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Cloud-based patient engagement solution that helps healthcare organizations of all sizes manage records, medical history, insurance and more with real-time updates, messaging and automated reminders.
Our target market is Ophthalmology practices however we also serve Optical shops and billing consultants as well. We would not want to sell to an optometry office that doesn't have any MDs.
We love the User Friendliness of this platform and the easy access help from the service technicians if they cant fix your issue they will find someone who can in a timely manner.
Then anything automated that goes out still has their wrong name. For divorced patients this is a frustrating reminder.
Ease of implementation, user friendly, great tech support, and easy to add on modules. We have a busy plastic surgery practice and are very pleased with practice management features.
Dealing with this company has been frustrating at best and misleading at worst. The examination template is not at all "intelligent" and requires you to enter the same information multiple times.
Nextech is a great program and there is always help available. One of the best things is that the company asks for feedback.
You're basically trapped when you buy in...if you don't pay, which we haven't for almost a year, then decide to break down and do it, it only back pays.
The software is wonderful for plastic surgery, and the customer service is great. I would definitely recommend this product to another practice.
Am tied to Nextech for 10 years. Absolutely the worst product and customer service.
The clinical aspect of the ophthalmology-specific software was good to very good, and the product also incorporates patient scheduling and some billing functionality.
Worse than that the company was barely able to offer support and management, it was also arrogant and unresponsive. They seemed to know that they had you and that was it.
Get a DEMO you will love it. It is so user friendly and the reporting is great.
The are no more files to pull or lose. The system automatically bills for services as they are charted, so there are no lost charges.
The support team and training are the best. This is the most user-friendly software I have ever had the opportunity to use.
The software updates are very poorly rolled out. There is no communication about what they are taking away and what they are adding.
We have been working with management of KeyChart since 1989, back in the days of PRISM Data Systems. They are wonderful reliable people.
Every time they perform an update, whether it's designed to address Meaningful Use or fix a known problem, the software's performance suffers in the most negative and impacting ways.
Nextech EHR & PM
Top FeaturesmyCare iMedicWare
Nextech EHR & PM
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myCare iMedicWare
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