju B.

Director

> "The platform feels modern, intuitive and continually evolving, and the support from the Pabau team has been excellent throughout."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7157319)

KH

Kelly H.

Nurse Practitioner

> "some of the user guide links are broken."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___3417265)

SG

Serena G.

Director

> "It is easy to navigate and has clearly been designed with clinics and aesthetics businesses in mind"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7204914)

SM

Steffanie M.

Receptionist

> "Can be difficult to navigate between features - it's not a smooth process"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___3429971)

SL

Shannon L.

Director of operations

> "Seamless integration with front office and back office, lead capture, ease of use, integration of AI, marketing efforts and integration..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7165739)

AB

Alon B.

Director

> "Also, it does not have enough integrations."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___3340432)

JS

Jadwiga S.

Owner

> "Easy integration with my business."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___3167353)

DH

David H.

Director

> "Its not that easy to use initially, lots of options"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6381821)

CS

Charnjit S.

G.P

> "Fully integrated product with excellent support"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___2969693)

AD

Abdulkhalik D.

Doctor

> "initially was difficult to get used to it"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___3395682)

AB

Alina B.

Clinical director

> "Pabau is a great software with a wide range of useful tools, really impressive and intuitive to use."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6864155)

VR

Verified Reviewer

Office Manager

> "I was not able to ever figure out Pabau, it is probably great if you can get it set up, but I am a small practice and had a hard time..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7133180)

EL

Erika L.

Massage therapy

> "The system is easy to use and has streamlined so many processes."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6869061)

Karen H.

Aesthetic Nurse

> "Setting up forms and services very long winded and complicated at times."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7097111)

TA

Tolu A.

Medical Director

> "I love Pabau, so easy to use."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6811017)

CH

Carrie H.

owner medical practicemedspa

> "In the past, our EMR experiences once we went live we couldn't get assistance for days at a time."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7032016)

ZM

Zak M.

Dr

> "Easy and up to the point."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6858733)

GB

Galina B.

Manager

> "I did create service myself 5 times and it still not possible to add it on the invoice."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#SoftwareAdvice___6492454)

[View Reviews](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

## User interface

4.08 (239)

[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)

4.67 (652)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Nextech EHR & PM

29/50

-   Access Controls/Permissions
-   Accounting Integration
-   Accounts Payable
-   Accounts Receivable
-   Activity Dashboard
-   Activity Tracking
-   Administrative Processes
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Approval Process Control
-   Assessment Management
-   Audit Management
-   Automated Scheduling
-   Availability Indicator
-   Availability Management
-   Back Office Processes
-   Bed Management
-   Billing & Invoicing
-   Budgeting/Forecasting
-   Calendar Management
-   Calendar Sync
-   Care Plan Management
-   Cash Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Claims Scrubbing
-   Client Portal
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance
-   Compliance Management
-   Compliance Tracking
-   Contact Database
-   Contact Management
-   Credit Card Processing
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Integration
-   Document Management

[See all features](https://www.capterra.com/p/122691/Nextech-Practice/#features)

Pabau

Top features

35/50

-   Access Controls/Permissions
-   Accounting Integration
-   Accounts Payable
-   Accounts Receivable
-   Activity Dashboard
-   Activity Tracking
-   Administrative Processes
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Approval Process Control
-   Assessment Management
-   Audit Management
-   Automated Scheduling
-   Availability Indicator
-   Availability Management
-   Back Office Processes
-   Bed Management
-   Billing & Invoicing
-   Budgeting/Forecasting
-   Calendar Management
-   Calendar Sync
-   Care Plan Management
-   Cash Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Claims Scrubbing
-   Client Portal
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance
-   Compliance Management
-   Compliance Tracking
-   Contact Database
-   Contact Management
-   Credit Card Processing
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Integration
-   Document Management

[See all features](https://www.capterra.com/p/140062/Pabau-CRM/#features)

### Recognition

Nextech EHR & PM is recognized as a top-rated tool in 1 Capterra Shortlist reports

Pabau is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Nextech EHR & PM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Pabau

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Nextech EHR & PM

-   By MyMedLeads.com
-   Located in United States
-   Founded in

Pabau

-   By Pabau
-   Located in United Kingdom
-   Founded in

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vs

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.4

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/122691-210524/Nextech-Practice-vs-Practice-Mate)

[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.67 (652)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

vs

[HST Pathways](https://www.capterra.com/p/178241/HST-Pathways/)[4.10 (59)](https://www.capterra.com/p/178241/HST-Pathways/reviews/)

$59/month

Price

Contact vendor for pricing

4.6

Features

4.3

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/140062-178241/Pabau-CRM-vs-HST-Pathways)