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Cloud-based patient engagement solution that helps healthcare organizations of all sizes manage records, medical history, insurance and more with real-time updates, messaging and automated reminders.
OP offers pediatric EHR software solutions to independent pediatric practices, super groups, and CINs.
We love the User Friendliness of this platform and the easy access help from the service technicians if they cant fix your issue they will find someone who can in a timely manner.
Then anything automated that goes out still has their wrong name. For divorced patients this is a frustrating reminder.
Ease of implementation, user friendly, great tech support, and easy to add on modules. We have a busy plastic surgery practice and are very pleased with practice management features.
Dealing with this company has been frustrating at best and misleading at worst. The examination template is not at all "intelligent" and requires you to enter the same information multiple times.
Nextech is a great program and there is always help available. One of the best things is that the company asks for feedback.
You're basically trapped when you buy in...if you don't pay, which we haven't for almost a year, then decide to break down and do it, it only back pays.
The software is wonderful for plastic surgery, and the customer service is great. I would definitely recommend this product to another practice.
Am tied to Nextech for 10 years. Absolutely the worst product and customer service.
I love that OP is for pediatric practices only, so the focus is solely on ways to help our office function better. The program is easy to use and is constantly being updated with new features.
The billing software and the integration with merchant processors isn't always smooth or seamless, causing disruptions in patient statements/collections and also errors that can be embarrassing.
Also, I like that it is designed for pediatrics, and I love the technology of how prescriptions are automatically printed out and sent to the pharmacy. I'm happy that our practice chose this software.
Sometimes, it's hard to find what I'm looking for, and sometimes, when you put information in OP, it becomes lost somewhere in the system. I don't get the whole messaging aspect of the software.
I like the ease of use and their commitment to meeting meaningful use requirements. They are always improving, and they listen to their customers.
The nightmare is for real. Their support now is really bad.
If it's for a pediatric office, this is an awesome software to have, great graphing for growth charts. Good documentation done by providers when using templates.
Revenue reporting is very difficult to understand.
Nextech EHR & PM
Office Practicum
Top FeaturesNextech EHR & PM
Office Practicum
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